Justin was honest and informative regarding the cooling issue. I highly recommend this company and will be using them for all my HVAC needs. Call them, you wont regret it.

Weve had issues with our AC in the summer since we moved into our current house. This is the first company whos made a noticeable difference even after the first visit. After being told two different explanations by two previous AC companies, Justin accurately diagnosed and corrected the major issue with our system for a little over half what wed been quoted before. Very knowledgeable, very respectful and professional. Highly recommended!

Justin provided an outstandingly high quality installation of our Trane A/C system while fitting us into a very hectic schedule. He showed a phenomenal level of dedication and professionalism in every aspect of the job and I would be happy to recommend Ball Air for any A/C work

I highly recommend! We had two units give out on us and Justin came out to replace them. He worked hard and got the job done. He takes great pride in his business and product and it shows. I have a nice cool house again and couldnt be happier!

Very hard working and dedicated company. I highly recommend this business for any of your AC needs! They are professional and efficient and reasonably priced. Absolutely phenomenal!

I have used Justin for some repairs to my old AC system, so when my 20 year old AC system died (compressor could not be repaired), I called Justin. He went over all the features of the unit I wanted. Two days after starting the installation, I had AC again. He worked late into the night to get the new unit up and running. The next morning was test and clean up day. Because Justin does all the work himself, I thought this was a quick installation. I think he is very knowledgeable about his work an take pride in it also. Will definitely be using Justin for my maintenance in the future.

Justin went above and beyond to repair our A/C ASAP, was very professional and did quality, fair-priced work. You can tell Justin truly loves what he does for a living, highly recommend him and his company!

Excellent service and reasonable price. My AC which is 15years old started blowing hot air on Saturday. I called Ball Air on Sunday and I was with cold blowing air on Monday morning. The owner Mr. Justin came to my address and began working. He was very knowledgeable of the system, he showed me the old part that he replaced and explain to me what caused the heat. He also have a reasonable preventative plan that I will sign up for because being without air in Florida is nothing to play with. Thank youMr.Ball for your great service. Everyone needs to know about you. Affordable, honest and professional.

We thought we just needed our ducts cleaned, but thanks to the professional and extremely knowledgeable guidance of Justin Ball we realized we needed a whole new system. After having bad work done by a well known company, I was leery. Justin put both me and my husband at ease through the whole process. And best of all- we got an amazing price! I highly recommend this company if you want the job done right!

Justin is great! He has been servicing our A/C for several years and always ensures that we are comfortable and satisfied with our system!

My AC broke on a Sunday I called Justin at 3:00 p.m. on the anticipation that he would tell me see you Monday instead he told me he would be here at 7:00 p.m.. It is now 8:00 p.m. and the AC is back on and I even signed up for his maintenance plan which hes going to come back out twice to service my AC throughout the year what a fantastic service and job done. I live in green leaf in Nocetee and Im going to recommend him to everybody I know. Super professional and the fact he didnt charge me a 911 because its Sunday speaks for itself.

Thanks to ball air my kids will sleeping in cool air tonight. Very professional and walked me through every step of the repair he was doing, which most would not do.i would highly recommend ball air when it comes to any a/c issue or concerns. Thanks Justin for being a trustworthy person

Justin installed our ac in our new home 8 years ago and had been the sole maintainer of it since. He also maintains my Moms old system. She had a problem a few years ago and called Schneider and they told her she would have to replace it. Not surprising. I told her to call Justin and he repaired it and its been working great ever since. You wont be sorry with Ball Air!

Had a challenging fix that took a while to complete but I was happy with Justins willingness to come out repeatedly to make sure everything was working properly, even staying past 8pm on a Saturday to finish the job.

We texted Justin late on a Sunday, he called us within an hour to set up an appointment for the next day at noon. Our air was out & inside temp was over 90 degrees. It was cooler outside. He made it an hour early (greatly appreciated!) & the fix was way less than we had anticipated. He also gave us the correct size filter for our unit. Very professional, very efficient. We also had other contractors replacing our sliding doors. He had no issue working around them. I will recommend him to everyone. He will be the one replacing this system when it finally gives out.

After an unpleasant experience with another company, we contacted Ball Air. Justin came by the next day and was able to get our ac cooling again. In the meantime we discussed getting our ac replaced. Ball Air gave us several options and Justin walked us through any questions we had. After a couple of days, we decided on a Trane unit and got it installed the next day. Excellent service and good quality work!

