user
Webfoot Towing
29409 W Enid Rd c, Eugene, OR 97402, United States
Appearance
Webfoot Towing

Comments
ja
Review №1

This place is good for towing a car that was left with a note that we needed to replace a lost key. A phone # was left on the note also doesnt matter towed and put in there storage $1500 later. Sorry they say nothing we can do pay or else

Sa
Review №2

Mike T. was quick and super nice. He was able to get a slammed e36 with a blown differential onto his flatbed and dropped it off within the hour. Would recommend Mike to anyone with a lowered vehicle who needs a quick tow

Ja
Review №3

Michael was Amazing and helpfubeyond anyone I’ve ever met in this position of need I was in! He helped walk me through all I needed and was very caring and compassionate! These guys worked with me like no other tow company I’ve ever met. Thank you guys!

Ja
Review №4

Everyone we have dealt with do far have been friendly & helpful. Great place to pick up cheap cars that need a little tlc. The employees are willing to help when they can & we look forward to future dealings with Webfoot.

Ch
Review №5

My car ran out of its parking space and bumped into another vehicle while I was at work, and Webfoot towing was called by the parking garage to move my car out of the way.When I called to ask about the pricing to pick up my vehicle, the woman mistakenly gave me incorrect information and I opted to wait two days to grab my car from their yard. This turned my $284 pickup and towing fee into a $404 fee. After some investigation and talking with the owner of the company, he honored the original quote and I was back on the road again!Kelly Reed is a good man, and honorable business man.

Ka
Review №6

Dont count on getting your personal property Tandi will not answer her phone or respond to voicemail and is extremely nasty she told me that I could not retrieve my belongings until i had the owner call (my ex) so over the span of a month and a half i left 2 voicemail and called multiple times finally got ahold of her and she said that i had a bad attitude and she would release my property to anyone but me that i was banned from their yard for no reason just because I complained... didnt curse, didnt yell, just complained....horrible customer service super shady people!! Complaint filed with the BBB!

Ba
Review №7

Had to get my car rescued from a ditch really early in the morning. Tom & Matthew both helped me a great deal. Matthew let me know the situation I was in & kept me informed. Tom however was great for making sure I was settled & put to ease! He also gave me a ride into town to get my rental car. Maybe I got lucky but Im super grateful for their help!

Me
Review №8

Highly recommend...tow truck driver, Michael, went above and beyond helping handling a difficult situation and taking care of my vehicle. I greatly appreciate it. Thank you Webfoot towing and especially Michael!

Ce
Review №9

James is professional. He really cared to make sure the motorcycle was secured and tied down safely. Being it was a late Sunday afternoon he was not rushed and made sure he did a good job! We will absolutely recommend your driver and company if ever there is a need for your services!

Re
Review №10

I totaled my expedition Saturday evening it took three tow trucks to pull me out of a ditch Tommy, Matt and Matt assisted I tried to tip Tommy and he refused my cash saying my evening was already bad enough and he was only doing his job. The price was responsible and the employees were very respectful and kind will recommend webfoot towing to my friends! There are still kind and honest young men out there who know how to treat there customers. Thank you so much for the help and kindness.- Rene Carmickle

Ti
Review №11

As a long time member of AAA, I would like to thank CJ for doing such a great job towing my vehicle last night. He was very professional and very polite. He mounted my truck on to his tow truck very quickly and offered all he could to see that my journey home was complete. Thanks for the competence, the help, and speed. - Vidal

Ha
Review №12

CJ really helped us out! Our car broke down during a long move. Not only did he rescue us from on the side of the freeway, he loaded the car up on the flat bed truck got approval to take our car all the way to the Toyota dealership that was open on a Sunday. He was so courteous and professional, he was our hero today. I would recommend Webfoot towing to anybody in the Springfield / Eugene Oregon area!

Ja
Review №13

CJ was very professional and took great care of my truck. Since its a 1ton dually truck its not the easiest to tow. But he had the right gear for the job and I would use him again in the future!

Le
Review №14

CJ was super helpful after a highway accident as I tried to get my car towed to a safe place overnight on a Sunday. He found answers to my questions, even called others to get recommendations for me. So nice to have such great service during such a stressful time!

