I did have a bad experience at first but the owner Thomas was very kind and called me to state they will repaint my nails. I thought that was very kind. The girls are very sweet and welcoming and they have a very wide range of colors and products that are amazing. I highly recommend this spot for great service and atmosphere. Thank you so much again Thomas
Tiffany was very professional when she took my call and even told me when to come to avoid waiting. The check in system was easy and even gave me a chance to win a discount. The place has a lot of detail and you can tell she cares about her customers. Would definitely go back and she promised to have the buffer I like for the next time I go :)
Hello! My name is Amanda Today I went in looking for a nail design for my graduation. The service was fast and super friendly. The pedicure was extremely relaxing, the lady exfoliated my legs, gave my skin a treatment, rubbed my legs with lotion and then massaged with hot/ warm stone rocks. She was very gentle with my nails and did an amazing French design on my toes. In the beginning I was unsure what to do with my nails, I had a simple bland transparent white color envisioned. The manger, Tommy, looked at the nail inspo and gave me a whole new idea. It was classy, elegant, and new! I loved his idea. He did an amazing French tip on my nails, but it wasn’t flat and round on the tips, instead he created a unique upside down “v”shape, with a transparent middle with a gold gem placed at the tip. He was very kind and loved the design as much as I did. Hot nail spa is truly a relaxing, all friendly and beautiful place. Not only was the service on point, but my nails came out amazing 😍
Amazing experience! From the moment we walked in, we were greeted in a professional manner.Tommy the general manager, made sure my daughter and I were comfortable and attended expeditiously, considering we didn’t have an appointment. This spa is clean and organized. The entire staff was wonderful.We left with a smile, which happens to be the spa’s motto.Definitely a returning customer.
First time at this salon and I am very pleased with my service. The salon is very nice and clean. Nicely welcomed by offering you a drink or water. My tech was yeney, a perfectionist. I think it’s been the best experience I’ve had in a long time. Will definitely return.
I have been here two times and both times have been great. Their volcanoes spa pedicure is worth every dollar. Their manicures are simple, they dont do cuticles and dont do anything special with their mani like other places (maybe some cream or hand massage). Their nail polish are unknown (at least to me), so I was surprised when my DIP lasted 3 weeks!! OPI DIP rarely lasts this long on me. I would definitely continue to come.
I found this salon on Booksy and was super excited to try it out as it is one or if not the highest rated salon in Hialeah. I made an appointment and was pleased to see that there was near by slots available in the case I needed to go at a later time. Seemed like AT LEAST one worker was available for a few hours. I made an appointment because, like anyone else I assumed that when you make an appointment you are guaranteed priority attention. Unfortunately when I arrived I signed in and was not greeted for 10 minutes. Fair I guess.. once I was greeted I was asked what my appointment was for and was not worked on for a whole hour. The lady managing the store front was nice, but irresponsible for allowing so many clients to be left unattended, whether walk in or appointment. It’s also very uncomfortable to be surrounded by clients that are upset for waiting just as long as you. After sitting in water for 30 minutes with no soap, pedicure rocks, nothing to entertain me, I became very upset. People make appointments to be attended to, not spend 3 hours in a salon for a gel manicure and pedicure. The workers are very nice and skillful, but there no way in this world that I will wait 1 whole hour just to be seen when I have an appointment. What does an appointment even mean?I am upset that this was my first experience and I cannot continue to chose a salon that does not value a customers time. Please do not squeeze in walk-ins when you are extremely understaffed and neglect people who went out of their way and chose your salon for an appointment. It is extremely inconsiderate.
The salon took me in as a walk-in and Yeney was fabulous. Very detailed and did a great job. Very kind and understanding. I will definitely be coming back. 😌
I’ve been coming here for a year now and I absolutely love it! After impulsively going to a different nail salon (because hot Nail spa was fully booked), I had a horrible experience. Luckily I called the owner, Tommy to see if he can squeeze me in on a busy Saturday to do a fresh dip manicure. He said yes and was kind enough to remove the poorly done dip nails and created a masterpiece. Definitely a 5/5! The prices are always affordable, the service is great and Tommy cares a lot for his customers.
GREAT prices. Normally I go to The Nail Lounge or Toi Spa but recently discovered this space because of their collagen dip and cbd mani-pedi combo specials.Maria & Sire give great dip manicures and the pedicures are the best I’ve had.The manager Tommy is SO attentive and sweet. I can’t recommend this place enough.
