SC Pro Towing offers great service. I had a flat tire and they were there to help me out. I was totally pleased with their prompt service and their professionalism. I will use them every time I need a tow.
Chris, my tow driver, was awesome! He kept me updated on when he would be at my place to tow my car, was both professional and cool! Gave me a ride to my destination and made sure I was set before he left. Thank you for the kindness and the conversation, Chris! Price was a little high for the distance I was towed, but overall a great experience! Will use them again if I ever need my car towed! Ask for Chris!
Quick. Convenient. Professional. Justin was no-nonsense and very helpful. I live on a narrow road and he took the time to back my SUV into my carport. Hopefully I don’t need a car towed anytime soon but if so, I’m calling these guys.
I had an excellent experience with this company from the start to finish.
Called them for a tow… their response was” We can’t help you until tomorrow!!!!HAHAHAHAAnd was very rude and hung up on me!?!?!? SO .!..
I chose this place because of their high reviews, but after getting home and seeing my car, which had a completely totaled windshield, damaged hood, damaged top of car, and the fenders ripped out where the front door wouldnt open... I dont see how. The main issue here was I was told everything went fine upon delivery when I called to check. This was a straight up lie. When I called back after seeing it to ask, they admitted that it happened while they were towing it but still blamed someone else. No accountability.Heres before they pick it up and after they drop it off...
The worst towing service I have ever worked with. I called 3 days in advance to make sure I was able to get a pick up time for the day I needed. My scheduled pick up time was 9-10 am. At 10:30 I called to let them know that no one was here they informed me that they didnt even have my pick up in their system. We then scheduled it for later in the day and I asked if I need to be there since I had to go back into work. They told me that my presence as not needed and I could leave. Half way to work I received a call from the driver and they informed me that I did in fact need to be there to process payment. After many of calls back and forth also talking to a new driver I ended up canceling all together. At the end of the final phone call they proceed to hang up on me. Nothing about this experience as positive. I was willing to pay a littler more for their services as they seemed like a more professional company.. I was WRONG. I ended up booking with Low Rate Towing. Low Rate was fast, professional and $80 less.
Came on time. Good people.
When a tow truck service is a broker for other tow trucks it means that theres a middleman and theyre going to charge you extra for that service
Called this towing service and they sent a wrecker out to me pretty quickly. Eli, the tow truck driver was very helpful with helping me unload my classic car which is currently going through a major repair. He did not hesitate to help me push it into my garage since it was not possible to get his truck on there. I highly recommend SC Pro Tow Fort Worth for your towing needs!!!
Great service. I would recommend Eli to anyone in need of towing. Quick to arrive at my location and price was right on point. Thank you so much.
I would much rather swallow melting glass than use their service EVER again - they are rude over the phone and not patient at all
NEVER using them again!!!! It say they are off of Lancaster in Fort Worth but they are in Dallas so the driver are coming from Dallas to Fort Worth because it’s one driver they got for Fort Worth was busy (go figure). Got charged $233 for a 12 MILES drop off, and it took about TWO HOURS ( it was well over an hour and a half )for the guy to come. And my daughter has a Hyundai Accent so it wasn’t the car size of why we was charged so much. $89 for service fee plus $45-$85 for the hook up fee and wait not done plus $4 every mile, Guaranteed you can find someone cheaper!!!!
Great company and the guy they sent was awesome very knowledgeable and he also kept me updated on the vehicle location and when it was delivered.
I was told that they were going to investigate and a month has gone by without a word. They out source there work to a bunch of crooks who tell you a price and as soon as they arrive to the destination they change it. I am talking about the price to hook a motorcycle not the miles. This company is one of those companies that you should steer clear from. The individual that hooked my motorcycle completely changed the price as soon as we arrived to my destination. He told me he would charge me a hooking fee when he met me, but as soon as he arrived he decided that he would switch the price and charge me more then what he told me. He also said if I did not pay him what he asked he would take the motorcycle with him. Please keep away from this company unless you liked to get ripped off. I have contacted other companies before for this type of work and have never been disrespected or lied to as they did. At least if they were honest from the start then I would know what I am getting into and decide if it was worth it. Honesty is a key thing in life. They even stated they will review this incident seems like another lie.
Great service quick hook up and drop off at tire shop. Will definitely recommend!
Very disappointed in the price I had to pay, was told I’d total out my pay at around 110-135 MAX. I drove from my work to my car and dropped my keys off, even left the driver a tip. If I didn’t leave my keys the dispatch said I’d probably be out of pocket 200+ DO NOT RECOMMEND this company for a tow. Hidden fees and the driver gets to put a price on the car even before they arrive!
