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Porsche of West Houston
11890 Katy Fwy, Houston, TX 77079, United States
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Porsche of West Houston

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ja
Review №1

Our sales rep Khalil was professional and amazing! We were under a tight schedule with a trip coming up. He went above and beyond to get us the car we wanted and our transaction done quickly. Made everything convenient for us. Extremely happy with our new car!

Sa
Review №2

My overall experience at Porsche West Houston was a positive one. I don’t live in Houston, so i could not meet with my sales associate Ryan in person, yet I felt supported and never pressured throughout the car buying process and all my questions were answered in a timely manner. Additionally, Ryan worked to get a special model allocation when most other dealers would not or could not. I would recommend this dealer and Ryan if you’re in the market for a Porsche!

St
Review №3

The moment you pick up the phone, go online, or walk in everyone is a joy to deal with. The Staff was amazing, Will took awesome care of me start to finish. I sent him an inquiry online. He responded quickly and within a day I had picked the car I wanted and was driving down the road in my new Porsche Cayenne S Coupe!I have purchased nearly 100 cars in my lifestime and this was by far the best experience I have had yet.See you in a year or so Will to buy my next one!

Cl
Review №4

T was the most enjoyable car buying experience I have ever had. Michael Pal, my sales representative, is a true professional. When I arrive he greeted me right away, did a great job explaining the car and then continued with a great test drive. Michaels team, reception, the business office etc. all worked together to complete the purchase. I couldnt imagine shopping for a Porsche anywhere else or working with anyone but Michael.

da
Review №5

This is my dream car! When making a purchase this big, I look for a company that stands behind their product, and is upfront and transparent. What is even more important to me is the sales consultant/advisor, who knows what he is selling. Michael Pal exemplifies this. He is the most knowledgeable and honest sales rep I could have hoped to work with, in hgoing through this process. Thank you Porsche West HOUSTON, and thank you Michael!

Hu
Review №6

Went in to look at a car and had Khalil come greet me. He went above and beyond and made the whole process smooth as can be. Highly recommend! Khalil was very professional and highly attentive throughout the process. It was not only about selling a car and it was about him taking care of us like family as well.

Mo
Review №7

We had a great experience purchasing our brand new Porsche Taycan from Porsche of West Houston. the purchase we made was long distance purchase as we are from out of town and I have to say that our salesman, Will, kept great communication and kept us informed at every step.Will went above and beyond orchestrating our not simple transaction, He had worked through the glitches and helped us get the car delivered safely to our home town .I appreciate everything Will and the whole team has done for us.

Ju
Review №8

Khalil made the buying process smooth and painless. He thoroughly walked us through every detail. 100% recommend using Khalil for any of your needs! Great professional customer service!

To
Review №9

Great customer service! Michael Pal went out of his way to pick me up from the airport to the dealership. All in all, closing on the car was fast and painless unlike other dealerships where I would spent 3-4 hrs.

Al
Review №10

Unparalleled service. I had been looking for a car for many months but Khalil knew what I wanted immediately. He went above and beyond and got it for me in a day. He’s an absolute pleasure to work with, no pushing, super responsive - a pure professional.Leah did all the paperwork and I can’t imagine a lovelier person to get the hard part out of the way with :) I expected to be there signing forever but it was super quick and easy.I had many questions for both of them and they not only answered but gave me great advice. I loved the whole experience.Sad I won’t be chatting to you all as often but thank you for making it happen!

Jo
Review №11

Khalil is an incredible sales professional, he possesses a plethora of industry knowledge and his passion and product knowledge for Porsche are second to none. Khalil is definitely my car guy moving forward. I highly recommend Khalil.

Jo
Review №12

Recently purchased a pre-owned Cayman, and the experience at Porsche of West Houston was very good. Ryan, the client advisor was very friendly, stayed with me through the entire close process, and demonstrated all the features of the car. He was also patient as I remembered how to drive a manual for the first time in a decade. Everyone had the dealership has been very friendly and helpful. The car was cleaned and prepared for resale very nicely.

