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The Bike Doctor Hilton Head
80 Beach City Rd, Hilton Head Island, SC 29926, United States
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The Bike Doctor Hilton Head

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Ke
Review №1

I bought a cheap road bike online. I brought it to the bike doctor to get some upgrades after I had taken it to two different bike places who charged too much and couldnt do what I wanted. Maria took it, upgraded it better than I thought was possible, and charged me half as much as the last guy who couldnt even do the basics. Ive been back for other repairs and charged way less than I expected. The quality of repairs are fantastic. Maria has also said I cant do some of the upgrades I want and I respect an honest answer. Also the bike is given back when promised.Thank you so much Bike Doctor!Id give more stars if possible!

Th
Review №2

Everyone I interacted with at the Bike Doctor was phenomenal. From ordering to delivery to answering my questions on the phone, I felt well taken care of. The bikes were very nice and were reasonably priced. Everyone in my group loved them!

Gr
Review №3

Great service and friendly people. Very reasonable.

Ky
Review №4

If you have any problem with your bike on Hilton Head, this is THE place to go. My family just came down to the island for the week and on the drive, my bike tire was on the rack and got melted by the exhaust. I was worried it was going to be a huge hassle and a bunch of money to get it fixed, but I brought my bike to the Bike Doctor and they were able to figure out the problem and put a new tire on my bike in just minutes! Not only that, but they went the extra mile and checked some other things on my bike and found out it wasn’t put together very well and they ended up fixing those things for no extra charge. Long live the Bike Doctor!

Ja
Review №5

I needed a tire repair while on vacation. They got it done immediately so I can still enjoy riding on the island!

Pa
Review №6

Maria was extremely knowledgeable and fixed up my crises in 1 hr and a half after she had estimated 2 hrs. I busted the hanger of of my derailleur, bent a few links in my chain and damaged the shift cable. She knew we were here on vacation and took care of me right away. The shop was busy too. I would give them more stars if I could.

Li
Review №7

Had my tire fixed in 3 minutes flat! Great experience!

Tr
Review №8

The staff is professional, knowledgable, and generous with their time every time I have been here.

AM
Review №9

Best transaction Ive had in a while. they had exactly what i wanted at a fair price...and they delivered it immediately Paul did a great job.

Ki
Review №10

I stopped by when out for a ride on my trek 29er to see if they would air up my back tire, I had brought my bike but not the presta valve needed for air. They brought out a pump and filled both, no charge. I got a flat a few days later, they fixed me up in an hour. When I got a second flat near the bike rental shop in Palmetto Dunes, they said they didn’t have parts due to Covid. I took it back to Bike Doctor, they fixed again- no charge! Thanks so much for the fast, friendly service!!

Gr
Review №11

Had a flat tire and they delivered the necessary materials and helped install! Highly recommended. Maria definitely knew what she was doing.

Sh
Review №12

My wife and I bought two used Beach Bombers from The Bike Doctor. The bikes were very solid and economical. Almost a year later, I had a small problem with one bike, and they fixed it on the spot, free of charge! I couldnt be happier with the products or the service!

Le
Review №13

We have had bikes repaired all over the island and continue to believe The Bike Doctor is just one of the best all around. Helpful, priced Right and always kind. Just a great local business who we so appreciate.

An
Review №14

I only needed to remove the crank, so, I was looking for the tool. They didnt have one for sale but they just said bring the bike well do it for free.Here is a guy who clearly does not nickel and dime you. He wants to get and keep my business and he will have it.Very happy.

Ty
Review №15

We stayed in Hilton Head for a week and lost the connector for our bike trailer, made a quick stop by here looking to buy one because we couldnt find them anywhere, instead of missing out on bike riding for 2 days waiting on Amazon shipping, the manager offered one to us for free for the week, no questions asked! Ill be going there every visit going forward for my bike needs. Very nice people. Thanks so much.

Pe
Review №16

Im vacationing here and brought my bike along. My front break started acting up so I stopped into The Bike Doctor as I was riding by. The gal working there quickly turned 2 screws and sent me on my way with a smile!!I greatly appreciate it. Thanks again 😊😊

Ni
Review №17

Andrew and the entire Bike Doctor team is nothing short of perfect. Great product: all bikes were in great shape, including tie nice road bike they set me up with. After a change on my part, they even delivered on a Sunday. Love them. And the shop has just about everything.

Da
Review №18

Excellent service, great turn around time. We really appreciated Paul’s dedication and honesty. He fixed our bikes quickly and didn’t do anything that didn’t need to be done. We were very impressed with his service

Sh
Review №19

The Bike Doctor is always extremely pleasant to deal with. They have the best quality rental bikes on Hilton Head and their delivery service for rentals is incredible compared to the other rental services weve delt with. They even did me a solid and gave me roadside assistance for a flat on my personal bike :) I couldnt recommend a better all around bicycle shop!

Na
Review №20

We have used the Bike Doctor for years and have been very pleased. Always great service-especially when we had a flat tire and they delivered a new bike to where we were stranded in record time. Great job!

