I scheduled a routine Grill and Filter cleaning with Home Tech. Brandon, Tech #1026, noticed some issues with the AC Units and proceeded to fix the issue. He was scheduled for 30 minutes arriving promptly at 8:00 am with a 7:30 am call. Brandon spent 4 hours at my home ensuring everything with the AC units and thermostats were fixed correctly. He way exceeded my expectations for a routine service. Brandon cares about his work, ensures everything is operating properly and has the attitude that if he discovers a problem, he is going to spend whatever amount of time it takes to correct it and correct it properly. I was very impressed with the service he provided. On top of that, his nice, easy going temperament was a true pleasure. What an awesome experience.
As a property managers we rely on Home Tech for their fast response time, trained technicians and great service. I recently scheduled 13 annual AC cleanings and was assigned an army of techs to service the condos that morning. I couldnt have been more pleased with their professionalism. It could have been a VERY hectic day, but Paul C. (#1030), Paul D. (#1022), Marco (#1024), Hualner (#1004), and Gerson (#858) made everything run smoothly to get the job done....and they even cleaned up after every job! Thank you Home Tech!
My fluorescent lights in my Laundry room suddenly would not turn on. I called Home-Tech for a electrician to come and fix. Ralph #994 arrived on time and checked out the two light switches, then the bulbs and all was working. He then tested the Ballast which was not functioning. That part was not included in my Gold Agreement. For a reasonable price Ralph installed a new ballast, converted it to LED and installed new bulbs. All the while Ralph was efficient, personable, professional and solved my problem. Home-Tech has protected my home for many years Im always happy to recommend them highly.
I have a contract with Home Tech. It is the best purchase I made. I heard a loud noise from my refrigerator. Called Home Tech. They made an appointment for me the next morning. JOEL came over and said I needed a new fan and fan blade. JOEL got on the phone. Found out they had it in stock and at 6 pm the same night ANTON came over and replaced those two pieces and my refrigerator is running quietly again. Not only were the two Techs as nice as can be but Annie in Custom Service made the appointment with JOEL, told me he was 30 minutes away then called back and advised me that ANTON would be at my home between 6 pm and 6;30 to replace the parts. Right on time my doorbell rang. I have high praise for HOME TECH.Excellent company. Everyone is so helpful. They care about their clients. So happy to do business with them. Glad I have a yearly Contract.
My AC went out on Labor Day evening. I called and a tech was here the next morning. It required a part and they promised to put a rush on it. I had a call within the hour to schedule the repair that very same day. Paul, #1030, called to let me know he was on the way. He was efficient and friendly. Love the peace of mind that Home-tech provides.
I have been using H-T for about 8 years, but not consistently each year. Returned back to them in May 2021 and am extremely impressed (again!) by their professionalism and skill. Ralph #994 was recently out to install some fans and lights on our lanai; he was on time, worked efficiently, was able to improvise when some of the parts were missing from the box - and was professional and very nice to talk to. There is really no better company overall for the price and level of service.
Our master shower developed a leak and was very difficult to turn on or off. Ivan employee # 1040, repaced abad valve and gotit functioning perfectly in short order. Friendly and efficient and personable
Doug, the plumber is great. He is very responsive and really knows what he is doing. I had two toilets with problems, a bath tub spot that was loose and rotating, and slow vanity sink drains. In a little over a half hour, Doug fixed the toilets, cleared the drains and removed and tightened the tub spout. Then he put a neat bead of caulk around the spout while showing me how to do it properly and neatly. Doug made repairs on our previous residence and always did a great job then.Glad we can still benefit from his services.
Paul ChristyPerformed annually maintenance on my heating/cooling and went thru every detail of what he did.Paul was very informative and enjoyed talking to him
We came home after a long trip and found out that our air was not working. It was 7pm and I called Home Tech. Within 1 hour, JAMES came to our rescue. He empty water pan and change a air condition part outside the house. It was humid and hot but we had excellent service with James. We will rate him highly professional and knew exactly what was needed to get our air back on that night.
