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Dales Jewelers
1950 Channing Way, Idaho Falls, ID 83404, United States
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Dales Jewelers

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Br
Review №1

Absolutely amazing shop, work, and people! I had a ring custom made back in ‘06. I wear it every day, and I work on a ranch so I use my hands. I’ve broken it once a year every year since and had it repaired by countless places. The folks here said, we can fix that and make it so it won’t break again. They built up the weak spots reshaped it, polished and did it all in a week and for $50. Everyone else took months to weld it together again and cost 3x as much! I trust them that it will never break again, but now I’ll have to find another reason to come in! They are great honest people who do amazing work!

KC
Review №2

Awesome Jeweler! Really worked with me and helped me out, the marriage didnt work out, but I actually appreciate the way he did business. If I ever get married again. Ill definitely be going to him! 10/10 would suggest.

al
Review №3

We went into Dales expecting our needs not to be met. I have a very unique wedding ring that I custom designed. Ive always wanted a wedding band to compliment its breathtaking beauty. I naturally assumed that a wedding band would require the same attention.Jeanne met us at the door and we instantly clicked. She understood our concerns. The first ring she pulled out was THE ONE. It met the curves of my ring like a match made in heaven. We tried on others to kill my curiosity. But I kept coming back to the one Jeanne first pulled. She truly saved me! Highly recommend anyone to seek her out. She has a gift. And Dales provides.

Ia
Review №4

We absolutely loved our experience at Dale’s! We were worried they’d be like salesman, but we felt like they cared about our needs and wanted to help! The employees are incredibly kind and it was a pleasure working with them! All the jewelry options were beautiful, but ultimately, we found the perfect ring for us and are overall incredibly happy with everything about Dale’s! They definitely helped to make the process of hunting for engagement rings as fun as possible, and we can’t recommend them more highly.

Ro
Review №5

Dales team has always done a great job. Even recently fixed errors another jeweler made on a wedding ring. Thank you all!

St
Review №6

Do yourself a favor and skip every jeweler in Rexburg and come straight to Dales in Idaho Falls. The staff was so respectful and understanding of me and my fiancé’s budget. The staff was so personable and I have the ring of my dreams at a price that perfectly fit our college student budget. We went to other jewelers and they don’t compare to the service and jewelry from Dales. I LOVE my ring and I am so grateful for the kindness we experienced from Jeanne and the rest of the staff. Thank you!

Na
Review №7

Went in with my girlfriend this past Christmas since I am from IF but now live in Arizona. Danielle helped us out and took wonderful notes. I mentioned I wasnt in a rush to get a ring and she completely understood. She would follow up every month or two just to check in. When I was finally ready, she still had all the original notes and was very communicative and helpful! I sent a stone in, she ordered the ring, and had it set and back in the mail to me in less than two weeks. Just an absolutely amazing experience without the high pressure sales team you would expect from other jewelry stores. Thank you Danielle and Doug, truly and wonderful ring!

Da
Review №8

Weve had great experiences with Dales Jewelers. We have had several custom pieces designed, and the jewelry is unique and Doug always works hard until we are satisfied and happy with the pieces.I also enjoy the opportunity to look through loose diamonds using a loop to better appreciate the differences in a diamonds four Cs.

We
Review №9

This store and staff were super kind and willing to help me find the perfect ring for my soon to be. I would recommend them over any of the other shops Ive been to!

Be
Review №10

The people at Dales are absolutely wonderful! Somehow I managed to bend my wedding ring and was very concerned I wouldnt be able to fix it. Not only did the jeweler at Dales go out of his way to be available when it was most convenient for me, but he fixed my ring beautifully! Im so grateful for his kindness and service especially during this unsettling time in our country right now. I highly recommend Dales jewelers for all your jewelry needs.