Ca
Review №15

I had a great experience with Webfoot Towing. CJ was the best! Quick to arrive and he had answers for all my question. Very friendly and personable. I dont know anything about towing so it was nice to have someone who was knowledgeable and could explain things in terms I understood. My son was fascinated and got a mini educational crash course as we watched:) Shout out to CJ! THANK YOU

Gr
Review №16

Stuck at night after hitting a deer, your driver Tommy was a lifesaver. Quick to get there (30 mi. outside Eugene), completely professional and helpful. He got the vehicle back to town and went out of his way to see that I got home from there. Friendly, concerned, a good work ethic.... more so than the aversge tow driver.Thanks, I am grateful.

D
Review №17

We were very VERY impressed with the quickness and professionalism of your Driver CJ, we waited for quite a long time for another driver that I think was from another company that got lost . CJ arrived quickly and was so friendly.. thank you CJ from the bottoms of our hearts, you saved a 3 year olds birthday .

Pe
Review №18

Called webfoot out for a recovery off the McKenzie hwy. the driver CJ showed up and advised me that they would need to shut down the hwy and bring out 2 other trucks. He was very polite and professional about it. Offered me a water while we waited for the other trucks. The other trucks came out with a couple younger guys and made it happen. Told me there would be no out of pocket money as I had full coverage on the truck. Great service and for sure I will call webfoot in the future for my tow needs personally requesting CJ as my driver

An
Review №19

CJ was great. Vary respectful, easy to talk to and gave off a old school ora which is really refreshing and rare to see these days. Thanks man!

Ch
Review №20

Matt was a fantastic driver! He had to tow us all the way from Eugene to Portland. He was super conscientious and definitely went way above and beyond the call of duty for us. Thank you, Matt for your help with our situation. Will definitely recommend you to anyone. Cheers and thanks!! Go Ducks!!

Ch
Review №21

Your driver Matt K was extremely helpful today. He was very professional and got our car back on the road in great shape. Five stars hands down!!

Kr
Review №22

I had a breakdown on I-5 this week! CJ was quick to respond...earlier than what AAA has stated. He was very nice and efficient. He took great care of my vehicle. I was thankful for someone that was calm and pleasant during a stressful situation. Thanks Webfoot and CJ!!!

Gi
Review №23

CJ was great, got my car going when I thought she was dead. New web foot customer for life!

wi
Review №24

Today I needed the services of a tow truck. CJ with Webfoot Towing called to let me when to expect him. He arrived in a timely manner and provided courteous professional service. In the future I will ask for CJ.

Da
Review №25

CJ was Awesome! Very kind gentleman and was very professional. Nice to have people like CJ taking care of my towing needs. Great job CJ.

Au
Review №26

CJ was amazing and attentive. Detailed and meticulous about maintaining the integrity of my car. Would use again for sure!

La
Review №27

Good tow, safe company. I love the graphics on the trucks, very creative. I took a picture but for some reason but cant find it in my phone currently. Will try to upload later. Go Ducks!

Je
Review №28

CJ was awesome. Out here helping others on fathers day when he is a father and should be home also. Very friendly and Im glad he was here for me.

Me
Review №29

CJ was absolutely outstanding.. helped us out when we were in a tight spot!He’s the best!!!

Pe
Review №30

Responded promptly to my call, came all the way out into the country to pick me up and got my vehicle to the mechanic far faster than I would have expected. He had all the right equipment to deal with my non-standard hookup. Will call again the next time I get myself into trouble

Ra
Review №31

I called AAA for a tow while broken down on the side of the freeway and CJ showed up. CJ was kind, professional and efficient. When it came time to find a spot on the street, he was magician. I wouldn’t recommend breaking down, but if you do call CJ and he’ll take care of you. Incredibly grateful for how big of a help he was.

To
Review №32

Thanks to CJ, Out of good grace he pulled over and helped me get out of hams way then he changed my tire. Im 85 and had no idea what I was doing on Christmas day. He would not except money he just said Merry Christmas. What a outstanding person he is. Thank you Webfoot For this humbling present.I will never forget this experience and Merry Christmas Lee ann Smith

ad
Review №33

CJ at Webfoot Towing is not just a tow truck driver, but a first responder. CJ arrived to assist me with my truck that would not start, on time and with a very friendly demeanor. When informing CJ about my truck and situation, he not only listened but was extremely kind enough to give me recommendations regarding where I should get my truck serviced. I have met a lot of these first responders in my lifetime. CJ is definitely one that puts his clients and the client’s needs first and a top priority. Thank you CJ and stay safe.

