I have been a tenant of The Amesbury on West Market since December 2011. I was referred to them by a friend who lived here at the time, and I had no need to look anywhere else once I met the staff and was given a chance to start over after moving out of a four bedroom house to a two bedroom apartment.I needed something smaller and closer to work and this was the place for me. The staff have always been kind, polite, professional, available when needed and consider the need of every tenant. In 2014, I had to move to a one bedroom and they did not hesitate to accommodate me.Before COVID 19 hit, they were always doing something for the tenants throughout the year from breakfast in front of the office on the way out for work or school, to pool parties during the summer, to providing Thanksgiving dinner during the holiday. I don’t know of any other place who will do this for their tenants.They strive to keep us safe in our surroundings and keep us in the know by keeping constant communication with the tenants. I would recommend The Amesbury on West Market to anyone. Glad I’m here.Paula

Hello! Amesbury has been a great place to live for my wife and I - the neighbors have been kind and respectful and it feels like home. The staff has been extremely helpful and responsive to help us get any little things fixed right away! We are already talking about renewing our lease 😆 the gym and pool are always clean and there is a staff member ready to help at the clubhouse! No problem parking - but a good amount of speed bumps 😬

This is community was my home for almost 8 years. Great community, almost all the shops around 3 mile range, closer to all major gardens, downtowns! Maintenance staff as well as community office staff is super helpful.I enjoyed my time here.

So far I enjoy living here. Its so peaceful and quiet. The apartment is so spacious & bright. I feel so safe in this apartment. Im glad that I was able to stay here and I look forward to continuing my journey here.

My grandmother has lived here for 3 years. Every time she needs something, a Mr. Dre Rayford handles her issues or concerns professionally and in a timely manner. She always mention him by name when we visit. So from our family, thank you for consitently being good to her Dre and and knowing how treat senior citizens. You bring honor to Amesbury apartments.

I love living here. The staff is awesome especially Dre. Always making sure our concerns are taken care of.

My upset with The Amesbury is that while I was in my third trimester of pregnancy I notified the office of mold/mildew in our apartment. They gave us some spray and that was suppose to be the fix. After we had our son and the weather changed the mold/mildew increased drastically. I immediately notified the office and they sent out maintenance who agreed the humidity was extremely high in the apartment. They painted over the mold in the bathroom and advised that we needed to use our fans in every room and open windows (never had an apartment that needed such). They also provided a humidifier which we were responsible for the increase in our bill but that didn’t help either. Maintenance came back for three weeks and agreed the humidity was still too high. Our son essentially had skin problems and flare ups with his eczema along with trouble breathing and sleeping at night. Since we have moved our son skin is clearer, he breathes better and sleeps through the night! After all of this we were never offered to move to another unit while dealing with this problem or any other options just that our lease would be up and we did not have to renew. I’m writing this to save another family because this isn’t something to take lightly the insulation needs to be fixed not just painted and covered up long enough for the next person to get a lease signed!

When I first saw these apartments, I found the layouts of the apartments, large windows, cleanliness, and nice, quiet environment very appealing and I was immediately sold (plus the reviews were mostly positive)! After moving in, it was great at first and I had a peaceful experience. I can say the management and maintenance staff are attentive and Ive always had pleasant experiences talking to them.But, I realized early on that the apartments arent as soundproof and, if someone was loud enough, say in the stairwell, you could hear them in your apartment too. Now, this wasnt a huge problem because all of my neighbors were pretty courteous about noise and I rarely heard anyone inside their apartments. But, once new neighbors moved in below me, its been a completely different experience. They are the worst kind of neighbors, in that theyre very loud and inconsiderate. From the moment they wake up, I can hear them wherever they are in their apartment and they slam everything they can get their hands on. Even when Im working remotely from home, I have to put up with the constant noise, as theres always someone sitting around that apartment. Ive talked to the office about this more than once but the noise hasnt improved. In fact, they just get louder when they know neighbors are at home. (But I will say Dré was always attentive when I talked to him about it.)Unfortunately I have neighbors that just dont care about the other people that live around or beside them and I may as well be living in a large house with roommates because thats what it seems like. Ive lived in many apartments before and have NEVER had to deal with noise like this on an everyday, throughout the day basis and its the last thing I wanted to worry about when I looked for an apartment in Greensboro. Although being in my apartment used to feel relaxing and stress-free, now its just a constant headache. So, despite the nice apartments themselves, the thin walls / floors plus bad neighbors dont make it worth it. Im counting down the time until my lease is up and I can leave.Edited to Add: Unfortunately these same neighbors also smoke weed in their apartment all the time and the smell seeps through the floors and walls making my whole apartment smell disgusting. I have to open windows and turn on my fans, which doesnt really help get rid of the smell. So please be aware that theres no guarantee youll actually be living in a smoke-free place like it says in the lease.