Today we had our central air conditioning unit serviced by Home Tech. We have had similar services for 6 years now…but NONE of the previous ones were as thorough as today’s. Marco Ponce, a young recent employee did a wonderful job in cleaning and wiping all the elements. He also explained each one as he was doing his work. After finishing inside, he invited me to go outside with him as he was going to workon the compressor. Once again he explained to me all 5hat he was doing.You have quite a young man in him, Tech No. 1024. He’s quite a credit to your company. Bravo Marco!
Anton did a great JOB fixing my fridge . On time, did GREAT .Thanks. Kim Bartlett,
Electrical : recessed an electrical outlet on new slide in range.Both tech 994 and 394 were a delight to have in our home. Service wasexceptional and professional. So glad they solved the problem. :)
Matt King went to our condo to check on our AC system and a new Brandt thermostat, which was not programmed to give us alerts back in our home state. He arrived promptly, checked out the system and thermostat and called so he could turn on the alerts. He talked me through everything he was doing at the condo and then stayed on the phone until he was sure I was able to receive the alerts on my phone app. Matt was extremely professional and answered all of my questions. I appreciated all of his efforts on our behalf. Hopefully we will not have any more technical issues, but if we do, I will be requesting to speak to Matt for sure.
Have used Home-Tech for about 20 years. They have always done a great job - annual A/C checks and appliance repair. Great to have when I was travelling - any issues and my wife just called. Carlos #1000 was a great example - arrived on time, efficiently checked and cleaned the A/C professionally. Reviewed the status with me at the end. (Thankfully - no problems.)
Tech #386 Doug did great work replacing my sink faucet. He has been to my house several times since I contracted home tech almost a year ago and all of his work has been exemplary! I recommend Doug and Home Tech to anyone who is looking for a plumbing service!
Carlos and DION CAME OUT TO REPLACE THE SHOCK ABSORBERS IN MY 2 YEAR OLD MAYTAG WASHER PARTS NOT COVERED UNDER THE 10 YR WARRANTY, GO FIGURE. . THE BOYS WERE COURTEOUS FRIENDLY, PUNCTUAL AND PROFESSIONAL. IT TOOK THEM 30 MINS TOTAL LABOR TIME, AND COST 330.00, NOT INCLUDING THE SERVICE CHARGE OF $99.00.THERE ONLY COMMUNICATION I RECEIVED WAS FROM THEIR SALES DEPT TO SEE IF I WAS INTERESTED IN A SERVICE PLAN. I CALLED 3 TIMES TO SET UP SERVICE TO INSTALL THE SHOCK ABSORBERS, AND NON OF MY CALLS RETURNED.. NEVER THE LESS PERSISTANCE PAID OFF. I CAN FINALLY DO LAUNDRY.
We had a clogged drain pipe for our a/c and had to shut it off on a hot Saturday afternoon. We called Home-Tech and had a technician, Todd (#393), arrive in a couple hours. Todd resolved the clog while improving the pipe/drain set up for us to help avoid this type of problem in the future. He was very professional and courteous, and we appreciate the companys quick response on a hot, summer weekend.
Carlos M. #1000 completed our A/C maintenance this morning, in the pouring down rain. He was extremely professional, explaining what he was doing and patiently answering our questions. He was excellent!
Been with Home Tech for over 10 years and just had another great experience! I’m up North and my AC went out in Bonita Springs. I have the Gold Plan with Home Tech and called late at night for assistance. Great interface with scheduler Christen (sp) who set me up with an appointment next day. Matthew K 461 and Paul C 1030 showed up in an even earlier available time slot and got right to work.They THROUGHLY checked every possible contingency and even crawled through my attic with outside temperature of 92 looking for a wire break. They found a corroded connection outside my unit and fixed it. What a great example of “going the extra mile” for customer satisfaction. Matthew called me and gave a complete rundown of the process. Easy to see the pride taken in a company owned business! I have always talked highly of Home Tech and you can bet my neighbors will hear about howmy issue was fixed. WELL DONE!Jeff Lyon
Carlos #1000 was the best. He went right to work and fixed our air conditioner without any hesitation. I would recommend Home-tech for any homeowner who wants the best quality service. I have used them for the last 6 years and have never had a complaint. They are the best!