Pe
Review №11

Let me tell you how awesome Dale Jewelers is! My best buddy had a very tragic circumstance which caused him to lose his wife and left him a in a pretty bad way financially. He had her ring and needed money. I took him to multiple places, (I wont name names but you can figure it out). These jewelers tried to take advantage of friends situation. Some of them belittled him and made him feel terrible. He was open minded enough to realize what was happening. We came to Dales and tried again. Doug the current owner gave my friend a reasonable price to sell but not only that. He recommended my friend wait a while. The beginning of the covid-19 scare was driving prices down. He gave my friend advise even though he could have easily done what other jewelers only blocks away did. It helped my friend realize the potential of the ring he had for the future. Doug is an awesome down to earth guy and his staff are absolutely phenomenal! Look no further when looking for an honest jeweler!

Sa
Review №12

I had a really great experience with Dales! We brought in my engagement ring to get it resized because it was a bit to small and the very friendly ladies helped me figure out what size was perfect! We got it back in a week and you cant even tell it was resized. Ive seen some very ugly resizes online but theres no flaws and it came back soo shiny. Like, more shiny than when my fiance first put it on my finger! Thank you so much Dales Jewelers!

Du
Review №13

Dales Jewelers never disappoints!! I have had multiple experiences of shopping Dales and I am always greeted with friendly staff that are ready to answer any questions one may have. Doug is amazing in what he does, I just bought some bands for my wifes wedding ring and it looks immaculate!! My wife is at a loss for words! Dales is the place to go for all of your jewelry needs! Go and see it for yourself! Thanks again Doug!!

Al
Review №14

Dales Jewelers never disappoints. I have had only positive experiences when shopping at Dales. Doug is a master at his craft. I recently had a custom order made. Doug worked to get it just perfect for me. I am over the moon excited for what he created. Thank you! Make sure you choose Dales Jewelers for your jewelry needs.

Ch
Review №15

Doug at Dales has been amazing to work with. Very knowledgeable and can answer any question you have. I will be referring anyone I know looking for jewelry to him and Dales. Wonderful experience working with them

Ka
Review №16

Dales is the best by far. High quality jewelry with a lot of time and effort put in to the establishment. Most importantly, everyone at the store has an interest in you! It’s the best you can get!

Ka
Review №17

Just had the best experience buying a special gift!! Thank you for a fantastic experience! Even during these crazy times I was able to work with Doug through text and Facebook messenger to get what I wanted! I highly recommend!!!

An
Review №18

I live out of town so the staff at Dale’s was extremely helpful in repairing my wife’s wedding ring in just a couple hours while I ran errands. It looks as good as the day I proposed almost thirty years ago. Thanks so much!!!

An
Review №19

My fiance and I recently got engaged, thanks to Dawn over at Dales Jewelers. She helped me pick out an immaculate diamond and ring and did so at a very affordable price. The ring was ordered in a timely fashion and Dawn was so friendly and answered all of my questions. I will definitely be returning for any future jewelry inquiries.

Br
Review №20

Wonderful and refreshing service! (Even without purchasing my ring in-house) I received amazing and genuine service from Jeanne! She was so kind, so eager to help and provide creative ideas for wedding bands, and was very knowledgeable about options, insurance, ring maintenance, truth about the jewelry industry, etc!! Thanks again for your excitement and authenticity! Youre awesome Jeanne!

Mi
Review №21

I LOVE my ring!! I had the most WONDERFUL experience!! Dawn was incredibly helpful finding my pear shaped diamond. She was so kind & caring! I truly appreciated Doug going the extra mile to get my ring finished. I would absolutely refer anyone I know to Dales Jewelers!!! Thank you!!!!

Ca
Review №22

What a great jewelry store. I came to them with twenty minutes notice & the gemologist they have staffed was able to determine what I needed to know in a matter of minutes. Friendly staff & a beautiful selection.

Su
Review №23

Fantastic people! Great to work with. We got both our wedding rings here! Incredibly easy to work with. They weren’t pushy. He was even able to fix a ring for my sister that she had been told wasn’t fixable!

Jo
Review №24

They are the best.It’s that simple.

Na
Review №25

WE LOVE DALES JEWELERS!!! I bought my wifes wedding ring from them and the Staff and especially the Owner himself were very helpful and patient in helping my wife and I pick the exact ring that she wanted. They make it happen. The quality is beautiful and it is truly a red carpet experience! Nothing but the best!

