Douglas the maintenance man is awesome. He always comes at a great time and fixes everything brand new. Thanks so much
Just moved here and everything has been great! I absolutely love the choice I made to move here! Great pool. My husband loves the gym very clean! I must say that Mr Douglas is the best. He came to fix one thing and I shared something else and he got on it right away even without a work order! Very nice maintenance guy! Everything about the property you will love. This is my honest opinion :)
Douglas was very helpful and friendly. He took time going through all issues, ensuring resolution and provided detailed explanation on what was done and supposed outcomes where applicable. Thanks for the great job
I am very appreciative of the maintenance staff. They are always prompt, kind and courteous. Douglas is always takes the time to speak to us and asks how we are doing. I appreciate the attentiveness and care that we are shown. Melvin the maintenance manager is such a great attribute to this property. He is also kind and caring. To the maintenance staff you are not just a tenant, but like friends or family. Thank you to all the maintenance staff for your hard work and dedication in maintaining our homes.Also, we have lived here for 3 years and have NEVER had roach issues. The bug person has only come to spray out until maybe 2 or 3 times. If people are having issues, they may want to rethink they way they are living.
Douglas came quick to fix my washer today thank you
Duclust very helpful and really good maintenance man .. he’s really nice asked him fix extra things in the apartment without put in order, he be very nice and happy to fixed and explain to me whatever the problem is.. good job D … 👍👍👍 you deserve 5 star from us
Douglas was able to fix my AC quickly and efficiently. Im glad I didnt have to wait long after leaving the maintenance request for my AC to be fixed in this heat. Great job!
Really great experience so far!! Been here for a few days and I’m glad to have moved here. The staff have been really nice and Mr. Douglas the maintenance guy was super helpful! I would definitely recommend moving here.
Maintenance is always great!! Douglas came by today to fix my door, and was nice enough to also fix my stovetop that I haven’t had a chance to put a work order in for yet. So accommodating and also extremely respectful the whole time he’s working. Amazing I don’t have to wait to use my stove now. I greatly appreciate all of the maintenance guys here!
Douglass was really helpful. He works good and fast
Special shout out to Naveera at the front office. She is very kind and professional. Excellent job. So far loving the place. Destiny and Danielle in the office were also helpful to me during the application process, follow up questions. Kudos to the whole team. Mr. Douglas the maintenance person is very good and efficient in attending repair calls and solving the repair work
Really bad apartment, they will charge you more money in the end of month without any issue, most of the time pool is closed. Really bad customer service at front desk. No one picks up the phone even if you call in business hours. People break into apartments. Do not recommend
Extra ordinary customer service. Super efficient and helpful maintenance staff.. Mr Douglas tries to solve the issue on maintenace which is very good.
Mr. Douglas was very helpful, he really did a good and fantastic job for me, and also very patient. Would recommend if you need a maintenance person.
Well I have been here for about a Month. Its been a great experience living here. Family oriented, peaceful neighborhood. Special thanks to Naveera, Destiny and Douglas. They have really been phenomenal. I strongly recommend..
I have been living here beginning of this year I love it, maintenance is always on time. thank you assistant manager Naveera who is always there to answer all the questions & thank you Danielle and Destiny for helping us with move in
Very helpful guy. His name is Douglas. He made sure problem was solve completely.
Very nice place love living here naveera is always helping she always answer all the questions.
Love living here! Shoutout to Douglass the best from maintenance he is a great guy & took care of everything professionally and in a timely fashion
Dougls was a great help! Thank you so much !
I am pleased to say thus far my stay at Advenir @ Milan has been great. It started out great but during the process it became a bit nerve racking. But thanks to Naveera for stepping up to assist me the transition went smooth. Naveera, has been pro active in assisting me with my request thus far without hesitation. She make her job seem very easy. Naveera, thanks for all that you have done and with great hopes you will continue to be great.