I moved here a month ago and I cannot express how amazing it’s been to live here! The apartment is spacious, clean, and there isn’t much noise. It’s a nice place to come home from work to and relax. I have a balcony and it doesn’t look right into anyone else’s apartment, it’s amazing to sit out there and enjoy the day.The staff (especially Drey) are AMAZING. They are so genuine, sweet, and helpful. They respond quickly if you need anything and are always here to help.It’s a truly wonderful and beautiful place to live!

I feel like many of the individuals who left 1 star were evicted and are just mad. I will say I enjoy the Amesbury and my lease will be ending September. I would renew, but I have to relocate. I have a 2 bed 2 bath & It’s so spacious, the appliances are nice, & it’s very quiet. It is a gated community, when maintenance will be done to gate we are informed, neighbors don’t steal packages (they knock on your door if your package is wrongfully delivered to theirs & give you your package, the kids have a lot of fun outside, it’s very diverse, it’s in a convenient location, the grounds are kept clean, dogs are always on leashes, the pool and laundry facility are very clean and smell good. Chatuana is a sweetheart and always very helpful. Dre is just that dude. He’s very professional and sweet as well. If anybody has a bad attitude, you must’ve caught them on the wrong day OR you were being mean to them and they had to match your energy!

I currently live here and cannot complain when it comes to repairs getting done in a timely manner, and the staff is very courteous however, if you live in the first floor you can hear your neighbor’s complete conversation, specially in your bathroom. I just heard my neighbor arguing about how this guy isn’t wanting with her no more. You can hear the lyrics of the music your neighbors are hearing,It’s terrible. I hate it and cannot wait until my term ends

Its been 2+ years and we are still very much HAPPY with the decisionof moving my mom to the Amesbury Apts. I can not say enough about the Office Staff, Maintenance Dept and best of all the Property Mgr. Dre! He makes you feel like Family and really pushes community engagement, which, I believe is so healthy for a complex to have. No matter if hes driving or walking by your always greeted with an enthusiastic Hello. His work ethic is admirable. At the office your always greeted with a smile and a how can I help you! Another plus are the emails with updates regarding property, packages, events and security codes. Maintenance is great, always attentive and very nice. I enjoyed taking walks and seeing the grounds well kept. The fitness center and pool areas are always clean and inviting. Thank you guys for the hard work you put in to making the residents comfortable and happy! Be Blessed!

Went in to get information about apartments two months ago and the nastiest person in Greensboro named Courtney put me off the place altogether. My friend had lived in these apartments three years ago and told me about this nasty piece of work but after meeting her, I knew I couldn’t live there. Keeping her employed there is amazingly stupid. Like how is she keeping her job?

Nope I haven’t stayed here but I wanted to while I was apartment hunting. I instantly changed my mind when I came across Edwards. She overly sarcastic while conducting business. Mind blowing that she’s still employed in hospitality. Good thing I didn’t decide on this place because I’ve heard others complain about her customer service as well

I cannot say enough good things about The Amesbury! We had an international move from Hong Kong to Greensboro. After researching many apartment complexes, Dré was the first to respond and was always quick to answer all the questions I had; a reassuring quality that I would come to experience every single time there was an issue or hiccup.Dré, Chatauna and the entire team facilitated a seamless transition from beginning to end. The ease of communication, the attentive and efficient system they have in place is exceptional - and that was how it was throughout our entire stay. Our maintenance requests were always taken care of right away. If we didnt buy a house, I would have loved to live here forever.The Amesbury itself is the best complex in all of Greensboro. Plenty of parking, a gym, pool access, pet-friendly, security alarms in your apartment, washer & dryer connections, gated. Its centrally located, well-maintained and safe. Even the postman and main UPS delivery person assigned to the complex were amazing and looked out for our packages! It really is a community here and doesnt get any better.I loved our neighbors and yes, you might be able to hear some noise if youre living downstairs but this is an apartment complex, not a house; its to be expected.From Los Angeles to Hong Kong to Greensboro, NC, this management team is en pointe. We had the best experience living here. Thank you.

This by far the worst apartments I have ever stayed in. Didn’t feel safe. It’s supposed to be a gated community, but the gate is always broke. They are rude af and don’t care about the residents, very condescending when speaking with the staff. Parking sucks. They will make any excuse to keep your security deposit. PLEASE choose somewhere else to stay this is not the apartments for you. They are not even worth 1 star. Bathrooms are small, bedroom closets are small. My time there was horrible.

