user
Gillman Honda Houston
10595 W Sam Houston Pkwy S, Houston, TX 77099, United States
Appearance
Gillman Honda Houston

Comments
Tr
Review №1

The team at Gillman Honda was amazing!! Alex was able to help both my parents & I find my perfect first car. Everyone made the experience perfect including Michael, he was able to explain to us the importance of getting warranty for both the exterior & interior of my new vehicle! I would highly recommend this dealership for anyone in the market of getting a new vehicle!

To
Review №2

Major shoutout to Omar at Gillman Honda! I have never come across a salesperson in a week of car shopping (& at different dealerships) who would really want my business (& give me a great deal on it) and now, has my business as a Honda car owner. I love my 2020 Honda Insight Touring that I picked up a week ago. Highly recommend him!

Ai
Review №3

I am a little late to write this review and I apologize about that. We purchased our vehicle from Gillian Honda about a month ago and Oscar Diaz was our sales consultant. He made the whole process a breeze. We didn’t have to wait, go back and forth. He helped us get the vehicle at a very good price. Thank you so much Oscar and team Gillman for such a great experience and making it so easy.

Om
Review №4

I bought the new Honda Accord from here and was very pleased with the service from Sal Ghazi. He helped me out and made the process quick and easy. Thank you so much

Ja
Review №5

Dante Toledo treated us right, worked with us to give us the best deal. When you come here, reach out to Dante Toledo and he’ll work with you to give you the best deal possible. Excellent customer service!

Mi
Review №6

For all those who are looking for a new car or looking to lease a car, do not be fooled by other dealers and just reach here so they can get you the best deal. All the staff are polite and helpful but when you arrive just ask for the shining stars of the dealership ⭐Sal Ghazi & Nick⭐ and they will take good care of you!

Ta
Review №7

Yesterday I purchased our new Honda CRV from Gillman Honda & our Sales consultant Mr. SAL GHAZI he is very polite & helpful.I highly recommend Gillman Honda and ask SAL GHAZI he is very helpful & professional.

Jo
Review №8

They will tell you whatever it takes to sell you a vehicle. I recently purchased a 2014 super duty Ford truck from them which had a rolling truck bed cover and a console safe. The bed cover didnt seem to open and the safe combination was unknown. The truck also had no tailgate so the cover was kind of important. The director of used car sales promised me both of these problems would be resolved with a call to the previous owner and I would be on my way quickly. After 5 and a half hours of waiting I was told the bed cover was figured out, but they hadnt been able to contact the previous owner. After another hour of waiting, I was told that there was another manager that knew the previous owner and they would call me the next day withe the combination but the cover was resolved. Another another hours wait, they Finally gave me the keys and I just wanted to get home. The next day I figured out the cover was broken and called the director, no answer, but I left a message with my concerns and received no call back. I called the safe manufacturer and they gave me the default code which didnt work and the alternative was to drill out the lock and replace it. Another call to the director, by the way he wanted a Google review, and I basically told him get me the combo and Ill leave a decent review again no response. Im going to have to drill out the lock and order a new one. DONT LISTEN TO ANYTHING THEY TELL YOU, MAKE SURE YOU GET WHAT YOURE LOOKING FOR OR BETTER YET, GIVE YOUR BUSINESS TO SOMEONE ELSE!!!

Sa
Review №9

A huge THANK YOU to FRANCISCO at Gilman Honda !! He was extremely helpful with getting my new car. He answered all the questions I had to make sure I made the best decision on the car I wanted. Definitely ask for him when you go into this dealership. He will not disappoint. His customer service was great!10/10 recommend

Br
Review №10

Ask for Bryan Profit!A nice no haggle salesman. Came in this past Wednesday after watching his post from Instagram for a while. Got me into a 2022 Honda Civic touring fully loaded. $2000 down paymentWould be five stars but they didn’t have any food or vendor machines kinda made me upset. But I Uber some food and I was good to go. Drove away and new car.Ask for Bryan he will get the deal done in the car you want! Top Salesman for a reason

Ma
Review №11

Worst ever experience, pathetic customer service.Tire lock missing, seats and other things were not in place . When asked the very very very rude technician tells me it’s not my job. The sales guy was trying to help nicely but overall very bad experience. Had lights on for road departure mitigation etc. Supervisor tells me nothing to do with tire change. It’s about the radar he said. It must be bad already when you brought in. Will need to be check by the other department.Went and showed to the local mechanic next door and he says nothing to worry; just drive a little bit and it will reset itself. And it did.Friends and Family, think twice before going there.