Ev
Review №13

Len made this a very enjoyable experience. He communicated with me all along and I will always remember our test drive!! I hope to make him proud when I go fast enough to get my first ticket and not just a warning! I am very pleased with West Houston Porsche.

Mo
Review №14

Very happy with Brandon the salesman. I bought a car from him 6 years ago and now again. He is awesome. He gets six stars.Accounting dept was not so professional. She seem to be agitated when I did not buy the extra warranties. Did not explain what was covered appropriately either.

Pa
Review №15

As I walked in I was quickly greeted and helped. Every employee makes you feel welcomed. Dealership is clean. Great location off the freeway. Will def recommend them. A+ service

Gi
Review №16

Just purchased my Porsche gt3 a few days ago and was very please with the outstanding customer service and car. The sales guy(Tony) was wonderful and answered all my questions even though I did not purchase the vehicle the first time I went to the dealership. The second time I came around he took the time to make sure I did not have any additional questions. If your looking for a Porsche in the houston metro area come see Tony.

Ri
Review №17

Great service, very helpful service staff. David Riddle has been my service advisor for years and goes the extra mile to make sure my car is always up to date with any factory releases etc. David, working with Robert (my mechanic for years) always makes suggestions on parts that need attention. Being a preventative maintenance customer, David understands the importantance of communicating to me so that I clearly understand the work and the final result. David is professional, courteous, knowledgeable, and extremely respectful. My loyalty to this dealership is solid. I never have to be concerned about having service that may not have been warranted.

Wa
Review №18

I purchased an M2 Competition from Porsche West Houston and it was one of the best experiences. I worked with Len and he was extremely responsive without being pushy. I flew in from South Carolina to Houston, and he even sent an Uber Black to the airport to pick me up. Car was exactly as described. Signing the papers took very little time as Len and I chatted about cars (hes a true enthusiast through a d through). The actual dealership itself was spotless with so many gorgeous GT3s and Taycans, and while my car was not anywhere near the price of those, they made me feel every bit as important as those customers.Cannot recommend this dealership enough and will gladly buy cars from them again in the future, even if Im out of state.

Da
Review №19

I had a really great experience with Michael Pal and Marisol Quiroz. I was buying a slightly used Mazda Mx-5 and at a Porsche dealership I thought I would have been treated like small potatoes, but I wasnt even those my purchase price was significantly less than what Im sure theyre accustomed to. They were super up front throughout the whole process and worked with my credit union, and my insurance to get everything taken care of as quickly as possible. Ive always avoided buying cars from dealerships in the past but this experience has really changed my idea of what good dealership service is like.

Ho
Review №20

A wonderful experience from start to finish on the purchase of my first Porsche at West Houston. Tony Homsi, my sales representative was professional, knowledgeable, and practiced a no pressure approach when telling me about the vehicle. The financing manager, Ana, was also very kind and straight to the point when informing me about additional protection and financing options for my purchase. The gentleman who walked me through the vehicle features was also top notch.If you’re in the market to treat yourself to a Porsche, I highly recommend the team at Porsche of West Houston!

Ja
Review №21

Great service and awesome service personnel.. I trust this dealership for all the great work they are doing. Very honest and trustful. If your car needs a repair then relax, this service team knows what they are doing. All my services experiences with my Cayenne have been superb with an A+++. Thank you Porsche of West Houston service Team.

Ca
Review №22

I just loved it here not only they have the hottest cars but they are awesome. Khalil from the sales department helped me find exactly what I was looking for. Also Thank You David (service dept) for taking good care of me and checking on me during and after my first service visit. Great experience, excellent treatment and service. Highly recommended.

De
Review №23

Go speak with Khalil. He was SUPER helpful and hands down the best dealer I purchased a car from! Customer service was AMAZING!

Je
Review №24

Amazing cleaning staff LUZ! She cleaned my car last night and put the 5 dollar bill she found during cleaning back into the cup holder. Appreciate your honesty and dignity. The company should treat you well since you treat customer right!!!

