Dominic arrived a few minutes ahead of schedule. I explained the issues and showed him the locations. He did inspections, determined what needed to be done, and then we agreed to a price.After he had disassembled one of the projects, he determined a better solution and saved me $$$.Professional, Courteous, Efficient. Knew what he was doing and got the job done correctly.

Dominic was great installed new kitchen faucet and plumbing under sink. He is very informative and knowledgeable. My sink was old and a mess looks brand new thanks to Dominic.Great Job!!!

Ken and Tim came out to replace a garbage disposal unit and also adjust the temperature on the water into the master bath.They were extremely knowledgable, professional and quick. I would not hesitate in recommending them and David Gray Plumbing and will definitely call on them for all future needs

After my second slab leak I decided to re-pipe the whole house. David Gray offered the most reasonable price.The crew headed by Michael Rowland was punctual, accommodating, knowledgeable, respectful and an overall delight to have in my home. I was extremely pleased and strongly recommend their services.

Austin with David Gray was prompt, friendly and gave a complete explanation of the repair that he would be making at our community. He kept me updated on the progress and informed me when the project was complete. Nice to find a company that has workers with such a friendly personality & true knowledge of their work!

I had a faucet issue that was required for my unit. The front desk was great on scheduling the appointment based on my availability and notifying when the technician was en route. Dale was fantastic to help identify which faucet was compatible, conforming warehouse inventory and any technical questions I had for the appointment thank you Dale! Great experience all around!

The technician was professional. He was knowledgeable about what needed to be done. The work he did was neatly done and he shared helpful tips to keep my water running great. After the installation he made sure everything was put back the way it should be.

Outstanding service. They came nice and early. Professional, friendly, and they knew what they were doing. Went straight to the problem, and fixed it quickly. They went above and beyond what we asked for, and fixed several things while they were here, all within budget, and all quickly. David Gray will definitely be our go-to people for any future home service needs. Special thanks to Frank, for great service.

Great customer service on call, didn’t have to fight through 10 robots before a real person. The repairman was awesome, he came and fixed my issue and even taught me a few things on some minor fixes. He was professional and personable. Overall 10/10 service and will absolutely use David Grey again for any plumbing or AC work due to this experience.

Our hot water heater wasn’t heating properly so we called David Gray plumbing. The supervisor (Dale) answered the phone he was very professional and assured us he would send the best guy out to take care of us! Dale sent us Dominic! Dominic was great. Very professional, he was on time, he got the job done so fast I didn’t even realize he started! He was extremely friendly as well!! If you need any plumbing work done definitely call David Gray and ask for Dominic you won’t regret it. I’ll be asking for him every time!

They emailed texted and called to confirm, got here early, provided GPS tracker for the technician when he was on his way, texted me with a pic of the tech. Tom was a really professional. I was given a couple of different repair options. Hes been in and out probably 15 times and has completely closed the door each time. The repaired area was left spotless. Ill definitely call David Gray Plumbing for my next repair.

Very quick to respond and show up to fix the problem! Kind to my young boys who wanted to watch what he was doing. Upfront about the cost and was able to work it down to help us out. Unclogged the drain in no time!

Ive used David Gray Plumbing at least 3 times. I can honestly say their services are second to none. They are always responsive when I call and come out as soon as possible, which is very important to me. In most cases, theyve been able to solve my plumbing issues accurately the first time. The one time a small conflict arose, the company handled it and me as their customer in the most professional manner. Specifically, Id like to praise Dale, a manager who took time to hear me out and understand the situation. The two of us were able to have a professional conversation and come to a fair agreement that was pleasing to both sides. As a repeat customer, that made me feel valued and appreciated. I will continue to support any company who values me as their customer!

