Tom Holzer Ford is a great place to purchase or lease a vehicle. They make the process easy and you can work within your budget and pick all the necessities you want on your vehicle with all the packages presented. Especially, Will Kent if you go here ask for him. Will works with you and tells the honest truth about what to do and doesnt sell you something that wouldnt work with you. Wills service is the best!

I love Holzer Ford! Excellent work, respectful service staff very friendly. As a guy who wrenches on his own stuff, I have no issues letting them work on the company truck!

Steve Pinneo is awesome to work with. I ordered an F150 and he followed up during the process to keep me informed on my order, and checked in with me to see if I had any unanswered questions. The delivery day went super smooth. Thank you Steve!

I have been using Tom Holzer Ford service for a number of years. Each time they seem to outdo themselves in handling your concerns.Scott Berry clearly explained what was found and how it would be resolved.I appreciate the clear communication and timeliness of the work being completed!

I purchased my new FORD ESCAPE on Tuesday, Aug. 31, 2012.at Tom Holzer Ford.My sales agent was Pamela Striker. I have leased a car from Pam several times in the past. As always, even this time, Pam was just great! She is very knowledgeable,, efficient, informative, and .enthusiastic. More over, she is kind, patient and friendly. Pam also addressed all of my concerns..

I usually dont use Dealers for Service, but I have to say they did a great job. Scheduled service and drop off was a breeze. Done quickly and had a text when ready for pick-up. They were courteous and price was in line with what Id pay at any number of private services. Plus they washed car when they returned to me. Well done Holzer Ford.

Fiance had a nail in her tire on her mustang, noticed she had flat tire in our driveway next day. Removed the tire from the vehicle and drove up to the dealer to have the tire replaced. Dealer refused to replace the tire unless it was attached to the vehicle, so we had to put the tire back on the vehicle and drive it back up to the dealership to get it replaced. Tech was impolite to my fiance. Patched the tire instead of replacing, and a few days later had to return back to the dealer again to get the tire fully replaced. Only saving grace was the second tech provided much better customer service. Fiance asked for the General Manager and was told that he/she was too busy at the moment and gave her a business card and said that he/she would call. Still waiting to receive the call.*Update*Service Manager did not call. My Fiance called the service manager, regarding a separate issue related to a non-functional portion of the bezel. Plastic cracked, looked like a manufacturing issue, was told wouldnt be covered by warranty. Was told that she needs to go back to original purchase dealer or call Ford directly. Would not recommend this dealer for service. We will be driving to another dealership for future service needs.

Took my 2019 F150 in for recall warranty service!Also decided to go ahead and have all my fluids change transmission coolant and differential!During the service they found that there was a seal leak at the point where they were changing fluids quite a coincidence! Add $300 to the service! Biggest issue now though is my truck shakes as if it’s running very hard! As soon as I started up at idle I could feel it kind of running rough giving me that shaking the steering wheel and under my seat that I hadn’t felt before! And now when I hit the gas it gives me hesitation as if somethings wrong! I’d be leery of taking my vehicles here again for service! And I’d recommend going somewhere else myself after the experience I’ve had to this point! Disappointing that I just moved to this area and was looking for a new Ford dealership to call home and I have to deal with this!

I went out of my way to go to this dealership because it was open on Saturday. I am so happy I did. Derrick Young was amazing to say the least. I’ve been to other dealerships and have never had an experience like I did there. It didn’t feel rushed like he just wanted to get to the next sale. He took his time and actually made connections with me. Not to mention the dealership itself was very clean and flowed nicely. It’s nice to finally find a new dealer that I’m comfortable with and isn’t stressful. Returning to you, Derrick Young I will be :P

It would be nice to get something more personalized instead of the Standard group email. We just bought out of the lease so this should be old news. However, a review of the process is: Im disappointed that, even though I had an appointment, there was no paperwork prepared, I was sitting at the desk for 1 1/2 hours, no explanation other that they had to rework all the figures, that comes from the attempt to change the trade-in value - when I was at the dealership to get an appraisal before I turned it in, I got a price with an explanation of why they came up with that offer, I accepted and moved forward with my loan based on those figures. Going over paperwork when I was turning the ca in, they came back and changed the appraisal giving the same reasons as before, I obviously did not accept this. Bad business practice. Looking at this experience, my next purchase, which is pending, may not be at Holzer.

