user
Vera Luxury Living Apartments
13051 Gran Bay Pkwy, Jacksonville, FL 32258, United States
Appearance
Vera Luxury Living Apartments

Comments
Ju
Review №1

Where do I even start, my experience at Vera has been nothing but amazing. Brittany at the office is the best person I have ever had to deal with for anything. I had a rough patch because of COVID and Brittany literally was so patient and attentive with me at all times. I really hate to leave, my lease is just now up and I really wish I could take the employees with me lol. Brittany made this experience a wholesome, it was like having a best friend at the office. If you have a bad experience with the office you best believe it’s because of you and not them. If you just communicate and you’re transparent with them they will help you.Thanks Vera and Brittany for a good couple of years. :)

Sa
Review №2

I was able to meet with Jennifer the new Community Manager. She was very knowledgeable and was able to help me with a question I had and took the time to ask how I was doing and how my new home was. This made me feel valued. Thank you Vera for a great place to call home!

Je
Review №3

Vera is a beautiful property with a team that really cares!! Brittany is thoughtful and really takes time to listen to the residents needs !!

st
Review №4

Very overpriced and front desk never answers. Maintenance takes forever. We chose this place even though we could have picked other places for a better value because we thought it would be safe come to find the gate hardly works. Our dishwasher is malfunctioning and our dryer takes three rounds to be semi dry. Also the amenities are so run down…the pool chairs are atrocious and every bathroom is dirty and the theatre room is run down aswell. You can go somewhere else for a better price guarantee.

Aa
Review №5

Meghan is awesome and VERY helpful. She was knowledgeable and understanding to what i was looking for and made the entire experience very pleasant. I will definitely recommend vera to others.

Ol
Review №6

I absolutely loved checking Vera out for a potential new home. Brittany answered all my questions and was very helpful and friendly.

Bl
Review №7

Vera is the perfect home for me and my dog. Brittany was very welcoming to me and my dog and took us around the community to make us feel comfortable.

Ma
Review №8

Hi 🙋🏻‍♀️ Vera is a very cozy place to live, her apartments are VERY COMFORTABLE and SILENT! I love that they have elevators and that they are pet friendly. The Pool is beautiful and relaxing. The amenities are fabulous and spacious. The selection of tenants is very good and I am glad that it is always like that, selective.

Ch
Review №9

Beautiful community and lovely amenities! The staff is courteous and professional, Meghann was so helpful during my move in!

Co
Review №10

The reviews of Vera are not inflated. Vera is a great place and we are so glad we found it.

Ma
Review №11

Update: The gate was eventually fixed but now people just tailgate in and it doesnt appear anything is done about it despite security cameras and rent going up 50% YoY. Guess execs need jets to Caribbean islands.The grounds are being kept well but I have seen odd incidents when visiting family such as a man parking outside the gate and screaming through the window into the amenities center about why I was staring at him, then gesturing towards me and running inside (luckily to the gym) when I just casually glanced at him.We also had a fire truck show up one day with a woman downstairs crying as apparently her daughter died- who said she was murdered but my family never got a flyer/report from management regarding what had happened.The apartment itself is nice and management was helpful if slow responding to a noise issue. Was nice a year ago but...

Na
Review №12

Vera Luxury Living Apts. are a great place to live! The community is gated, and it’s a safe place to call home. The property is kept very clean. The staff and maintenance are nice people. Especially my leasing consultant, Brittany. She is the kindest staff member, very concerned about the residents and making sure their needs are met. I appreciate her so much!

J
Review №13

Love it here. The team is very professional and address any maintenance issues promptly. David Lockwood pay attention to detail and ensure your satisfaction. The amenities are great, clean and well kept. Great decision to move here.

Su
Review №14

We were on a very crunched time schedule. Jennifer and Abi were instrumental in getting us through the process. Jon the maintenance supervisor is friendly and accommodating. And we are all set. The folks seem very friendly and willing to help give us good info about the area. So far it’s been a week and it feels like home.

