Horrible service. Today is Sat 3:10pm. I called multiple times on Tuesday inquiring about ceramic window tint. Spoke to both Edgar and Eddie, both were very nice on the phone, after getting some info i asked them about coming in on Sat (today) @ 3:30pm to get the tint and Eddie said yeah thats not a problem. Fast forward to today, i show up at 3pm just to give them a little extra time, and what do you know. They big guy with blue shirt says we cant get you in if you didnt leave a deposit. I was never asked to do anything else when I called. I moved my day around and got a ride just for this just to get that answer. Ridiculous. Id stay clear of this place, might happen to you next.I think their response proves my point. Good luck.Correction: called Thursday originally, not Tuesday. See photo.
This is the third time I have had an install here. One stereo and two dash camβs. Great communication and service. I was able to walk in twice on the weekdays and they were able to take care of me right away. On the weekends I would call ahead or make an appointment. Just incase call ahead period. I would definitely recommend them.
Not happy with this place. Took a car to get a DVD/ TV player installed in the ceiling and it was a disaster. First I dropped off the car at 9am and they didnβt start working on it til about 2pm. Then we went to see how the job was going 15 min before they closed and said they needed another hour. Then they rushed the labor with 4 guys trying to finish up quickly and after they were done the DVD/ TV was on crooked! Now one week later, one of rear A/C vents and two rear speakers stopped working.. now Iβm taking the car to the dealer to see how much I got screwed with. DONβT TAKE YOU CAR HERE.
Attempted to bring my vehicle here for tinting. Was treated like I was an inconvenience. Could have been because they do great work and thus were too busy. Didnt feel great about the experience though, took my business elsewhere.
They treat you realey good and listen to what you are saying they only give you the best.
I always get the best quality work done on my sound system here. I donβt take my truck to anyone else. Iβd recommend Vivid Tint & Audio 100%
Replaced original radio that did not work with a new updated Kenwood that fits and looks like original equipment. Service Technician Eddy was very helpful. He explained what style of radio would be best for my car. No high pressure sales to buy more then what I needed. Installation was completed on time. All and all I was quite satisfied. I recommend Vivd Tint and audio to everyone.Thanks for the good job.
Great work they installed a system in my BMW e46 3 weeks ago and at the same time got my window up for me as the motor went out with it down. 24 hrs later i messed up the sound quality took it back and they kindly fixed it and it sounds amazing. Now im taking my new infinity for some window tinting love this place the quality of products they offer and there professionalism knowledge and 5 star customer service make this my go to spot if i could give a 10 star i would.
Went to vivid tint and audio twice. 1st time was to have a new stereo system installed. And the 2nd was to have my front windshield tinted. They did a great job and were very punctual. Employees are nice and helpful. I went back to have them fix the placement of my stereo, and they did that for me at no extra cost. Great place to go. Thank you all so much.
I came to Vivid Tint looking for an estimate on speaker installation after an uncomfortable experience at another stereo shop. Edgar heard me out and took care of me right away. After getting that done, I was so happy with the quickness, quality, and friendliness of this shop that I decided to get my tint done here too after some months of getting quotes at other places. Again, Edgar gave me a great deal, and he and his team treated me respectfully and were so friendly in explaining the process to me. He even took my car in the same day!!!If youre looking for tint and audio services for your car, make this shop the first on your list!!! This shop is definitely a go-to. The team here is honest, reliable, fast, friendly AND very well informed! Thank you so much Edgar and your team!!! Would definitely recommend this shop to anyone!!!
Very nice place, price based varies on client.
Very honest and pleasant guy to do business with. Also did a great job with car audio! Keep doing great work!
Excellent service and fast installation of 4 door speakers system cranks now LOUD!
Went in on a Saturday morning to see about getting tint and a new sound system. Dropped my car off the next day at 9 a.m. and it was done almost an hour earlier than what they had told me. The quality of work and service is amazing. You will NOT be disappointed. I will definitely be coming back for an alarm system, and some LED lights. Thank You Edgar. You got a customer for Life.