We are new to Jacksonville and used a google search to find a local plumber. The other reviews were good for David Gray so we gave them a call. The ladies in the office were helpful and quick to book an appointment to have a leaking sink repaired. I was notified when the plumber was on the way and Dominic arrived shortly after. He was professional and friendly. He gave me an estimate on not only repairing the leak, but also removing an unwanted utility sink. Dominic worked faster than anticipated so he reduced his quote and we saved $100! He also recommended some local areas to check out for our daughter who loves the outdoors. We will definitely be using David Gray for our future plumbing needs.

UPDATE: Dale reached out and offered to send a second technician. He was there within 24 hours and did a fantastic job. He located the problem, mapped our entire septic system (using a camera), and patched the hole until we could have a more substantial replacement installed. I was very pleased with this service, and can only wish this had been our first experience; if it had been, I would give five stars. We are now seeking and estimate for the more substantial repair to come.I have been very impressed by the companys response to the situation. Every communication has been professional, courteous, and helpful.My original review is below...Dont call this company unless you have money to burn. We had a plumbing situation that needed a quick resolution. They were able to come that day, so we asked them to do so. I asked their service call fee and was told $89, which seemed in line with others. I should have asked the hourly rate. $371 per hour! Unbelievable!The person who arrived was nice enough, but unable to fix the problem. He gave us a $50 discount, but even so, we paid $321 to not fix the problem and not learn what was even wrong. He suggested that we need to replace the drain line and would send someone to make an estimate for that work. In due diligence, we called two other companies to do the same. They asked if we had run a camera to see what was wrong in the pipe, because thats what they would have done. No camera was offered by the DG technician. The other companies we called had hourly rates of $100 less per hour AND would have run a camera.I could not be more disappointed to discover that we wasted $321 on this company and have literally nothing to show for it.

After an awful experience with a local contractor installing new granite vanities - they left me with no water since I needed new values. I called around for a plumber for same day service.Not only did David Gray come out within 2 hours, they were extremely kind, professional and unexpectedly -- reasonable in cost. They literally saved my day.I would highly recommend them - their tracking service telling you exactly where the repairman is - and who they are is really an extra level of security and can really help you plan for when they will be there. I will be keeping their number for all plumbing repairs.

Great service. Dominic was on time, professional, knew exactly what the issue was and expertly made the repair in under an hour. It was truly amazing to see a Pro perform his craft. Made it look easy. Clean, no mess, and quick. Very courteous and respectful. Thanks Dominic.

I needed a faucet, garbage disposal and new plumbing installed for a condo unit . I had previously tried to use another well known company ( Fenwick) who just could not seem to accomplish anything promised after multiple visits . I called David Gray Plumbing and hoped for the best because I was at the brink of madness after dealing with the previous company . David Gray Plumbing sent a very professional gentleman named Arthur and his helper who came in, addressed the issues and did everything asked for with quality work. I appreciated the professionalism of these gentlemen and their service manager Dale. In the future I will be relying on one plumbing company and one only for professionalism and QUALITY and that will be David Gray Plumbing! Thanks Guys!

Dont bother calling David Gray Plumbing if you have an emergency! ***********l called David Gray plumbing on Saturday around 1:46 pm I spoke with customer service with my issue and the rep stated I will have someone contact you.I waited one hour no callback. I then called back and stated no one has called back. The 2nd rep stated I will send the request again. Another 30 minutes passed and still no callback.. I then called a third time and told the rep I still havent received a call. The third rep stated she will personally call someone to reach out to me asap. I finally got a callback. I told the plumber what my emergency was my toilet was leaking from the water connection and I had to cut off the main water supply to the house because it was flooding my bathroom floor and needed a new toilet install and fix asap. The plumber replied well we are on overtime now and regular time ended at 3 pm now its 3:30 pm, after all that waited time waiting for a callback! The plumber stated you know if we come out today it will be several 100 dollars more than regular time. Never gave me a chance to get service that day. Basically I can tell he really didnt want to do business with me. When I reiterated the urgency and explained I will call another company the plumber replied well you know other companies are going to charge you more. That statement reiterated that this plumber did not want to do any business with me. Awfull no empathy of my situation just blew me off!