Js
Review №15

Excellent chill locale. no complaints

JO
Review №16

I wish I could give it zero stars. If you want to live in a luxury apartment where the gate does not even work and they claim they are fixing it but I aint ever seen anybody out there. Couple days ago I saw a homeless man wandering the complex because guess what...THE GATE IS ALWAYS OPEN. Do us a favor and actually fix the gate and care about your residents rather than penny pinching. Also, the movie theatre room doesnt even work and the toilets in the amenmities dont even WORK. BS.

Br
Review №17

Fancy spending ~$2k a month for the privilege of listening to your neighbor’s booming stereo? If so, then this is definitely the place for you!

ha
Review №18

Great place to live! Great staff, clean, affordable and the amenities are unreal!

Te
Review №19

I was planning on getting out of my current lease and going through the process of looking for another place. As a prospective renter I took a tour of the facility and it was spectacular. While I decided to keep my current lease, this would have been the place I’d be living. The entire place was clean and had a vibrant feel. The pool area was an interesting design, as opposed to a rectangle. The recreation options were top of the line. I felt like I was at a resort more than an apartment. The person who gave me the tour, Brittany, was knowledgeable of both the complex and the local area. I’d recommend Vera to anyone looking for a place to live.

Ge
Review №20

I Love Living At Vera Apartments!!My husband and I have been residing at Vera Luxury Living for 11 months, and we absolutely LOVE it! Its a beautiful place to call home. The office staff and maintenance team are awesome. John Joyce the maintenance manager is so helpful and very professional. Any maintenance request we have needed was done quickly and efficiently. The grounds are kept in excellent condition. I would defiantly recommend to all my friends and family Vera Luxury Living. A++ Property!!

Ne
Review №21

Great place to live. Good people who are kind and considerate. The staff are excellent- especially English Ben who is most obliging. He will go one step beyond to help you out and sort your problems.

Ar
Review №22

David the maintenance tech at Vera is superb. He’s always so friendly and kind and takes the time to talk to me. I’ve always noticed how dedicated he is at his work and how he strives to always go the extra mile. Whenever I see David I am always greeted with a smile and a good morning.

Ti
Review №23

While in the market for a new place to live I toured Vera. Working with Jessica directly, I was so very impressed! The complex is clean and aesthetically pleasing. The amenities were second to none. It was easy to see myself at home here after viewing the various floor plans. Thank you Jessica for taking the time to answer my questions and helping me through this process!

J
Review №24

Recently moved into Vera and everything has been exceptional. Brittany in the front office was great to work with! The apartment complex is very clean, extremely affordable and well taken care of. The maintenance service is terrific. Beautiful pool area and they even have an elevator. You will want to call Vera your home!!

Ca
Review №25

I’ve lived at Vera for a little over a month now and it has been one of the best experiences yet! The front office is super friendly and helpful. A HUGE thank you to my leasing specialist, Brittany, for making the process as smooth as possible for me with me being out of town and having to do everything virtual and such short notice. Maintenance is just as amazing and responds quickly as possible the request. I cannot remember his name, but another HUGE thank you to maintenance man who took care of my last work order and went the extra mile for me. Thank you Vera for making my living experience the best so far! 10/10 recommended.

El
Review №26

I was looking for a safe and beautiful new home and I found it here. Abi in the front office was great and so helpful with getting me squared away. She made it were I was able to move in the day after I was approved. This was all in the span of like three days and during the Thanksgiving holiday. I felt so welcomed and I continue to feel that way. Maintenance is fast. The AT&T service is fast and easy to set up. Abi made sure I was moved in and settled and I appreciate it so much. I promise you won’t regret moving here. Worth it!

Jo
Review №27

Love coming home here everyday! Very well managed compared to all of the other complexes I have lived in. It has wonderful facilities that are kept very clean! Have to shout out to Beth who is in charge of the place.. she does a fantastic job and always assists with anything I need. Highly recommend to all of my friends when they are looking for a new place.

Di
Review №28

Beth and her team are AMAZING! These hard working professionals assure they are providing the best in class for all of their residents and folks looking for a new place to call home. Highly recommend you to check out this property. You wont be disappointed! A++

Sa
Review №29

I didnt think I would be a fan of living in an apartment after many years of being in a house but I have really enjoyed my time here. It feels like home. Brittany is always very helpful when I have questions or concerns. The whole team are always smiling and wave when Im coming or leaving the community.

