Really great experience at Master Jewelers. I was shopping for some simple diamond posts as an anniversary gift. I went to multiple jewelry stores around the Castleton/Keystone at the crossing area and received the best service, highest quality, and very fair price at Master Jewelers. Mike was really great to work with. His enthusiasm for jewelry was palpable. I highly recommend visiting Master Jewelers.
I had a gemstone ring in need of repair which was handled expertly by Master Jewelers. So we also looked into purchasing a ring guard as a wedding band for the same ring. Because of how the original ring is made, the guard we chose had to be altered to work. Mike did an amazing job on our ring. It turned out absolutely stunning! Arlene’s customer service skills are exceptional. Hats off to both of you. We will be back!
Fantastic Jewelry Store from start to finish.. Gorgeous jewelry and wide selection... I went to have ring sized and it was done in a day, and turned out perfectly... just a wonderful and refreshing experience..I dont feel like a dollar bill walking through the door..a feeling of welcome! just overwhelms you... I will be going back and do some shopping here.. great staff.. .big Thanks!
Excellent service & repair. I have a ring over 47 years old. Mike the owner did the repair. The ring looks like it did when it was new, you would never know it has been repaired. I highly recommend them not only for repair but also for new purchases.
My grandma gifted me her first wedding ring as I am her one and only granddaughter. She asked me to take it to Master Jewelers specifically because she trusted them to clean and resize the ring. It turned out that the ring needed to also be repaired due to the years of wear. This is a ring I want to wear daily so I had no hesitation in wanting to restore the ring.Master Jewelers did an incredible job restoring and resizing my ring. Its beautiful and fits my finger like a glove. I showed my grandma the day I picked it up and she was elated! She said it looked exactly like the day my grandpa had proposed! Thats so special. Thank you to the staff at Master Jewelers for being so accommodating, friendly, and knowledgeable. They offered to cleaned my wedding set I had gotten from a different jeweler for free as well!Master Jewelers has found a customer in me from now on. I cant say enough of how pleased I am with my experience. I guess you could say my grandma knows best because she SWEARS by Master Jewelers!
Ive used Master Jewelers a few times in the past for small things and have been very pleased.I wanted to add an Anniversary Band to my wifes chain store bought wedding ring for our 20th anniversary. Michael and his staff were very helpful! He designed a custom band that mirrored the engagement portion of my wifes ring and it turned out great!It was all custom work and we were able to see and approve the mold before the final product was made. We were both very surprised to see how much went into it.The ring and band turned out fantastic! We couldnt be more pleased with it and the staff at Master Jewelers.
We went in to pick up my fiancé’s ring. Mike offered to clean my engagement ring. He found several loose stones I did not notice. He tightened the stones and cleaned it up. I am so grateful he did! I can’t imagine my heart brake if I had lost any of the stones. Thank you, Mike! Also, my fiancé’s ring in amazing!
I did not remember that Master Jewelers was closed on Monday. I tried to open the door and the owner saw me and let me in. He took care of what I needed with a smile on his face and he was so friendly. I was thrilled that even on his day off, he still extended his service...that is another reason to choose Master.
Jessica was very helpful in having our rings sent off to be resized! Although, my wifes ring seems a bit tighter than the measuring ring she tried on to determine the best size. We may have to resize again.
They were beyond my expectations for I wanted to do something with my wedding band for my husband passed about a year and half ago and I hated not wearing my wedding band so I went into master jewelers with a couple of pictures of my idea and they were very helpful and took time knowing this was something very special, when I picked up I was overly excited at how beautiful my pieces of jewelry were . They definitely are the best I will never go anywhere else, from start to finish they were the best to work with, Thank you all for excellence all the way
I recently received a family heirloom, this vintage gold ring that was my great grandmas. She wore it as a teenager and young adult, then passed it down to her daughter, who gave it to me :)I wasnt sure what store to work with, and it was really important to me that I could trust the people I was leaving this ring with! I started asking around and kept hearing great things about Master Jewelers. Im so happy about my choice! The staff are so welcoming, friendly, helpful and knowledgable. Its a small, family owned place that clearly cares a lot about the work they do. They delivered the restored ring exactly on schedule, as promised. Each time I visited they provided a complimentary ring cleaning for my other ring, which is above & beyond. They are also engraving my wedding band! So glad I found them!I highly recommend this shop.
