Wow! First time there and Im more than sure it wont be the last one.The staff professional and courteous. They help you from the beginning to the end.Thank you Alejandro for having us!

Excellent customer service, everything was pretty fast, thanks to Caribe Agencia

Sent a guitar amplifier and it got there in perfect conditions and right at the time I was told it will take to get to Havana

They get our stuff delivered.

Great service and delivery as promised.

The worst service ever

This a good place to do business

They need to improve with customer services!!!

The best of the best

So far I cannot comment on the delay, for the first time I sent packages and the treatment was very good, I was told that it could take up to 2 months, I sent for another agency and it took 6 months, within 2 I will tell you for months, unfortunately almost always where the hand of a Cuban is there, there are lies, my shipment was by Barco.

They never pick up the phone. You have to go to the place for information because they never answer the phone.I have sent and the deal is good, which by ship takes many monthssssss.Adding comments.I bought them a mattress that did not arrive now. I have to claim them. I do not recommend that you go through these headaches.

NEVER AGAIN.Horrible service. After six months, my family is still waiting for the package to be delivered, despise the several trips to the warehouse attempting to retrieve it.In Miami, the agency staff blatantly lie to you to get your money and your package. but rest assured: There is no way this agency can guarantee that the package will be delivered. When these packages arrive in Cuba, they fall into the hands of a mafia working in those warehouses, which are in charge of creating all kinds of supposed problems to extend the delivery date and at the same time torturing families in need, until they fall in state of desperation and they end up offering money to be finally able to receive the packages. Lesson learned. NEVER AGAIN.NEVER MORE.Horrible service. After six months, my family is still waiting for the delivery of the package.In Miami, those from the agency blatantly lie to you to get your money, then entrust yourself to God so that the package reaches your family member. There is no way this agency can guarantee that the package will be delivered. When these packages arrive in Cuba, they fall into the hands of a mafia in those warehouses, which are in charge of creating all kinds of supposed problems to extend the delivery date and at the same time torture people in need, until they already in a state of desperation, they end up offering money to receive the packages. Lesson learned. NEVER MORE.

Well for me this is the worst agency that exists in this country, I sent a package to the family last year and it turns out that at 8 months it was thatI arrived from the 11 packages that I sent, they arrived 2 asAfter 4 months he received 4 and still to this date he is missing 5 packages including a price device that he sent and paid separately because he could not go asA package of 3.3 pounds and I had to pay for it separately and it turns out that this has been more than a year ago, and calls theAgency and you have to do about 10 call for someone to answer the phone and after that they do not give you anything, only that Cuba and that Cuba and that the container is still closed but that it is already in Cuba at the end nothing is resolved therefore no I recommend them for nothing. And they give you a number so you can write that the lady is in charge of this in Cuba and she will respond to you and I wrote nothing to her and she never answered the message. For my 0 star.

Super good fast and reliable good service

ññoooooogggg what a pity that in Cuba there are no stores like this

THEY ARE THE MAXIMUM YEVO 3 YEARS IN A row AND 100PRE THE CHARGE HAS YIELD ALL WELL THEY ARE VERY SAFE IN THEIR WORK

This has been one of the best companies that I have sent to Cuba with. The boy who attended me was super professional and although the container was already considered finished he accepted my parcel and my 3 boxes arrived 40 days later without any difficulty. I contacted them on the recommendation of a friend who told me that her package had been late in arriving but that everything had arrived well. My experience in full COVID in Cuba was very good, all the packages arrived and arrived quickly if all the conditions are considered. I am very happy and will ship with them again!

Very good

Horrible service, from June, July and August on different dates and at different prices, some were Ivan by boat some by plane but it seems they were by bus because they have never arrived, we sent and they have not received a pin in Cuba, the food will not serve, they had to bathe with Angolan soap, pour water and pass your hand, the most beautiful thing every time you call they tell you something different, they cannot tell me how they respond to someone who is not a scam because if they saw that the deliveries failed because they continue collecting, they should not collect anything more until this is resolved, their money continues to come in due to the need of the people but the poor there do not receive anything, do not send anything else, everything is a lie 😡

Horrible. I never send anything with them anymore. My family has been waiting for things for 4 months. They went to the warehouses in Havana and it has not even passed the inspection of the supposed customs. To keep waiting. Nothing that was offered in the agency is what has been obtained.

Excellent treatment

The packages give you an approximate arrival in Cuba and it is not fulfilled and the relatives there track it and the packages do not appear registered anywhere and neither to whom to claim

All a lie, I sent packages since October 1, supposedly by plane, they arrived in 20 to 30 days, almost 5 months have passed and nothing that arrives, if you call the agency because you live far away, as in my case, they never answer the phone for pleasure. It does not matter when you call a lack of respect, the first and last time I send anything through this agency🤬😡

This agency does not provide the service it sells, they tell you one thing and then another, and they always end up blaming the government of Cuba. If you want to send a shipment to Cuba, I recommend that you do not spend your money on this agency that will not fulfill what they promise you. This agency is a fraud, they told me that in 15 days my package would arrive after 30 days and now that in two months. The truth is that I doubt very much that it will arrive and I imagine in the conditions that it will arrive. But I never send anything with them even if it is the last agency that remains.

Well about this company, I do not like anything because after 8 months of sending 9 packages no one knows anything, everything is a lie, when you call you feel that they pick up the phone to not answer what kind of agency is that, that does not give an answer from the problems of your customers

Very good attention from sellers and good shipping offers. Thank you

Excellent

They have never given clear answers about the shipments made, and the wait has been months

They are very bad if you send merchandise by plane, you pay for it at a higher price than shipping by ship and they take the same time, I do not recommend a package that you send took a month by plane and it took longer than if it had been sent by ship and pay much more and call them and they do not serve the staff

I DONT RECOMMEND IT TO ANYBODY.I AM STILL WAITING FOR SHIPMENTS TO ARRIVE MORE THAN 6 MONTHS AND NOTHINGYOU CALL ON THE PHONE AND THEY TELL YOU THAT NEXT WEEK AND SO IS THE LIE THEY DISGUISE IT AND BLAME EVERYONE ELSE

I loved the very familiar treatment and things arrived on time and in good conditions. I recommend them!

I made a shipment November 26 they told me 2 to 3 months today is April 12. I do not recommend it I still wait

They treated me very well, everyone was friendly.

They are good and professional

Very good agency everything arrives quickly and in good condition very good service and very good treatment of employees

The Cuban who took care of me here is a garbage plaster ... neither does he serve, much less this agency ...

Very good attention, we went well. What we send arrived well and in peak time. Thank you.

The best service

Very good treatment in the services.

The best, very good deal

Rapid Multi ServiceDIVINE!!!

Excellent service.

It is a shipping agency to Cuba.