Awesome Place, recommended from my friend, Went for wheel alignment, took an hour to fix and make sure all correct, mechanic make sure after 2 trial ride and corrected, Very Professional, Satisfied by their service. first come first serve, no appointment needed. Thank you!

I thought I needed brakes for my Jeep Wrangler. I called a couple of places that couldnt get me in for at least a week. I call Tuffy and James said to bring it in. I took it in and believe it or not I was told my braking system was fine. They didnt even charge me for the inspection. Not often you can walk away from any auto maintenance with no charges. I will definitely use Tuffy of Farmington Hills again!

If you want to pay for things not needed and be lied to then this is your place. Unethical.

Tuffy Farmington hills has been my favorite since many years. I highly recommend their service. They have took good care of my cars each and every time I needed, and I have never ever had even a slight dissatisfaction with their service. I think it is possible because of an extraordinary team lead by an excellent manager. I appreciate all the team members, including Jeremy, Joe, James... They are industrious, highly skilled, and they always try to go ‘above & beyond’.

Very honest, reliable, trustworthy mechanics whos goal is to not take advantage of you! Hals is very fair, and I always leave happy and relieved my car is fixed. I only go to Tuffy for auto repairs!

Quick service very informed had some great recommendations I’ll definitely return

They were very nice here but I wouldn’t let them inspect your vehicle at all. They either didn’t notice a missing engine filter or they took my very recently replaced engine filter out to look at it and never put it back.Whether this was on purpose or on accident it was theft and I’ll never go back there.

I am always skeptical of auto repair shops because I feel like they just want your money. I felt the complete opposite after leaving this Tuffys. They were upfront and honest about everything. I ended up buying a 3 year alignment package through them because it was such a good deal, and I was super happy with the work I had done. I will continue to go to this location and refer them to all my family and friends!

This is my shop!!! They always take good care of me and my vehicle... No compliant s

Got us in fast. Crossing the boarder into Canada soon so just stopped in MI to rest with family. Decided to have my exhaust system fixed as theres leaks and no muffler. Didnt need an appointment since we arrived early enough

Highly professional and quick services. Dropped my car in the morning for brake and rotor issues. They provided me the quote in the next few hours and fixed it the same day.

I can say they did not do a good job for my car routine service. Its just a basic oil change and I felt Im dealing with less experience staff. Tq

We had an emergency and had vehicle towed there after hours. On a Saturday morning, they looked at the vehicle by 9am and they gave us a diagnosis that was candid and thorough. I highly recommend this establishment to anyone looking for an honest and ethical auto service center.

My daughters van was stuck in the snow and the tire came off the rim. I brought them the tire and they took care of it within a few minutes. Would definitely use them again.

No complaints. They did not try to oversell services like most places do

The people up here are nice and get the job done

Josh does some of the best work around and James will make sure your paying a fair price.

I always wanted to visit Tuffys and finally I did for a routine car inspection. Excellent experience.1.Professional 2.Detailed 3.Polite 4.Punctual and 5.Top Quality Service 👍

I’m always Leary about car shops, but the guy at the front desk made me feel that I can trust them. So I did & im glad that I did. Very professional, Upfront with what was really wrong with my car (honest), Checked my car same day I dropped it off & I picked my car up a few hours later. I’ll definitely be back for other car services if needed. PS, if you’re reading this I highly recommend!

They did a good job.the price was a little high.but as old as my jeep is its going to need maintenance evenchly. It just down the street from my were I live to👍

Always great service, good people that try to treat you right!

My fiance came in a few weeks ago because of a rattling noise beneath his Jeep. He asked for a full inspection and a quote. Unfortunately, the whole suspension required replacing (not cheap!) and we decided not to move forward with repairs. My fiance insisted on payment of some sort for the inspection and time the crew provided, but they were kind enough to let it go free of charge. They were completely honest and upfront. We appreciate their kindness and good business very much! Im bringing my car in today for an inspection and Im pleased to know itll be in trustworthy hands.

Technicians were polite and courteous. I liked the way the car was inspected and they let me know what had to be doneILL BE BACK

Excellent place to get the vehicle repaired at genuine price. These Auto experts are very professional, providing good inspection report with genuine recommendation. More importantly, mechanics are taking very good care of the vehicle.

They fixed the alignment on my car. The staff was friendly and was able to make an appointment ahead of time. They also follow all covid protocols. Good place.

Great service and honest technicians. The price is decent too. A little more expensive than your standard mom and pop shop. But for the level of knowledge, professional attitude, and prompt service; I definitely feel that Im getting my moneys worth. Would definitely go here again.