I was given great service at Tom Holzer. They, Mike kept me informed every step of the way of the buying process. He called and /or texted me daily with updates. I purchased my previous vehicle here and the service was the same, and this is why I chose to return. I would highly recommend Tom Holzer Ford to anyone wishing to purchase or lease a new or used vehicle!!

I had to have a door latch replaced on my E150. Two days later I realized I had a coupon that would have saved me $25. Called to inquire about an adjustment. No was the answer. I get most repairs done at non dealership locations. They all credit a coupon automaticlly if one is available. I have had to use Tom Holzer a few times due to the repair or recall. Everytime I do, I leave annoyed. I thought this time was different but no.

The staff were very knowledgeable and eager to help me through the process of trading in and purchasing my new F150. They went above and beyond to get me the best APR and deal they possibly could.

Never had a problem with the mechanics, they do excellent work. The problem at Tom Holzer is the service reps. Always make you feel as if youre an inconvenience and are extremely slow at approaching you and asking if you need any help. Be careful if youve purchased a maintenance plan when you bought your vehicle. I did and yet the last 2 times Ive taken my car in for regular maintenance theyve tried to charge me for services which are covered in my plan, over $700! Once is possibly a mistake, twice is a habit. Very disappointing.

Karen Mallad has been our salesperson for many years and she is amazing! The dealership is the best one I’ve ever dealt with!

My Wife & I needed another vehicle quickly as we had major issues with our daily drivers. We looked at 5 different dealerships which were all low on stock due to the chip problem, so we had asked the Salesman at Tom Holzer Ford (Will Kent) to tag a vehicle that they had on order for a few months hoping it would come in. None of the other Dealerships even touched base with us, but Will e-mailed me a status update weekly, and then called me the day 2 similarly equipped vehicles hit their lot, and we got one of them!!! We were very glad to get a new dependable Edge, we love the quiet ride, and the great features, in contrast to our older Escape & Fusion. This would never have happened without the effort of Will Kent & Tom Holzer Ford. I cant tell you how impressed I was with Wills work, and I am not a person that gives out many compliments. Great Job Will, people would be foolish not to consider Tom Holzer (and Will Kent specifically) in their New & Used car search, they had more stock than any of the other folks we looked at in the Metro Area. I was pleasantly surprised! :)

The manager ART, was on top of my situation. He represented, what I call GREAT customer service. Very kind, Very prompt, and Knowledgeable. I will always reach out to Art, for any issues for my car. Thanks, again for GOOD CUSTOMER SERVICE 👍

Went into the dealership on a Saturday to browse my options and get some pricing. I worked with Blake to run some quick number on several vehicles for me. Blake was great through the whole process. He wrote out the pricing on 3 different vehicles for me and helped to decide the best one for me. Not once did I feel pressured to make a purchase and I really appreciated the sincere effort made by Blake. At the end of the day I walked out with a new 2020 Edge lease that met my price target and had all the features I wanted. Thanks Blake and Tom Holzer Ford.

Im in my late 50s and have bought/sold many, many vehicles over the years from dealers in Canada and the U.S. Holzer is by far the best dealer Ive dealt with. I purchased a slightly used F150 for a great price. It had 2 minor issues a week or so later and Holzer took care of both issues with zero inconvenience or cost to me. No discussion, no back-and-forth about cost.... they just fixed it quickly and provided (without me having to ask) a loaner for the day it was in the shop. Best experience Ive had with a car dealer.

Excellent service. Alex Hamilton is a great salesman to work with. He is always working to find the best situation for his customers.

Always a great experience. Will Kent is the best to work with and makes sure to make the purchase flawless.

