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360 Towing Solutions
112 NW 24th St #203, Fort Worth, TX 76164, United States
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360 Towing Solutions

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an
Review №1

He did an excellent job taking care of my car. I would definitely use again and refer to anyone need of this service. Thank you!!!

Mi
Review №2

I needed my car towed from a restaurant where it does to a repair shop 1.5 miles away. I was told that the tow truck driver would be there to pick me up in 30 minutes but the driver would call me in minutes. An hour later, the towk was not there and I still hadnt heard from the driver. I called the company back and they said he was on his way. Then the driver called and said he was at least 30 minutes away. Id already waited an hour and a half and I wasnt gonna wait another 30-45 minutes. I called the company and told them to cancel my tow. I would find another company. I found another company that picked me up in 15 minutes! The next day, I had a charge for $100 from 360 Towing Solutions. They charged me for making me wait 2 hours and never showing up! Do yourself a favor and call someone else! Anyone has got to be better!!!

Ar
Review №3

Used them through my insurance company after my car stalled. They were very professional and showed compassion. They even placed my car in my garage instead of the driveway. Will call them again if I ever need a tow.

Br
Review №4

Well Hyundai broke down in tight spot at apartments how I was paralleled park and they was able to get it out no problems.

Sh
Review №5

I had a flat and needed to be towed to the tire shop. I called and the guy that answered was courteous. The driver arrived within the time frame provided. The driver was nice and knowledgeable. The driver made this experience better. I would highly recommend.

Em
Review №6

Fast, friendly, and reasonably priced. Took good care not to do any additional damage to my baby. 🚗

wa
Review №7

Incredibly expensive. The charge for a 10 minute tow was $ 243.00. It was a simple tow of my pick up. Service call = $129.00, Hook up = $90.00 & Mileage = $24.00.

Ch
Review №8

Reasonable prices for towing vehicles and RV Homes. Fifth wheel and bumper pull options available. No option for Gooseneck tailers or RVs with gooseneck adapter. Schedule early for better arrival time. Depending on distance traveled could affect prices. Always call your nearest Towing service.

Ga
Review №9

Very professional. Buju very kind and gave information on handling the tires. Timely

He
Review №10

They got the job done but it was by far the most expensive towing job that my insurance company had ever seen, they almost didnt reimburse me for it. The driver had a hard time locating the vehicle so I understand charging $25 more but everything else was as basic as it comes so a $250 total was ludicrous but once they have your vehicle on the truck you have no other choice but to pay. I would suggest shopping around if you have the time, this was the first place I called and they immediately went to pickup my car so 5 stars for promptness but price being so high knocked a few stars off

st
Review №11

The driver had no idea where I was at when I told him where I was at. Then he gave me numbers to 2 other tow drivers that both said they were too busy. Wish there was a way to give no stars....

Sa
Review №12

TOWING YUR A** DWN THE ROAD

Mi
Review №13

Make sure you know what youre getting with 360 Towing Solutions. They charge $90 just to get a driver to you and another $90 for the driver to hookup to and unhook from your vehicle. After that $180 they will also charge you $4 per mile outside of the city, and if you request a flatbed, a $25 special equipment fee that they wont tell you about. I paid $264 for my tow with them!! I can understand the mileage and flatbed charges, but how do you justify charging someone $90 to make a phone call, and another $90 to load and unload the vehicle. Seriously? The load and unload takes 5 min each, maybe.

Pa
Review №14

I dont exactly know the driver that towed my car, but he handle my car with car and was very helpful. If your looking for a towing company with great service. I do recommend 360 Towing.

Br
Review №15

So great. Nicest people. Highly recommend.

Sh
Review №16

Repeat customer. Same guy twice excellent job well done. Thank you for both tows.

Be
Review №17

Love these guys!!! They answered right away, were kind and helpful!! Had the tow truck within an hour and the driver was so friendly and efficient!! Would recommend them to everyone!!! Thank you so much!!

Ja
Review №18

Superior service!! & Friendly

Ka
Review №19

Very fast service and reasonable prices. Friendly staff both when scheduling and during service. Highly recommend.

Sh
Review №20

Was told 60 to 80 then charged 160 then told they would charge more if i waited. I would give no stars if i could. They litterly scammed me and waited till they had my car hooked up.

Aa
Review №21

Unexpected breakdown on the side of the highway, called them and they sent a guy out within 45 minutes and they handled the rest. They tookto the vehicle right to the dealer for service And I was able to continue about my business here during the holidays. I will definitely use their service again if I’m stuck somewhere in Fort Worth. Well done!!

Ri
Review №22

Eli was a huge help and 360 Towing Solutions was a life saver, was in a real jam and I am safely home because of them. Def recommend them if youre in a bind

po
Review №23

Thanks for awesome service

Da
Review №24

Thanks for excellent service

Ab
Review №25

The driver was excellent, very helpful and provided me with the best service. I will always recommend his services.