Da
Review №26

I was trying to sell a ring for a friend, and I was going to go to at least 3 places to check prices. First stop, Dales! I was there at 9:30 right when the doors opened. I was greeted right away and taken care of promptly. I was told what would have to be done to the ring, since it had a chip in the diamond, and what it was worth now and what it would be worth after being fixed. I continued to my other 2 stops and the next stop wasnt to bad, very nice and informative. The last place, downtown, was horrible! Told me the ring was like a totaled car, not worth anything! What a horror this was, a 1 1/2 carat diamond stud on a wide gold band, a totaled car!! Crazy!!! I went back to Dales and they gladly took care of me and we were both happy with the deal!!Thanks guys,Darla

He
Review №27

I love Dales. Ive been getting my wedding ring cleaned there for years. He has also rebuilt my prongs over the last 16 years. They are honest and very fast and efficient. I wouldnt take my jewelry any where else. They selection of jewelry is very good too. Never disappointed!!

An
Review №28

Best customer service. Very easy To work with. We drive from out of town and they make an effort to work with our scheduling. High quality and gorgeous jewelry. My husband and I are very satisfied with their work.

Gr
Review №29

5 stars! We live 80 miles away (Jackson) and stopped in to get a jewelry repair estimate. Thought it would cost $75.00 and take a month to get back, like it did in Jackson. Dales did it for $22.00 and it was ready in 3 hours. Very friendly and extremely competent!!! GREAT JOB

Ja
Review №30

I absolutely LOVE Dales Jewelers!! Im originally from the Idaho Falls area but moved to Utah recently and I wont go to any other jeweler. I wait until I am in town and go to Dales for all of my jewelry needs! Everyone there is so nice, helpful, and very knowledgeable about their jewelry. And, their selection is amazing! And, if they dont have it in the store they will order whatever you want. I cannot tell you how many compliments I get on my wedding ring every single day. I have an engagement ring, a wedding band, and an anniversary band and they are all flawless! I have never seen another ring like mine. Ive been in a few times to get my ring cleaned or resized and they always make time for me and finish in a timely manner. Theyre also very reasonably priced! I have never had a bad experience here and I am constantly recommending them to family and friends. If you need any kind of jewelry, Dales Jewelers is definitely the place to go!! You will not be disappointed.

wy
Review №31

Doug is fabulous to work with! I had heirloom jewelry I wanted to rework into a more modern setting and it turned out amazing. Loyal customer and I wont even bother going anywhere else. Highly recommended and a beautiful store!

Ke
Review №32

Great experience and very impressed with the service. Jeanne was very friendly and made ring shopping a pleasant experience. I will be bringing all my jewelry needs to Dales from now on!

Hi
Review №33

Our wedding rings are from Dales and they continue to take such good care of us whenever our rings need a tune up. Our rings have stayed beautiful 10 years later because of the care that Dales puts into them whenever they are checked and cleaned. Wonderful customer service and wonderful products!

Li
Review №34

DALES JEWELERS is a long-time Idaho Falls trusted business. The craftsmanship and dedication of owner, Doug Jones is admirable. The sales personnel are all gracious and helpful and make the store a comfortable experience. The pieces Mr. Jones creates under his own label, Stewart Douglas Designs, are exquisite and my personal favorites.

Ge
Review №35

I needed a very specific ring for my proposal to my now wife, Dales Jewelers was amazing and friendly to work with, even staying after hours so I could come pick up my ring after it was finished. They also do high quality work while staying around my budget as a college student with great payment options if you need them. Its two hours away and is still the first place I would go or recommend.

Za
Review №36

Best customer service out of all the jewelry stores I went to! The employees are personable and are willing to work with you on price and financing. They were able to make a ring that was exactly what I was looking for and got it to me fast.

Ka
Review №37

So I bought the wedding ring for my girlfriend (soon to be fiance :)) from Dales Jewelry and they really rolled out the red carpet for me! I loved their store, their jewelry selection, and particularly their staff! They treated me like family through the whole process! You can tell that their work is high quality and that they take pride in everything that they produce. It has a very professional atmosphere but at the same time the staff make you feel so good! Buying jewelry shouldnt be an experience that just hurts your wallet but it should be everything that its intended to be, a beautiful experience intended to bring magic into the lives of those we love! Thank you Dales Jewelry! Ill forever be in your debt!

