No one would speak to us. Only waited on the Hispanic customers. We were there before others, but got ignored. No one answers the phones. The advertised web site is broken and the other one is hard to use and isnt stocked, despite thousands of cars you clearly see. Back to the former Hugh Jones in Jefferson and Collins auto in Winder. 20+ years, never got treated like that over there at other ones.
Really good prices. About half the price of what I was finding for parts I needed. Staff was friendly
Large yard with a good variety of parts. I called ahead and they were happy to confirm the part I needed was on the yard before I drove over. The parts puller did a great job of removing it with care and the price was just right. Ill be back for more parts as needed.
I called yesterday 4/8/2021 for a part they had listed asked if it was still available they told me yes, this morning I called to ask if it was available and to see if I could just pick it up they told me yes it won’t take long to give you the part..after driving 4 hours one way I get here and they tell me the part is no longer available I told the lady I drive 4 hours to get here she goes back in and tells me the part is here but it’s still in the car it will take us a few days to get it and once we get it out we will have to charge more because the part of behind the motor and it takes la or to get it out. This is very frustrating I lost a day of work and $50 in gas for nothing.
All around my favorite junkyard by far. Greg the owner assisted my family with all the info necessary to get a title for an SUV that had been sitting for 6 years. Andrea assisted us with all the parts for all our vehicles and exchanged them no questions asked. A great place for used parts.
Bought a engine from them. It worked and ran. They even took off $50 because I had to drive 2 hours to get there.
Has big selection, fair pricing, and the owners are very helpful!!
Had a terrible experience today. Apparently they have new management I think his name is tommy and he was just rude and didn’t allow the employees to work. He had them cleaning instead! I’ve been going there for years and now he doesn’t want clients by the desks to speak to them. This place felt very family owned and now I feel like an intruder coming for a part!!!
Fair prices. Same as must salvage yards, a little rough in terms of communication. Some good employees, some not so great. Id give it 4 stars but one time I was told they have the part. Get up there and they dont have it.
So I got lucky and my brake caliper locked up on the way to this place. Mr. Kettyle and his wonderful guys helped me find a replacement on the spot. And even loaned me a few tools to fix it sink could get back on the road. If your looking for used parts that are quality and inexpensive GO HERE. $25 for a replacement caliper compared to a $110 to $170 caliper at the parts store. Been driving that car everyday for weeks since. Havent had an issue.
Great place! Owner and staff is very polite and helpful. Especially the manager in the warehouse, great guy!!!Highly recommended!
As bad as it gets.I called to inquire about a part that was listed on as in stock on the website and the woman working the phone told me she would send someone out to check and call me back. She never called me back.I called again two days later with the same inquiry and she told me since they were not especially busy she would check and call me back. She never called me back.I called again two days later (sound like groundhog day yet?) and a gentleman answered the phone and assured me they had the part. I explained that I lived quite a ways away and needed to be sure they had it. He assured me that they did and it was in the condition described.So I drove nearly two hours to Kettyle Cars to pick up the part only to be informed that they did not in fact have it.Im not trying to be unfair but this is verbatim what transpired and it wasted basically my entire Saturday. If you are looking for a particular part be as sure as you can be that this scrapyard has it so your time and resources are not stolen like mine have been.
Waited over 30 minites on hold (starting just before 3:00 in the afternoon) to check part availability and all I was told was hold please multiple times. Called on my secondary phone at the same time and got the same response. Tells me all I need to know... Wont get my business or anyone else that I know.
Best place and prices on all your used parts.
Bad service!!! They didn’t use to be this lazy out there I guess it’s new people!!!
Great place to get auto parts
So horrible, save your time and save your money. Normally Im not the type of person to write a review but this place warrants it. After an accident, I took my car here to be repaired. A new airbag, seatbelt reset, and a new front bumper. A project that should of taken a week or two, took 3 months and took me going over there over ten times, not to mention countless phone calls that often ended on being hung up on. Here are some highlights from my experience: firstly, I was told my car was now 100% safe, later to find out from a different mechanic my cars airbag was disabled and had been for the entirety of the 3 months I had been driving it. At one point I went to pick up my car up, and I was told my keys had been misplaced, then had to wait 45 mins for the mechanic who had taken them home to come back. Right after this, I finally had my keys and went to crank my car and the battery was dead. (I ended up having to buy a brand new battery because it kept dying after this, when I had never had a problem before) Not to mention the giant scratch they put on the hood. Employees were always rude, and laughed at me when I showed concern. Save yourself the headache, cheaper isnt always better - Im paying another mechanic to fix their mistakes.One good thing they did: my front bumper looks great but does scrub horribly
Worst service ever. Called them every single day for a week, talked to 4 different people about some car parts they had in their inventory on the website. All 4 of those people said we have all those parts. Drove 4 hours just when I get there they tell me they havent had those parts for years .do not trust what they tell you over the phone.
Great all around staff Very friendly and reliable resource for used parts they can also order after market parts if they dont have it use
They had what I needed when I thought it was a long shot!! Great price. Great service.
Huge inventory. Very well organized and clean. So happy to help. They had exactly what I needed. Yes, they are about an hour and 20 minutes away from me, but its worth it for sure because I know when i get there, kettle cars will have it.
Good in part
A place where to buy and replace your car transmission, and any other parts, they will bring to you for free too ( $200 minimum parts).Cheaper than anyone else
Was good jerry does a great job
4500 cars, they said!
Super friendly and very reasonable prices!