Ta
Review №30

It has been awesome living here. We all love it here. It’s nice to look at. The neighbors are friendly. The staff is helpful. The view is simply gorgeous.

Da
Review №31

I am a vendor working with this property for the last year, the staff at Vera is amazing, whenever there is a problem they resolve issues very quickly! I should know because they hold their vendors to the highest standards and expect quality with all their vendors! They have a stellar maintenance team that keeps the property running smoothly! Bell management has done a fantastic job putting this team together they work cohesively and provide a great service for their community especially during the times we are in! With all the options out there Vera should be #1 on your list as your new home!

An
Review №32

Vera is a great place to live, very quiet neighborhood. They have an amazing staff. David Lockwood is a super kind maintenance technician always helping us when we need. Very happy to live here.

Wh
Review №33

As we were preparing to move to Jacksonville, my husband and I happened upon Vera Luxury Living Apartments while in town for a weekend looking for our future apartment. We werent able to your the apartment, but the videos that were sent were very helpful. Brittany R. has been instrumental with the process of figuring out the application, which apartment to apply for (we wanted the 3rd floor) and which floor plans would best suit our needs. She responds quickly to our emails and had always been very helpful! Thanks a million Vera and Brittany!

Ma
Review №34

Best place to live. Everyone is friendly in the office and willing to go the extra mile to help you. Maintenance guys are awesome. Always working to keep the place running smoothly. You write a work request, before you sit down, there at the door. John and David are simply the BEST.

al
Review №35

Great place to live. The area has everything you need. The staff are amazing at their job. So helpful and courteous. They bend over backwards for the residents. Maintenance guys never stop working, always keep busy keeping this place running. Great job guys

St
Review №36

Been living here for a year and a half and love it! Clean community, updated fixtures, top notch amenities and friendly staff that go above and beyond to assist. Dont visit the office that much, but have put in a few service tickets for minor things such as light bulbs and ac filters and David Lockwood, the communitys Service Technician provides awesome service. Shows up before EOD, Ive never had to follow up and even leaves extra supplies (bulbs and filters) for future needs. I am happy I chose Vera and I truly recommend this community to anyone!

Ri
Review №37

I visited this property with my wife and kids a week ago and it was fantastic. We had two ladies help us out, I think Jessica and Beth, and they were great. We looked at a couple floor plans and are interested in moving down there next month. Keep up the great work ladies. See you soon.

Kr
Review №38

Best staff Ive ever worked with when searching for a place to live. Its quietly tucked away so theres not a lot of traffic and the community is clean! Pretty happy being here so far. Thanks for the awesome service, you guys (ladies) deserve this good review. 😁

Ru
Review №39

I cannot say enough great things about Vera Apartments. They have the best staff in the industry, over the top amenities, and it’s in a fad tactic location to access many parts of Jacksonville. Anyone looking for over the top luxury living and a place to truly call home, look no further. I highly recommend this beautiful community.

Ia
Review №40

Ive lived here since October and this apartment complex has been great. Vera is located conveniently close to a lot of businesses in the area, so commutes are easy. The staff are also great! David, the very helpful maintenance tech, always handles service requests quickly, and hes friendly when you see him around the property. Also, Kristin in the front office made my move in process seamless. Id recommend Vera to any prospective residents looking in the area!

Aa
Review №41

Living at Vera has been peaceful! Residents are nice, Office staff are knowledgeable and Maintenance are attentive. I had a dryer issue my first week and it was fixed immediately! I highly recommend!

Mi
Review №42

Very beautiful community with a friendly and accommodationing staff! Took a tour with Jessica who was professional, courteous and very knowledgeable. She took the time to answer all my questions. I love all the amenities this place has to offer and I highly recommend this community!

Ma
Review №43

I absolutely LOVE living at Vera. The community is always clean and well kept, the apartments are spacious, and the staff are professional and courteous. Jessica always has a smile on her face, and makes sure that your needs are met. She truly cares about the residents and builds a personal connection with them (Shes also always quick to respond, which is very much appreciated!!). Love being able to call this place my home!

Ke
Review №44

I absolutely love living here. Brittany made it a simple process from the tour to moving in. The grounds are also kept nice.

