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Cheshire Nails & Spa
2221 Plainfield Ave NE, Grand Rapids, MI 49505, United States
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Cheshire Nails & Spa

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Me
Review №1

Great place, very clean. My last dip application was with Lee, lasted 4 weeks, zero chips or cracks! Removal and reapplication process was great, they really cared for my nails and didnt hurt me (which has happened at other places because of my sensitive nails. This time I had Jackson, he did a great job and we had a great conversation. Ill be back in 4 weeks : )

Br
Review №2

I hesitate to even write this review because the employees at Cheshire nails were so kind, but ultimately I was disappointed in my experience for the money I paid. I went for a dip manicure and the result was not good... the clear coat that they use to apply the dipping powder was congealed and chunky. The technician kept getting up to get new applicators to try or to pour nail polish remover in the bottle to thin it out. The dip was not sticking as a result and she had to dip each hand 3 times. My nails then had to be sanded and the result is wavy, uneven, thick nails with a few air bubbles and an indent in almost every nail. Even though they tried hard to make it right, I dont feel like it was worth the $40 plus $10 tip. Why not just open a new bottle of the base coat to fix the problem right away? Also, as a result it took over an hour and a half, where normally it would take 40 minutes. As I said, employees were kind but the quality lacked majorly.

El
Review №3

First time here and I was SO impressed! They did so great! I’m a nail bitter so I’m a more difficult to do a full set on. My tech did amazing. They look so amazing and are very solid and look natural! So great 10/10 would recommend :)

S
Review №4

Super friendly and professional customer service.They make you feel like family.

አዜ
Review №5

My first time. Amazing customer service and friendly staff! They made me feel comfortable. This is the only place I will go to get my nails done. Thank you to the mom who did my nails, she was so sweet!

Ch
Review №6

First time customer. Jackson was such a nice man! He called me sweet. I was blushing under my mask. ☺️My nails look so pretty! Ill be back in a few weeks for a fill. See you guys soon! ❤

Da
Review №7

The best nail place around! Jackson, Celina, and Lee do an amazing job. They are always on time, professional, and friendly. Cheshire nails is always very clean and they have a ton of colors to choose from. I try their dip manicure and Felix pedicure; they both last forever. I 100% recommend this place!

Em
Review №8

My acrylic nails were uneven from another nail place. Jackson did an excellent job filling in my acrylics, he fixed my nails and made them look AMAZING even though theyre short and difficult to work with. I will be going back every few weeks.

Fi
Review №9

Treated myself to a birthday mani/pedi, and I am thrilled with my service! Jackson was a delight to chat with, and the pedicure and shellac French manicure I got are perfect. I will definitely be back! 💖

ka
Review №10

I have been going to Jackson for years. I used to live on that side of town but now reside in Hudsonville and I actually drive across town to still have my nails done as he does an excellent job! It really feels like a family and I appreciate the friendliness and professionalism. Everyone is great who works there and he truly does amazing work. It takes the extra time to ensure you have great nails.!

Sh
Review №11

Love my nails. Jackson always does a beautiful job.

An
Review №12

First time there even though I have been in the neighborhood for a few years. Jackson was kind enough to squeeze me in for a pedi when I had a spare hour. He was friendly and the place was clean. A week later and my toes are still pretty. I will be back for more!

Al
Review №13

Great experience getting a mani and pedi here! Very nice hardworking people. I accidentally ruined a nail and came back and they fixed it up right away. I had a great conversation with a gentleman who worked here. I would highly recommend this location!

Ma
Review №14

Good Customer Service. Fairly priced. Nice people. Good workmanship.

Na
Review №15

Best nail salon in Creston! I love this place because they are clean, professional, and kind. Jackson always does a great job and the staff is so friendly.

Ch
Review №16

I’ve been coming here for probably at least 5 years. This is by far the best nail place! Jackson and everyone else that works there really do care about everyone that comes in!! Wont go anywhere else!Update:I changed from gel to dip! I LOVE it!! Jackson keeps everything so clean and safe! Temp checks, sanitizer right when you get there and plexiglass between the staff and the guests. I love my nails, as usual, and I can’t wait to go back!!

