Trying to get home to WI, I went to J&J with a new (to me) Mercedes S65 with bad steering wheel shakes. They managed to fit me in and rebalance the front wheels for a very reasonable price. Every staff member was super friendly and helpful.Turned out to have been rain making the ABC system go crazy.

Hi, thanks for reaching out. The service was great. I was a bit confused about the price of my oil change. I just bought my car from a person that always brought this car to you. I want to keep up the consistency. His records show he paid. $56 for an oil change in May. I just paid $72. Same synthetic oil, same car.

Wow, Great service!!! I went in for a mail in my tire. The whole team at Point S was all very helpful. I highly recommend them. I will definitely be using them again in the near future.Best Regards

Point S J&J did a four wheel alignment for me this week, and advised me on keeping my new tires in good shape. Terrific group!

These folks did great work. They gave me a ride home and offered to pick me up, although I didn’t need that ride. My car steers like new now. Great job guys!

I got into town on Saturday afternoon, my radiator started overflowing and my check engine light came one. They told me they were closed on Sunday and they could put me on the Monday waiting list but no promises they could get to me until Wednesday. All of their competitors were booked for 2 weeks or longer. They had me taken care of my Monday afteroon. Total life savers!!!! Reasonable price charged. Totally professional.

We were in a bind in Helena Montana with a slow leak in our chrysler 300. We just happen to be by point S and found a screw in our front tire. I walked to them from a gas station next door, I asked if they had time to fix our time. Without a hesitation, they said sure...45 minutes later our tire was fixed..I give the Helena Mt. Store a 5 star due to their service and point blank ability to help us..my wife an I thank them. We are headed back to Wyoming on time with confidence of their ability to help us in need.

Oil change and had them check spark plugs. They found nothing amiss and even put my new wiper blades on for me that I brought with me for no charge! They never charge for extra work unless it is truly necessary. Trustworthy :)

I left PT the other day and my low air light was on. I tried to address, but couldn’t make it all the way around the car. - see starting at PT. I limped along to the Prospect location. Greeted at the door; and worked into their day.Quick call once they were done. -nail hole patched; rest of the tires reviewed and on my way again.They have taken care of me for 9 years, i look forward to many more.

Excellent! Knowledgeable, efficient and friendly. Did what I requested without trying to sell unneeded stuff. I will be back.

The friendliest staff I have ever interacted with. Knowledgable and kind. Highly recommend! 10/10

Always great service. Friendly staff.

Called on short notice and was able to get in within 48 hours of my call. Service and customer interactions were positive. Price was reasonable. Would call on them again.

The technicians at Point S J &J Tire and Auto always ensure that my vehicle tire and repair needs are expertly completed in a timely manner. They know their business and value their customers. Ive purchased over 10 sets of tires and always receive a great product and rapid professional service.I heartily reccomend Point S J&J Tire and Auto to all.

Best place in town to have work done on your vehicle hands down. Always fast, reliable, and top notch customer service.

What started as a typical inconvenience of getting a flat on the open highway ended with a great experience. Jake was exceptional and got our tire in and vehicle back on the road in no time. He was professional and made a positive difference in our weekend!!!

Friendly service and good price for fixing my tire

Friendly and very knowledgeable people. They had an easy time deciphering my lack of vocabulary, describing my problem. Got me fixed in the same day with no issues.

Service was good and attitude was friendly and caring. I do have an issue with scheduling.I tried for the second time in the last few months to schedule online and signed up for a specific opening that wasn’t actually available. On the plus side, I WAS contacted and was able to get an appoinment several days later.This was not really an inconvenience. My only concern is that it’s misleading to think you can make an actual appointment online, but you really can’t.

Had a scheduled appointment for 9am. This was for tire swap out and a new battery. This was supposed to be an hour and a half appointment. I dropped off my vehicle at 8:45 and was told 1 1/2 to 2 hours. I went to breakfast, came back and my vehicle was still where I parked it. At 10am I inquired and they said I was next. They finally got my vehicle back at 10:35. Now I have the 1 1/2 hour wait. Needless to say, I had to reschedule 2 other appointments I had for later that morning. The service was good but the disrespect for my time is unacceptable.

Hands down the best car service I’ve experienced! Was on a day trip to Helena when my car went awry. They fit me in quickly, answered all my questions, and never once tried to up charge me, but speedily ran the necessary tests to get me back on the road. Very reasonable prices, and really kind staff. I’d give 6 stars if I could!

