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Dennis Automotive
5741 Westheimer Rd, Houston, TX 77057, United States
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Dennis Automotive

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KD
Review №1

Went in with AC problems. Called early that morning, they were able to inspect it. I left an hour later with cold air. The mechanics were personable and I didnt feel taken advantage of. They were honest about the problem and gave me (cheaper) alternative solutions. I will be making them my mechanic. I wish I would have found them a few years ago.

Ch
Review №2

Reliable, competent, professional, personable, timely, communicative, and courteous management with proven automotive service capabilities. Been a regular customer now with multiple vehicles for 20+ years even though we moved away from the Galleria area years ago. Highly recommended.

Ri
Review №3

Dennis and Robert are the best. Honest...friendly...reliable...fair...knowledgeable...the hardest working crew in Texas...

Bi
Review №4

Was a blessing like always every one is nice shows true customer service

Jo
Review №5

Keeping our fleet performing in optimal condition is critically important at Chariot XXI. That’s why we like to do business with professional, knowledgeable mechanics that know exactly what’s going on with our vehicles. At Dennis Auto Repair Shop they got what we need; Technology to pinpoint right then and there where the problem is, and the skillful technicians to get the job well done.Robert is one of their mechanics that check our cars most of the time. He tell us what it needs to be fixed right away, and what we should not worry about. knowledge and honesty is what we like. These guys back their work 100% and that’s the peace of mind we value.

be
Review №6

Come for the interlock installation. Stay for the comedy of the old guy.

He
Review №7

Love Dennis Automotive. Made a few converts of friends.

Ri
Review №8

Dennis and Robert, honest good ppl and mechanics. Robert fixed my car issue in a matter of 2 hours. Superb service, il be going back no doubt.

Ch
Review №9

Excellent service every timeI have been coming here for the last seven years. The first time my 2009 vehicle had a big job, they had no problem giving me an itemized statement of what the work needed to be done which included parts, labor, and tax. i showed my uncle whom knows everything about cars and when he saw the estimate -also is a master mechanic & is a general manager for Auto Zone - he gave me a solid thumbs up! Never looked back. Dennis & Robert are honorable men with an honorable crew, and I am a customer for life no matter where I live.

Ta
Review №10

Great service, honesty and true service to any and all vehicle problems. Getting the service done right and in a very reasonable time.

Ne
Review №11

I know Dennis and Robert since 2008 and their service is excellent A+ they are fast, they can even loan a car while they work on yours, they are qualify to work on any car and they do it very well, talk to Robert.

ci
Review №12

An honest, reputable family run business. They get it right the first time and dont overcharge. The best in Houston, bar none.

C
Review №13

I am new to the Houston area, have a hectic schedule, and needed a mechanic to help me out on short notice. At first, there were a few rough patches, but afterwards I had a chance to engage and converse with a resiliant mechanic named Robert . . . who put me at ease. Robert and Dennis are skilled businessmen, who understand that customer care and good service are always important regardless of how frantic our lives can become. I will return again soon. I recommend this business to any newcomer. Its definitely worth a visit!

Be
Review №14

Honest, fast and professional service!

Na
Review №15

I never like anything enough to leave a review.. However, Dennis Automotive is absolutely amazing. I love it there so much and everyone is so friendly! I never go to anywhere else since Ive been to them! 10/10 would recommend!

Ta
Review №16

They have a true fire for professional service.

Ev
Review №17

Great service!!

Me
Review №18

Ive been taking my vehicles to this place for over 10 years. Solid, no nonsense business. They will tell you whats wrong and will not take advantage. If its not done right, they will make it right.

A.
Review №19

These guys know what theyre doing. They are very fair as well.

Mi
Review №20

Great place, super trustworthy and honest. Hardworking, no nonsense business that treats the customers well.

Lu
Review №21

This place was great, not the cheapest diagnostic, but reasonable. I was upset that the first time I went to pick up my car they were unable to tell me what was wrong with it. I went back a couple days later and a different person was super helpful and nice. Customer service is hit or miss.

Kr
Review №22

These guys are awesome. I feel like Ive found an automotive shop that I can trust.

He
Review №23

Complete rip off told us it would be $450 worth of damage on a mini van and then when we went to pick it up they charged me $800 just to paint and fix up a bumper! Scam! I believe there reviews are fake! Do NOT GO HERE

At
Review №24

Go visit Dennis for all you mechanic work. He will treat you like family and give you the best prices in town. Great location close to the Galleria.

Jo
Review №25

Absolutely class acts! This is the kind of mechanic you used to hear about. Robert and Dennis are fast, honest, reasonable and most importantly really good people.My car broke down after hours and on a fluke, I decided to call the shop. Dennis answered and I explained that I was waiting on a tow truck from my insurance company. He said no problem Ill wit for you. Well, The tow truck ended up taking nearly 3 hours from the time I called.Dennis was still there waiting for me and even gave me a ride home.The next morning Robert had a very reasonable estimate ready for me and told me my car would be ready that afternoon!You just cant ask for a better repair shop. I have since moved to Katy and will continue to make the trip here to have my cars serviced by them.ΘΑΥΜΑ! Bravo!