The drivers side inside door handle broke making it necessary to reach out the window and open the door from the outside in order to exit the vehicle. While it was in for this repair, they also replaced the drivers side air bag which was under recall. I appreciated their attention to both details. It is always a pleasure to do business with Tom Holzer Ford.

Holzer dealership with Chris Pollock in sales and Scott Berry in service A+++++++ Ford product not good...D-...had issues 3 of 4 Vehicles and Ford Motor Company does nothing to help problems. Dealership can only do so much. Giant like FMC needs better customer service. Shame

Great service. I always had positive experience at this dealership. Shuttle service adds to your convenience.

Just took delivery of a new car from Tom Holzer Ford. Everyone was kind and professional. Will Kent and the others did a great job. Id recommend him to anyone.

I have bought and serviced a number of vehicles from Tom Holzer. In the 80’s I had some bad experiences but for the last 30 years, I have been very satisfied with them.

Signed on and was third on the list that morning. Was the last to leave at 12:30pm.Was told that I was overlooked..Not sure if my car was worked on or not.How do you think I feel about the experience?.

My car died unexpectedly and I needed a replacement. Luckily the team at Holzer Ford was there for me. They got me the best deal on a 2020 Escape right before they sold out. I was in and out with my new lease within 24 hours. Cannot recommend enough, very helpful and polite staff.

Broke down and desperate... Towed my car to service center here. And spoke with Dean and Scott. GREAT SERVICE AND will definitely highly recommend Tom Holzer Ford to others! Thanks Guys for making my desperate situation easier!

I enjoy coming here because of knowledgeable advisors, technical peopleand staff. I remembered one time when oneof. the tech staff forgot to put the cap backon my engine. I called and they put an newone on it.This was one of the many positive experiences I enjoyed during the years sincemy ownership of Ford Cars. Thats one reason why my 1992 Ford Escort GT haslasted for 30 years. Keep up the great work.Ted Frith.

Tyrone G. went over and beyond the call of duty to help me procure my new and beautiful Ford Escape SEL ! He had to make a few trips to my home due to some extraordinary circumstances and is my Superman. Many thanks and I trust this dealership.

All is well. I love my new Explorer. I have had three Explorers and one Expidition. I loved them all. I also thought Linda was a wounderful sales person.

Very pleasant buying experience. Everyone was professional and friendly. I will consider them on my next purchase.

Professional treatment by staff at Tom Holzer Ford from start to finish. Salesman, Chris Pollock, met or exceeded my needs in every way. Vehicle was exactly what I requested and the terms were better than I had expected. All managers involved were professional and knowledgeable. Whole purchase experience was positive.

I came in looking for some numbers on a new vehicle. Upon entering I was greeted by a salesman, Firas. A short time later I left with a brand new F150. Thankyou to the entire Tom Holzer team, I am loving my new truck!

I had a very good experience at this Ford Dealership the service was great the professionalism was very good & im very satisfied with my new car

Tyrone Golden was one of the best salesmen that I have had the pleasure to work with. Ive been buying vehicles for over 30 years and have yet to come across someone like him. He was extremely helpful, very knowledgeable, responsive and has a great personality to boot. I was anxious about my purchase and he put me at ease right away. He worked hard to ensure I got the best deal possible and one that worked within my budget.I will definitely be recommending him to anyone looking to purchase a new vehicle

Top notch dealership!! Blake, Charles and Brianna are awesome! Everything went smoothly and they went through every detail and were able to answer all my questions. Highly recommend this team. Thanks, Holzer Ford!!!

I live out of state currently due to work they where excellent with navigating everything I needed also very patient. Over all EXCELLENT experience!!!

