Had dip polish for the 2nd time. Didnt like it the first time when it was done at a different nail salon because it was so thick. Told them and Ann said she could do it thinner. She did! Looks and feels much better. Ann did an AMAZING JOB! Thanks!

HORRIBLE!! Do not waste your money. The lady filed more of my finger than my nail. She left a ton of glue in chunks under my nails and on my finger. She only put two coats on my fingers so two days later the polish is already disappearing from the tips of my nails. The shapes is not what I asked for and they are different shapes and lengths. The pedicure was literally two swipes of the pumice stone on my feet then these weird hot stones she used to massage my legs. Pass! Just weird and not a real massage at all. DO NOT waste your money!

Nice and clean place. Fit me in on very short notice and stayed late to finish up with clients. I would recommend.

I love secret nails they are the best I love kim she does good work

Did a great job on my dads nails and she was so good with him. Others in the salon appeared to be pampered as well!

This is the best nail salon Ive been to in a long time! My daughter and I have been coming since April, and I wont go anywhere else. ❤ Kim and Selena are our favorites 💓

Great job! Good massage chairs and I like my pedi!

Everyone at Secret Nail is friendly & professional. I am never disappointed with the work Ann does on my nails!

Kim did an amazing job on my nails! I asked for a full set of ombre french manicure stiletto nails and they are perfect!

Had my nails done three days ago. Ill come back!

I thoroughly enjoy this smaller sizes nail salon! The staff are warm and friendly, the deluxe pedicures are a pure pampering experience with multiple creams, oils, hot stone and warm towels. Plus a through leg and foot massage! I will continue to go back again and again.

I have been a loyal customer here and they usually did a great job but I will NEVER go back after this past experience. I asked for her to take my acrylics off and put on a new set. At first she drilled the polish off and then she pulled out the cuticle nippers and starting digging them into my natural nails to get the acrylics off. I am a licensed cosmetologist so I know that is not the proper way to remove nails. As soon as she cut my ring finger and thumb I had to walk out! She never said sorry! Worst experience Ive ever had anywhere!

Go see Selena!! Great service and in a timely fashion!

Outstanding service. Professional. Never rushed. No bleeding nails when you leave. Love their pedis:stone massages.

Do not waste your time or money! I have a license and they cut live skin which is grounds for them to get shut down (I already contacted the state and they are reviewing and looking at taking the licenses from the place). It took me 45 mins to soak off acrylic which is way to long should take less than 10 mins to melt. Shaping was horrible, not clean, dirty place, and awful staff.

Love my nails! 10 out of 5

I made a review for the wrong place

Tina was great!! My feet feel amazing!!!

I couldnt have been happier. I was a first time client, along with my 5 year old daughter. I only called a couple hours ahead of time, but when we got there, they were set up and ready to go. My daughter chose 3 colors and told the lady (I wish I knew her name) she wanted a pattern. Her nails were perfect and she was thrilled. I got shellac and the lady that did mine (also wish I knew her name) was very careful and paid attention to detail. Id certainty recommend them. And it was very affordable. My daughter and I will be happy to make this a habit!

My new favorite nail place! I’ve been there twice (for shellac and dip) and both turned out perfect. Ann and Tina both did a great job and were very friendly. I also met the owner Kim and she’s really nice. I’ll be back soon!!

Best nail place ever

I love the way Kim does my eyebrows. Never disappointed.

Best pedicure in town

The pedicures are the best, most thorough I have ever gotten! I drive 20 minutes out of my way past 5 other nail salons just to come here.

My friend and I had an equally great Pedicure experience at Secret Nails! The staff spent a lot of time with us and our toes look great (and our legs feel great)!

I usually always come to this nail shop and leave satisfied. I usually get full sets but today I got a simple mani pedi. I was expecting to pay $60 and ended up paying $81. They basically robbed me. I wish I could post a picture on here my nails look like a 4 year old did them I’m not trying to be rude but you would think for 81 dollars I would at the very least leave satisfied. Horrible waste of time and money. I will not be back.

I LOVE going to Kim shes been doing my nails since I was 20 (24 now) and shes never failed me, but this time she out did herself and I HAD to sing her praises.