Okay from start to finish I must say all three ladies Brittney, Destiny, and Danielle have made my experience as a first time Houston resident all the way from NYC worth while! I changed my mind about three times before I decided on this apartment and besides a few fixings here and there, I am very happy with it! They answer the phones and are very polite! Mr. Douglas is awesome! He responded to my issues literally within 10 mins! I know it sounds unbelievable but it’s true! I am the review Queen, either I like the service or I don’t! I love this place so far and I am looking forward to spending my first year here! Even my daughter loves it!I had an accent furniture that I needed to put up and Mr. Douglas did it for me with a smile! He is warm and welcoming. Thanks to all the staff here at Advenir for your impeccable service. Please keep this attitude up and don’t change! I know some disgruntled folks can be taxing to your mental, but there are many who appreciate you all!If you are looking for an apartment community keyword community, look no further than the Advenir at Milan!
The maintenance here is amazing!!! Douglas (the maintenance man) first of all always comes with a smile on his face ready to work and fix whatever the problem is QUICKLY and efficiently. Every time he comes I never have that particular problem again!
If I could give more stars I would because this is an amazing place to call home. From the front office to the maintenance every single person is so cooperative. Danielle, Destiny, Melvin, Douglas thank you for everything you do for all of us.
Came to tour with naveera today she was really helpful Answered all of the questions we are looking forward to move in here.
I am pleased how speedily Douglas ( Maintenance ) guy handle my request by fixing the appliance I requested. Applause👏🏽
Douglass was very polite, nice smile and a pleasant voice he completed all work order in know time great job Douglass and thank you.
Maintenance worker Douglas was friendly upon entry.Prompt response to A/C filter replacement was on point. Very knowledgeable.
Absolutely love this place, its so peaceful and quiet. Ive been living here for 3 years going on 4. Thanks guys for making me feel at home!!!
Maintenance at its best. Douglas has been awesome. He’s always ready to work and help with any issues
Amazing management, clean pool, very safe to live .
The staff are very nice and knowledgeable,I really love living here, Danielle,, Naveera, and Destiny are awesome
Again, could not praise enough! The staff at Advenir at Milan who knows you on a first name basis! Great connection and shout out to Destiny and Danielle!But kuddos to a great maintenance staff who goes above and beyond to DOUGLAS MARTINEZ!!!!!!!!! He is truly the most hardworking, dedicated staff of Advenir at Milan! He came in my apartment to fix a plumbing issue and also notice other concerns and went out of his way to fix it, i.e. icemaker and oven light!!THANK YOU SO MUCH!!!!
Douglas did a marvelous job fixing my washer. I am happy with his work
Doesn’t have enough security in my opinion if the apt have more security than the community’s ratings would came even better hope you guys arrange for more security system in the future
I have been her for 4 years n in loving the staff is so cooperative specially assistant manager Naveera is very helpful
The maintenance was the best for the apartments. Douglas fixed our kitchen lights. He also helped take the chain out from the fan too. He was a big help.
Douglas is the best on the property he is very professional and always on time and gets the job done thank you
I have been living here & the maintenance really nice Naveera answered all of my questions love living here
Excellent very fast Mr. Martinez.
Me & my wife just moved in here, we loved it Naveera Memon was really helpful she helped us with everything Really happy to here really good customer service.
I have had a great experience so far with Advenir at Milan! I had been looking at the property along with some others and when the winter storm hit had to move sooner than planned. Naveera Memon helped me sooo much and I was able to move in quickly. Once I left both copies of the apartment key in a U-Haul. By the time I realized it the U-Haul was closed yet Naveera was able to get me a key! She really is the definition of going above and beyond. The apartment is spacious, the appliances work well and I am super pleased to be here! Also, I am a stickler for good customer service and Naveera passed the test ;-)
Good service. They resolve the issues quickly
Mr.Douglas is very nice and hardworking manHe always does good job whenever I need help he cooperates with me.
The Advenir is an excellent place! Ive had the pleasure to meet Douglas (maintance team) and he is excellent at what he does, an examplary team member of Adevnir at Milan.