Dominic replaced my sink with faucets and garbage disposal. He also changed the shut off valves. I was very impressed with his knowledge, work ethics and even shared what he was doing.Because this sink was deeper and drains were not centered, he did have to adjust for that. He was wonderful and would recommend him to others. I was a little sticker shocked at pricing but very pleased with the job and how he cleaned up everything and was so pleasant

Shout out to Cody and Elvis. They came out and did an excellent job at Davidson properties. Great work, explained everything, all the ins and outs of the system. If u need a job done well and able to explain everything thats being done,call and ask for these 2 guys to get your job done right. Again, thanks Cody and Elvis, you guys done an excellent job for us.

I had an issue with transparency with this company. For service fee minimum $200 thats just looking at it, gives u the list of material needed and charge you again for the actual work minimum $400 with materials you provided when they come back. I asked for a quotation for installation of toilet. They end up threatening our employee to report us to health inspectors to agree to have the work they said needs to be done as soon as possible. And its okay but procedure dictates u have to get approval from whomever called. They did not reach out to me regarding estimates and I did not approve any work order. So I end up with $6000 bill that needs to be paid in 30days despite having issues with the whole process. But according to the company its a he say, she say issue. Despite of having a recording of the conversation me stating I need a quotation before going through any work. Anyway, the brand new heater installed which we didnt even need, they didnt even bother check if its working before leaving, So I have to call someone else. Installation of the toilet is good, its working. We will still pay the bill because its installed or be transferred to collections agency. Despite of the unprofessional procedures this company have, they wont try to work and help you with this situation. I was not even given a chance to canvass for a reasonable price. This is just to warn people when you deal with this company. Especially during this hard times.

This has been an incredible experience. I had company coming in two days and the shower needed to be fixed. David Gray had been recommended to me by someone I respected. I called them late yesterday and was told I would get a call back within the hour. I did. The information was taken, given to their office and I had a call early the next morning. An appointment was set up for that day and the two men were here an hour later. The work was done in three hours. Replaced the shower apparatus which looks quite modern and I like it.Patrick and Eric were efficient and pleasant. They cleaned up the work and left everything well done. I am very impressed with the the men who did the work and the company. I recommend them highly.

We moved to Jacksonville 4 years ago. We have only used David Gray for all of our plumbing needs. They are fast, friendly, knowledgeable, priced right, and they do they job right the first time every time. Dominic was awesome.

Tom Smith from David Gray Plumbing arrived on time, in the middle of the time envelope, after I received a call saying he was on his way. He upgraded and installed a new refrigerator water supply line shut-off valve for a new refer being installed next week. He worked quickly, but without hurrying, and after a short time, I have a new valve that doesnt leak. (The old one was 37 years old.) He was careful about cleanliness and wore a mask at all times. I thought the cost was where it should have been for the hardware supplied and labor to install it. This was Toms second work in our home, but it wont be the last. Thank you David Gray.

Called David Gray due to a stuck shower valve cartridge. My appointment was set for 9am and the technician, Adam, arrived at or around 9:30am. He was very professional, courteous, and most of all he valued my time. He went over what he was going to do and did exactly that and the repair was quick and fast. He did not delay my day by having to go to the nearest store to get parts he had everything he needed on his truck. Great service is hard to come by these days and it was refreshing to have someone come out and provide great customer service.

Very professional & knowledgeable repairman did an awesome job fixing my tub/shower issues. I appreciate the various options & suggestions he offered to help me make the best decision for my particular needs at this time. Highly recommend this company.