I been doing acrylic for more than 10 year but today I went to try the dip with yenni and pedicure with bretssi and I fall in love with this place the hot stones and feeling your nails so light I never going back to acrylic I help other can take advantage of my review and help then to go to a health beauty option went you do your nails 😍🥰😘😘😘
I needed to be fixed. My nails all chipped from the previous place I went to. My nails also became extremely soft to the point it was uncomfortable. But Yenny, the woman who appointed me, helped me out! She took off all of the polish, made sure all of the soft parts of my nails were cut so I can regrow my nails. She let me know not to put the heavy acrylic gel, which I thought the other nail salon didnt use (they did). I was very happy to not only go somewhere whos employees know what theyre doing, but happy to not have felt uncomfortable. She was very nice, and spoke to me very kindly. I will be coming back in 2 weeks! Hot Nail Spa may just be the spot for me. Thank you for fixing my nails!
Amazing service and staff! It took me time to find a good nail place but the staff really make all the difference, highly recommend!
The nail salon has many colors to choose from, whether its basic polish or gel. Not quite sure if they really do designs but gel seems to be their main focus. The decor has a harmonious set-up. The only downside would be the pricing. I think its very expensive to charge almost $50 for a basic mani- pedi. We were also offered to try their platinum pedicure for $50— no thanks!The person who did my pedicure did a nice job.
The best nail salon I’ve ever been to!!!! Everyone is so nice and they treat me like a queen every time I go in there. I always go to Jenny because she does such an amazing job on my nails and she’s also very nice to talk to :) They do a great job on their pedicures as well. I always leave this salon very relaxed. highly recommend to everyone!
Great service, friendly staff, best place I’ve done my nails and pedicure ♥️
Excellent service! Rosabel did my nails. Its my 2nd time coming to Hot Nail Spa. Great job all around.
I love the professional service it was very peacefulAnd the technician was very friendly and I love my applied color. Would definitely go againExcellent service 🥰❤️❤️💯
Excellent place, I love coming here the owner is amazing very caring and will go out of his way to make you happy. Jenny always those my nails and of course they always look great. I recommend this place to anyone . One of the most important reasons why I love coming here other than the great atmosphere is that everything is extremely clean they don’t re-use anything, everything is brand new for every client with is very important as I know for sure I will never get a nail fungus or an infection. Is very hard to fine a great place like this one, that’s why I recommend it to anyone
I love the staff at Hot nails. Thank you Tommy and Tiffany. Yenny did a great job as always. Love the volcano pedicure. So relaxing after a long week. We have to take time for ourselves. Highly recommend!
Excellent staff and professional service! Will return for sure.
First time here and I don’t regret it, it’s not just a nail salon in Hialeah. From the moment you walk in till you leave phenomenal customer service, clean. And most important good work.
The nail technician Maria saved my day my manicure and pedicure shes the best!
Amazing nail service. Love the ladies.
First time coming here and had the best experience 😍 this will be my new spot thank you 😊
SO GREAT! I love tommy. I come with my whole family every two - three weeks. always a quick and great job never flops
Let start of with how clean it is, spotless I was very impressed. From the owner Tommy, to Elizabeth that made look and feel so pretty. Everything was very professional. GREAT customer care. I live in Midtown and will drive to Hialeah again to use their services!!!!
This place is such a vibe! I love it! This salon only uses organic so there’s no harsh smell. The music is very relaxing. The nail techs are all great. Everything about this place is wonderful. I’m very happy with my nail salon and will be a faithful client.
Not even 1 star. Owner had a very bad attitude with my friend. Never coming back
Amazing service. The owner Tommybis very accommodating and professional. A welcoming establishment with wonderful cheerful staff.
I was in town visiting my aunt and needed to get my nails done. So happy I chose to come here. The staff was friendly, they were efficient and the place was clean. Tommy the manger did my dip and he was wonderful as was Briesly who did my pedicure, Highly recommend this nail salon.