First, Thank you soo much Miss. Naveera Memon for give us a very very good services. I would recommend Naveera Memon for her great services. She did her best for ourselves.Thank you soo much .
I’ve been living here almost 3 yrs and i love it.. the maintenance guys are awesome !! thank you!
I am so happy I moved into this apartment, weve been here close to a year now and we havent had a single issue.... all the staff are very helpful and nice, all the maintenance guys are always ready to help and assist.... this particular one Douglas always has a smile on his face and helps asap! I am glad. This is a place to move into!
Its a excellent place to live at. Amazing staff specially douglas, he is professional at what he does and knows how to treat people with respect and care, No issue at all. Pool is extremely clean, 5 star apartments. I really recommend this complex. Environment is A+, clean, quite and good neighbors.
I went to tour the community today and instantly I felt welcomed. The manager was the one to show me around and she was super sweet. She answered every question I had and helped me find the perfect apartment for me. I got a sense that it was important to her that I felt like I was at home as much as possible. I am definitely coming back soon to lease.
Been here 3 years, quite neighbors, thank you for good friendly staff/maintenance.
My experience here from day 1 with Lauren was exceptional! She is so nice and patient and she answered all my questions. She helped me every step of the way with showing me our apartment to signing my lease. It was so fast and easy. After moving in and getting to know the staff they are ALL amazing!!! Lauren, Simi, Brittney, and Maria run this property like no other!!! They are THE BEST!!
Douglas came out in a perfect time to fix my water heater. He was finished in 2 MIN!!!!! Very friendly. I LOVEEEEE IT HERE!!!!
Douglas from the Maintenance always provide great service .He always politely listens to the problem and works around to solves the issue.
I have been living at Advenir at Milan for 2 years I really love this place and when I need maintenance in my apartment unit Mr Douglas help me doing anything I really blessing to living here!!!
Douglas was great in getting my dishwasher issue resolved
I love my Maintenance Team. People like this make living in an apartment worth every penny. Im so so spoiled! Thanks again Douglas!
I just want to say Lauren is the best! She’s so outgoing, vibrant and understanding. She will answer anything for you. You’ve stopped by the right place. Look no further to your next apartment. Don’t forget to ask for Lauren! ♡
We love Advenir At Milan. The office staff and the maintenance crew are amazing . We recently put in a work order for our track lighting being out and within 24 hrs Douglas from maintenance fixed the issue. He was great and super professional. I would recommend Advenir At Milan to anyone looking for a great community to live in.
I can not say enough how much I have loved living at Advenir at Milan.I have lived here for three years and sadly have to move for a new job in another town.I have had such a great experience with maintenance and manager Maria.Im blessed to have been able to call this place home and it will always have a special place in my life.Thank you Advenir for making this such a wonderful experience.
I want to thank your manager Brittany Collins for being helpful in my search for a new place to live. When I walked in I was greeted and giving details on the move in process. I would recommend this place to my friends and family. I first noticed the curb appeal when i arrived to the property and the excellent customer service was great.
The staff in this community is really very good and helpful.I will switch and move in this Saturday, they are very good to provide our KEY to confirm the maintenance status of the apartment we will live in.I have lived here for more than a year. When I encountered a problem, the staff maintenance was quick and friendly. Really good.A lot of appreciation to Mr. Melvin and Mr. Douglas.
With my lease almost being up I chose to shop around for another apartment and stumbled upon this apartment complex. I decided to stop by and was pleased with the way that the employees greeted me. They gave me a tour and helped me with all my questions! Definitely some of the friendliest employees I have seen.
I love using the pool! I appreciate them taking time to renovate the pool last year before it opened for the warm weather. The gym is great 👍🏼 I am happy living here. The office and maintenance staff is friendly and willing to help.
The Maintenance crew at Milan is one of their best assets! Douglas takes his time to do a good job and does it in a professional manner. They are one of the reasons why Ive been here going on 12 years!
