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Hannas Wrecker Service
3501 W Kelly St, Indianapolis, IN 46241, United States
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Hannas Wrecker Service

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Review №1

Chris helped us when our daughter’s car died at the State Fair. He helped troubleshoot (trying to jump car and tightening the connectors to the battery) before we realized it needed towed. He stayed with us the whole time and was a calming presence. He completely went the extra mile. Would highly recommend.

Pa
Review №2

Driver was very knowledgeable .he described to me every single thing that he thought was wrong.He was on point, every thing he said exactly what the mechanic had to repair and replace. Very professional. He was dispatched and there within an hour.I have used them in the past,that is why i went with them.They wont be the cheapest out there.but you can trust them,they are reliable and prompt.I believe drivers name was Shaun.I highly recommend them.

Br
Review №3

This place is hands down the best in the business. Great service for customer needs.

Ja
Review №4

Very fast and professional and really nice! I will use Hannah’s for future towing services! Highly recommend!!!!

Ti
Review №5

Your company had a driver come out to do a repo (a misunderstanding situation). Your driver did not treat me with disrespect or look down upon me. He was empathetic while I handled the situation at hand to make sure it did not need to be taken and everything was straightened out. The driver, Jake, was extremely patient and nice. I have worked personally in the wrecker industry and I was so impressed by his professionalism and humanity. I would give your company 5 stars just for the situation that occurred today. So many times people do not stop and realize there may be a misunderstanding instead of being degrading to others or not having good customer service. He was thorough with the process and made sure he informed his dispatcher as well. As a former dispatcher in a wrecker service, that impressed me as well. I am now a dispatcher for a HVAC company so I still appreciate it when I get great communication like this too. Today, I am grateful for your driver. And oddly enough, I have my sons vehicle to be towed this coming week to an auto repair shop. Guess who I am calling now?? Thats right Hannahs towing!! Be safe out there! Wrecker Driver lives matter!!

Br
Review №6

Great Place to take Scrap to! Pretty Clean place!

An
Review №7

I worked for this poor company and they had a fire at scrap yard and do to fire my vehicle was damaged and a result of that i was let go for reson said i was a liabilty to them because i had make a claim from damages so that shows what kind of company they really are thank you just wanted share this with who ever what kind of company u dealing with ty bones

Tr
Review №8

Great place to scrap your collected metals helpful staff

Ke
Review №9

After a car accident where my vehicle became inoperable, I called Hannahs Wrecker Service and they took really good care of me. The driver was quick to the accident site and careful getting my car to the body shop of my choice all while keeping a reassuring smile on his face.

Br
Review №10

Waited over 2 hours for a tow from State Farms roadside assistance. Called Hannahs and they got to me in half an hour and loaded my car up in less than 5 minutes. Highly recommended.

De
Review №11

Scrap metal recycling and was fair in Price

Ke
Review №12

Its all a big scam!! Then when your vehicle is there they take your property out of your vehicle like they own it. Thiefs and Scammers, wouldnt do business with them if I had to!!!!

Co
Review №13

Great customer service from your drivers!!

Je
Review №14

Great place to do business. Staff is awesome. Would highly recommend

Ro
Review №15

There was mot 1nwrecker service in town who.was working in that cold.expect rgt her. Within.a.matter.of mins he was there pulling us out of a huge ditch. We could.no way have gotten out and they were there within mins .

Da
Review №16

My name is Danny ford and Tony hanna is a good guy and he got the best wrecker service out there

Ri
Review №17

Great people to do business with!

vi
Review №18

My car was repossessed and they stole my daughters iPad and cell phone and was very rude when I was trying to receive my things it was very rude and unprofessional in handling me

46
Review №19

Great place to do business with, very fair prices and great people.

Sh
Review №20

I Love Bob at Hannas hes one of the nicest Guys ever. Great Customer Service and always helpful when Im there.

Jo
Review №21

Bob Hanna at the scrap window helped me with everything and was extremely professional.

Me
Review №22

Phenomenal!!! Throughout my years I’ve used many tow services, unknown to me until tonight I was blessed to experience the most amazing service with Hannas Wrecker Service. The gentleman that towed me my vehicle was friendly, polite, compassionate, honest and went above and beyond just because. I will definitely brag about Hannas Wreckers Service to any &everyone who is in need. Thanks for proving their is still good people in the world without expecting nothing in return.

Ca
Review №23

If I ever need towing services again, I will be calling them first. First, the amazing dispatch lady who took my call, didnt laugh at me when I explained how I drove into a hole on the side of the road while getting out of the way of an ambulance. Then I was told it would be about 30 minutes, the driver was there in 20, maybe less. Then the driver was clever and efficient and got me out of said hole in a flash. All around great experience. Except for the driving into the hole part.

Ca
Review №24

Fantastic service! Had a young man named Nolan tow my car. Super nice, Super friendly, and very attractive ;D

To
Review №25

Best thing about you going here they help you unload thing you bring in and you dont go swimming to try to unload wen it rains or in mud like some yards are

Jo
Review №26

Dispatch was extremely helpful, was quoted 30-45 min, driver was there in 30 & very helpful, friendly & fast. No one else could get there in less than 2 hours. Price was reasonable, will def use again if ever needed. Thanks Hannah’s Towing!