I had standing water in my home. I shut off the water main and called David Gray Plumbing. They had someone out in about an hour after I called. The technician, Dominic, found the problem right away which turned out to be a slab leak in the hot water pipe coming up to the kitchen sink. He isolated the hot water so that we at least had cold water in the house and arranged to have a two man team come out six days later to completely re-pipe my whole house. The two man team lead by Tyler was great. They re-piped the whole house in four days. The only issue I have with them and the reason I don’t give them five stars is I had a real difficult time getting help and reply’s from the administrative staff. They would not return phone calls and/or emails. I was able to finally get most of what I needed but they made it much more difficult than what it should have been. I would use them again, but I would make sure I had a point of contact that would be responsive.

Super easy company to deal with. Dominic was a great guy, very professional and had me quoted and fixed up with in 10 mins. Also he did a walk through to possibly trouble shoot any unseen issues before he left. All around professionalism. Used them before twice in one month. Once for electrical and other for plumbing. One stop shop, they got it all. Thanks guys.

David Gray answered our call and a Tech was sent within a day for determination of our cooling problem. Tech was efficient and was able to identify quickly the problem. The quote was provided in a timely manner and the cost was reasonable for the value of the equipment needed. They also offered weekend service since we are out in our AC.

I called David Gray plumbing I spoke to Dale, he had a truck at my house at the time that I asked him would be convenient for me. They were professional and went that extra mile even putting a camera system in my toilet to see what the issue was to fix it permanently. I went through Turner plumbing three months ago spent $1200 and three months later have the same issue. This time I called the professionals at David Gray plumbing. The company made me feel like family, Dale happens to be one of the supervisors at David Gray plumbing He was Johnny on the spot for anything I needed. Can’t thank you enough David Gray plumbing.

I initially gave them one star for their service only because the pricing. They immediately called back to try and make it right and gave me back a generous credit. It took me by surprise as they are a larger company. I’m very impressed by the customer service. Not to mention the employee they sent out was a cool guy and wasn’t keeping any secrets on what he was doing because I know nothing about plumbing and genuinely wanted to learn. Thanks guys appreciate it!

Our AC stopped working in the over night hours. I called David Gray for service first thing in the morning and within three hours had a service technician at my door. He diagnosed the system and discovered a bad capacitor. He had a replacement in his truck and got everything working again. OUTSTANDING SERVICE!.... I highly recommend David Gray Heating and Air.

They installed a garbage disposal for us. Jimmy was really nice and professional. He did a great job and cleaned after himself. He was polite and knowledgeable when I asked questions. I would use their services again and I recommend to friends and family.

UPDATE: after owner commented on my post…. No response after 6 days.I asked for a quote to install a new dishwasher. Typical value to install is $150-200 per washer. They would not quote the install unless we paid the initial $85.00 service call charge and they showed up to provide the qoute. Once in the house they quoted $650 for installation and offered to waive the $85.00. Needless to say I kicked them out, paid the $85.00 charge and then hired a competitor $150 to install the dishwasher. Total install $235.00. Such a poor way to do business. They just want to get in your door to over charge you.

Outstanding service provided. Technician listened to my request to provide invoice reflecting the reason for the visit. No water leaks were found and he provided guidance on improvements.

Scheduling the service call was easy, they called when on the way, they were on time, the service tech was professional, courteous, and clean. He explained everything, got right to work, finished quickly AND went above and beyond to clean up afterward - even cleaned up the mess I had made when I tried to fix the problem myself! On top of all that, the price was below what I was expecting. All in all, they far exceeded my expectations! Thank you!

In July 2021, I had a water heater installed. The first one leaked on day of installation and another one was installed. The new one lasted about a month and it too leaked so had to be replaced. These were the newer wifi enabled leak detection units by Ruud. David Gray came out and replaced this with an older type, nothing fancy but I went from an 8 year warranty to a 6 year warranty. Called up and talked to Dale, a supervisor, and he had his people come out and install a 10year warranty kit on this model. They have good customer service and stood by their warranty.Older post: Dominic was very professional and went to work right away installing 3 faucets and my shower faucet. He was interesting to talk to and very knowledgeable about all my plumbing needs. Great job. The only thing was the price was a bit high.