Ke
Review №45

I highly recommend living in this community. The place is so nice and well kept. The staff is extremely helpful! Beth is the best, she handles all your needs in a timely manner and is very friendly. I never have any issues.

Ca
Review №46

Great place to live! Brittany and Jessica are very helpful :) I highly recommend Contacting them to lease your apartment today.

Sa
Review №47

I toured this property and loved it! I was lucky to have Brittany who showed me the property and she was amazing. She answered all of my questions, was courteous and extremely knowledgeable. Brittany helped me ensure that I was making the best decision to move in to what is truly luxury living.

Sc
Review №48

Beth and the team at Vera are so wonderful to work with. Theyre quick to respond, very caring, and handle my requests right away. I love this location. Easy to jump on I-95, lots of growth and shops in the area, and close to the oldest city in the country, St. Augustine :)

An
Review №49

Meghann is courteous and professional

Ka
Review №50

I really enjoy living here. The team make it feel like home... even though I do not own it they still make you feel special. Shout out to John, Brittney and David.

Al
Review №51

Lovely amenities, location and staff so far! I just moved in recently and everyone has been amazing thus far. I am looking forward to at least a year at Vera :)

Tr
Review №52

The staff at this property is amazing. Beth went above and beyond to help me. Her professional demeanor and friendly attitude made me want to recommend the property to others. Thank you for such great service!

Er
Review №53

I came here with my 8 and 6 year old girls, in hopes to find the perfect place for us to move in. My first impression walking in, was how nice and clean it looked. Beth Lakin was extremely helpful, answering all my specific questions, and even helped entertain my girls so I could fill out the necessary paperwork. I’m so happy here and would highly recommend Vera Luxury Living.

Ma
Review №54

Friendly and helpful staff. They take care of maintenance issues quick. The property looks great and stays clean. i love this community and highly recommend it.

Ni
Review №55

I have been living at Vera for the last 3 years and have nothing but positive things to say! The office staff is always so helpful and friendly when I call in for routine maintenance and they are so pet friendly as well which means a lot to me :) The grounds are always kept up and the pool feels like a resort. This community is all I need and more!! Thank you Vera Staff.

Li
Review №56

I love living here. It’s a quiet and beautiful community and the front office staff is very accommodating. I really enjoy being able to take my puppy to the Paw Spa to bathe her, it’s much better than bathing her in the tub. The salt water pool is so nice along with circular sofas and umbrellas. All of the other amenities are fabulous as well! Highly recommend living here

Fe
Review №57

Looking for a place to live, look no more. The best office staff around. Brittany is awesome. Maintenance can repair anything and repairs are always done quickly with no problems afterwards. Great job guys.

Pe
Review №58

I would stay here forever, I love this place, my neighbors and the staff.Everyone is so polite. John and David, the maintenance guys are awesome. No matter how busy they are, they always have time for the residents. John can make anything work thats broken. They always smile and wave as well.

Ch
Review №59

We love Vera! Since it’s a smaller complex (compared to other places we’ve looked at), it is quiet and peaceful. All the common areas are always kept clean and the maintenance team is awesome, they will work on whatever you need very soon after you place your request.The office staff (specially Kristin Grebel, she is THE BEST!) is always helpful and polite, and they don’t mind staying extra time to resolve any issues or answer any questions you may have. They also host multiple events for the residents and are very creative (gift wrapping station for Christmas, candy bags for Valentines, etc). We really enjoy coming home from work to a neat and well maintained apartment complex.

Br
Review №60

If we could give David and John 10 starts for fixing our range we would but i guess max is 5 stars. They were in and out real quick and very nice and clean job... they even offered for us to clean behind the range before they put it back!

go
Review №61

I’ve lived at the Vera since December 2018 and have really enjoyed renting here. Being the first renter in a brand new rental has its advantages, everything is new. The amenities, pool, grounds and units are beautiful. Office staff is helpful and professional as is the maintenance staff. One maintenance worker stands out and Thats David Lockwood. He is friendly, courteous and professional. David works hard, always willing to listen to issues and will work to solve any problems quickly and completely. I trust him to enter the unit when I’m not home and he always cleans up after making any repairs. I would and have recommended friends to come see this beautiful property and spacious units to rent.

ma
Review №62

Wonderful atmosphere. Everyone I talked to, loved living there. Office staff is great. The maintenance guys are quick and professional.

wa
Review №63

Everyone was so fun to talk to. The community is beautiful and in a great location. The maintenance team, John and David helped me find everything around the property. They truly are the best maint. team Ive come across in all my yrs living in apartments.

