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Lithia Chrysler Dodge Jeep Ram FIAT of Helena
3401 US-12 E, Helena, MT 59601, United States
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Lithia Chrysler Dodge Jeep Ram FIAT of Helena

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Br
Review №1

I have them 2 stars only because they bent over backwards to help because we are in a challenging situation right now, but that’s where the good review ends. My wife and I took our 2017 ram 1500 and 2019 KIA in last weekend so we could consolidate our vehicles down to 1. Due to current circumstances having 2 vehicles wasn’t affordable. That being said we wrote 2 checks, 1 for 1500 with the understanding from them they would not cash it till the first, and another for 2000 that we were replacing with cash which we did. When we took the cash in after we had the vehicle for about 24 hours we were told the service department would get with us because they sold us a vehicle that apparently hadn’t even been Into the shop and was not certified. NP we told them, this was Monday. Turns out on Thursday they ran the check we were told they would not, and we have incurred NSF fees because of it. I have left numerous messages and asked to be called back by the supervisors / supervisors supervisors and none to include the service department has called me back at all. They did send a letter thanking me for servicing my new Jeep with them though…even though it’s never been done. I would not recommend this company to anyone. I am still fighting to get this resolved almost a week later. Very disappointing. DO NOT USE THIS DEALER

Jo
Review №2

Phew... Where to begin with this one, other than with this: NEVER ever, ever bring your vehicle here for service. Ever. You will be ripped off.Among the long list of reasons why you should never go there:I was charged $250 (before labor) for a part that retails for $99. I understand that parts get marked-up, but 500%? Thats obscene and absolutely unethical. That is beyond wrong.I scheduled a service appointment in advance and dropped my vehicle off at 10 a.m. on the day of service, as instructed. At 3:30 p.m. I received a call telling me that the service tech hadnt looked at my vehicle and that they might not get to it at all. If I wanted the work done, Id have to reschedule it again more than a week out.I asked if they could at least fix my headlights (the multi-function blinker/headlight switch had broken) before 5 p.m., when they closed that day, so that I could at least drive home in a vehicle with lights and turn signals. They said maybe.I asked if they had a loaner car, because I live 30 miles away. They said they had one, which had been smoked in and was going to be pulled for odor removal, but that I could use it if I was OK with the smell... But itd be $45 per day.They refused to waive the $45/day fee for a smoked-in loaner vehicle that I shouldnt have needed in the first place.Luckily they installed the multi-function switch by 5 p.m. and, to the techs credit, did perform a few other quick, minor tasks that Id originally requested.They did not perform the bulk of the work.I paid $250, plus labor, for a $99 multi-function switch, and my overall bill totalled more than $500.BONUS: As I turned onto the highway I discovered something fun: My turn signals dont work.Lithia offered no apologies and expressed no regret at offering profoundly abysmal service. That is just how they operate: Poor service with no smile.So thanks, Lithia, I just wasted +$500 and a day of work to have a $99 part installed and I dont have functioning turn signals. You really knocked this one out of the park.I cannot stress this enough: This dealership will rip you off.

Ii
Review №3

We bought a Jeep Cherokee 3 years ago from Lithia and were convinced by Dave another sales guy and the loan person that we should do a lease. They said it was unlimited miles, and that we could trade in at anytime. My husband had also just bought a truck from here and was told that he would get a discount for referring me to them, and never saw anything. We went in to pay off this lease and were told that it was not unlimited miles and they were sorry that we were misled. They are charging another 1200 dollars. We also had gotten unand paid for unlimited oil changes which we never used from them because we could never get in so we got our oil changed elsewhere. . All 3 sales people that my husband talked to today said never to do a lease. As my husband was leaving the manager came running out the door and said that he wanted to congratulate him on his new purchase. My husband wanted to tell him what he had jut dealt with but decided it was not worth it and left. We will never do business with these people again and will not recommend anyone else go there. They are not trustworthy and will not be honest with you

To
Review №4

I recently purchased a like new, pre-owned truck from Lithia Chrysler Jeep Dodge of Helena, MT and had an excellent experience. My Sales Representative was Kyler Campbell and he was great to work with. Kyler was personable, helpful, and knowledgeable. Christian Rupp, Internet Sales Manager, was similarly helpful and friendly as well, pitching in to assist on several items.Overall is was a positive buying experience. I really appreciated the low key, professional sales approach.