Technician Taylor was on time, responsive, respectful, professional, and thorough explaining the work performed. The office staff was very cordial and accommodating during the scheduling process. A definite recommendation.

David Gray Plumbing was able to come out the next business day after I called. They did a great job and were very quick. The price was reasonable and we will use them again in the future.

David gray plumbing is my go to plumberThey are the best.

What an absolute nightmare. Really quick to come out, charge a service fee, and give us a quote- now, no one will call me back to get the actual job done. I keep getting transferred to an extension to leave a message or leaving a message with a third party answering service- over a dozen calls later, still no response. Weve had to stay with a relative because no AC is not safe for my child in this weather. So looks like Ill need to pay another company $100 to show up and then pay the repair on top of everything.

Troy was very knowledgeable. He quickly diagnosed our problems and effortlessly fixed them. He explained things we could do to avoid problems going forward. I recommend the David Gray Plumbing.

Great professional service. Eric fixed my toilet efficiently. Top grade for him. Trying to post.

What exceptional services provided by Amanda! She handled our emergency AC service call quickly, thoroughly, and professionally! She was extremely knowledgeable, answered all of my questions with ease, had outstanding customer service, and left me feeling confident and tremendously pleased with her diagnosis and solution! With this Florida heat and a newborn at home, I could not be more thankful we chose to call David Gray! We will most definitely continue to use them for all of our preventative care moving forward! Thank you Amanda!

These people charge you 89 dollars JUST to come and look at your issue. I literally have called 5 different companies afterwards and this is the ONLY one that tried to charge me just to come here and look. There are dozens upon dozens of other companies that will give you a free quote, use them. Dont support rip offs.

I am so pleased with the work done by Dominic and David Gray Plumbing. He was professional, efficient and proficient. Thank you for your service.

Upon discovering a leaking water heater at 8:00 PM on a Friday night. I called David Gray Plumbing. Their answering service very quickly put me in touch with a technician, Elvis. Elvis did an excellent job in communicating with me about my problem and working us in to schedule for replacement as soon as possible. He helped me to make sure I had the water turned off going into the heater to stop the immediate leak. Elvis arrived at 8:30 AM Saturday morning, exactly at the time he committed to, and did an excellent job in installing a new water heater very quickly. He cleaned up the garage where the old heater was leaking. I highly recommend Elvis--he is an excellent communicator with the customer and does an extremely high quality job in the installation.

She was great! Very professional and kind. Explained everything to me in terms I could easily understand. Went above and beyond what we asked for, and for a very reasonable price. Was respectful of my house (wiped feet when entering and leaving, and wore face mask.) Would definitely ask for the same technician next time I need HVAC service from this company. :)

These guys are great. Took their time to explain and show the process of the work being performed. Very friendly and professional. Even though I joke about having to give them my stimulus check, it was well worth it. Im joking about the check; their pricing is reasonable and their work is outstanding. Will definitely call them for future issues.

Same day service done fast with no mess. Don was my service technician. He was very professional and informative. He answered all my questions. Thanks Don!

Pricing needs to be communicated at time of phone call. Eric (the service Technician) was prompt and fixed my issue but charged me over $300 for literally 10 minutes of service (no joke). The same job a year prior with David Gray was less than half that charge. Be sure to get quotes as you can probably find someone much cheaper for basic jobs. Currently I have another plumbing need and am looking elsewhere.

Had to have plumbing checked for insurance company. Calling to set up appointment to theTechnician was great. I had called another plumbing company for them not to give me a service amount to come to the house and had to repeat my address 3 times. So I called David Gray back and very happy with the service and will definitely use them again and refer to my friends. Thank you

Friendly employee, worked quickly and efficiently and made my sink drain like it was brand new. He was very upfront about prices and gave me options on where I would like to be before he started. 10 out of 10, would definitely recommend.