Da
Review №17

Jackson does the best dip! The place is always clean and everyone there is super nice.

Ma
Review №18

Jackson does a great job on my nails. The atmosphere is friendly and clean. I will be back.

Ta
Review №19

Always great work!!!

An
Review №20

Staff are very kind and friendly, they do a great job and take the time to make sure my eyebrows are on *fleek*. Would recommend!

Th
Review №21

Best service ever, made me feel comfortable and my nails are perfect definitely coming back on a regular 💜 S/o to Jackson for my fabulous nails

SU
Review №22

I have been going to Cheshire nails for over 8 years Jackson Selena Lee ar the most awesome, tthis is the place to go fir all your needs. I recommend them 100% never had any bad things say about themi they always do a gr8 job.

Ja
Review №23

Visit Jackson he takes his time and is very gentle. Will be going back

Re
Review №24

Love love love it here jackson is my tech n he is by far the most laid back most amazing tech ive ever had highly recommend good prices too

Da
Review №25

Jackson was very friendly and made sure my nails looked good! Lovely environment and decent pricing. They are really good people ❤️

Li
Review №26

Have always loved going here since they opened. Jackson & Celina do a super job! Always professional. Since Covid they have been vigilant about following protocol, feels very safe. Very Clean. Definitely my go to nail salon.

Su
Review №27

Excellent service with professional results!

Au
Review №28

I got a mani and pedi here the other day. Both the employees that met me were very abrasive and unfriendly. Maybe they just seemed annoyed because it was busy and Covid? The pedi was fine. The mani, however, seemed rushed. 5 nails also chipped the next day. I went back in to get them fixed, and they acted as if I was a burden and it was my fault they chipped. Granted, I only got a regular nail polish mani, but it shouldn’t have chipped that much after less than 24 hours. I did originally ask for Shellac, so not sure where the miscommunication came from. I am bummed because this is my neighborhood nail salon, and I try to support local. I’ve been here another time, and that time was great and Le was awesome. If I end up trying a 3rd time, I will ask for her.

mo
Review №29

It was my first pedicure and I was a bit nervous but the staff was very kind and Im glad I went!

Ka
Review №30

Took my daughter to get acrylic nails for the first time. Jackson did a GREAT job! Her nails turned out beautiful! We will continue to come here!

Am
Review №31

I have been getting my nails done for over 10 years, been to over 20+ nail salons and Jackson does the best job I have ever seen with dip. I drive 40 minutes just to get my nails done at Cheshire, it is so worth it!!

La
Review №32

A very Professional and friendly nail spa Jackson is a sweetheart ❤ and always do a great job on my nails

Ra
Review №33

Definitely going back!! She was very pleasant...we talked and laughed the whole time!! Another customer told her nail artist that she drives all the way from Wyoming to get her nails done here!

Re
Review №34

I live it here thanks for doing a new full set as I waited 3 weeks to come back for a gel fill but the nails had already lifted to much so the owner was a sweetheart and did it today for me and he was very very sweet and gentle with my hands and nails as I have 3 stitches currently on the top of my right pinky finger so keep up the wonderful jobs you all do daily it’s much appreciated 😍😍😇😇!!

Ce
Review №35

Nails were uneven polish had air bubbles in it. Shorter than the original shape it was cut to. VERY UNSATISFIED CUSTOMER!!

De
Review №36

Jackson does a great job. My nails always look beautiful and neat. Hes also friendly and welcoming. The salon is always clean and everyone takes a lot of pride in their work.

Ja
Review №37

Verry clean aNd professional. I am a first time visitor and will definitely be returning. Thank you Jackson

Be
Review №38

Went here after my nail tech of 3 years,suddenly quit. Jackson takes great care,and did an amazing job! This will now be my new place to have my nails done!

Ca
Review №39

I got a pedicure here today and it was literally the best pedicure I’ve ever had. Salina was awesome and was super nice and attentive. My nails look awesome and I feel so relaxed! Will only be getting my nails done here from now on! They also have great prices!!

Ch
Review №40

The service is wonderful. One can come away feeling refreshed, and prettier. They all care sincerely about each patron. They have cared for me and my family, and they remember each individuals name.