Lo
Review №38

Nice selection and not pushy or condescending about getting more expensive things. They were very quick about getting my diamond set and ring sized. My husband works at the site so getting in before 6:00 was tricky but the owner just came back in later for us.The other people were really nice too.I feel like we got great value for what we spent. I am very happy. :-)

Mi
Review №39

My wife and I went to many different jewelers in the Rexburg/Idaho Falls area, and we decided to go with Dales for our wedding rings. They had the best customer service by far! Plus a great selection. Weve been nothing but impressed and pleased with our purchases and follow up visits. I highly recommend Dales.

Ga
Review №40

We were trying to find someone who could inlay our daughter’s ashes into a metal band. An almost impossible task, but we approached Doug about our custom ring request and he was worried it might not work but to our surprise he was willing to try, which meant a lot to us. He was easy to work with and our rings turned out better than either of us imagined. I definitely recommend going to Dales Jewelers if you have any ring repair needs or special customized requests.

An
Review №41

I went to a couple jewelry stores in Provo, UT, and didnt receive much in the way of customer service. We went to Dales Jewelers in Idaho Falls and could not have asked for a better experience! Doug was great to work with and helped us pick out the perfect ring at the perfect price. He had a lot of unique styles we hadnt seen anywhere else. I would recommend Dales Jewelers to anyone looking for fine jewelry!

Cl
Review №42

These guys are by far the best in town! They treated us very kindly, and were more than willing to work with a budget. They even gave a discount for paying in cash. Dawn is who personally helped us, and she was great! We couldnt have asked for better. After we bought the ring, they had it sized for us the very next morning! We wouldnt go anywhere else.

Bu
Review №43

Great service at this local, skilled jeweler. The selection is extremely unique. I didnt end up getting one of these, but their solitaire diamond upgrade program is pretty sweet.

Je
Review №44

Such great people!! I havent been able to wear or get off an old fitbit band for over a year and they fixed it for me! So sweet, thanks again!

Ti
Review №45

Dales Jewelers was by far the most helpful Jeweler to me in Idaho Falls. I live in Jackson Hole, and made the trip to IF to make sure I could get a ring at a reasonable cost. Kenzie was very friendly and helpful; she took the time to explain to me what cut and clarity meant, and also gave me a wide variety of options within my price range. I had a general idea of what my girlfriend wanted in an engagement ring, and Kenzie patiently worked with me to get it just right. My now fiance loves her ring, and it is thanks to Dales for making the proposal special.

Et
Review №46

Awesome, thanks for the appraisal. Very nice

Ko
Review №47

Amazing staff and very personable and knowledgeable. Helped me pick out the perfect engagement ring! Would highly recommend.

Pa
Review №48

I lost a stone in my ring and when I came into Dales I was greeted promptly and warmly. They were great to work with and they told me they would do everything they could to find a replacement stone. Since it was a hard color to match, the guy said he would order a new stone with no obligation to me. He also said if it didnt look right he wouldnt put the stone in. This was wonderful! No pressure! They called me a week later and said my ring was all fixed and for less than what I thought! When I got my ring back it looked brand new! I couldnt even tell which stone had been replaced. I am so grateful for Dales Jewelers and their fantastic customer service. I will be a return customer for sure!

Me
Review №49

This is an excellent establishment! After looking into several others, I couldnt have been more happy than I was when I found this one. They have friendly and knowledgeable staff, and are very accommodating.

Re
Review №50

This is THE jewelry store in Idaho Falls. Their inventory is stunning, but more importantly their staff is exceptional and Doug is an expert. I have a very sentimental piece that needed serious but very delicate repair. I asked jewelers all over Jackson and Idaho Falls and was told it couldn’t be fixed. Doug said “let me take a look.” I trusted him and the necklace I’ve worn for more than 35 years could pass for brand new, and I can finally go back to wearing it every day! I’ll never use another jeweler for any repair. And my husband knows where he’d better shop from now on!

ki
Review №51

BUYERS BEWARE!!!! This is not a one stop shop jewelry store. I bought my wifes engagement ring from Dales and every time she gets it cleaned she finds something she must have. They have the most unique selection of jewelry available and the best prices I have found both online and locally.