An
Review №25

Before walking into this dealership I was more than motivated to buy a Porsche. The salesman Ryan put me off buying here. Arrogant, unfriendly and totally unprofessional. Maybe I should have been interested in the most expensive car in the dealership,? Seemed totally bored and as if he was doing me a favor. What an awful experience!

Al
Review №26

Porsche overall did good job, but I’m still bit worried.Took car in for engine fan not working message. David helped get fan and replay replaced.Upon picking up the car, it wouldn’t start.Not sure how or why led up to this, but Cody took it back to tech to inspect next day.Tech found shift cable came lose and put back in bracket.This is the uneasy feeling I’m having.I got the car back, but we don’t know why or how.Waiting on Cody to see if he can find out from tech that if bracket is worn or cable is or….which caused that to come off?!Put it back and hope it’s not popping out is scary, unless someone accidentally popped it out.I don’t want to be few hours away and car won’t start or drive. If it happened at Porsche dealership upon delivery from the mechanic, it could happen anywhere.

Ka
Review №27

Worst car dealership ever! Purchased a vehicle with Christopher Sowell & 3 days later the check engine light was on. I had a diagnostic done and was told it was the gas cap. I took it back to the dealership and they said it was just loose. 2 days later check engine light back on. Called countless times to have it repaired. Was told I’d receive a call back from both Christopher & Financial Rep ( Leigh). No call returned. Day 12, took my daughter to school before work and the truck would not turn back on at all. Called asking for assistance. Was told would I would be called back because everyone was with a client. No call returned. Had to have the truck towed to nearby auto shop. Auto shop Owner called Porshe and was told they were unaware of the warranty but would call back. No call returned. Today is day 14 having the vehicle and I had to pay have a starter replaced on the truck. Still no call back from the dealership and I called 2 times todayUpdate 08/16/21 : Leigh and Brianna (GM) have both reach out to right this wrong and reimbursed me for the repairs I paid for getting my vehicle back working

Er
Review №28

My recent experience with Porsche West was 5-Star. Ryan Wax was my professional sales person. He assessed my needs and desires and exceeded my expectations. The entire staff was very friendly and too provided excellent customer service. Ryan took my needs, searched inventory and collaborated with financing and myself, which allowed me to walk away with my Panamera S. I highly recommend Ryan, because he’s knowledgeable, patient and very professional.

Pe
Review №29

My sales person, Will Spires, was professional, friendly, and one of the most knowledgeable sales professionals I have had the pleasure of working with (twice). He guided me though the order process to get just what was wanted, kept me up to date on build and delivery progress, and made the closing experience quick and painless. Will, the dealership, and Porsche are a great combination.

Ta
Review №30

Len is one of the most unprofessional people I have met. Very pushy and rude. Over promises and does not deliver

Ju
Review №31

Amazing experience! Michael Pal went above and beyond finding me an amazing car after another dealership sold one underneath me 10 minutes before I went to sign the paperwork! He even went to went to pick up my car from another one of their locations so when I got to the dealership it was ready for me to drive!Michael was professional, friendly, and knowledgeable. He even helped me after the paperwork was signed to make sure I knew how to use all the options!I also worked with Leah in finance. I came in with a pre-approval from my bank with a good rate but she was able to get me an even better rate!Overall great experience!! Just in time for convertible weather!!

Ha
Review №32

Len was great in assisting us with our 2021 Macan. He was very personable and also professional at the same time. The process was simple and he was great to work with. We will continue to use Porsche west Houston for these reasons!

Da
Review №33

I had an amazing experience at Porsche of West Houston! Khalil Zaj was on top of every aspect of my trade in and used BMW purchase. The entire staff from entry to exit was second to none. Stellar customer service and the most efficient car buying experience I have ever had. If you are in the market for a used vehicle or new Porsche, you can’t go wrong at Porsche of West Houston. Gorgeous facility with unparalleled service to match.

