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Hardy Chevrolet
2115 Browns Bridge Rd #4743, Gainesville, GA 30501, United States
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Hardy Chevrolet

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da
Review №1

Great service, Great people! The only negative is that prices are extremely high. A battery should not be 200 bucks plus labor.

Pa
Review №2

I found the truck I was looking for on the Chevy.com website. It was In Transient to Hardy Chevrolet. I called Hardy and spoke with James Madison, Sales Associate, who told me that if I put a $500 deposit down on the vehicle they would hold it for me once it arrived. The next day I did just that. I told Mr Madison that we had a vacation planned and that we would not be back in town until Sept 1. He assured us that if the vehicle arrived while we were out of town he would hold it for us until we got back. While on vacation, we got a text - along with pictures! - saying the truck had arrived. On Sept 3 we went to Hardys and made the purchase. During the entire process, Mr Madison was courteous, professional, and made the entire process enjoyable.

Sh
Review №3

Not real pleased with the Service Department at Hardy Chevrolet of Gainesville, GA. While two employees (Chase and Kerry) have gone above and beyond to address my concerns, the service manager was not very pleasant. He did nothing to address my concerns and lacked the qualities to be a good customer service representative for the company. My issue is with a back up camera on a 2021 Trailblazer that is showing the tag and bumper. It is progressively getting worse and soon will be nothing but a black screen if something is not done. I was told (very matter of factly) that this is normal. When I purchased the vehicle the back up camera did not show the tag or the bumper. After researching this, I have found that a lot of the trailblazer back up cameras are doing this (working great at purchase but after a bit they begin to slip). Not sure what else can be done. As stated earlier, Chase and Kerry have been very helpful and the sales rep that I purchased the car from James M. are assets to the company. Hopefully I can get this back up camera issue resolved.

Vi
Review №4

My husband, kids, and I drove 4 hours to Hardy Chevrolet to get our minivan yesterday and had an amazing experience! Our salesman, Billy, was professional and helpful the whole time. He communicated well and even video chatted me so I could see the van before we made the drive down. Our experience was smooth and the van was everything we hoped for. They took care of any concerns before we left and made sure the vehicle was safe for us to get back home. I’d recommend them to anyone looking for a vehicle. Thanks for your help in getting our family the van we wanted!

De
Review №5

It was a great expierence ... the Sales person James Madison and the Finance Person Don, were both so helpful, I esp liked that James was not a pushy sales person...I had something very specific he showed me what they had on the lot and did not push me for what i was not looking for and he was knowledgeable of the cars. But the fact he let us make up and own minds and did not push was refreshing!! I LUV my 2022 Equinox!

To
Review №6

Email cold call on a vehicle. Immediate response by sales manager. John Wood was my assigned salesperson. Extremely professional went above and beyond even taking video of car without me asking. Made the buying process simple! Do business here specifically with John Wood. Red carpet service and never stepped in the dealership.

Tr
Review №7

We received great service from the sales staff. James Madison, thanks for all of your hard work! Enormous shout out to Francisco who treated us like old friends or a part of his own family. It may seem like salesman tactics, trying get the sale, but he wasnt our salesman. Hes just a good guy. Thank You Again Francisco! Thank You Hardy Chevrolet!

Gr
Review №8

When the check engine light came on in my 20 Sonic RS, (12,500 miles), I was immediately concerned. I drove straight to Hardy Chevrolet Service department where within a matter of 5 minutes, Chris Wehunt had identified the error code, and explained the issue to me.He assured me that it was okay to drive. I then returned to Hardy for repair, Chris had a loaner car ready for me, and away I went. Turns out that my car was fixed and ready EARLIER than originally indicated. The repair was, of course, expertly performed, which is what Ive come to expect and receive from all the folks at Hardy Chevrolet Service Department. I wont go anywhere else.

Jo
Review №9

Always appreciate the great customer service and communications I get when getting service on my truck. Thanks.

An
Review №10

Everyone here was so helpful and nice! They checked in while I was on hold to let me know my call hadn’t been forgotten, and even though they didn’t have the car I was looking for Tommy was super thoughtful and still tried to set me up for the best deal and experience at another location. I definitely recommend checking for your next car here!!