I like their services. Special I thanks of Douglas. He is very helpful and skillful person.
Ive checked several apartment complexes in the area a few months when I moved to Houston and Advenir at Milan was the best amongst them with comparable rent price.My 1BR is very spacious and has a great floor plan and I love my patio.Office staff is always positive, super friendly and courteous.My maintenance requests were attended to promptly and with no issues.Pool is nice and large, pool area is neat and well maintained. Also I never have a problem with parking - plenty of spots are available all the time.Thank you for great service!
Weve been living here for nine months now and I have nothing but good things to say. Its quiet, the kids enjoy playing at the park inside the complex, maintenance is fast and efficient, I havent seen any bugs, and the gym and the pool are very nice and well maintained. Its very much a family-oriented complex.
Cant say enough good things about this property. Management is super friendly, knowledgeable, and so helpful. The maintenance group are so responsive to any issues and they get it right the first time around. Excellent group of employees at the Milan :)
Advenir at Milan is an amazing place to live in the Sugarland/Houston area. From day 1 my wife and I have had nothing but a wonderful experience dealing with the staff at Advenir at Milan, the ladies in the office are prompt, professional, and positive with the attitude they keep while running this awesome community.We love it here and do not plan on leaving anytime soon .
I enjoy living at Milan. My neighbors are friendly and the office and maintenance staff is awesome. They are very professional and kind. They always make me feel like family. Thank you Milan ❤️🌹
If you decide to come here you will not be disappointed! The area is very nice. The staff here is also amazing! If you come in ask for Simi, she’s very helpful and always provides the best service!
Office staff has absolutely no clue what theyre doing. Ive had multiple instances of problems with packages. One time I was told a gift package was delivered only for them to tell me it wasnt. The gifter reordered the package, and when it arrived, lo and behold I had two of the same package. I had another package that I was given multiple notifications that my package was delivered only to be told that they didnt have it. During the pandemic they left all packages on the front step of the property where any random person can come up and snatch it. And the offices only response is essentially, Tough luck we cant help you. I will not be resigning my lease here purely based on the incompetence of the office staff.
Nice apartment and good customer service
The maintenance team is awesome! Melvin Torres was super helpful and quick to fix the garbage disposal in my sink. He was very professional about it even though I caught him at the end of the day.
Good place to stay
I took a tour with Lauren and did my whole leasing process with her. First off, i want to commend her on how helpful and professional she was, i probably called her like a thousand times and she was so nice and welcoming every single time. The apartments are super nice, clean and very inviting; they have a really great leasing special that makes your moving so much easier and the price is great. I am so happy i signed here, everything is perfect!
Douglas come in to fix garbage disposal and was so helpful
The staff: VERY NICEThe Maintenance: Very quick and efficient!The Grounds: Always kept up!The Community: Very proactive and warm!I love this place and everything about it and plan to be here a while!
Amazing staff! Brittany takes great care of us whenever we need her. She really makes our house a home! Thank you
This place is amazing! Ms Britney and Ms Lorrine are just so nice and make the whole move in process so easy. The apartments are just so clean and quiet. the price is amazing for all the space! Even manager called me on my move in day to make sure everything went smoothly. I just cant say how amazing this place is. How friendly and welcoming everyone is.
The property is beautiful and is a must-see. There are several options available to customers and the Advenir at Milan has become one of the top choices in the search.
Great service when you have apartment issues. Cant say much about other appartments Ive lived in but so far these are the greatest
Douglas always does such a wonderful job when handles the maintenance in my unit. He also does a great job at keeping the area that he worked clean. Thanks Douglas.
I really in enjoy living here. Everyone in the office are so cheerful, helpful, and fun to talk with. Although I really dont get a chance due to work the have event by the pool which I think is cool. It brings people together. And the maintenance is very timely when something goes wrong. These apartment are very clean and bug free.