I have been to many nail salons in my lifetime and I am very picky, so when I say this, it means a lot: this has been the best experience I have ever had. This is a true serene spa of relaxation and peace, yet with fair salon pricing. The environment is tranquil and high-end. The customer service is excellent. My technician, Briesly, spoke perfect English so there was no lack of communication at all, which is so important. The pedicure was extremely relaxing and the color is gorgeous. The massage part was my absolute favorite! The wine was delicious. The massage chairs were super comfortable. The owner, Tommy, is incredibly professional, caring, attentive, intelligent, and is a true leader of his team. He genuinely cares about your experience and this is gold. Thank you for transforming the nail industry experience one satisfied customer at a time. Keep on doing what youre doing. Your reviews say it all! Definitely recommend 100%. Come here and enjoy.
I never ever write reviews but had to for this salon! I come here all the time and love it! Tommy the manager is awesome and is always super accommodating. I am normally super picky with where I go to get a pedicure and they always exceed my expectations! Highly recommend! 👍🏻
It was my first time going here and doing powder dipped also. The people who work there are wonderful. The salon is very clean and has a very calming environment. Jenny did my mani/pedi and she was amazing! So helpful and professional. Not to mention that she did an incredible job on my hands and feet. I did the combo for a signature pedicure with hot stones and a coconut scrub. Amazing. I will definitely return every single time I’m in Miami!
This is my third but not last visit to “Hot Nail Spa.” They offer an amazing array of mani-pedi services. The Spa and Platinum experience are amazing! Don’t leave without the Hot-stone and Collagen experiences. The owner Tommy is the King of customer service. His motto: “We will put a smile on your face.” 100-percent accurate so far. Thank you ☺️
This was hands down the best mani/ pedi I have ever had. I am not just saying that to sound cliche! The people are so nice, professional, and detailed. The environment is so relaxing, clean, and soothing. The massage chairs are fantastic too! Yara did my pedicure and Van did my nails! They were both AMAZING! They were both very concentrated and what they were dosing and made sure everything was just right! I Will not go anywhere else while I am here! Thank you for such superb service!
Visiting from CT, I had the best experience of a wonderful, luxurious pedicure in an atmosphere of tranquility and enjoyment. The attention from the technician and especially from the owner, Tommy, was truly impressive. He explained the latest technology they use and the environmentally-friendly materials in the services. I recommend everyone to come here and enjoy this lovely nail spa for themselves. I wish we had one like this in CT!
I got the dip powder French (pink and white) and they look beautiful! This place is very clean and everyone is very friendly.
I’ve been coming to this place for over a year and I used to love it. This is the second time in less than one month that I come in as a walk in and the lady tells me they’re going to attend me in 30-40 mins and I’ve been waiting for one hr and a half and no one had attend me yet. They don’t either update me on when and I continue to see ppl come in a sit and get their service done. I will never come back and btw the place has gotten super dirty and all the girls that used to do good job on your nails have left. I now know why. Horrible. I don’t recommend don’t even bother you will loose your time here.
My wife went there today for the first time and she was so satisfied with the service and quality that she asked me to leave this review for her. She did her nails and feet with Jessica. Jessica was very nice, helpful and professional. Price is reasonable as well! Jessica also mentioned that the owners are all about giving back to the community. Keep up the good work!
I’ve always gone to this place as a walk-in and they have always taken me now there is a new lady there taking the appointments are the walkins and now she does not take anyone unless it’s an appointment that’s been made no matter how empty the place is it’s like they don’t want to make money and they don’t do acrylics first time I wear which was at 6:30 they said they could not take me because they were closing but they close at 7:30 and then I went the following day and they said they don’t take any walk-ins
Amazing experience and service. Love coming here with my wife. Highly recommend to anyone.
This place is the home of dip nails! They have a huge variety of colors, including glitter and chrome. They also have cute things to put on your nails, like butterflies, flowers, holiday stickers, etc. They know how to do every shape and length, on natural nails or extensions. The staff are very nice and sweet, while the owner goes above and beyond for his customers. 10/10 would recommend to anyone looking to do their nails.
