Patrick and the staff are fantastic. They really pay attention to detail and are incredibly friendly and knowledgeable. They made what could be a difficult process feel absolutely seamless. As odd as this sounds, I look forward to coming back for more service on my car. Thank you all!

Excellent service! It’s so easy to make an appointment online, get text updates, and follow up. The advisors are very pleasant and the waiting area is fully stocked with snacks and amenities. I love that they wash your car after every service, too. I’ve waited and used the shuttle service and both were efficient. I even went on my birthday and the advisors went out of their way to make it a good experience. Highly recommend!

Service writer met me as I arrived and welcomed me to the dealership by my name. So she took the time and effort to pre plan who should be arriving in what model Audi. I liked that show of interest in pleasing the customer by having that level of concern. We confirmed the reason for my visit I was reminded of the refreshments available in the waiting area.Near the completion of the service, I was given an update that it was almost ready. Shortly, I was informed about the completion and signed out my vehicle. Very pleasant and happy, yet professional.Very satisfied with the experience!

I have been buying cars for years. I met Thomas the salesman at Audi Gainesville 3 years before buying my first car from him. He is easily one of the most respectful and courteous salesmen I’ve ever dealt with. We bought our SQ7 from him a few months ago, he treated us well, gave us a fair deal, and we walked out happy with our new SQ7. When one of my employees was looking for a new car I said you have to go Talk to Thomas. We are picking up his new A3 today. I couldn’t be happier with the service and support. It’s incredibly refreshing to have someone this great in Gainesville. Next time you are at Audi Gainesville ask for Thomas, you won’t be disappointed.We didn’t buy the R8 but wow it’s pretty

This dealership is awesome! 5 star service. We were in and out with our car in about an hour and a half. That included a test drive. The closing tech was ahead of the game before we even sat down to finalize all of the paperwork. Our salesman, Thomas Rabe, was so laid back and very accommodating. He answered all of our questions to our satisfaction. Highly recommend him to anyone

Eric Wilson was a friendly, helpful, efficient and knowledgeable sales person.We traveled 800 miles RT to purchase a previously-owned pink Cadillac SUV. Eric sent us a personal video and stats about the car online. He was very responsive in our communication requests. He went above and beyond as a customer service representative of his company. Also Gregg Green patiently explained all our questions on the invoice. They had the car looking immaculate. Quick and easiest car purchase ever! Super price and was well worth the drive to Gainesville. Absolutely love driving the car!

My overall experience with Audi of Gainesville has always been tremendous. My Service Advisor Devin Davis is the absolute best. Whenever my vehicle gets its regular maintenance service or have any mechanical issues, she keeps me updated with the progress and give very detailed information concerning my vehicle.

After speaking and meeting with a couple local Audi dealerships, I didn’t feel comfortable doing business with them so I reached out to Audi Gainesville. I initially spoke with Eric and then Gregg and Harold. They were all courteous, professional, and, most important to me, didn’t play games - everything was upfront and transparent. Eric and Gregg stayed after hours so we could drive to Gainesville and didn’t leave until we knew everything about the car.I definitely recommend Audi Gainesville and would not hesitate buying from them again.Thanks Audi Gainesville!

Great experience in the showroom, Audi simply does it right. Quick service. As for deal making - they really try to go the extra mile to make things work. I recommend Thomas; he’s quick to the point and an actual car guy.

Dealership was great and easy to work with. Eric W. was our Audi specialists and his communication, work ethic, kindness, and honesty was wonderful and refreshing. We have bought many cars and this was definitely one of the better and easier experiences thanks to Eric.

First off, I am a new member to the Audi family. The second I walked in I was greeted by the manager, who abruptly put his current call on hold to find me assistance. My first service with the Audi Gainesville dealership was truly a relaxing, stress-free experience. Very refreshing. The service specialist, Mariana, was very knowledgeable and communicated every step of the way. I may be a new member but my first impressions are that I made the right decision going with Audi.

Devin is great and always takes care of my auto service needs.

My husband and I drove from Tallahassee to this dealership. What an impressive car buying experience! The entire staff we so helpful, professional, and conscious of our time. If you want an Audi, this place, and these people are worth the drive.

