Always done a great job and fairly affordable except when we visited last week. I told the lady that started on my 6 year old that we just wanted polish.... she filed her toes then rubbed some lotion on her legs...n what usually costs $5.... they charged me $20!!!!! Then the manager argued with me that I said 2 pedicures. And my daughters polish is already almost gone! We will NOT be back!!!
If you want what we call perfect nails for an affordable price this is the place to be. Every time i come in here i walk out happy. My nails and toes are always on point thanx to Mary. She knows what she’s doing she will do everything so your nails look nice. Place is clean affordable and people are very nice.
I was there recently and the staff was not very friendly, and acted like it was an inconvenience to them that they had to give us manicures. I am not one to complain, and I have honestly never written a negative review on yelp in my life, but this place was very bad. And to make things worse, my nails are already peeling off, and it has only been two days. While we were paying, another lady came in saying that her nails were messed up and she had gotten them done there recently, and the staff was obviously annoyed that she had returned to get them fixed and told her she’s going to have a “wait a long time” because they were busy. Needless to say, we will not be returning.
LONG REVIEW!!!!!! THE FIRST TIME EXPERIENCE REVIEW... Will add an UPDATED review each time I go with new pictures!! (Scroll to bottom for newest updated photos)UPDATE: Friday, May 14th, 2021 at 11:30am CST.Got Dip done on my real nails!!!!!Colors #DD71 (blue) and DD150 (silver). She also tested both ways for me to see which colors to put where as well :)Amazing and detailed as always. She took her time like she always does. LOVE IT!My friend just moved to Texas from Pennsylvania three months ago. She decided that she would get her nails done last time she went out to Dallas with someone from work. She got home and I was horrified! The job they did at the other location was TERRIFYING!!!I made an appointment for her and I. Person who answered the phone sounded very nice and polite. Cindy is my favorite and I know she would make her nails much better. As she did with mine a long time ago!We pulled up and my friend was very pleased with the area that they are located in. Parking was really close to the salon and she loves that!Went inside and her reaction was incredible, she could not stop complimenting the inside.This made me happy. She was very worried about this. Someone greeted us as soon as we opened the door, and simultaneously someone asked me if i was the person whom had called, and I told her yes.She asked me sit down, and she doubled checked to make sure that we needed a manicure and an acrylic fill. Once we responded, she handed my friend their colors for the gel nail polish that was was going to get done so she could pick what she wanted.They have a large variety of colors for all nail style methods (gel, acrylic, dip etc.). Along with looking professional, and being spectacularly clean; the place did not smell of any chemicals or products! Just clean!Such a relief. My friend and I are sensitive to smells, and that was wonderful to leave without a headache for once.The entire time my friend asked Cindy questions. Cindy answered each one. It blew my friends mind! She asked my friend and I if we wanted something to drink and then gave us our options. Then got up and grabbed something for us to drink while getting our nails done. Very relaxing.My friend and her talked about lots of things, and laughed and was having a great time.My friend expressed to Cindy that the shape of her nails are important to her and that she would like them to stay the same way they were, just more clean and even looking. She was very nervous about this. Cindy assured her that she would make sure that they would be exactly what she wanted!She was not kidding either. When we were finished my friend could not believe how well Cindy had done and could not believe how well she fixed the other persons mistakes. Her technicians name is CINDY. Cindy did a phenomenal job and cannot wait to go back and get her nails done again!!!!!!!!! Will be updating my friends review when she gets her nails done again. : )SUPER EXCITED!!!!!!!!!! Pictures to follow, of course!!!!!! Going to continue to add photos each time I go !!!
Got nails done, A guy glued nail tips on then walked away. Then a Woman comes 15 minutes later to do my nails. She cut me and now my nails are infected. She was pretty rough too. One pic right after nails were done, the other is same nail a week or so later. That spot is swollen and very tender. Nails look ok but my fingers are sore even 2 weeks later. There was nothing Zen about my first experience with them. Wont be going back.
Wonderful nail salon and spa. Nails toes and eyebrow wax.
Im from out of town. I read up on the reviews and decided to take a visit! I was NOT disappointed. The place was very clean, affordable prices, and they had a very friendly staff. Theyre very hospitable and offered a drink if you wanted one.I got a pedicure and the nail tech was very attentive and made sure to check at various points if I was okay or enjoying the pedicure. If Im ever in the area again, I would certainly return!
Terrible service they made me come back in 20 minutes and they couldnt attend me
At the last minute I decided to go here before heading home, which was about 35 more mins away. I should have just kept driving. Waste my money. Nail tech didnt give me the gel nails that I wanted but painted my nails a gel color. One nail looks deformed and the nail tech decided to give me any color she wanted when I had already choose the colors I wanted before sitting down. Never again will I make them my last resort.
Stay FAR FAR FAR AWAY from this place. Super unclean. They use the same tools on everyone. The file they used on me had been used on others. I didnt realize it until after the fact. I looked down and there was red polish residue from the person before. The filth was unbearable. They just throw their tools in a box and on to the next. Not to mention, I wanted a matte top coat. I picked a color that was suited for a matte. When they got to the top coat she tells me they no longer have matte. Like I would have picked a completely different color had they told me before. This place is disgusting and will never go again.
I love the atmosphere of this place. Staff is super nice and kind, they offered me a drink at the door. Clean shop. Mary is my nail tech and she does an amazing job. I come to her everytime and she never disappoints
They were slow and the lady rushed through my nails and didn’t take her time at all. She was more worried about what was playing on her phone! My nails are thick and uneven, all different shapes. Never again.
Jenny and Kevin are wonderful 👏 ❤
Loved the store and the lady that was attending to me, did a GREAT job on my Pedi! Going back!
