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Buchanan Agency, Inc.
2305 E Paris Ave S E #201, Grand Rapids, MI 49546, United States
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Buchanan Agency, Inc.

Comments
Ha
Review №1

They were great getting me a good rate and explaining to me what I needed to do. They are very responsive and professional. I highly recommend them!!!

Er
Review №2

They are excellent in suggesting what I might need, super nice and transparent and they made cancelling my policy super easy, didnt give me a hassle at all. I have used them for the better part of a decade and am very happy with their service. I would definitely use them again if I move back to Michigan. (I moved to Chicago so I sold my car).

ke
Review №3

They have served as my insurance provider for all of my needs for over 15 years. Great service, highly recommended

Sa
Review №4

Buchanan Insurance Agency is awesome, they help us with all of our business and personal insurance needs. I recommended them to my mom recently, and they saved her money on her insurance needs. Last year our business rates were increasing and they found a better carrier and reduced all of our rates for this year. All of their customer service team members are prompt with email and phone call responses and they are knowledgeable about insurance. I would highly recommend Buchanan Insurance Agency!

El
Review №5

I’m incredibly disappointed with my services here. My family has used Buchanan’s for years and my service has been nothing but frustrating. When I finally did switch to another company my policies weren’t canceled and each time I’ve reached out I’ve been treated as if my request is a burden. Poor customer service and a general lack of interest in assisting their customers.

tr
Review №6

We have been a client of Buchanan Insurance for over 10 years and consider them the best in this industry. Locally owned and always just a phone call away. They make any request or inquiry easy which gives you peace of mind that your insurance needs are covered. I have referred Family, Friends and co-workers which always results in a new happy customer. You owe it to yourself to shop around and make sure you are getting the best coverage for the price, so call Buchanan Agency today!

ke
Review №7

Mike and his team are hands down the best insurance company iv had the pleasure of working with very courteous easy to talk to and always looking out for my better interest. i highly recommend having this company in your corner. to saving money on insurance down to taking care of a claim thank you guys!!

Tr
Review №8

Extremely efficient, friendly, and knowledgeable service by Jennifer H! She takes the time to learn you, and writes a policy to fit your needs and your budget. Very pleased. I would recommend her for auto, renters, home, PMI, all your insurance needs!

Ro
Review №9

Good cheaper insurance then other places I been by over $100

Ma
Review №10

Ive been with Buchanan for a couple years now. Ive never had an issue. Everyone there is extremely helpful. Theyve helped me with many quotes for home and auto and getting insurance set up. Great people, great company!

st
Review №11

Lost eligibility for roadside assistance due to three different claims in the span of a year and there was nothing I could do about it

Br
Review №12

Buchanan Insurance Agency has been wonderful to work with! They have exceptional customer service. I would highly recommend them!

Pa
Review №13

Excellent! Been with them for 4 years now and they are always cheaper and better then any agency I quote out.

Ke
Review №14

Low moral compass and among the most dishonest people I have ever met. Steer clear or throw your money in the drain, either is a better alternative to working with this company.

ke
Review №15

Buchanan agency is a great company that always has a friendly staff and down to earth personalities aswell as good communication do a great job at offering options. Iv worked with them for awhile and will continue to work with them through out many years

Ke
Review №16

Really great company with competitive pricing and amazing customer service. I use them for my insurance and refer my clients as well.

Ry
Review №17

Great Insurance Company - Saved us a bunch of money last year!

Information
2 Photos
17 Comments
4.3 Rating
  • Address:2305 E Paris Ave S E #201, Grand Rapids, MI 49546, United States
  • Site:http://buchins.com/
  • Phone:+1 616-949-8871
Categories
  • Auto insurance agency
  • Insurance agency
  • Commercial agent
  • Home insurance agency
  • Life insurance agency
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–4pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5pm
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