Thank you Mike W for all your help in getting in our Ford Bronco Sport! We love it

Our experience with Tom Holzer was fantastic, we were greeted right away by Mike Wegehaupt and he is very friendly, knowledgeable and helpful. He found out our needs and showed us several options. Once we narrowed it down we drove the Titanium Escape and the Bronco Sport, he explained all the features and what to expect what the car can offer. Then once we decided on the Titanium Escape he found so many rebates and discounts we were so amazed there was no way we were going to pass up this awesome deal. We luckily had a relative that shared the A plan and also received an amazing offer for our 2011 Lincoln MKZ trade in. We have been coming there for years for service and have bought several cars. We will highly recommend Mike and Tom Holzer service and sales departments to friends and family. Thanks so much for everything!!

My experience was excellent from the receptionist to my salesman Mike. After my test drive, the car fax information was waiting on his desk. Was not pushy . Really was a pleasant experience. After 2 months, my 2017 f250 is still running great.

Great buying experience, super friendly, timely and efficient sales and finance staff. I was in and out in 45 minutes!

Loved buying my car from Mr Alexander Hamilton and his team at Tom Holzer. They got it done! Pretty facilities.

Every time I come in Tom Holzer Ford it’s a new experience I’m glad to have a dealership the cares about my vehicle and my input about my vehicle whether it’s maintenance like a oil change or brakes and rotors they do excellent work I’m proud to have a dealership that I could come

Tom Holzer Ford is a beautiful facility, and clean. My salesman Alex Hamilton is very professional, knowledgeable and nice. This is my 2nd vehicle purchase from Alex, he always try to get you every deal available.

This place is the worst.Have my transit van in for repairs.They tell me I need new tires.One of the tires was a month old..what a lie.they had to jump my van when i picked it up.report said battery was good.I had battery tested again and battery need to be replaced.Thats fine but they lost a sale cause nobody is watching what they are doing.They have a bad team in place.Go elsewhere.

Christine Scherrer and the whole Tom Holzer Ford team could not have been more helpful in the entire process. It was very quick and they found me a great deal. Everyone there was friendly and it was a great experience! Christine took the time to help me find exactly what I was looking for.

Just bought my 4th Ford from Will Kent at Tom Holzer Ford and as usual Will went out of his way to make sure that I got the best deal possible and the process keeps getting easier every time. I cant say enough good things about this place.

Made an appointment for routine maintenance. Was taken on time. The work was completed while I waited in the showroom. Everything was good. I was completely satisfied.

The only place I bring my truck ...great service

Mixed bag experience at this dealership. Ill start with the highlights. Firas was a very polite, patient and zero-pressure salesperson. I very much enjoyed my experience with him. He took the time to walk me through options, explained the details of various features of the Bronco Sport, and was straightforward in his pricing options. I appreciated his approach. If youre in the area, and want to stop by Tom Holzer, hes a salesman I would recommend asking for.The troublesome portion of my experience came in the trade-in appraisal. I used Tom Holzer Fords website-based trade-in appraisal tool to calculate my vehicles worth. I was given a very thorough and (what I thought) complete valuation of my vehicle. I scheduled an appointment promptly to close the deal, and purchase a new Bronco Sport. Upon arrival, my vehicle was valued at approximantely $7,000 less than the initial quote that THEIR system provided. This was an incredibly frustrating experience. During this exchange, I was told by the manager Sean that, and I quote here: those online appraisal tools are just for advertising, theyre not what we use here for valuation. We use NADA and Black Book to assess values. I was told, point-blank, that the online appraisal tool that THEY provide on the website as a means to calculate a trade-in value is NOT what they actually use at the dealership. How incredibly silly and pointless is that? Why bother with a website trade-in valuation feature thats not at all accurate or useful to the actual dealership staff? A $7,000 swing in trade-in valuation was enough for me to walk away, and buy my Bronco Sport elsewhere, which I was able to do yesterday at a competitor. I felt very much bait-and-switched by this experience, but am giving three stars to the dealership anyway because of how positive my experience was with the salesman Firas. I truly feel sorry for him in this instance, because the trade-in valuation experience essentially cost him the sale. Its also important to note that Sean, the Manager, was polite and respectful. He was not in any way rude or dismissive. My complaint is about the general attitude of their own online valuation tools, and how clearly useless they actually are for the customer, not the treatment, per se, of either individual.To the dealership - if you read these, Id encourage you to either utilize a more accurate valuation tool on your website, or stick by your tools online valuation amounts when a customer acts on the offer and decides to visit the dealership.