During my first visit here I made an appointment at 5:00 and when I walked in around 4:30 Kim started my pedicure and I loved it! I was truly amazed and definitely recommend this nail shop to others. My favorite part of the pedicure was the “hot stone” massage where they take a hot stone and massage your legs and feet with it.

Comfortable & professional.

Great experience and customer service

Wonderful pedicure by Kim and Tu.🤩

I have been to Secret Nail twice now and I have been impressed both times! The nail artists I have had took their time to ensure my nails looked great. I really like it there and I will keep going back. This is the best location I have been to since moving to Grand Rapids.

I did not have an appointment & they got me in right away. They were very friendly to me, but when they became busy & others walked in, they said to them, We have no time for you. My advice would be to say, we have no openings right now, but if you would like, you can wait or come back in about an hour. Or would you like to make an appointment? Also, when my pedicure was done, they sat me under the dryer/lights it was close to 45min before anyone offered to check me out. Granted, all of the workers were working with clients at the time, but by then I had a brown spot on on my big toe from the dryer/light, but I did not say anything because they were so busy & I did not have time to get it fixed.

Secret NailsKim the owner will welcome you introduce herself as soon as you come through the door.The employees personality and the quality of their work is excellent.We laugh,we feel like family and look fabulous.Thanks to all of youRemember Kims Birthday!

Always provided great service to me & they do a great job! Its the only place Ill go to get my nails done. Its very clean & they have reasonable pricing. Last time I got my full set done, I ended up breaking one of my nails off later in the evening (Totally my bad) came in the next day to get it repaired & they didnt charge me at all! That was very kind of them & I did really appreciate that. Thanks guys! Youre awesome!

Always pretty busy so its best to schedule an appointment. Very clean & nice, friendly employees. Theyve all done my nails & they all do great work.

Love love LOVE them. My mom and I purposely drive from Muskegon just to see Ann and Kim! 😍

Great pedicure, one of the best ever! Stopped in based on reviews and will definitely be back. Ask for Tina, she was terrific!

Priced right, very clean, excellent attention and service

This is the only place I will get my nails done! Excellent service and always friendly!

I went here last week and it was one of the worst experiences I have ever had. I dont know if this woman was new, but she was giving me a fill w/ shellac and ended up making me bleed twice and burned be three times. I can take pain very well, however she actually made me tear up because of how much it hurt my nail. I ended up being scarred for a few days after. And the worst part of this, is that she still ended up making me pay $40 for it. Will never go back here again!!

I went there for the first time today. Kim did my pedicure and I was absolutely thrilled with the outcome. Everyone was extremely friendly there. Ive had several pedicures where even after sitting under the heater for what seemed like forever, my nails smudged. My nails looked perfect after I got home. I will definitely visit Secret Nail again!

I never used to get my nails done until mu friends took me here to get my nails done for graduation. I KEEP COMING BACK! Great service, fair prices, clean, friendly, and a wide variety of dips which are my favorite. I ONLY come to secret nails to get mine done now.

Went to this place on a whim. They did an amazing job on my nails. They were very polite and took their time doing my nails as well as my husbands manicure and pedicures. Prices werent outrageous either. We will be going back!

Great service. Friendly, clean and very customer service oriented. I left a very high price salon to come here. Their better then the higher priced salon in cascade. Nails, pedis, brows. You wont regret it!!

A wonderful place to get your nails done. My nail technician was so sweet. Ill be returning soon. :)

I went here 4 times so far. Nices worker and they do an good work and job on my nails,. I like Ann she is nice lady. every time i walk in to get my nails done, she remember my name, and say it right when i walk in. Every time i have an appointment, i get right in and out. They have a lot beautiful gel nails color here.

They do a great job! My nails look fantastic and the pedicure was awesome

Friendly service no upsale pressure. I got a pedi daughter got a Mani our technician was very nice. Cant wait to go back.

The service was great! And my nails look amazing!!

This was my first time trying this place, I wanted somewhere closer to home. I got a french shellac manicure and a pedicure. Its been 2 weeks and my nails still look great!! Ann did such a great job! I encourage you toget the deluxe pedi! Im 7 months pregnant with twins and Ann gave me the best foot/leg massage! Thanks for spoiling me & for such a great first impression! Cant wait to comeback :)

Just got a full set with dip. They did a great job. Ann did my nails. she took her time and made sure they were what I wanted.

