They were super nice and helpful

-Getting on the list and ensuring I had a place when I arrived was smooth. Once I did the walk through 1 day later came back to an infestation of termites on the front door....could not access it due to the amount.-Down stairs A/C works 4.0 but upstairs is 8-10 degrees hotter. Once you walk up the stairs, 8 steps, you feel the heat increase.-These are townhouses so you live directly with your neighbors. Can not hear anybody elses family which is nice. Once they move out is a different story. For some reason the carpet company likes to come at 5 p.m for about 2 hours and clean the carpets which you can hear from a block away. Try to put your kids asleep during that!!Those are the negatives. Everything on base is accessible and easy to get to. Housing office is easy to work with townhouses are remodeled and nice.

I just spoke to Mrs Marisa M, and she is one of the most friendliest and most professional property managers Ive ever encountered. I am active duty, moving from one military post to another so I have lived in military housing before. I found Mrs Marissa to be very helpful and insightful on many topics. I believe that she genuinely cares for the servicemembers she is helping to obtain military housing, and not just because its her job. I only wish more military members would post and rate not only the homes but the friendly service we get from the office. Most of the issues with military housing can be resolved if we just communicate with the office and ask for their assistance.

Customer service is disappointing. Only one phone call to the office has been answered, then we were promptly hung up on. The rest have gone straight to voicemail. Its the middle of the day! Not to mention their email correspondence is completely lacking. Weve been waiting a few weeks to get the application paperwork. This kind of stuff makes moving across the country a hassle.

They are really quick to resolve urgent issues. I consider the A.C. going out as an inconvenience and not so much an urgent situation my wife disagrees. They at first said that a technician would be out the next day before I told them it was the A.C. once they operator was aware that our A.C. was out she assured me someone would be here the same day. Sure enough within an hour a technician was here and solved the problem. The technician was very friendly and helpful, and honestly had some good sea stories haha.

First of all the ladies in the office are very sweet and helpful. So let’s start with the positives.* close to everything on base* friendly staff* easy to work with on move in* pretty homes* easy to make maintenance requestsNow the negitive* not enough one story ADA housing which is very surprising since this base is a hub for the EFMP program. Only 12 one story and 301 homes total. Not even 25% of the base personnel can live here* no fenced in yards and trying to do one on your own is expensive and a pain with all the paperwork. It also raises your renters insurance and can cause problems with claims later on.* small footprint. I can almost touch the counter and the stove in the kitchen* water smells like sulfurSo far it’s ok. Once we find out if we can homestead or not we will decide if we want to move out in town or not.

These homes are completely infested with cockroaches upon move in. I am completely disgusted and disappointed in on base housing. Pest control is a joke. They cant control a gigantic infestation and neighbors will not comply or fess up to having a nest in their house when we know its not our house. God please why does this happen to us what did we do to deserve this plague and misery. This is affecting our marriage VERY badly and I will be splitting up soon because this place IS filled with UNBEARABLE hoards of cockroaches.

No concern for people with disabilities.

Very nice houses, quiet neighborhood

I dont like living on base