Sy
Review №64

I am in touch with office staff time to time They are quiet responsive but I have a same issues like other people has thin celling but unfortunately we don’t have kids living upstairs they are adults banging bashing and Jamming all the time with full throttle looks like a theater up stairs with full bass Spoke with Jessica sent her an email but issue never resolved and never heard back from her as a courtesy call that she spoke to them, my fridge door makes cracking noise couple of times put a work order last tome shut me up saying we are only doing emergency calls. Not happy with the situation felt like ignored. Its 8pm music is on in full throttle and we have no one to help us resolving issue step up Management.

Me
Review №65

This community is not only exceptional but the management and staff are incredible, knowledgeable and top notch. You will not be disappointed if you chose this as your new home. Love it so much.

Da
Review №66

David and John are so helpful. They take their time helping me with any maintenance concerns. They are always very positive :)

Ri
Review №67

Great place to call home. The people in the office are always helpful and giving us fun things like popsicles at the pool. David and John are super fast at fixing things and Beth, Jessica and Brittany are on top of anything I need.

Ba
Review №68

Beautiful apartments, pool, well taken care of and even better staff. Always so helpful and friendly! Truly love coming home and will be staying for quite a while.

Gi
Review №69

Maintenance team is doing a great job. So much done in a day . The supervisor, John, is so helpful and knowledgeable. He is truly amazing. David is such a hard worker.

Br
Review №70

Great place to live and even better staff. Brittany is always very friendly and professional with anything I need!

Be
Review №71

This property is absolutely beautiful and so well maintained. The office staff is very friendly and the Maintenance team is very knowledgeable. I would highly recommend this property. :)

Jo
Review №72

I never thought I would love living in an apartment. The office staff is so sweet and accommodating. Brittany helped us move in and made the process easy

Cl
Review №73

Such a wonderful place to live! The office team, especially Jessica is so sweet. Brittany, Beth, John and David are great too.

lu
Review №74

We recently had some things that needed to be fixed around the apartment. David came over and took great care of all the things we had on our list. He then proceeded to ask if we had further things. Great customer service!

Vl
Review №75

Maintenance guys are incredible. They are polite and extremely Knowledgeable. The entire staff is so friendly and willing to go out of their way to help. This place rocks.

Br
Review №76

This place is truly amazing. The maintenance staff, especially John is the best Ive encountered. They keep this place running smoothly.

Co
Review №77

Hello people should know that we love Bell Partners running this property. Particularly John and David always flying around making sure everything is looking clean and well maintained.

Jo
Review №78

I love this place. Staff is always friendly and helpful. Maintenance is awesome. The maintenance supervisor can literally repair anything.

Ja
Review №79

I moved from South Florida. Beth was the one who I originally spoke to. Then I was helped by Jessica and Brittnay gave me a tour. In the following days I had some little things that needed fixing (light bulb, door making noises). Maintenance team member John called me in the morning and stated that David would be coming over to fix everything.Great team... better living than what I am used to in South Florida.

Sc
Review №80

If I were to be a color I would be red. If I were a drink I would be tea, if I were an apartment complex I would be Vera. Love living here. Thank you David, John, Beth, Jessica and Brittney for making it a great place to live.

ry
Review №81

Really enjoyed my tour today Brittany explained and showed me everything the place has to offer. David and Brittany are both great at what they do.

Jo
Review №82

I work as a vendor for Vera on the grounds team. Love working side by side with David and John. Always rate this place... always enjoy going to work there.

Di
Review №83

I’ve lived here almost a year & love it!!! Great neighbors & lots of dogs for my dog wrangler to play w/. I love the well lit it is in evening w/ large street lights everywhere. There is valet trash, socials, & many amenities. I will definitely be renewing my lease. Elevators may it easier living on 2nd floor. Maintenance takes care of things quickly & it’s kept clean.