I had an appt on 7/8 at 5pm. This was my first visit and I was really hoping to love this place. I had a volcano pedicure which I can easily say was one of the best pedicures I have ever received! I never like to leave negative reviews, however, I was extremely disappointed with my gel dip manicure. I spent a total of 2.5 hours there because my manicure bubbled up and the tech had to revise it. After the revision, another nail tech had to fix another finger as that one had bubbled up as well. I should add that the tech who was doing my nails was new and the client she had before me had the same problem with her manicure. Even after the revision, my nails appear to show cracks and ridges in the gel. I called to advise them of my issue and she offered for me to come in and fix the nails, which I appreciate. Unfortunately, as a mother of 2 little ones who I spend time with in the mornings and with a full time job during afternoons, I am very limited with my free time and unable to make it until next Monday. One of the reasons I prefer gel dip is so that it lasts me a few weeks and I dont have to be at the nail salon every week. I really hope they are able to rectify the problem Monday and hope to update my review to a more positive one.***UpdateTommy, the manager, reached out to me to see how my follow up was and was very focused on customer satisfaction. I have never experienced customer service to this magnitude and I have to say, I am very impressed. Thank you so much!!
From the moment I walked into Hot Nail Spa I was attended immediately by Tiffany the Boss and she was so sweet! Ony did my nails and feet and they came out amazing! Such a relaxing vibe. Thank you! -Ana
Highly recommend! The quality and perfectionism is amazing . Jenny is outstanding her work is on point and very sweet .. ❤️
Today, was my first time visiting Hot nail spa.I was greeted very professionally by Grace and I had the most amazing experience from then on.I had my manicure done with Ony and my expectations were exceeded.I then was seated on these comfy chairs and got a platinum pedicure by Jenny.Jenny is the sweetest she makes sure you are comfortable at all times and most importantly makes you feel relaxed and not rushed.Definitely coming back to this location.Highly recommend this Nails Salon 1000%
Hot Nail Spa is alwaysssss on point with not only their work but with their customer service. They’re so sweet all the time and always do an amazing job on my feet and hands. They’re so gentle with everything where I RARELY ever get cut unlike most other places. They’re realistic in helping you decide what kind of designs to do for your nails and even though they’re super busy all the time, they take their time with you and they don’t rush to get you out to get the next person in. They’re an amazing business ran by a sweet and hardworking couple. Love this place and will always come here for my nail needs! Thank you Hot Nail Spa!
After trying so many nail places in Hialeah I finally found a place I enjoy coming back to. Tommy and his team are super helpful. After a year of coming back I have never had an issue.I do recommend booking an appointment ahead of time. They do get pretty busy which is to be expected since they have awesome customer service. Thank you Capitan!
I’ve been here twice and Yanelys has taken care of me both times. My nails look amazing and ready for the weekend!🥰
I recommended Hot Nail Spa! The best in Hialeah they do great nails i have been coming here since i was 14 years old! Tommy is the greatest extremely nice and and so is his wife! I had broken nails due to another salon i had gone to and he helped me with no charge they truly care for their customers!! And how happy their customers are!! BEST IN HIALEAH !!!
Always a pleasant experience at Hot Nail Spa. Tommy always greets customers with a smile and the ladies who work in the salon are professional and friendly. I’ve never been disappointed with their work!
Ony is a perfectionist and I’m so happy with my new dip color! Ive been here three times and won’t go anywhere else now.They are very busy on Saturday due to the loyal client base but don’t give up! If you’re a new customer and have to walk in try going during the week - or make an appointment at least a week in advance for Saturday.The owners and receptionist keep the place humming. They are efficient but do not compromise customer satisfaction or quality.
Was a walk in with a broken nail all the way from texas..they worked me in and fixed it for free!..inand out less than 10 minutes
Second time Ive been there with the same girl (Jenny). Ive loved it both times! Shes great!
The staff is amazing and their dip nails last forever and looks really nice! Make you feel like home
I love this place and how they treat you jenny was very nice and did a. Great job 👏🥰🥰 totally recommend this place is awesome👌
Today I went for the second time and let me tell you Im very happy with my service. Grace was super sweet and helpful. Then Elizabeth did my feet and she was sooooooo good and super nice. Lastly and the best for last, Maikely she did sooooo amazing. She listened to what I wanted and delivered. My expectations were as always exceeded.
I have to say that of all the nail locations I have been the customer service here doesn’t compare to any other. Tommy is the most attentive and friendly nail shop owner. He truly cares about the customers experience and makes you feel welcome. Van did my nails and it came out amazing. He’s very nice and would recommend him to anyone. The place is very nicely decorated and clean. I can’t say enough great things about this place!!!