Great as usual. One micro oversight: car washer did not dry side mirrors

Mariana was professional! I was able to have my car seen first thing in the am. She was very flexible with communicating with me; through texting as I was in meetings most of the day. So no missed calls! I appreciated seeing her when it was time to pick up my car.

Thomas Rabe was extremely helpful in helping me purchase my R8. Thomas helped to secure the best financing arrangement as well as helped to arrange the transport company. Thomas listened to my needs from the start if the transaction and oversaw every aspect of the vehicle purchase. He kept me informed of every next step and was responsive 7 days a week. Going forward I will only work with Thomas of Audi Gainsville.

Audi of Gainesville is the best dealership I have ever had to deal with. Eric in sales was great. The entire place made us feel like we were their top priority. I cant say enough about how amazing Audi of Gainesville is on every level!

100/10 would recommend!! Gabby and Greg took the best care of us, they made it a quick and easy purchase but were also extremely thorough! We came all the way from Columbus GA and will be returning in the future!!!

No issues at all. The sales staff were professional and courteous. Got a great deal on my Benz and followed through on all promises made. Thomas Rabe was my sales guy, I highly recommend him if you need a vehicle

I recently purchased a 2016 King Ranch Ford F-150 from Audi with Eric being my sales person.. Upon arrival he greeted my wife & myself all smiles and very professional. He was very knowledgeable about the inventory and made my buying experience a great one. I left with my truck in about a hour clean and full of gas and was even given 3 keys.Thanks Audi and thank you again Eric

This is our first Audi and the entire team made it one of the easiest transactions ever. This is my 37th car, so Ive dealt with a dealer or two. Tom, Gregg, Eric and Harold were professional at every step of the process. The car was perfect at delivery and I look forward to a great long term relationship with the staff. Thanks again for making it such a fantastic experience.

We had a wonderful experience working with Eric! He was so helpful and made sure everything ran smoothly. Highly recommend. Love my new car!

I was treated and greeted with respect and I received an even better surprise when I was advised that my car had “Audi Care” and my out of pocket expenses went from like $1200 to $0 I was so grateful and they went above and beyond to tag team my car so that I didn’t have to wait such a long time especially since I had. My 4 yr old son with me I was updated and I really enjoyed my First experience there I was overly SATISFIED DEFINITELY 5 stars

The process of buying a CPO Audi at this dealer could have not been better considering I bought the vehicle from another city and without seeing it in person. Thomas Rabe the salesman did an excellent job answering all the questions I had and supplying me with all the info and documentation necessary to make the decision. He made the paperwork a piece of cake 😊 and Harold from the financing department was amazing and completed the transation very smoothly. I totally recommend these folks if you are shopping for a car in the area or even far away like me.

This review is specifically for Eric Wilson, a salesman on the floor. He is a very intelligent guy, who is exceptionally suited to his position. He went above and beyond in all manner of ways during the purchase of my car - super helpful, knowledgeable, thoughtful, patient, and if I asked something that was out of his jurisdiction, he connected me with someone who could answer those questions. I purchased a car from him and had it sent to MA. He even took pictures of it getting loaded onto the truck! I told him he deserves a raise, and he could be the BOSS because he’s got the skills above and beyond that of a salesman. Even now, 7-months after my purchase, I called with some technical questions about my car, and coverage plans I had questions about, and he was very helpful. He’s a great guy. Eric’s the man. You can trust him wholeheartedly. Eric was the best communicator and the most helpful person at Audi Gainsville. He knows his stuff, and it’s wide reaching. Eric can help you abd if he can’t he knows who will. - coureteoys, professional, dedicated employee

My service was awful and I am incredibly unhappy with the quality of service I recieved at the Audi Dealership in Gainesville. My car was in the shop for 10 days with very little communication from service staff despite my request. I had asked multiple times for updates which I was told I would get calls about, yet never did. Approximately 3 separate times this happened and each time I verbalized frustration and never got an apology nor an update. I asked for a loaner car, especially because I am a resident doctor and work 16 hour shifts at the hospital over night, which also made having to call the dealership numerous times that much more difficult. I was told I would be notified by Thursday evening/Friday morning if there was a loaner available, once again, did not hear back. On the day that my car was ready, I yet again never received a phone call. The next day I called to find out it was ready and went in for pickup. When I gave feed back in person after I picked up my car, there were excuses made, no acknowledgement of the situation, no apology and no compensation. I had to ASK for an apology. To make matters worse, I got 3 tires replaced, today (2 days later), my car notified me my tire pressure is low. If this doesnt reflect poor service, Im not sure what does. I pay for a luxury brand/service and honestly received better experiences with Toyota. I chose Audi for its great make but as my lease is ending within the next 6 months, I will not chose Audi again because of its poor customer service.