Je
Review №34

Our recent purchase experience with Porsche West was wonderful. Chris Sowell was our salesperson and did an excellent job in helping us look at options, chase inventory and get us the perfect car for our needs. The actual purchase process was very quick and pleasant with no over-the-top last minute pushes for extras or warranties.Highly recommend Chris and the team for your purchase.

Mi
Review №35

My wife and I had a great experience at Porsche West Houston. They made buying a car easy and stress free.

Ma
Review №36

Found the issue that Porsche North Houston could not find. Thanks you guys are the best. Will be servicing my wife’s and my vehicle with you guys from now on. Thanks again great job great service!!!!

Do
Review №37

Our sales person, Khalil Abdul-Jawad is fantastic to deal with, he provided a great experience and exceptional service. Highly recommended. I am a new Porsche owner and he made this purchase easy. I am very happy!! Go see him today!!

Cr
Review №38

Very pleased with the attention and service provided by Cody Zobac, and the quick turn-around. Also, very impressed with the wash and wax. Best ever.

Te
Review №39

My experience at Porsche of West Houston was made great by the people and of course the incredible cars. I was able to check out the inventory & schedule a visit online on a Saturday morning. Khalil Zaj was very knowledgeable, friendly & professional during the entire time answering any & all questions we had. After a test drive we were sold. We then worked with Len Amato on all the final details and had the same great experience. I never felt the pressure you can sometimes feel in a car dealership. It was a shopping pleasure and we found the car we wanted & bought in less than 2 hours. I would recommend Porsche of West Houston to anyone and make sure you ask for Khalil or Len.

Ot
Review №40

Purchased a new Taycan! I love it. Scott the Porsche Pro was amazing. I Highly recommended the Porsche West Houston team.

Th
Review №41

Absolutely would return Khalil was a total delight to work with. His knowledge of the vehicles and professionalism was 5 star service. I felt like I was family as we went through the process which is never fun but he made it easy. If your looking for a vehicle stop by and ask for Khalil Zaj you will thank me later.

Do
Review №42

Great experience all around. Will Spires was terrific - very knowledgable, courteous, honest and helpful. No hard sell, just a good sharing of information. Would strongly recommend.

Ow
Review №43

Had a fantastic car buying experience. Brandon Morris was excellent at helping me learn about features, options, models and had an answer to everything.It never felt like a car buying experience. It helps that Porsche sell themselves. Brandon was more of a guide than a salesperson. Turns out, everyone I know that owns a Porsche bought from Brandon at Porsche West Houston.They had all the models and trim levels I wanted to look at. I also got what felt like a very fair price on the car plus my trade in was very easy and well valued.Brandon also threw in a bit of extra Porsche swag to welcome me to the community.Best car buying experience Ive ever had.

Ty
Review №44

Excellent experience working with Khalil and Scott. Very knowledgeable, nice, and helpful guiding you to the car of your dreams! Great working with them and everybody else at Porsche West Houston

Al
Review №45

I bought my new 2020 GT4 from Khalil Zaj in Porsche West Houston. Khalil is very professional and efficient. He is knowledgeable, informative about the Porsche brand without being pushy and I liked it how he was dealing with me with great integrity. I Love Porsche and plan to buy a new Turbo S and a GT3 from Khalil within next year. Porsche West is the most professional dealership I have ever dealt with. You are treated like a VIP from start to finish. I paid cash for the car but people in finance were great and very professional. Always ask for Khalil whether you are looking for a preowned or a new car. He will take care of you.

Ja
Review №46

Great dealership, great people, and great service. My Service Advisor is David Riddle and he is fantastic. I would highly recommend this business and David.

Sc
Review №47

Scheduled my Panamera for a 4 year service a week in advance. Asked that someone call in to explain the scope of the work and estimated cost - since the person I spoke with did not have a clue. No one ever bothered to call. Told them when I made the appointment that I needed new brakes since the last time they serviced the car they told me the brakes were almost done. No brake parts ordered in advance, no brake parts available. In fairness they then gave me a loaner car and kept the Panamera for a few days. But in the end they fixed the rear brakes and I get to go back again for them to fix the front brakes. Yippee! I regularly get much better service with my Mercedes and Toyota than at this dealer which is a shame.