NI
Review №5

We were just “looking around” for a newer used Jeep Wrangler and found the perfect Jeep at a great price! Can’t thank Kyler and all the crew that we met during our adventure there. From the time we walked in until we picked it up with a full tank of gas and all cleaned up it was a pleasure!!! This was our second purchase from them and that is what brought us back. Is three times a charm??? Thanks everyone!!

kr
Review №6

Bought this last week from Alex great guy. The car is fantastic. Larry was great to work with in financing. The only complaint I have is it took me two days of moving my schedule around to go get it . I want to tell anyone that doesn’t have the greatest of credit to call them they were able to get me into this beautiful car with even my credit.

Sa
Review №7

Sam, Matt, and Chris were extremely helpful. My husband and I were in a unique situation after my husbands accident. They worked with us on every single detail and had us going home with our new truck as soon as possible. We are super thankful for their help. - Savannah and Alex W.

Di
Review №8

At an unexpected time, we needed to buy a new vehicle. Matt ODell and Andy Petek made the process of buying a car so simple. They went out of their way to make this the best experience possible! We highly recommend asking for Matt and Andy for your next purchase. Thanks, guys!

Na
Review №9

Matt was very helpful when my husband and I went in looking for a vehicle upgrade. We told him a budget and what we were looking for up front and never tried to steer us towards another type of vehicle or price.The purchasing process was very fast and efficient. The following day I noticed something on the documents and called Matt and he was very quick in responding to help us get it figured out and explain everything.Highly recommend this dealership!

Di
Review №10

Jason and Nick were very helpful and made the process of buying our new Jeep Cherokee L very easy!

CJ
Review №11

Sam did a great job helping me with my purchase and went out of his way to provide me the best vehicle option available.

Tr
Review №12

Lithia really helped me with my business purchase! Jay and Tawnya were able to help explain it all to me and walk me through all of the paperwork! The purchase experience was easy and the finance guy Larry was very educated and offered a lot of ways to protect my new car. I will DEFINITELY come here again for all of my vehicle needs. 10/10

Re
Review №13

We bought our new vehicle with Matt ODell and Andy Petek- what a great team! Outstanding, responsive service- top notch. Wed definitely recommend them for your vehicle needs.

De
Review №14

Hands down the very best experience I ever had purchasing a vehicle. Sam was not only kind and curtious but he was also very knowledgeable in the whole process of purchasing my dream truck. He answered every question on the spot that I had pertaining to my truck. He even took the time to deliver my vehicle to me followed by a flow up call a few days later to see if I had any questions or concerns. A very satisfying experience I would highly recommend Lithia to everyone. I would recommend all to speak with Sam with your purchasing needs.

Sh
Review №15

Thanks for keeping in touch Jason Lithia has been very helpful!! Sam I’m loving my new Jeep Renegade Sport!!

Ch
Review №16

I am so happy that I chose Lithia Chrysler Jeep Dodge of Helena to purchase my new vehicle! The service here is excellent, fast, and efficient making the whole process very smooth from start to finish. My sales representative, Tawnya B., was professional, kind, and so helpful going above and beyond to meet my needs. I would highly recommend! 5/5!!

Br
Review №17

I called in the Morning too see if I could get some help Tanner called me back and started right away. After he said he got me a truck I been looking for went to Helena and boom drove off with a truck Tanner helped me get what I wanted and was looking for. Helped me get something affordable and reliable. Appreciate the effort he put in to getting me the truck. This is our second Vehicle from them and both times have been great experience and we will be getting a third from

Au
Review №18

Jason gave me very great service thank you and i will recommend jason to everyone looking to buy a new or used vehicle in the future

Do
Review №19

I recently bought a preowned 2020 jeep and it is perfect. Sam King was my sales rep and he did an amazing job to help me find and get the perfect family car. Sam worked non stop until he found the right fit for me and my family. I highly recommend Sam as your sales rep anytime you need anything!! You rock Sam thank you!!!