Am
Review №12

I recently bought a Honda Accord from here. My salesman name is Sal. He does a wonderful job explaining from the beginning to the end. Both Sal and the Sales manager Dino has been nothing but helpful to me. I would personally recommend this dealership to anyone. Come and experience the Gillmans way of superb customer service. A million thanks. I love my new car!!! :)

Ga
Review №13

I called to speak to a service advisor about an air conditioning issue in a Civic. His name is Carlos Panetta and I was so pleased to have spoken to him.He was very knowledgeable about my service needs and made my question feel welcomed; his answers were precise and not rushed. He even knew about a late 2019 bulletin released by Honda related to my issue before I mentioned it to him!I will be going to Gillman for my Hondas needs, should any problems occur. Thanks man!

li
Review №14

I came to gillman Honda for oil change today. Like usual, drive up to first line and park. Wait for 19 minutes, another customer went inside and bring out a service advisor. His name is Reynaldo Labrador. He takes order and I thought he will come to me, but instead he went to the car behind me.. so I came out of the car and he still didnt see me and kept on going. Then he told me he didnt me. He even said first come first serve. But I told him I was there first. Wheres the service. Company need to hired someone more responsible. Or they will lose customer.

Tr
Review №15

Scott Coutouzis, Dino Varcados, and Michael Taylor are awesome to work with. They made the car buying experience painless and actually fun. I got a new Honda Pilot from these guys and I can’t be more thrilled. Thank you, Gilman Honda!

Ra
Review №16

This dealership has it all ! I came to pitch my services on photos and videos for their inventory and Greg Cypher was very nice. This guy was very professional. The team here is great. Come to Gillman Honda today !

Ni
Review №17

Scott Coutouzis and Nick was very helpful with helping me purchase a car and helped me with financing options. Recommend

Re
Review №18

The best! We are so happy to find this kind of service. They really care about people and doing a great job. Thank you!

Ma
Review №19

Just got my first Honda 2022 Civic EX. Our salesman Sal Ghazi was did an excellent job in making me feel comfortable and satisfied with understanding the process and car. We’ve bought cars from this dealership with the help of Mr.Ghazi for over 20 years, from my dad’s first car to mine. I highly recommend Mr. Ghazi as he got me all the features I wanted. I say ask for Mr.Ghazi!

Ra
Review №20

Scott and Ramiro did a wonderful job of helping to get us our new Pilot and made it super easy to please us. Please see them if you need a car quickly and without any issues. Really please with their service.

di
Review №21

I went there at 10:35 for a tire rotation, oil and a brake fluid change. I was the third on line. One was station in the garage and the other car was in front of me.One of the guy comes to me and said we don’t have to do anything on your tires because it’s all good and he was trying to make me pay more by saying I have to change this and that bla bla hoa I said no just change thoese two and that’s it and he went in after that my oh my it took almost 2 hours and couple of minutes and I went in to ask them how long does it take to change oil and brake fluid the answer was not what I was expected.

Va
Review №22

Buying a car can be a very stressful and difficult experience. In our case, however, weve had a pleasant one with Scott Coutouzis. He was awesome, interested in helping us to find a car for our teenager. No pressure conversation, it felt like talking to a friend from the beginning to the done deal point.In today reality you have to wait for your vehicle to arrive at the dealership. Both Scott and his boss, Ram Madrigal, kept us up to date with our car arrival.Thank you so much for making our car shopping experience pleasant.