Ge
Review №11

My salesman, John was helpful, very knowledgeable and responsive. I have also bought 4 cars from Hardy over the years and will continue to go back due to Larry Simmons. He is by far and away the best in the car business that I have ever dealt with over my 30+ years of having to buy cars. He is truly customer-centric in that he listens to what the customers needs are. Hes honest, genuine and trustworthy, and I look forward to continuing that relationship for my next purchases.

Lo
Review №12

From the time we arrive we were met with care and professionalism by sales rep Gil Guillama and management. Very knowledgeable and thorough in explaining features of each vehicle we were interested in. Helped us make our decision rather quickly. Finance team was also very professional and expedited documents quickly. Very pleased with their service and strongly recommend them.

Tr
Review №13

After a horrible experience with Toccoa Chevrolet, it was very refreshing to walk into Hardy Chevrolet! No question, Hardy wants your business and will do what ever it takes to earn it! I know this, because thats how they treated me! Thankful for the entire Hardy automotive family, and that they respect General Motors employees, retirees & their family.

Va
Review №14

If you ever need any Service on your vehicle, go see Chase or Kerry. The entire service department is always wonderful, thorough to find out exactly what is wrong with the vehicle.

Ti
Review №15

Chris Wehunt and his crew always do a fabulous job servicing my vehicle. They come pick it up from the school I work at and bring it back when completed. NO other place would I buy a vehicle, but Hardy Chevrolet.

ry
Review №16

Enrique, Larry, Don, Mike and Francisco all did an amazing job getting me squared away in my new truck they all played apart and did a great job.

St
Review №17

Excellent customer service. I was able to replace my key fob in under twenty minutes. They were super friendly and helpful as well.

Ch
Review №18

My purchase experience was great. I was treated fairly and honestly throughout the entire process. John Wood was my salesperson and he did a great job representing Hardy Chevrolet. He was knowledgeable and always quick to respond to my questions via text. I drove 400 miles to get there and John followed me to drop off the rental car. I just wish i lived closer to Hardy Chevrolet so i could by my next car from them.

Sc
Review №19

The sales team at Hardy is awesome. No matter what issue was presented they found the answer. Thanks guys

Vi
Review №20

Went there looking for a replacement key for my daughters 2016 Cruze. The person in the parts department was helpful. They did not have the key in stock, but could order one for her.

Je
Review №21

The easiest, quickest, and least stressful car buying experience I have ever had. The salesmen are not pushy. They let us know they were available if we needed them, but otherwise left us alone to browse. They keep the doors of the vehicles unlocked, so you are easily able to take your time and really look at everything without having to have a salesman swap out keys every few minutes.Our salesman was Tommy Pharr. He gave us all the time we needed and very clearly explained the differences between truck models. He was very polite, courteous, and professional. He did not push us to do anything we did not want.Would definitely recommend.

Ju
Review №22

Enrique was pleasant and wonderful to work with. He provided me all necessary information to make a decision and did not pressure me. Easiest experience had in a long time.

Da
Review №23

They installed a water hose on my truck. It was not oem but high quality gates brand. It was not installed properly and popped off soon afterwards while I was pulling a camper. Lost all coolant very quickly and truck ran hot. It cost $7000.00 to repair and they refused to take any responsibility. By the way the I reattached the hose Properly and after 8000 miles it has not popped off. Never will go back to Hardy in Gainesville.

Ch
Review №24

Hardy Chevrolet is a blessed dealership. I have dealt with many dealerships in my life and this is by far the best. I came in from a bad dealership experience the day before so I was kind of down in spirit but Mike Cormier and his staff turned that right around. Mike truly worked hard for me and got me a deal that I couldn’t help but be happy about. I did pay a little more than I expected but Mike made sure that it was worth it and I was very happy with my vehicle. Mike is truly a good man and I loved how he treated his staff with respect and professionalism. Every single staff member, even those that weren’t apart of the sale, were all friendly and smiled. We felt like family. Francisco was also a wonderful salesman. He was friendly and knowledgeable. I am overjoyed and so very thankful to have met the team at Hardy Chevrolet and I highly recommend them for all of your car service needs. God bless them!