Justin was awesome! I would highly recommend him. Not only did he correct the problem but he also cleaned the AC unit closet until it was sparkling. He was polite, friendly and reliable. We will definitely use his services again. Thank you Justin!

I have used Justin @ Ball AC Inc. for about 4 yrs. He is reliable, extremely knowledgeable, and excellent at troubleshooting and finding unusual problems, like I had last year. Had it not been for Justin and his expertise, in troubleshooting, there is a possibility I could have had a fire caused by a shoddy wire job by the installing company of my unit. Wouldnt use anyone one else but Justin at Ball AC. Additionally, because of Justins knowledge and ability to think ahead, he is able to avoid customers very costly repair jobs that could come sooner than later. Thank you, Justin, for your thoroughness, all of your explanations, and look forward to continuing to see you 2x yr. Proud to be your customer!!!

They showed up on time and called to confirm that they were on the way. The tech was knowledgeable and straight-forward. No hassle! Great service! Highly recommend them!

This is a great company to contract. They are responsive on their arrival windows. They have fast and efficient diagnostics, and won’t try to upsell you. Everything that they install is warrantied. Highly recommend.

Fast on time service. Checked system due to no cooling. Justin added freon and checked other parts of system. He was competent in ac systems. He did not try to sell me a new system or something else I didnt need. I would recommend Ball Air Conditioning to my friends.

Local owner that cares about what he does. Saved me from dealing with these expensive misrepresenting big box companies. Home Depot quoted me 1500 dollars... Ball Air 300.... Its been running for two years. Recently it went out again three days ago(its 25 years old.... Lol). Not only was he here in 24 hours he could of charged a lot but it turned out not to be the fan but the capacitor. FYI... This is a legit review I want this guy to stay in business!!!

Justin and his team are very professional, always show up on time and do very good work at a reasonable price. Im a property manager and have been using Justins services for almost 5 years now and he has proven be be very dependable and I highly recommend him. He has also replaced the AC system in my own home without any issues. You will be very satisfied if you decide to use his services.

Justin just completed installing our new Trane A/C system. He is one of those rare individuals who takes pride in their work. He is most knowledgeable of the product and very particular in doing everything the right way. He does everything himself because he doesnt trust anyone to do things as thoroughly as he can. We highly recommend him and will continue using his preventive maintenance service in the future.Richard Hansberg

Justin has been providing great service to us for more than 2 years. We will continue to renew our Ball Service Plan to take care of our a/c unit. (Stephanie & Chris)

Justin was a godsend! We just purchased a home on Friday, moved in on Saturday, and the AC pipes froze up. We called multiple places between Saturday night and Sunday, were promised calls back but no one did. I looked up more companies and gave Ball Heating & AC a call today (Sunday). He not only answered on our first attempt but Justin was also at our home within an hour and 1/2 tops. Moving is stressful, add moving in June and then the AC not working and it made us miserable. It was even more concerning because of my moms asthma and how the heat affects her. But thankfully Justin fixed the issue quickly and the house is starting to cool down. My mom feels much better and we feel better too! We love supporting local business and definitely recommend Ball Heating & AC!

Justin Ball - was an excellent professional...a breathe of fresh air. He showed up at 9pm and ran some testing on the system. He found that he was able to change the battery charger on the blower. The fuse was off and he tested the system after replacing the charger.He showed an awesome, caring attitude with us and was very friendly.

Ball Air conditioning and heating repair company has provided our family with great ac and heating services for many years. As a Ball Club member we receive discounts VIP service and many other benefits we have never seen at other companies. We are so happy to know Justin he always works with us on pricing and he only uses quality parts and equipment. I was inspired to leave him a review after he personally just came and repaired our heating system at 10:30 in the night. We felt bad because we could see he was freezing doing it but he didnt have the first complaint. He was very happy to do it. We will always recommend Ball Air heating repair and never another ac contractor. Thank you Justin!

A.C. went out on a Sunday and they showed up within a couple hours. Got a diagnosis and quote and they were able to conduct major repairs at a GREAT price the NEXT day! Definitely sticking with Ball for my A.C. needs!