Ab
Review №23

Really thankful to Sal Ghazi. Just recently lease a Honda accord 2021 and he made the process easy and understandable for us. Highly recommend you visit him if you need a car.

Da
Review №24

Gilman Honda was incredible! They were very professional answered all our questions and helped us get the car that we needed. I definitely recommend them. I also want to thank Scott and Eric for their full support throughout the process. They were outstanding. Thank you

je
Review №25

I really appreciate Robert for our experience there. He helped us through the time we got there. Some other guy was suppose to help us but was hardly in the office he was busy with other clients hardly spoke to us but Robert took over and showed us the truck we chose and took us out for a test drive. He really recommended this beautiful Dasani 2016 gmc truck. Runs smooth and everything! Loved he kept conversation with us while waiting for paperwork. Very polite man. Thank you once again for our best experience. 😁

Li
Review №26

I really needed a car to go to work, I didnt shop around, my sister Amelia took me to the right place. Thanks Sister :)We were greeted by SAL GHAZI, who made us feel comfortable during the entire sale. I must say that this was my best car shopping experience ever. SAL was very informative and he was answering very question of ours patiently. Working with SAL was an absolute pleasure! He offered me the best deal. He worked with my credit score and low monthly payments. Thanks to Sal & Gillman Honda! :)

pa
Review №27

Rabee Khouzam and Nick Watson were so helpful in getting me into a new civic. Thanks you.

Ke
Review №28

Just purchased a 2021 Civic and Nick made the entire purchase experience absolutely the greatest one! Very nice and welcoming. I have tried other dealerships in town and he was the most professional one I have dealt with.Id recommend anyone in the market for a Honda ask for Nick.

An
Review №29

We bought a new accord 2.0T sport in here the other day and the guys we dealt with were great! Bailey Nguyen & Scott Coutouzis helped with the deal and the sales manager Benny was awesome as well. We also really enjoyed chatting with & completing our paperwork with Mo, one of the finance managers. Great people to work with & I highly recommend you go check them out if you are in the market for a new vehicle. They have one of the biggest selections to choose from with our shopping experience.

Ma
Review №30

Scott and Ram were outstanding! Scott was very helpful and patient with us. The whole experience was great.

Ma
Review №31

They had the vehicle I wanted. — That’s about where the good part stops. Spent a total of 6 hours at the dealership… that beats the previous record of me buying a car by 3 hours. Man, I’m hungry. I just want to go home.

Dw
Review №32

John Simone and Scott Coutouzis did an outstanding job with helping us pick out a new car! Highly recommend these two gentlemen when looking for a new car! Please check out Gillman Honda.

Ad
Review №33

Destiny Villa was awesome she made my car buying experience very comfortable she kept a smile and positive attitude from the time i pulled up until the time i pulled off in my GMC Canyon.....thanks again for all your help

Ma
Review №34

I always dread going to the dealership for any reason, but let me just say that Sal Ghazi, who helped us with our car choice, made our experience easily the best I ever had. What an awesome guy and an amazing person who I hope I can send my kids to one day to get their first car. If you are looking for excellent service and a good time when selecting your car, please give Sal and Gillman Honda Houston specifically a call!

Do
Review №35

I purchased a car from the salesman Salem and Dino the manager. They made the process very easy, fast and low stress. I was able to work out a very good deal that beat the competition I researched. I was pleasantly surprised and happy with the experience. Thank also to Denise Lovullo in the service department that helped with with several add-ons.

do
Review №36

Great experience, friendly environment, highly recommended. Daniel Pina was a great help getting me in my new car.

ch
Review №37

Know that if they offer you one price they will change the price when you are set to buy even though you drive over an hour to get there. Poor salesmanship and management. I would recommend finding an honest dealership.