Always takes care of my needs. No hastle and no nonsense!! Always will do business here

Oh my God what a beautiful family all the Foxes are. not that I am partial or anything lol. Great service w a smile. love love love going there

Oil change, tire rotation and I requested that the cabin air filter and engine air filter be changed. I love when a company is honest and trustworthy. I didnt need one of the filters changed and they didnt do it and let me know why. Being a single lady, I really like the respect that they show me.

You guys rock, fast courteous fair, will see you again

Had a flat, got me right in, very professional and excellent value!

The older gentleman was very polite, informative, and professional.. Great service would highly recommend!

J&J Tire is always great to work with. They do good work and are always professional.

Great service, my truck was worked into the day and they were fast and friendly. Thanks!

Rather than upselling me a new rim and tire, a quick and economic fix was found to my unrepairable rim and flat tire. Kevin, Will and the guys at the shop were able to locate a used rim and check my tire and sent me on my way for way, way less than buying new. This service inspires trust, and I will continue to be a regular customer. Thanks Guys!

My A/C went out as I was traveling. I called and they got me in and fixed it so I could get home! I can’t say enough how awesome their service was! I highly recommend Point S!!

Kevin and his team took great care of me during my road trip! I had some tires (in an uncommon size) shipped to the shop and they were able to squeeze me into their schedule.

I have been using J and J for 11 years now. They are helpful, patient and kind. They take excellent care of my vehicles and always have. I’ve used them for my business vehicles and they now take care of the fleet for my current job due to my recommendations. I highly recommend the staff and the services provided.

Wonderful service and care! I am a single mother who is intimidated by taking my car anywhere for any kind of service. The guys at Point S are amazing and I trust them with everything. Ladies, take your cars to Point S!!!!

They were great to work with. They had problems with the inspection process but they let me know that. Would recommend them to anyone. They helped me choose the best tires for my SUV.

I LOVE POINT•SI have used them for my truck, my suv and my car. They care about me and do what’s best for my vehicles. With their reward system I’ve saved hundreds of dollars on tires, wheels and overall vehicle maintenance. I’m so thankful for great workers like Nick and Kevin. You guys are the best:)

They were packed but still worked me in. Good crew and service.

My appointment was at 1pm my car didn’t get in until 2:30 and it took 20mins. terrible.

Great staff- professional, friendly, and hardworking. Thank you for servicing our vehicle. We will back!

So I wanted to find out how much a break job for my 2005 Storm Ion 3 sedan would cost because I have been having problems with mostly the rest brakes. They have me a quote for my breaks. They told me the price and to apply for credit through their leasing program. Denied. Then I applied for a Goodyear credit card. Theyre decision will be 7-10 days. Great service anyway.

Very friendly folks they answered my questions I had and they helped me with my tires great place and very good price for tires

I was so happy they could fit me in at such late notice to fix my flat tire. There was no charge which was great too.

Very friendly, fast service. I was in and out will definitely go back.

Our car broke down on a vacation to Helena when temps were sub-zero. Point S took great care of us. They made stranded travelers feel like family!

Brought my truck in for new front rotors and pads. They performed an inspection on 52 items(Unbeknownst to me) which I was very appreciative for. They finished my brakes a few hours earlier than quoted and the price wasn’t outlandish. I’ve scheduled an alignment for my wife’s Honda Pilot for this week. If the service for this item goes as well as what I experienced, I will continue to use Point S.

Excellent service, friendly staff and fixed my car at a very reasonable price.

They switched my snow tires and cleared up a abs dash warning in 2 hours at a price about half what I expected. Always the best and highly recommendedNow the reverse. Its spring and they swapped my snow tires for my all seasons. They are the friendliest bunch of people you can work with .

EDIT: Kevin called to explain the mistake he made in providing me a repair quote over the phone. He also emailed me a $25 coupon towards my next oil change to earn my business. I appreciated the outreach and will plan to use this shop again in the future as a second chance. Original story follows:I had a pretty terrible experience here as a first time customer. I was quoted a repair price over the phone and the charged price was dramatically higher. I would appreciate being contacted to get an explanation, the person that helped me check out could not explain the discrepancy.

Want to get a flat repaired wind up getting an estimate on everything that needs to be fixed with my car seems like decent prices

Friendly, easy to schedule, quick service, great prices.

