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Furlong Trails
4217 Beechgrove Dr suite #1, Independence, KY 41051, United States
Comments
As
Review №1

Good safe place to live. Wish had more parking tho. Good priced.

La
Review №2

I couldnt be happier to call Furlong Trails home. My newly renovated apartment is modern and spacious with a beautiful view of the community park and walking trails. We have a beautiful new clubhouse and exercise room with all the equipment you could ask for. I was actually able to cancel my gym membership when it opened. Its the perfect place to work out, and is available to residents 24/7. Furlong Trails is also in a convenient location and great school district. Our apartment manager, Heather is wonderful, and it is obvious that she truly cares about the work that she does. Truly a great place to call home..

Al
Review №3

This is mine and my husbands first apartment together and Im so thankful that we found this place.When we moved in here we had just got married and was looking for somewhere nice, and quite and we found that living here. Heather Crosser is the landlord here and she is just great! What I like most about this place is the landlord is super friendly, and you can talk to her anytime. She is very laid back and easy to talk to. I like that if I ever need to talk to her about anything she doesnt mind that I email her to ask her questions or concerns and she always emails me back very quickly too! Also the maintenance guys are super nice and if there is any problem they are always here pretty quickly. We have lived here 11 months now and actually our lease is up after next month and we definitely will be signing another lease so we can stay here another year thats for sure!!

A
Review №4

Since Dmg has taken over management it’s been nothing but problems. Raised the rent $300. They’ve cycled through 3 managers in one year. IF maintenance comes they will either make the issue worse or tell you they will be back and never come back. Maintenance will also randomly walk in whenever no notice given. No extra storage in the apartment you only get bedroom closets. If you plan on working during the winter expect to call in when it snows THEY WILL BARELY CLEAR THE PARKING LOT IF AT ALL.

Ni
Review №5

I lived here when it was Eagle Creek Apartments. The transfer over to Furlong Trails has been amazing. They placed new appliances that are beautiful and easy to use. The cabinets and flooring are absolutely gorgeous and the beige walls make a comfortable environment. Not to mention, they replaced scary patios into an area where my family and I can sit and relax watching the beautiful outdoor scenery. The new playground is great and my kid loves to go there often. The remodeling has been above and beyond from what they started with. The best part though is the staff. Heather is the face of Furlong. She manages the office and is always available to call. She never ignores you and takes time to make you a priority. Jim, the maintenance guy, is always there too. He will help you that day even for tiny things. Unfortunately I had to use the after hours maintenance before, but they were above and beyond too. They were here within an hour and fixed my issue with electricity. I have never met the owner, but he has been so considerate to his residents. When Covid started and money was an issue, he gave discounts on rent to everyone. I truly recommend coming and meeting this great team of people. You will find an outstanding group of people and an amazing home.

Ma
Review №6

From the manager ( Heather) to the staff they are very professional and polite ! The community is very clean and safe! The management Team is very responsive to any situation that is brought to their attention . OVER ALL **** I am very HAPPY I chose this community as MY new HOme !!

Mi
Review №7

Great place to live, our 2 bedroom has a washer and dryer connection but all units include a dishwasher, and new/modern appliances. Its newly renovated. My husband and I have been with the company since 2018 and were here when the previous company sold the apartment complexs to DMG rentals. DMG has done an amazing job renovating the apartments and gave the update the units and building needed for sure! Maintenance is always very friendly and helpful, our manager Heather is very nice and has really been a blessing of kindness by making sure that we are successful tenants especially through the COVID pandemic. Heather the management of the apartments makes sure our apartments are safe and goes above and beyond to make sure that her tenants have a fair experience. Im very grateful for all the kindness, support and amazing customer service DMG and Heather has shown my husband and I. I really like how we only pay gas and electric for utilities and dont worry about water. I love my patio and for what we pay a month we get a great value. Furlong Trails is definitely worth checking out

Ma
Review №8

The mangers are very rude lived here 9 years and have to leave over something that’s was not are fault there don’t fix anything lived here before dmg bought it out and they just patch everything

No
Review №9

Beautiful little apartments tucked back in the woods. The landlord is very nice and easy to talk to about any issues. The apartments are spacious and have plenty of storage space.I think my only downfall was that the walls were a little thin, but every apartment I’ve lived at has that issue.I would recommend Eagle Creek Apartments.

Ra
Review №10

So I have loved living at eagle creek. I have been there for over a year and I am only leaving due to work. Teresa is amazing and is always willing to work with you on anything you need. I dont know how she does it but she always asks about things going on in your life and remembers other things you have going on. I can barely keep up with my own life let alone 100+ tenants.

Ta
Review №11

This is one of the worse places I have ever lived. I will have to say that after a few years the maintenance became more courteous than they were in the beginning. However the management here is horrible. In the beginning she comes off as nice, but just live there a while and need some help and you will seethe definition of unhelpful and rude.Also if you live there and do all you can, no matter how clean you leave the place they will find something to charge you for. I honestly do not see how they are still operating. Everyone is moving out because of this, trust me, I have been looking for a home and have set myself back 12 months because I could not take her anymore. I hope this place gets better.

Co
Review №12

When I signed a lease, it was with a previous management group. Up until the last 2 months, I was very content with this lifestyle. The new owners, DMG, are implementing a lot of changes. Respectfully, they are understandable changes.HoweverThe leasing price raises, are a little high.They are having construction/renovations done to the buildings. Started right after NYE!Many of the residents work 2nd shift. When I moved here we had mostly 2nd & 3rd shift employed, living in my building.These renovations wake-up up, about 2 hours before we need to wake up.We have to go to work on less sleep.Then, the weekend is here! They make the construction, continue!Where is our new owners respect?Send the Mexicans home for the weekend, so your new owned tennants can get SOME sleep?!

Ly
Review №13

Ive lived here at Eagle Creek for two years now, and what can I say? My upstairs neighbors sound like bowling balls above me, but youll see that at any apartment. The dishwasher and sink reeks when it runs. However, with all this, I would still recommend it. The maintence was fast and curteous when I had a problem. People usually keep to themselves and I have never had the thought of complaining of noise or anything else. Theresa (the manager) is a doll, and she knows us by name (and not because we cause problems). The woods and neighborhood is nice and quiet and the apartments are easy to heat and cool. Theyre generally really good about salting and scraping the parking lot when it snows too. So, its not perfect, but its a pretty good complex all in all.

Am
Review №14

Theresa is great. Always friendly . I have lived at eagle creak for over a year. I have never I have no complaints at all I highly recommend eagle creak apartments

Me
Review №15

2 times my packages have been stolen and when my husband went to say to the office they only said that that does not happen there and that it was strange, but they did nothing about it 😏 and every time we go to the office he is almost never there 😠 and it smells like Marijuana and I was ignorant, I thought it was the smell of Zorrillo 😂 but then someone told me, no, thats marijuana 😏 ... I came to live here because it had good stars and now I see that no, the reality is different ..

Information
15 Comments
4 Rating
  • Address:4217 Beechgrove Dr suite #1, Independence, KY 41051, United States
  • Site:http://furlongtrailswest.com/
  • Phone:+1 859-371-3676
Categories
  • Apartment complex
  • Apartment building
  • Apartment rental agency
Working hours
  • Monday:8am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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