ma
Review №38

We went to Honda Gillman to buy one car for my friend. And he bought Honda Accord, which has a warranty and certificated car. However, after just 2 days, the car was broken. It has been in the service for 10 days. After that, my friend did not want to take this car back. They gave him a Honda Civic. However, my friend put $5000 downpayment for first car, and they did not transfer $5000 for new car. They just stole my friend money. DO NOT GO TO HONDA GILLMAN. We talked with manager Mr. Dino, but he is not friendly, not professional.

jo
Review №39

I had an awesome experience with Mike and Scott. Great place to buy a car.Joanna Jimenez

Ed
Review №40

When we arrived at the dealership we found out that they had raised the price of the vehicle that was posted online by over $10,000. Upon arriving we spoke to Christopher Chavez and asked for Juan Martinez. Christopher told us that Juan just books the appointments. That was the second lie. We found that out after Juan called us to see why we werent there for our appointment. So this dealership employs bait and switch tactics and has created a culture of dishonesty among the sales staff. So what kind of culture likely exists in the service department? What kind of culture likely exists in the finance department? What kind of culture likely exists in their detail department? If your car needs service or you would like to buy a new or used car, I would strongly recommend you stay away from this toxic environment. If you work in it I hope your paycheck clears.

Ma
Review №41

Poor customer service, they blame on the new phone system, actually one employee suggest to call a different dealership. Atta boy.

ju
Review №42

Went out to look at vehicles today and a very nice salesman, Luis Miguel, came and showed us around. Decided on a Honda CRV and it was one of the smoothest transactions ever. Thank you also to Erick Villalta, sales manager that finalized everything at the best price possible for me. Shout out to Gillman Honda for perfect customer service!

Ed
Review №43

I will keep it simple. Shady finance tactics and dirty cars. Expect to pay 1495 extra on fees on added to every car. If you have good credit go some where else. I sent the general manager a reply email and no reply. I will take this comment off if they replay.

Mi
Review №44

Ram and Nam did an amazing job ensuring that we were able to get a great deal on a new Honda Pilot. We were in and out of the dealership in less than two hours!

Lu
Review №45

Scott Coutouzis and Ram help me out a lot to get a new car .

Gl
Review №46

Please please go here for a good deal!!! My sister and I went shopping around, even almost got hustled at carmax!! Zee Usmani went above and beyond for us! A really great car salesman that tries to get you the best rates possible! Thank you to his manager Ramiro Madrigal for also helping us. A big thank you to Mo, these men are very kind and hardworking. Thank you gentlemen. As women it’s always nerve racking to go to car dealership and we had a great time here. Will be back again!!

ja
Review №47

My husband, Mark and I experienced top notch service from every employee we encountered during our recent visit to Gillman Honda. From the moment we entered the Honda shop to driving my new Pilot Elite off the lot, we were treated like family and with the utmost respect. Every request we made was honored, we were addressed by name, and the group of professionals stayed in close touch remotely while we were making our decision.Many thanks to those whose names I can remember: Scott Coutouzis, Dipak Pindolia, Pete Harvey, Dino and Mo, for your professionalism! And thanks, Stacey Gillman, for running a class dealership!

Ed
Review №48

Scott Coutouzis and Ram at Gillman Honda were really great to work with. The overall process from walking in to driving out with a new car was seamless!

to
Review №49

I would like to say a big thank you to Luis. He took care of me and my husband from the start to the end. We purchased a Honda CRV and we are very satisfied with it. If you want to buy a car, highly recommended to look for Luis for your salesman.

Ca
Review №50

When you buy a used 2018 Jeep that has dual tops, you kind of expect your soft top to have windows in it. I understand it was used but, come on, make sure the soft top is complete. At the very least, offer the windows at cost.

Am
Review №51

Ali helped my son and I with check-ups and factory recall issues on both our Hondas. He was extraordinary in his attentiveness, service, courtesy, and promptness. My sons car was in and out in about an hour on a FRIDAY afternoon, and my car, a PILOT, was ready the next day when it was initially expected on Monday. Ali noticed the recall issues right as I turned the car in and called to confirm that I wanted these done...very good initiative and greatly appreciated.