Ma
Review №52

If I could give Dales less than one star I would. What a horrendous experience! First, we were quoted a price about 25% below the manufacturers retail price on a ring. When I went back with cash in hand to negotiate a more reasonable price, Megan quoted me the manufacturers full retail price. I attempted to be pleasant and let her know that I was well aware of the markup on jewelry, and she immediately got very nasty with me and demanded to know where I was from! Guess what? Megan, I hope you enjoy the lost commission on our ring! Security Jewelers in Duluth, MN sold us the EXACT ring, at half of the manufacturers retail, including engraving, shipping, tracking and the works. Jay at Security used to live in Ketchum so he loves Idaho. He did everything with me via phone and email with absolutely lovely customer service. I will never go into Dales again, no matter if they are giving things away!

Ka
Review №53

Got my wedding ring here and they have been fabulous. Free cleaning whenever I want and they check the prongs each time as well to make sure the stones stay forever. Great business.

Na
Review №54

Wanted a very unique ring at a reasonable price and they were able to make it for me exactly the way I wanted it! They work with you personally to find out what you want and make it for you. Would recommend to anyone!

Je
Review №55

My husband and I bought each other our wedding rings here 23 years ago and we loved the service we received then, but it was an experience that I had over the last week that has sealed my devotion to this store. I have a ring that has been in my family for generations. It is not the fanciest setting, just a simple solitaire, and it is not an incredibly valuable stone, just a shabby garnet, but it is full of history and memories for our family. When it was handed down to me, the prongs were loose, and one of them was snapped off completely. I took it in last week, and the sweet lady behind the counter treated it just like it was the crown jewels. Doug did an amazing job repairing this special heirloom for me, and now, I can wear it proudly, and one day, pass it down to my daughter! Thank you Dales!!!

Do
Review №56

I love seeing what Doug brings back after he travels to pick out jewels directly from the country of origin. Beautiful show room and custom jewelry.

Aa
Review №57

Dale’s was an amazing store to do business with! I bought a ring there and they went out of their way to get it to me and then size and fit the ring to my fiancé’s finger! They were kind, curteous and efficient! Everything you could want from your jeweler and more!

St
Review №58

My brother had a ring stuck on his finger and we came in to Dales and they were all so nice and helpful. Doug took the time to cut the ring off when we were turned away from other jewelry stores. Thank you Dales Jewerly!!! Definitely will be going here for all our jewelry needs!!

Em
Review №59

I bought my ring out of state and then found out my diamond was not secured and tight so I went to Dales and they were amazing!! Affordable and beyond kind! I highly recommend going to them! I will be back to continue business with them!

Th
Review №60

I was in a hard time in my life. I got married to my sweetheart and I had old rings I was going to trade in but then we found out we were going to have a baby. So instead of trading I needed cash to pay a midwife to start seeing my wife I went from jewler to jewler and Dales help me out and Im able to keep a float. But Im won over Dales is were Im buying my ring for my wife

Em
Review №61

Had a Xmas gift monogrammed. Excellent job on a simple little item. They were kind, efficient and very timely.

Re
Review №62

Dales Jewelers is amazing! Wonderful people great to work with! I would highly recommend them to any one who is looking into buying jewelry! Best in town!

Sy
Review №63

I work with the Snake River Animal Shelter. We have worked with Dales on several occasions. They have great customer service and a great selection. The staff is so friendly and willing to help. Thank you Dales!

br
Review №64

Dawn and Danielle helped me get squared away with a great engagement ring. Super easy and helpful!

Sa
Review №65

Best jewelry store in the world! Best service, kind, patient, devoted!