Be prepared to get screwed by management when you get out of your lease. My daughter had to get out of her lease early due to COVID19 and we were charged an additional $300 prorated amount over the actual one year lease agreement. When we discovered the misunderstanding the manager did not handle the situation well, so we are now telling the world to be careful when you do business with them. They are out to make make money and could careless about your customer experience. We will never promote this apartment complex to anyone and I’m confident that I will not get a satisfactory resolution to our situation.

My daughter was a prospective resident of Amesbury but had to cancel her lease before move in due to graduate school going online. We found Chatauna to be very professional and a delight to work with! I hope that when this coronovirus clears, they will have openings because I would love for my daughter to have the experience of living here! Thanks Chatauna and the rest of the Amesbury staff. We will be returning!

Just wanted to take a minute and express how wonderful the amesbury is. I was so picky in choosing my first apartment and am so thankful I chose this one. Been here over three years and I have zero complaints. The whole staff is wonderful and truly care and want you to enjoy your experience living here. Any time I needed something fixed (which was always something small and not a big deal), they would be over in minutes to fix it. I had one issue where my upstairs neighbors kept doing laundry late at night (not complaining, everyone needs to do laundry!) but it just was loud when I was trying to sleep, and I expressed it was kind of bothersome to the office and it never happened again. I am only leaving because I am moving states, and I wish I could take this apartment with me! Like I said this was my first apartment and have nothing to compare to, but my boyfriend has lived in multiple apartments and this was his favorite by far and says it’s the first time he has felt like he was in a home and not just another apartment. Everyone in the community is friendly and I always felt safe coming home late at night after work. I cannot recommend this apartment complex any more! Thank you guys so much !

Nice place

Positively, hands down the best apartment complex to live at in Greensboro. Everything you could want is here. Gated community, ample parking, a gym, a well maintained pool, an alarm for each apartment, washer & dryer connections, pet friendly, quiet living areas, responsible rent, a responsive maintance team, 15 minutes from anywhere in Greensboro, and a top notch office staff!!Thank you Dre, Courtney, Amber, and all the rest. I will truly miss you guys.

Love it here! Great area, nice apartments and awesome staff . I really appreciate how much the management here goes out of their way to take care of questions or issues. They are beyond fair, Dre, the manager, is an awesome guy. The rental experience was great, they were extremely patient, and really worked with us to get in here as easy and smoothly as possible. They are happy to address any reasonable issues in whatever way they can, I couldn’t ask for better. They want you to be satisfied and they go out of their way to show it, so glad I’m living here. Kudos to the owners for Their choice in management staff and adopting extremely reasonable policies.

Such a quite and friendly community. I have been living in this neighborhood for almost a month and I love it. The staffs work here are professional, punctual, can caring. I have some maintenance issues come up a few times and they always respond timely! The residents relation manager, the leasing officers, and all other crews at Amesbury show how much they love what they do with respects! To live a community like this is more than a place like a home, but also a great opportunity to learn work ethic and great attitude about life :)

Dre and the Staff are Awesome! The only reason I left was because I purchased a home, otherwise, I will still be residing there. They are friendly, make you feel at home and great in taking care of ones needs in a timely matter. Great staff. Thank you and Keep up the good work.

I have been living in The Amesbury for almost a year now and I absolutely love it. The community is always clean and quiet and the office staff is always helpful and friendly. Keep up the great work!

I lived here for 4.5 years and loved every bit of it. The staff are all very nice, helpful, and generally are there to help with whatever you need. Everything is well maintained and the community in general is quiet. Its a great place to call home.

The resident newsletter does incentivize reviews—so I am not sure the star rating is super accurate. Prices have gone up despite the amount of trash around the neighborhood and number of sketchy people waking around increasing.My five stars goes to management—always have been helpful. And have only had bug problems once (ants)—which was under control within a week—with help from management. My car was broken into once as well.If you desire to live in an apartment complex where you do not have to worry about long lead times to handle maintenance problems, or if you want good management, then you’ll like the Amesbury.

I had a misunderstanding with the termination of our lease due to COVID-19 and after posting my complaint I was contacted by the owner and everything has been resolved. I am now a big fan of this apartments management!

Management team horrible. Courtney and Chatauna both are rude af and need to be fired.

The best place I have ever stayed. The office staff were fantastic and went out of their way to help me in every occasion I have gone to them. Particularly Kelsey and Tyler are very helpful and I can vouch for them. The apartment is placed in a nice location which is closer to just about everything ( Downtown, Interstates, Groceries all within 5 minutes drive). Its a gated community and I never had a problem there. The apartments are nice, the maintenance is quick if you want any. No hassles while signing in or moving out. I really loved this place. If I ever go back to greensboro I wont even check another place.