Good work plus great deals
Had the windows tinted on my 2009 BMW X3 with the tint that keeps the heat out. Excellent product. Superior service. Perfect installation. This is where you need to go.
They were awesome on helping me get what I wanted. I highly recommend this place !!! I got my ride pimped !!!
Horrible customer service on the phone. Lady couldnt help me so she said she was ganna call her boss. Boss was to busy arguing with another guy so the lady that had me on hold told another person in spanish that she was just ganna hang up and sure enough. Some professional service I see
This business is so Professional. Eddie, Edgar and Lee ( Doc ) thank you for all your help and concerns. Any questions or little problem, ( maybe because I am a Senior), they always come through. Will tell all to go to Vivid. The Tint on my truck looks great also. Don C.
Great customer service
Excellent service! Eddie spent time discussing what tint levels would be best for my car based on its interior, and it turned out looking great!This is a family-owned business, and I mean the kind where the wife and kids stay there til closing. With that in mind, Iβd suggest calling the store before heading over, particularly if youβre not from the area and youβre trying to come by in the morning. Occasionally the hours might be different. My wife just tried going there at 9:30 on a Tuesday (Google says they open at 9) and they were still closed, did not pick up the phone. She noted two other potential customers drive over and then leave, too. Just call ahead of time like the day before you want to come in and Eddie will be upfront about any changes!
I had something I need fixed and they had me bring it in. They fixed the Trimble and they were so nice. I will take all my cars there again. Thank you you were all so nice too.
Although they did a good job in installing the stereo, they did not give me my car back the way I had it, the back center divider was not put back the way it was, the cover under the steering wheel was falling apart and I had to put it back as best as possible, but you can see that it is not all the way in.
The owner is rude and rather argue and name call then address customers concerns and complaints. How can you run a business and not be able to handle unsatisfied customers??? They lie to get business and they price gouge. Dont waste your time or money. We have 3 cars and have had many services done at stereo shops this is the worst experience from any of them my fault for trying to go somewhere close to home should of just drove the further distance .
This review is long overdue- and although i rarely take the time to review places, this one by far exceeds the worst service Ive ever received from a shop.Similar to someone who posted about a bad wiring job I had a terrible experience with Vivid Tint & had they been transparent and honest from the beginning I would not be wasting my time writing this out.The issues I had with their services are too many to explain in this review box but i will say they put me in a situation where I ended up wasting $700 on top of the $900 they charged me for LEDs and a new stereo, all because they did a terrible job in the wiring.Long story short, they cut the wrong wires when removing my stock radio and adding theirs. This sent an alarm to my car that something was off and thereby causing my car to dis-program itself. When i took it to the dealership (because i was locked out of my car to the point where it wouldnt read my key and had to get it towed) they had to reprogram the key, I had to buy a new one, and had to remove their radio. When i called them (vivid) to explain the situation they tried to blame my car alarm for the malfunctions even though Id had that alarm installed 3 years prior.I did not call them yelling or demanding anything, i simply asked them to come look at it and fix it. The owner gave me a lot of push back and did not accept responsibility so I have been in contact with a lawyer.Its not the money- its the action and the lack of transparency.As for the LEDs same issue. Only one was working and they would twitch. I got pulled over, and luckily the cop let me go because I explained the situation- but I couldnt drive around like that! I called them again, and they did not want to refund my money for the LED lights that were clearly NOT WORKING.To top things off (because my boyfriend got a similar stereo with them) he called a couple weeks ago letting them know his display is not working anymore. He got his done less than a year ago and they refused to help him unless he has the original receipt. I know they have invoices of the work, and I know they know who he is and that its their work because he even signed up for the payment terms- they just dont want to help.I am very disappointed with their service and lack of professionalism.From past reviews Ive seen that theyve been replying and trying to discredit bad reviews. I sincerely hope they do not try to do this with my review. Please know that I have photos, videos, and call histories of every single time you were unprofessional and rude- and of the terrible job you did on my car.If i could give a review without giving you any stars I would- you were awful to me, and what you did was not okay.06/12: in response to your reply:I know exactly who you are Eddie. You are exactly who I spoke to, and you are the one who yelled at me over the phone and trust me you were not saying God bless you then. I will provide whatever documentation is required to keep my review posted including my original receipt, bank transaction, and other photo documentation. As for calling you, I have no intention of letting Vivid work on my car ever again. It look a lot of money for me to undo your mistakes - I have no intention of going back ESPECIALLY when you were not willing to help then. I hope you learn from your mistakes.