Ke
Review №41

Always a great experience!

K
Review №42

Friendly, beautiful pedicure, good prices

In
Review №43

Did a pretty good job I will be back very friendly customer service

So
Review №44

I got my nails done by Jackson here and he did a wonderful job!

Br
Review №45

Jackson was so friendly! My nails still look amazing even a week+ after getting them done. I got an acrylic fill for a few $ cheaper than most other places in the area. I will definitely be coming back!

Ed
Review №46

Everyone was super nice, I had forgot my mask and they gave me one. One of the guys said he liked my hair, and the girl doing my sisters nails was extremely nice, the girl doing my mothers nails was also super nice.

An
Review №47

Jackson did his thing again and I love it as usual 😍😍😍 thank you guys so much!!!

Lo
Review №48

I have been coming to Cheshire Nail for years. Today’s experience was as great as all of the others. Jackson recognizes my voice when I call to schedule and the staff is always welcoming and friendly when I arrive. They are fast and efficient and have reasonable prices. My nails always look great and last for weeks! Thanks Jackson!

Ka
Review №49

I came here less then a week ago to get my nails done, actually had a relatively good experience. Jackson was my nail tech. Told him this was my first time trying Dipped nails because of the health of my nails after acrylics I wanted something more healthier. I asked him if they chipped, or were any known issues he said no, that they were good nails to have! If any problems to call him and let him know. Well because of my work schedule I couldn’t find time to call about my nail breaking literally the next day and a few cracking, figured he was understanding and pretty cool I’ll let him know as soon as I can. During my break at work went to visit and let them know, first they were very rude and blaming me for my nails breaking which is false. Then after “arguing” not really arguing but explaining that they broke the next day, he said that the dip works for some and doesn’t work for some. Okay???? I wasn’t told that and they were going to charge me for getting them removed. I was going to get a full set instead at full price no problem just didn’t want to be charged for taking off the horrible nail job they did. While getting my nails removed Jackson decided to hover over me and continue to argue with me about who’s fault it was. I didn’t even finish my appointment, I walked out after having them removed off my nails. I will NEVER go back. Find somewhere else.

jo
Review №50

Jackson was so sweet. I also met his wife today. This was my first time at this salon. I will definitely be back! Le did my daughters nails as well. We are very pleased with the quality, but more importantly how comfortable we felt coming to a salon we have never been in.

Ha
Review №51

I got a shellac pedi and dip mani. Both Jackson and Selena were so great! So friendly and easy to talk to. My dip mani is literally the best I’ve ever had! So happy!

Re
Review №52

Even from the first phone call everyone was so friendly. They even did well with my daughter that lives with a disability. We had a good time! Prices were great and colors were fun!

Sa
Review №53

Nails were fine, told me the total was $69 dollars, when I got home, found out they charged my card $82. Stop lying about your prices!! Never going here again.

Ta
Review №54

I’ve been coming here for over five years because every time I go I’m treated like family! The staff is very friendly and detailed oriented. I appreciate the fact that the shop is clean and I know all the tools have been proper sanitized. Jackson is great at ensuring his customers satisfaction.

Ev
Review №55

If you want your nails done to perfection come to Cheshire nails & spa. They have awesome service, its very clean and their prices are great for the work they do. I will never go to an other nail salon again.

As
Review №56

I have been here a few times and they have been fantastic! I live near Knapp’s corner but prefer this spot versus anywhere over there that I have tried.

Pl
Review №57

The people there are very attentive they fixed my acrylics that i got from another salon and found a toenail polish to match i thought it was great

Ab
Review №58

I love this place!! The people are so sweet and genuine. Jackson is amazing! I always ask for him. He does a great job and makes great conversation. Awesome place!!

Kr
Review №59

I haven’t had my nails done since I moved to Grand Rapids 4 years ago so I was a little nervous coming to a place new to me. I’m so happy with my experience at Cheshire! Jackson was fantastic and did a wonderful job and was a great conversationalist!

De
Review №60

Overall, wasnt terrible. Had an appointment for 4:30, she started doing my nails at 4:40. The shape isnt the best, color isnt even on all nails which makes them look super cheap, not cleaned up very well, the nails are way too thick in some areas. Just not the best Ive ever had. Only good part was that I felt welcomed.

