In town for a soccer game and stopped for an oil change. Thank goodness I did! Due to a misalignment, my front tires were completely worn through to the wires! They sent me to Discount Tire. Discount Tire was amazing. They had a new set on in an hour and I made my son’s soccer game!
The guys that work here go above and beyond what a lube place should!! They always check over everything on my truck. Today they caught something that a different business messed up! If you need something done come here!! They are super nice. Reasonable priced!!Thank you to the staff at jiffy lube!!
Never answer their phone? I called during posted business hours, several times. Not sure what thats about? I just want an oil change 👀👀👀👀
They are very personable people and get the job done quickly! they are thorough and ASK if you would like additional maintenance done without recommending it to make more money for themselves.
Very polite staff. Great service. Will definitely go back.
After paying for the PREMIUM oil change… I was forced to return days later due to an extreme oil leak that was caused from lack of cleaning/tightening of my oil filter. After only a few days there was over 1/2 liter of oil that had leaked. This was absolutely unacceptable especially if I were to have driven a long distance.Now I am stuck with oil spill in my driveway, completely unsatisfied and worse off then before I came in for a service. I am beyond disappointed in the service that was provided.
Fast and easy and expensive. I didnt ask for the whole checklist, I asked for an oil change; I should only pay for an oil change. Good at up-selling with a discount
The guy that helped me was kind and helpful with adding services for extra money! However, the windows were left filthy and the interior was not vacuumed. When he charged me he went through a checklist saying those things were completed, this is why 3 stars. That left me feeling ripped off and disappointed.
They took care of my car right away. When there was an additional issue with the car, they came to talk to me about it and I had them fix that issue as well. I was very pleased with the customer service and the work they did on my car.
Awesome group of guys, so very helpful and knowledgeable, helpful with our leaking problem, found out was a fuel filters. Thanks guys, if were back this way we will be stopping by.
Great experience super friendly staff quick and speedy. Manager makes you really feel comfortable and at home Definitely the place to go I will be returning in the future
These guys are the best and I highly recommend!!!
Andrew and the rest of the crew at Jiffy Lube do a great job. Couldn’t be happier with the turnaround time on the service provided. Recommend them to anyone.
Very professional liked that I could go in when I had time
Went in for an oil change with no car problems. They said they topped off my coolant. I left and and less than six minutes later, my coolant light went off. My car started overheating and my engine light and alarm went off. I checked under the hood and my upper radiator hose was disconnected and the inner lining looked frayed. I called the shop multiple times with no answer. When I finally confronted them, they denied any connection. Would not recommend.
Fast friendly and did a great job. Washed my windows and vacuumed the front. Loved it. Price was good too
Good and fast. Little expensive
Thorough and helpful and affordable and reasonable prices for great service
Came from out of state, my car was overheating they got me in so quick and done fast. Absolutely some of the nicest peoples Ive met. I reccomend Jiffy Lube and wouldnt go anywhere else while In the area.
$72 for an oil change for normal oil...went down the street to Valvoline for $38...no waiting either.
I will always go here from here on out friendly, fast and reasonable pricing. I use to go to miekee but not anymore . Thanks everyone at jippy lube!
The guys out at Jiffy Lube are amazing! They are fast and thorough. I went in to get an oil change on a truck I bought a couple months ago, and they found out that the engine air filter was severely damaged and it had pine needles sticking out of it. So I was able to get it all taken care of right then. Plus I was out of there in less than a half hour! All around a great experience, and they will be my go to now for my oil changes.
Fast service but the price was over double of many other places Ive gone too. Not going to go spend all that money for no reason anymore.
Great service all around!
Vary helpful
Never once had a bad experience at jiffy lube. All the employees there are awesome as well and very helpful and friendly.
The customer service was great, Bradley was very nice. However I know all businesses want your money, but it shouldnt be on false pretenses. They said my transmission fluid needed to be changed, but my car is a manual and doesnt have a dip stick to check the color, so did they open my transmission up and check the fluid? I dont think so because it would have been drained if they did. It made me upset because really they had no way of know this.
Great customer service and outstanding service.
They were very nice and got my car done quickly. Very reasonable prices.
