My family and I have been clients of this agency for over a decade. They have always been upfront and honest with every change. Its agencies such as this that truly make you feel valued.
Fantastic company. Brads office is staffed with knowledgeable and friendly insurance agents. Between my business and personal needs I have 8 insurance policies with them. I have a lot of insurance challenges that come up and Susan is always helpful to find the right plan at the right price. Highly recommend.
I highly recommend the Brad Bischoff State Farm Agency. The staff is very competent and I couldnt be happier to work with Susan Galloway, my direct contact. Susan is very, very efficient and keeps my policies current in every way even to calling me when she has notice that I may have forgotten a payment. Thank you, Susan.
I enjoy working with this State Farm office, they are always helpful and very responsive. They take the time to explain coverages and differences in coverage and what that means (good or bad). Additionally, theyre always an easy phone call in the event or a loss and have helped navigate through a couple (vehicle claim and home claim). Susan in the office has been my go-to contact for over 5 years now.
I have worked with Susan for years and couldnt be happier. She is very knowledgeable and takes the time to explain things in detail when needed. I would highly recommend her to anyone
I have been working with Susan Galloway with this particular State Farm branch for the last year. She provides quick and efficient communication and her customer service is exceptional. We have multiple policies with State Farm and have always been pleased with the value and the coverage. I highly recommend Susan and State Farm!
Susan Galloway with the Brad Bischoff State Farm Agency has been very helpful in advising me with a roof claim with another carrier that I had before I joined State Farm. Not only was she very professional, she offered good advice for monitoring my insurance coverage in the future. Always. pleasant and caring, I was very grateful for her advice and guidance.Thanks so much, Susan!Susie Harling
Susan Galloway is exceptional. She was extremely helpful, personable, and professional. This is why we have been with State Farm for over 40 years, outstanding service.
We had a recent hail claim that was handled extremely well by Brads office (Susan) and the State Farms Claim Center. Really a seamless process. We had a settlement checks in a timely fashion and Brads office was always there to answer our questions. We have been a client at this office for over 30 years and consider this office to be outstanding in every way.
Such a helpful and easy experience! It was my first time getting renters insurance and Susan made the experience super easy and was amazing!!!
Best agent and staff in town! I have had nothing but EXCELLENT service from them over the past 16 years. Betsy has been a huge help on my most recent hail damage claim. She helped me through the entire process and advocated on my behalf. Wouldnt have been able to do much without her. Felt completely happy with the entire outcome and process. Thanks Brad and Betsy!
I have had my auto and renters insurance with this office for almost 20 years. The ladies in the office are so friendly and helpful. Toni has been a great resource for me through the years. She is very knowledgeable and has always assisted in any way she can. They also take payments over the phone and work with me when I need to make partial payments-much appreciated!
Everyone treats and talks to you like your family very helpful and polite and paitent
I had a complicated matter between two State Farm agencies that no one seemed to be able to figure out correctly and resolve until I spoke to Susan. She picked it right up and figured it out in a timely fashion. I appreciated it so much!
Excellent customer service. Friendly, professional and quality customer service.
My wife and I have been with Brad Bischoff State Farm since 2002. From day one we have been treated like family. Brad’s office, and staff are virtually the same since day one. The thing I like the best, is when I call in with a question or issue they know who you are and they know precisely the answer to our questions. Insurance is a complicated business and they have knowledge and professionalism to navigate it for you and explain it very simply.
I always have great experiences working with Brad Bischoffs agency. Great communication and follow up. They have processed multiple claims for me, and made the process very easy. My primary agent, Cindy, takes great care of me....and when shes out, the rest of the team picks right up and follows suit. I highly recommend doing business with them!
We have been with Brad Bischoff State Farm Insurance for 20+ years. Brad and his team has always attended to our needs and requests with great attitude and NO wait. We had the pleasure of working with Susan, Betsy and Toni. It is very comforting to know the entire agency is here for us. I would highly recommend Brad and his team to anyone looking for auto and homeowners insurance.
We’ve always been happy with Brad Bischoff and his staff. I email them fairly often and get prompt replies. We had to file a hail damage claim on our home and it went quickly and smoothly.
We have been extremely happy with the Bischoff State Farm agency and our agent, Cindy. We use them for our home, liability and auto insurance. Cindy is extremely efficient and timely whenever we need to make updates or have questions about coverage and options. One of the better insurance agencies we have ever used.
I have been a customer of Brad Bischoff State Farm agency for 30+ years. The staff there has always been more than awesome. They have always responded to our needs quickly, thoroughly and always with a smile! Their knowledge and caring attitude allows me to highly recommend them to anyone.
I have been a client of Brad Bischoffs since 2006. In that time, Ive insured 5 different vehicles, 3 recreational vehicles and 3 different homes. Cindy, Betsy and Toni are very knowledgeable and are so quick to get things done! These ladies are top knotch! Communication, customer service and excellent follow through are just three of the reasons that we love this agency. We have recommended several other family members who have been very satisfied as well. We are so fortunate to have such a great team to work with.
Brad Bischoff and his staff care about their clients and always go the extra mile to help you, answer your questions and make sure you have no insurance surprises! Susan has been my go to person this past couple of years. Thanks for all your help and advice regarding my auto and homeowners claims!
Absolutely happy and satisfied with their service. Kind team and personalized attention from Susan Galloway! Thanks to you all.
Quality insurance and excellent customer service is what everyone wants when something causes you to have a bad day.This place provides both.Sure, their rates are a little higher than cut-rate companies, but you get what you pay for when stuff happens!
I have never been more dissatisfied with an agency than this one .Brad doesnt do anything for his clients .The ladies in the office handle everything. I am gone and good riddance
Betsy has been amazing helping us through our 1st hail damage claim; it is a continuing on-going process with the roofer but Betsy is always there when we have questions. THANK YOU!!!
Susan Galloway has assisted me with my several binders of insurance since 2010. The Brad Bischoff office is professional and supportive each and every time I have an insurance question or need.
We have worked with Susan for years now and she is absolutely the best! All of our needs have always been met above and beyond expectation!!!!!
I have been working with Brad for years and years! I so appreciate his knowledge, and love working with his amazing staff!
Awesome agency!
Very incompetent
Very responsive & professional