Had my Beamer two days and blew engine but found a reliable tow company who knew what they were doing. Thanks SC pro tow.
I was lied to the driver told me the hook up for my motorcycle was going to be $59 plus the $59 service call. When we arrived to my destination. He decided to charge me $90 for the hood up along with $59 for the service call. While on the phone with the service tech, the tech stated the service call was $59 plus an additional $59 to $65 for the hook up. I feel that this was a bate and switch. I feel truly lied to and it is not a good feeling. The driver even had an attitude the whole time. I loaded and unloaded my own motorcycle. With the cameras in front of my house to prove it. Thank you for the horrible service and enjoy praying on people. I would not have minded the fee if i would have known before hand. Yes I do understand the $3 per mile. That fee was only $18
Great service! Reasonable price, very helpful, honest and customer oriented. Ive used them several times and have always been satisfied with their services. Fast and convenient, local and always helping people, they were even running during the ice storm. Glad they are moving up, keep up the awesome work!I strongly recommend this service
This company is awesome. Driver arrived on time and was very professional and knowledgeable. Quick and prompt as well as courteous and respect of my property. Will recommend and use again in the future. Thanks again.
Eli came through quick and did everything fast. I would call again if I ever need to a towing!🤙🏼
Waiting a little under an hour for a tow on a friday. I appreciate the help. They gave me my best option.
I honestly wish there were more stars to rate these guys. They were quick arriving and efficient. Very friendly and well mannered. Great company!
Too expensive almost 200$ just for down the street .. not even 15mims
Excellent service
They did a wonderful job. And took care of me pretty well
Ramon was fantastic. He was upfront with all costs and very friendly. He made sure I was comfortable in terms of giving me a ride as he towed my car. If I ever need another tow his company is getting a call. Service is easy to work with too.
Great service; on time. Contrary to other companies, can pay on destination, rather than when you hire them. Several had to reschedule and I could do it
1/2 They towed my car for me and I noticed the splash guard had been broken. The next day I received a call from Jamie. They did not hesitate and wrote me 2/2 a check as soon as I provided an estimate. These guys are honest and reliable A1++.
Horrible customer care talked who ever I spoke to when I didn’t agree with him on what or how I wanted my car towed.
Great service other than 45min wait on the side of the highway other than that great driver and service and very fair priced for 30 mile tow. Would recommend and use again!
Payed $160 bucks to get it towed to a mechanic 5 minutes away. Then they charged me extra to put a plank on the bottom of my car so it wouldn’t get scraped by the concrete(I drove a Mitsubishi Eclipse). So they asked me to give them a 5 star review to remove the extra charge. Ridiculous!!
This service is great. They showed up within minutes they were nice and had great manners. The tow was great no damage to car and very easy.
Great service! Got to us within a half hour and got us on our way! Highly recommend!
Eli was great! Great, professional service! Came and took care of me quickly. Super nice guy. Would definitely use them again
Wheel came off on the highway Saturday night but I had great service rom SC pro tow.
I would like to add on the comments the driver was 15 minutes early very convenient
Had an amazing experience with his company! Easy breezy! Jesus is great, he was careful and took care of everything!
The driver was on time and very polite A1 service
Guys were grea and helped me jumpstart my car. Nobody would help me cause everybody is scared nowadays.
Excellent help and professional service!
Drivers a damn good guy. They got some high prices for being on the side of the highway though.
Dont use them. After calling three tow companies and being quoted $300+ ($8 per mile), I called them and was told twice it would be around $150.00 (3 dollars a mile). Once the car was delivered it was $320.00. They need to tell people the truth!! The driver was competent and handled the delivery fine, but you should be upfront about the real cost...Would never use them again.
I JUST CALLED THIS PLACE WITH AN INQUIRY REGARDING TOWING OF AN ABANDON VEHICLE. AND THE UNPROFESSIONAL JACKASS JUST HUNG UP ON ME. Do Not Recommend their service. True jackasses. To deal in business world you must be professional and courteous. Referrals are given based on experience
He handle everything great I really appreciate the help thanks sc pro tow
John showed up and basically saved me. Got a flat and I deliver catering for a living, so my car is crucial. My car was giving me trouble when I tried to change it myself. Hes awesome. Definitely recommend. Very helpful, very nice.
I would not suggest this tow company, the company is not transparent with pricing. On the phone the nice representative advised me one price however, when the driver arrived there was an extra $65.00 charge that Im still confused about. I usually dont write reviews but I was extremely unhappy with the fact that I felt as if I was being tricked.Beware although there is a $55 fee for the driver to go to the car the is also a $35-65 dollar hook up fee and an additional fee that you will not understand.
Fast and prompt service. The driver was very courteous and friendly and gave us a positive experience in an otherwise negative situation. Thank you!
I broke down on the highway, whenever I called this company I asked what the price would be. I told them it was too much and would look elsewhere, they offered a 30 dollar discount and I took it. They knew my exact location before sending out the driver. When the driver arrived they charged the maximum and then 60 more for a dangerous place when knowing the EXACT location in the first place. At this I point I was already charged a non refundable price for them to come out. None of this was said before coming out and was told it is what it is. HORRIBLE customer service definitely WOULD NOT recommend them.
Had 2 flats showed up in about an hour and took decent care of my baby. Made an unserious situation seem easy
Will rape your bank account and not even call you after..3/24/16 I called to get a quote. The guy was friendly quote seemed reasonable. The tow driver came out to get my vehicle. Seemed like a nice guy. 2 and a 1/2 hours later I realized I didnt get a call letting me know my vehicle was delivered and that my card was charged didnt even get an invoice. I checked my bank account and my card was way over charged. I called the tow company asked for a breakdown of my charges they guy told me that the tech would have to call me and hung up on me without getting my info. Worried if my vehicle even made it to its destination I called the shop. It was there. So I waited for a call back from the tech. I did not get one. I called again the next morning (yesterday) 3/25/16. The guy seemed much nicer and willing to help. He looked up my info and told me the tech hasnt turned in the tow info. Asked what I was charged $345. He asked me how many miles was the tow which was 55 miles. I then told him that worst case scenario it should have been $315.What I was quoted$85 for setup$35-$65 for basic tow$3 a mile after leaving city limitsSo worst case scenarioAll $85 + all $65 + $165 for all 55 miles = $315I shouldnt have been charged $345 and I shouldnt be charged $315.
Great experience with SC pro tow in forth worth they showed up earlier then the 30 min eta given the driver was very professional and nice usually don’t post reviews but they had great service
Jesus handle my car great! You can trust this company to get the job done. They actually care about your car.
Great work! Cost efficient!
Nice driver, considerate of the car and tries to be as careful as he can
This company will not tell you how much they are charging you until they show up. I will never use them again. I am going to post their picture & service info at my job and all over Facebook. I will make sure nobody I knows get screwed as I have. I was expecting an $85 charge that ended up $180. I asked several times what I was paying. Never again!!!!!
Great service!! I will definitely tow with them again!
Found this company on Yelp and called them because they had good reviews and were located near my home. I should have known something was amiss when the operator answered towing services instead of SC Pro Tow. I could also hear other operators in the background taking calls, which led me to think this was a boiler room operator taking calls for any tow service. Still, I persevered and requested a tow. The operator was fine and sent the truck.20 minutes later, two men and a truck arrived from Delta Tow- NOT SC Pro Tow. To be fair, they were quick, careful, knowledgeable and had a fairly new truck, so my minor beef is not with Delta Tow, although being charged $20 to drop off my car seems silly because the other half of pick up is drop off, right?No, my complaint has to do with the fact that I called SC Pro Tow and someone else arrived. Thankfully, both men were pros, but I think calling SC Pro Tow will just send you to a generic tow service and not the actual company you thought you were calling. Its at best suspicious and, at worst, an outright lie.I gave three stars because Delta Tow did their job well, but I held back two because calling only to get a boiler room operator who will send you any random company is just devious and unprofessional.
Tow truck driver was very fast and courteous. Good job!
I want to thank everyone at sc pro tow for making it a seamless experience in towing my 73 mustang mach 1. My driver was extremely careful and well manered.
Horrible towing company. Only work when they feel like it. Regret even calling them just to be unable to receive a quote but got some bad customer service instrad.
A little pricey. They seemed as if theyd never dropped a vehicle at a closed Dealership service department before & I had to explain to them how that was supposed to work; they charged me an extra $35 drop-off fee for that. $230 tow. They were polite on the phone, though.
Ramon was really nice made my bad situation a positive. Go there in a good time and got me to were I needed to be. Will be recommending this company to others.
The man was very friendly and helpful. Everything went smooth and in a timely manner. Job well done
A great company and even better employees. 5 star rating.
Was very pleased with the service I was provided will definitely be contacting them again!
Excellent service,driver was on time, helpful & courteous,I would recommend this company to anyone who needs towing
Amazing service, my driver was on time, and got it done fast. thanks for the tow jesus, great work
They said it would take about 1 to 1.5 hours. 2 hours have passed and nothing. Still here waiting.Called and they said their driver would call me in 2 mins to give me an ETA. 15 mins later.....no call.
The best driver I have ever had calmLove him experience was well worth very professional
Excellent Work...bit of a challenge for him but a job well done.
I do not recommend!!! Misleading estimates no customer service, charged me an extra 80 off of quote upon arrival for a 5 mile tow. Careful with these guys
Driver was so helpful and flexible when we had to go to alternate location.
Appreciate it guys, it was a quick service and the tow guy was really friendly, and professional. I would recommend this company to anyone who d be in an emergent situation like I did
They told me the wait for the tow would be 45 minutes to an hour. They came out 4.5 hours later. They said the first driver got in a wreck. I had to call them several times to get the updates. It was a frustrating experience to work with them.
The company is awesome and great! On time does the job perfect recommend everyone’s!!!!
This was the only 24 hour towing service that could help me when i needed it ! jesus driving is safe and trustworthy!
Quick fast and Great service. Would recommend to a friend
Great service and very realiable Driver was very helpfull
Fast service!! Super friendly!!!
Shady Company...Called for an after hours tow, and am fully aware cost is more. Called and spoke with Jeff? He took advantage of my late night, highly stressed call, with a vehicle stuck on the side of a major, busy highway. I had called several other companies and none could get to us in under an hour, and I told him so. I told him if they could get there sooner, schedule it.He put me on hold, came back and said he could have a driver to me within 30-40 minutes, he was dropping right around the corner from me. Even the Officer who was hanging out protecting us, thought that was great! He quoted me the rate and disclaimed so fast that I never heard him say ‘Nonrefundable’ to the service charge.The driver called me shortly after, and said he was on the east side of Dallas, I was in northwest FTW! he was well over an hour away, not around the corner. I told him never mind and would call back to cxl.Jeff(?) did not like that and his attitude went from understanding to Belligerence like the flip of a switch and said they were going to charge me anyway because he driver was on the way. First, he was not, when he called me he was trying to find out my location, even told me he was sitting at his previous drop, trying to locate where I was. I also told Jeff(?) that I never heard him say ‘Non-Refundable’So he replayed the recorded call and it was very clear that he ‘MUMBLED’ the nonref part. I asked him to repeat that part of his script to me, verbatim. It took two tries, but he did: “If the driver arrives on site and the car is not there, or you call once he is on the way to cancel, the fee is non refundable” I recorded him playing the audio and repeating the script to me. I told Jeff(?) I would dispute the charges and my bank agrees based on the actual recording of the call. (they have yet to charge me, which I am sure validates my experience)I am fairly certain the guys name was not Jeff, but that is what he told me. Their drivers may be good, but their sales are just out to take your money... they have not, and will not get mine....
This place is horrible! Let me tell you why I called out a tow truck to get my van which wasn’t far away from my home they told me $129 to bring back to my house which sounds about accurate. Okay so I go onto my bank statement to come to find out they charge me $229 a part from what they charge me without me now acknowledging or aware of the transaction so I total they charge me $358 it is ridiculous. They are scammers I will never call this place again horrible!
My driver was very polite ! jesus handled everything good, took care of the car and everything !
Many thanks for a fast tow (of a car with only three attached wheels) - that was a hazardous situation and Im very relieved to have the vehicle out of the road and at the garage. THANK YOU.
The tow truck driver arrived on time. Driver was friendly to me. Driver had necessary equipment to work on my vehicle. Ride back home was safe and secure.
Big shout out to sc pro tow for getting my car home around the corner.
I got stuck with my car at 2:00 am and this great company help me the best price ever got, the service was really good high recommended !!
Was on time, communicative, and did a good job. Really helped me out.
It was a very timely and friendly towing service!
Excellent service without me being there they used skates and were extremely professional.
Great job. Very satisfied with the service! Thank you
Did a great job towing my range rover to the shop. Thanks 💪
Awesome service very professional they were on time as they said they would be definitely will use them again and recommend them 2 thumbs up.
Great experience with this company! Driver was awesome and professional!
On time perfect service
SC Pro Tow are great, i recommend them for towing service in Fort Worth area.
This was the first time needing a towing company and after 2 other companies failing to provide help I was going crazy! My vehicle is a 4x4 and I had lost my keys 2 flat beds had arrived to attempt to load the car but they didnt know what they were doing. I called this company, he driver remained professional even thou at that point I was exhausted and irritated. Props! to them, not the cheapest but I guess you pay for what you get for, I strongly recommend you to not to waste your time and call someone who knows what is doing.
Definitely helped me out of a tough spot