Always the best service from David Gray Plumbing especially their employees. They sent Adam to my home to fix the garbage disposal actually replace it and found other situations. Professional & Courtesy and explained everything. He knew what he was doing and did a awesome job! Thank youP. Burt

Very professional and respectful. Very prompt service Tom was very clean and neat, and polite!!

The work was good quality (so far, gonna check the next few days for leaks but don’t expect any). Employees that came to my house were great. My only complaint is the bureaucracy and the cost. First time I had someone out they required a 2 man crew and wrote up what was needed. Second crew came out the next day but I didn’t get a call ahead so I wasn’t home when they arrived (window they could possibly show up was 4 hours). Rescheduled for the next day. Next 2 man crew weren’t told anything from the guy who came on the first visit so they had to start from scratch including taking pictures to send to a quote dept and formulate a plan to repair. The quote dept took hours to respond. So no work was done that day. Had to schedule another day for work to start (very hard to miss this much work to accommodate so many appointments). Lastly the price shocked me. Job entailed cutting out some old drain and putting in new to ensure tub didn’t leak. Took about 5.5 hours of real labor with two guys and was charged $1,850. I wanted the job done and done right so I agreed but that price seems like it’s way more than what a competitive rate should have been. Parts cost probably $100-200 max and labor at $100 an hour for two people is like 1100. Not sure what they charge for labor but it is a lot. I’m happy with the work but just wish it was more affordable. Hopefully those great workers who were here are getting the lion share of that labor cost because it was very very steep.

They was great! Very attentive to the details of the problem.He checked all of the locations that were involved and asked me to recreate the issue.He then gave me my options for resolving the problem. He explained the problem in a very detailed way while explaining what would work and why. He made a complicated subject (for me!) very understandable.Thanks again!

Dominic showed up on time and ready to work. He installed two faucets, one of which was rather complicated. He was friendly, hard working, professional, and so knowledgeable! We are so grateful for his hard work. Glad our paths crossed!

I was going to install a new faucet, but I couldnt turn the valves under the sink to shut off the water. Had them come out, repair the pipes/valves, install the faucet, and fix some minor issues with toilets while they were here. All in all, top notch!

Our AC went out on us on a Monday, we told our landlords about it right away and they called David Gray. I didn’t even know they did AC work but I’m really glad they called them. They sent a tech that Monday who realized we needed a whole new unit. After a really uncomfortable and hot week they made it out that Friday to replace it. The two techs they sent out were Mohammad and Jacob. They were both very nice and professional from the start. Jacob would periodically let us know what they were doing and why, which I thought was cool of him, learned a little about AC stuff that day. I don’t think either one of them stopped working the 9 hours or so they were at the house. The house is cold again and I would recommend them to anyone that needs AC work.

Again, David Gray lives up to their reputation! Quick response, arrival early in window of possible visit times. Text, call, AND an email to announce that the technician was on the way to my house. Trey was very professional, polite, and just easy to talk to during the visit. Thanks again!

Love David Gray Plumbing, Electric, and Heating and Air. Our go to service people for our home. Outstanding customer service.

Outstanding work. Fast. Nice technician, took care not to leave a mess or damage anything in our house.

Had a water leak behind a wall on a Sunday afternoon and had to shut off the water to my house.. Reach out to David Gray Plumbing. Received assurance that a service representative would be able to stop out and would be calling me after finishing up the job was on. That is exactly what happened. Adam advised he was a half hour away. Look at the job and let me know a head of time the cost. Did not over price me in a situation where they could have. Was extremely professional and did quality work. Everything was cleaned up when completed. I highly recommend.