Today was mine and my husbands second purchase from here,This time we were dealing with my super upside down loan on a high mileage vehicle. Derrick was persistent in all the right ways, he worked so hard over the last few days for us to get us a loan that works and a vehicle that fits our 5 children.This will always be our go to for vehicles.Our first purchase went just as well. We didnt feel pressured or obligated and both times we ended up with great vehicles for a great deal. Thank you Derrick!

I had many questions on whether or not I would buy out my current lease or lease a new vehicle. Derrick Young was the most patient, kind and helpful salesperson. He answered all my questions and truly made me feel valued. Thank you Derrick!

My husband and I worked with Derrick Young for leasing our new Ford Explorer. He was great! We initially met with him a few months ago and he let us know there were better deals on vehicles on the horizon. He helped me come up with a plan to hang on to my current lease until the deals were available. It really made me feel like he was looking out for my best interest, which is of course why we stuck with him when we returned 1-2 months later. He was very knowledgeable and able to answer our questions. We were new to Tom Holzer because we were unhappy with our experience at the previous Ford dealership. Our plan is to stick with Tom Holzer from now on.

Service was awesome! Will did a great job!

I had another perfect car buying experience at Holzer. Karen Mallad helped me find the exact car I wanted and she offered the perfect balance of professional follow up and information gathering that made me feel at home through the entire process.

Always great service... Very Helpful staff..

Tom Holder Service Department was efficient and took care of our cars issue. Additionally, all recalls were handled while the car was in the shop.

Nice dealership with interesting trade ins to look at

The team at Tom Holtzer Ford is amazing! Specifically Pam and Jayme, they went above and beyond to get me into my 2021 Ford F150.

The family has purchased several vehicles thru Derek Young. He is an excellent salesmen and we are looking to make another vehicle purchase thru him.

I recently purchased a 2021 Bronco Sport from Tom Holzer! I love this dealership, and my sales guy Alex is the best!

I purchased a 2017 C-Max at this dealership this past Saturday, 1/23. My salesman, Mike Pytel, and the Finance Manager, Lou Zinzi, were nothing short of amazing! They made the process super easy. I was in with my trade, and out with a new vehicle in just 3 hours! Super friendly people, and very reasonable pricing. I have also brought multiple vehicles here for service, and the service team is fantastic. Collision team deserves a mention as well, for the excellent repair they made after my accident last November!All departments, keep up the great work! You have a customer for life.--Jim McDonnell; Livonia, MI

Got a quote for a vehicle. Verified the quote and agreed to it. Paid off my current lease early and turned it in, started changing over insurance, filled out the paperwork, only to be notified a day before picking the vehicle up that a mistake was made and the monthly payment was over $140 higher than originally quoted.UPDATE: The dealership did reach out to me and help make it right. I believe this was a simple mistake. The dealership could have easily just told me sorry, but the salesman, Brian Holiday worked with me and got me into a vehicle at a price I couldnt beat anywhere. They were very polite, helpful and got me into the car I wanted. I will go back to Tom Holzer Ford and recommend the dealership and the salesman in the future.

Great customer service, great atmosphere, the finance managers and salesman went above and beyond to meet my financial needs and find me a vehicle I LOVE. They took the time to show me all the features of my new vehicle and explained their policy for repairs if I was to ever damage my vehicle. Everyone was friendly and happy, good place to shop for a new vehicle and not have that feeling of “being played”.

Great customer service for many years going there for car purchases, leases and service

Purchased Flex 2013.No problems, rarely needed service.When needed service professional and timely

Had a great experience working with Michael and the staff at Tom Holzer! Highly recommend them!