FD
Review №52

Had a good experience buying a certified preowned vehicle. Sela was a great sales person and was helpful through the entire process!

Da
Review №53

Only stepped in for a look and was assisted by Rabee. Not a vulture like other car salesmen, really helpful and respectful of our criteria and wishes. Good service and will go back when were ready to purchase.

An
Review №54

HIGHLY RECOMMEND THIS DEALERSHIP TO ANYONE!!! My husband and I were treated super nice! I had the pleasure of being assisted y the sales consultant named JOHN SIMONE. He was super helpful, very knowledgeable, and super patient!! He didnt pressure us to buy any of their cars and even gave us a private room to allow my husband and I speak privately regarding the purchase of the vehicle. We ended up going with a CR-V and Mr. Simone and ERICK VILLALTA worked with us to obtained our desired purchase price! I recommend anyone to come here and if you do, ask for JOHN SIMONE and I hope you have the pleasure of working with ERICK VILLALTA like we did. Thank you guys!

ha
Review №55

I did buy a Honda Accord, which had a warranty and certificate car. Just after 2 days, It was broken. It has been in service for 2 weeks. I told them I did not want this car anymore. They offered me Honda Civic and I accepted. However, I put $5000 downpayment for Honda Accord and they did not transfer to $5000 to new car. I did small claim and they did not answer my claim. Because they know they stole my $5000. That is ok, now I am going to the Jury. THEY STOLE MY $5000.

Mi
Review №56

Scott Coutouzis and Ram were great! Thanks for helping us get our next car 👍🏼

Tr
Review №57

Scott Coutouzis and Fawaz were awesome and easy to work with. Highly recommended!!!

Je
Review №58

Scott Coutouzis and Dino Varcados were outstanding! Helped me get into a new vehicle in less time than I have ever experienced.

Pa
Review №59

Went to gillman dodge in the same lot, assisted by Alex with finding a vehicle. My girlfriend got a new job that put her on nights which over lapped my nights. We need to find another vehicle right away. We didnt have time to put money off to the side for a down payment an we both just started working for a new company. He was able to find us a financing company to get us another vehicle even though we were missing crucial things. Mind you my apr is really high because of it. But he was able to get us another vehicle which we needed bad.

De
Review №60

I walked into Gillman Honda SW on July 23, 2021 in the afternoon and spoke to one of the group of salesman just inside the door. I told the young man what two used cars I was interested in and he invited me in to “sign in” I told him I just wanted to look at the cars, not provide them all my info. He then pointed to the used car area and said “the used cars are over there,” and left me to go alone. Needless to say, I left. I most likely would have bought one of the cars, the customer service was nonexistent! And of course if I decided to test drive or buy, I would have provided needed information, but I want to inspect the car first, you know look for leaks and funky smells, etc.I guess they think I was just some a-hole looking to waste time, little did they know, I’m a legit consumer. The Gillman group will not receive any positive review or recommendations from me. I will recommend reputable dealers with at least some customer service skills.

ti
Review №61

I came about a week ago, Dante Toledo was extremely helpful with all my needs and wants. Very patient, kind, and understanding. The most professional salesman I’ve ever worked with. He deserves a raise. I will definitely recommend him to my family and friends. This Gillman Honda is magnificent! Keep up the amazing work! GO DANTE TOLEDO!!

Ad
Review №62

We were looking for a new car for my son. Gilman Honda was recommended to me from my good friend Gail Caffey. As soon as we walked in the doors we met the Sales Manager Dino, he promised us we would be well taken car of and turned us over to our salesman, Sal Ghazi. Sal was so helpful and friendly and made us feel like family. We closed out the deal with Mo, the finance manager, he really worked hard to get my son financed and make sure we got the best deal. I have never met a better group of people at car dealership. They have changed the way i feel about car buying. I would highly recommend Gilman Honda to any of my family or friends.

Ro
Review №63

Marcelo is always helpful and always tells it like it is. If you looking for a great, trustworthy and friendly salesman that will treat you like family look for him. Been knowing him since my parents bought their first car with him. Bought my 4th car from him just this past weekend. Let him Know Roberto sent you and he will tale care of Yall.