If you have never tried dip before I would highly recommend trying it at hot nail spa! I would always get acrylics but since I started coming to this salon a couple of months ago I haven’t looked back since. The second you walk through the door you’re greeted, offered water/wine and have an extensive collection of dip powders to choose from. If you’re indecisive on the color or design you want, Grace their receptionist is a sweetheart and will find the perfect color for you every time! The girls are really sweet and knowledgeable about their work. I was recommended by one of my best friends and it’s a party when ever we all gather together at hot nail spa. Their prices are amazing for the work and time they dedicate to your nails. Tommy the owner stands behind his work very proudly and has been so successful he managed to open up a second salon during a pandemic. I’m very happy I found my go to salon 10 minutes from my house and can’t be more grateful for how welcoming and accommodating they are. If by chance you need a repair before the 2 week mark, they fix it for free no questions asked. I would recommend booking your appt ahead of time through the Booksy app as they get booked pretty quickly especially during the holidays. 10/10 love Tommy and his staff!
Luxurious and affordable. We were greeted by Tommy, who is the pinnacle of hospitality! He made us feel comfortable and welcomed immediately. He runs an amazing business, and is very knowledgeable! The platinum pedicure was incredibly relaxing, and detail-oriented. Loved the massage chair and hot rocks at the end. Worth every penny! Can’t wait to come back.
This place is incredible. Top notch customer service, the highest quality work, high end atmosphere with reasonable prices, and very relaxing. They are ultra clean and hygienic, and there is no chemical smell in this location. The ultimate spa pedicure experience, highly recommended.Update - came back today for a regular pedicure and polish change on my hands since its my birthday weekend. Of course I was talked into upgrading to a fancier pedicure and I said yes! I dont know if maybe it is due to the fact that it was after 6pm, but the lady I got seemed a little off her game. No matter, the polish came out good and I was satisfied enough for my needs... the manager however felt I should have been 100% satisfied and really made the whole experience do a 180. I ended up leaving there feeling valued and happy, and totally intent on coming back. No place of business is ever going to be 100% perfect every single visit, but Tommy is not your usual business owner. He takes great pride in ensuring his customers are always pleased and leave his salon feeling fantastic. Thank you once again for top notch customer service. You really helped me get my birthday started on the right track! #happycustomer #highlyrecommended
Best nail salon I have ever been to!!! Phenomenal customer service my nails always look amazing!!! Strongly recommend going here !!!!!!
MY NAIL TECH IS MARIA,AND FOR PEDICURE YARA/ELIZABETH!THE LADIES ARE AMAZING,FUNNY,ALWAYS MAKE SURE I AM SATISFIED.THE PLACE IS A NICE,CALM VIBE AND LET ME ADD A SMALL KICK OF WINE IS ALWAYS NEEDED!!MY NAILS LAST THE FULL 2WEEKS PLUS MORE!RECOMMEND!
First time here and the ladies treat you like a regular, loved my time here just found a new nail place, and the price isnt bad either 😉
The nail work quality is excellent; however, there is a lot of issues with the appoinment system. I had an appointment for mani/pedi at 5:30pm it was changed by them at 5:45pm. I got there on time and made me wait for an hour. After complaining, my mani started at 6:45; (an hour later). Of course, no time for Pedi. The girls do an amazing job with your nails so I am going to give them one more chance. Advice for the Management: In Miami and its surroundings time is gold so do not mess with that.
The owner allow us to walk in as first time customer. The place had a lux decor. The staff take pride in the work and are friendly. The customers are also friendly. Large range of colors and an acrylic free nail salon. I love Tommy he give great customer service and ensure each staff is trained. My boyfriend love Makeliy pedicure a heck of a lot
Love this place !! Owner is super friendly. Great customer service.The place is super modern and very clean abd organize. Jenny did a great job on my nails!! Shes very friendly sweet and very pretty lady..Jenny did a great job and shes very fast as well. Deffinetelly recommend !!
I went to the salon to get a mani and pedi tonight and I have to say I really love it and I’m very satisfied with the service. My nail tech Elizabeth was very professional and did an amazing job. I had a great time and will definitely go back. Tommy the owner is very attentive and helpful.
Did my nails with Maria today, what great experience! She’s so sweet, considerate and calming. Maria is also very skilled, and so gentle. Loved my visit. Thank you, Maria. —sincerely, mayla
Great! Great! Great! Maria, Elizabeth and Maikely are awesome. Grace is always so polite and helpful. Super accommodating and friendly. The place is clean too! Highly recommend.