Matt E and the install team did a great job. Arrived on time, performed AC install in a timely manner and cleaned up very well. Explained what I needed to know about proper operation, etc.I have been a Home Tech customer with a service contract for a number of years and have never had a complaint.
I have used Home-tech for many years. Have never experienced any problems and the techs have always been great. This past service Ralph #994 was professional, knowledgeable and friendly. Great Job, thank you Ralph!
I scheduled an electrical repair and the technician did a wonderful job.He located the problem within a few mins and got it taken care of. He was very professional and friendly and got the situation solved quickly. I would recommend Home-Tech services for anyone.
I was at a friends house and noticed water in the over flow pan under the air conditioner. She called Home Tech they were out in a couple hours. The technician vacuumed the water out and put freon in the unit.Employee #999 was very nice and professional
Electrical Inspection: I cannot say enough about how professional and knowledgeable Electrician Tech Ralph is (#994)! He found some abnormal things during my yearly inspection that could have caused harm to me or even potentially worse. He worked through them all methodically, restoring safe CGFI outlets in my kitchen, and restoring power to a few outlets and a few lights on my second floor. This guy really knows electricity and how it flows. He is also personable and polite. Thank you Ralph and Home-Tech!!
I love Home-Tech; they come when called, fix my appliances and maintain my air conditioning. Shout out to Paul Christy#1030 for efficient air conditioner maintenance
We had an intermittent problem with A/C Heat pump system that would turn on the heat even though it was in Cooling mode. All appointments were arranged promptly, even two after 8 PM. A difficult issue to diagnose because it would not always show the fault to the tech. Finally Matthew (#461) and Paul (#1050) worked above and beyond to check, correct, and replace anything the could be causing the problem.The best service techs and company I have ever worked with. Keep up the good work. I look forward to renewing my contract. You have earned it. JSW
Attaboy for Gregg, very knowledgeable and diagnostic of issues and quick repairs. There have been four other technicians prior to hive and they were all better then normal, but Gregg in my opinion was most efficient. Keep up the good work!
I have been a Home Tech customer for six years now, and have not been let down. My most recent experience with Ralph to fix an electric problem was great. Ralph communicated regularly, was professional, knowledgeable, and fixed my issue quickly. Thank you Home Tech for continuing to provide great service!
Long time service contract holder, today had exceptional service from A/C technician Pall Christy
Josh,# 498, came this morning at 10.15 and started lining up what he needed to do, called another tech, Alex # 1025 who almost immediately came to our building and both started to work without stop. The service was great, the work very good, and the process fast for all the work they needed to do.Absolutely happy with the service they offered.Thank you,Mario and Leonor Macchi
We were served by Josh (498), who was the nicest guy! Great work completed well. We’re thankful for this service!
Scheduling and appointment was quick and easy. Ralph was very friendly + professional + informative. Thanks again!
Our tech Paul 1030 worked tirelessly to restore our AC after it was out in the hottest part of August. Thanks Paul and Home-Tech!!
Diego arrived on time and was very polite. He was also quite professional, knowledgeable and completed the service efficiently. The A/C is running quietly after the thorough cleaning Diego provided. We highly recommend Diego and Home-Tech for all your A/C needs.
Cory Collins #471 was a most professional, knowledgeable, service technician.He diagnosed the problem, returned with the parts and installed them in a clean efficient manner .He explained everything to us and showed the cooktop working as before.
Wualner Morales (Tech # 1004) did our annual AC inspection and service. He was top drawer on all measures. Thanks for your selection of associates and training. We couldnt be more pleased with our annual contract (+15 years) and responsiveness to our issues when they pop up.