G
Review №64

Busy dealership. Got it at 9am. Did our test drive. Dealt with Mr Issa who was our salesman. He gave us great customer service and knew the Accord hybrid that we bought inside and out. He was super cheery and full of energy and just the type of salesman you want to engage with for a quality car. Go to Gilman and ask for him.

Pe
Review №65

Brought my car in on Thursday because all I had several lights turn on. They told me it was the battery. Paid well over $300 to replace. Got home and the lights were off. Next day all the lights turned back on. Now they tell me I have to pay more money for a diagnostics test and leave my car for app. 48 hours. This is why people dont trust dealershis .

li
Review №66

Marvin was so helpful! I am so grateful he was there to guide me through purchasing my first used car. He was professional and thorough. I have recommended him to all my friends! And I hope Gillman Honda knows they have an all star on their team. Also the manager Zack was readily available and incredible gumption.

Em
Review №67

Óscar Díaz was an amazing salesman and so helpful in helping us get our new Honda Accord! I loved working with him and so did my parents he helped us out so much and gave us the best deal possible if you guys go there highly recommend you guys get a car with my guy!

Ma
Review №68

I purchased my used vehicle here. Its a good place to purchase a vehicle. Make sure that you bring a calculator to check the figures on your sales receipt for your trade in, sales tax, and other miscellaneous fees BEFORE you Sign off on the car. If you have cash, dont get talked into financing your vehicle because you screwed in every direction withe the interested.

Gi
Review №69

Really hard to contact by phone. Before you buy they will convince you to buy, but after you buy the vehicle, they ignore you most of your need. I had experience, I bought 2 vehicles, but I never learned. Sir, someone will call you back, but no one calls me back. Bad customer service after you buy vehicle. One more thing, when they charge you it doesn’t long with in a minutes. When they need to give you money back, it takes couple months. Sir, you all need to fix your customer service.

Ar
Review №70

Came here for an oil change on Friday at 11am. I realize it would be busy but it took over 3 hours for the oil change to be completed. My car wasnt done until past 2pm. Thats just ridiculous! You shouldnt advertise your oil change as an express service. Its more like slow and unprofessional (employees dont seem to care about customers) service.

Ch
Review №71

Great service, the representatives were very communicative during the transaction. I believe Gillman Honda genuinely gave me the best deal possible on the used car I purchased from them. Marvin and Chris were great sales reps, would recommend.

Di
Review №72

This is the third time I have purchased a car from this dealer. Each time the experience has been pleasant and smooth. I will differently keep purchasing my cars here.

Be
Review №73

Scott coutouzis was amazing in convincing my friend to buy a car. My friend bought a CRV.

Mo
Review №74

We have bought the Honda Pilot SE. Our sales is Fawaz H. Issa. He is very knowledgeable and kind to our questions. After few trips he made to his manager office, he made a deal for us as per our numbers. I appreciate his efforts. I also recommended him to my other friends.

Ah
Review №75

My friend and I went there to buy a car. And my friend did buy a Honda Accord, which had a warranty and we were told nothing gonna happened. After just 2 days, the car was broken. It has been in the service 10 days. During these days, they did not give an another car. Not professional, they look friendly until you buy a car. I did check the Google review, when they get bad review, they do nothing. Horrible place horrible.

ch
Review №76

Bought a used car with 15k miles. Had about 4 months. Condenser went out under Warranty however had to pay for the pipes about $600. Dealer said someone had run over some thing wasn’t me. Should have been checked on their initial inspection. I am never going back to that dealership

Ja
Review №77

If you’re looking for a vehicle with toddlers in tow, I highly recommend Gillman Honda. We had a great experience there yesterday. They had the best prices in the area. We called ahead for availability of the vehicles we wanted to look at. Mr. Sela had them waiting for us when we arrived. He was very knowledgeable about the features. He was also amazing with our two toddlers and made the entire process easy, which isn’t always the case when you are shopping with toddlers.

