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Collision Shop
31500 Eight Mile Rd, Farmington Hills, MI 48336, United States
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Collision Shop

Comments
Va
Review №1

Good people ..great body shop;

Mo
Review №2

Just the best group of people. Fast, friendly service. Personally I thought the pricing was more than fair. They worked on my car twice and Im so greatful for them

Ar
Review №3

I would recommend, brought my sons 2016 charger here because of payment of the deductible and being in business for 25 years. The car was completed nicely and on time promised, also my sons 500 deductible was taken care of by Mike....thanks again.

Ji
Review №4

AM very impressed with the service and the workmanship that I received from these guys today thank you for job well done I would recommend you all the time. Oh also gave me the best price because I checked around.

N
Review №5

BEWARE! Before trusting these guys with your vehicle be sure to do your research! I made the wrong decision by taking my new leased vehicle here. Their work was awful and instead of correcting mistakes that they make they will place the blame on you. Some of the issues I encountered were:- misaligned hood that no longer sits perfectly flush-paint has swirl marks where they tried to blend it-bolts holding up the front bumper came out causing plastic to drag on the ground over bumps-some sort of butyl goop was used in my cold air intake which caused damage to pipes. Because of their error, I had to pay over $500 for a replacement at the car dealership. They took zero responsibility and tried to blame it on the dealership when the dealer doesnt even carry that type of stuff that was used.-my temp gauge no longer works and its typically reads over 100degrees on at 75 degree day.Those are just SOME of the issues Ive experienced with their shotty workmanship. I have a letter from the insurance company stating that the work The Collision Shop did is unacceptable and they will no long cover any work done by them. They made me believe that just because they are not a preferred vendor by my insurance company their work is top notch. That was simply a huge lie that I got suckered into.I urge you not to go to this establishment especially if you care about your car. Please consider a dealership or ANY other collision shop before these frauds.

Ke
Review №6

I wouldnt recommend this place for all the tea in China. Horrible customer service and they do a horrible job with collision work. I was forced to go to them twice. My husband had to point out all the stuff they missed and didnt do right. I had to return my car so they could fix their mistakes. Dont expect communication from them unless you reach out to them. You will be disappointed if you go here.

Mi
Review №7

My sister in law came in for a broken window. They finished the job on her lunch break, she said the service was fast and friendly. Thanks again.

Ju
Review №8

Worst shop I have ever worked with, will never use again and will convey this message to all of my friends, family and colleagues and really, anyone who will read this.First, didnt complete the repairs on my car correctly (paint chips were not repaired, door made a squeaking sound when opening and closing, everything was loose, not put together correctly), took it back, they fixed part of it, but didnt fix the other half because the insurance didnt put it on the write up. Instead of calling the insurance, when the body guys said there were broken pieces on the inside of the bumper.Secondly, the manager told me my insurance company would come by on a Monday, what he lied about was the fact that he sent in the wrong paper work on Monday, didnt send the correct one till Tuesday, and insurance would come out on Thursday. He completely lied and blamed the insurance company for cancelling on him.Thirdly, the manager raised his voice at my wife. She was frustrated with the lack of movement (the car was in their shop for almost 2 weeks, for what should have been a 3-4 day job waiting on a few parts) and he lacked professionalism, communication skills and common courtesy.If you need to find a collision shop to fix your car, FIND A DIFFERENT SHOP

Information
7 Photos
8 Comments
3.8 Rating
  • Address:31500 Eight Mile Rd, Farmington Hills, MI 48336, United States
  • Site:http://thecollisionshopfarmington.com/
  • Phone:+1 248-471-5109
Categories
  • Auto glass shop
  • Auto repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:9am–1pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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