First let me say that I have used David Gray for years to do plumbing work at my rental properties and they have always been great. But they entirely screwed this service call up, then didnt reply to my phone calls (5 calls) or emails (3 emails) in an attempt to remedy it and just billed my card. LAST TIME I use them for anything. I ended up having to remedy myself because I couldnt even get them to send me an estimate for the work they claimed needed to be done. They said the shower needed a new valve, turned out the anti-scald tabs were just set incorrectly. They said the shower was draining fine, I literally turned the water on for 10 seconds and it started filling up, poured some liquid plumber down it, problem solved. I pay professionals to work on my rental properties because I have a full time job and dont have time to deal with it. Here Im paying them $123 for literally doing nothing except tightening a screw on a shower knob and misdiagnosing the multiple other issues I asked them to repair. Icing on the cake is having them repeatedly tell me theyll call me back and then charging my card anyway. If things go well, good for you, if you have an issue, good luck getting it resolved.

Mr Mohammed and assistant were very professional and courteous. They respected my property. Love the fact that they wore their masks and protective foot wear when inside.

Curtis was very professional and knowledgeable. He explained to me the details on how the system operates. Great experience!

Swift and professional plumbing job done by “John” who wasted no time, assessed the problem, unclogged the bathroom drain and cleaned up before leaving. We appreciate that John carefully explained before he started what the projected costs could be, depending on how long the job took. A real professional!

.I have been a customer of David Gray Plumbing and Electrical for many years. Their service has always been outstanding. The management of this company are fair and work to resolve issues to the satisfaction of the customer.I will continue to remain a loyal customer to this company!!!!!

Very impressed by the quick response to my initial feedback. An excellent technician showed up and addressed my issue in less than 5 minutes. I most highly recommend David Gray for your plumbing needs. They go above and beyond to stand by their work and their employees. As we say in the Navy, Bravo Zulu David Gray Plumbing.

Showed up on time and was efficient and cleaned everything out. Highly recommend if you need a quick fix and a professional. Will be using for all my needs in the future.

I have used David Gray Plumbing for AC maintenance and love them! A mysterious leak appeared in my kitchen ceiling which we contributed to a roof leak. A tarp was put in place and no rain yet water kept dripping from the ceiling. Call David Gray! Lo and behold and unknown to the maintenance supervisor in this community, water pipes are in my ceiling! Chase found the pipe with a cracked joint and resolved the leak issue!! No one ever suspected that pipes were there. Chase was professional and explained the whole process and then cleaned up the mess of cutting away at the ceiling to find the source. Great guy! and on time!

Trey notified me that he was on his way, within the time range I was given. He gave an estimate, spoke to my husband on the phone then made repairs. Efficient, professional.

Tom was outstanding, professional and knowledgeable. His personality made him very comfortable to talk to. His job ethics ensured the job was COMPLETED RIGHT ! THANK YOU VERY MUCH !OUTSTANDING and PROFESSIONAL.TOM ensured water 💧 heater was installed properly and answered all questions, I had.

Absolute rip-off! Did not fix problem but charged $502.50 for 2 hours work. Water was collecting in overflow pan at base of hot water heater. I knew it was coming from a clogged overflow drain. Plumber spent 1/2 hour wet/vaccing water up and 1 1/2 hour confirming where I said it was coming from. Said he didnt know how to fix it. Total charge was $502.50. Called management-- my call not returned. This was a total rip-off! Outrageous!

Philip responded to my emergency call in the middle of the night and promptly arrived to fix a broken pipe. Im extremely impressed by his professionalism and expertise in his field. Based on this experience, I would recommend David Gray Plumbing and their staff for anyone in need.

I called David Gray Plumbing and talked to Sasha. She was great to deal with on the phone and sent a technician out on very short notice. This was very important here in our warehouse because the clogged drain stopped production. Frank came out and unclogged the drain and we were back in business quickly. We appreciate the prompt and professional service!

Very professional and did a top notch job installing a new water heater for us. Tech was genuinely helpful and I will definitely call them again.

This morning at approximately 8 AM, I telephoned David Gray Plumbing to obtain a quote to replace and install a hot water heater. By 10 AM, I received a text message that technicians were on the way. By 10:30 AM, Jimmy and Theo arrived on site. Jimmy and Theo were very professional and worked diligently to install my hot water heater. And, as a bonus they were super friendly. Thank you!