Made an appointment for 10 am today we drove 70 miles and got there just before 10 talked to 2 service reps neither had our appointment of course they wanted to do the work on our Audi we decided to leave I made the appointment 1week before if they can’t put our appointment on a calendar they will never see us again 1 more thing the area the dealership is in is not a very nice or safe area

We bought a Toyota Carolla off Thomas Rabe recently and he was the first car sales man we had come across in the couple of weeks we were looking for a car that seemed really genuine. He made everything easy and we are very happy with the car. Thank you!

Amazing customer service! So excited for my new ride!!

UPDATE: 8.26.21: After the incident described in the prior updates to this review, I contacted Audi South Orlando where I spoke with Andre. Wow, what a difference! Andre provided the standard of service I had learned to expect from Audi. It may be a little further to drive but the difference in the level of service is WELL worth it (at least for me it is). Needless to say I will be going to Audi South Orlando for any future service appointments.Id also like to add - all it would have taken from Patrick to resolve the issue and retain a customer was a phone call. If he had called me instead of cancelling the appointment I would have happily upgraded the review and all that followed could have been avoided. What a missed opportunity to turn a negative experience into a positive one.UPDATE 6.30.21: So, after I downgraded my review from a 5 star to a 2 star, I called the service manager at this location. He in turn, referred me back to Patrick. I had a pleasant conversation with Patrick where he explained that he had called me back but must have transposed my phone number, so I didnt receive the messages (which, now that I think about it, is just an excuse since my contact information is in their system and my phone number hasnt changed since I purchased my car). We concluded the conversation by making an appointment for me to bring my car in on July 1st for service. Then this morning I get an email stating that my appointment has been cancelled. So, I called Patrick to find out what happened. According to him he received an automated message from Corporate about my review and assumed I did not want to return to the dealership so, yes, he cancelled the appointment. He also made a point to tell me that the bad review had cost him several hundred dollars, which is probably the real reason he cancelled the appointment. When I tried to explain that I had edited the review prior to our latest conversation and that I did want to keep the appointment, we basically go in an argument. His response to the situation further enforces my belief that this is Audis new standard of service which frankly...sucks!!! Had I known when I purchased my car that in 5 years the technology would be obsolete and the famous Audi service would get this bad, I would not have purchased the car. Needless to say, I will not be returning to this dealership and I will not be purchasing another car from Audi.UPDATED 6.29.21: I contacted Audi Gainesville about 2 weeks ago and spoke with someone named Patrick. He was supposed to find out for me: 1) when the GPS map for my vehicle was last updated and 2) how often the map is updated so I could decide whether its worth the $350.00 I have been told the updating will cost. I never heard back from Patrick. Lets call this disappointment No. 1. This morning I tried using the chat feature on their website only to be told I had to call the service department, which I explained I already had but was still unable to find out the information Im looking for. Lets call this disappointment No. 2. Then I called the service department and, before I could finish my question, was being transferred to someone else. So thats strike 3!! It was 2 years ago when I posted the following 5 star review Same fantastic service I have come to know as a member of the Audi family. Friendly, courteous staff; immaculate facility with free wi-fi and snacks! Makes taking your car to be serviced a true pleasure. I no longer feel this way about Audi Gainesville. Ill be finding another dealership to have my service completed. Overall, I hope this isnt an indication of the standard of service I will be getting from Audi. Time will tell...

Needed to get out of my Audi lease because I drive to many miles. Gregg Greene, the sales manager, helped me get this done. He got me my payoff, gave me advice on options, and handled all the paperwork. He even gave me his cell phone number and told me to reach out if I needed any help. I didnt even buy the car from them originally. Thats what you call customer service!