Had an appointment but ended up waiting over an hour and spent 90 mins in the pedicure chair before starting my manicure. My fingernails chipped the next day. Maybe it was an off night, other reviews sound good but I would not recommend this place to anyone.

They are So nice peoples love this store!

First experience was fantastic. I saw owner Kim for a full set. Did a beautiful job! Very busy, and she didnt rush. Very pleased!

Love this place! Nails always look spectacular.

Brought my sister here for a manicure today and she didn’t let the shellac dry on the left hand, so the top coat on the left hand is chipping and literally half gone 3 hours later. My sisters manicurist spoke 2 words the ENTIRE time ‘you’re done’. Half of the nails on both of us are not coffin shaped.

Not typically impressed with going to new nail salons but she did a pretty good job and 3 weeks later my nails have grown out but no chipping. 🙌 Place needs updating tho

They do a great job, they are very busy.

I always have great service. Sometimes the wait is long. It is friendly with a wide, inexpensive variety of services.

I was there a week ago, not my 1st time getting shellac done. Told the lady my nails werent straight but she said they were. Have problem with pinky nail I did tell her I wasnt happy with. Want it fixed. Why pay $25 plus tip and have my right hand look nothing like my left.

I try to go every other week and its a great place to get your eyebrows and nails done. Everyone is so friendly and very attentive.

I have yet to find a great nail salon and pedi in this State!

Nice place love my nails!

Great job! Friendly people and attention to detail was excellent! 👌🏽Great prices!

They do a great job and are wonderful workers.

Very friendly and efficient. I get my brows waxed by Kim, she does a great job.

Ask for Tu! Very nice tech that knows his stuff.

Best service in the area. Pedicure is amazing.

I paid 28 dollars with tip and without my student id for someone to cut my cuticles open on not one but two fingers not only that it took almost two hours and the manicure wasnt even that great. one nail had a smudge. I will not be going back and immediately called another salon to remove my gel polish

Came here with my sister back in December to get our nails done, I got holographic and she got black and pink nails. That same night she was doing something and two nails popped off! On top of that we both had a finger that had a crooked nail, and they didnt shape nails very good either..If Im paying 5 extra dollars for coffin nails they should look like coffin nails and nothing else!Well I had came back recently (one day before fourth of July) I know it sounds crazy but only bc I already had a gift certificate previous to knowing their work... I wait for over an hour to get my nails done bc they dont have a lot of people working, on top of that its hot while Im waiting like they couldnt afford to turn the air down to a comfortable temperature for ppl who are paying for services. When I finally do get to the seat I pick my polish (bc they didnt have shellac in the color yellow I wanted) and I showed Kim how I wanted my nails in a picture. One thing I will say is theyre very stingy with glue and acrylic, its almost like they purposely apply less glue on to the edges of nails they apply first then do the bare minimum when they apply acrylic (she did a super thin coat) when she got to a point filling my nails I specifically said its good like this you wont have to do too much more bc I like this shape and she just kept going and going into a shape I DID NOT like. But it was too late, on the 11th Im left with 5 nails bc my entire right hand nails came off. Why did I waste my time paying 35$ for having nails for one week! They should last 2 weeks MINIMUM.Clearly they dont know what theyre doing or just give people whatever without caring about the quality bc other customers expectations arent high.I moved from Texas, and never had my nails done as bad as they have done them up here!I definitely would NOT recommend this place to anybody for a FULL SET. IT IS NOT WORTH IT for the quality nails theyre providing. I usually dont post bad reviews but after having two sets done that were horrible I had too.

My lady was so good to me. My feet and legs were disgusting and she took good care of them.

The best ive ever experienced.. Detail oriented... Didnt try to rush even when nore people came...

Got my nails done by Kim and she did an awesome job

Kim is the only one i will let touch my brows or nails i had a younger chick do it from here i was so embarrasses they were so lopsided and my nail was completely side wase it was funny untel i realised she was fighting with me it was done rite

Very nice people and they are great at what they do!

Love this place, all the girls are so sweet

Love this place

Kim

The people are very nice and professional.

She left me sitting in pedicure chair and went to talk on her phone !!!

Great friendly, so relaxing, thurow, and professional service

Great customer service!

I would not recommend getting your eyebrows done here.

Ill

But the wait need more workers

Kim is amazing!