Pa
Review №48

I took my Porsche Cayenne for servicing and David Riddle did a remarkable job with my scheduled maintenance. Davids support was remarkable.Regards,Paul Sam

Jo
Review №49

After visiting the dealership on the south side of Houston for maintenance of my previous vehicle I was shocked at the difference of this location. Khalil was extremely friendly and helpful. The customer service was miles better then the other location.

Ch
Review №50

Len Amato is the ultimate professional. Great service, friendly, accommodating, accountable, and understands your time is very valuable. I was somewhat skeptical of sonic dealerships but Porsche West went above and beyond and it felt like a family owned dealership that wants to sell cars. Every new car gets free hand washes, rim and interior protection for two years. Porsche brand is the super car daily driver!!

ju
Review №51

I contacted them to see if they were able to install sport mode feature on my 2009 911. I had purchased the feature an online Porsche parts company. They gave me a good price so I scheduled the appointment.I was impressed with the service. Everyone was very friendly and the Service Manager, Cody was excellent. The only reason I didn’t give 5 stars was because it took longer that originally estimated to complete the installation. Cody did keep me updated on the progress.Much better service than I expected.

Br
Review №52

Brittany (customer service manager) and David (service department) gave excellent customer service at this dealership and even followed up with me a day later to make sure I was pleased with the experience. I highly recommend this dealership and dealing with Brittany and David.

Ca
Review №53

Service was great. I was attended to promptly and my car was ready earlier than expected.

Ta
Review №54

We worked with Michael Pal and he got us a fantastic Cayenne. He was very knowledgeable and helpful with all the details of what we were looking for in an SUV. The professionalism of all the staff was great. Very easy deal to close. Extremely happy with our purchase.Five months later, I had my first service with David Riddle and he did an excellent job explaining my service process and costs. My Cayenne is even more fabulous! David is a gem and a great part of the Porsche West Houston team.

Pa
Review №55

I have been getting my 2014 Porsche Cayenne serviced at the Porsche West Houston Service Center for several years now. I have to say it is always a good experience. This year I worked with Jason Perales. He was very professional, explained everything clearly and gave me regular updates on where things are. When the servicing revealed some additional work needed for the car I was informed and given an estimate on pricing before they did any work. Customer service is always great here and the car has been running very smoothly so far.

Em
Review №56

Khalil was very helpful and made the car buying process seamless and easy!

Ma
Review №57

Great experience! Khalil was great assisting us. He is very professional and the process was very simple and smooth. It was great to work with him!

Be
Review №58

As always, David crushed it in service. What should have taken twice as long they got me out in half the time. New building is gorgeous btw. Good job Porsche Pit Crew!

Ho
Review №59

Very well organized and professional.Excellent communication.Car got taken care of in a timely manner.Very courteous staff.

Mo
Review №60

Listed a used car for a certain price then increased it a few days later. I would be vary of them, they can increase the price on you anytime. Unethical and will be reported to the BBB.

Ch
Review №61

I purchased my first Porsche 2020 Macan S from Porsche West Houston in 2020. My experience with the dealership has been excellent. I have been impressed with the service team that is led by David Riddle. They continue to provide first-class service that leaves a positive impression. I highly recommend Porche West Houston.

Il
Review №62

Mr. Khalil Zai is more friendly and professional than anyone Ive ever met in Houston.It is the best luck to have met you.Thank you.

Pe
Review №63

Quick and efficient service, very pleased with the result

Mi
Review №64

The place is fine and the car saleman was ok. The SUV I purchased was a bit disappointing. Got the car fax but when i seen the car after purchase, the car was hit but not reported on car fax. My car smelled like mildew as if the window seats was left down on a rainy day. I took it back soon as I drove it off the lot. They cleaned it again but once the air condition went off you can still smell the mildew. I am missing a head rest in the back seat of the suv and my driver side mirror was painted over with what looks like white out.