Stay FAR away from this guy Justin and his company!!This is a little long but worth the read if you are remotely considering calling this company!I called Ball Air for duct cleaning and routine maintenance (first time trying them). Once Justin Ball himself arrived at my home, 6 Hours AFTER our scheduled time BTW, he hands me a Ball Club membership detail folder with a maintenance plan. So far so good. Directly after this he starts messing with my thermostat, opening my Air Handler and for some reason the electrical panel to my Outside Unit. Maybe thats routine however this whole time he is completely avoiding any mention of the maintenance/cleaning he was hired to do.All of a sudden he starts trying to immediately sell me on replacing my outside unit because my heat mechanism was not activating. He conveniently happened to have the exact size unit he had recently obtained from another previous job and it was only 3 years old. At this point I go from having a $250 maintenance and cleaning job to a $1200.00 estimate (parts and labor) for a replacement unit.None of his logic made sense as to why I would need to replace an entire unit and not just the portion that was not allowing the heat to function improperly but he sure believed what he was saying. At this point he all but refused to do any of the original work we had called him for and persists to impatiently rush me to allow him to leave so he could go back to his shop and check the unit he had. I was not buying any of this AT ALL! I called a company I had used in the past for a second opinion and wouldnt you know it? $130 Parts AND Labor to learn that Mr. Ball was in fact full of it and have the malfunctioning Contactor (Pictured) replaced.I was lucky to be skeptical enough to dodge the either Laziness, misinformation or even dare to say outright scam of this company and its owner.If you do decide to call this dude, be VERY careful, watch everything they do and do not let them try to take advantage of you.You have been Warned!

Justin provided amazing service. Very reasonable and professional! I now have a 2 year service plan with them.

I called to get a quote for new Air Conditioning and duct work for my home. We agreed on 9:30 to 10:30 AM. Justin did not show up or call me. I received a call from him at 1:30 asking me if we had an appointment. I said yes we did and he apologized and offered me a discount. Nice guy but my time is valuable. I would have been fine with a call saying running late but to just not show or call me until 3 hours later is not acceptable..

Very good service. Diagnosed my issue and presented me with options for repair. Once I moved forward with the repair it was completed quickly and at a good price.

Justin responded quickly for service on our air conditioning system at our rental property. He diagnosed the problem with a cost to repair. As this was on the weekend and the unit was not working, he performed the repairs in a timely manner for the comfort of our tenants.

He was fast and professional. I was very impressed. I will definitely recommend him to anyone looking to get A/C or heating work done.

One of my air conditioner units went out over the weekend. I called Justin and told him what had happened. He came out within the hour to take a look. He inspected both ac units and unfortunately found that one capacitor was dead and other one was weak. He immediately replaced both for a low price and he also added the refrigerant necessary bc the was none in that unit. Also, he cleaned the units, cleaned coils, flushed condensate drain lines. He also replaced both air filters.

VERY POOR SERVICE! He did not arrive at the scheduled time - or the rest of the day - or the next day with never a call. HUGE repair bill this summer, and now no heat... makes me question if the know what they are doing!

Great service and follow through...really knows his stuff and will work with you as needed.

Air conditioner went out on Sunday evening and temperature inside quickly rose to 85* . Justin came out, diagnosed and fixed the problem within the hour with no emergency service charge so I could sleep comfortably without waiting til the morning to call out a technician. AAA+++

We found Ball Air through two different neighbors who had recently used them to replace their central heat and air systems. Justin diagnosed our problem the same day I called and explained clearly our options. Due to the age (18 years) and recurring problems with our air handler, he advised us to replace the system. We got another larger and longer established company to give us a second estimate. Justins estimate was around $1000. less and he matched the warranty for parts and labor. We also have the advantage of their Ball Club which includes twice yearly routine servicing and a 15% discount on any parts needed. This plan offers more than the usual maintenance plan of larger companies for less cost. We appreciate Justins same day response to our problems and his knowledge and ability to translate it into plain language we can understand. It is important that he is prompt, professional and friendly and follows up right away when there is a problem. I have recommended this company to several friends and Im sure we will be calling him again in the near future since we have another 18 year old system in our house!

Justin quickly diagnosed the problems created by other unqualified technicians and corrected all of the problems in one visit. This heat pump has not worked for over two years and I had three other technicians try to fix it but could not. So thanks again Master AC technician Justin

Service is excellent. Prices seem a little high, but I guess you get what you pay for.

Literally the fastest and most efficient handy man to help us out!! Great prices and so friendly!! Thanks again!!

Justin Ball and his team were very professional and prompt. They replaced my entire unit in one day and were up front about the cost without going over. A veteran of the Navy, we even swapped a couple sea stories. I would highly recommend him to those unfortunate souls whose ac needs repairs or replacement in the Jacksonville FL area. He also provides a maintenence service to extend the life of your air conditioning unit.