Ma
Review №26

These people will rip u off they towed my car and then asked me for more money and when I said no they refused to give my car back. I HOPE THEY ALL BURN IN HELL!! I HOPE YOU AND YO FAMILY PAY THE ULTIMATE PRICE!

Sa
Review №27

Overall terrible experience and very unprofessional. They were dishonest with me from the beginning and used excuse after excuse! I was told to wait 30-90 minutes for the tow truck and I never even got a phone call. I had to call them to see what was going on. The guy said, “Oh I highly apologize but its going to be another hour, we’re sending someone right now”. Literally HOURS passed by. Nobody ever showed up and again no phone call!!! I called them multiple times asking for a manger/ supervisor to speak with about the situation and they put me on hold and hung up on me. I Ended up getting another towing company to help me.

Yo
Review №28

Absolutely do not use this towing service said they would call. Never got phone call or any response from them. Thank God Eddies Tow service was still in contact and picked us up and we were home before we ended up having to call 360 to try and get a refund after we got home. Man was rude on the phone and asked if we wanted a receipt for the non refundable $60 service fee. Use anyone else but them.

To
Review №29

Wonderful service! Excellent driver and showed up as soon as we called, under 15 minutes and driver was friendly, helped us with our needs and was efficient with the work! Highly recommend.

Ja
Review №30

Eli did an amazing job loading up the car, was extremely gentle with it and knew what to do. Highly recommended will be using him again.

Be
Review №31

Had a break down and needed a wrecker. I googled tow trucks in my area and they had the best rating and reviews. My truck arrived with Fast Eddie’s Towing. They were fast and very courteous. Great experience overall

Se
Review №32

Did a fantastic job getting my car off a lip on the road. Was fast and left no damage. Eli was a professional and did the job amazingly and there were no issues! Def would recommend to everyone!

le
Review №33

I love this company I would definitely recommend going to this company. The turn around time was within 20 minutes when I called them they had really good customer service and Im all about customer service. The guy who came and towed my car was very sweet and actually explained everything to me. I really enjoyed this towing company and they definitely deserve a 5 star.

Ja
Review №34

Unexpected breakdown early Sunday morning, 360 Towing Solutions provided quick and inexpensive services. 100% recommend!

La
Review №35

Really kind and helpful over the phone and in person, helped restart our car but were ready if it needed a tow. I was freaking out because we couldnt find anyone to help. Really thankful for you guys!!!

Ni
Review №36

Needed a tow for an emergency situation and they did a great job by assisting me and towing my vehicle to a near by shop so that my car would be serviced before 5pm.

Ja
Review №37

The driver was very nice, and respectful. He showed up in a timely manner. He understood all of my concerns. Very knowagable about his line of work. Reasonable pricing. I would definitely use his service again, and I would recommend his service to everyone I know.

Sa
Review №38

Eli showed up right on time. The tire was not easy to change, but he tried his hardest and was finally able to get the tire on the car. Great customer service.

Ca
Review №39

Came got the car up nice and quick great work! Nice service.

A
Review №40

Best towing company ive come in contact with in the Dallas area! They came quick and cut me a pretty good deal. Driver showed up on time and kept me informed through the entire process and the customer service was great as well. I highly recommend them and will be using them for my future needs! Thanks again guys!

La
Review №41

He was cool dude and got the job done with no problems quick worker as well thank you

Tr
Review №42

CROOKS! They insisted they needed the credit card information before they would send someone out, they said once they got here they would let us know how much it was going to be. The charged $175 for a 9 mile trip, they didn’t disclose added costs/ fees, and they didn’t disclose the charge until the sent a receipt and had already charged the account. When I called, they said that’s how they do business. It’s sloppy, they took forever, even thought they said they’d get here right away, and they couldn’t care less about taking advantage/ ripping people off. Use Someone else!!!!!

De
Review №43

Very reliable with transport my car from Arlington to Dallas.

Ho
Review №44

BEST TOWING COMPANY EVER!!! I had Jesus towing my car tonight and it was the simplest thing in the world! I had a party to be at and I had a needed someone to tow my car back to my place. Jesus was there in 15 minutes, took it to my place with no worries! Highly recommend!!!

Sa
Review №45

Said they would charge 59 dollars to move the car down the street and would be an additional charge for larger vehicles like a heavy duty truck etc. Tell me why they charge 159 dollars to move my tiny nissan sentra .04 miles!? When I asked the guy why his simple unapoligetic reply was we reserve the right to charge u whatever we feel like. If Id been there in person Id have had them just out the car down and called someone else I have NEVER been charged so much for people that do so little. And they claim to be a legitamet business? What a joke would do 0 stars if I could

An
Review №46

I originally called for a tow to Firestone but in the end the driver was able to get the tire off instead of having to tow it to the shop and having to pay more money. I highly recommend this company. A++ job. If I could, 10 stars.