Pa
Review №78

Bought a used 2018 Hyundai from here. It is a clunker. Endless run arounds and useless wild goose chases. Crooks who have a not my problem, pal attitude. Steer clear like your life depends on it.

Ma
Review №79

Scott Coutouzis and Nick Watson we excellent negotiators and best deal makers around.

Li
Review №80

I would like to say my sales person Luis Miguel has great customer service and was very helpful. I would highly recommend anyone going to Honda to ask him for your sales person.

Na
Review №81

Sal Ghazi is one of the most professional car salesmen I have ever dealt with. You’re not only buying a car when dealing with Sal, he makes you feel apart of the Gilman Honda family with the excellent service he provided.

An
Review №82

Always have had great service at this location, whether large or small tasks, the service team is very helpful and informative.

DO
Review №83

5 stars Luis was wonderful and extremely understanding i really appreciated the love

Ga
Review №84

The crew was all around incredible. Eric and Mohammad made the sale so much easier. I went to Honda Gillman in Rosenberg and was not treated serious like how i was treated here at this location. I was given different options, that helped me make my decision on a vehicle. I work in sales as well, so knowing I was treated the same way I treat customers made me feel pretty great. I will definitely send others here if they are ever in the market for a new vehicle.

Al
Review №85

FIRS TIME BUYER ALERT!!!! Mark made me feel confident while purchasing my first car. He kept constant communication and man did he make this quick all while building rapport and offering suggestions and various other services offered! Once I left Mark in sales Michael Taylor in finance did his thing! Michael put me at ease while he took care of all the numbers, even when he felt I had been waiting for a long time ( which I totally didnt) he came by and informed me of what was going and to hang tight! Just as Mark did, Michael held a professional conversation, gave encouraging words, and explained everything to the finest detail! Amanda was awesome as well as the sweet lady at the desk. This was a no pressure sale and the staff at Gillman Honda will get you right!!!

Ma
Review №86

Their old change prices are the best in Houston and cheaper than many other places, despite this being a dealership where I was expecting it to be pricier. They should do better on keeping the customer updated when their vehicle is done being serviced.

Br
Review №87

The pre-ownedManager Mike and Salesman Khalid were extremely helpful did wonders in getting me to my goal for 2021. My first car. Thanks guys

Mu
Review №88

I recently leased a honda accord from Gillman and it was a superb experience:I was driving a Toyota Camry before this and had gotten an offer on it from Carmax. I was interested in leasing an accord for which I called Gillman. Ram Madrigal (sales manager) told me about all the available trims and colors and offered to show me the cars without an appointment. When I arrived there, Scott Coutouzis showed me the vehicles and accompanied me on the test drives. After that, Ram and Scott put together an amazing lease deal for me and also matched the CarMax offer on my Camry for a trade-in. Mr Zhang in finance helped me with the lease paperwork. Scott stayed late to get the car ready. 4 hours after my first call to Gillman honda, I drove a new accord home. A few days later, I came to know that Toyota had messed up my lease end paperwork for the Camry. Scott took my call on his cell phone on his day off (in my defence, I didnt know that he was off that day) and helped me get in touch with the right person to get new copies of the required forms.I waited 2 months to write this review so that I can comment on the entire experience. I can confidently say that every person I interacted with was super helpful throughout the whole process. I have no complaints at all and I would definitely go back to them for my next car.Keep up the good work guys!

Ho
Review №89

I recently purchased a new car here, and we had an awesome experience! Our salesman, Al, and manager, Nick, were professional and helpful, and you can tell they genuinely care about getting the best deal for their customers. I highly recommend Gillman for your next purchase!