Beautiful waiting area, kind and friendly staff!

Thank you Gaby!! For selling me my Audi A4. I’ve been super happy about the car I got from Audi Gainesville. The whole process from beginning to end was very smooth and there was excellent customer service. Would definitely recommend Audi Gainesville and Gaby for your car buying experience.

I recently purchased a 2018 Audi Q5. Eric Wilson is the salesman who handled the sale from start to finish. The experience was exceptional and I’m so pleased with the service I received. Being out of state everything was handled so smoothly just as if I was there sitting in front of him at the dealership. The icing on the cake is when I received the call that he would like to help me by person delivering my car! I would definitely recommend Audi Gainesville to anyone looking to purchase your next vehicle and should I need another car I would also shop with them again!

Gainesville Audi Had the used type of vehicle I was looking for at the best price around. Thomas rabe was our salesman and phenomenal. No pressure no BS and down to earth people. Very comfortable atmosphere. A Thank you to Gainesville Audi and Thomas.

Easy to do business with and very responsive!

Work was done in a timely and professional manner.

I have to say this was the best low pressure car buying experience I have ever had. Our sales person Eric was awesome. Love the fact no sitting for two hours to negotiate. Signing papers and taking delivery didnt take half a day. Wonderful experience.

Quick efficient and very professional everything done and back on the road in less than 3 hours. Eric Wilson was amazing and polite. Definitely would recommend

Excellent experience with Michael. As someone who has not bought a car in years, I did not feel pressured at all. The entire process was quick and painless; all my questions were answered. Would buy from them again in the future.

I bought my Audi Q8 in 2019 I am so happy with Audi Gainesville staff they are supper help full. I just bought another one. Sales person Gabrielle Lora she is best help. Thank you

I have been waiting for three weeks for MyAudi APP to solve me and they always tell me that the system is down. I am still waiting for them to call me to pick up the first aid kit and the assistance kit that they indicated to me were included in the bus package and they did not bring them.

We had an amazing car buying experience. We went all the way from jacksoville and we are happy with our decision of buying a Brand new Audi Q3 from here.The staff were very friendly. Excellent service!

This is a no BS dealership. Everything was well-explained, options were discussed knowledgeably, the lease was expertly arranged, and there were no surprises. Its such a pleasure to be treated with respect and none of the contracting gotchas and other shady dealership games. We love our new A5, which is quite an upgrade to our A4. I highly recommend this dealership.

My experience at this dealership was great from start to finish. Tom, the service manager was very helpful, easy to communicate and a pleasure to work with. I purchased a 2021 Audi RS6 Avant and currently awaiting a 2021 Audi RSQ8 with his help. Thank you Tom, looking forward to purchasing many more cars in the future with your help.3/29/2021Just received my 2021 Audi RSQ8 and couldn’t be happier.Tom, again I want to highlight what a pleasure it was to work with you. Your assistance made this a very easy, pleasurable transaction. I have enjoyed the process getting my cars and cannot wait for the next order Thanks Tom...

4/12/21 first talked to Thomas Rabe over the phone after seeing a tahoe listed on their web site. Thomas sent me a video and info on the vehicle. I live about 2 hours from the dealership so was leary of going that far for a vehicle. Basically completed the deal with Thomas and scheduled a visit for the 13th.. it was a pleasant car buying experience. Thomas was excellent with his details, information and integrity. The Tahoe is in my drive way . I have no issue recommending Thomas or the dealership.

The service department is awesome your car is guaranteed to be service correctlyAlso Mike which represents the service department is amazing.Audi of Gainesville Florida would be an outstanding work place With more employees like him .

Went to Audi Gainesville for routine maintenance on my 2018 Audi A4. Easy to book appointment. Check in and check out experience was excellent. Mike answered all questions I had and was very professional and patient. He was a pleasure to deal with. I highly recommended this dealership!

Very nice complimentary service to customer and outstanding numerous efforts received by dealer, GABI.

My husband and I recently purchased a CPO Allroad from the team at Audi Gainesville . We worked with Thomas Rabe directly and were nothing but blown away by the superb attention and customer service he provided us. Throughout the entire experience, Thomas was nothing but super responsive and assisted in any way he could. Our confidence in him and Gregg (the dealership manager) convinced us to drive down to Gainesville, FL from Atlanta, GA to purchase the car sight unseen. Even after purchase, Thomas has been super responsive on any questions regarding the vehicle and we are so glad we chose Audi Gainesville to do business with. I really think you will be too. Tell Thomas we said hello!!!

Thomas and Greg are the best in the business!!! Drove over 2 hours to work with these guys over 2 Orlando dealers!

Audi of Gainesville does a first class job very professional but it does anytime very likeable people Id like to buy another car there Ive already bought two

Highly recommended. For sales, service and customer service.

Just bought a car from Gainesville Audi. What a wonderful experience! My husband and I were not looking forward to the typical car buying games. But these professionals made the entire visit enjoyable and gave us a great price first time around. I recommend these people to anyone buying a car and I strongly recommend purchasing an Audi . My last 4 cars were Lexus brand. This is definitely a step up!

Love my Audi Q7 but not pleased with the service from Audi Gainesville (Sept-Oct). Had a problem with the nav system in the MMI. They kept the car for eight days (it was beyond their ability to fix and they had to run the Audi Protocols with Audi Tech experts according the service manager). When they finally fixed it they loaded a 2019/2020 database. I had the 2020/2021 database in the car when I dropped off. The car says Ive already loaded the new database once so I cant load it again. I had to call the dealership for updates because they would never call me. After the second day they did give me a nice loaner.Update. Brought the car in for recall repair (March 2021) and this time the service was exceptional. Devin performed superb customer service and the repair was completed quickly and efficiently. I appreciate the the customer care video and the one-on-one discussion of the condition of my car.

Pat was a great guy to work through there and Audi Gainesville provided excellent service. They got my car in and out no problem.

Great service, always a pleasure to stop by and get my vehicle serviced.

We recently bought the car from Audi Gainesville and would like to thank our sale associates Evan Hizzinbotham and Michael Potapow for their courteous and friendly service. They delivered what they promised and the negotiations were no pressure, very professional. We highly recommend this dealership if you are looking to buy an Audi.

Thomas Rabe provided excellent customer service. He worked diligently and quickly to find the exact car we were looking for. He went above and beyond to ensure I got exactly the car I wanted. Thomas was thoroughly knowledgeable about the car and took his time to go over all the details after the purchase. He was courteous and a pleasure to work with. Thank you for being patient and kind to me. You are at the top of Customer Service🏆 . Keep smiling!!

Very positive experience

Very impressive how they served my car. People here are very nice, always think of customer needs.

Outstanding service as usual. Pat in the service department is the nicest guy and always goes out of his way to ensure we are comfortable and well taken care of. We won’t bring our car anywhere else for service. They don’t try to rip you off like so many dealerships do. They have always been up front and honest with us, and always done excellent work when we needed service. Kudos to a wonderful service staff and crew and please give Pat a raise! He is the hardest working guy in the service department and deserves every penny. The salespeople get you into an Audi, but the service department people keep you in one.

Ive been taking my RS7 here for servicing the past 2 years. Devin, my Service Advisor, is awesome and very easy to deal with. There are numerous other shops and dealers closer to me, but Audi Gainesville is worth the drive.

If you’re looking for Amazing customer service and a great deal, contact Thomas at Audi Gainesville. He was beyond amazing as a salesman. He also made the process very easy and made me feel very comfortable with my purchase. He was extremely knowledgeable of the vehicle and exuded confidence. Great doing business with you Thomas and I look forward to doing business with you in the future.

My car buying experience was great and everything went smooth. Staff are very professional. Thank you Michael Potapow for assisting me on purchasing my first Audi. For anyone whos looking to purchase a vehicle, I recommend this place! They simply provides first class customer service.

Always a wonderful experience @ Audi of Gainesville. Pat- service consultant is exceptional!!

I’ve dealt with a handful of Audi dealerships between Boston and northern FL...these guys are two steps above the rest. Truly a great experience turning in my current lease and getting the next. The deal we made was never changed in any way AND they didn’t try to force feed me any extras I didn’t want OR need. I can’t say enough about this team in Gainesville.. friendly, knowledgeable and extremely professional. 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

I bought my first car here a few days ago and couldnt be happier with not only how well the dealership detailed and cleaned up the used car, but also the excellent service! Mike Barton made the process of trying to buy a new car for the first time so much easier for me. He was very accommodating and friendly! Had a great overall experience over at Audi and I love my new used car.

