My experience with Holden seems to be relatively unique to my particular unit (#1114) after reading other reviews. The benefits of this complex have been listed in other reviews, and I definitely agree with them. However, I have lived in apartments for 12+ years, and this was by far the worst experience I have ever had. There is a massive plumbing issue in unit #1114 that results in an extremely loud repetitive banging noise coming from the wall with the main pipes that even the deepest sleeper would be unable to sleep through. This noise occurs whenever any of the surrounding neighbors use the shower or turn on the sink (middle of the night, early morning, daytime, whatever). I have a two bedroom and have had to live in the guest room for the past 10+ months because the wall with the issue is on the master bedroom and I am at times able to sleep through the noise if I am wearing ear plugs and am in the guest bedroom. I let Holden know about this issue the very first morning after I moved in (in 3/2020), and they claimed this was a normal noise for about 6 months. When they finally agreed to attempt to resolve the issue, they had plumbers cut 4 massive holes in my wall, and they still did not solve the issue. They also never repaired the holes, so I have been living like that for months. I finally gave up and resolved to just stick it out until my lease was up. Secondary issues are extremely thin walls through which I can hear my neighbors conversations, sighs, coughs, etc, and wake up to their Google alarm each morning. I understand that hearing toilet flushes, showers, footsteps, etc is expected in an apartment, but these issues are so much more than that. I have advised Holden that it would be unethical to rent my unit #1114 to another tenant until these maintenance issues are resolved. Please do not rent unit #1114 without confirming that this plumbing issue has been resolved.If Holden replies to this review that they prefer to address these issues with me in person, please know that I begged for them to help me for 8-9 months and was brushed off for many months and asked to sign a legal document stating that I would not pursue legal action against them for failing to provide me with maintenance that was required.

The Holden community is comfortable, quiet and clean. My apartment is easy to care for and maintenance needs are taken care of right away. The leasing staff are friendly and helpful when anything is needed, which makes you feel like you are appreciated.

Have lived in Holden Heights for over a year and had a positive experience. I feel like my review is valid, because due to COVID Ive worked and been at home for about 7 months of that year. Really nice place with variety of floor plans. Staff are very friendly and service requests are always done promptly. Overall, very well kept and the amenities are very nice. Gym is nice sized and pool is great! I live on a 3rd floor unit and havent had a lot of noise issues.

Lived here for 2.5 years and loved it! Friendly and responsive staff. In a great location and has an excellent pool.

Absolutely fantastic!We had an amazing move-in experience with Holden. My significant other and I were moving from another city, and I couldnt think of a better team to help us with the process. We moved in on a Sunday and they had every arranged for us-it was perfect! HUGE shoutout to Daniela. She made us feel at home from the first time we stepped in to tour and she has been so professional. Shes also a total sweetheart and really takes pride in what she does. You want to work with her.I cant say enough good things about this place. Thank you, Holden. We love living here!

I rented my first apartment at Holden Heights, and it exceeded every expectation. Beautiful floorplans and finishes, a helpful and kind staff, and luxury, resort-level amenities. Being within walking distance to HEB, 19th St, and Kraftsmen Baking was icing on the cake. I will always look back fondly on this place and it earns my highest recommendation.

I lived at Holden Heights for a little over 2 years and it is by far the best apartment I have lived at in Houston. The service and living conditions are second to none. Management, and the extended team, have been friendly, responsive, and very helpful during my time here. The few times Ive needed assistance or maintenance repairs my request were replied to and/or fixed in a very timely manner, sometimes within the hour. The entire community is consistently kept clean and upgraded. There are a variety of community events to take part in as well. I would recommend living here to anyone looking for a clean and friendly environment!