Great precision on your nails and they value your opinion! Staff were very polite and very attentive to your vision!
I do not recommend. They do not know what they are doing. I asked for manicure, pedicure and facial and I did not receive the description of the newsletter, I ordered a color and they started to put another. I also ordered gel and in less than 3 days it started to get up and get stuck in any place, they seem to be a sticker that you can remove them completely with your hand.
Amazing work and experience as always, Mrs.Cindy and her team are super nice and she does an amazing nail job!
This is the absolute WORST nail salon I have EVER been to. I get my nails done every two weeks religiously! The past month I have come here twice and gotten work done by two different women. Both times I had a nail break off not even 2 hours after I left. They use cheap materials. I’ll NEVER go back to this place ever ever!
Great place Mary is the best!!
I’m I client since they open and I liked there job
I love Cindy. She always does a beautiful job on my nails 💜
Take 2 hours to even get started, only 3 people work here and nails never turn out right.
Im obsessed with my nails and nail tech. Mary is everything!
I stopped here for a pedicure. I chose one of their top tiers of options and it was relaxing. My feet were pretty neglected with calluses and dry skin. They felt much nicer after everything was finished.The pedicure chairs have massage options, which is a nice touch. They use a plastic liner on the basin your feet go in.
Beautiful and relaxing atmosphere. Been coming here for a year. Its great!
Very clean and awesome service. I told the lady what I wanted and she did and awesome job. My husband got a pedicure and he said his person did very well. I will definitely be coming back.
Tried a wax service for the first time at this facility. A bit busy when first opened. But overall, Experience was great!
Great salon! Very clean & friendly. A man did my nails and another man did my feet (didnt catch their names) BUT they both did amazing! My husband locked our keys in the car, I was their last customer and they stayed until we got into our car. Super nice people! Ill definitely be returning and sending people here!! 😁
Very friendly the staff is great. But cant say the same about the work. Very disappointed by the second day my polish was off. Went back to re polish them and the work was just very poor. My polish is not smooth is has bumps. Look awful. The variety in color for regular polish is not good either. Sorry to say was my 1st and last time there for my nails.
I ended up getting a mini mani and a pedicure that included a scrub and massage on my legs. This place is definitely worth it! Id honestly pay more for the type of experience I had here. Very fast and very professional. Ill be coming back here some other time!
Had been a clients since they open always great service
0 stars if possible. Went for a manicure. I was asked thats all I want a few times. The lady told me 5 minutes to wait. After 20 minutes, I asked, they brought a bowl of cold water to dip my hands in. She said the guy would be there in 5 minutes. 10 minutes later still nobody. Got up and left. Very poor management. They dont care.
Ive been going here for years and the staff is awesome, color choices are great and they always make me feel special when I come in.
FUnny that the user below said they wouldnt take her because the husband and wife that own the place were so nice when we came in 15 min before they close and they hooked us up with my pedicure and her manicure. SHE did a fantastic job on my home girls nails and the pedicure was nice and relaxing. WILL Definitely be going back.
Holly is the best, she pays attention to detail and is good at pedicures
Love all the staff here! So nice and excellent customer service!
For my wife Was very rough with hands and prices were outrageous... Could have went downtown Montgomery plaza for half of what they were charging with better service i will not return.50 dollars for a foot wash and white tips plz.
Ive been there several time for pedicures and waxing. Ive never had a problem and my nails always look great!
Mary is Super chill and absolutely amazing at her work!!!
This is not the usual place I go but I thought I would give it a try...worst mistake ever. The tech cut all of my fingers but 2. Halfway through my hands were hurting so much I just wanted to leave. Ended up paying full price even those I left hurt and bleeding. Will never be back.
Superb, repeatable Quality. Fantastic every time I go.
Love the service and the workers. Good work and I’m very picky about my nails.
I dont trust my eyebrows to anyone else.
Very nice place, staff and owners are great, very good work.
If I could give 0 stars I would. Upsold me without telling me and I wound up spending twice as much. The guy who did my mani/pedi had no idea what he was doing. He skipped a bunch of stuff and my nails were so misshapen I had to file them when I got home. Terrible experience
My nails end it up bleeding on the sides didnt like the color so whenever they remove it they over sand it too much been over 7 days and I cant use my hands the same because of the pain.. not never
This place was AMAZE-ZEN......until I had a complaint. I loved this place, but it is disheartening when 2 times out of 3 I am turned away (come back tomorrow, we too busy, you should come in the morning...etc). Two nails started to lift less than 24 hrs after initially applied, and it was only after my insistance in the salon the next day that it was repaired. I spoke with the lead tech when I came back to have the nails repaired before I left and was left to believe that everything was ok. Fast forward to 2 weeks later when I needed a refill (and repair since one of the problem nails came off), then I am told by the mgr/greeter that You cant come back and complain and the girls are scared of me...why would they be scared? I did not yell or curse, caused exactly $0 worth of damage and threatened no one. I cant complain? If I am a customer and feel that the quality of the service/product was sub-par, I feel 100% justified in going back to the place where it occured to give the establishment the opportunity to rectify the situation. The fact that my issue was addressed ONLY when I became boisterous with my complaint, and I was told point blank that you cant come back and complain is disheartening. I will not be back.
Cindy amd her staff are amazing!
Very friendly, professional, and timely!!
Love it, they are friendly, take time, the owner is fast, multitask
Couldnt do simple stripes had to get someone else
The nail tech was rude
My acrylic nails broke off in 3 days
Helen is the best!!!
Love this Spa!! So relaxing!!
Friendly, not so clean.