Ji
Review №90

The day I dropped my vehicle off for air bag recall repair, there was bad communication between the dealership and enterprise rentals as it took them over an hour to secure a vehicle and leave. They shouldnt have scheduled me for the day if rentals was going to be a problem. The next day I returned to pickup my vehicle, they did not know who I was after giving them my name, and asked me if I go by a different last name. The absurdity of the question forced me to just provide my phone number. They then called the employee who helped me the day before, (his name was Ali) in order to find my vehicles keys, and it was on his desk the whole time, took them nearly 10 minutes to identify me.At this point I just wanted to leave, but of course more things had to go wrong. My car was blocked by another vehicle as the lot appeared to have more cars to sell, rather than service. They searched for 30 minutes for the keys to this specific vehicle, and they could not find them. They ended up having to unpark the 3 cars right-adjacent of me, in order to do 3 point turn to exit. My car was running during the majority of this time, since the tech decided to engage my car without removing the cars around it first. By the time I left, nearly an hour had passed, yet again.Edit - Thanks Kelly for the $100 discount toward my recent repair. I will bump this from a 2 star to a 3

Ro
Review №91

Had a great experience working with the Gilman team. I’m an out of state buyer, and I shopped my butt off. Nobody could beat the deal that they put together for me. Delivered right to me all the way in California. Easy to work with and super helpful all the way through the process. Nick Watson did a phenomenal job getting the deal put together, with great pricing and great financing. Thanks Nick!

os
Review №92

Scott Coutouzis and Nick Watson gave me the best deal on my Honda Pilot. They gave me what I asked for on my trade in. Come visit them.

Ka
Review №93

Mohammad (Ali) Virani was an amazing specialist and spent a lot of time with us, patiently. Unfortunately we ended up not purchasing but the experience was spectacular, particularly from Mohammad. For our next car purchase we will definitely be going to this Honda and hoping to work with Mohammad again.

He
Review №94

Great people! Really helped me out with my new car. Ask for John Simone hell help you out.

Om
Review №95

Bought my 2018 Honda Accord here and the process was very smooth. If you ever stop by ask for Hamdi and Zack they are the best salesmen I have ever met and will get you taken care of!

Ak
Review №96

Oscar Diaz took care of me. Simple and straight to the point. I will be going back mainly because they have my other key, naw but jokes aside it was a good experience. 5 stars

Da
Review №97

Best service I ever got!! And my dream car! Oh my God he made my day! Such a handsome young man with so much potential! Cant wait to buy my future cars from this young man! Marvin gets 5 huge hearts from me! 💕

He
Review №98

John Simone, and Nick Watson helped me out finding my car today, they gave my great service.

ma
Review №99

First time getting a car! Was super impressed with this dealership! Salesman, Mark Maldonado made the process easy, quick, & he was very respectful. I definitely recommend coming to him if you are ever looking for a great deal! THANK YOU!!

bl
Review №100

I did buy a Honda Accord, which has a warranty and certificate car just last week. Before buying this car, I was told this car has a warranty, nothing gonna happen. After just one day, the car stopped working. I took the car to the Honda service. They told me it was gonna be ready in one day, however 10 days passed and the car is not ready. They helped before buying car but when I have a problem, they never ever helped. I did attach the problem about car, which has WARRANTY AND CERTIFICATE CAR. After that, they offered me a new car, of course new car is more expensive but I said OK. The problem is I put $5000 down payment for previous car and one your manager Mr. Dino told me this money has gone, meaning is I paid $5000 for nothing. Mr. Dino is no even try to help us. He is unprofessional, not kind and friendly person. He never cares customer satisfaction, just cares to make profit. I have never ever seen managers like him. DO NOT GO TO HONDA HOUSTON GILLMAN.

Information
100 Photos
100 Comments
3.8 Rating
  • Address:10595 W Sam Houston Pkwy S, Houston, TX 77099, United States
  • Site:https://gillmanhondahouston.com/
  • Phone:+1 832-553-0103
Categories
  • Auto repair shop
  • Auto parts store
  • Honda dealer
  • Tire shop
  • Used car dealer
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–8pm
  • Friday:Closed
  • Saturday:9am–9pm
  • Sunday:9am–9pm
Highlights
  • Women-led:Yes
Offerings
  • Car hire:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations