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Mac Repair
2727 Fondren Rd #4e, Houston, TX 77063, United States
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Mac Repair

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ru
Review №1

Very honest. Repaired my iMac. Saved money by not going to the apple store. I recommend this shop.

El
Review №2

Guy is great he fixed my Asus laptop that couldnt turn on and everywhere I took it they couldnt fix it but this guy did it. I really recommend this place to anyone that has computer problems.

Ru
Review №3

Brought in a cracked screen for my 27 iMac. I was on pins and needles about offloading a $5k machine to someone for repair but the Owner helped me price shop for a good replacement display and secured all of installation materials himself. Installation was fast and well done, at a VERY reasonable price. I highly recommend this shop for anyone looking for an affordable and worry free experience.

Iz
Review №4

Great customer service. Super fast and friendly service. Price was also very resealable.

Ra
Review №5

Horrible experience. Horrible customer service. I will post a video link to expose them soon . Short staffing as the excuse to not make a phone call to receive a part for my laptop and its been 3 days. He lied about telling us about a 48 hr policy which has obviously been overdrawn. Take your business elsewhere . Link will be up soon to see what we went through. Camera stays on.Their wonderful customer Cki

Jo
Review №6

Sam is an excellent computer technician and a great GUY, I highly recommend him.

Mi
Review №7

Excellent service. Very straightforward and professional. Quick repair time on my iMac.

Tr
Review №8

I called one morning when I got the black screen of death on my Macbook. I let him know what was going on, he priced it out over the phone, diagnosed it with slight water damage, repaired it in front of me and within 20 minutes my laptop was working like nothing had ever happened to it. Incredibly fast turnaround, very nice and far more reasonable than Apple. I will definitely be back if/when I have issues in the future.

Ol
Review №9

It took more than 2 weeks to determine that laptop cannot be fixed. No one ever answered a phone, voicemail is always full. When I got home I noticed laptop is missing some screws and/or some screws been replaced with different ones which didnt fit the socket properly. At least they didnt charge me for this diagnostic.

El
Review №10

Sams Repair is AWESOME! My computer was snared by ransomware and the screen was locked. Of course, my first thought was to contact the Geek Squad, which I did. They told me that the earliest they could come would be in ten days. Then, my neighbor, who had used Sams, told me about them, and I was so happy. Karim took such good care of me--came over and took my CPU and said it would be fixed the very next day. Well, it turned out that my hard drive was corrupted and he had to order one. He knew how much I depended on my computer, so he was nice enough to put in a smaller hard drive, delivered it to my place the next day so I could have a computer for the weekend. Then, he got the larger hard drive the next day, took the CPU home and delivered the finished product the next morning. I really appreciate such excellent and fast service, so I would definitely recommend anyone who needs computer repair, etc. to save themselves time and money and go see Karim at Sams Repair. I guarantee you that you will be taken care of professionally, expertly and with extreme kindness.

Co
Review №11

Ive been very pleased with the performance and attitude of the people at Sams Repair. Karim has probably added two or three years to the life of my aging desktop pc, even delivering it to my house occasionally. He has also freely answered questions about other devices. They will discuss the problem thoroughly with you beforehand, making sure that you (the customer) and they agree on what needs to be done to restore your computers capability. Their prices are much more reasonable than those of computer retailers around town. I hate having computer problems, because i know nothing about fixing them, so its a comfort knowing theres a competent computer repair shop within fifteen minutes of my house! But dont just take my word for it, go try them yourself!

Dw
Review №12

I have to say this I was a bit skeptical at first but this business turned out to be one of the most dependable repair shop I have been to in a long time. They were very attentive, explained in detail what the problem was and awarded me the most affordable solution. Even when there was a delay on parts I was given a courtesy call to update me throughout the process. I strongly recommend this repair shop. Friendly and affordable.