Matthew King (461) and Paul Christy (1030) came to fix our air conditioner.. They were both very informative and professional and polite. We have had a history of problems with our A/C and they addressed all of our concerns. We highly recommend them to others.
We have been using Home-Tech for more than 10 years and have never been disappointed with the service or their response time. Today. James #995 provided our annual AC check. He was courteous and knowledgeable and completed the 18 point clean and service routine thoroughly.
#995/ James did a thorough job. He was professional and carried out his job efficiently
Ralph replaced all the fans/lights in our condo unit. He was fast, efficient and most importantly competent. He made some minor tweaks that made the units look even better than we expected-Great job
Matthew King (#461) and Paul Christy (#1050) did a great job of figuring out the issue with our mini-split, as the parts needed are back ordered. They were able to change out the motor and clean out the wheels and everything has been working great!!!
Gabriel was very professional and quick. Diagnosed problem and corrected situation. Very satisfied with Home-Tech!
Today, Home Tech was represented by LeMay and I believe his number is 497. What a great, quick response he provided! LeMay did a great job of explaining what had happened with the toilet and what needed to be done. Twenty minutes later, this gentleman had finished the job. LeMay had also installed a new water heater earlier this year and he did a great job then but took the time to ask how we felt about his work at that time and if everything was working well. We consider him to be one of the best of your Home-Tech representatives and know others will be served just as well if LeMay makes the service call!! Thank you Home-Tech.
Carlos #1000 was terrific! He came on time and kept me apprised of what he was doing in a respectful manner. When he was finished gave me an update and he enjoyed the Italian Roast K Cup coffee.
9/21/21 Greg #889 replaced my AC coil, he was on time and professional and explained all steps of my replacement.. Great job, great service Home Tech is a highly recommend well managed honest service company ....................... Greg #899 and AJ #1005 Highly trained and professional, fully explained service and made necessary adjustments. On time service and I highly recommend Home Tech
Greg (#899) was efficient, knowledgeable and friendly. He explained what he was doing and voiced his concerns about my system. Ive always been happy with work of Home Tech. Kevin M. N Ft Myers.
Ralph (#994) came and did electric inspection, changed all smoke detector batteries and fixed two outlets. Excellent job!Highly recommend Home-tech. Everyone that works for this company is very professional.
Very professional and pleasant technician. Replaced electric outlet quickly and efficiently.
Called with an issue and tech Gabriel arrived before scheduled time. He was knowledgeable, fast and explained everything he was doing to find the issue! Got my unit up and running on our first 90 degree day and explained what needed to be done to prevent further issues! 5 STAR SERVICE
My A C had shut off because of the water poured out from the A/C Filter the water drainKeep up the great work
We had Todd Christy come out to work on our unit, and he was absolutely fantastic, he was polite, prompt, and finished out project in record time. The best repair person I have used in quite some time. He was wonderful
We are in a rental condo and the condo owner has a service contract with Home-Tech. Ralph #994, came to our rental condo in response to some issues. He installed a replacement smoke detector and will return to replace a damaged light in a storage closet. He performed checks on the electrical panel and in general walked through and checked out the general electrical status in the condo. He was very professional, did a great job and was just an all around good guy. Very fortunate to have Ralph respond to the service call.
Carlos, tech#1000, serviced and cleaned our AC unit thoroughly and professionally today. It was an unusually hot day and our unit is in the attic. Neither phased Carlos in doing a complete job. ATTABOY Carlos!
I have used Home-Tech since 2017 and have been happy with their services. Today, 05/26/2021 they sent a technician (Taylor Stevens #999) to give my HVAC unit a routine maintenance service. Taylor was professional, knowledgeable and took the time to properly service my HVAC unit. I couldn’t have been happier.Great job Taylor and Home-Tech.