Great experience always helpful with getting new products for my car
Got my windows tinted hear about 6 years ago when I purchased my car. Great service( Lifetime warranty? π€) however, the back window is starting to bubble... Ill have to see if the lifetime warranty will be honored. Ill post update soon.
Great store.went just to get hid light.sam sold me led lights. Better. Then got me in a nice system. All kicker. My car sounds very good. Good highs and deep bass. I love my system. Thank vivid tint & audio.
Horrible service! Guess you have to have a fancy car to be helped. Waited over an hour without anyone there saying anything.
I would like to thank the owner Eddie and his lead man Edgar, Iβm a hard woman to please and nobodyβs fool, so I came in their with high expectations. These guys were about their business and very personable at the same time. They worked with me and always made me feel respected and informed. They answered all my questions and did not try to sell me the most expensive but rather the most quality equipment. They are very busy and even though I still felt they were always doing their best to get my car completed as quickly as they could. I love my new Kenwood stereo and Viper alarm system thus far, and Iβm positive that if I have any issues they would be more then happy to take care of it. I will be making this place my go to for any of my vehicles needs and will be referring them to my friends and family. Thank you again Eddie and Edgar you guys are the best!!
Great service and helpful employees. My cars sound great and have killer tints. On all my rides. Thanks fellas.
Came in today for a head unit and speakers for my 2001 Tacoma truck they were fast prompt and amazing customer service will highly recommend Vivid u got u a new customer for all my rides
The people here are professional and do a great job. Highly recommend for any audio system or tint
Very professional people and knowledgeable. I will come here again and have them put new head lights. They care for there customers needs they even gave me a ride home while working on my truck.
Excellent place π.
After going to a lot of different shops from Ontario to LA this shop was the best one! Gave me a good deal on a superb sound system also gave me a deal on my window tint which came out perfect, talk to Eddie he will hook you up and make u feel like family, the crew hes got working in the back work together as a team just like it should be, Im very impressed and thankful I found this shop, youll be seeing more from me
Very impressive customer service. The employees were very friendly, helpful, and knowledgeable of what they talk about. They really listened to what I wanted to accomplish and made it happen. It was obvious that these guys really care about what they do. I cant thank them enough! I will be back.
I was always hesitant to get audio work done on my car but after my brother got some work done on his ride he referred me to Latif at Vivid Tint & Audio. My cars sound system is amazing and I only wish I got it done earlier. Great quality and price, I would highly recommend Vivid to anyone!
I personally love this place, got my car tinted last week. The price that I paid was the best i could find, and im very happy with the results. the staff was very attentive and friendly, and I already have friends going later on this week. Keep up the good work.
Ha! As a followup 2.5 years later i had a complete electrical communications failure-none of the 16 computer boards were talking to each other so i took it to a vehicle electrician to diagnose the issue...all of the wires behind the radio were twisted together then wrapped in tape! WTF! Tape is for amatuers...no but splices, or other crimped connectors-the least they could do was use wire nuts,....two blown speakers and the charge for the vehicle electrician to repair my car made it to be a very VERY expensive radio install-have any specific questions hit me up-will be more than happy to share their shotty workmanship
I always appreciate good customer service and I got it here. I wasnt sure what I needed but the guys helped me out and actually advised me not to spend as much as I thought that I needed to! My car sounds so good and even though I am older, I can appreciate some good bass too. I am already planning on going back for some tint.
Great Customer Service, They were great help and definitely knew what they were talking about. Also helped me get the best price possible. Sam didnt try to up sell me but gave me what I was looking for.
I was over charge and they didnt wear there mask while in my car. I had to disinfect my car. I wouldnt recommend this place to no one.