Ka
Review №27

Hannas Wrecking Service is always professional and reliable. I use their services almost daily through work. Recently had to use them personally when my husband and kids broke down during rush hour, on the freeway, on a Friday night. They responded quickly and was able to help get my family home safely! I would recommend them to anyone!

Ja
Review №28

They were friendly, professional and waiting to assist me when I arrived. Their facility was clean and organized.

ch
Review №29

Friendly staff, great equipment.

sa
Review №30

They pay you right price

as
Review №31

Great company to work with! Hit a pothole today that took out both of my right tires. Called and they had a tow truck to me in 30 minutes, for a very good price. Would definitely recommend them!

KC
Review №32

It was on 🚒🔥🔥🔥🔥🔥

De
Review №33

I dealt with Bob he was patient with me and seems to be a nice person thank you to the boss who makes decisions on the autos me and boogies needed a chance and you gave us one thank you to the whole company.😉

Jo
Review №34

. Very polite people best prices in town fast and courteous people

La
Review №35

Always a good experience. Thats where i get my used car part from.

Ro
Review №36

Best scrap and towing yard Ive ever been to wont go anywhere else courteous and fast service with top prices

st
Review №37

Great staff and wrecker service and they are also scrap metal buyers

ry
Review №38

Would NEVER EVER recommend this place, they will be hearing from my Attorney & BBB (better business bureau)… cheers.

St
Review №39

Picked up my van from firestone and found out one of their careless truckers snagged my abs sensor and they refuse to pay for it. Even stated that if it is their responsibility they cant fix their own mess. I take care of my van like a baby and get it checked often. I would never recommend a place who can not accept responsibility for their drivers actions. Ben (the person who I spoke to) stated that they cant keep fixing all the claims against them. When they stated that they would speak to the firestone they dropped it of at, he lied. I called that firestone after speaking to him and they said no one had called. They are aweful people and I will not rest until they explain for their actions.

Vi
Review №40

Very unprofessional in my eyes. My wife called to have them come tell us what theyd gives us for an older cavalier parked in our garage. She received a message today from the driver saying, Hi beautiful, have you thought about what you want to do w the car even if you dont want to sell it Id like to come see you. Its Saturday lets see how management handles it Monday. Update come to find out a couple of dope fiends using Hannahs name and number for some methed up reasons. I spoke with Ben at Hannas and he was professional and helpful in the situation..

Am
Review №41

Thank you for helping me out last Friday. Very Grateful for professional and quick service.

Ly
Review №42

Gave good information

Ma
Review №43

Polite and very quick. Other tow services quoted me two hours. Hannas was there in 20 minutes.

To
Review №44

Corbin & Gary did a great job! They both went above & beyond to get the job done. I dont normally provide online reviews, but this experience justified the time. Thanks again for all your help!

Ka
Review №45

Very nice tow man, great at his job and timely!

Do
Review №46

I have had to call for wrecker service for my business on several occasions on this company has always be Johnny on the spot.

Cl
Review №47

Very kind and very professional. Mike allowed me to wait for my wife in his truck so I could stay warm. Im sure he had a lot of places to be but he was very kind about it. I highly recommend them.

Je
Review №48

Very professional and understanding.

Br
Review №49

Best place in town to take your scrap metal this is the only place i will go

Se
Review №50

I got ripped off here

Jo
Review №51

Picked them based on their Google review. I needed towing service from the south side to Avon. The dispatcher was pleasant, she quoted a fair price, and quoted an arrival time within the hour. The driver was there in less than 30 mins, we were on the road in less than 10 mins. The driver was friendly and drove safely. The price was as quoted. I was able to pay with a credit card. I would definitely use them again

Pa
Review №52

I have used Hannas 3 times and every time I am very happy with their service. Drivers are friendly, service is cheap, theyre fast and easy to work with. I highly recommend Hannas to everyone.

He
Review №53

Thank you to the two gentlemen that took time out of their tailgating to change my tire. It was very much appreciated!!

Ch
Review №54

Absolutely excellent

In
Review №55

Ive been selling Tony Hanna cars for 6 years. Hes very honest and straightforward guy to deal with. Its a hard thing to find nowadays

mi
Review №56

What the heck. My Fiancé parks downtown at the Arby’s at 3am to walk across the street around a corner to talk to a police officer because she couldn’t find me, not to mention she has our 1 year old baby in her arms.. and you guys tow my 2018 Silverado within FIVE minutes of it being there. Are you joking? Arby’s isn’t even open at this time BY THE WAY.Also REFUSED to bring it back until the officer called and gave you guys no choice... what was she supposed to do? Call an UBER? Uber’s don’t carry car seats. she is STRANDED at 3 am with our 1 year old baby.Imagine leaving your vehicle somewhere for 5 minutes and you walk back to it and it’s gone. She had no idea what happened to it. For all she knew someone could’ve stole it.Did I mention 4 shootings happened the same night? In this same area? Yeah. Thanks guys. Hanna’s DAYWRECKER service. I’ll leave a 5 star review still from previous experiences here and I know some good people work here. But shame on you guys. Especially refusing to bring it back KNOWING the situation because the officer explained everything over the phone. You guys still argued with him. Still said no. Still charged her 100$.This happened on 5/5/19. Yeah the truck was parked illegally. Did it hurt anyone or create and inconvenience? No. Was it an emergency? YES. My Fiancé had no idea where I was and it was my 21st birthday and 4 shootings happened in the area I was in. She was worried because she couldn’t find me or get ahold of me and I wasn’t at the bar she dropped me off at.