What a easy, great experience! All around as it was one of the best car buying experience is, got what I wanted for my trade, great discount off of an Audi S5 and Thomas was a pleasure to deal with. Would highly recommend this dealership to anyone looking to buy an Audi!

Tom and Harold were fantastic to work with!

First and foremost I would like to say that my wife and I are a biracial couple. We’ve been dealing with Audi of Gainesville for three years. Everyone has treated us like family with no discrimination. Our thanks to Tom Brinkmann and Harold Lilly for everything going smoothly again for our third lease.Thank youGodBless

Wonderful experience shopping with Audi of Gainesville. 3 vehicles purchased and it will not be the last. Thank you Audi of Gainesville an their wonderful team

Nice sales man

They claimed to be taking precautions to protect customers and staff from the pandemic. Yet when I drove in for my oil change appointment, I was greeted at my open car window by a service rep not wearing a mask (I was). This was shocking enough that I left and will not likely ever returbn to this dealership. All hat and no boots.

Worked with Thomas on line from afar. He was prompt in all correspondence. Met all our needs and was very professional in all aspects of the transaction. I would buy a car again from him and Audi Gainesville. Two thumbs up.

Excellent Service

It was my first time visiting this location and the customer service I received was absolutely fantastic! I was promptly greeted by Devin and she immediately offered me a beverage. Everyone else that I interacted with were very helpful and nice. I was asked by multiple people if I needed anything. The customer service here is far superior to any other dealership I’ve been too. I’ll definitely return here in the future when I need to get my car serviced again.

Awesome to purchase audi from this dealership..and great customer service.

Gaby was awesome and Gregg as well, best dealership Ive been to in all my years of buying vehicles, no pressure from them told them exactly what I wanted and Im satisfied. Thanks again yall.

Always an absolute pleasure to come into the dealership! Very pleasant people to deal with. Definitely a premium experience youd expect from Audi. I look forward to coming for my next car!

This is a very friendly and courteous dealership. I have worked with the salesman Michael and his manager Gregg, and can honestly say that their integrity and honesty is refreshing and appreciated during the car buying experience. The General Manager Tom is a true gentleman. I would not hesitate to purchase from this dealership or to have my car serviced there. A big thumbs up!

Bought my first car through them and they were excellent. Everyone was so nice and friendly. No one pushes sales on you, they let you take your time and decide if it’s right for you.... Thomas Rabe is the person to go to!!! He was so helpful and understanding throughout the entire process!

Purchased a used Q5 from this dealership a few days ago. Service was excellent. The scheduled test drive was great, we worked out a deal with Thomas, finance and management coordinated everything seamlessly, and the car was delivered to our house in a timely fashion. It was even CPOd for us AFTER papers were signed at no additional cost (this wasnt a part of the original deal and came as a very pleasant surprise). Never had a better experience at a dealership. Ill be checking their lot first when on the hunt for my next vehicle.

Excellent services. Glenn, my Sales Agent, was very professional, very knowledgeable and made purchasing a the car a pleasurable experience.Every thing was well organizing and efficient. In and out on the road in my new car in 3.5 hours. I will definitely purchase my next car at Audi of Gainesville.Thank you Glenn. Job well done!

Honestly had such a great experience with this Audi dealership. The staff was extremely helpful and very responsive, and I would definitely recommend going here. Customer service is a huge thing for me, and I definitely think they have one of the best I’ve seen. I worked with Devin and she was so kind and helpful. Highly recommend!

I Purchased a vehicle from this company we agreed on a price and when I signed the contract they had added on $270 . I had the vehicle shipped to me and I didn’t want to argue with the delivery man so I just went ahead with The deal. But obviously these people cannot be trusted I would not recommend them

We had a great experience in purchasing a car from Audi Gaineville. Our salesman, Michael was very helpful and not pushy. He was able to work with us on the pricing and we ended up with a deal we were completely satisfied with. The showroom was immaculate and peaceful - not chaotic like other dealerships weve experienced. Everyone we met was friendly and professional - this is a high quality operation!