Ja
Review №84

My daughter and I really like living here. The people that work here are always helpful. Jessica, Brittany, John David and Beth really make a difference.

An
Review №85

I give the maintenance guys 5 stars. John and David are always helpful and have great attitudes. They’re the best!

is
Review №86

Sometime it seems like team avengers running this place... Brittney, David, Jessica, John. However, that would mean Beth is Captain America - which does not really fit but hey! Great place to live :)

Ma
Review №87

We have been looking all over Jacksonville for a condo to rent and are so thankful we found Vera! Beth was so helpful and made the whole experience wonderful! I highly recommend visiting Beth for a tour!

Ke
Review №88

In my opinion, the apartment is not worth the price that could be best served at a different community. The price shown does not include the trash valet fee, water fee and cleaning charges. If you try to contact them you will never get a hold of management instead they will route you to an external vendor for questions. Further, the community is far from the rest of bustling Jacksonville (town center, beaches and riverside) which is difficult for a healthy work life balance. As gridlock traffic and constant construction will waste your daily commute. Prepare yourself for trains passing by at 1 am -5am in the morning, loud neighbors, barking dogs and loud music. Further, the pool and gym are not as nice as perceived. Honestly, you will get tired of the beauty and will want some more practicality for your work life balance. If you like the gates, they are left open during the day and sometimes at night if the leasing offices forget to close them. Elevators are not cleaned. The dog park is pretty depressing. I would not recommend this place if youre hesitant on the price.

Ma
Review №89

Really happy here. Everything is pretty and maintained well. Jessica, David, Brittany, John and Beth are really great!

Ch
Review №90

This is a great place for a family. We all feel at home here. Beth Lakin was so welcoming and helpful. Great experience!

Da
Review №91

Vera is the best! Jessica in the office is extremely helpful and always has a positive attitude. My favorite place I’ve lived by far. Never want to move.

Na
Review №92

When the maintenance team (David and John) came over to take a look at my dishwasher they were both wearing masks... it was nice that they care enough to keep our residents safe during pressing times.

Pa
Review №93

Vera is a great place to live! The location allows for easy access to 95, and there are also many nearby shops and restaurants for daily needs.The complex is gated for security. Amenities include a workout center, pool, movie room, business center, gathering room, recreation room with pool table and other games, mailbox center and daily valet trash service.There are many different apartment sizes from studio to multi-bedroom.The staff is great - very helpful and friendly! I highly recommend checking it out!

Je
Review №94

This property is Barton approved. We live overlooking the pool and it is beautiful. See the maintenance team out there most mornings David and John either taking out the trash or straightening up the chairs.Ask for Brittney at the leasing office... she is always very friendly.

Ro
Review №95

Thanks for the Popsicle Brittany! Just love the people that work here. John, David, Jessica and Beth are always so fun!

Wi
Review №96

I heard a lot of people saying that they did not like the new speed bumps David and John put in but I really like them... slows down the speeders. Good job - would be nice to have more of them!

Bo
Review №97

Love it here! Feels like I live in resort. Beth in the office is also very helpful

Am
Review №98

I by far have had the best experience here. The apartment is beautiful and the employees here are a great asset to Vera they are just amazing!!! Kristin G. has been the best help and made the moving process very easy, she actually went beyond and has helped us remove a rental history off of our name, she made this process non-stressful and great, she had the best spontaneous and joyous attitude but yet very professional and knowledgable. . I recommend this luxury apartment to anyone, as I guarantee they will make you feel at home.

Ro
Review №99

We are happy to have found Vera! Met with Jessica in the parking lot and she was so helpful! We can not wait to move in!

Ni
Review №100

The entire staff at Vera is amazing, luxury living for sure. It truly feels like a community and not just another apartment complex.

Information
84 Photos
100 Comments
4.7 Rating
  • Address:13051 Gran Bay Pkwy, Jacksonville, FL 32258, United States
  • Site:https://veraluxuryliving.com/?utm_source=google&utm_medium=organic&utm_campaign=local
  • Phone:+1 904-260-6002
Categories
  • Apartment complex
  • Apartment building
  • Apartment rental agency
Working hours
  • Monday:9am–6pm
  • Tuesday:10am–5pm
  • Wednesday:1–5pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
Similar organizations