Jo
Review №47

Horrible experience. The tow truck driver that showed up tried connecting his chains to my transmission cross member and didnt see anything wrong with that approach. Additionally, I previously had the same truck, towed the same route on three separate occasions. The previous prices were; $170, $140, and $160, they charged $310. Complete rip off

Mi
Review №48

My driver Eli was kind and professional. Pick up was quick and easy and they were able to take my vehicle to any destination. I wouldnt hesitate to use their services again in the future or recommend them to a friend.

Ja
Review №49

I appreciate 360 for changing my tire during a rainstorm on the highway.

Ke
Review №50

I was very pleased with the service! The driver was able to move a truck from one rental home to another on the same day! The driver was very professional. I would definitely recommend this company for all your towing needs!

He
Review №51

I’m 26 years old and this is the first bad review I’ve ever written about a business. When I get bad service I don’t feel like it’s worth it to write a bad review but this time I did.I’ve had the worst experience with this company.PRE BOOKED a tow the day before, for the earliest they offer on a Sunday.They said time frame was 8-10 am.They told us at 8:30 am they wouldn’t be there til 9:40 am.We call them at 9:50 am, and they said they’ve switched drivers now the window would be from 10-12. (We had to call them to find that out)They switched drivers on us 3 times which made the arrival time later and later. And showed up at 11:45.My husband missed work that day.To tow a truck 4 miles to our house was $194 for service call fee and hook up. And we had a terrible experience on top of that.

Br
Review №52

Got great, quick customer service from this place. Friendly and helpful. If I needed another tow I’d choose them again.

Ma
Review №53

Awesome service my was cool and professional must reccomend

Lo
Review №54

Good Business

Ju
Review №55

Great service from towing solutions. Operator was willing to make sure we were satisfied. Made sure the car was taken care of. Will use the service again if needed in the future and will recommend again.

Kr
Review №56

Elijah Moreno is awesome and had very fast service on a Saturday! He deserves a raise for his hard work and due diligence! Thank you so much, you are truly amazing!

Ye
Review №57

I feel bad Bc the dude who picked me up was super nice. But on the phone they told me $129. Once my car gets dropped off and everything. I wake up to being charged $129 service fee, $80 to connect to my car, and then $33 for millage. Completely absurd after waiting an hour on the highway. I have NEVER had so many additional fees added after being picked up. Especially that high!

al
Review №58

Mike did a terrific job i do recommend this company

Ar
Review №59

Josh is the man who helped me on the phone he was very polite. The main reason I am leaving this review is owed to Suleyman. He was very courteous, kind, and professional. I didnt get to say that to him myself. Keep it up, Suleyman. 🙂

Ml
Review №60

Cool dude knew what he was doing. Driver arrived on time, respectful and took great care of my car. Turned my day around. Will use again.

Je
Review №61

GREAT SERVICE! Jesus did everything really fast for me. Didnt have to wait long for anything, good company.

Da
Review №62

Excellent prompt service. Very helpful driver who explained everything well. Would recommend and use again when needed in the future.

Je
Review №63

Fast and friendly service and was very informative. Made sure I was okay and even provided some advice after an accident. Will definitely recommend!

Su
Review №64

As a very picky person about my car I get back absolutely amazing service from this company, they were extremely knowledgeable,careful with my low profile car and very professionally accomplished the job, from my perspective this guys deserves every penny they charging and I’ll be calling them again if I ever need a tow.

Br
Review №65

My boy ramon was one the coolest dudes ever. He helped me get my car to the shop with no problems. He was in and out and wasnt rude or anything. If you need your vehicle towed make sure you hit up 360 towing solutions

ch
Review №66

Michael was the best experience I’ve had in my life. He was extremely helpful and as a customer service person he showed empathy for the company and the customer.

Bl
Review №67

Ramon was an excellent driver. Especially helpful and prompt. Car was received by my mechanic in excellent condition I was very happy with the service

Ul
Review №68

Awful experience. Told me a driver would call right away for instructions. 100 degree heat, nothing for 30 minutes. Call back and get excuses AFTER theyve already taken payment and tell me itll be over an hour. Again, 100 degree heat. Avoid this company.

De
Review №69

Extremely professional service! The work was really fast. You could tell he really knew what he was doing. Thanks!

Ni
Review №70

Thanks for great service will recommend

An
Review №71

Great service. Went above and beyond to satisfy us with the towing service. Couldn’t have asked for better service. If needed I will call there service again.

Na
Review №72

The driver arrived promptly. He got the car loaded up quickly and safely. He was friendly and professional. He got my car to the shop as painlessly as possible.