They were wonderful! Polite, friendly, professional, efficient and knowledgeable. And totally cleaned up!! Thank you for such great service!

The technician from David Grace was very knowledgeable and honest. He gave us an estimate based upon what he could see visually. Once he a”started the work he realized that it was a different issue that was significantly cheaper to fix And adjusted the invoice accordingly.

Great communication. Great work done by technician, Trey. Trey worked hard to unclog the drain. He was also so helpful answering questions and making suggestions. His information was so helpful I definitely would request his services if he were available in the future. Thank you David Gray Plumbing and Trey!!!

I contacted David Grey Plumbing for a problem with my water heater. The service couldnt have been any better! Exceeded my expectations. The service call was prompt, on time, professional, efficient. All positives. I will definitely use them again for any home plumbing needs and highly recommend them to others. So great to have such excellent service available.

The shutoff valve to my dishwasher line would not shut off. Also had him install a 6ft stainless steel dishwasher line to make it easier for repairman to pull the unit out to make repairs. Tom was friendly, responsive to my needs and very professional. H even advised me on how to turn the main water shutoff valve off at the street. I will use them again!!

Excellent service! Could schedule sooner than a competitor, arrived on time, took care of my issue, checked and fixed a second issue, and then volunteered and took care of a similar issue in my other bathroom, since he was here. A class act, Im very happy with the service.

Great professional, efficient, cost effective, and courteous service. Dominique, the technician, was very friendly. Very neat installation service and superb cleanup of old water heater and cleaned up residue from the draining. I would highly recommend David Gray plumbing for all your plumbing, ac, and electrical needs.

Trey was very knowledgeable and went to work immediately. He explained every step and was very pleasant and polite. I would recommend David Gray to my friends.

John was fantastic. Very knowledgeable and very courteous service. I highly recommend him and David Gray for all your plumbing needs. Thanks!!!

Incredibly fast response - Dominic was efficient and knowledgeable. Will use again without a doubt!

Trey, was extremely professional, friendly and very knowledgeable. I would definitely recommend him to my family friends and the church that I attend too. The church of Eleven 22.Thank you Trey, for being such a wonderful person.

Was contacted to see if they could come early. . TECHS WERE KNOWLEDGEABLE ABOUT WHAT TO DO AND DID A GOOD JOB. NO PROBLEMS. WILL USE THEM AGAIN

Well done! Professional and polite. Explained as they went through the replacement what preventive steps to take going forward.

On time. Clear and concise explanation of what needed to done and the cost involved.Thoroughly tested the system after repairs were completed.Good experience.

Technician Trey arrived within the time window. Before entering the house, he put on his shoe covers which I really appreciated. He explained the price structure. He was professional, business like and polite. He fixed both the problem drains. We’ve used David Gray Plumbing for decades and will continue to do so.

Great knowledge about problems with slow drain and sulphur smell coming from sink. On time….courteous….same day service. We have used them before and will continue. Trey was great.

I trust this company with any or all maintenance and repairs. This is my second time using them to unclog shower drains and they were professional and efficient. Thank you Trey for an awesome experience.

Both technicians were friendly, efficient, and even adjusted the cost to a lower amount when they saw that fittings weren’t needed. They demonstrated care for the surrounding furniture, and kept us informed throughout. David Gray plumbers are the best in Jacksonville.

I had a leak in the bathroom wall, that could not be found/fixed. I called the plumber again. This time they double checked everything several times with no luck. They wanted to remove the toilet as the last item. They removed it and it had a leak. They replaced the bottom flange and the leak is gone. i could not be happier.. job well done. Also very pleasant and professional.

David Gray services are the best. We’ve used them for electrical and plumbing. Today, Jimmy and Elvis were great workers. Efficient. On time.