In March of this year we had a vehicle come through 2 rooms of my house totally destroyed the inside but after new windows siding and flooring and also a drop ceiling.I want to thank Joe Easton from Reynolds for doing a excellent job and for putting up with me stopping in everyday just to see what was going on it took awhile getting everything done but when ya have to wait on materials it’s understandable again thank you for the work you done

The only aspect of my experience with this company that I believe is worthy of a five-star rating is the foreman that works for Reynolds Restoration, Joe. I would give my rating of the experience with this company two stars. My basement flooded in January of 2021. Nationwide Insurance contracted Reynolds Restoration for the demo, remodeling and repair. Reynolds in turn subcontracted much of the work out to a company called Handy Works. Their quality of workmanship left a lot to be desired. Im sure every project has its hiccups, but my experience with the planning, preparation and completion of my basements remodeling between the companies involved seemed fairly dysfunctional.After Handy Works finished their work, there were multiple unfinished parts of the basement as well as multiple obvious areas in the basement that was going to have to be redone by someone who is a better skilled craftsman. After expressing my displeasure with the condition of my basement after it was finished, they sent Joe to complete the work that should have been done correctly by Handy Works the first time. Joe has professionally and skillfully completed the areas of my basement that were unfinished or poorly completed by previous contractors. Joes talented craftsmanship skill was clearly demonstrated in his work product completing my basement. To my untrained eye, it is very obvious which work was completed by Joe and which was not. I hope Reynolds Restoration recognizes how valuable of an asset Joe is to their team and am thankful to him for salvaging and improving all he could with my basements condition.

Great Service and great staff.Andrew and his staff went out of their way to make the experience smooth and provided us with quality results. I cant be more happier with the workmanship and the company. Top notch service from start to finish. I highly recomend them for your restoration needs.

They were excellent! They got things cleaned up and dried out. They jumped in immediately when we discovered more water a few days in. Courteous, helpful, prompt, and efficient. Highly recommend!

Replaced floor and wall; took a while with waiting on materials and interruptions but final product was great

I had a substantial water loss due to a failed water hose leading to my washing machine. Water was everywhere in my finished basement. The carpet was fully saturated with standing water in spots. The water had sprayed up into the ceiling and walls leaving soaked insulation throughout the area. I called Reynolds Restoration Services 24 hour hotline and am glad I did. Within minutes I was connected with the on call team leader. He quickly got the details from me and confidently assured me they were up to the task and would be arriving soon. As he promised, they urgently arrived and assessed the situation. They got to work immediately. The leader, Steve, explained what he had found, and what the path would look like going forward. I could tell his and the companys experience in handling losses like this was extensive. I am thankful for the entire team at Reynolds. They helped make a nightmare situation a lot easier to navigate. Their work was excellent. They handled dealing with most of the insurance interactions as well. I dont hope to need them again, but if I do, I wont hesitate to call on them again!

A 1 is way too high for this company, they never call back, they never show up. They are absolutely horrible. People shop around. A horrible experience for us.

Paid for all materail and competed job . Never paid paid for . Over 2000 out in materials .