Using my sons gmail to leave my review as I dont have one....I have had nothing but amazing experiences at Master Jewelers. I scratched my Cartier LOVE bracelet yesterday at work and brought it in today to see what could be done. They polished out the scratches on the spot and it looks brand new! Mike, the owner knew how upset I was and took the time to take care of me right then and there. They have plated my wedding set as well as revamped my great-grandmothers ring previously. The craftsmanship has always been superior to all others, and I confidently trust my jewelry in their hands. Thank you for the best customer service and exceeding my expectations. So very grateful!Ann Coan
Amazing quality jewelry but even better they treat customers like you are a friend. Highly recommend this jewelry store for all your needs
Great people and wonderful service.
I bought a Masters watch about 2003. It has worked flawlessly until 2016 when the screw-in crown broke. I had it repaired then. The replacement crown broke a couple months ago, so I brought it back in for repair. I also had the crystal replaced and had a pressure test done. The titanium band and case have held up perfectly through the years and with the new crystal it now looks brand new.2 weeks ago one of the pins holding the watch band links together started coming out. I brought the watch in the next day and had all the suspect pins replaced, then a week later the buckle on the band got hooked and crushed at work. I brought it back again and had a new pin put in the buckle part and I was able to bend the band back to make it work as before - though the buckle has a dent in it, it is working..Finally, the next week the watch stopped twice. I brought the watch back a 4th time and a new battery was put in.Over the years Masters has always been wonderful. And, with the latest issues with my watch they have gone beyond the call to help me rectify all these petty issues after the initial repair. The staff is amazing and rushed to get my watch back to me in one day for the buckle repair. The pin and battery replacements were done while I waited.My Master’s watch is amazing, even after 15 years and the Master Jeweler staff is just incredible..
I cannot say enough good things about Masters employees! They are very patient, creative, excited, and really want their customers to love their purchases. Ive have repairs on a 1910 ring, custom work, and found a pair of earrings I couldnt live without. It is a small shop, but if you can dream it, they can make it happen for you. Craftsmanship and customer service are top notch. Thank you!!
It is always a pleasure to interact with the jewelers at Masters. They are my go to for fine jewelry. They re-sized my wedding ring a couple years ago. Lost weight - they added a couple “little bumps” and that took care of it.Fast forward - gained weight (you know the drill) so I went back. Today they simply filed down some of the “bump” and all is well again. And at no charge. (totally not necessary!!!) Masters Jewelers - I’ll see you in 20 pounds!!! Lol They’re the best!
I finally got my rings binded together and fixed. They got it done faster than expected and were so kind. I highly recommend this place for any jewelry repairs or custom orders!
Mike and his staff deliver YET again. A fabulous early birthday piece was purchased there yesterday. You never disappoint. Thank you for your down earth, unintimidating approach to selling and exampling jewelry. 26 years together now, I wouldnt consider going anywhere else. Cheers.
My wedding ring was originally made at Masters with a diamond from my grandmothers wedding ring. I just had the ring resized at Masters because it no longer fit after I had my son. I just got it back and it fits perfectly and looks amazing, thanks to everyone at a masters!
I am absolutely thrilled with the repairs Master Jewelers did to my diamond ring. It wasn’t even this pretty when it was new. The price was reasonable and the service was outstanding. I will definitely be returning.
They worked hard to resize a large ring to fit me. They also polished my other rings and checked my stones. I’m very happy with my jewelry and the experience I had.