Je
Review №34

Our Driver Russ was awesome! He was so helpful and concerned. Very polite and friendly and arrived quickly.

Ch
Review №35

CJ was extremely helpful and helped get our vehicle home safely and efficiently!

De
Review №36

C.J. was great after our accident on 1.18.20. He was very personable, caring, and went the extra mile to ensure we were taken care of. Oh...and his truck was a smooth, comfortable ride. Thanks C.J.!!!

Ra
Review №37

C.J. went above and beyond to get my ride out the the Willamette Forest out Fall Creek when other companies were dropping the job. Will definitely be going through them again next time I need a tow.

Ja
Review №38

They were really helpful when they came to help me with my locked door situation. I was initially going to get my car towed to the dealership to get new keys made but they also gave me an option of a better deal for my keys by calling in a locksmith who got my quote from the dealership and made it less. Tim was really friendly and stayed with me until he knew the locksmith was on his way. Even though I didn’t need a tow, they unlocked my doors and they were really helpful. Thanks again!

Ty
Review №39

Friendly folks! Mathew helped me out on the side of the road in the rain, because my car ran out of gas. He hooked me up with fuel free of charge and made my day a little better. Would recommend very much. Thank you.

Ga
Review №40

CJ made my towing experience (over 67 miles) seamless. Very experienced.

Be
Review №41

This review is for CJNot only was he professional and cordial, he went above and beyond to make sure my car was safely lowered onto my driveway. I would recomend Cj to anybody who ever needs a car towed, the guy really knows his stuff and makes a less than comfortable situaiton, seem like not such a big deal.

Mi
Review №42

My truck broke down and Mathew towed it home for me. He showed up promptly and was very nice and helpful. Very professional

Ny
Review №43

C.J. was amazing! He recommended the right people and got us where we needed to be! Great customer service

Mi
Review №44

CJWas awesomeHetried every possible scenarioLovedhim!!

De
Review №45

I have had to have my 85 Chevy towed twice now and both times Webfoot Towing came through with flying colors thanks to Chris Kluth. This guy has been more than helpful! Hes gone above and beyond what any tow truck driver Ive ever ran into would do. Thank you, thank you, thank you Chris for your help and thank you Webfoot Towing for having an exceptional employee. I will always go to you guys for my towing needs now and will definitely refer you to all my friends and family.

En
Review №46

Webfoot Towing/A+ Towing are the towing worlds all-star team! And Matt Kelly and Mathew are their MVPs. Seriously can not say enough good things about these gentlemen. They were competent, safe, capable, helpful, gregarious, and genuine. They love what they do, they do it superbly well, and it shows for miles and miles. I actually looked forward to calling them while I dealt with the major headache that was a broken down class C motorhome. They were beyond helpful. My problem was their problem. They wanted to help, not just make money off of me.They are phenomenal employees that anyone would be lucky to have.

De
Review №47

CJ MADE this stressful situation almost bearable. He was kind and personable. Great guy, great service!

Re
Review №48

CJ was very nice, professional, and took good care of our truck. I also appreciated that he kept in communication with me prior to his arrival.

De
Review №49

CJ brought our car all the way out to the forest outside Oakridge all the way from Eugene and he did it with a smile on his face and a warm kind greeting upon arrival. He went out of his way to remove the plugs to ensure it was towed properly and without a whit of damage. This kind of attention to detail is what not onlyaonly makesbmakes great but lets us know he cares about more than just the almighty dollar. Thank you, CJ. Well done, Sir. Well done.

Pe
Review №50

CJ was my saving grace with the tire changing this morning ! Came to the rescue I wouldn’t have been able too get my tire off the way the the tire was on !! Thank you so much CJ

Se
Review №51

CJ was super professional and took all the correct steps to tow our BMW. You can absolutely trust these folks to take care of your car.

Je
Review №52

CJ was one of the nicest drivers I have had the pleasure of dealing with.

Da
Review №53

CJ was great! Fantastic service and he made a rough night a little bit brighter

On
Review №54

Webfoot towing was very curtious and professional while assisting me with my vehicle issue. Matt was especially helpful with insightful suggestions about my vehicle issues that actually saved me some cash. Much appreciated Matt. If I ever have need of a tow or any friends of family need towing services, Webfoot towing will be my/our first and only call.