Simisola is the absolute best! Her personality is so calm & reassuring. I highly suggest & will definitely refer others here.
Just signed a lease today but this wasnt our first visit to this apartment complex. On both occurrences we were assisted by Lauren and each time she was SO HELPFUL! I appreciated her eagerness to help with the application process (since changing to electronic) and how she was able to answer every question with a quickness no hesitation. The staff all greeted us with a smile and the overall feel was welcoming. Im excited for our new beginnings at Advenir!
Stay away from this place! Horrible management. They increase the rents by large amounts for existing customers even though the market rent value for new customers for similar apartment model on their own website shows 150 dollars less(for the same period). This is extremely UNFAIR to current renters.The manager is rarely on site. The people working in the leasing office always ask to email the manager for any concerns but no one ever responds to the emails.The referral program is a SCAM. More than 4 months later, no referral check is issued and instead vague answers like give it a couple more weeks, it is in processing are given. They give excuses like we have a hundreds referral checks in process so the system is backed up. Imagine if one refused to pay rent saying we have other bills to pay, would they accept that?Valet trash fee of 25 bucks is mandatory, and still one has to pay extra 15 dollars for trash fees.Leasing office agents dont care about concerns as they dont have proper information to give. On top of it the security gate is most of the time broken.
Susan took her time to take us round the apartment. She was friendly and make us feel @ home by her being empathetic to my needs! I felt as if we had connected, building a working relationship i could trust. I could see myself actually living in a apartment such as this. It had exactly what i want and thats whatever i need and the place is beautiful! Thank you Susan for your patience.
The staff are very helpful and very safe area .
I have enjoyed living here for over a year now! The staff is always friendly and the maintenance guys have gone out of their way on multiple occasions to help me and my family out. (even a flat tire on my car) Having community events each month also makes living here fun.
Douglas is always great and very helpful he always get the job done best guy ever!!!!
The office staff is very friendly and helpful. I had questions about the area and the property. The staff was very knowledgeable and professional.
Douglas install new AC unit great job, thanks
This is my very first apartment and I have to say the movie in experience was amazing ! Marie is a amazing person and the staff they are excellent . They help me in so many way they don’t understand . I love the location. The family activities they have monthly, shows that they are a family oriented complex. I plan to move into a bigger apartment at Advenir at Milan once my lease is up ! You will not be disappointed.
As a resident who has lived here for 3 years I am really disappointed with the office staff. This really is a great community to live in so that is why Im frustrated writing this. I was given a orange towing sticker on 8/2/2019 in the lease its states we have 10 days to move a vehicle. On 8/5/2019 I tried calling the office and even left a voice message. I wanted to discuss why my sticker was out No one ever got back to me. Come 8/8/2019 I come outside to find my car missing. It was towed 2 days earlier then the given time. Im out $240.00 and was met with i should have called and we can offer a 1 month garage space for free. I do not want a space! I want the money i just had to eat because no one could get back to me in a timely manner. I would have contacted the owners but no email for them. Not cool treating residents that way. The rent isnt cheap here for us to be worried about our cars being towed. Hopefully the staff will do better to show actual care and concern for residents.
Lived here for almost a year now. Got robbed on April 7th. Maintenance came to fix the doorframe the next morning. Across the hall, my neighbor has the same doorframe guard, so his apartment must have been broken into some time before mine. The apartment never did anything about the break in. There was no message sent out to the community. No plan for safety or prevention from it happening again. Im disappointed by the lack of action. No one has said anything to me, like it never happened.Update: I got charged for renters insurance even though I have my own and never had a gap in coverage. I showed them proof of insurance within 2 days and still somehow got charged. What a scam.
Douglass the maintenance man came and fixed my water heater and my fire alarms within an hour of me calling the office. Nice staff and good area.
Great staff all around, great friendly people. Apartments are a good place to live its quite and safe.
I absolutely LOVE this community the amenities are awesome. Brittany and the staff was very helping and friendly. I’m not moving until June but this community is at the of my list