My wife and I recently purchased a new home and found out that there was a major issue not only with the initial installation of a brand-new system (including issues with electrical wiring) but also that the existing ductwork was in horrible condition. We contacted Ball Air to help us get our system up to code and get everything working like it should.The system under our home was fairly complicated, partly do to how the original HVAC system was installed decades ago. Justin worked hard to try and get everything working as quickly as possible, ensuring that we were able to stay cool during those few hot summer days and nights as he constructed our new and improved duct system under the house.Justin showed his commitment to providing a quality installation by keeping us updated on the work being done (including providing before and after pictures) and working outside of regular hours to get everything finished as soon as possible (this included one night working until around 10 p.m. with our permission, and coming back the first thing the next morning to finish the rest of the ductwork at around 7:00 a.m.).In all of my dealings with Justin he seemed to be an honest, hardworking contractor that was willing to take a little extra time to ensure that the work was done the best possible way, instead of the quickest. While this might have added a little bit of extra time to the installation, I can rest easy knowing that the system is going to potentially have far less problems now and into the future than if I had worked with installers more focused on speed and cutting corners (something I learned about the hard way in the past).Having worked with a number of different local AC contractors over the years, Justin easily stands out as one of the best, and I would easily recommend the quality of his work to any of my friends of colleagues.

When my A.C. just wasnt getting cold, I found Ball Air Conditioning via Google and decided to call them because of their coupon for a free diagnostic. Justin was extremely knowledgable and polite over the phone. He answered any and all questions I had. He told me what time he would arrive and what time he would be calling to let me know he was on the way.Once he diagnosed my issue it was quickly resolved. He and his assistant were quiet, I forgot they were in the house! Lol. In the end he worked a deal that saved me hundreds of dollars. I decided to take advantage of their VIP program which guarantees the company to come out twice a year to give my system a tune up. Not only was my air conditioning fixed, Its working better than it did before it malfunctioned!! The fact that he came out with short notice and took care of us within hours, I completely recommend this company! 👌🏾👌🏾👍🏾

Family loves his A C wasnt working this good even before he fixed it great job Ball air company

Great company 👍 on time and does top notch work!! Super professional 👍

They were the best!! Justin came within hrs and fixed the problem quickly..did I mention the cost was great. I highly recommend them!!

Great service ! Highly recommend Ball Air conditioning.

They were on time and did a awesom job clean up after them slef very polite and respectful

Justin (the owner) came out on a Friday evening to diagnose an AC problem. This was after another AC company was a no show earlier in the day. He communicated well via text to let me know he was on the way, in traffic, etc. He took a look at our compressor and let us know it seemed we have a pretty expensive Freon leak somewhere. He explained the pros and cons of repairing this older unit vs replacement with a new one. We are waiting on his quote for a new unit now, while we also will compare to other ac providers and will proceed accordingly. I will update this review further along in the process. I really appreciate Ball AC’s responsiveness and thorough explanations of our AC issues and options.

Justin has always handled his customers with the utmost professionalism. He gets the job done quickly and correctly and all at a very reasonable price!

Philip texted he was 30 minutes away and showed up in time. He was Professional, work uniform to identify himself and work truck. He checked out inside and outside units and with the new client coupon and the Ball Air Club membership were were able to save on the tune up and 15% on the capacitor part that was about to go out. A precision tune up on 1 system, inspected filter, cleaned coils, inspected electrical, replaced new capacitor, and discussed replacing the contactor in the Fall. Philip took the time to test the parts and show us the readings, explain some recommendations and overall he too was surprised and pleased the unit has been well maintained for being ten years old. Invest in your HVAC systems and Ball Air, Inc. is a good resource to keep things running smoothly. Reasonable priced, proficient, friendly and prompt. Good value for the money and service!

Justin made it out on very short notice and completed my service at a very reasonable price. Id recommend him to anyone in need of AC/HVAC service in Jacksonville!

Fast, efficient and reasonably priced. I will definitely use their services in the future.

Justin and crew came out and surveyed my situation and gave me several different options. We decided to go with a new York heat pump and they did an excellent job. We couldnt be happier! Thank you Justin!

Ive been using Ball Air for years. The unit at my house is very old, but Justin keeps it running like a champ through the Ball Air Club.

While Justin did a good job getting the AC issue fixed, he was very unprofessional from the start.

Great service excellent work

Very professional!! Great prices easy to deal with!!!