Je
Review №55

Had my first encounter today with the business of webfoot towing !not sure if it was an employee or owner but he was helpful and prompt to answer questions and discussed payment, no hidden charges no extra fees . They did their job correct and even stored the vehicle indoor, I was very impressed hope to do business again.Keep up the great work and stay safe 🙏🏻

Br
Review №56

CJ was my tow expert. He was kind, courteous, and performed excellent service.Highly recommend this company and CJ as a tow expert.

Jo
Review №57

CJ did an amazing job, super nice and cares about his job and makes the company enjoyable to do business with.

Ra
Review №58

CJ is awesome! He really cares about his customers and did everything he could to make sure I was taken care of. He brought a lot of positivity into an otherwise annoying situation! Thank you!!

Re
Review №59

Stuck in Vida, Oregon 5PM New Year’s Eve with dead battery in my truck while traveling to central Oregon. Through AAA contact, Webfoot was dispatched. CJ called me and shared his arrival time. It was dark and pouring rain. CJ was accurate re his travel time and was more than professional and helpful. CJ was enthusiastic and presented a good image for his company. Kudos..........

Wa
Review №60

CJ just picked up our injured Nissan P/U. He was very professional and was friendly, safety conscious. If we need another pickup, heaven forbid, we hope its CJ behind the wheel.

Br
Review №61

Car broke down on the way to work, and was fortunate enough to make it to the office. Called a few places and this was by far the best deal. Others wanted $75 to move my car 1 mile down the road in downtown Eugene, but Danneviks moved it for considerably less ($49 total cost, on a flatbed!). Extra kudos go out as the driver was nice enough to drop me off after the tow was finished, as he was off to have lunch. Highly recommended.

Gi
Review №62

CJ was great. We appreciate his professionalism and friendliness!!! Thanks!

Ja
Review №63

Mathew was great very prompt he knows what he is doing I will use webfoot again.

Ke
Review №64

CJ was amazing and so helpful! He went above and beyond to help me and my family!

Ch
Review №65

If I could give Webfoot a zero, that’s what they deserve! My son was involved in a car accident where his car was totaled on a Friday. There was only liability on the car so we wanted to ask if we could sell the car to them. We were told to wait til Monday to talk to the business office. Then on Monday the answer was of course no, so now they charged us to store the car for the weekend. When speaking to the supervisor he had zero compassion at the fact that my son was in a serious car accident and refused to take ownership for his employee giving us the impression that they could buy it. The supervisor’s exact words were “What does compassion have to do with paying your bill?” They have zero customer service skills and didn’t ask if my son was ok or cared one bit about the stress and additional expenses someone has to go through when they are involved in an accident. All was asked was to get the weekend storage fees waived and he refused. Do not recommenced ever calling them for roadside assistance or help getting your vehicle towed. Worst company I’ve ever dealt with.

Si
Review №66

CJ picked up my vehicle. He communicated before he left Eugene and when he arrived .Very curteous and helpful

Na
Review №67

Terrible company. I had my truck towed due to breaking a u-joint. The lady driver towed my truck back end up (the wrong way) and wouldnt listen to me when I said it was wrong. She said she had been doing it for 9 months and knew what she was doing. Well the driveline fell out during the tow because she didnt strap it up right and it grinded part of the yoke flat. Then come to find out the transfer case was messed up due to being towed wrong. Now they are refusing to pay for their mistake and say they see nothing wrong after being sent several pictures of the damage and the truck being towed backwards. Shady company, I recommend you avoid them at all costs. I wish I could give them a negative score.

ki
Review №68

We had a great experience with CJ (Seguin?) from Webfoot towing! We needed our Chevy towed to Bob James Auto Repair, and although we live on W 11th Ave, with heavy afternoon traffic, CJ was a rock-star tow-man, moving quickly to git er done in short order, so as not to impede the auto-flow! We will call again, should we need roadside help. Thanks, CJ!

Ro
Review №69

My daughter rolled her Tahoe and although she wasnt hurt, we needed to have it towed. Chris Kluth arrived within minutes and communicated with me on what we needed to do. He helped me in a few different ways and we were able to get the vehicle onto the flatbed within a few minutes.Thank you Chris for all the help in a very stressful time!

Er
Review №70

EXCELLENT SERVICE! Their driver Chris was not only on time and efficient, his funny and happy demeanor quickly turned a frustrating situation into an awesome experience! Class act all the way when it comes to customer service!!! ITS LIKE THE BEST UBER RIDE OF YOUR LIFE... EXCEPT WHEN YOU NEED A TOW!!!! Highly, highly, HIGHLY recommend!!!!! 👏👏👏

Sc
Review №71

C J very professional and very nice to deal with thanks CJ

Bl
Review №72

I used my AAA membership and Webfoot helped out. Driver was nice and knew how to safely move my vehicle. Thanks guys.