Very friendly guys. Awesome service. Great work. Very reasonable.

Had a wheed spacer come loose on my jeep Jeremy & James took care of me and got me back on the road in no time thanks again

In the world of auto mechanics it’s hard to find someone I can trust, I feel that these guys are trustworthy. when my car needs work that I wont do, I will definitely bring it up there. I stopped in for a minor issue and they fixed it very quickly while I waited.

Always great service❣

I am a guy who does all my own work on my vehicles, but given the circumstances I had no choice to take my car to a shop. I ended up going to Tuffy and they did a great job at a very reasonable price!

Professional and honest. Our windshield wiper would not go up or down. The problem was identified quickly and fixed while we waited. They said it was not the motor but a loose screw. After resynching the two wipers, we paid a service fee and were on our way.

They are really nice people and know what they are doing. They have helped me identify a couple problems with my car caused by other service centers. I feel safe bringing my car here for alignment checks and oil changes. I havent tried using other services yet, but definitely would trust them to do so.

Good service and definitely bang for your buck. They don’t manipulate you only getting more things can you need. Pretty honest about what parts you need to replace etc.

Fast, friendly service with reasonable price. There was a guy waiting with me and he is loyal customer so I guess this proves the service in this shop is goodI came in for an oil change with tire rotation. 5qt of synthetic oil. $50 with coupons. Not bad

Super hardworking and dedicated! Josh and the assistant manger James went above and beyond to help me!!!!

Took my car to the dealership to get the exhaust system fixed. They told me there was a hole in it and to replace was going to be more than $1100. I called my husband to ask him what he thought and he said no and would call me back. He called back and said Tuffy on Halsted said they could do the repair cheaper so I should take it there. When I arrived, I was greeted pleasantly by Jeremy whom I told my husband had called. He said if indeed the entire system had to be replaced, it would be around $700, but, he thought it might be cheaper if the problem was what he thought. Well, it was and I only had to pay $390! They pulled my car right in and the work took a little over an hour to complete. They also checked the fluids and added a couple of quarts of oil at no extra charg. To say I am completely satisfied is an understatement! They were fast, friendly and very helpful and they saved me a lot of hard earned money. I would highly recommend them to friends and family (or strangers ☺️). Thank you, Jeremy and everyone who worked on my vehicle.Paulette G.

In the world of auto mechanics it’s hard to find someone I can trust, I feel that these guys are trustworthy. when my car needs work that I wont do, I will definitely bring it up there.

Good place take your car for repairs just wish was cooler in side waiting was kinda hot

Jeremy is such a patient person! I dont know much about cars and he took the time to explain everything to me in a way I could understand. He never rushed me either! Definitely a great experience and a GREAT change of management! Will always reccomend!

Very helpful and professional

They were great getting our car inspected! Location was PACKED but they got to it within a reasonable time. Very nice staff.

I am very pleased their service of my vehicle with detailed inspection & quality. Always they ask for the consent of customer before (required parts) replacement which is really good, and gives opportunity to think whether to go or not. Thank you team.

Amazing customer service every time I go! I drive over an hour to come see these guys! Jeremy is the best he is extremely diligent and a great mechanic! I would reccomend this place to everybody! If you are looking for amazing service and not looking to pay an arm & a leg then make sure you come visit these guys!

Hello,Im a little late writing this review.I had my 2012 Dodge Grand Caravan serviced here in late April of 2019. Front brake and Rotor job to be specific. Job was performed perfectly and finished pretty fast. The total cost was fair I would say at $380. Also came with 24 months of free Roadside Assistance and a warranty. In July I came back and had the back brakes and rotors done along with an oil change and Air Conditioning Rear cap and recharge job. Total $809 (which I felt was fair). AC blows cold so me and my kids did not have to sweat over the summer. The Dodge dealership quoted around $2000 to fix the AC.I brought my wives 2011 Lincoln MKX in for her front brakes and rotors to be repaired. Along with an oil change and a tire that needed plugging. All work was done well as with the Dodge. Cost was $633.The guys here were very professional and respectful. I would recommend this Tuffy location (Farmington Hills / Halsted Road) to anyone that needs work done.

The guys Jim, john and James were so very helpful. We pulled in from the freeway with a smoking break @4pm and they ordered our break hose and sent us safely on our way by 5pm! Thanks guys!