An
Review №66

From the moment my fiancé to be and I walked in to Dales Jewelers we felt welcomed and never pressured to buy. The service was great, we were greeted right as we walked in, and everyone was so friendly. Then came the ring shopping. Everywhere we went previously, the prices were way too high and they gave the discount spiel which I can always see right through. Doug treated us right the first time and never made me (the buyer) feel uncomfortable with my decision. We ended up purchasing the most beautiful ring designed by Doug himself (Stewart Douglas Designs) and we are so happy with the ring and the experience we had with Dales Jewelers. We will absolutely be returning to Dales and referring everyone we know to Dales.

G
Review №67

We walked in hoping to tighten the hinge on my daughters glasses. The piece was actually bent, and Doug took the time to fix it rather than just tighten the screw. I appreciate the awesome customer service!

St
Review №68

Looking for a wedding ring can be a little intimidating. I know that is how my fiancé and I felt after stopping at countless jeweler sand looking at different rings. We were overwhelmed by the price differences and it seemed like no one had what we wanted. We stopped in at Dales and were impressed with not only their customer service but their knowledge about rings. Thanks to them we have the perfect ring and we were extremely pleased with the price of it. If you are looking for any type of jewelry stop wasting time and get in to Dales jewelry. Youll be happy you did.

Jo
Review №69

This is my favorite jewelry store in Southeast Idaho! They have a beautiful selection of jewelry. Their staff is very knowledgeable and friendly.

Cy
Review №70

Dales Jewelers is amazing! I told them what I wanted and they made it happen at a great price and got my order to me so fast! I wouldnt go anywhere else!

Ch
Review №71

I purchased a small wedding ring for my wife here. While the ladies at the counter were super friendly, Im not so thrilled with the quality of the ring. One of the small diamonds fell out of it about a week after I put it on her finger. Id still buy another ring from here but not before asking them to make sure the diamond was securely fastened.

Je
Review №72

Great guy. We had a ring fixed downtown. It broke again. They basically said too bad. At Dales they fixed it right. Great job. Thanks.

Ca
Review №73

My fiance and I spent an entire day shopping for rings and feeling very pressured and overwhelmed. Our first stop the second day was Dales and will forever be our first stop moving forward. As soon as we walked in the door it was a different experience. Both of us being in construction type fields we needed a good quality ring and had many questions. Doug answered them all and explained in a very clear cut way. This was the only place in town we found a marques cut diamond which is what I really wanted. He had them sized and ready to go by the end of the day! We will be back for our future needs in jewelry.

Je
Review №74

Awesomeness customer service, beautiful designs and excellent repair work. They will not let you down!

Je
Review №75

My family has been going to Dales for years and we trust him! He fixed my ring that I could be proud of! I brought them my wedding ring that had been ruined by kay jewelers, I cried when they gave me my ring it looked so horrible. They took two months to get me my ring back and it came back crooked, with solder all over the ring, and they had put a silver setting on my rose gold band against my wishes. I took it into Dales and it took them two days to fix it! It came back absolutely beautiful! He cleaned up the solder from around the band and put a rose gold setting straight onto my ring and now it looks gorgeous! Thank you Dales!!

Ja
Review №76

Very good store. Very knowledgeable and helpfull. Will definitely shop here in the future.

To
Review №77

Dales Jewelry is super supportive of their community. The staff and owner were super friendly and the first time I called they were immediately willing to donate to a local school.

Ta
Review №78

Dales was wonderful! I got engaged the day before getting my ring resized, and was eager to get my perfect ring the perfect size. Went into Dales, talked to Doug and he got to work right away. Had my ring soldered and resized for me the NEXT day. The guy works fast, but the work was also fantastic! Thanks Doug!

Br
Review №79

Great people to work with. Will definitely continue to do business with them.

li
Review №80

After 5 years we took back my wifes ring because one of the stones had come loose. They fixed it without question and stood behind their ring. Its always a great experience going in!

Ri
Review №81

My fiancee got my engagement ring from dales. It is absolutely stunning. I couldnt have been happier with Dales!