Jo
Review №20

This was the easiest and fastest purchase I have ever made! Seriously! I had my eye on a Jeep Renegade for over a year now, and filled out a preliminary application for financing. I was immediately contacted by Tanner & within a few hours, I had my beautiful, sporty Renegade! He made the purchase fun & convenient & did everything he could to help me get the Jeep. Thanks Tanner & Lithia! You guys rock!

Jo
Review №21

The worst customer service Ive ever experienced AFTER you buy a vehicle. Left voice-mails for people in Sales, service and Financing over the course of a month in a half just to touch base and get a couple questions answered. Still havent gotten a call back and its been two in a half months. My company or myself personally wont buy another vehicle from them again.

Ch
Review №22

I bought a 2011 Ford Edge a couple months ago and love it! Matt was incredibly generous with his time and worked on his days off to help me through the whole process. If you go in to the dealership, ask for Matt, he’s the best!

Ch
Review №23

Had the best car buying experience at Lithia Jeep! Sam is spectacular! He was honest and fair with us about our used car purchase. After the sale, he followed through with everything he promised and went above and beyond to make sure we have what we need. And best of all, made a friend out of the deal. Need a car - go see Sam! The whole team at Lithia will not disappoint.

Je
Review №24

“The light at the end of the Tunnel”. Covid hit us all, hard. But we pick eachother up, dust eachother off and carry on. I went through a really rough time before covid, but once it hit, I lost my job, and I moved four times in less than 18 months. When My car broke down, and I was bumming a ride to both of my jobs, I prayed that someone somehow would find a way to help me. Enter Tanner Mee…@LithiaAfter listening to my story, he said…”challenge accepted”…and went to work. A few hours later, Boom…new car otw….Everything was done online, which was the only way I could manage. My car is beautiful, clean, and makes me feel like I am finally “On the road” again. Heartfelt thanks to Tanner and the team….Jen Dreo

Ka
Review №25

Jason was great to deal with best Dealership experience I have ever had. No pressure on purchase or rush they even stayed late to make sure my husband and I were happy with our new Truck.Thank you Jason Jahn.

Ki
Review №26

Sam King, thank you for the effortless transition into our new Jeep Renegade!! You even managed to get her into the special one she really wanted!!

Sh
Review №27

Josh and Nick were both so awesome and did everything they could to help me get my car. Also delivered it to Wyoming from Helena!! They are great dealership and people to work with. Such an easy process also!!

Ca
Review №28

Tony is awesome. The length of time to get scheduled is to long. Techs are great. See you next year

Ma
Review №29

Larry Griner is so upbeat friendly which made my experience amazing!

Se
Review №30

I bought my first car a little over a year ago at Lithia in Helena and somehow I ended up with Jason Jauhn for my car dealer and here I am over a year later so happy that Jason is the person I worked with. I had another guy there try to rip me off and Jason fixed it and told me he has my back he told me that on day one and he meant it and also said I was like family and things like that matter when you make your customers feel like they really matter it makes a big difference so thank you Jason you really are the man at Lithia I would recommend you to anyone who is buying a car cause you keep it real and you look out for the people you work for. Thank You!

Do
Review №31

My wife and I went to Lithia Dodge to look at their selection of SUVS. Nick was our salesman and he showed us two jeeps and a Ford. We didnt like any of them. But then Sam came to help and he showed us a 2013 Audi Q5. It was really nice!! Sam explained that he owns two Audis and he took us through the vehicle. It had everything that we wanted and more. We made a deal and bought it. Both Nick and Sam were very nice and helped us through the entire buying process. Sam even through in a new set of tires. My wife and I are very happy and we would recommend that anyone who is looking for a new or used vehicle to go to Lithia Dodge and ask for either Nick or Sam. They will gladly take care of you. By the way we dropped off our Audi today so that they can put new tires on it first thing tomorrow and Sam gave us a loaner vehicle to drive until we get ours back. From sales to service after the sale go Lithia Dodge! You wont be disappointed!!!