Ar
Review №25

First time customer. From the sales experience to the service experience, it was awesome the whole way through, couldn’t be happier with the staff at Hardy. Gil Guillama and Chris Wehunt were amazing! I’ll be back for sure.

Av
Review №26

Kurt and Francisco did a good job of taking care of my questions and showing me the vehicles available. Did not pressure me to buy. Purchase price was upfront and did not have to go back and forth with a sales manager of the day. Delivery day was thorough and Francisco made sure I understood everything about the new truck. The one issue I had he took care of immediately with the service department.My only comment is that (some of) the new trucks on the lot had not been cleaned up well at my first visit and it made it a bit harder to decide between colors and style. Once I came back and the truck I selected had been well detailed it made a tremendous difference !Ive already recommended to my son and brother in law to go by Hardy Chevrolet. I can only hope that the service department will be as good as the sales.

Et
Review №27

As a fleet manager of 105 trucks, working with dealerships is part of my daily life. Found 3 trucks online and they were delivered to us promptly across the state. Their inventory is 2nd to none. All trucks were as described and fairly priced. David has been easy to work with. Will consider Hardy for any of our future fleet needs.

Se
Review №28

Made a phone call to inquire about a used vehicle on website, very nice phone conversation, went in same day met with Mr. Wood Jr. who showed me around. And was not pressured into buying, the service was very welcoming by everyone, from the front office to the Manager to everyone was just awesome

Ga
Review №29

Fast efficient and super friendly

Ja
Review №30

Kurt was great helping explain everything on my new car.

Lu
Review №31

I received some good customer service while I was at the facility

An
Review №32

Have bought several vehicles from Tony at Hardy Chevrolet. Couldn’t be happier with the vehicles and the customer service are top notch!

Ro
Review №33

I was amazed at how good the customer service experience was during my purchase of a used Jeep at Hardy Chevrolet today Marie Fortune was our salesperson and she was phenomenal. We shopped at several dealerships and it was Maries sincere desire to make our experience pleasant and painless that made up our minds to purchase there. That and the only HYPERGREEN Jeep Wrangler in the area. I requested a lower price that would meet our needs. They didnt get it as low as I had asked. But they did the best they could and I was happy. I also mentioned a problem with the stereo and they even made that good by installing a new stereo BEFORE we bought it. I highly recommend Marie Fortune and Hardy Chevrolet.

Ry
Review №34

Best car buying experience I’ve ever had. Tony went above and beyond. He is definitely who I would recommend for everyone

No
Review №35

We’re far from prime borrowers and yet the guys at the used car office managed to help me get a car that checked all my boxes. Marco helped my dad get his dream truck in 2015 and Mitch and Steve helped me get the perfect suv in 2021. Highly recommend.

Da
Review №36

Eventually all is ok. We brought car in and left while on vacation for a recall, but car wouldnt auto lock when picked it up. Car sat in lot unlocked for 5 days. Took more than an hour to figure out what was wrong when drove back to service. So a frustrating experience for sure. Nice people, but frustrating

Ke
Review №37

It was the fastest vehicle buying experience that weve ever had. The salesman (Francisco) was phenomenal. The entire staff was courteous. I will definitely go back to Hardy the next time Im in need of a new vehicle.

Ch
Review №38

We love our Hardy guys.In and out just like I was told. Courteous and efficient.

Ki
Review №39

We inquired about and purchased our 2021 Chevy 2500 over the phone and internet, which is not how we were used to doing business, but with Covid and restrictions this is what had to be done. David Hornsby lead us through the entire process and took care of everything for us, down to filling up the tank! Very impressed with this dealership!

Al
Review №40

Excellent service !!! Professional Sales Men

Da
Review №41

I purchased a van for my company from David Hornsby at Hardy Chevrolet. David makes the deal easy and quick. I would recommend him100%

Ja
Review №42

This is the second vehicle my husband and I have bought from Hardy and from John Wood. After our experiences here we are unlikely to ever purchase from anywhere else. They are informative as well as make everything seamless and quick, things that are very important when it comes to a dealership. We have already sent one of our friends Johns way!