Jo
Review №65

Poor transparency: I sold my car to them on 29May2021 (provide all relevant details remotely with credit union details for payoff). They did submit payment quickly to the credit union which was the only good thing.My issue with them is their lack of information on how long it can truly take to process my equity payment. I was initially working with a sales person at their sister location (momentum Porsche) who said after completing paper work it would take two weeks form that date to get my check. I sold the West location they mentioned 2 weeks and worst case 3-4 weeks to get my check. Week 5 and not check yet. They salmons that did my paper work said a few times they were waiting for the credit union to issue the title. Credit union said today that they released the e-title since 21Jun2021.I searched title process in Texas today. Turns out that once the e-title is released the DMV is the one that send the paper title to the dealership not the credit union like the dealership noted today via e-mail. They knew of the release as I got a message from the salesman confirming the e-title was released on 21Jun2021.I will say that I should have done my research as they did say they would issue the check once title was received. My complain here is that they likely knew it was going to take more than two weeks. There was another major dealership that told me as long as I signed relevant documents it only took a few days to process the equity check (granted not all places do that and I knew this). I ended up working with the West location since I am debating on whether I want a 911 or a C8, and though I might start building some relationship with them if I choose to go the 911 route (definitely going back to Porsche North if I get an 911). I definitely get they have a policy not mad about that, but I am sure mad that they likely knew that it would take over a month to get the title. Had they been honest I would have walked away sold my car elsewhere, maybe even sold on my own had I know it was going to take this long to get my money. Purpose of selling to them was to sell quicker than if I sold on my own (so I thought). They have signed paper work so they know the title is going directly to them. They already sold the car made their cut without even paying for the car YET, so makes me think how concerned they truly are. Maybe they bet on selling the car first and putting no money upfront as they know they can push back with the title to issue payment (not like they waited to sell until they had the title).My advise is do your research (that was my fault), and do not believe you will get your equity check within two weeks if you sell them your car. If they had been more upfront about true/realistic timelines on how long it takes to get a title I would have thanked them for their time/help and been on my way to find an alternate buyer. There are other places that process payment quicker as you singed paper work and they know the title will end up going to them. My mistake again was believing them that it would take only two weeks and wanting to maybe build some relationship for my next car purchase. Unless you are ok with waiting over a month (I am at 5 weeks and still no check) to get your equity money or at least work with a place that is honest enough to be up front and gives realistic timelines on how long it can really take: from time they pay finance institution, time for finance institution to wait to clear payment, time for finance institution to process releases of lien (this one not their fault but it will likely be a good 2 weeks, and theyve done this type of transactions enough times to know), time for DMV to print the title and send title to dealer. As you can see that is not going to take two weeks and they likely under estimate their worst case as well when they explain when you will get your check. I saw another review with a title issue so they definitely know two weeks is more than a long shot.

Mo
Review №66

After browsing for nearly two years, my desired vehicle popped up on an AutoTrader search at Porsche West Houston. I went in for a test drive with Khalil and he was so helpful, genuinely friendly with a great sense of humor. He was patient with all our questions about the vehicle as well as financing options. Even though the car was a Lexus and not a Porsche, he was still knowledgeable in vehicle and its features to run through them with us. There was absolutely no pressure at all, which to me is unheard of at a dealership, even when I told him I needed to sleep on it before deciding, he did not try to sway me into deciding at that moment. He was very responsive when I emailed later in the evening with questions and the following day had everything ready to complete the purchase in a quick manner. Khalil communicated via text and email quickly and was just really enjoyable to work with. I would highly recommend asking for Khalil specifically, because he will take care of you. I felt very comfortable with him and would not hesitate in working with him again or sending friends and family to him.

Sy
Review №67

Had a wonderful experience trading in my GT3RS for the newer turbo S. Len Amato and Jason were extremely helpful. Strong recommend Porsche west.