Had service performed at Audi Gainesville. Devon was excellent. She provided a 2018 Q7 loaner vehicle, took care of every issue we discussed, included complimentary car wash and communicated frequently throughout the process to keep me informed.While I did not work with him on this visit, I was glad to see Rob Wiggles-worth on staff here too. I’ve worked with him in the past and he is a seasoned professional that is committed to excellence.It is clear to see this organization is committed to providing the highest levels of service to create a world class customer experience - and they achieved it!

The staff and workmanship at Audi of Gainesville are amazing. They went out of their way to resolve my emergency tire situation and did it in only a few hours. They added in a tune up that was scheduled for a future date so I wouldn’t have to return for that. They did a thorough and satisfactory explanation of the tire issues and of the maintenance work they performed. The building is very appealing and clean. I also appreciate the offerings of coffee, water and snacks. I feel appreciated as a customer and I trust their work on my car.

I cannot Begin to express my gratitude to Audi of Gainesville. Every single time I’ve had an issue, if there was something that was warranty related, parts question, even an issue that was no fault of their‘s, they have always went above and beyond to make sure that they take care of me and make sure that I have a loaner, and are always accommodating. I raved constantly about Devon, she is incredible! Along with everyone else in that department. Thank you, for Putting your customers first, and always going one step further To ensure everything is taken care of.

Your dealership with the help of Pat, exceeded my expectations. I was greeted well by the attendant,offered something to drink. Was the best customer service I received in a long time. Im so glad I bought an Audi!!!Thank you so much Pat. Please spread my sentiments to all the members of your dealership that help my visit be such a pleasant one.Emmanuel Taylor.

Outstanding sales team! I found a pre-owned vehicle on an outside website and linked over to Audi Gainesville for a late night inquiry. I quickly received a response with a promise to touch base the next morning. Jorge was extremely helpful describing the car during a walk around as I was unable to view the photos and had several questions. My time to visit from Jacksonville was limited so Jorge arranged for a hold to be placed on the car until I could arrive a few days later. Early that morning Jorge and Devin greeted my husband and I and gave us a very thorough tour of the vehicle. Many questions were answered and detailed information given. No question was too much for them. At no point did we feel pressure to purchase and when we made the choice to do so the process was easy. The discussion of price was easy and fair and the paperwork to transfer ownership was quick, painless and easy. I would 100% recommend this Audi dealer and shop again! Thank you for exemplary service!

Great experience. I had a Mustang that was totaled about 2 months ago and was going to wait another 6 months to buy a new car. I decided to go to Audi Gainesville and shoot my shot with Michael Potapow. Him and Gregg are really good guys, they got the job done! They turned my nightmare into a sweet dream.

Excellent experience. I live 2 hours away so I wanted to have the details sorted out before getting there. Thomas was very responsive and informative throughout the process. Greg was very friendly and made the finance part easy and simple. They didn’t pressure us at all. We were in and out with our new vehicle in about an hour. I highly recommend this dealership. Ask for Thomas in sales and Greg in finance, you’ll be happy you did!

Purchased a used vehicle from them. Mike Barton was our salesperson. Very friendly, absolutely no pressure. The whole buying experience was very smooth and pleasant.

I had an Audi since before they opened a dealership in Gainesville. I have been pleasantly surprised. I have since bought several more Audis and have never had any issues with the service department. They always go above and beyond to satisfy the customer. They have me as a customer for life

Terrible and unprofessional managers. Would never do business with these folks. Do yourself a favor and find a local dealership that treats you well and is honest. These folks are anything but that. I am a well seasoned car buyer. Bought from auction. These guys play games.

Excellent customer service.

Cant say enough about Audi Gainesville. I wasnt entirely sure what kind of car I wanted but knew the amount I wanted to pay per month. After a lot of research on their end, they were able to find the perfect match for me! They even delivered the car directly to my front door! Ive been in my A6 for the last week and I couldnt be happier. Thank you Audi G-ville!

Thomas was very responsive before and took great care of us during our car purchase. He and Greg were great and made the transaction quick and easy. My wife and I were very impressed with their customer service. They accommodated our schedule and made this the easiest car purchase we have ever experienced.