Got good and fast service. Checked my vehicle out and showed me a few things I needed to take care of. Thank you.
Not much of a car guy, but I feel they did a good job, the customer service was pretty nice.
Employees were very nice and helpful period just my personal opinion it is pretty lame that they only have Pennzoil products and it was over $100 to get an oil change with synthetic in my SUV. The price was a little shocking to me but the employees were very nice
Too expensive. My normal oil change place was closed so I went to jiffy lube. They should have used it as an opportunity to gain me as a customer and instead overcharged me. Everything else was up to par.
Good personnel. Very friendly and knowledgeable
Staff was friendly and very professional. The work was completed in a very timely manner and it was done right. The facility was clean and comfortable for the short duration I was there. Would definitely recommend to all.
The Jiffy Lube crew in Helena were fast and friendly with changing the oil in my 09 Ford Explorer. I recommend the Helena Jiffy Lube.
The guys down here are very friendly and helpful. They got me in and out very quickly. Definitely going back.
Quick service
Jiffy Lube #1915 Helena MontanaJiffy LubeI went into Jiffy Lube today because my regular oil change place, Eagle Tire, had just closed. I have never felt more demeaned, taken advantage of and ripped off. $79 for an oil change, upsold to no end, and the guy “in charge” telling me that he knows EVERYTHING about cars.They took off the bottom panel of my car and then claimed it was broken in half and they couldn’t put it back on because it was a liability. I LOVE dogs but do you want to know what a liability is? Keeping two big dogs unattended in your waiting room. I spent 15 minutes on the bottom piece of my car (that was NOT broken in half) when I got home and reattached it. To put this another way - I arrived with a bottom panel of my car and I left with it in my trunk. Yet, at a service station wouldn’t you expect your car to be in better condition when you leave.What a terrible experience! I’m so sad that a place treats a woman like this in 2019 - this is how they treated me - they told me I need a transmission flush - I know I got one a year and half ago. I know why I have electric issues with my car. I know this because I have a trusted mechanic who know my financial limitations AND very much has my safety at heart.I saw the billboard for this Jiffy Lube that said veteran owned with a picture of this young man’s family. What a joke! Don’t go here. I have been so sad about my treatment all day. And the end of my demeaning experience I was walked to my car where the guy in charge opened my door for me and explained the noise my car was making. My sister was with me and she was in shock as well.
Wonderful Experience! Outstanding customer service by Drew.
Went in last Tuesday for an oil change, was in and out in 20 minutes and had my transmission flushed! Very friendly and professional.
Great service, extremely friendly and always welcoming. I was sad to see Sedona (that giant dog) wasn’t there. She really was the heart of that place. I saw 1 woman’s comments about dogs being a liability. This dog was about as vicious as an earthworm, what makes Helena/Montana great is that we don’t have 1500 extra rules extra precautions. We are unique, can still enjoy having our dogs in our shops. Just my two cents, my friends all look forward to seeing her as well. We will still go there for your excellent service.
Very disappointed 68.00 for simple oil change I used high mileage oil. I will not be coming back.again very disappointed
On a major road trip, knew I needed transmission fluid and transfer case fluid replaced... staff was professional and completed everything in a very timely manner.. Thank You for taking care of us
Super quick. They got me in and out fast. I always have my dog with me and they are more then happy to work around her while she stays in the car. They always let me know when some thing more is wrong with my car. I will continue to get my car serviced here.
Professional, courteous and lived up to their name. They identified what I needed and explained it in terms I understood.I was on and out in 20 min.
The did awesome quick fast transmission flush
Great customer service.. great people fast service ...use them for business as well as my personal vehicles
Really helpful and friendly
All the mechanics are very knowledgeable. Up front. And stand behind their work.
Quick and reliable service. I dont feel like they are upselling me. Drew is awesome. I would recomend jiffy lube I. Helena
Very good management up front very friendly! They were messy under the hood spilled oil on the manifold so it took some time to burn off, it was also very clean engine and now it’s not!!
I always bring both of my vehicles to Jiffy Lube. They quick and efficient, slightly overpriced for what they do but it doesnt take 3 hours like wal-mart.