We love living at Holden. The staff is awesome and helpful, the apartments are gorgeous, and the community and location is perfect. Best pool area of a complex ive ever lived in

I feel the need to write a review after seeing so many positive ones. Unfortunately, my experience has not been such. Some of the issues with this complex are:1. The fire alarms have gone off in the middle of the night (approx. 3 AM) THREE times in the last year. No communication to what occurred was ever issued, with exception to the last incident. Im sure it became clear the residents are becoming very annoyed with the alarms.2. There were break ins happening in the middle of the day. We were not informed until it had happened until two days later. When asked about security measured the complex was going to take, they informed us that WE could install our own cameras and alarms. They said they were not going to install any cameras, and that none are currently installed with the exception of exterior doors.Also, many of the doors to the interior of the building are propped open for moving in/out. To combat this they said they would be removing all rugs from those doors. I am not sure how removing a rug is sufficient when individuals who do not live here are entering and committing crimes.3. Cars were being broken into in the parking garage. Again, WE were told to not let any cars in behind us as we drove in. No action was taken by the complex to resolve the issue. (This includes addressing the fact that the exterior gates to the garage are often broken, installing cameras, etc.)4. We were asked to move all of our exterior furniture off our balconies for repairs and were told they would inform us when we could move it back out, as they were completing the task in stages. This began on Oct. 21. They did not send an email saying our area was complete. They sent a general email on Nov. 27 (yes over a month with dirty exterior furniture inside) saying all repairs were finished. My balcony was never touched.5. Dogs run wild around the complex. People have been reminded to keep their dogs on leashes, pick up after them, etc. but no one listens. They have not tried to fine individuals involved to stop the occurrences. There have been multiple occasions where I have entered the elevator in the morning and stepped in dog urine.There are good aspects to the community such as the pool, gym, etc. It is generally clean and tidy. However, with the rise of other nice apartments in the area I would never choose this location again.

I love living here. The staff is great, especially Amber. She takes care of any issues quickly and always works with her residents to help improve their living experience. I highly recommend living at Holden Heights.

I absolutely love living here (by far the best place I have lived). It is in a great location and they keep everything up very well. The pool and gym are very nice and I use them frequently. They hold a lot of fun events for residents, such as workout classes, goat yoga, dinners, etc. (they seriously are always hosting something). Also, a huge plus is that I nor my guest have ever had an issue finding parking. I would highly recommend Holden Heights to anyone looking for a place in the area. The staff is awesome, they truly make you feel at home! Armando, who works for Holden heights just delivered cookies to my work as a thank you for being a resident! Truly exceptional.

My husband and I have lived here for about 8months so far and have had no complaints. They are always fixing the place up so it looks nice. Our air went out once and they were there to fix it within the hour. Front office staff is very helpful and really want to make sure they take care of all your concerns. We’re about to renew our lease.

We just signed our leasing contract. Melanie helped us with everything. We are really happy with the initial service. Looking forward to having a great time living there. The apartment looks amazing.

Love living here at Holden Heights! We have had nothing but a great experience and I give most of the credit to the folks in the office. Specifically Wallace and Amber! They are amazing and the reason I am staying. It is a super pet friendly apartment is is awesome for my two pups and has just overall been a wonderful experience!

Ive been living here for a year and its been great! The location is great, right next to 610 and to an HEB. Staff and maintenance are always nice and willing to help as needed.I definitely recommend Holden Heights!

I have been a resident of Holden Heights for 2 ½ years now and I just resigned another 18 month lease! I really cant say enough great things about where I live...For starters the property itself is very nice and well taken care of. The pool especially is such a great place to hang out - nice grills, TVs and tables and chairs! Additionally, I always see maintenance keeping tabs on upkeep with the property. Speaking of maintenance, they are always so quick to respond to any needs you have in your apartment home! From lightbulbs to water filters there hasnt been an issue that has taken longer than 48 hours for resolution. I also feel comfortable allowing them in my apartment when I am not there to fix any issues I may have.Lastly, the office staff is one of a kind. They are personable and truly care about you as a resident. I never feel like I am just a number or apartment to them... they know me and care about how I am doing! They are always willing to work with you and help you out as much as they can. Like I said before I really cant say enough great things about Holden and look forward to staying here for many more months!