De
Review №82

Professional friendly helpful excellent work timely.......would definitely recomend

De
Review №83

Had a makeover on my wedding ring after 24 years. They did a beautiful job. I couldnt have been happier.

jo
Review №84

We couldnt be happier!! Doug at Dale’s Jewelers went over and beyond our expectations in so many ways...The hunt for the perfect ring and setting that embraced my fiancés style and shine was incredibly important to me. I knew it wasnt going to be an easy task. Doug stepped up to the challenge and brought my vision to fruition perfectly. It all started when I sent Doug on a mission, or wild goose chase, looking all over the states and around the globe for the perfect stone to make this ring come to life. I will always remember the day like it was yesterday when I received that call at 12:05 AM; I was wondering who in their right mind could be calling me so late!Thinking that it might be an emergency, I answered it: low and behold it was Doug! He was in Hong Kong at a jewelry show and he had found the perfect diamond that made the statement that we were looking for. In his excitement over what he had found after months of looking for just the right stone, he forgot all about time zones. I couldnt have been more please to have gotten the call and pictures of the stone so I could give him the thumbs up to purchase it and bring it home! It wasnt till after I proposed that I could tell her the truth: it wasnt really a dream that night like she had thought the next morning when she asked if I was talking to someone about diamonds. We will forever be thankful for his determination and fine craftsmanship that he was able to create and bring to life the perfect ring..John Hezeltine and Jessica Drube

Rh
Review №85

Love love love this jewelry Shoppe! Its all gorgeous!

ma
Review №86

Quality repairs. Nice staff.

Be
Review №87

I have never been in BUT I have won a peal necklace. It was donated to What Women Want Expo. I am so happy and thankful!!

Ja
Review №88

This is my first review I have ever done for a company. If you want the short version this place was amazing. They helped me find exactly what I wanted, their price was completive with online which a lot of jewelers couldn’t do. Then they had the ring sized the day it came in and resized it for me because I gave them the wrong size. So even after the sale they have been taking care of us.For the longer version, my fiancé told me she did not care what the ring was, she just wanted me to pick it out and have it be a surprise. I went to a local jeweler and told him my price range and asked what he had. That wasn’t the greatest experience because I knew nothing about rings and diamonds and it felt like I was being taken advantage of. Later to find out I was going to get ripped off. I spent the next two weeks spending hours doing research on diamonds and their value, learning about the 4Cs, and a lot more. I also looked into how much the actual ring should cost. On top of that I looked into Diamond alternatives, (I spent a lot of time learning in this area) the only ones worth talking about are lab grown diamonds which is the same thing just one is made in the earth and one is made in a lab, then last moissanite (the next best thing if you can’t afford a diamond, its awesome stuff!). I ended up going with the lab grown diamond. So, when I went to look around at different jewelers most won’t even give you the option of a lab grown, moissanite, or any other alternative. Dales on the other hand told me about them without even asking, knowing that I was a college student and might not have a huge budget to work with. Carolyn was the one who helped me find my diamond and she was a huge help. She ordering in different diamonds so I could see the difference, and finding ones for the price and size I wanted, she went all out to help me with everything. When the ring came in they sized it that day for me (my friend got a ring at a different place and it took 2 weeks). When I gave her the ring it turns out I told them the wrong size and had to get it resized for the 2nd time. Once again, the jeweler was there and resized it for me that day for free! Which I think it was really nice because I told them the wrong size at first. I did a lot of shopping around at jewelers and online, with everything I was looking at they got my business.

Wo
Review №89

Fixed my watch super quick battery change

Me
Review №90

Amazing service and beautiful custom jewelry!

Di
Review №91

Great jeweler! Does awesome work!

Ky
Review №92

Super friendly, and wonderful looking jewellery!

Tr
Review №93

Been there once what can I say except it was descent

Jo
Review №94

Fantastic people!

Information
100 Photos
94 Comments
4.9 Rating
  • Address:1950 Channing Way, Idaho Falls, ID 83404, United States
  • Site:http://dalesjewelers.com/
  • Phone:+1 208-525-3361
Categories
  • Jewelry repair service
  • Appraiser
  • Gemologist
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry designer
  • Jewelry engraver
  • Jewellery manufacturer
  • Jeweler
  • Jewelry store
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:Closed
  • Sunday:10am–6pm
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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