Masters Jewelers is the place to go for exceptional and professional service. I have always been treated fairly with repairs on existing jewelry or purchasing new. Check them out, you will not be disappointed. Jim Cadwalader
My family has been purchasing from this jeweler for 30+ years. I drive from Lexington, Kentucky for the welcoming atmosphere, excellent customer service and Mike’s expertise! We have always been thrilled with all pieces from here. Highly recommend to all!!
The center stone (black sapphire) of a ring that I received from my husband needed to be placed in the ring and my ring needed all new prongs. Masters Jewelers did a fabulous job and my ring looks beautiful. I highly recommend this jewelry store!!
I needed guidance on how to value (and what to do with) some jewelry and loose gems and jewelry making materials left to me by a family member. Mike and Genevieve met with me for almost an hour going through it, and provided sound guidance on how to proceed, offering to help further once I had time to go through all of it. I truly appreciated how welcoming and generous they were with their time, and will definitely be back to see them for this, and any other jewelry needs I may have. I also was impressed by their commitment to several community services, including Dress for Success and animal rescue organizations. These are good people of good character. Highly recommended.
I stopped in the store to have a necklace repaired. Master Jewelers is one of the few shops in the city that still repair fine jewelry. The owner offered to give us a tour of their workshop where they design pieces and bring them to life through a complicated multi-step process. It is truly an art!! It is very obvious the store only sells quality pieces (most designed and made in their workshop) at fair prices. I definitely recommend Master Jewelers for beautiful and unique pieces!
Mike is very knowledgeable, kind and client focused. He and his team have done watch repair for me too. Can’t say enough good about all of them.
The staff was helpful and wonderful. I had a diamond from a ring turned into the most beautiful pendant. Lovely!!!
These guys make you feel comfortable when you are shopping and their no pressure approach is awesome. They are experts at what they do and we highly recommend you use Master Jewelers.
I knew I did not want a big chain store engagement ring, so my fiance and I did some digging online until we found Masters. We went to the store and were sold!! We have worked with Christine and she has been able to help us find exactly what we want for our wedding, including a custom necklace. I have always felt like they have listened to concerns I have had and they work hard to make sure every piece is perfect. We are so happy with Masters and would definitely recommend it.
I purchased a necklace from a free trade shop for $39. I love this necklace and wear it often. The chain was copper plated and the copper had started to wear off. There was also a dangle which had fallen off. I tried other shops and they were dismissive, not interested in repairing such an inexpensive piece. I then found Master Jewelers. I cannot say enough how wonderful they were. They handled my inexpensive necklace as if it was worth 1,000 times as much, and the cost of the repair was very reasonable. The time they took to find the exactly right chain told me that I would be a repeat customer.When I mentioned this to a friend, she told me she and her husband had them take an old diamond wedding ring and create two matching bands. The bands are beautiful.
A diamond fell out of my wedding ring so I needed to replace it. I was referred to Mike because a friend said he was a stand-up guy and does great work. My husband and I met with him and he had us see that there were problems with a few other diamonds as well. Setting has worn down. He gave us options on repair but also said it may not be the best choice because I may have the same issues in the future. We discussed designing a new ring but keeping the center stone.Before going forward with Mike, we explored other area jewelers to see if Mike should be Our Jeweler. Went to 6 different stores in the area and we both agreed that we needed to go back to Master Jewelers.After 4 months of designing new ring and several follow-up meetings...the end results is Outstanding! Thank you Mike for your patience and guidance! You, your team, especially Pat...are all wonderful!You listen. You are trustworthy. Your quality of work is fantastic! You are now our personal jeweler!
I have enjoyed wearing my Past, Present, and Future ring they put together for me. They took the time to help me pick the setting and used one of my diamonds as the center stone. I highly recommend them for quality and service.
They have great unique pieces. I wouldnt shop anywhere else.
I just had a small repair but they treated me just like I was making a large purchase. Very professional and courteous. The repair was done quickly and properly. I’ll definitely go back.