Sh
Review №32

We loved our experience here! Everyone was so nice and welcoming! Our salesman Alex meza is a great salesman! Great customer service from all here. Thank you so much you guys. We love our new truck!!!!

Al
Review №33

Josh was amazing and helped us find exactly what we were looking for! I have gotten two cars from this dealership and have had amazing experiences both times! Thank you Josh!!

Ka
Review №34

Great customer service! Stephanie and Howard in the service department went WAY over and beyond to help me find the best options for servicing my Jeep. They were more than happy to help fix a few issues and discrepancies that arose with my final bill. Very helpful and professional. Also, mechanics did a great job! It’s running better than ever. Being a single mom this means a lot!

De
Review №35

Outstanding service. Josh was our salesman and he was fantastic. Everyone else was kind also. And they even return phone calls 😀

Ra
Review №36

We have worked with Matt O’Dell numerous times for our vehicle needs - from searching for the right vehicle to connecting us with great people for financing and service. We always felt Matt went above and beyond to meet our needs without any of the pressure we experienced with other salesmen. We would definitely recommend him if you are in the market for a new vehicle

Mi
Review №37

Gordon was the absolutely the best salesmen to work with. He found exactly what I was looking for. Lithia took absolutely great care of me. If youre looking for a vehicle, head that way right now!

Jo
Review №38

This place is beyond the best! The only thing better than the place itself are the employees. Huge shout out to Tawnya Bickel! She worked with me to get me into a car that fits my whole family. The level of customer service and care that was given will not be forgotten. I will be sending anyone who is looking to buy a car to Lithia of Helena! Thank you again!

Br
Review №39

Called to get an oil change today. Simple? First available was a week and half away. Wonder if it’s because I purchased Lithia life time oil change when I bought the truck? One wonders.

Da
Review №40

At first my experience started off great. They were going to buy my truck for cash and then I asked if they had a diesel on the lot. They showed me one that kind of fit what I wanted. I told them I was interested and wanted to see it after it was cleaned up and they recommended that we do the paperwork ahead of time so it would expedite the process when I looked at it after it got detailed and gone through by maitenance. When I brought in my other truck they already had it out of the maintenance and inspection and detailing which was very sub par and they said that everything was in great working condition. I noticed once it was cleaned up that the doors were rusted out and didnt want the truck any longer. The manager then came out and explained that I had signed paperwork and the deal was done. They did negotiate a little with me and lowered the price. I did end up with the truck and the next day the muffler fell off. When I looked at it I found out it had been wired up and the wire broke. It also had a vibration in the drive system I noticed. They did however take the truck back into maintenance and tightened the drive shaft bolts which fixed the problem and made a pretty terrible weld job on the muffler to tack it back up. I also found the air filter was completely black and needed replaced and I had to re clean the truck as it was still very oily and dirty. I definitely expected more from Lithia. I wouldnt recommend Lithia in Helena but I have had better experiences at other Lithia dealerships.Update within one month the Transmission went out. Back down to a one star rating.

Ch
Review №41

Highly recommend! Our experience was amazing! Christian was incredibly helpful and knowledgeable. We never felt pressured or overwhelmed. Everything went really smooth and it couldn’t have gone better. Larry in finance was also very helpful and had a lot of great advice! Thank you so much. We will be returning customers for future purchases!

Ke
Review №42

Do yourself a favor, and ask for Matt. He was a great salesperson. He went above the call looking for a vehicle for me. Then he made sure I new all the features. And then helped link my phone. It was a great experience. Lithia of Helena, best Ram Dealer in the state.