I’ve lived at Holden for about 2 years now. The first year was fine really, management was good and dealt with issues, Rodrigo was very helpful. The second year has been a complete nightmare, new management hasn’t lived up to the same standards which is often the case when these properties change ownership. It doesnt feel like the same place anymore.The good: The location is great, the maintenance crew is very good too, no issues there, and honestly the apartments are nice inside. Pool is nice, they are pretty strict with the number of guests which is fair enough.The bad: The noise is unbearable. Constant barking from dogs left by inconsiderate owners on balconies. There’s a royal rumble dog barking match every day in my courtyard. Residents will have party’s outside in the courtyards until gone 2am on the weekends and you can hear everything even from the top floor and there’s nothing you can do about it. Other times people will sit and shout at each other on their balcony until the early hours. We ask them to keep it down after 11.00pm and they shout abuse back as they are almost always drunk. Then they leave trash all over the place, thats the kind of people who will be living next to you.Management dont enforce the noise complaints, or people letting their dogs run freely through the grounds. From my balcony I saw one woman recently trying to leave for work one morning that had to turn back as there was a huge black poodle bounding towards her, the dogs owner nowhere to be seen.The air conditioner will cut out at random so you return home to a 80+ degree home, its an easy reset on the system but shame it happens so much. Dog wash is really good, when it works.Recently my dog was bitten by another dog on the grounds since the owner couldn’t control her dog and it got off its leash. I like dogs, but this place is ridiculous. Its non-stop, so if you are in anyway sensitive to noise dont move here. If you enjoy sleeping in past 7am on a Sunday, dont move here. You will be woken by some clown letting their dog bark. Now the construction noise is a different level, but this isnt Holdens fault so I cant hold them accountable but it all adds to an uncomfortable please to live.There are simply too many properties out there to take a risk on this place, do yourself a favor and look elsewhere.

Been living at Holden since 2015 and it has been a great experience. Neighbors for the most part are friendly and respectful. The all the staff members are very intuitive. Work orders are usually completed within a few days. It’s a very pet friendly (respectful) environment.Wallace, Property Manager, Amber, Assistance Manager and Beatrice (who just left us) all treat you as if you were family. I do have to give major props for Amber as she has brought a sense of togetherness and happiness to the property since she has come on board. Holden puts on many residential events throughout the month such as, free work out classes with a trainer Monday’s and Tuesday’s, Bingo night, Wine and Dine, Pet Pawty Day and many more. There is a sense of community where everyone knows everyone.Not only are the apartments themselves beautiful, Holden takes a lot of pride in maintaining the property.

My husband and I just move out 2 weeks ago. The apartment is nice and spacious. Maintenance is quick. When we signed out lease in June 2016, we really enjoyed working with the current management at that time. Then they changed the new management about 2-3 months later. New management is horrible. There are a 1 or 2 helpful people in the office, but the rest seems ignorant and dont care about the residents.Sometimes when my husband or I came to the office to pick-up our packages, instead spending only few minutes to get packages for us, they would have us wait 20-30 minutes so that they can make a sale to potential residents. If I was potential resident to witness that, I would be completely turn-off. Very bad care for current residents. Especially the Hispanic employee there.Now we are just glad we moved out. Management really need to evaluate some of their current employees or else they will hurt their business.

A great place to live, people are nice, so many places to walk, pool and other amenities are really nice. The staff went over and beyond when helping me get approved and moved in. Shout out to Armanado, you the best! He made the process easy and I have felt right at home ever since I moved in. The complex is quiet and they keep it very clean. There is always a guy mopping the hallways and the pool area is always reset. Very appreciative of the extra cleaning they do.

The units are gorgeous, amenities are great and thats about it. Things break all the time here. A/C has gone out 6 times, oven 4 times. They ARE good about fixing things but its still not what you expect for brand new apartments. Gates are constantly broken, so why does it matter its a gated community? Car was broken both inside the parking garage and parked out on the street. The property manager is a really nice and helpful guy. Everyone else is super rude (besides Donald) so good luck being treated like a paying tenant instead of a trouble making thief. I wont miss living here. So dont worry Vania, we wont be back when we leave. We dont want to.

Extremely pet-friendly community with pet spa room and plenty of green space for our furry friends. New management is friendly and committed to providing great customer service. 24/7 security! Conveniently located to heights trail and an abundance of restaurants.

Just moved to Holden Heights from out of state knowing nobody. They made me feel perfectly at home and assisted with getting me moved in quickly and comfortably. The property is kept in immaculate condition and everyone is friendly. Highly recommend the Holden Heights for a great Heights experience!

Love this place! Armando and Beatrice have been very kind and welcoming!

Free pizza and beer tonight! I love all the events that the staff plans for the residents 😄

Great place to live, great community!