I wasnt sure how in this yr of Covid would hinder buying a vehicle. Ie... DMV, back and forth trips making appts ect.To my delight THolzer handled everything for my purchase except my trip to the bank.The team I used were professional, knowledgeable & attentive.All & all....a seamless experience.👍

DISHONEST DEALERSHIP! AVOID AT ALL COSTS!!!!My ex took her Mustang in for a blown radiator hose and Service Dept quoted $520 to replace it!?!?!She called me and asked if that price sounded right and i told her no. I said $520 HAS to include replacing the radiator. She called back to clarify and Tim Holzer Ford Service Dept told her that price was right and included ONLY replacing hose and antifreeze (radiator was NOT included).She took her car elsewhere and it cost her $65 to replace hose and fluid!!!!! NO WHERE NEAR $520!!I highly recommend NOT using Tom Holzer Ford for service or for purchasing anything.Dishonesty as blatant as this, runs deep and shows the type of culture encouraged at Holzer Ford- “rip-off customers for as much as possible”.AVOID AVOID AVOID and thank you to Google Reviews for allowing people to let the public know that this business takes advantage of women and elderly.

Holzer Ford and Derrick Young (sales agent) provided a very welcoming and no-pressure purchase experience.

Have been using Parts department for a couple of years. Happy with the service.

Great experience, no sales pressure and got the Explorer my wife wanted.

Ive been working with the staff at Tom Holzer for over 10 yrs. From the sales team to the service department and Parts crew and Cashiers...everyone and I do mean EVERYBODY there treats me with kindness and respect.

Derek Young from Tom Holzer Ford was exceptional to work with. Despite the challenges of COVID, he made it easy to purchase a new 2021 Expedition. He set me up with the best deal that I could qualify for and I appreciate that tremendously. The new car is great but most of all I’m glad I have a new top salesperson and ford dealership with Derek and Tom Holzer that I look forward to working with again in the future!

The best sales department. I havent experienced the repair. I purchased 2020 Eco-star. Derrick Young was very pleasant and extremely patient. Must not look anywhere else!

Moved back to the USA and needed a car. Wanted to buy American. Went to dealership and got a price on a Ford Escort. Couldnt buy that day, but came back the day afterwards. I was told I couldnt have the car Id been quoted on, apparently Id been misquoted several thousand dollars too low. What would they have done if I would have bought on first day? Asked for the money back?Ended up with a Honda Civic. And Im SO glad I have my car. Could have been a Ford but Holzer Ford either was dishonest or inept.

I leased from Tom Holzer for 6 yrs and had two experiences which would make me recommend you to stay far away.The first involved a fiesta whose transmission went out. Not a huge deal, it was the whole line. But as I waited for it to be repaired (which took a fair amount of time since all the fiestas needed their transmissions replaced) the dealership and the company refused to provide me with a rental period.My second lease I turned in 2 mos early. I had been in contact with a salesperson at the dealership who assured me that the only costs would be my two remaining months. However, when I returned the car, they added an additional $400 fee (this was before the inspection and everything. This was just for turning it in early). I was confused, as this was not what I had been told, and emailed the salesperson about this discrepancy. I have yet to receive a reply a month later.

Took my car in for a recall service, Brian C, promptly greeted me. They took care of my service sooner than expected and called me when it was completed. Friendly and expectional customer service experience. Thanks !

First time to buy a vehicle online. I am an old school buyer...buy in person. It was a pleasure as they made me feel as welcome as I would be at dealership. Truck was exactly as described when i got there to for final inspection. Very friendly staff and answered all my questions. When I asked for more pictures they provided them without any hesitation. Cleaned and washed truck again after I took it for a test drive. Gave me all information I asked for up front also. Thank you for a great experience.

Stay away!!! Mike Bates will lie and hang up the phone when caught in the lieEdit:The response below clearly means nothing, I took the time to reply via email, and haven’t received anything in return. I will continue to contact the BBB, Ford Motor Credit, Ford Corporate, and the DMV so they can be aware of the fraud that Tom Holzer Ford wanted to commit.