Wonderful little store. I shopped at multiple jewelers and found Master Jewelers to be the most personal and helpful. Mike and team took great care of me and were very patient.Would highly recommend to anyone looking for competitive pricing and high quality diamonds. Diamond selection was very impressive and open. Never felt tricked or pressured. Team was willing to work with any idea I had for an engagement ring. Most importantly, they were looking to foster a relationship, not just a purchase.
Great place to get her something unexpected.They are very helpful, knowledgeable and genuinely interested in what you want. I have counted on them for years without a complaint. Will be doing business here for years to come.Keep it up Mike
Had my fiances ring made from her grandma and moms diamonds. The ring is beautiful. Also had one earring made for her helix piercing. They designed the ring to our specs, had us approve it, made a wax impression, and then the ring. They will clean free for life. They will make any modifications requested. Great price. Cant beat it!!!
Mike and the team at Master Jewelers were able to take my vision for a custom Mother’s ring, help me tweak it, and create a one of a kind, custom designed ring for my wife and have it ready in time for Mother’s Day. I have never been much of a jewelry giver, but I am extremely proud of what we created for my wife and see it as an instant family heirloom. Thanks so much for investing the time to make the experience extra special for my wife and me.
Master Jewlers is the only jewelry store in the Indianapolis area that I go to for purchases or jewelry repair. The staff there gives you one on one personal attention that you don’t get anywhere else plus their repair department is literally the best in town, bar none!! They can even redesign your old settings into a stunning new piece. A small shop that is huge on customer satisfaction!!
I needed my wedding ring resized. I went to several jewelers to look into having it done. No one wanted to do it or needed to send it to California to do the work. When I went to Master Jewelers they said they could do it and it was one fourth the price of the other jeweler. They did a fabulous job! I would definitely go there again for any jewelry purchases or repairs!
Once again we went to Masters Jewelers and once again we walked out happy. They did some work on out wedding rings that were 15 years old. I just picked them up today and was so pleased with the outcome. I am so glad to have found them. When I replace my wifes ring I will go back to Masters Jewelers for that purchase. Friendly staff and expert repair. This is a great find. Thanks so much for taking excellent care of us.
Super fast turnaround- I had just recently gotten engaged and was devastated to give up my ring to get resized. They got it back to me within 4 business days, just as perfect as I left it. Fit perfectly and they were super helpful when I was asking about wedding bands. This has been my fiancé’s family jeweler for years and I know why!
Master Jewelers is the best place for jewelry. The staff is wonderful and the prices are fair. We have been going there for over 20 years.
Ive been a satisfied customer for many years and truly enjoy doing business with them. They have always taken excellent care of me. The entire staff has always been very friendly and helpful.
I have been a customer for years as Master Jewelers has made customized, beautiful pieces for me that I cherish! Master Jewelers is also a generous supporter of Dress For Success Indianapolis, a nonprofit that provides local women with professional work attire and job placement services. THANK YOU Master Jewelers!
Mike, the owner, was very helpful over the phone assisting me with a question about a new bracelet I received! I highly recommend his jewelry store!
Went to Masters jewelers today looking to upgrade my wedding ring. While I was there they were able to clean my ring and tighten the clasp, same day. We have purchased several items there over the years. Always great to work with, and the price for the quality you get can’t be matched anywhere in town. I have recommended this place to several friends and this is now their jewelry too.Thanks for all you doChassidy
I chose this company because they have technicians that do repair work, customer service was good and repairs were made in a reasonable time and for the cost I expected, I would use them again.
Michael Neylon and Michael Brown listened carefully to what I was wanting to do to restore my 40 year old set of rings and, not only restored the settings and reinforced the bands, but saved us up to half of the estimates to do the same work at a well-known Indianapolis jeweler. I am absolutely thrilled with the skill and attention they gave us. My rings have NEVER been this beautiful! Their honesty and talent is the best!
This has been the best experience and I would HIGHLY recommend coming here for any jewler needs. Great customer service and great management!