Matthew King and Paul Christy showed up ahead of schedule to replace my air handler blower motor. They were quick, courteous, and competent. Kuddos!
They did my annual electrical inspection and learned a few new things from Ralph the technician d had overhead lights installed at a very reusable cost,. No pressure to buy new and try their hardness to fix any problem I had with ail my appliances, plumbing and electrical, even my doorbell@
We had our AC maintenance today and just wanted to say how great the service was from Hualner Morales #1004. He was knowledgable and professional, and thorough! We appreciate it!!!!
On July 7th I had Matthew King #461 and Paul Christy #1030 service my A/Cs. They were both the most professional and thorough technicians ever to service my A/Cs. They deserve the 5 star rating.
Always pleased with HomeTech technicians and Gabriel reinforced our faith in having Hometech for so many years!
Matthew King (Tech 461) responded to an air conditioner outage that occurred on August 29, 2021. He responded and worked tirelessly over a two-day period to diagnose and resolve our problem, including finding the necessary parts to complete the repair. Thanks much to Matthew and Home Tech!
Ralph was fantastic! Quick and professional. Did a great job replacing 2 lights. Thank you Ralph!! # 994!
#95 James, came out today to do an annual maintenance on my AC. He was proficient, curtesy and did not take long to take care of what needed to be done.
Carlos #1000 was early which was fine. Did a great job. Explained everything. Very diligent. On a rating of one to ten, would give him a ten.
Josh-498 super professional, speedy, and friendly. And he fixed our broken A/C on a mid 90s hot humid Florida day, so he is our hero!
Mr Diego employee # 1001:Very polite, clean looking,, on time, explained the functionality of the System, and also explained the checklist to my satisfaction..Great company- great employees
Excellent and complete service from Carols #1000! He explained everything he did and worked quickly and efficiently. He resolved some issues we had and expertly installed our new Ecobee thermostat. At the end of the appointment he was able to provide a quote and prepare for some additional work we requested to bring our older HVAC system up to code. Thanks Home-Tech!
Carlos did a fantastic job with the maintenance on my AC. Thanks so much for a very thorough and professional job!!
We contacted Home tech for an urgent water pipe leak leading to our washing machine. We informed the call center exactly what we needed....including parts. When the technician arrived he had none of the equipment that was required. They still didnt hesitate to charge us and we had to call an alternate company to actually complete the service required. This company is not recommended.
Carlos, #H1000 was my technician. He was wonderful, explained everything he was doing. He is a BIG asset to your company. Pleas eshare my comments with him.
Ralph just came out to our house to inspect our electrical panels, smoke detectors, and GFEs. Ralph was on time and prepared for the job. Ralph did a professional and complete job. I am confident that our systems are in good shape after Ralphs work. Thanks!
Service tech Carlos came to service our a/c unit, and did the most thorough job of testing and cleaning both the interior and exterior components. Very pleased and would highly recommend.
Carlos 1000 did a great job. He spent extra time to deal with a recurring problem. Appeared very competent and courteous.
Ralph arrived on time and replaced a GFI Outlet in our bathroom. He was extremely respectful and quick! Would highly recommend!
On April 14, 2021, Diego, employee # 1001, performed AC maintenance at my residence. He arrived on time and performed the work in a professional and efficient manner. Job well done.
Gabriel (#970) went above and beyond to be sure our AC would be working reliably following his visit. His diligence gave us great confidence that our issue was resolved and would stay that way. We plan to request Gabriel to be the tech that does future service work at our home.
Greg #899 was on time and on a Saturday. He was very professional and knowledgeable. Clearly Home - Tech hires the best techs to get the job done. We have had service for our appliances and HVAC for a few years now and the techs never disappoint. The customer service is insanely awesome! Attaboy Greg and attaboy Home - Tech for hiring you and all of the other techs that has helped us through the years.
What a great experience! We have been members of Home Tech for 6 Years. Today Joel 517 came to fix our fridge and gas oven. He was wonderful! He did not give up in particular with our gas oven. (I thought I might not have the oven for Thanksgiving.) Joel persevered. All Fixed!Thanks so much, Joel.