Kr
Review №43

Fantastic customer service! John Wood was phenomenal and we couldn’t have asked for a better experience! Highly recommend!

Jo
Review №44

Went there for an oil change saved $10 but it took an hour, Ill pay the extra $10 to get it done faster next time.

BI
Review №45

Service is always friendly and very time sensitive. I would recommend to anyone.

Ch
Review №46

Enrique was professional, no pressure while staying attentive. Awesome buying experience with him.

do
Review №47

Very low inventory. But the sales team are willing to help you find what you need.

La
Review №48

Always thorough and professional! All other dealerships do not compare!

Bi
Review №49

I was so happy to get the exact vehicle I was looking for and Tommy Pharr handling of my transaction.

Ja
Review №50

Rey was very helpfuland quick. Got me a fair deal and it was a very pleasant buying experience

Ri
Review №51

Its going on 5 months since I had my vehicle. I purchased a 2015 Infiniti QX80, an my salesman was Billy Brechter, which was OUTSTANDING!! I drove almost 1 hour to get this vehicle. I basically went off of the reviews & I really wanted this QX80. Lastly I purchased the 2 year warranty that was offered, which is a Great Deal. This vehicle is like brand new, & Ive Had NO ISSUES WITH IT & EVERYTHING WORKS!!! If I need another vehicle, like Arnold Swartzanager says..... ILL BE BACK

Ba
Review №52

It was the quickest and easiest vehicle purchase I have ever made. David was a pleasure to work with and took care of everything.

Su
Review №53

Appointment on time. Price good. Very friendly.

He
Review №54

This is the fourth vehicle I have purchased for my company from David Hornsby at Hardy Chevrolet. As a small business owner, I appreciate that David makes the deal easy and quick. David is a true professional. I dont bother calling anyone else when I need new fleet trucks.

Mc
Review №55

Easiest vehicle transaction ever! Told David what I wanted to do, and he made it happed.Im a Chevy customer again!ThanksDwayne

Ri
Review №56

Courteous and never have to wait very long for my truck to be serviced. And I am never hassled or pressured about other services I don’t really need, which is a common problem in some service shops.

Ni
Review №57

Vernon was absolutely fantastic. Best customer service I’ve ever experienced in a dealership. I’ve worked in the car business for 10 years and he exceeded all expectations. Everyone was super nice courteous and caring

Wa
Review №58

James was an excellent salesman, very knowledgeable and down to earth!

Ti
Review №59

It started with a referral from outstanding service advisor, Chris Wehunt. I went to the dealership on Saurday morning not knowing if I wanted to buy a new vehicle. Our 2015 Malibu only had 70,000 miles. After test driving a 2020 Equinox, I told the salesman John Wood, that I would come back with my wife a few hours later. We test drove a 2021 Equinox and it drove wonderfully. John took his time to go over numbers and we came to an agreement on the 2021 model. By late Saturday afternoon, we left with a brand new 2021 Equinox. This is our 3rd vehicle that we have purchased from Hardy Chevrolet. This is the only dealership we will ever buy a car from. Honest, patient, and truly good people. I look forward to continuing a great relationship with the awesome staff at Hardy Chevrolet.

Ja
Review №60

Clicked on a truck one night, the next morning Tommy gave me a call and we started working on getting a truck in that i was like the one I was looking for. Well Tommy was going to be gone on the weekend so he got me in touch with Kurt and Kurt started looking around to find the Silverado 1500 Custom I wanted. Well told Kurt to hold off looking that I wanted to look at the RST model they had on the lot. Made an appointment for 9am Saturday and I was out the door in my 2020 Silverado RST by 1. Tommy got them started off on the right foot, working with Kurt Saturday was great and seamless. Mark was great cracking jokes. I am glad I chose Hardy Chevrolet to purchase my Chevy. When I am ready to upgrade I will definitely be coming back to Hardy Chevrolet. Thank you Tommy, Kurt, Mark and everyone else at Hardy Chevrolet. A++++++

Pa
Review №61

Very polite and kept appointment on time

Ca
Review №62

Didn’t fill up the DEF tank,again. I paid for full service and didn’t get that. This is the third time with the DEF not being filled to the manufactures requirements. I’m still waiting on a light to go on my dash for the defrost button. Still NO Call!