Ro
Review №43

I’ve been looking for a truck for almost a year now with NO LUCK! It all comes back to, “well what’s your credit score?” Ya know what? I’ve messed up a bit in the past and my credit score isn’t ideal by any means. A friend I work with came to work driving a great looking new beast of a truck and of course I had to know where he got it and how much and all that jazz. He told me of Lithia and how they have a network of “second chance” banks that will help you get into a modern truck with low miles even if you had dog $#*+ credit. I got the number for Josh on a Sunday, called him on a Monday and my 2014 Chevy Silverado will be delivered FREE of charge less than a week later. I’m very grateful to have found Lithia (Helena, MT in my case). They gave me an awesome value on my trade in vehicle. Thank you Josh and everyone else at Lithia for helping me get into a reliable, safe, and SEXY vehicle. Y’all Heros

Li
Review №44

They sold my mom a truck knowing that the transmission could go at any time. she had it for less than a week before it started acting up and they threw her for a loop for over another week before they would even look at it. they finally sent her to the chevy dealer in town and they let her know that she needs an entirely new transmission and it’s going to cost $7000 and Lithia is refusing to take accountability, let alone help at all. if you value your money and want to get a reliable car from GOOD people, DO NOT BUT YOUR CAR HERE. Don’t even think about!!! they will scam you!

Ma
Review №45

Sam King is the man! Always on point with making sure you get the vehicle you want, always come back and see him 100%

Re
Review №46

I have been working with Tanner, this guy is amazing. Great personality, and great at his job.! He goes the distance to help you.

Jo
Review №47

Wonderful service, Matt my sales representative went above and beyond to help me choose the right vehicle and make sure through the buying process every thing went well and got me the best deal, I would recommend looking at Lithia Chrysler Dodge Jeep Ram if you havent, give Matt and Shaffer ( finance manager) a call 👌👍

Wo
Review №48

They were nice as always. Vehicle was repaired in a timely manner. Only problem. They havent put out the coffee pot yet. Still being safe as they should be.

Da
Review №49

Lithia of Helena is a great place to work with. Jason found the perfect vehicle for us. Buying a new car can be overwhelming, so I would recommend going here over other places. Jason made us comfortable and they had a great place for the kids and us to hang for a bit while Jason filled up our car. Thumbs up!

Om
Review №50

These guys are great!! They worked day and night to get me approved at a low interest. They were really patient with me, buying from out of state.

Cu
Review №51

I bought a used truck early June and they told me it needed to be fixed so they sent it to the manufacturers dealer because they were the experts. Three weeks later they still had not finished so they agreed to make the first payment for me since I still had not received the truck I had already paid for. However, they assured me they would fix everything and it would be in good condition when I received the truck. I received it last week and the first day had the check engine light on and finally got my mechanic to look at it. Turns out they sold me a truck that needs $4k worth of repairs just to run after they told me it was in good condition. Also, they have yet to make the payment they promised me. Very dishonest, not the type of people you want to do financial transactions with

Sc
Review №52

Jason was super awesome, he didnt pressure us and answered all our questions we had and helped us get our first brand new car

Ko
Review №53

I would like to thank Christian Rupp for getting me in touch with Kyler Campbell at Chrysler Jeep and Dodge of Helena MT, It turned out to be a great day working with them! I recommended getting in touch with them if you have questions about a car your looking for!

Am
Review №54

Matt helped my husband and I find a wonderful truck that would fit all of our needs. He is such an awesome salesman who really goes that extra mile . We recommend him to everyone we can.

Ry
Review №55

Jason was by far the best sales person I have ever dealed with and everyone else at Dodge was outstanding if I ever have to deal with a dealership again I will ask for Jason and it will be Dodge Lithia

ju
Review №56

Had an unexpected, yet great experience!TAWNYA WE EXTREMELY HELPFUL, KIND, COMMITTED TO FANTASTIC CUSTOMER SERVICE!!! Everyone was also very helpful!!! I would highly recommend coming here again and recommending this company to my Buddies!!!

Ro
Review №57

Great experience! Levi and crew went above and beyond. I would definitely recommend them and I will definitely be back!

Ma
Review №58

Jason was very kind in assisting us. Our MH had broken down and Jason came and picked us up, took us to the dealership, assisted us in selecting a vehicle, which at this time we are very pleased with. Personable and made a very difficult time better. Thanks again Jason and Lithia Dodge Jeep in Helena Montana.