Excellent and fast service. They were able to get my truck in and new tires put on less than 24 hours after I stopped by to make an appointment.

I arrived with a flat tire and was immediately helped. The service was quick, and efficient and very reasonably priced. The employees were very friendly. I received $10.00 off for being a first time customer, and $20.00 off my next service. Point S J&J tire and auto is where I get my car worked on now. Highly recommend!

They were honest and respectful of me. I liked that!

This is definitely my go-to tire and maintenance place. Every interaction with the staff, whether on the phone or in person has been great - courteous, respectful, informative and helpful. Every time Ive had an appointment, they completed the work promptly and professionally (meaning they did it right!). Only problem is parking as they are so busy. Highly recommend.

Best place in all of helena for any of your automotive needs

Good tires! Great service! I will never buy tires from another place. Their service is THAT great!!

I’m a long-time customer and my recent visit is a prime example of why. Nick and crew got my car in for servicing on my schedule, got it done quickly (and well), plus went the extra mile and took care of balancing and rotating my tires w/out being asked. Everything was done safely, professionally, and friendly-ily. They (as always) exceeded my expectations. Thanks!

They helped me out of a difficult position when I really needed it! They were recommended and will be my go to from now on.

Blinker works great once again and they gave me a sweet deal

Customer service with Jesse was excellent. He helped us solve problems on our car.

Point S is great . They go above and beyond. Thankful that they are in my small town .

Customer service was excellent!!!!! I came in with not a lot of cash and the manager got me an oil change for dirt cheap. I told him I was in a rough spot and he went out of his way to help me. I would definitely give more stars if I could

The staff and J&J is fantastic and always great service and prompt attention!

Very professional, courteous and helpful. The associate (Jesse),that helped me gave me the quote I was looking for, but he suggested I get a better tire that wasnt too much higher in cost. What a difference!! The tires were all changed, and in good time also. Zero hassles. Excellent service!!

These guys are definitely doing their best to get their customers in and out of here so you arent waiting forever. I showed up without calling and I right after giving up my keys my truck is in the shop! Outstanding service with no notice to get someone back out on the road. Would reccomennd to anyone.

Nice and comfy.

PointS j&j tire in Helena went above and beyond to help us out and have done so more than once! They are good guys!!

This is my favorite place to bring my high mileage vehicles. Nick and his crew are incredibly professional and helpful to customers of all ages. This shop is a local treasure as far as I am concerned. They are courteous and very patiently discuss potential repairs. I was pleasantly surprised to be called by name very soon after becoming a customer. And the excellent customer service has continued now for many years!

I needed a new battery in my primary vehicle and thought I was going to have to spend at least one day hoofing it around town. But J&J Tire and Service got my truck in right away, put in a new battery, and tested the rest of the system in LESS THAN AN HOUR! I barely had time to drink my starbucks from next door. The staff is friendly, professional, and efficient. Thanks guys!

Great service, quick, friendly, professional. Quality work every time Ive been there.

We were traveling and had a tire that we thought just needed a patch. Turns out the tire was shot and unsafe. The staff took excellent care of us right away. What a wonderful crew!! I would recommend this shop highly.

I was in the West Yellowstone area from Edmonton Alberta. Over my time there we received close to 5 feet of snow including road closures for two days. On my drive from Canada I had more noise coming from a rear wheel than I would like. On the return trip this had graduated to a shaking steering wheel as well. When I had some cell phone service I looked for a tire/alignment place in Helena that could give me a quick look and hopefully keep me on the road. Kevin was pleasure to speak with and he was able to get me in an hour and a half before closing. When I arrived I realized how much snow had been built up under my car. My car was immediately cleaned off and inspected. The steering wheel shake was simply snow and ice build up, but a rear wheel bearing was in bad need of replacement. The part arrived within 45 minutes of dropping off the car and I was back on the road by closing time. The service writer, the technician, and every employee with whom I spoke was friendly, professional, and sympathetic to someone travelling through and wanting to stay on the road. This kind of exemplary service is so uncommon I wish there were 6 stars to this review.

After sitting in the waiting room for hours I observed a committed staff that bends over backwards for their customers. They help in any way they can and work hard to get all the work done in a timely manner. Good locally owned business that truly looks out for their clients.

Got my tires at a different Point S franchise on the eastern side of the state. Treated me just like I had made my purchase there.