Best experience engagement ring shopping by far! Michael was amazing. We have been to multiple places including Jared and Shane co. and couldnt really find anything I loved. Instead of the employees trying to help me find something I like better, they just told me theres nothing they have. Michael at Master Jewelers took the time to help us find exactly what we wanted that was also in our budget. I will definitely recommend this place to everyone!
Great experience. Needed to update my wifes wedding ring and Im not comfortable in jewelry stores. Mike and his team made me feel at home and gave me options. So glad we partnered with Master Jewelers.
They did a custom design wedding band for me and it turned out EXACTLY as we had envisioned it. Not to mention the service is fabulous and friendly and the prices are right. I will not hesitate to head to Masters for my next jewelry purchase.
Overall excellent experience...knowledgeable people, gorgeous jewelry, comfortable atmosphere
After 20 years of daily use, my wedding ring need repair. Luckily I work near Master Jewelers and stopped in. I was quoted an amount to fix it but had no idea if this was a fair value or not. I went to Shane on 96th Street since I knew that they also worked on jewelry. The staff at Shane noted that this particular piece was very intricate and recommended Master Jewelers since they were known in the industry as doing this detailed work. I asked the Shane staff if they had any idea what it would cost and the staff gave a ball park number inline with the price I was quoted. I returned to Master Jewelers for the repair. I was amazed at the quality of work. My wedding ring looked as good as it did two decades earlier when my beautiful bride slipped it onto my finger. I still glance at it every day and am thankful for the work that Master Jewelers did and my beautiful wife.
Mike and his crew are incredible! Every time I pop in for a cleaning they call me by name and ask about my family. They have created custom pieces for me and we’re payed so much attention to the detail.
This place is amazing, the staff is so friendly and attentative! My fiancé is 6*8 and a size 15 1/2 in ring size, no place had anything for him, you can imagine my stress levels, also being 7 weeks away from the big day! He was able to get a custom ring, in his size, and delivery will only take two weeks! Thank you so much for helping us, and most importantly taking my stress away! I will also be ordering my custom band!
I went to another jeweler first to get my ring resized. The other jeweler made me feel horrible about my ring, saying a diamond on the band might pop out and they didnt want to be responsible. I went to Master Jewelers and they made me feel so much better. They said it is not uncommon for a diamond on the band to pop out and they will take care of it. I couldnt be happier about how my ring turned out and the way Master Jewelers made me feel.
I have been going there for years, I just bought another ring there, Its the best place around . They really help you, And best of all there is NO Pressure. You wont be sorry you took A look. JF
Ive taken 2 rings to Master Jewelers, 1 to repair damage caused by another jewelry store and 1 for a redesign of a family ring. Ive been very pleased with the results and would recommend them to anyone looking for great quality and service.
We were treated to a behind the scenes tour at Master Jewelers Indianapolis today and got some perspective on the hard work that goes into making their beautiful hand crafted pieces. Highly recommend this place!
Awesome jewelry store, had a very special ring made after my wife passed away. The staff was extremely professional and supportive.
Ive been going to Master Jewelers for the past 10 years & have always received impeccable customer service. My most recent trip was to replace a watch battety. I had gotten ot a new watch battery from them in Feb. Just a few months later the battery had died so i took it back & they replaced it at no charge...even though the battery ended up going bad because it had gotten wet at some point. They didnt have to do that but goes to show they care about their customers.
Masters Has been a part of my families life for 3 generations. We have always received excellent and knowledgeable service at a great price!
I bought a beautiful locket for my granddaughter here. Master Jewelers had the best selection and price.
I have had several jewelry repairs done at Master Jewlers and have always been 100% satisfied with their expertise and customer service!
Mike and his team were fantastic! They made diamond viewing and selection enjoyable, were extremely fair and took great care of us.
The staff at Masters Jewelers are top notch! Great pricing!!! Great service!!!
Always extremely helpful, even on clasps!
Great staff, innovative with great ideas!
Mike and staff are friendly, very helpful.
Good service on a watch repair
Great experience