Ka
Review №59

I truly enjoyed my experience with lithia. Jason did an amazing job, fast, very well equipped. Knowledgeable! Thank you for all you guys have done!

E
Review №60

Significant issues with communication. I initially went in to ask about a custom order because I couldnt find the correct and set up I was looking for, was told they dont like to do that. I agreed to try dealer trade options and made a deal.I tried to get an update for 2 days on delivery, day 1 no response, day 2 my manager is working on it. When I finally went in I was told they lost the dealer trade and there was no truck.They did find a different one that had better options, however I was told they knew about the loss of the trade right away, but never told me despite my asking. When I asked why, cause youd just go somewhere else...maybe, but isnt that my choice?If you want an open an honest sales experience and decent communication pre and post sale, Id recommend a different dealer.They get a 2 vice a 1 because I did get a decent, not great, but decent deal. I paid more because I had specific wants and the inventory is thin at the moment.

Ki
Review №61

The first guy we talked to was very rude. I didn’t catch his name but he was not a personable person at all. Brian Hanna on the other hand was amazing. He worked with us and made us feel welcome and important. I am giving five stars because of him and the gentleman who helped finish up our deal at the end of the night. If it was based on the first impression I got it would have been a negative but these two guys were beyond awesome. Thanks so much and I love my Jeep ❤️❤️❤️❤️

Ph
Review №62

The experience of test driving, reviewing truck options and then ordering the vehicle of our choice was made very easy because of our knowledgeable salesman, Levi Clausen.He guided us through the process and kept us informed as the truck made its way to Helena.Once on the lot, Levi went through the features included with the truck, many of which we were pleasantly surprised were built in.Overall a happy purchase.

Gi
Review №63

Sam King was very helpful and understanding and was able to get me into a jeep patriot thankful for how he handled and showed me vehicles

Je
Review №64

This was by far one of the best behicle buying experiences I have ever had. I was in and out in less than 3 hours total. Jay and Jason were awesome in understanding exactly what I wanted in a vehicle and got me into it! Will definitely continue my business with these guys in the future!

Th
Review №65

Everyone was very nice and friendly.Jason was awesome ! He made our experience fast and easy.We were able to get into a new vehicle without any hoops to jump through.I recommend Lithia of Helena to anyone wanting a great car buying experience!

Na
Review №66

This is a great place for service. They get you in and out on the oil change line. I was shocked though they didnt have a single new 3/4 or 1 ton truck to look at. It is just a sign of the times I guess. Good people to visit with just no new trucks.

Al
Review №67

Lithia Chrysler Dodge Jeep of Helena are amazing!!!! I had the best experience with them! They are hands down the best dealership in Helena and Bozeman. They worked with me and got me in a car and out the door in the same day. Tawnya Bickel is the nicest and greatest salesperson I have ever met. She made me feel comfortable and made the process easy. Tawnya worked extremely hard to get me approved and in a vehicle I wanted. They listened to my wants and needs and got me into a great vehicle. Tawnya made me feel like I was a friend to her and not just another sale! I highly and definitely recommend going to Lithia Chrysler Dodge Jeep of Helena!! I will definitely be coming back and I will continue to do business with them!!!

he
Review №68

Christian Rupp is the best rep he helped my daughter out terrifically. Thanks Christian Rupp

Sh
Review №69

I had such a great experience here. Matt Odell was our salesman. I know car salesman always come with a bad rap but if your upfront and honest about your needs and wants and financial situation, these guys make it happen. Matt was kind, understanding, fun to work with, helped us find what worked for our budget and wants. I have a recent bankruptcy I was upfront about which kept us from beating around the Bush. He worked hard to get us financing and did it. I now have the truck I always wanted. They were all patient and kind to my family. I had a vehicle brake down during this time moving from colorado to montana and needed my truck that day as fast as possible, matt made it happen. He also allowed me to store my broken down vehicle there until I can go pick it up. This place was awesome. Id highly recommend and would go back again in a heartbeat for my next vehicle! Thank You Matt and Lithia Dodge!

Ch
Review №70

Salesman, Kyler, was great to work with. He was professional and courteous and followed up with us after the sale. Unfortunately, the finance person was a sore spot. We repeatedly had requested a copy of our closing documents (which he said he had emailed us), however his email did not have the documents attached. I even stopped back into dealership and spoke with the sales manager who told me he would have them sent-never happened. After finally texting the finance guy, he wanted to argue with us instead of opening his email and checking. Once he finally did, he then realized the issue (we kept telling him about), and we did get them. It could have been a 5 star, but Larry the finance guy made a 3.

Qu
Review №71

Extremely nice employees at lithia jeep.Very helpful and went above and beyond to earn my business. I am impressed with there service and knowledge.I will be a lifetime customer!

Ma
Review №72

The staff at Lithia has been incredible! The saleaman who helped me find the right car was kind, helpful, and accommodating. Every question I had was answered thoroughly. My friend that drove me was impressed enough to make a impulse purchase of his own! I will definitely be suggesting them to others, and be a return customer!

Te
Review №73

They started out wonderful trying to get me in a car. When I decided not to purchase the car they got upset and are making it very difficult for me to get my 100$ deposit back. Not great customer service

Ro
Review №74

We recently purchased a used car from Lithia. The service was great - everyone was very accommodating. We are very satisfied with the deal we got there.

br
Review №75

Tanner Mee was awesome, made it super easy to get the truck. Super quick and super easy!

Wi
Review №76

Awesome customer service! Great place to purchase your car/truck! Joshua and his team was so helpful and made buying a truck virtual safe and secure! I recommend them! Thanks again! From the Lawrences

Ke
Review №77

Jason was great. He was honest, knowledgeable and straight forward. Our experience there was great!

Li
Review №78

Buying our new Jeep was an awesome not overly stressful experience. Tanner was quick to respond over the weekend after a quick trade value inquiry and was super motivated to work with us, he went well above and beyond to work out the best deal he could, 100% SATISFIED!

Mi
Review №79

Friendly sales staff. Got more for my trade than I paid for it brand new. Crazy times. Love the new Jeep.

Ti
Review №80

Josh was very helpful. We got a lemon from Randash which kept breaking down every 2 weeks and Josh helped us with our purchase of a Jeep Renegade. He also got it delivered the same day from Helena to Bozeman which was really convenient.

Ci
Review №81

We just bought our first family vehicle, we came home with a Jeep Grand Cherokee and it’s been everything we dreamed of, plus some! Nick Retz was patient and informative in helping us choose our perfect vehicle! Highly recommended!

Bl
Review №82

Just bought a BEAUTIFUL Dodge Challenger. Loved doing business with Lithia! THANK YOU, Matt, Chris, and Larry! LOVE MY CAR!

Ke
Review №83

Jason at the Helena dealership was very good to work with. Even when there was some confusion on price he came in on his day off to get it corrected.

AN
Review №84

I would give zero stars if I could. I bought a car from the dealership they delivered it to me with a check engine light and promised me they would fix it and they are now telling me they are not going to fix it because it’s not their problem. Christian the salesman Promised me that he would fix it. His boss Jason and Travis are now telling me they are not going to. Jason even told me that if I had a higher credit score maybe they would fix it. They treated me like I was less than a human being because I had not great credit.As a customer service professional for the past 20 years this is not how you treat customers.

Ka
Review №85

I tried to exchange a car that my granddaughter had bought 4weeks ago the vehicle shakes and runs awful. We tried to get them to take back as we found out that it was wrecked prior to her buying it we was going to pay cash for another vehicle for her they wouldnt give her back the 8,000 that she already paid. Lihia Chrysler in Helena. Mt. IS not a place to buy a vehicle from.

Ni
Review №86

Had a great experience with trading in our jeep here! Kyler and Jason did everything they could to make it happen! Keep up the good work guys!