Had an electric inspection and Ralph #994 did an excellent work and was very thourough in his explanations.
Greg Tech #899 was early, which was great. Did a great job. Explained everything he did and found. Very impressed!
Tech #984 called with arrival time and arrived exactly on time. He was professional, did a thorough job and was very knowledgeable. A great employee.
Josh 498 was very professional, he called before his arrival to let us know exactly what time he would arrive. He was very detailed in the service that he was providing which was AC maintenance. Once he was finished he provided us a very detailed overview of what he did and also a summary report. Home-Tech service is always 5 star. Thank you Josh 498 for providing excellent service.
James #995 was here today to do my annual AC maintenance. He called ahead before arriving and was on-time. He was very efficient and kept me informed about what he was doing. Before leaving, he documented to me everything that he done. Bravo!....great job James #995
Carlos H./000 was excellent. Very thorough maintenance check of our HVAC. Thanks much
(#899) Greg was professional and timely with his repair of our A/C unit. I would definitely reccomend him and ask for him again if Services are required!
Greg #899 did the repair. he was on time, very pleasant and professional. he knew what he was doing, finished the job in good time. he left the work area just like he found it. he made sure the heat was working correctly, he then left with a good bye and a smile.
We used another company to service our AC system for several years. We switched to Home-Tech as it is part of their Silver home service product. James N. (995) serviced and cleaned our AC system. He was meticulous, polite, thorough, and provided answers to a couple of questions we had regarding sustaining our AC system. A great guy and excellent representative of Home-Tech.
Home Tech did our annual AC maintenance today (Greg EE#899) and as usual did a thorough and professional job. On time, efficient, with thorough explanation of the state of our AC systems. Greg cleaned up all traces of his visit, and left us feeling great about our service agreement with Home Tech
Gabe 970 was very professional, he called us before his arrival to let us know exactly what time he would arrive. When he got to the house he followed all the guidelines for safety. He was very detailed in the service that he was providing which was AC maintenance. Once he was finished he provided us a very detailed overview of what he did and also a summary report. We love Home-Tech because their level of service is always 5 star. Thank you Gabe 970 for providing us with excellent service.
Gabriel from Home-tech was just here & just did a replacement of a relay switch on my AC .I thought it was a problem with my thermostat.He found it working find, He was able to search & find the real problem & replace that part to solve the issue . The best part about it is it didnt cost me a thing because I had taken the service maintenance plan .I hope Home-Tech realizes what a value Gabriel is to the company . I appreciate him sticking with it and getting it finished . Thank You so much Gabriel you are the best !!!!!
Diego (#1001) came to service our HVAC system and did an outstanding job! He checked everything out, was quick, competent and professional. We would not hesitate to recommend him and Home Tech. He deserves and Attaboy!
Gabriel was quite detail oriented and spent the proper time to make certain the job was done correctly. The drain lines were cleaned and he did a preventative maintenance check on the compressor pressures while he was there.
Carolos was the tech and he was super! Very polite, conscientious, and thorough. He explained all of the checks he made on the HVAC system. I was very impressed. You can tell he loves his job!
Carlos #1000Carlos called in advance and arrived at designated time.He put on his booties, as requested. He did a thorough job and went over all that was done and answered questions. He was friendly and an asset to your company.The Cornwalls
Ralph #994 was very personable, knowledgeable and thoroble inhis inspection of our condo. Would highly recommend Home-Techand their service.
Ralph was professional courteous and most of all “knowledgeable”.
Mathew King, tech 461 Did an excellent job getting a Nest Thermostat installed and functioning as it should for our A/C.. Home-Tech is an excellent company that stands by its services and goes out of their way with servicess. I have used them for many years.
Ralph did a great job with electrical issues that the last electrician from Best couldnt figure out. Very knowledgeable fella.