Fe
Review №73

Tow men took a while to get my truck on his truck but he paid great attention and took care of it 5 stars thank you I was missing a wheel again

Al
Review №74

Awesome driver!! he did a great job and on time

To
Review №75

This is my 1st time ever writing a bad review, but my experience today warrants it. I wish I could give 0 stars. I called for a tow at 12:03 pm. At 12:46, I called to get an eta, and I was told the driver was 5 miles away. At 1:30 I called again and was told there was a mix-up and it would be another hour. The half excuse I received was that there is someone else in their office with my same first name and my tow was somehow canceled. This makes no sense. At 3:00 I called, then was told it would be 90 minutes. So after a 3-hour wait and multiple phone calls, I was then told it would be another hour and a half wait with no further explanation. This is the point where I lost my cool. I had them cancel my card & I called another location.

Ma
Review №76

Id recommend this company for anyone who needs a quick job done. jesus is a spectacular tow trucker who really gets the job done right

Jo
Review №77

Fantastic service and with the preparedness of the driver didnt even need a tow! Great guy and I look forward to doing business with you again!

Na
Review №78

Such a great experience. He showed up when he said he would. He was courteous and prompt and I am a fan of this company!

La
Review №79

The driver did an excellent job of getting me taken care quickly and was very outgoing.

Fe
Review №80

Ramon was awesome!!! Great service and awesome tips! Got my truck home quick with no hassle. Definitely using them again. Go Giants!!!

Ri
Review №81

Came to help me out on a Tuesday. Prompt service. Great communication

Ca
Review №82

I needed towing services they told me 80 over the phone then 2 extra dollars per mile then they did not make it on time 1 hour passed no show so I rescheduled with them for the next day then the guy called and said that it would be 180 just to tow my car to a shop thats only 5 min away then argued with me over the phone asking if I wanted to listen to the recording very unprofessional I dont recommend

Da
Review №83

I used 360 yesterday for the 1st time. The wait was long but with the weather its understandable . Eli showed up and was very apologetic about the time and was very professional . He explained the cost of the service very clear no hidden cost or extras fees .I was very impresed with this company .The dispatch was very nice and professional. Thank you 360.I know who to call next time I need a tow .

Je
Review №84

Fast service. And they handled a tricky job well. Made it seem easy.

Ca
Review №85

Fair price, solid service, showed up at exact time they said. Very satisfied!

Ib
Review №86

Terrible company. Dude came very late. Asked me for $90 and I told him they had my card information. He claimed it was for reservation purposes. They charged my card on top of what he asked for.Just to help me change my battery, when he was coming from Richardson to Carrollton. Con Artists, look else where for good service because it isn’t here.

Le
Review №87

Experience was nice and painless. Driver got to me quickly and got me taken care of flawlessly.

Je
Review №88

Great service fast and reliable very good customer service

Je
Review №89

I called to have a vehicle towed off the parking lot of where I work and the guy quickly says we dont do that and hung up on me MOST RUDE CUSTOMER SERVICE EVER!

Ta
Review №90

Driver arrived on time! He was very professional! Got my car hooked up fast! Well use again and recommend to friends!

Na
Review №91

They told my dad theyd charge him 59 for the trip, ended up charging 149 (59 for taking the call and the rest is for the guy doing the towing). Complete scam.

An
Review №92

I called set up service, but I canceled due to I got help from family and instead of being a human being and helping me out they still charged my card, it was only a 20 minute turn around for the cancel. RIP off service

Co
Review №93

360 towing solutions were able to change my car tire without any trouble and were very pleasant and experienced

Te
Review №94

Service is worth waiting for

Al
Review №95

Top notch service ! i had a driver named jesus and he got everything done and ready to go in a few minutes

De
Review №96

Ramon gave excellent service

Am
Review №97

If I could give negative stars I would. Called 360 after another company was going to be super late. Received a quote for double what the other company charged but went with it for the sake of time. Driver arrived and gave me a price that was an additional $120. When I called dispatch the customer rep was literally the rudest person I have EVER spoken to on the phone, did ZERO to help, and even threatened to impound my car if I didnt pay the quote. The only person who even tried to help was the driver who wasnt responsible for any of it. Worst experience I have EVER had at any company ever and absolutley highway robbery on the prices. I have never taken the time to leave a negative review for a company, but this was so bad I had to.

Se
Review №98

Thanks 360 on time with my tow great tech

Ed
Review №99

Great job, fast work... Thanks Elijah!

Le
Review №100

This is as good as it gets for towing company ! jesus was so careful to not scratch my bumper thank you !

Information
52 Photos
100 Comments
4.3 Rating
  • Address:112 NW 24th St #203, Fort Worth, TX 76164, United States
  • Site:https://360towingsolutions.com/fort-worth/
  • Phone:+1 817-378-0338
Categories
  • Auto wrecker
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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