Free diagnosis without the other Xtra charge and fast service. They can usually always fit me in Im in a hurry. Decent prices as well. Better than going to the dealership and spending more money to get your car fixed

Excellent customer service! Jeremy was very professional and maintained his composure while asked questions about the car and the repairs that he recommended. Highly recommend this repair shop.

I had them change my winter tires. Everyone I talked to was kind and helpful. I would come back here!

So I got a flat tire on the freeway and this location was at the first exit. Unfortunately they were already closed, then two of the employees saw me in the parking lot and helped switch the tire with the spare and made arrangements for me to come back and buy a new tire. I greatly appreciated the help and they definitely didn’t have to. Great guys and great location.

I live in Livonia and took my car to this Tuffy store after checking out the 5-star reviews. Josh the owner and Nick the mechanic were both friendly and professional. They took the time to explain the recommended repairs, even showing me the undercarriage of my car while it was on the hoist. I spent 4 hours in the shop, enjoying the free WiFi and chatting with Josh while Nick worked on my car. I had ample opportunity to observe Josh interacting with walk in customers and those who called. He is unfailingly polite and offers all first time customers a discount. If my 10 year old Malibu needs additional service, I will definitely take it back to Tuffy Farmington Hills.

My vehicle was giving some weird rattling sound, so i took my vehicle to get it checked. In 30 mins, they checked my vehicle and fix rusting issues and handed it over. I have never seen such fast work done at Auto shop. Excellent professionals.

I have been going to Tuffy Farmington Hills location for several years now and have received the best possible service at the best possible price. Josh (owner) and his mechanics are great. They always take their time explaining the services to be performed and do not over sell like other shops. If I have an issue, Josh and his crew are friendly and ensure that the diagnostics is done timely. I would recommend Tuffy Farmington Hills to anyone out there.

Nice guys to deal with. Seem to be honest

Fair and honest car repair is so hard to find these days. These guys here took the time to understand my financial situation and trying to walk out with just getting the basics fixed on a used car I just purchased. The mechanic Jeremy actually brought me into the shop and thoroughly explained what he was seeing on the car and what he would do if he were me. The manager Tony was also there as well. I highly recommend this shop to anyone needing work or inspection!

I was told that I needed over $600.00 in brakes. I took it somewhere else for a second opinion and all I needed was pads. Please get a second opinion on work they propose or have them show you the issue before they start work. It really saddened me that I was lied to by a seemingly friendly manager. I unfortunately cannot go here anymore. I dont mind paying for legitimate repairs even though it can be expensive, but I dont want to pay for any parts that are perfectly fine. Integrity is so important.

They have everything for the Beginners, staff is super friendly and will help you with all your questions.

I had a very positive experience at this location. Jeremy and John were very patient and kind. I thought I had a simple problem and it turned out to be much more in depth but Jeremy an John worked until they got it done. I needed to pick up my grandson from school...they even offered to take me to go get him but I worked something else out. I appreciate the work and the kindness from both of them.

I recently installed new tie rods on my 1972 pickup, and needed a front alignment. Im cautious about letting other people work on my truck, as it is a nice classic. Based on the reviews for this Tuffy, I thought I would give them a try. Great idea!The manager got me right in and the technician performed the alignment quickly, then asked me to take the test drive to be sure it was to my liking. I did, and it was! I had a nice conversation with the manager and the tech, and feel really good about the service I received. They were more than fair with their pricing and based on this experience, I will be back for future service!

Had a pre purchase vehicle inspection appointment few days back. Spent 50$ for the same ( in firestone care its only 10$) and did not get correct information. Vehicles suspensions were completely damaged and they did not mention anything about it. I end up with spending 10k dollars for the vehicle just because of the wrong input.

I walked into this store mid-morning when all the bays were full. Josh, the new owner, and his assistant manager Mike were behind the front counter and took very good care of me. I told them what I was experiencing with my car, and Chris, one of the ASE Master Certified mechanics there, brought it in for an inspection really quickly. Chris and Mike told me exactly what was wrong with my car (Tuffy does free inspections) and gave me a price which included coupons about which I didnt even know. Once I okayed the work, parts were there in less than twenty minutes and a few hours later I was safely back on the road. Thanks so much to Josh and his team for taking such good care of me. I even received a customer appreciation card with a bunch of free oil changes and other discounts as a thank you for my business. Tuffy, Im the one that should be thanking you! I would definitely recommend THIS SHOP to anyone looking for an honest and trustworthy repair shop for his or her cars!

Very professional and honest service! Would recommend to any one and will be back if I need any service..

Ive taken my car to Tuffys for a few years now for everything from oil changes to more complex repairs and Im always satisfied with my service and results. Their prices are more than reasonable, and they always treat me with respect. I recently had them look at a small issue with my windshield wiper fluid sprayer and they cleaned it out/fixed it completely for free! I love a good company that will treat their customers well. Definitely recommend to anyone!

The staff was very friendly. Josh and Nick were very helpful and didnt a great job on my oil change. They gave me a free tire rotation and were very informative/answered all my questions about my car! The service was super quick and I was in and out within 20 minutes! Would definitely recommend Tuffy to family and friends.

Jeremy is such an astounding manager, he always takes care of me and he is very respectful and understanding. This is the spot I always go to for proper care! ✌😁✌

Outstanding auto service & customer service! I, not only, appreciate the convenient location and affordable pricing this business offers, but I also always enjoy my time spent here. Owner, Josh, is welcoming and friendly and has even offered extra discounts to customers multiple times I have been here! Josh truly cares about his customers and their auto needs. I would not go anywhere else to get my car serviced! Thanks, Tuffy- Farmington! :)

Saturday mornings these guys are pretty busy but Michael the new assistant manager got me right in for an oil change even though I forgot to schedule an appointment. While they changed my oil they did a courtesy inspection and let me know that one of my wheel bearings was incredibly loose. When they walked me back into the shop I was shocked to see how my wheel was moving in ways it wasnt supposed to. Even though my car is a lease and I have a warranty from the dealer- it was great to find this out so I could go get it taken care of. These guys are thorough and honest as can be. I was really impressed with my experience there.Brad F., West Bloomfield

Fast and economic service

These guys are the best! Josh is awesome, the owner. Nick did a great job on the replacement! You can trust these guys. We agreed to a certain price and by the time I got here they saved me even more that I expected!

This Tuffy Auto is the best out there. They are so caring and willing to help as much as they can. They do great work in good time and they respect us customers. I would recommend them to anyone and everyone I know. I couldnt have asked or received better service from any other auto shop. Josh is a super friendly and easy person to work with, along with all of the employees. I will keep coming back there if I ever have a problem with my car again.

Excellent service as always. Thank you Jeremy and team.

Very nice guys that know what they are doing....👍🏾

Been going here for more than a year now and always very courteous and great service. Suggested a Transmission fluid flush on my last visit and see a marked improvement in the performance of the car. A special shout out to Jeremi who has been there in all my visits for his great attitude. Also the new Manager is quite good.

Great service and honest guys...Jeremy and Joe were very helpful and a pleasure to work with. These guys know everything under the sun and are reasonable priced.

These guys are the best! I would absolutely send anyone I know here. They do solid work and they arent trying to pull the wool over your eyes. They fix whats needed and make sure youre safe driving off the lot. I have an older car, so I am a regular, but they keep the old wagon running so I cant complain. Great work, great service, great people. THANK YOU!!!

My go-to place. Excellent feedback from the mechanics, everything is done in a timely manner, never had a bad experience with them in the 3 years Ive been going to them. Good prices, good service, cant be beat.

Honest mechanics, answered all my questions, and was on my way within 35 minutes. Great guys!

My experience at Tuffy Farmington Hills was amazing! The owner, Josh is awesome and makes the auto shop experience more relaxed and comfortable. Nick was the employee I met who worked on my car, not only did he give me different options and prices, but he gave me safety glasses and walked me under my car to show me exactly what he meant. Most auto shops often leave me feeling a little unsure on whether the prices and work are really true and needed, but not here. There is nothing worse than going to a shop where the staff are rude, unfriendly, and dont tell you whats going on with your vehicle. Ive never had an experience like this before and will definitely be making this my new go-to place!

I have had a few things done here with great results, but I wouldnt always trust their diagnosis. I tried to get an estimate on a repair and one of the master mechanics told me everything is fine while it wasnt and needed repaired. They didnt really take the time to check it out.

Fair price and quality works due to that its mostly busy. I will suggest always go with appointments to get best service and less waiting.Farmington hill (best car service) = Tuffy tire...

Jeremy the new manager was very helpfull and saved me a little over 300 dollars! Had my car maybe 7 hours. Super helpful and friendly.

I am impressed by their honesty. Any other mechanic would have said, I cannot let you drive safely without renewing your tires. I was able to make it to Tennessee and back just fine, even though I only got an oil change. I will consider these guys when I do need new tires in the near future :-)

Great service with Jeremy. Was friendly and reliable. I’ll definitely be back!

Super quick service! I expected my car to be ready much later, so I was so happy to get the call that it was ready sooner. They are very friendly and helpful. My car is driving so much better than before. Im very happy my dad recommended them and I definitely will be returning.

Sometimes they sound bit pricey but they will allow you to go with your own choice and never behave to force to repair/fix at there shop. For Any problems they do good diagnosis and offer services which are affordable.

Had a great experience with Jeremy at Tuffy. Had issue with my brakes and he took the car in couple of times until he got it fix correctly. It was difficult fix. Thanks for keeping your promise on fixing it until we do it right.

I have had a great experience every time I have had my truck repaired

I really do love this Tuffy! I stopped here randomly to get an oil change after dropping my boyfriend off at home. After having bad experiences at other shops I wasnt really sure what to expect. They were extremely accommodating! It was cold and rainy that day and the owner kept asking me was I comfortable and did I need anything to drink. It was very clean in the shop. And the prices you cant beat in my opinion! I live in Southfield. But because the service was so good, I will be driving to Farmington Hills every time to get my oil changed! Go to this Tuffy!

Simply wonderful service! Extremely helpful and very friendly staff, explained everything very clearly to me and got the job done right, and in good time, too. Shoutout to Josh for going above and beyond by offering to stay past closing time to wait for me to return to pick up an item I left behind, oops! :) I will definitely be coming back again, highly recommended.

We just started going here to have routine maintenance done on both our vehicles. The staff is courteous and knowledgeable. You can tell that the owner really cares about his customer. I highly recommend checking in with Joe and his team when your vehicle needs service.

5 Star Rating to Tuffys Auto Service, Farmington Hills!I have been going to them since past 3 years for getting my both cars serviced. The staff: Tony, Jeremy, John and Andrew are highly skilled and very experienced, they have always given me a 5 star treatment, and most importantly took care of my cars. The things that I very much like and wants me to keep going to them are - Prompt and excellent service, friendly and honest staff that always delivered what they promised.They recently started giving an additional year warranty on their service and parts, that is 2 years warranty in total, which is WoW! It is interesting that my jaguar dealer gives only 1 year warranty on the service, for almost triple the service cost compared to Tuffy’s.

I wouldn’t suggest anyone to go at this location. I filled up full synthetic oil from this place 2 months before and they gave me 6k miles. Few days before when I checked my oil level(I drove 3.5k miles), it was about to end. So, I went there and explained the situation. To check even oil again in my car, they said we need to do diagnostic test and it will charge you 50$ and then he claimed oil is burning in your car. I went to other place and showed them my car and they checked everything for free and on top of that they said your car is fine might be previous guys might not have filled up your oil tank properly and charged you for the full oil change.

A reputable place that simply does the work and gives you a reasonable price.

Outstanding service and first class operation. Josh makes sure to provide the best possible solution for all of your needs, and ensures you are 100% happy with the service they have provided. I would trust and recommend this Tuffy to anyone who needs any car work done what so ever.

I took my explorer in for an alignment that I was pretty sure I needed. The Tuffy mechanics ran the machine and found I did not need an alignment and charged me NOTHING! They could have easily just told me they did the alignment and I would have been none the wiser. Honest businesses are hard to find these days. Thanks!

Absolutely wonderful. From the start to finish, the service here was simply excellent. They diagnosed the problem and even got me back on the road the same day. Friendly, skilled and professional. Definitely my new go-to for any issues I may have in the future.

New customer for life! Shop has a great service department. Very friendly staff, they were willing to work on prioritizing what actually needed to be fixed first. The mechanics answered all the questions I had and showed me respect when I didnt understand right away. They showed me everything that was necessary to get my car in safe driving condition and took me in the bay to show me before any decisions were made. I shopped around, as Im new to the area, their great pricing brought me in, but the staff won me over.

I chose this place since it is close to home but if I moved away I would take a special trip just to come back here. Everyone is super friendly, down to earth, and they always give it to you straight about whats wrong with your car. The owner Josh will always put a smile on your face even though you might be stressed about your vehicle. I would highly recommend this place to anyone needing work done!

First time customer, got me right in. Josh made me feel very comfortable & was super helpful. Customer service was great. Very professional. Fixed all my problems & I will be coming back for sure!

I called ahead and spoke with Josh about something hanging from the bottom of my van. He told me to bring it by and they would check it out. Got there and they fixed my problem at no charge was in and out in literally 10 mins! I was so relived and happy to not have to spend more money. I have been to this location several times and have spent lots on repairs so what a nice surprise to have had something very minor handled like that. Happy customer will return and refer. Thanks Josh you are the best!