Ni
Review №68

So... First off I LOVE my new 2021 Porsche Macan!! Second, I really appreciate the amount of help Christopher Sowell had given me over the past couple months. The level of his professionalism was remarkable and he made a great effort to get me the best deals. If you are looking at a Porsche vehicle (which you should) definitely request for Christophers assistance. Thank you Porsche for making the car of my dreams and thank you Christopher for making this an amazing and unforgettable experience for me.

G
Review №69

We recently purchased a Porsche Macan. Ryan Wax is very passionate and knowledgable. I had a million questions and had a specific vehicle in mind. Ryan worked very hard to get me exactly what I was looking for. My husband and I are pleased with our purchase.

Ji
Review №70

Great service from David, appreciate use of the loaner car during the work.

Mi
Review №71

My wife and I recently purchased a Cayman S from Porsche of West Houston. Khalil was our sales advisor. It was a very pleasant event - helpful information, investigation and description of purchase options and no pressure. Khalils laid-back, easy going demeanor made for a relaxed, stress-free experience. His help has extended way after the purchase in attention to my wife taking the car to be washed and to answer any questions she may have.The toy room to occupy our 4 year-old didnt hurt either.

Ja
Review №72

Great experience!! The team at Porsche West were very friendly and accommodating. They were practicing social distancing and cleaning regularly. They had us in and out as quick as possible. I would definitely shop at Porsche West again for my next vehicle.

Ra
Review №73

I had a great salesperson and finance manager. They both combined to make the process very quick and pleasant.

Er
Review №74

I had an emergency tire situation the other night with my Cayenne & arrived around 530. The service manager was fantastic & arranged for a tech to stay a little late & fix my car that night. This is the second time I have received great service from the team. Highly recommend!

Ri
Review №75

The advisor did not seem to acknowledge the issue and continued to repeat that the issue could not be replicated. He ignored my insistence that another service advisor experienced the issue when i brought car in. The diagnoses that i was driving with the doors open was false. Also the car runs very rough and he said it was due to the high miles. I would think that brining car in on scheduled dates and that it ran great before they touched it, that the miles had nothing to do with it.

Tr
Review №76

Love my experience. Chris was very knowledgeable about the vehicle I was purchasing. Thank you.

Br
Review №77

Overall experience has been good. I would recommend getting warranty information in writing. I bought a certified vehicle and then when I went to pay had clerk telling me about all these additional items that weren’t covered and trying to sell me additional warranties for items salesman said were covered. Also, initially told warranty was for three years then at end told only 25 mths so be sure to get exact length of coverage initially. I would rather be pleasantly surprised instead of surprised by getting less than I was told originally. That was disappointing l.

Ce
Review №78

I would like to say that Porsche of West Houston was one of my best car buying experience I’ve ever had. I am blessed to be at this point of life when I can afford a Porsche and Brandon and the entire staff was so professional educated and enormously helpful with the decision making process along the way. I cannot say enough about my experience

Au
Review №79

I have purchased two cars from this dealership, one which we special ordered. Brandon was great to work with from beginning to end on both cars. Brandon took the time to make sure my car was ordered exactly how I wanted, and was very accommodating and responsive with any questions we had throughout the entire process. Everyone at the dealership was very professional and very easy to work with. Of all the Porsche dealerships in the Houston area, we definitely chose the best one to work with.

Do
Review №80

We had reprogramming of all computer system dome. Porche provided me a loaner car and got work done. The fact that my original set programming was saved was a big plus. I did not want to re-program all systems.

Ma
Review №81

This was my first time using Porsche of West Houston. Service advisor David Riddle did a wonderful job taking care of my car and then explaining to me in detail about other service that will become up soon for my Porsche Macan Turbo. Thanks, David.

R
Review №82

Amazing trade-in and purchasing experience on multiple transactions. Porsche West has made getting a new or used car enjoyable and stress free like it should be. Jason Sabbagh is a knowledgeable, diligent, and friendly sales associate who I highly recommend as well.