Ce
Review №87

My husband seen your advertisement on Facebook and went from there, thank you lithia Chrysler of helena for helping us with a vehicle. I highly recommend them to others looking for a car in the future.

Ja
Review №88

I was treated very well and Matt O Dell made me his priority. Very happy with my overall experience. 😁😁😁

He
Review №89

They were extremely helpful with getting me into a great vehicle. Super friendly staff doing whatever they can to help. Great with kids as well!

Ni
Review №90

Horrible sales representatives nothing but bully’s. The guy Howard who let me take a test drive was very kind and helpful. He went to get floor manager Matt right as I was about to leave, and was rude and Malicious to me and his coworker Howard. Could be the way he was trained, but still no way to treat people coming into your lot to hopefully spend money even if you didn’t buy it that day.

Ch
Review №91

A gentleman by the name Kyler at the Lithia dealership in Helena got me in a vehicle so I can fix my credit and have a great dependable vehicle. Kyler is professional and a good attitude towards others. Thank you Kyler and Lithia dealership family for a honest chance to do good by my credit. Thank you, sincerely Christopher Kirchoff of Craig, Montana..!

Da
Review №92

I have bought several trucks locally from lithia here in Helena and one from lithia in Great falls, I have delt with Matt in the Helena lithia store and I really think he is outstanding no pressure type of salesman. I have had nothing but great experiences with Matt and would recommend him to friends. Thank you again for the great service.

Mo
Review №93

They were amazing. Brian was able to help me find a great vehicle. Definitely recommend any new time car buyers or old.

Ca
Review №94

Jason Jahn was fantastic. He helped us connect our potential new Dodge Ram to our new 5th Wheel. He let us test it out by pulling the 5th wheel up a Montana Pass so wed know if that was the right truck for us.It was!

Ja
Review №95

Friendly, efficient, and timely service! Matt O’Dell and Nick Retz are an awesome team! Would recommend using them to purchase a vehicle for sure! Thanks guys!

Al
Review №96

Jason helped us refinance our 2021 Jeep, even though we have only had it for about 5 months! Helped lower our monthly payments. Thanks for your help Jason

Sp
Review №97

I was searching for another vehicle since the wind storm caused a tree to fall on my car. A young gentleman has stepped up and above to help me get another vehicle even with bad credit I have. If it wasnt for him I would be stranded still looking for another vehicle. I have the upmost respect for this dealership and will recommend my friends and family to them.

Je
Review №98

Found a damaged part of the vehicle after purchase that makes the car illegal to operate in certain states. Dealership was useless at communicating about possibly repairing it. I understand if they were unwilling to repair, but I couldn’t even get a yes or no answer from them, they wouldn’t even give me the time of day. Super unprofessional. Would not recommend.

Da
Review №99

My initial perception was great.. hence the 3 stars. But the back end not so much. When I purchased my truck I was told.. (because I asked specifically about it) I wouldnt have to come out of pocket for my plates.. yeah wrong $310 more dollars. Was told there were no recalls for my truck.. yeah wrong. When I contacted the salesman he left me hanging and never responded. Oh.. when my temp tag was about to run out Lithia still had my packet sitting their desk hadnt touched it after nearly 45 days.All in all not a great experience.

Ji
Review №100

Darby was very helpful! Showed me some nice rigs! Couldn’t commit at this time however when I can Darby will be getting my call!

Information
74 Photos
100 Comments
4.4 Rating
  • Address:3401 US-12 E, Helena, MT 59601, United States
  • Site:https://lithiachryslerhelena.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusi
  • Phone:+1 406-558-2338
Categories
  • Oil change service
  • Car accessories store
  • Car dealer
  • Car repair and maintenance
  • Chrysler dealer
  • Jeep dealer
  • Dodge dealer
  • Used car dealer
Working hours
  • Monday:8:30am–7pm
  • Tuesday:8:30am–7pm
  • Wednesday:8:30am–7pm
  • Thursday:8:30am–7pm
  • Friday:8:30am–7pm
  • Saturday:8:30am–7pm
  • Sunday:12–5pm
Offerings
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
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