As a young professional, living at The Amesbury has been a wonderful experience. There are not many properties in Greensboro that offer the comforts of a gated community pair with attentive and pleasant onsite management. Working in the housing industry has made me a tough critic and The Amesbury has truly impressed me. The staff in the office are always friendly, maintenance responds in a timely manner and the events for residents are wonderful! The community is clean and well kept, the units are spacious and there is even a dog park! This is the perfect place to call home!

I love the management & they quickly resolve maintenance complaints. However for the amount of money they charge for rent, updated carpet and appliances would be nice. My freezer stops cooling one and off and my garbage disposal smell horrific front all the build up that cant be removed. I noticed the date on my microwave is 2003. Ive lived at cheaper place that have all the above things updated. Other than that I enjoy my apartment & other than my neighbors guest taking up the front parking spaces they are fine.

I have been nothing but happy with my time at Amesbury. I knew from the very beginning that I had found my home. Courtney and the rest of the staff do such an amazing job when it comes to making their residents feel like family. I have referred two people to Amesbury and we are all so very happy here. I would recommend anyone looking to look no farther than Amesbury.

Wonderful place to stay!!! Apartments look upscale & brand new inside and out. Very clean, the gated community makes the experience here safe. The staff are very welcoming and will go out of their way to satisfy your needs. I signed my lease with them with in two days there was no need to look any further!

Very clean and well maintained community

I been living here since 2014, great location. The Entire Staff is very friendly. Every complaint or issue We have had, Management and Maintenance was very quick to try their best to resolve and fix it! Dre Rayford is a very attentive Manager and He makes sure to follow up on any problems, that we may have informed Management . Keep up the good work!

I meticulously cleaned this apartment when I left. I stayed here for 8 months lease but once i left they charged me $385 for some sort of oxygen-ozone and room dirt cleaning. I was smiling at their tricks to make money. I dont know how I made the apartments oxygen dirty but I salute this manager for finding ways to make money. If you are planning to move here, remember, the manger will not ask any deposit for your good credit. But that is a trap! You will be paying a lot when you move out. Also, I have a strong feeling that this apartment is losing business after the change of ownership and this dude bacame the manager. So, he cashed me out as much as he could. The lady before him was a nice and costumer friendly.

I love Amesbury on West Market!!! I have been a resident for almost 3 years and I wish Signature Properties made homes :) Love the gated community, I feel safe and secure at all times. The staff is wonderful and friendly and maintenance is quick and efficient. Anyone who is looking for a place to call home should start here!

Ive only lived here a couple of months but I LOVE it here so far! The office staff have been super friendly and helpful with anything we need; maintenance always responds to any requests promptly; the complex is quiet and clean; and all of our neighbors are very friendly. I would definitely recommend living here to anyone who is looking for a place in Greensboro!

I love living here. I have lived in a few places over the past few years but the Amesbury was good enough for me to stay and make it my home. The stay is friendly and I feel safe in this gated community.

I recently moved to Amesbury at West Market St. I absolutely love living here. The management team are very friendly, patient and make you feel welcome as soon as you walk in the door. The property is well - groomed and the apartments are spacious and cozy. After looking at other apartment communities, I know I made the right decision moving here.

My husband & I have been living at the Amesbury for about five months now. The staff is extremely helpful & consistently go out of their way to help you. Pets are allowed for a small fee, and the community is gated. Our neighbors are nice and courteous. It truly is a community atmosphere.

I love this place so much! Maintaince is super quick, club house personnel is super helpful, and the neighborhood is beautiful people are very nice. Dre is the man!! Definitely the go to person anytime you need something!! Everyone is very helpful about anything you need

Im not too sure who is living in 24f but all you smell is weed. Its really getting out of hand. Im going to call authority if it continues because there is children in this building including theirs. Please make this stop because it is against the lease. I love this property, staff is really friendly and very pleasant. I know if I smell it constantly our neighbors do as well. Resolve this one problem. Thanks !

I love living here its a great community. The people of friendly and staff is awesome. Wonderful fitness center clubhouse and keep property well groomed. Would recommend to family and friends.

I Lived there for 2.5 years. Initially management staff was better with decent maintenance staff but later management staff switched and they were not friendly at all other than 1 manager there. Their system is poor they didnt have notes from damages from move in so they decided to charge us for initial damages. The damages happened to our stuff because of their staff negligence is other issue. bad neighbours is another problem. people vacuuming at 2 in the morning and staff cannot do anything about it. Sorry, Apartment location is decent but staff makes it not look good. you will encounter this when you will live on property. Kelsey was the best manager there.

