Just moved to St. Charles from South Carolina and was referred by a friend in town to this agency. I have always had poor experiences when dealing with insurance, but Clayton made me feel very comfortable and was a pleasure to work with. I called him, he sent me an email with my quotes, and we were all set up in about 10 minutes. He made the process so simple. If you are looking for a stress free review on your policies or shopping around, get in touch with this agency.

These guys are the best insurance group. Clayton is very friendly and funny. He helped me save money and I am very glad I made the decision to be insured by them. I highly suggest them.

Clayton was very friendly and helped answer all the questions I had. Will be back whenever I need more help. I’d recommend to anyone!

I don’t say this very often, but Clayton is an absolute expert in this industry. Knowledgeable, friendly, and knows exactly what he’s talking about when it comes to laying out all my options. He made me feel comfortable about my decisions without making me feel pressured. I would recommend Clayton from State Farm to anyone!

I worked with Clayton and he was extremely helpful. I couldn’t be happier with the service I got and look forward to working with him going forward. Highly recommend asking for Clayton to anyone who reaches out!

I was referred to Clayton by a friend of mine. He was great! I recently bought a new vehicle and Clayton got me a great rate. Not only did he help me get a great rate, he was very professional and pleasant to work with. Needless to say I won’t be going anywhere else for my insurance needs. 5 stars hands down!

Clayton and Tommy were extremely informative, nice, and knowledgeable. They help me get a great rate on my car insurance. I would highly recommend.

When it comes to insurance, I have no idea what I’m doing. But these guys do. I worked with Clayton who put together a much more competitive offer than I was even expecting. Looking forward to another call from them in six months. Thanks team

Requested a quote for a studio apartment after being referred to him by a leasing agent who helped me get my lease in order. Zach was very quick and the office was very responsible, also gave me a very reasonable quote. Was very satisfied with the service.

State Farm did an excellent job. Clayton was very friendly and professional and helped me save money only home and auto. I highly suggest Clayton and Zach Plackemeier’s office.

Clayton set up my auto insurance in about 5 minutes and he saved me $62/month. I was very impressed with his generosity and efficiency. I will definitely be recommending him to friends and family!

Recently made the switch to State Farm and Zach and his office were great at helping me switch my coverage and save me some money each month.

Great group of people. Very professional and always responsive. Would highly recommend for all insurance needs.

Clayton is awesome! Helped me get my family a way better bundle than liberty mutual. 100% recommend!

Took a total of maybe 10 minutes (at the most) to get my renters insurance all set. I sent Clayton my lease and Im all set for a years worth of renters insurance. Highly recommended!

I experienced some issues with my recent homeowners insurance claim. When I contacted my local office, they were eager to help. I was referred to Zach and he was a lifesaver. He was extremely personable, determined and stayed in constant communication with me. My claim was paid and my policy was adjusted. This took a huge weight off of my shoulders and I’m grateful for that!-Tara Strickland

Great insurance office, super responsive. Zach doesn’t just send you to someone else in his office if you wish to speak with him. He will meet with you directly, take care of your insurance needs as quick as possible. Always responds to emails and phone calls. Best response time I have seen out of a business. Quick to get quotes and connect you to other people if he can not help. I switched to his office from another State Farm office and even got a lower insurance rate with the applicable discounts he found for me. Would recommend anyone who needs insurance to go to his office.

I had a very good experience with Clayton he was very knowledgeable and got me the answers I needed.

I do comparative shopping for auto and home insurance every year or so. After contacting Zach a few years ago, I appreciated that he would send me current quotes every year. No other company that I initially spoke with did that. When I received quotes this year, the premiums were lower and coverage higher than the company I’d been with for the last few years. After meeting with Zach and Morgan at the office, I was pleased with the level of customer service, the office atmosphere, and, most importantly, the insurance policies for my home and car. They’re the best!

I started with my house insurance then it evolve to bundling one car then another car then another car. I’m so happy and satisfied with the service that I have with them. Zach Plackemeier and his team are the best! He really cares and provides the best service to his clients.Price wise is very competitive as well!

Clayton was great to work with! Very personable and easy to work with. I made the mistake of trying to get quotes from multiple companies on a website while I was working, and my phone was ringing off the hook for a week. I think Clayton called and left a message 1 time, and then sent me a text with a full detailed quote - no links to click on or more information to fill out, just a nice detailed text. After that he always texted me to see if I was free for a quick phone call and was very quick to get back to me if I had any questions. It made the process so much easier!

I just moved to St. Charles and was referred to Clayton to search homeowner insurance options for our new purchase. He made the process very easy and gave me an array of options to choose from. We ended up switching our auto insurance over as well! He was very personable and knowledgable. Switching insurance companies can typically be a hassle, but he made sure that the transfer went as smooth as possible.

Clayton and Tommy are very friendly and experts in the industry. They helped me out with car insurance and I was very satisfied with their work

Clayton Cissell is one of the best! While I was working with him throughout the process of getting my new car insured he was confident he could get me the best rate. This is the first car I have purchased and he was very helpful with his constant communication and great customer service. I loved working with him.

Zach is the best! Takes great care of my family and I whenever we need him! Would recommend him to anyone looking for a top tier insurance agent.

We just had a great experience with Clayton Cissell. He was able to find us a much better rate for our home and auto than we were expecting. Hes very responsive and easy to work with. Were looking forward to working with State Farm!

Clayton is incredibly knowledgeable and was diligent in his response time. He made sure to cover all aspects and presented an objective analysis of coverage. I would absolutely recommend him to review current coverage

Awesome customer service, Delight to work with, and got an great deal on my car insurance for two cars.

Clayton reached out a few months ago and offered to bundle my auto and home since I already have home owners with State Farm. Unfortunately the rate for my car insurance with State Farm was much higher than what I was currently paying so I had to decline. Yesterday out of the blue Clayton was doing what any smart broker does and followed up with previous leads. This time the rate was much lower and much more coverage than progressive! I signed up immediately and saved 23%! Geico and their 10% peanuts should take notes lol. Clayton was professional, personable, and very helpful! Glad I switched!

If you’re reading reviews & searching for auto insurance, do yourself a favor & call Clayton right now! He saved me a lot of money with one of my high-risk drivers. Will be consulting him in the future for my homeowners insurance.

Clayton Cissell is fantastic! I am so happy that I was referred to him! He took care of my policy quickly and efficiently for me despite me being momentarily out of state! Thank you Clayton!

My overall experience couldn’t of been any better. If you’re searching for insurance, just stop searching and contact them right now!Clayton Cissel was more helpful than I ever could’ve imagined with helping set up my insurance. I recently graduated college and honestly did not know where to start. He got me set up with the exact coverage I was looking for and the monthly price was actually lower than I had budgeted for, based of what I researched online.Honestly can’t recommend enough. Whether you’ve never been insured on your own before or even if you’re just trying to explore other options, contact them and just ask for Mr. Cissel!

Clayton took care of me and made the process clear and understandable. I had many questions that he was able to answer which gave me confidence in the set up.

I am still learning to deal with auto-Insurances so I was not sure whom I should deal with. But Mike from Zach’s agency, who constantly followed up politely and worked out a great deal for me. I think Mike is great to work with, he was never pushy. He helped me to get the refund from my previous Insurance too.I will work with him again and I strongly recommend Mike and the agency he works for.

Clayton was absolutely great, he helped me set up my insurance. Took the time to walk me through all options and made things way easier.

Loved working with Clayton and the Plackemeier Team! Clayton was dedicated, quick to reply, and great to work with on my rental and house purchase. Great job.

Great people and very helpful with any questions.

Clayton made my insurance switch as easy as possible. I was overpaying and he saved my wife and I money when we needed it the most. Thank you Clayton!

Very helpful. I had no idea about this process and Clayton was very informative and set me up with my renters insurance for my apartment

I was assisted by a gentleman named Clayton. I appreciate the assistance on which auto coverage to chose and would definitely recommend.

Michael S was absolutely wonderful in helping me. He did not try and push anything extra on me and helped me get exactly what I wanted and I am very comfortable with the insurance package we ended up with. I recommend this branch 5/5 and hopefully you luck out with having Michael help you out along the way.

Clayton Cissell did a great job helping me set up my auto insurance!

Brooke Courtney is the best of the best. Any question big or small she has answered quickly and professionally. I have recommended her to all my family and friends. She has shown the same care and service to tall them of as well. Brooke and State Farm are the only company I trust with my Home, Auto, and Umbrella. Check this place out, you will not be disappointed.

If you are looking for insurance, I highly recommend this agency. They are knowledgeable and help you know you understand your options. Mike gave us a variety of options to choose from, and helped us make the best decision for our families needs.

Clayton was incredibly attentive, informative, and helped us to get an affordable rate with the most bang for our buck. Looking forward to working with him in the future!

This is the best experience Ive had with an Insurance Provider, their prices are reasonable and they provide excellent customer service. Landon is the agent I speak to directly and he and his team are professional, prompt, and very reliable!I would highly recommend them any day!

Zach has been very friendly and knowledgeable through the entire process of switching my auto insurance.

I’ve had the pleasure of working with Mike, and I have to admit it took a very long time for me to gather the information he needed. He was very patient with me, really kind, professional, and understanding! I really enjoyed talking with Mike and I look forward to working with him in the near future! Thank you Mike you rock!

Always loved State Farm, but had to move to cut costs....NOW WOW! Their pricing is so competitive and better than my Geico policy. Zachs office rocks and the reason I switched!

Morgan recently contacted me with a quote for home and auto. Normally I dont even look at that kind of stuff, but I did, and saved $700 a year on home insurance with better coverage and a lower deductible. The switching experience was fast and easy. Thanks Morgan!

The experience from start to closing on my new State Farm insurance policy was flawless. Mike Skelton was a God send and saved my family over $800/year. Appreciate the help and persistence on helping close this deal!!

Helped my wife and I with auto and home insurance on my first home. Very professional in the way they do business

I was referred to Mike Skelton when I wanted an insurance quote. He provided excellent customer service over the phone and in person. During my visit to his office, he explained various policies in language that was easy to understand. I chose a policy that was better and offered much more than the policy I had with another company, at a lower cost. He also reviewed the life insurance policy that I had with another company. He was able to find a better policy that saved me money. I appreciate his expertise and highly recommend Mike.

Love this office and our agent Brooke Courtney! She helped me save over $50 when I switched from another company that we had been with for over 7 years!!! She actively works with me to find additional discounts and made sure it was a smooth transition from our old company to State Farm. I am so happy with the job that they have done, what they were able to provide, and how quickly they respond when I need them! I HIGHLY recommend this office and especially Brooke’s expertise. ☺️

Clayton was very helpful in getting my policies set up last month!

I was so happy that Mike responded back to me so quickly with information regarding my move from Florida. Within 10 minutes I had transferred my car insurance and set up Renters insurance. I was flabbergasted at the speed with which this happened. Thank you so much!

Mike Skelton was professional and responsive. He was attentive to all of my needs and offers quality customer service. I highly recommend working with Mike.

Mike is on top of his game, he helped me with the best insurance Ive since Ive had my car. Thank you Mike awesome job.

Could not recommend this office enough. As a client, I always know my best interest in is mind when it comes to my agent, Mike Skelton. He is both incredibly knowledgeable in his field and a very personable person. It’s the best of both worlds. If you are looking for insurance, look no more!

I called Mike after I got fed up with Progressive and other “ cut rate “ insurance carriers. I informed him I was a good driver with a great record. Unlike another company, Mike had ( with clearance from me ) access to my information. He made transferring to State Farm easy and simple. Very cool and laid back agent without being pushy. I was able to get a hold of him instantly after that. That’s how insurance should be. Great job Mike and staff My name is Mike Stika. I’m not sure why my name on google is Mike stola. But I’m working on that. Just for the record

Mike Skeleton is the best!! Friendly and helpful and always quick to respond. Can’t recommend enough!

Mike does a great job with me and my services and has always been on top of his game. It is much appreciated.Nick

Clayton set up my renters policy and saved me money!

I was enquiring about changing my insurances in order to get a better rate. Landon contacted me and was very patient and informative. What I like most is that he wasnt pushy. Thanks Landon.

Michael S was so helpful and respectful during my entire conversation with him. He was very patient and was able to get me the package I needed and wanted. Thank you so much, Mike!

Thanks Clayton for getting my auto insurance cheap and easy!

The staff here is always professional. Just added a new vehicle and the process was painless and quick. Thanks Mike!

Clayton is great to work with. Proactive, responsive, and professional.

We are working with Mike Skelton for our Auto, Home and Life Insurance and collaboration is fantastic. Mike is very friendly and very prompt. Enjoying Working with him and will continue for future too.

Clayton helped me out and genuinely brightened my day!!

Michael Skelton helped my wife and I convert from higher premium life insurance policies to State Farm policies with better coverage (and lower premiums). He presented several options and made the whole process easy. I highly recommend Michael and the Zach Plackemeier agency. Mike

Been with another insurance company for years. Landon reached out to me and told he could save me money at State Farm. Landon did an apple to apples comparison of my previous plan and State Farm. The savings was over $2000 with my home and auto. I switched plans immediately. I highly recommend letting Landon do a quote for you too!