Tr
Review №83

Awesome Dealership

Ed
Review №84

Almost three years ago, I bought a semi new Maserati Quattroporte, the vehicle was great, the sale was awesome; however, they promised me to give me a second key for the car and never did. I called probably 15 times over the last 2+ years and never it happened. They never delivered on their promise. In my book you have 5 stars but your follow up on service is 1 star.

Tr
Review №85

Wonderful car purchase experience. Excellent and friendly service by Will and the Porsche team.

Em
Review №86

Everyone we spoke with was very knowledgeable, which helped with our decision making. The whole process was a good experience.

St
Review №87

Great experience! Khalil was awesome in assisting me with buying a great car!

이일
Review №88

Mr.Khalil ZajYou are the best. Infinite thank you for your professionalism and consideration.

Mi
Review №89

I had the opportunity to buy three Porsches from Porsche west Houston with extreme satisfaction. Friendly staff and helpful management are always there to help you with your wants.Thank you all

Li
Review №90

They took care of my car so well. They gave my car the annual maintenance in a reasonable price. You can enjoy looking so many gorgeous “toys” in front of you while waiting in a showroom. More importantly, the staff around you is super nice. David is my advisor and did a great job, thanks.

Ch
Review №91

Worst dealership I have: not reply phone; not call you back

Te
Review №92

My experience here was outstanding. Brandon Morris was my sales representative. We communicated about 2 weeks before I bought a vehicle. He was very professional and honest throughout the transaction. Outstanding customer service. Highly recommended 👍

Ch
Review №93

It is always a pleasure working with Cody. He is always professional and knowledgeable about the brand. I can see where he has embraced the culture that is Porsche.

Ja
Review №94

My experience at west houston Porsche has been excellent so far. I worked with David riddle and my car cabin had small rattles/squeaking sounds which can be extremely difficult to diagnose and fix (I had it on other brands and never got fixed)David and team did a very detailed job of finding the problem and fixing it ( required sound insulation material to be added inside the door cabins)The management team also follows up on your visits and at times they can be short on loaner vehicles but booking my appointment in advance fixed the problem.I will definitely be using west houston for all my car needs going forward.

SE
Review №95

Just bought a Maserati... Len is a great guy to deal with. Only bad part is these guys dont budge at all. They wont negotiate on the price so if you want to get a bargain deal I recommend going somewhere else.If you still wanna go here, ask for Len, he was great.

MW
Review №96

I bought a brand new Taycan Turbo and had the pleasure to deal with Khalil Zaj. khalil was very knowledgeable, very professional and above all he was not pushy.I am in the industry and I appreciate dealing with a gentleman such as Khalil that has good manners and respect for himself and others.

cl
Review №97

I had an excellent experience with Michael. He was extremely helpful and responsive to my needs. I’m hoping to do business with him again!

Hu
Review №98

Michael is the best sale person ever! My wife and I was there less then three hours and left with the smile, it was a perfect Saturday for us, also Madams lady General Manager Marianna Braden was there also very kind to us! Thank you for making us feel like home.

Je
Review №99

Great service department all the way to the top. Provided a loaner and and everyone involved was professional and very helpful and pleasant.

Je
Review №100

I took delivery of a new 992 Porsche 911 Carrera last week, and my experience with Porsche West Houston and my sales rep, Brandon Morris, was terrific. Negotiations were cordial and brief, and the financial paperwork was completed quickly. Further, all of our business was done outside in order to accommodate our concerns about potential exposure to covid. Overall, an enjoyable experience.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:11890 Katy Fwy, Houston, TX 77079, United States
  • Site:https://porschewest.com/?utm_source=google&utm_campaign=GoogleLocalListing&utm_medium=organic
  • Phone:+1 855-774-6351
Categories
  • Auto repair shop
  • Porsche dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:Closed
  • Saturday:9am–6pm
  • Sunday:9am–6pm
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
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