Horrible phone experience with the lady. Must judge your people by how long they leave you on hold because they will pick up about 1:15 into the time only to be put by on hold again and no picking up. The lady was hateful and would not even provide any help pretty much no op then she hung up. I have met you before but will not be back. Try calling your phone if you want to know how your company is doing people. Below is an example of the non
They are supposedTo be fixing my transmission that I purchased from them and my car had been out on their lot for almost a month. I keep calling for an update and no ever calls me back. I will be catching a Uber out there today to just pick my car up and ask for a refund. This is ridiculous!!!
Good prices.
Not my best experience!! I called and plainly asked for a manual transmission and had to send someone after it and they came back with an automatic. I had to go through a three ring circus to get someone to find the right part and then had to wait two days for them to pull it. I had to play phone tag with the counter guy for 30 minutes before I could get an answer if they actually had it out and ready. Hope it was worth the wait!! Believe I will drive a little further next time.
Been utilizing this place for years. Its not as big and well known as its nearest competitors which means youre almost always in luck. I usually go and pull the parts myself and theyll cut you a deal if you do, which you cant beat. Rhonda and all the guys in there are great and theyve got some good mechanics in there, too.
Over priced parts !!!
Always have what I need and if not are very willing to help me find it. I love the people here. Great job to all that work there.
Great place. Bought a car from them and the light came on. They are taking care of all repairs at no cost to me. This is a reputable business!
Gloria was top notch when it came to helping me with my part issue. Ive got an older model truck thats part are hard to find . She went out her way to check 4 to 5 different places for me.. Load an behold she found them. Thanks Gloria for going above an beyond to help me. I would holy recoment this place to others.
Absolutely awesome people! I was there few weeks ago and helped me fast. Prices are reasonable compare to other places.
Best place out of probably 100 that ive been to for used auto parts.Excellent staff. Very helpful, patient and extremely reasonable on prices.
Mark was very professional and nice to me. I will come back because of him. Love this place
Super awesome place. Needed a part. No one else had one. They had 2. Charged me 20 bucks for a 350 dollar dealer, 250 autozone part!! Will be back!
It is extremely hard to find a junk yard where they are on it like this place!! He got back to us when he said he would and immediately got it ready for over night shipment because we needed it asap! Great prices and great people. What more could you ask for?
Everyone here was very polite. They were very helpful. Saved me so much time a a heck of alot of money! I will be back!!!!
Got one price over the phone. Drove 1 hr to get there and they had charged my credit card $100 more than price given over phone. I asked for a refund. Not an honest business.
Great place for parts and they know their stuff
Real good brand new people nice and polite
It was nice somewhat organized but there are people there to help you find what you need
Great place friendly helpful peopleAlways a pleasure to do business with them
Very friendly staff and very good prices on the parts. Highly recommend this place
Gonna go soon very nice over phone
Great place for not only buying used parts but also if you need work done on your vehicles I highly recommend. Owners are fantastic and very accommodating
I would definitely recommend this place for anymore looking for used parts..very friendly and helpful folks.
Great place for salvaged automotive arts and good service and body work as well. Enjoyed the experience.
Got the right part,Im a HAPPY camper
These guys were great, very nice and helped me load the axle I bought.
Good bunch of guys to do business with
Kettyl cars needs help!! They need parts pullers,etc..so if u have experience they would greatly appreciate any applicants!!
This is my little car parts secret place I go to and absolutely love the service and the prices
Great place great people.They will always get my business.
Great resource for parts. Showed up, the guy helped me pull the fender.
They had exactly what i needed for a very good price and even though it was almost closing time, they went right out and got it for me. I will certainly be a return customer.
Awesome place everyone is so nice they dont waste ur time
Love this place not many more like it.
Good price on auto parts
Always helpful and I cant recall how many times Rhonda has gotten me out of a bind . Highly recommend
Sold a bad part, when promissed it was good
Awesome junk yard. Great prices.
My father and i have called for over a week and we have been completely ignored and lied to by kettyles... They do not need to own a buisness or allow their customers to think they will be satisfied.Andrew williss comment is a lie. We were counting on you guys and you totally let us down... This is a horrible place and i will tell everyone i know.
Helpful employees and quick service
I called for information and a quote on a used alternator bracket and was told they had one and it would cost 15 to 20$. After I showed up the jack the price up to 40$ and would not honor the price I was quoted. I ordered a new oem bracket for 30$ on amazon.
Kettyle offers great service and affordable prices! A mechanic installed my part for no charge!
Nice people..found my part, in and out
Drove 60 miles after being rid they had what we needed, only to find they did not have what we needed.
Not impressed.... went for a steering column and the part puller stayed on personal calls while attempting to find parts without even looking. Will not return
Best place to shop for parts
They help people out fixed my daughter fixed her car
Best service around!
Good parts with warranty and good service
Legit good place to get used parts
Everyone here is very friendly and helpful
Chase is the greatest! And they really helped us out pulling that part out for us!
Rude service didnt want to help me out with anything
Its GREAT
Good deals nice people
Good but cheap parts!
Great place
They are awesome and very helpful
Good
Theyve really stepped up their game.
I waited there almost 5 hours to get the part I needed for my car
Lady who answered the phone is rude as you can be.
Greg and Ronda are great
Great place and people
Friendly service!
Great place.
Great people people
Kettyle got all kind of car parts
It was closed already
All parts is expensive than new
All kinds parts
Get car parts,
Okay