He
Review №61

I have been going regularly two years now and have never had a bad pedicure or a bad fill for my acrylic nails. I have been pleased every time. The customer service is great. I went to a different salon once while I was traveling, and I noticed the difference. Thank you Jackson, Celina, and the gang!

Ke
Review №62

I originally wanted a shellac polish change, but left with the worst shellac nail removal ever. I called ahead to ask if it was busy (10am on a Friday), and I was first told yes, and then Jackson answered the phone, said once I come in and wrap my nails, it will be fine. I came in, apparently there was a bridal group there, and they were already two short on manicurists. I tried to ask Jackson how long I would be sitting here with my nails wrapped because the acetone starts to bug me after 10 minutes, and I’d like to be checked on. He said at least 7-10, repeated himself three times in a condescending tone about the process, then asked, “Do you understand?”. He left me there for 22 minutes!!!I took the foil off at 11 minutes because my fingers were on fire, but no one came to check in. An older woman removed the shellac, leaving behind streaks and streaks of polish, and then signaled me to change location to another station. I told them I was just going to pay for the nail removal and go as my fingers hurt. They gave me a hard time when I tried to wash my hands, so it created a scene. I had to tell them my fingers were burning and I had to pay and go, but they again hassled me to just sit down. At the register, I explained again that I had asked not to have the foils on for more than 10 minutes and to be checked on. I got a blank stare in return. Waste of my time and money as I had to buff my nails to remove the remaining shellac.Stop telling customers on the phone that you aren’t busy if you actually are! I was ignored, and my hands now hurt because of their lack of customer service or care.

Da
Review №63

Jackson is so sweet! I get my nails done here all the time. Good service and good prices!

Do
Review №64

This place is one of the best in Grand Rapids, The environment is filled with compassionate people and you feel right at home. They spend a lot of time to make sure everything is done accurate. My experience is always a good one, I would definitely recommend this place !!!

El
Review №65

I went to a different nail salon to have my full set removed and had 3 infections growing under the nails Cheshire Nails had put on me. SO DISGUSTING. I have had my nails done consistently for 10 years and this has never happened to me.I got a shellac manicure which chipped within three days of getting it done. The manicurist was fast and sloppy, and when I asked him to please cover the edges of my nails he got an attitude with me. I went back and had it fixed, and they chipped again within the day.I went back to try acrylic nails. The woman doing my nails did not take direction well. I asked her for square nails, and she kept rounding them off. I had to keep asking, and they kept getting shorter and shorter. She painted my nails and there were three small hairs in my nails, I had to ask her multiple times to remove the hairs and she just scrapped them off with a metal tool, smearing all the nail polish instead of removing the polish and starting over. I got this set put on 3 days ago, and two the my nails are already lifting off from the base.When I was trying to give direction to the manicurist, the owner came over and told me to trust them. It was completely rude and unprofessional.I will NEVER go back to this place unless it changes ownership. Im thoroughly disappointed that I spent any money with them.

Sa
Review №66

I experienced excellent service and my nails look beautiful! The woman who took care of me (Millie) took her time and paid close attention to detail and made absolutely sure that I was 100 percent satisified. Very nice nails and great service!

Br
Review №67

$15 to just take off dip polish seems like a lot to me, but then again, I never get my nails professionally done.

Ra
Review №68

Service is nice, professional, and clean. However, do not be fooled by gel nails. They will give you acrylics and just use a gel topcoat. I did not know the difference between gel and acrylic fake nails until just recently, and I now know that I received acrylics and paid $5-10 more than I shouldve because I thought they were gel nails.

An
Review №69

Jackson is amazing!!!! Im pretty new to getting my nails done (both hands and feet) and Cheshire has been amazing in every way!! And thats no matter who is servicing you. Thanks for being awesome guys!

Be
Review №70

I dont think I have ever (in my YEARS of coming here) left unhappy with the service and my nails. Jackson does an amazing job.