My family lives there

I have been a resident here going on 4 months, and I couldnt be happier. Since day 1, the office staff has been very professional and they have answered all questions and addressed all concerns in a very timely manner. I searched and toured many different apartments in preparation for my move, and I am glad that I chose The Amesbury on West Market!

Ive been living here at Amesbury On West Market for about two months now. My ONLY REGRET is moving into a 1st floor apartment. My neighbor is the absolute WORST!!! Walks so hard all the time and its after midnight and she is running and bumbling around. So inconsiderate!!! Love the staff! The grounds always look nice! Gated community is a plus. While I I wish that my appliances were more up-to-date, I really do like my apartment.

I moved here on June 2018, had a great experience with the Property manager he made sure my moving experience was great . I have no complains, all so far has been a good experience . The community is safe and quiet . I only wish one day they have a playground area 😊😉

Very expensive prices for less than average apartments. They also are paying their residents (15 dollars off rent) for good reviews here on Google. If your looking for apartments, you can get much nicer places for your money.

Very Nice and quiet neighborhood

My widow grandmother lives in Amesbury and as a result I am there ALOT. The staff is extremely professional, especially a gentleman name Dre. He answers all of my grandmothers concerns and addresses them promptly. Keep up the good work Dre and the rest of Amesbury staff!!!!!

Perfect for new graduates, very peaceful environment, clean and very friendly!

In the short time that management has shifted over, things went downhill fast for the Amesbury. Specifically, the one new manager in charge, by the name of Dre, has been extremely unprofessional and rude in working with his current and past residents. While living at the Amesbury may have been an okay experience for myself and my family, when it was time to move out, we were charged hundreds of dollars for very exaggerated claims about dirtiness even after we spent hours cleaning the place and believed we left it spotless. If you try to fight the charges, management will ignore you, overtalk you, and continue to bill you and harass you until you pay them. They are one of the most deceitful apartment businesses I have ever encountered in my familys many years of renting. Steer clear of them.

Great place to live,great staff,excellent maintenance,well maintained inside and out.quiet,good location.i feel very safe here.highly recommend

The Amesbury does a fabulous job of maintaining the property and the staff is both pleasant, professional and totally committed to good customer service! You will love living in this community!

Nice place to live. rent is not that high. people at leasing office are always helpfull.

Staying here was perfect. I can ride my bike anywhere I need to go.

Awesome Place to live in. Maintenance is so good. The rent is lower compared to other apartment communities.The apartment is located in central area where grocery stores, departmental stores are near by.

My husband and I have had a great experience thus far if you want a nice very clean grounds and friendly atmosphere and really cute apts. You cant go wrong making Amesburry your home I love the fact too my daughter also has her resident here as well. FyI: they are running a special now for 1st month free and 1/2 of amedstration fee cant beat that . And if you love social hours this is the place to live they care about their residents and thats a plus in my book!!!

Me and my wife stayed in this community for one year. Really nice place to stay, every thing is in commutable distance.Bus facility also very nearby.Staff are really nice especially Dre Rayford.Pavement inside the community is convenient for walking and has all aminities.We recommend this one 👍👍👍

Been living here for about 6 months now. sold my house and downgraded, but this was the PERFECT choice. friendly clean complex. staff is super friendly. wouldnt consider living anywhere else ! thanks amesbury!

Quiet and safe place with friendly and attentive staff. I have lived here since 2009 and love it.

Great place to live, staff are very friendly and always help with any maintenance needed!

Dre was superburb, my kids wanted to keep him and take him home. He was very family-friendly, patient and knowledgeable.

Community team members and leasing office administrators are very helpful and maintenance team members are very effective.

Nice, to very nice, with mediocre living quarters in the downtown area.

Best apartments in the area!! The staff makes it feel even more like home atmosphere !!

Dont expect to be quoted the proper pro-rate upon moving out.

Love it here,very nice apt,gated,clean, safe,great staff and maintenance.,ive lived in many apts.and have never been this satisfied with everything about the amesbury.i highly reccommend it.

The apartment are emaculate and lovely.

Amber Finley is VERY HELPFUL! I do recommend talking with her if you are looking for an apartment!

Wonderful place to live excellent amenities

Great place to live awesome staff

A nice place to live

Nice safe and clean

Big rooms,nice staff.

Good housing

Don’t recommend

Wonderful experience

Beautiful apartments

Great security

Friendly, safe, professional staff

Good apartments!

Okay

For comfortable.clean.