Se
Review №57

Gary saved my car it was in a very difficult area on girls school road. my car was in a ditch at a weird angle but with great teamwork Gary got it out. if I ever need a tow or anyone else i know who to call.

Tr
Review №58

My husband takes cars here everyday. Great place to do business

La
Review №59

Very professional.

Ga
Review №60

Great service, I hit a pot hole and they showed up quickly and towed my Yukon with no damage to the truck

Es
Review №61

They were okay a little rude and they changed the price by 25 dollars also took really long to give me my car back not a good experience

N
Review №62

This is the first time I used Hanna Wreckers. The service was so great that is made me want to write a reveiw something I NEVER DO.... The tow person was so nice and professional. I would recommend them to anyone for there scrapping needs.

Ch
Review №63

Terrible customer service. I called and scheduled my tow. They told me the driver was pulling in their lot so after they did their vehicle inspection they would send him back out which would be 30 minutes by the time I would see him. I waited 45 minutes no call no show. I call them and talk to the same lady at the front desk and she says well we just got a call to do something for the Beech Grove police so we have to serve them first and then we can get you in about 30 minutes. I was like why wasnt I served when you said I was going to be and then again why wasnt I even notified about this change in time that I was being bumped to the back for. Rude lady and they will never get my business again.

Er
Review №64

Best place in town to take your scrap metal tony is a stand up guy !

Ge
Review №65

Think.you need to drug test your.drivers geoffrey i have seen his tow truck in my neighborhood buying from the meth=herion more then few times a night

Ke
Review №66

Is the scrap yard also this is the only one on the west side I know if they accept scrap some people on foot or on bikes Vape a fair price

fr
Review №67

Great place for tow, car parta or to scrap metals

Je
Review №68

Blonde haired kid in parts is a lying piece of white trash.Lied about looking up numbers that dont exist(there are no numbers on this car) on the catalytic coverter i brought in from my subaru. Told me his program tells him how much platinum is in the cat and offered me 6$.Bottom line if your not a regulat or dont go in looking like you dont shower, you will be husseled. Ive sold around 4 or 5 cats from various cars ive put aftermarket exhausts on and have never seen an OEM cat scrap for less than 80$.

Ja
Review №69

They will not produce at all my tire was flat and I needed air and he denies me are he said they did not have any hair and that he would pull my truck outside the gate he did and hes left me stuck so I tried to limpet to Joes Junction and shredded the tire so thank you fellas self so much at Hannahs wrecking service I would not recommend you to my worst enemy

Bi
Review №70

Used to work for them. Good, honest people. Any time I need a tow, theyre on it immediately.

Ch
Review №71

Great service, great prices. Driver was friendly and parked the car perfectly where I asked.

Ra
Review №72

Fast and reasonable. Good service. A+

Da
Review №73

No line today

Bo
Review №74

Nice people and just a all around good place

Er
Review №75

This place was terrible. I was stuck in a place that the tow truck couldnt get to. The driver said that he would see what he could do. He went back to his truck and just left. Luckily I ended up getting out but with no help with Hannas Wrecker service.

Ma
Review №76

Good place to sale scrape metals

To
Review №77

Awesome place

Ka
Review №78

This people are amazing

Ch
Review №79

First class company!

Le
Review №80

Pretty bad a driver cant follow traffic directions by the state fair. Driver yelled out the window got tires to change and drove past crossing guards and wouldnt allow pedestrians to walk across street

Mi
Review №81

Is very good work for me

Da
Review №82

Do not exhibit caution when towing, be prepared for vehicle damage.

Mi
Review №83

Great place to do business with

La
Review №84

Really good cs.

jo
Review №85

You should require your wrecker drivers to take an IQ test before you turn them loose

To
Review №86

Tony and the gang are awesome

dj
Review №87

Cool place

TR
Review №88

Good business

Ne
Review №89

Great company

Jo
Review №90

Very good application

Ro
Review №91

Because they are ambles and they help you is my experience in this place

Mi
Review №92

Its my place of work

Information
16 Photos
92 Comments
4.3 Rating
  • Address:3501 W Kelly St, Indianapolis, IN 46241, United States
  • Site:http://hannaswrecker.com/
  • Phone:+1 317-808-0011
Categories
  • Auto wrecker
  • Scrap metal dealer
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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