Ke
Review №71

Ive been going to Cheshire for my pedicure / manicure needs - they are all excellent & take their time - pedicures last longer - the paint lasts longer - they are really nice & I dont feel like Im being talked about in a difference languages there either ! Ive always recieved top notch service here - never got a fungus from them !! 💚 I cant say that about many shops ! They are the only place I now got nail service from - Ive learned they are the best !! ✌️

Sa
Review №72

The only place I will get my nails done!! I love that I feel at home when I go in. Jackson and his crew are amazing and I highly recommend going there! Excellent Service always!

Al
Review №73

Horrible service! I went in and REQUESTED the lady that did my nails last time. The guy insisted the other lady do them and I said no thanks, its ok Ill wait for Lee, I like the way she did them. He ignored it and had the other lady do them. They look like uneven bricks! I wish I could share a picture to show you! I had her go back to fix them 3 times and then gave up. When they went to check me out they charged me more than last time and when I asked why they said its because they used gel. So I told them there was no such thing as a powder gel and they tried to argue with me. (Im a cosmetologist, do nails at work all the time and know for a fact theres no such thing.) I even pulled it up on my phone and showed him that theres no such thing. GEL COMES IN A GEL FORM... NOT POWDER! Dont let them fool you!

Li
Review №74

Selena is awesome!!!

Re
Review №75

Jackson is the guy who does my nails everytime. He does a great job. Very kind and caring.

ky
Review №76

I got my nails done by Mr. Jackson and my nails are amazing the best Ive had them done they where very respectful and cleanly

Ro
Review №77

Great service! Went there to get a manicure to show of with my new engagement ring. The service was great and the manicure lasted over 3 weeks!!! 👍👍👍

Ol
Review №78

They always do a nice job and are super friendly!

Sh
Review №79

I’ve never been disappointed. They’re friendly and great at what they do!

Ka
Review №80

I will never go back. The older lady did my nails and it took forever, was expensive and she really messed up my real nails. Its been over three months since Ive had my nails done because my real nails are so bad that I have to wait for them to grow out completely before I can go somewhere else to get them done. Im extremely outraged!

Li
Review №81

Great service, great environment. Friendly staff!

Co
Review №82

Awesome pedicure but had nails done and they did not look good. Glue and gel powder were all over my fingers.

Re
Review №83

Jackson is amazing

Am
Review №84

I love Jackson!

He
Review №85

Very good place to go! Decent prices and friendly people as well☺

Ka
Review №86

I always love the personal care I get there!

Ke
Review №87

My nails are all cut crooked. The nail Polish is gunky and uneven. I have Polish all over my skin. Worst pedicure ever!!! I foolishly tipped! I do a better job myself!

Ma
Review №88

They did an awesome job on my nails and eyebrows and were friendly.

La
Review №89

Love this place. The people are the best and friendliest in the business.

Sh
Review №90

Worst dip manicure I have ever had. Left bumpy and with ragged. Dip cracked in the first day.

Ar
Review №91

Friendly staff, low prices. Not all of them have mastered English.

Be
Review №92

I absolutely LOVE it here! I always leave happy.

Je
Review №93

Wonderful service. Friendly employees.

Ci
Review №94

Overcharged n they made fun of me...RUDE!!!

Ma
Review №95

Very nice, very clean, will be stopping in again.

Cl
Review №96

Always fantastic customer service and friendly staff. Jackson is my favorite ❤️

Ma
Review №97

Wonderful people, super friendly and great service! Even if they are busy, they will fit you in as soon as possible!!

Ke
Review №98

I have never been treated so poorly than I was today at this place. No service at all and the professionalism was ZERO

Ho
Review №99

Great place. Great costumer service 👍

Ma
Review №100

Great service

Information
71 Photos
100 Comments
4.2 Rating
  • Address:2221 Plainfield Ave NE, Grand Rapids, MI 49505, United States
  • Site:https://cheshire-nails-spa.business.site/
  • Phone:+1 616-363-4063
Categories
  • Nail salon
  • Waxing hair removal service
Working hours
  • Monday:Closed
  • Tuesday:9:30am–7:30pm
  • Wednesday:9:30am–7:30pm
  • Thursday:9:30am–7:30pm
  • Friday:9:30am–7:30pm
  • Saturday:9:30am–7:30pm
  • Sunday:9:30am–7pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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