My recent appointment at Tom Holzer Ford was completed as expected. The staff are friendly, efficient and timely. I would recommend this dealership and its service department to anyone in need of service to their Ford or Lincoln vehicle.

Very good customer experience and they take care of me all of the time. If there is an issue they fix it right away. Ive always had a great experience at Tom Holzer Ford. Service department staff is great.

We would like to give high praise to MIKE W. our sales person. Mike was extremely attentive, a gentleman and true professional. Since we didnt lease a car for many years we were apprehensive to start the process. Mike was so attentive to our needs and his approach is quite relaxed with no pressure. Mike is very knowledgeable and educated us on the various vehicles and took the time to really listen to our specific requests and went above and beyond locating a vehicle with all the features we insisted on having. He was wonderful to work with, always available to answer our questions and accommodating to our schedules. Mike made the experience as effortless as possible and we would highly recommend Mike to other people.

My experience buying a new car at Tom Holzer was completely positive. My salesman, Will Kent, was very friendly and answered all my questions and concerns. He explained all the features of the different models of my car so I could make an informed decision. He was not pushy at all. Their tech specialist, Dave, who showed me how to use all the features on my car, was also excellent. After driving my new car for a few days, I had additional questions, so I went back to the dealership and asked to speak to Dave again. He answered all my questions. Overall a surprisingly easy experience!

Went in to test drive a Ford Escape was considering buying it after the test drive I had to leave and come back another day to purchase. And the guy was super rude telling us that’s not cool you test drive the car and leave after without buying it. Oh sorry didn’t know if you had to test drive a car means you have to buy it right there on the spot. Never coming back

Just traded in our lease for another Escape at Tom Holzer. Always happy with our sales person Karen Mallad. Knowledgeable, friendly, helpful and trustworthy without the pressure! I would recommend her and Tom Holzer to anyone needing a new car.

Michael Pytel was amazing he was very welcoming and not high pressure sales at all quality service and easy to talk to.

Not pleased, had a collision work done at their Body Shop which led to additional work through the service department. Two issues were documented before the collision work which I assumed would be addressed via the Body Shop. Picked up vehicle today, January 8 and concerns are still present. Left vehicle with Carlo the Manager, really GREAT guy, to review with techs on Monday. Hopefully concerns will be resolved without any further financial hardship.

I worked with Will Kent and I would definitely recommend going to him if you want a friendly knowledgeable salesman. He answered all of my questions and clearly knew what he was talking about. I will definitely be returning to this dealership.

Got my oil change done in a good time frame, thanks Tom Holzer,

Have worked with Holzer Ford for years for multiple vehicles, and they have always treated me like one of their best friends. I just started the lease on a new vehicle, and discovered a problem: it was fixed the next day. They work with me as a deaf person as well, and I cant understate how much I appreciate the staff there.

Ive leased 3 vehicles from Tom Holzer now and have been very pleased with the process each time. I feel that they make great efforts to ensure customer satisfaction.

I purchased my beautiful new Focus ST from Tom Holzer Ford. The sales experience was low pressure and they want to make their customers happy. My experience was enjoyable and had friendly staff taking care of me. Love my little blue devil, shes a riot and my second true love.

Service Manager, Dean Short, is probably one of the nicest guys I’ve ever met. Extremely professional, fair, and honest to his customers. I would highly recommend anyone to purchase a car from Tom Holtzer Ford just based on him alone.

Bought my car from here as well as have had it serviced and for collision repairs. Very happy with the quick and professional service. Very helpful and friendly staff!

I had an amazing experience and am LOVING my new Ford F150 XLT. Michael WegeHaupt was the best sales person I could have asked for. He was very professional and thorough throughout the process. Simply amazing. Will definitely recommend him and the dealership to others. Thank you.

The Holzer Service team delivered the routine maintenance services I needed for my 2019 Edge as promised and in a timely manner. I received added peace of mind knowing that they also checked for any other outstanding service/recall actions that may have been required.

Our Server Representative, Art Schneider, took me early, kept me posted, and got me out the door for my scheduled oil change.