Sp
Review №26

Im so glad a family friend told us about this place. Ive tried a few mechanics since moving to Houston, but none come close to Dennis Automotive. The service is excellent and very well priced. I can honestly say that Ive never had a complaint, and Ive been using them for years now. Its a very friendly place with a great atmosphere where they treat you more like an old friend than a customer.

Er
Review №27

Took my car to get fixed today. They took it in almost immediately, worked quick and effectively. Great price and even did a little extra work for free. I was taking my car to another shop but Ill take it here from now on. Staff is great and friendly to speak with. They can do everything on import and domestic cars.

pa
Review №28

Excellent service, fast service, fair prices, great people youll enjoy meeting

Ro
Review №29

Dennis Automotive is a group of ethical and reasonably priced team members that has completed multiple tint and mechanical jobs for me.

St
Review №30

They take superb care of our vehicles, are very reasonable in price and treat us like we are special.

RI
Review №31

Excellent service for more than 25 years. Always eager to help and make you feel like the most important customer. Ask for Dennis or Robert, and introduce yourself.

Le
Review №32

Great service! Very reasonable prices!

Mi
Review №33

They did an unbelievable job on my 1988 Camaro, including electrical work, price was very reasonable, and they were very professional. Highly recommend

We
Review №34

Amazing and honest.

Ma
Review №35

Voted the best car repair place. I will agree. Their honest and fix your car right.

Ev
Review №36

Good work. Great people.

Pa
Review №37

Great Place to take your car. Excellent service.

Ju
Review №38

Great little place in the Galleria area to get an oil change or maintenance on your car at a reasonable price. If youre driving on Westheimer, youll miss it if you arent paying attention. Its right next to Bubbles car wash.

Jo
Review №39

Excellent service and friendly staff.

Ju
Review №40

I have yet to encounter an unpleasant employee. Even the owner is out and about, speaking with customers. They make you feel right at home.

Cl
Review №41

Robert is a pro--he explains his diagnosis for my approval every time. The turnaround is excellent...I would not trust anyone else with my fleet of vehicles.

Jo
Review №42

Says friendly staff and honest work ! Best place to go to in Houston !

Sa
Review №43

Very nice people working there and friendly

Ji
Review №44

Great service and reasonable pricing. Very attentive to understanding the issues with a car

Ar
Review №45

Family owned & operated. Great place for auto repair, inspection, alignment needs.

C
Review №46

Great work great price. One weekend they even fed me steaks and salad

Za
Review №47

Robert is awesome! Great place to get repairs done!

Es
Review №48

Helpful, efficient and didnt over price the repair.

an
Review №49

If you are required to get an intoxalock through a service center I would definitely recommend any of the other service centers but this one. Mine had a technical malfunction and was told to take it to my service center-Dennis Automotive and a replacement would arrive in two days. When I called Dennis they said well bring it in two days, we dont have space here? I get its a small shop but thats no way to treat a customer. When I explained I had no choice but to tow it there or it might get towed for being overnight on private property was then told fine but we will charge you per day, which I was okay with. Then when I had it towed they got upset and said why didnt you call that you were on the way, now I have to move alot of cars. I did call the day prior and was told it was fine to tow and was never told to call beforehand. Then when the car gets there, an elderly gentlemen with glasses which I assume was Dennis tells ME to call the 1-800 number if you have problem. Which I advised him I already did and they sent over a service order about the replacement via email and then he says well I havent checked the email, which any business should check on the regular if not daily. Then finally when the part does get there ( I only found out through tracking UPS) I called and ask can I pick up my car and then they say its not working. When asked well did they call the company they replied not yet, so I decide to do so. The company was very apologetic and nice and called Dennis on three-way to explain maybe there was more that could be done with that particular replacement. When Dennis answered he said I have no clue what youre talking about, call back in two hours to speak to Robert ( keep in mind it was 3pm and the close at 4pm) or call Monday. The intoxalock lady representative stated she had never been spoken so rudely and now understood my frustrations. They might be more customer friendly to people with regular auto repair but definitely not with people who need a simple calibration or replacement done, so like previously stated if you have your choosing of a service center I would say a further one may be worth the drive than one with poor customer service and negligence.

Ja
Review №50

Great guys! Very friendly, helpful and honest!

La
Review №51

Good honest knowledge, fast repairs, friendly and fair prices

Jo
Review №52

Always busy, but always friendly and fast

Ty
Review №53

Friendly staff that was very helpful.

To
Review №54

Trustworthy and so helpful

Fr
Review №55

Great service !

Di
Review №56

Great service

Ki
Review №57

Great service

Information
23 Photos
57 Comments
4.8 Rating
  • Address:5741 Westheimer Rd, Houston, TX 77057, United States
  • Site:http://dennisautoservice.com/
  • Phone:+1 713-977-6143
Categories
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–2pm
  • Friday:Closed
  • Saturday:7am–6pm
  • Sunday:7am–6pm
Highlights
  • Veteran-led:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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