Jo
Review №13

The service I received as amazing. The work that was done was delivered as promised, the price was reasonable, and the communication was great. Karim was great!

ch
Review №14

I was skeptical at first but talking with him make me more confident. He fixed my laptop after he got a screen that cost me my head(Mac book pro 13) but Im still alive... 😁. I strongly recommend him for all that you need

ri
Review №15

The most honest and trustworthy people. Once you go in and talk to them it feels like a very family environment, they are truly looking out for your best interest. It’s hard to say that about businesses but they truly stand behind their word and their work. I got my MacBook Pro screen replaced and they went the extra mile to clean on the inside while it was open, replace the screws missing on the outside, and even added the missing rubber at the bottom as complimentary. He gave me other great advice about my lap top and never try to pressure me into anything. They are truly professional at what they do and they do all the work in house. He even showed me how I can take care of something the stuff on my own. It’s hard to find good people in this repair industry but hopefully this review can help people feel at ease with these individuals Karim and Zaid.

Om
Review №16

Such honest fast work is very hard to find, but look no further. These guys took care of my laptop and fixed it. I will never go to anyone else.

Id
Review №17

I was greeted and helped right away. My salesperson asked questions to find the right solution and didnt try to oversell me. The selection of software and accessories is the best Ive seen. I like the fact that they are independent and offer many third party accessories to go with my Mac. And a nice bonus was the free parking. Give iComputer a try!

se
Review №18

I highly recommend using these guys. Brought my computer in for maintenance to clear viruses... they replaced hard drive and updated my memory for a VERY minimal costs! Great customer service! Thanks guys.

no
Review №19

I recommend to you to stay away from this place. I came because of the good ratings; however, after futher observation it appears they are all from his friends and family.This place is absolutely horrible. I went in to simply have my charging port fixed. I was informed later that the charging port was not broken, but rather a transistor had shorted inside - they replaced the transistor without consulting me first.Beforehand, only my charging port was loose; however, now my computer cant even hold a charge. When confronted, the people at this shop told me it must be a coincidence and that my battery must have broken at the same time. They are now trying to sell me another battery.Additionally, the computer now has a plethora of performance issues that were not present before they replaced the transistor.

An
Review №20

Great service and so timely! Highly recommend to anyone needing Mac repair did it same day at a great price!

Qu
Review №21

Great service with great people . They(Karim)always does a wonderful job great and fair pricing. Will not go anywhere but here! Will recommend anyone to go here for any computer, laptop, and tablets repair.

Je
Review №22

I took my laptop in to their office last Friday because the keyboard did not work. I tried everything! The owner of the store looked at it and had it repaired in 5 minutes! Great job and great company!

Vi
Review №23

Its a good service there. My laptop got fixed for its hinge with in promised time duration. It looks good. Its been good experience with Mr. Omar. Thank you !!!

Ao
Review №24

Resolve my problem. Service was good. Got done per promise. Very convenient as the place was close to our house. Surely will go back again when I have problem.

Pe
Review №25

My computer was fixed in one afternoon. Great price, much better than Best Buy or Office Max. They did not try to upsell me a bunch of stuff I didnt want or need. Prompt, Great Price, Friendly, will be going back for sure.

je
Review №26

Sams repair is the best in town! He will go above and beyond to make sure your computer is working properly! I highly recommend this place.

Ma
Review №27

Called @10am when they opened. Explained my imac problem and gentleman quoted me a price and invited me to the shop. Upon arrival, It literally took the technician 5 minutes to fix my computer. PRICE WAS AS QUOTED. Very fair, quick, and great service.

Ha
Review №28

Service is excellent. Best Value for money. I deinately recommend this service center.

Pr
Review №29

Awesome service!! both guys are knowledgeable and I recommend this shop if you need a quick fix

Mu
Review №30

I have a very good experience with i computer. I had a tough time installing the Windows 10 and I screwed up my machine. Omar did a very good job in fixing my system it now runs like a super computer. Thanks Omar.

De
Review №31

Service is good, quick with reliable prices. Can recommend friends and can visit here for any future requirements.

Cl
Review №32

I met Kareem a few months ago when he donated a charging cable that I needed while working on Hurricane Harvey disaster relief. He was very friendly and helpful. Recently I came back in town and a few days ago I took in my MacBook Pro because the trackpad did not work. This can be an expensive repair. (I purchased it used for a low price because the pad didnt work. Thought I might be able to fix it, but no, it was not a simple matter of reinserting a cable or something.)The previous owner told me it had been dropped and after that the trackpad stopped working. However the tech opened it and told me it also had had water or a drink that got inside onto the motherboard, but he would try to handle it. I left it with them.A couple of hours later, Kareem called me and said it was ready! Trackpad works great. Cost was very low. Customer Service was excellent. This is a small shop but the guys are very knowledgeable, and very helpful. I can confidently recommend this place.

Ch
Review №33

Very helpful staff. Fixed my desktop in less than an hour. Definitely recommend 👍

he
Review №34

Great and quick service!!! and a discount for reviewing!! doesnt get any better!! and i got it back the same day in less than 30 minutes!!

ev
Review №35

Very good customer service, repairs are ready very quick .I recommend this place to everyone

Qu
Review №36

Kadeem was helpful in correctly diagnosing the issue my computer was having. With his recommendations, my computer is soon to be back up and running.

ib
Review №37

I just went there today to fix my laptop and my iphone and they did such a great job for the best price, the manger over there omar he is very respectful and caring and he understod the problem when he saw it.I would recommend every one to try this place

Da
Review №38

Hands down best repair shop in Houston! Extremely honest and fair. Wouldnt go any where else

Re
Review №39

The best and most dependable computer store in town.

Ak
Review №40

This plae is very good for ypur laptop problem good price i encourage you to bring your computer they will fix it for you and good

li
Review №41

Dont be fooled, this company is a joke. They do not honor what they say and will charge you for things you havent approved and expect you to pay for it. I am a web designer and was looking for reasonable place to go and have a virus removed from one of my computers, and wanted them to look at another pc of mine and give me an estimate. What I got instead was a pc that ran slower than it ever did before and was charged for an estimate even though they say they give free estimates (go figure!). On top of that, I was told that my pc was no good and couldnt be fixed, but for some reason they purchased parts for it before asking! and wanted me to pay for it? Not to mention it took them a week for an estimate and never contacted me, I had to go to the store myself because they wouldnt have ever contacted me. They continued to lie to me stating they called when they hadnt, they tried to bully me into paying for unauthorized purchases. When I asked why would I pay for parts to a pc that cant be fixed, they go irate and kicked my out of there little store and told me not to come back (like I would!). This company IS NOT reliable and will try and force you to spend money on things you didnt ask for or could possibly use. I ended up going to someone else just to fix there mistakes, Oh! and my pc could be fixed. I would tell anyone looking for a cheap place to fix your pc or iPhone this is NOT the place to got to I will never do business with this company again. They are rude, non-professional and bullies.

Br
Review №42

Great service ! Very affordable

YQ
Review №43

They did great job for me:)!!

Yo
Review №44

Best service ever! 👌🏽

Ni
Review №45

Best shop to fix your Mac in town!

Nz
Review №46

Great friendly service!

rj
Review №47

Owner fixed issue

La
Review №48

Fixed my computer that the hard drive and battery had fried in

Wa
Review №49

Good

Ar
Review №50

Quick repair..

Ja
Review №51

Good service

Bu
Review №52

Very fast great and easy on pocketbook!!!!!!!!!

Nk
Review №53

Havent got my laptop fixed yet but right now he seems extremely knowledgeable and willing to help. Also his prices seem reasonable, however the name is no longer Mac repair its Sams repair. Of course I will update this if I have a bad experience after getting my laptop back. If there is no future update then it was a good experience all around.

Ya
Review №54

They treat you very kindly and provide a good service, they treated me instantly and my computer finally fixed, if I had to need another service for computers or cell phones I would not hesitate to return

Information
70 Photos
54 Comments
4.7 Rating
  • Address:2727 Fondren Rd #4e, Houston, TX 77063, United States
  • Site:http://samsrepairs.com/
  • Phone:+1 713-781-6999
Categories
  • Computer repair service
  • Computer store
  • Computer service
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:12–6pm
  • Saturday:Closed
  • Sunday:12–6pm
Service options
  • Online appointments:No
  • On-site services:No
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Payments
  • Cheques:Yes
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