We had a stereo, vehicle alarm and DVD system installed in our truck a week and a half ago. When we went to the shop to purchase everything we were told that the Mickey Mouse job that had been done prior (not at the Audio Shop), was going to be fixed. We would be getting our current stereo back, because it is garbage, and that there would no longer be a loose center console with wires hanging out of it.When we picked up the truck it was late in the evening, and only the installation guy was there. We were told everything was in the truck, and he showed us how to work the alarm and the stereo system. He said that everything was ready to go.But, upon further inspection we found that the mickey Mouse job was still the same- they fixed none of the wiring or console problems that we had requested for them to do the work for in the first place.They actually kept my stereo, that they originally said was garbage; and they were already trying to sell it! It was in the display case, ready for sale.We were going to do some more business with them (get some really nice aluminum rims) but, we will not go back there again. I was very displeased with the service once I saw the quality of work that they actually delivered. Not to mention trying to under-handedly take the stereo that they agreed return when the work was done.
This place is a joke. It is what it is βquote from the workerβ go to extreme tint, spend a little more but get much better quality. Sounds like the 5 star reviews are from friends. Youβve all been warned.
Installed speakers in my car. Sounds great !! Best service.
The tint job they did was among the best Ive ever seen. Their attention to detail shows the care and quality of their skillcraft. Worth every penny.
Eddy was great customer service. Gave me a great deal awesome job on my windows.
I originally went into Vivid Tint & Audio just to check out the place to see what they had to offer, but I was blown away with the professionalism of Sam and his team. So I decided to purchase a Sony Apple Carplay unit that also came with SiriusXM tuner. They also hooked up my back up camera to it and added a second camera under the passenger mirror. So I feel like Im in a newer car when I back up or change lanes. Thanks Sam, Im loving life and my car again. :)
This shop been here long time because of Good customers service and good prices
Chris installed ADT recently for my house.I am very happy with the results. He is professional and polite. Thanks for everything Chris
Fast and Excellent service, even got hooked up with a decent price, thanks again! definitely recommending to go here if you want the job done right
Friendly staff and great customer service. I was pleased with my purchase. Thank you guys.
Went in to the Audio Shop, now Vivid Audio and Tint. They have a new staff but the same manager. I got tint and a nav unit installed. Kevin was my sales person and he was pretty knowledgeable. Over all satisfied with the quality of work, just took a little longer than i was told.
Yo. ive had my audio and tint done on my other cars and these guys were by far the best choice. hands down, quality, price and fast.. the best.
I recently had my door lock remotes replaced and was very, very pleased with the work that was done and how fast it was done. Thank you so much for your good work.
Highly recommended and pretty great staff. Very knowledgeable and easy to deal with. Got what I needed and they got a customer for life!
Worker was helpful with getting me some new speakers for my car, installation was fast. Overall good experience. Will be going back.
I very poor quality installations at this place. A few years back I had a system installed and later I noticed wires just thrown under the carpet. They were not even cable tied or anything. Ive done installations in vehicles for other communications for about 20 years. When I mentioned it to the person at the front counter, we said it would cost extra to clean up the installation. Today (3 years later) I bring it back for no audio coming out of speakers and they have me pay up front as if Im going to run away without paying.
THESE PEOPLE SUCKKKKSO UNPROFESSIONALThey grounded my amp with a tiny screw and that made my truck shut down in middle of freeway. AlsoI took a custom sub box to put under back seat of my truck. All they had to do was drill holes for the sub wires. They could have done it anywhere where wires couldnt be seen but they wired through the sides.So when i open back doors you can see the wires stand out.
GREAT SERVICE! FRIENDLY! MY TRUCK HAS NICE TINTED WINDOWS NOW! FAST WORK THANKS GUYS!
Just had a stock radio replaced with another stock radio. They got it done quick. Decent price.
Highly recommended! Unbeatable pricing with amazing service. Very satisfied with my experience at Vivid!