Friendly, informative, helpful, thorough, timely. Good service from the human interaction perspective as well as the mechanical perspective.
Amazing staff I was in and out.. looked a lil understaffed today but even with 6 cars I was able to get a top off on fluids in and out. Great smiles, great laughs and all around amazing service!!!
Great employees! Fast paced team and very friendly. Highly recommend Jiffy lube in Helena 👌
Have been using them for both personal and work vehicles and am very satisfied with the service. They are thorough and professional. I would recommend them to anyone who needs service.
The staff were very respectful and efficient getting my vehicle in and out. I will be back, and recommend Helena Jiffy Lube for anyone in need of an oil change.
Super friendly and quick! Price is very reasonable and I felt like services were very thorough and professional!
The guys were helpful and service was done quickly. They cleaned my windows too which I thought was great!
Professional interaction with season guys. Great assessment & fairness.
Fast service. Fair pricing if you know a little about cars.
These guys always take care of my basic maintenance on both of my vehicles. They are efficient and really make you feel at home. Love this place
Quick, friendly, never had any problems associated with taking a vehicle for their services.
Exceptional service. Very knowledgeable staff. Attention to detail and care of my vehicle. Highly recommended.
Great experience, fast service on a busy Saturday. Offered, but didnt push additional products. Very friendly.
They always take great care of me and my vehicle :)
Perfect experience! Looking forward to returning!
Great Service by some wonderful people!
I was provided fast and reliable service.
Once I got my vehicle back there was no air in one of the tires. When I arrived all my tires were full of air.
Fast, friendly service
So they tried to charge us almost triple. We got a quote for $35 at a dealership they were going to charge us $96.
I always get good service here.
The guys at the Helena store know how to run my fleet card faster and got me more services that the Billings store couldnt figure out after multiple hours.
Fast, thorough and friendly.
They didnt grease 3 grease zirks which was included in the price and didnt tell me why the werent done. Going back in to find out why!
Service was very timely and associate seemed very knowledgeable and friendly
Great location for all my vehicle needs!!!
Fast. Friendly and absolutely love the rottweiler Sedona 😍She is so sweet!
Good service, super quick oil change and very polite. However, they definitely overcharge. I got a full synthetic oil change and it said starting at $60 but they charged me $100. They definitely try and up sell you. Got wiper blades replaced, pretty pricey ($50). Its a good thing I had a gift card, otherwise I probably wont be back. But I was out in 10 minutes.
Very fast, affordable, and friendly knowledgeable staff. Open weekends including Sunday.
Very inpressive service center, great help. Drew is very personable and knowledgeable.Was in and out snd 20 min. Recommend to everyone service is top notch.
Their prices are a bit steep. Otherwise, the staff is nice and helpful. And for the most part, they do good work. I only wish they would clean the inside of the windows.
The crew at the Helena, MT Ceda Ave store provided an insanely fast response to my unscheduled need for service. Offered me immediate solutions to resolve issues that needed attention on my vehicle. Provided outstanding customer service as they saved my car from experiencing serious, imminent damage. Enough said...
Shop dogs are very well behaved, super great addition to the place.
Fantastic service on my Challenger! Professional, meticulous and knowledgeable.
They did a great job but I thought a bit overpriced.
Hey these people are good! Yes.
Very friendly staff and fast service check jiffy lube out!!
GreAt place
Good fast oil change when I needed one. Great customer service
They were fast, friendly and informative. They are a little on the pricy side for an oil change but top offs are included free.
Way over priced to get oil changed. Wont be back.
Excellent
Always fast and friendly.
They tried too hard to sell the extras beyond the basic oil change
$190 for oil change and air filters. Then they overfilled by one quart which can cause vehicle damage. Luckily I caught it and was able to drain a quart off.. but for the cost I dont expect that I also have to climb under the vehicle to fix their mistake. Called manager no return call back. Next step, calling headquarters ... premium price for negligence and possible damage to your vehicle.
Went by this morning, they broke the valve stem on my tire and gave me a flat. Spent the next 3 hours trying to get it repaired.
They always provide such awesome service.