Br
Review №73

Damaged my car when towing just about roped off the bumper they are in skilled at what they do and suck at best

Mi
Review №74

Mathew saved me! What a great driver, kind, quick, Had me on my way in no time!

br
Review №75

My mom wrecked her rig in a bad way very professional help Tommy was amazing helping get it out and home and Matt and Matt dig a great job getting it out thank you so much

De
Review №76

Due to my recent interaction with this towing company, I would like to add that they are very professional. In my many dealing with tows companies, the manager and owner Kenny made a crappy situation much better. I am personally happy to know that I can call on them in times of need. This is the company you want to handle your car problems. They know how to take care of there customers the right way.

Ja
Review №77

I would give zero stars if I could..My car was towed when it was clearly parked CORRECTLY. I tried to dispute it but no one would do anything about it. I was told by THREE different people THREE different prices to take my car out of impound. So they clearly just pull these numbers out their heads.Everyone just stared at me blankly, not even caring if I was there or not.Terrible place, rude people and sketchy business.

lo
Review №78

Excellent and fast service. Chris was a great driver and provided a enjoyable conversation to make the ride more enjoyable.

Ja
Review №79

Ive had my vehicle towed by several companys in this area and until now I thought most of the tow companys were unscrupulous and corrupt in the way they handle peoples vehicles and the contents.Now I know that this opinion was wrong...The drivers and yard personnel here are a cut above. They are definitely the very best at being unscrupulous and corrupt. The very model of a sham, scam, rip-off . Does anyone know of a tow company that considers the vehicles they tow precise cargo of the owner. The owners of these vehicles their clients/customers ?Not would be victims of this shake down game. Not to mention straight up theft. How do these folks sleep? After all these would-be customers are undoubtedly guilty of a myriad of parking mischief and mayhem.

Tr
Review №80

Chris Kluth is a amazing driver. One of the best I have ever met. He needs a promotion

Mi
Review №81

CJ was nice and friendly to work with.

Je
Review №82

After a disastrous morning with the car, I was finally able to start the process of towing it, etc. Matthew was spot on with his promised arrival time and quickly loaded and took to my designated repair shop. Thanks Matthew.

De
Review №83

When someone hit my daughters car, Danneviks towed it and stored it at their yard until insurance could see it. They were very courteous and went out of their way to help us in a very stressful time.

Le
Review №84

Great service,gave me nice break on the storage,would recommend them anytime

Gt
Review №85

They came and changed a flat tire with a spare one when my wife was stranded.

Al
Review №86

The driver left his diesel running on our street until the neighborhood - full of kids, pets, and trees - was filled with fumes. When asked to turn it off, he curtly replied that it was a diesel and had to keep running. This is NOT true, especially on a warm sunny day like today, and his obnoxious behavior and condescending tone will ensure not only that we never call them, but will discourage our neighbors from calling them again as well.

Kr
Review №87

I lost my car and house keys at my sons soccer game and DanneviKS towing saved me, Chris Klush went above and beyond towing my car, he helped me look for my keys, and when I explained I had no key to get into my apt he contacted Barry Mattfeld who works for Pop A Lock and Barry met us at my home and got myself, my son and our dog into our home asap. These guys have heart and saved our day. Thank you C.K. for your kindness, and for hooking me up with Barry together they turned our day around from bad into a blessing. I have never met people so kind and helpful. Thank you Danneviks Towing for having great employees who came to our rescue.Best Tow company Ive encountered ever.Kristy Hand

To
Review №88

Great Towing Company, Works with AAA, on time, professional, friendly. We had our Truck and trailer towed at the same time.

Lu
Review №89

Matthew was kind on time and saved the day!!

Aa
Review №90

Wasnt very easily accessible

Ji
Review №91

Professional what you expect from a tow company

Iv
Review №92

Nice people

Br
Review №93

Unorganized

Information
8 Photos
93 Comments
4.6 Rating
  • Address:29409 W Enid Rd c, Eugene, OR 97402, United States
  • Site:http://webfoottowing.com/
  • Phone:+1 541-342-2386
Categories
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Similar organizations