Fi
Review №21

Over the past 5 years I have used bikes from James and his team numerous times. Having one of the best run bicycle rental shops on the island my family can easily jump on some cruisers in the afternoon on Fridays and ride down to Coligny Beach, enjoy the beach for a couple of hours and ride back to drop them off. Every bike I have used has been is in good or better shape and some have been brand new. Last week I called ahead and they had the bikes waiting for my family of 4 when we got there which was awesome to be able to jump on and ride off to spend some quality time with the family.

St
Review №22

James Bradford & Kerrie Bradford are masters at providing supreme quality bicycles with timely delivery at an affordable price. My family loves getting to travel all over the island on top notch equipment and The Bike Doctor is always in when we need transportation. Thanks Bike Doctor !!!

Je
Review №23

We brought our bikes with us on vacation so we could ride all the bike trails here in Hilton Head. We discovered our tires needed to be pumped up along and our front breaks needed to be adjusted! We were greeted with a friendly “sure can do this for you!” In less than 10 minutes we were on the trails again pleased to know kindness and professionalism is part of this business!

Je
Review №24

The Servicemaster was prompt, professional and did a great job on my bike. Highly recommend the Bike Dr. for your needs!

Ge
Review №25

Ive been taking my bike here for years. The service is topnotch and the staff helpful and friendly. I would greatly recommend it to anyone interested in fixing or buying an use or new bike.

Sh
Review №26

These guys are awesome. The bikes are always in great shape, delivered free and on time, and the price is best on the island. We have used them many times and always happy. Thanks Bike DR!

do
Review №27

I am James Bradfords son, 21 years old and currently serving in the Marine Corps. He is a amazing business man and an even better father to ALL of his children. Not sure why google hasnt removed this post as it is untrue and uses personal affairs to discredit an amazing business. Thanks.

Ga
Review №28

Rented two bikes and a trailer Monday July 24th an hour into our bike ride my bike broke.They did come out as fast as they could to swap out bikes for us.After that we were in our parking lot and mom wrecked into the fence and screwed her arm and back up pretty good to the point she couldnt ride anymore.I called Bike Doctor and told them that we wanted to turn the bikes back in because we werent going to ride anymore the rest of week.Weve had them for about three hours at this time.I was told they would come get them and give us a pro-rated amount.Well of course the whole week went by and they didnt get the bikes and charged us the full amount.I wont rent from them anymore.

Ju
Review №29

Our recent trip to Hilton Head proved more than an adventure. We were in a real bind, literally, as my right shoes cleat was permanently stuck in the Shimano clip on a brand new bike. My husband was fortunately riding behind me when I realized I could not unclip my shoes to dismount at a stopping point. I headed for the nearest tree as my husband approached from behind to grab me so that I would not fall and become injured. He untied my shoe, and I was able to wriggle my foot out. I waited while he rode back to the hotel to get our vehicle, which had a bike rack. A friendly cyclist stopped by to help me as I waited in the pine straw with one shoe- he took out his tools a d tried to help me, but it was no use. He then highly recommend The Bike Doctor, hoping they might still be open, as it was a Sunday. Lucky for me they were openHooray for Matthew!!! He was a delightful, enthusiastic young man, who was more than willing to jump in and help!!!Thank you, Matthew!!!

Te
Review №30

James, Dominic (sp?) and others took my 1974 Viscount in for service and provided it with exceptional TLC to bring it back to almost new condition. What I learned from their work is they 1) know their stuff exceptionally well and 2) want to do the job right. A great shop for service work on your bike.

Ch
Review №31

Best customer service and wicked fast turnaround. Been going to bike doc for over a decade. These guys know bikes and can do anything!!

De
Review №32

Knowledgeable, friendly folks. Great to do business with. Love my bike.

K
Review №33

Easiest bike rentals on HHI. Friendly, reliable, timely and great quality bikes for everyone!

Ra
Review №34

I bought my bike from the Bike Doctor a couple of years ago and Ive been taking it there for service ever since. They found the best bike for me and are always staying on top the maintenance, Definitely the best bike shop in the area.

Mi
Review №35

Bike Doctor is the best!! They go out of their way to make you cycling experience in the lowcountry a good one, whether your racing high end or simply cruising the beach, highly recommended!!

Ch
Review №36

Shawn hooked me up with a big boy bike for the beach its awesome and it was a great deal.

La
Review №37

I travel with my bike and go to a bike shop everywhere I go. Great Mechanics, Great Service. Buy, rent, or fix here with confidence.

Am
Review №38

Great service, very friendly and helpful...Our bikes ride like new!

Je
Review №39

Fixed a busted spoke for me quickly and cheaply. Real friendly folks.

Bi
Review №40

Best prices, great staff, never say no!

Fr
Review №41

Very knowledgeable and helpful.

Cr
Review №42

No help to me tell me no part in .. he didnt he took one look at me and told me they have parts and you can help me

Pe
Review №43

Great Service

Information
18 Photos
43 Comments
4.8 Rating
  • Address:80 Beach City Rd, Hilton Head Island, SC 29926, United States
  • Site:http://bikedoctorhhi.com/
  • Phone:+1 843-681-7531
Categories
  • Bicycle rental service
  • Bicycle store
  • Bicycle repair shop
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–4pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:10am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Activities
  • Bicycle hire:Yes
Planning
  • Quick visit:Yes
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