Jo
Review №63

Francisco was amazing. He has been in constant communication with us for the past several months to help us find the perfect car for our family.

Wo
Review №64

Service was good and prompt. I do have one major complaint. When I purchased the truck I ordered a lift gate with it. There were options for this some of which were explained. To my dismay I discovered that the lift gate purchased will not clear the bed of the truck if left vertical and sticks up about 16 inches. That means if a forklift is to put a pallet on the truck the lift gate would have to be lowered to the ground and opened up so the forklift can drive on it and put the pallet in the truck. I called the factory and they said not to do that as the weight of the fork lift could damage the gate. Now I either have to put the pallet on the gate and hope it will lift it or make a 16 inch thick pallet so it will be high enough for the forklift to reach over the gate which is blocking access to the floor. The lift gate people said they sell one which would hinge to take care of that but swapping it now is not an option because the frame is different also. This is a big problem for me. I dealt with the sales manager on this truck and he should have know better.

Ca
Review №65

Kept my car for 4 days to finally tell me that none of your technicians “want to work on my car”, and then choose to attempt to charge me a diagnostic fee. Seems pretty ridiculous to literally charge me for doing nothing.

ro
Review №66

I will continue to do business with Hardys Chevrolet, I purchased many vehicles in different places, but this is one of the easiest places to deal with especially salesman like Kurt he was very professionally and he took time for his client. Thanks, happy customer Roy

Ro
Review №67

Excellent place to pick up a vehicle that someone else is paying for. Bravo!

Re
Review №68

Excellent Excellent repair on my truck, same day. Very happy

Ro
Review №69

First class very professional

Sa
Review №70

I cannot say enough good things about this place! Rey was so kind and met with us as soon as we arrived. He was never pushy, and listened to what I was looking for and what my financial perimeters were. Clay, the manager, was more than accommodating. He stayed late to work on my deal, and allow me change my mind and drive another vehicle at the last minute. I was apprehensive about buying a car from a dealership, but they never made me feel pressured. Both of these guys have my business forever!

La
Review №71

Brought car in for recall repair. Ended up waiting a lot longer than the estimate given.

Na
Review №72

Hardy Chevrolet had the used vehicle I’d been specifically looking for. As soon as I found it online, I called them up and spoke to Ray. After a few questions on my end, Ray answered them to the best of his knowledge, I was already confident I would buy the vehicle. I drove in from out of town.When I arrived Ray had the vehicle up front and ready for me to inspect. They allowed me to look at the vehicle as long as I wanted without interruptions and answered any questions I might have had. The vehicle was as in good of shape if not better than it was advertised. After I gave it a test drive I knew it was the one for me.Ray and the rest of the team made the buying process as easy and smooth as possible. They assisted me with any and all questions I had. I would confidentially purchase another vehicle from them and recommend giving them a call if your in the market!

De
Review №73

Easy on line scheduling. Friendly service. Quick and efficient. Great job!

To
Review №74

Chase was great in service. John Wood was a great Salesman. No pressure from him

Ke
Review №75

Tony Crane is the best. Ive know him for 20 years now !

Ba
Review №76

Everyone was very professional and my wait time was minimal.

Li
Review №77

My car sustained some vandalism and I chose Hardy’s since I can trust their professionalism and ability to get the job done right the first time!

Be
Review №78

Drove right in, dropped my car off for service, within about 30-45 minutes received call it was ready. I didnt have to pay since it was my first service and didnt even purchase at Hardy. That is what I call service.

Ti
Review №79

Easiest buying process Ive ever had. John Wood was knowledgeable and cares about what you want. No pressure. Don in finance doesnt play games. You will be taken care of at this dealership.