Zach and Landon were incredible to work with! They helped me get a great rate on my auto insurance. Highly recommend working with these guys!

Zach was really helpful and a nice guy. Had a great experience. Also met with Mike and he did a great job. I recommend working with both

Landon is a very great agent. He is very professional, always quick in answering my inquiries and helping me get the best deals for my money.

I was referred to Zach Plackmeier by a co worker because I had questions surrounding home owners insurance. I called Zach and instantly he jumped on the matter, I was able to send over the quotes I was comparing. Zach is a rockstar, he explained the quotes I was comparing and made sure I had a clear understanding as a first time homebuyer. Im elated to do business with him going forward

Mike has saved my son and I a lot of money! So glad I switched insurance companies. I highly recommend this office!

Love the people in this office. Angie is always very welcoming, Zach is a wealth of knowledge, and Mike Skelton is my go to when I have questions about policy/coverage. Couldn’t speak more highly of this team and their dedication to service.

I’ve had a lot of insurance sales person contact me but they always seem take you around the block and back only to find out that the deal isn’t fit for you. But I tell you when Landon gave me a call he got right down to business and told exactly what my savings would and that he could handle paperwork the same day to get me started! So professional and very prompt! I had paperwork to sign before I could turn on my computer!Thank you!Trudy. Harris

Wonderful customer service

From the moment landon picked up the phone I new we were at the right place. His customer service skills were outstanding. He was able to answer almost every question Then he started with the pricing even better. Zach did his business good when he hired landon. We were very impressed.Thank you

Zach was excellent and very helpful, especially working with my busy schedule and always following up with me.

Zach and Landon are very personal and friendly. Definitely can trust them to take care of business!!! Highly recommend them.

Zach is very helpful, nice, and supportive. I also feel that way about all of the people working for Zach in the office. I have been treated great by all and they work to make sure I am getting a good deal for my insurance. They also have been extremely supportive in my time of need from the claim filing process through a new car purchase.I trust Zach and the other people in the office and am grateful I have them for my insurance needs. I highly recommend Zach and his team to anybody shopping for insurance.

Landon was wonderful and delight to work with. He was very informative with any questions I had.

Zach and his staff are incredible. They made the entire process of switching from our previous insurance company to State Farm a breeze. Alex came to our house and personally walked us through everything we would have coverage on including auto, home, and life insurance. He had everything we needed. The entire staff is always friendly anytime we talk to them. Best decision we have ever made by switching to State Farm and the Plackemeier agency. Highly recommend them to anyone looking for a better insurance agent and company.

Great team to do business with! Zack and Matt were able to get me a great deal on my Home Owners policy and saved me $700 a year. Customer Service was excellent!

State Farm insurance is the best! Always friendly & available. The agent takes their time, answering all my questions, being patient. I am really happy that I found an insurance agent that I know will take care of me & all of my concerns. I feel like a valued customer & I appreciate the great customer service that I get every time!

I have always enjoyed my experience with State Farm Insurance. Mike Skelton has always taken great care of me and my family with all of our insurance needs. He is a wizard and is extremely helpful

Solid company with good people. Landon was knowledgeable while taking time to explain products.

Mike was able to save me over $70 a month on car & renters insurance. He made the switch over painless. Thanks Mike!

I highly recommend Mike and Zach for all of your insurance needs. Brooke and the rest of this office are a pleasure to work with. This team is the real deal.

Always quick to get back to me on any and all questions. Michael Skelton helped me get an insurance policy set up when I moved to my own apartment. Got a great rate on a policy that matched my needs.

Mike helped me and made the switch very simple. The staff was very polite & hospitable. I recommend this office.

The agent I talked to,Landon Mills, was very nice and helpful. He helped me find a good policy for me and answered all my questions very clearly and detailed.

Mike Skelton is an incredibly knowledgeable and helpful insurance agent. He helped me save money by switching to State Farm! Would definitely recommend going through him and Zach.

Zach does a great job communicating with his clients in an efficient, timely manner. Would definitely recommend him to anyone currently looking to switch!

I’ve always been able to ask Mike about any insurance question I’ve had. He’s the best in the business and I’d highly recommend him and State Farm.

Mike was very professional and quick with helping me solve a small matter regarding a payment.

Michael Skelton was so helpful when I was trying to decide what kind of insurance coverage to get. He responded quickly with any questions and concerns I had which I greatly appreciated.