Worst place and super over priced. I don’t mind paying more for my mani/pedi if it last and it’s worth it. This place is not. My gel manicure barley lasted a day.
They are so great!!! Maria and Oly were extremely professional and clean. The whole team is always very attentive and nice. Nobody does better nails then they do! Thank you so much!
Felt very welcomed by Tommy the moment I walked in. Customer service is excellent and there are SO many dip colors to choose from! 😳🙌🏼 Loved the environment and calming music 🎶 as well. I didn’t come with an appointment, and he took care of me timely. Congrats Tommy for your achievements and success! Thank you again. 😊
Maria did my manicure and Yanelis my pedicure... they are more than talented, both absolutely excellent... im moving to Miami and this definitely is the place that I will do my nails and my mothers nails going fwd, if you are looking for the best nail technicians def Maria and Yanelis are the best ones in MIAMI!!! Tommy the owner is one of the most nicest owners that I ever talked too.definitely recommended!!!!
Loved the experience overall. Very friendly and welcoming. Maria was excellent and her service was great. Will definitely be coming back soon!
I have been coming to this salon a few times already, and it is the only salon I will go to from now on. It’s a friendly environment and the staff is very attentive. The customer service is on point!
Maikely! The Best! She was awesome, very friendly and gave the best foot massage! My 1st time and the best experience. My feet are so beautiful and clean. Definitely coming back!
Hot Nail Spa never fails me. Not only are they the most professional nail salon in town but their friendly service keeps me coming back. I had the best dip mani by Tommy. He’s really such a delight and makes each visit better than the next. My pedi was done by Cire and she is now my official go to technician. Even though I came in late with no appointment, she took her time and ensured I was comfortable and happy throughout my service. Love this place!
The only place I go to! They’re so attentive and always looking to make you comfortable. Maria who does my dip is amazing! She always gets the shape right and the quality is beyond good. Rosario and Elizabeth are sweethearts and the ultimate pros for pedicures! Rosario recently did the CBD volcano pedicure and it was literal heaven!! Can’t recommend this place enough to get your nails done!
Very professional from the moment you stepped in. Was treated very nicely by Tommy super good people. Rosario helped me out and she was so wonderful. She’s so sweet and professional and she gave the most amazing spa pedicure ever! Love them will go back soon thank you so much.!!!
First time great experience everyone was super friendly, hospitality is outstanding and great job on both my daughter and me. 🙂
Absolutely Amazing! I was well taken care of!100% recommend :)
I always do an appointment online on Booksy with Cire shoes the best I always do my dip and pedicures with her. She is the best and I love how my nails come out every time she does them. Never fails at making them look amazing! The nail salon itself is also very clean and all the girls here are super nice and professional with there work.
I have been a customer of Tommy’s since his prior shop. Tommy and Tiffany welcomed me back with open arms. Tommy has and continues to take Hot Nail Spa to the next level. The service and quality is outstanding. The ambiance is nice and very relaxing. Ony is the best. I’m very particular about my nails and she did them extremely well. Eli did my pedicure and she did an amazing job as well.
The best customer service around. Jenny and Tommy are the best. Thank you 😊
First timer... Great customer service from Tommy he explained all the types of products they had and the packages they had... Janelys did an amazing job on my pedicure and Malika did an amazing job on my nails... Thank you so much for the hospitality and great customer service... Will be definitely coming back....
I loved my first time experience here. They’re very loving and caring. They make you feel right at home and I won’t think twice about going back. I had the pleasure of having Tommy do my nails he was awesome. He is running a very fine establishment!
Love this place. So many colors to choose from, and Yenny who did my nails is a MASTER!!! I came out looking super fresh with my new set of white nails. She is the best, took her time, and made sure every nail looked amazing. She is the best, can’t wait for my next appointment with her.
I had an appointment today and it was the best. Rosario did my pedicure (volcano&cbd) and she would explain step by step, highly recommend. Core did my nails and they came out looking awesome I’m super picky and honestly loved them, I’ve alway left the salon with a bleeding cuticle but she was not harsh at all. They definitely have great customer service !!!
Today was my first time going and I was so pleased with my experience. I had done dip overlay and my nails look beautiful. Customer service is spot on! The spa is very well kept and clean.