I always have outstanding service at point s I have been going to point s both of them in helena for many years and trust their service.they are always helpful and go out if their way to help thsnk you point s

After calling around various auto repair shops around town for quotes for new struts, Point S, is the only one out of 5, that had the customer service and knowledge to ask why I thought I needed new struts. After explaining what my car was doing, he suggested I bring my car in to check it before just throwing parts at it. I found out I didnt actually need struts at all, just sway bar repair. This has saved me lots of money and time. Thank you, Point S!!!

Great place. The guys always get the job done.

Point S in Helena has been exceptional in their service and addressing any concerns I have had. I just purchased my 3rd set of tires and have received courteous and timely service from them including timely reminders for checks and maintenance. I would recommend them to anyone.

Excellent service and reputable advice! Superb communication as well!

The best service possible, on time and the price was right.

Came in the morning of leaving for a camping trip with a flat tire. They fit me in that morning and was met with nothing but kindness! They signed me up for the rewards program, allowing for the flat tire service to be free! Awesome crew, highly recommend!

I have been going to Point S for years and they are always courteous, knowledgeable and timely. Nick, Jake and the rest of the Point S team are the best in the business and I would highly recommend.

Super Fast. For us in right away and very Professional

Our family, including Grandson, has been using J&J point S for years. They sell great product and have fast dependable service. Theyve even fit us in, in a crunch. Always friendly service too.

J & J Tire is very thorough and efficient. The staff is courteous and professional.

Very receptive to listening to me. Very thorough. Nice folks for a Monday morning!!!!!

Always great service. They love helping people.

A long time ago I realized that who I do business with is more important than the actual product/service. I do want good value but I highly value the great care and service I get from this establishment. I have been getting tires from here for 35 years or more and will continue to do so and recommend them to my friends.

I met Nick at Point S J&J Tire and Auto about 4 years ago. My daughter was attending Carroll College and my wife and I live in San Diego. I needed an auto mechanic in Helena that I could trust to keep my daughter safe on the road. She was in the nursing program and at times did significant driving to various hospitals to complete her internships. Nick and his crew monitored her car and diligently performed all maintenance and repairs necessary to keep her car in top shape. All diagnostics were absolutely accurate and all maintenance and repair costs were more than fair including the purchase of a set of studded tires. I cannot imagine why anyone would go anywhere else for any auto tire, maintenance or repair needs. Nick and his crew are the best!

Even though they were slammed with appointments after a huge snowstorm, these guys were able to fit me in for my snow tires in just a couple days. Super friendly and they had us in and out in under an hour!

They are nice, organized, and professional. And do great work. Prices are fair, only problem i had, i left my car there for 4 days, and the left back break light plastic was broken. Someone must have ran into it. Didnt tell me about it, . Not there fault, but i had to replace it and the bulb. Just thought they would have noticed it not broken when i got there, and it was when i left..

We love Point S!! Supper friendly staff, super helpful!! Highly recommended!!

Great service! I got in quickly on a very busy day.

Customer service with Jesse was excellent at helping us solve problems on our car.

Unbelievably awesome customer service!!

My truck was shimmying when I hit about 70 MPH & I was planning a road trip, so needed the tires balanced. They worked me in first thing in the morning & called me in no time! They explained that they did the best they could, considering the condition of my tires! They gave me options & suggestions for new tires. I will do that soon! However, I was pleasantly surprised when I hit the highway & the shimmying was gone!! I was very happy with their service & will definitely buy new tires from them!! 🤗

While there I saw a very busy shop and a happy set of workers and heard a bunch of happy customers. That says a lot.

My first visit to Point S. These folks were, friendly, helpful, informative. Customer service is top notch all the way. They provided us a loaner so we could accomplish a couple of things during the 2 hours they said it would take to make the repairs. Ready for this....their estimate of how long it would take was right on. Highly recommend Point S at this location, we’ll go back to them if/when the need arises.

Awesome group of gents. Rich Carpita was great to work with and got my rig in and out quickly, tire repaired, vehicle wiped down before i got back in it! Amazing service guys!Thank You,The Bearded Pros

Great place every one is very nice and friendly. They make sure you are taken care of as soon as you walk through the door. Have been going there for many years and have bought many sets of tires from Nick and will keep going back. Have sent other friends and family to them too. Thanks for the great services.