I went in to get my front two windows tinted and was shown a really cool display that you literally feel the difference of their different tint materials. I ended up putting ceramic tint on my cmax hybred sunroof and windshield Now i almost never. use the gas portion to run my ac. They have some neat stuff their but the ceramic tint was an investment thanks Vivid
Got my car tint there for a incredible price! Super friendly staff!! :)
I walked into the store on my way to the burger place next door just browsing and not expecting to buy anything, but when the guy told me about their specials that theyve been having because they are under new ownership, I couldnt let the deals pass me by! I needed to get a navigation system since I am always getting lost, and it was so inexpensive, but such good quality!!! They installed it within an hour, and I am so happy with their service! I will definitely be going back again and referring my family and friends to go to the audio shop for all their car audio needs!
I went in to talk about a stereo install for my car and the guy behind the counter was very Unprofessional, kept cutting me off, wasnt listening to a thing I said, and when I asked him to listen to what I was trying to say, he winked and made some ridiculous noise with his mouth as if to imply that I was some idiot. These guys are rude and unprofessional. Take your business elsewhere if you value professionalism.
Had terrible experience here, got a in dash and kit installed, so 3 days later I drive over a bump and the kit just came flying off to reveal that the clips of the new kit where broken upon installation and the main bracket that holds the in dash in place ( which i provided ) had the left side broken so their quick fix was to melt the broken pieces together, even the clips from my temperature gauge which had to be removed in order to install the new kit where also broken like everything was put in by force and now just lay there dangling
Great service, reasonable price and professional staff. I would highly recommend vivid tint and audio to anyone.
Very nice place nice manager great prices. I recommend this place. To anyone
Great customer service ! Just got my tinted windows today and I am satisfied I recommend you go for tint and get some tires
Five 5 stars for this guys all day!! They did amazing job on my ceramic window tint on my bmw
This audio shop was once a very good and honest Audio and tint shop....... (about 15 years or more ago). Forgot who the owner was back then.....but I remember the one who was in charge of all installs.....his name was Kim, very good in all installs. But this is not the case today.It was 3 years agoAfter owner changed and Kim was no longer working here, everything went down the hill.This audio shop always had lifetime warranty on all installs which was great back then.This place still has lifetime warranty on all installs but the lifetime warranty is worthless now because they change ownership and change the store name almost every other year. They sell the store within their own family.....brother......cousin.......son......etc. ......so that they dont have to honor the lifetime warranty....very shady. Notice all the names of the 5 stars ..... family/friends lol.Price of the products at this store is a joke cuz they change each time you visit lolAnd when you have them install something......the price is never the price they said it would be......always youll need something else.......Move along.....youre welcome lol
Amazing customer service!!! I was in and out within an hour. Loving the new system :) Thank you LB!
I send my buddy over cause he lives in Whittier and his window tint came out perfect, Thanks for the great Job!
Feels like a party every time I get in my car now. I love this place and great customer service as well..
Friendly service and really knowledgeable staff, I definitely recommend this shop if you want quality work done to your vehicle.
Love my new stereo, really like the place. Also, great customer service I have no complaints.
Great place for tint. Fast and friendly service. Kevin is the man!
Always a pleasure doing business here! Keep up the great work guys!
Great job. You can tell they truly care about their customers and the job they do
Best pricing. Would recommend to anyone who is a car audio fanatic
Hooked up my backup camera
The service here was unparalleled! Definitely coming back and doing business again. Five βοΈ βοΈβοΈβοΈβοΈ
Best price on tint i could find in town. fast and friendly service
Profesional installation!! KEVIN took care of me with a profesional attitude and great customer service.highly recommend this location for all my future installs.
Got my windows tinted good price great customer service
I would highly recommend Vivid Tint and Audio to anyone that wants quality audio for a very reasonable price
Great service and absolutely fantastic job. Highly recommended.
Great place had Alarm installed,they know what they are doing.,well did not last long,Rude,Rude, never again,buyers beware,if you have a problem with your items,expect to be told CANT HELP YOU
They took the time to come out and help me with adjusting my car stereo . Was sooo happy and pleased :)
Very happy with my purchase. Not only are the prices great, the sales people are great too
Very professional and knowledgeable staff. The place cares about the customer