Lo
Review №80

I needed accessories for my car and everyone I dealt with were so helpful and friendly.

Ti
Review №81

Easiest buying process Ive ever had. John Wood is knowledgeable and competent. Don in finance doesnt play games. My deal was done quickly and efficiently. Youll be taken care of at this dealership.

F&
Review №82

Excellent customer service!

Ji
Review №83

David Hornsby was my salesman and did everything he said he would. No horsing around and very easy transaction. Awesome experience!!!!

Ba
Review №84

It was excellent. David Hornsby helped me figure out exactly what I wanted.

Ke
Review №85

Brought in truck for repairs but was not worth repairing. John helped me with getting a new vehicle and did everything possible to get me discounts. Best experience at a car dealer by far. Larry in sales was also very pleasant and helped while John was with other customers. Everything was quick and easy, Definitely reccomend.

Li
Review №86

They service department care about the customer they do not ignore you and truly know that you have choices. They want to make your experience whether with a new car or a antique a good one and put their best foot forward to treat you well and fair !

Bi
Review №87

Prompt service for an unscheduled repair on my Silverado 1500 with less than 3000 miles

Sa
Review №88

Always a pleasant experience at Hardy Chevrolet! W have NEVER had a problem or bad experience! The people are so friendly and very helpful!

So
Review №89

Always a pleasure to work with the folks at Hardy’s Chevrolet in Gainesville Ga.We have always been treated well and will continue to go to them for our auto needs!

Ja
Review №90

Smoothest service experience Ive ever had ...

Li
Review №91

David Hornsby made the purchase of our fleet vehicle seamless and simple.

Ki
Review №92

John was awesome. Loving our new truck!!!

Ph
Review №93

Great staff. Very easy going

Co
Review №94

I recently purchased an equinox from Hardy Chevrolet with Kurt as my salesman. I could not be happier with my overall experience. Kurt and the sales manager did all they could to make sure I got the best deal possible. He answered every question I had and never rushed me to give any of my information until I was completely satisfied with our agreement. I forget the managers name, but Kurt and him have truly given me a reason to return to Hardy Chevrolet for every vehicle prurchase. When you want to be treated like family and have a stress free, car buying experience, go see Kurt at Hardy Chevrolet!

Mi
Review №95

I have had good service in the past, the latest trip was a bust. Extremely too high on a quote for repairs on 130k milage duramax motor. I had to pick up the vehicle and go another route.

Br
Review №96

A great experience this is our 5th car we bought from our great salesman Tommy Pharr. A great laid back truck buying experience. Shop with this dealership and salesman youll be glad you did.

Lu
Review №97

We were very excited to buy our first new 2020 Chevy Silverado. Kurt was the best, he was very knowledgeable and presented great communication skills. We were very disappointed to see the next day that our stereo wasn’t working. We called in immediately and they kept it for a week only to go back two more times. The follow up from Hardy and their corporate office is terrible. I still haven’t received a call back from Jaden the “supervisor” for our case and it’s been a month. Hardy has had our vehicle for two weeks now with no return date. We have been very patient but the lack of communication has been the tipping point. They have been around for yrs and I expected more from them. No call backs from hardy or GMC is very disappointing. Now we are paying a vehicle that has been with the dealership longer then we have actually had it. We are still waiting for a call.

Ch
Review №98

My salesman John wood did a really awesome job and if it wasnt for him I dont know that I would have bought the vehicle that day.We were and are really happy and will come back in the future.

Do
Review №99

Top notch service..very nice people

Ki
Review №100

Every One Was Very Nice And Polite And Answer Any Questions That I Had So Thanks

Information
61 Photos
100 Comments
4.4 Rating
  • Address:2115 Browns Bridge Rd #4743, Gainesville, GA 30501, United States
  • Site:http://hardychevrolet.com/
  • Phone:+1 678-707-8273
Categories
  • Auto repair shop
  • Auto body shop
  • Auto parts store
  • Chevrolet dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–6pm
  • Friday:Closed
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Offerings
  • Oil change:Yes
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