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PRANZOS AUTOMOTIVE LLC
4581 Chestnut St, Emmaus, PA 18049, United States
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PRANZOS AUTOMOTIVE LLC

Comments
An
Review №1

This place is professional, upright, knowledgeable, timely, and kind. I was so impressed with the honesty and thoroughness that Chris displayed. His wife, who answered the phone the first time I called, was super sweet & got me right in! There were a few issues with my vehicle that Chris & his team diagnosed and fixed in an extremely timely manner. I am very happy with the quality of service here.

Bo
Review №2

Super busy, was hard to book appointment. Could be a good or bad thing depending on how you look at it.They were very kind and welcome. Great at keeping a conversation especially when waiting for my car to be worked on.I remove a star because I’ve been there multiple times for the same problem and it still hasn’t been completely fixed, I also went back for a different problem and a couple days later the problem reappeared.Not sure if they aren’t 100% sure on how to fix everything or if they just don’t care. Either way they are very nice people and seem trustworthy.

H.
Review №3

Very trustworthy mechanic. Have been going to him for years, the owner will always be honest, does great work, and will never cheat you on price.Because the shop has a good reputation they are usually pretty busy, so its best to make an appointment if you can.

Ch
Review №4

Chris and Jess are great. They consistently go the extra mile when it comes to keeping my high mileage Honda on the road!

Am
Review №5

I took my car here for the first time bc Joe ( owner of Italiano Delite referred me) for inspection, emissions, repair to the gas tank, and replace and oxygen sensor. They replaced and repaired everything and they are so knowledgeable and took the time to explain everything to me that was wrong w the car. I knew the check engine light was on but had no idea why, which I truly appreciate that they took their time to do that! Chris and Jessica are amazing people and they are honest and genuine which means a lot bc it is hard to find a good mechanic. I highly recommend them to everyone. You will be incredibly satisfied!

Ni
Review №6

Beautiful people and service is great! Very knowledgeable and honest! Will be coming back and back again!

Ma
Review №7

Great/small company. Fair and well priced.

Ni
Review №8

As a woman, I am always hesitant in trusting most auto body shops. I feel there are some businesses out there looking to up sell, and make a quick dollar off people who lack knowledge about cars. I am so grateful for Chris and his quick response time when I called his shop all defeated because I had just got a local estimate from Midas on lehigh for almost 2k. Chris helped me to get my car towed to his shop, looked over my car, and found that most of the “required work” was actually items that were not in need of repair at all!!! I am so disgusted with Midas!!! Chris was honest and straight to the point and treated me as if I had been a lifelong customer upon our initial interaction. His wife was very pleasant and helped calm me while I awaited to hear the estimates for my repairs. All said and done, Chris was able to fix everything for a 1/3 of the cost that was given to me, and also informed me that my car didn’t need most of the work I was originally told. Based off of today, Pranzo’s has gained a customer for life, and I will refer all friends and family to them here on out! Thank you so much for being the business owners you are!

Gi
Review №9

Great service and family! Will forever be customers of them!

we
Review №10

These people are awesome! 4 different situations...all handdlwd well!

Ch
Review №11

The best place for your Automotive needs...

St
Review №12

Repaired my cap promptly. Seemed very honest.

Li
Review №13

Chris is the most honest mechanic in the area! I will forever recommend Pranzos to everyone I know, excellent customer service!

Je
Review №14

Great place to get your car fixed. Very friendly and honest!

Te
Review №15

Best people ever! You will not find a better mechanic! I refuse to go anywhere else.

Jo
Review №16

The owner and auto technicians are very knowledgeable. Technicians are honest and hard working. My vehicles are usually finished in one day. I have never been lied to or ripped off when work is recommended on my vehicles. I highly recommend this shop for all automotive needs.

Ad
Review №17

Chris and Jess are the most wonderful people ever! Chris will go above to help you with your car troubles and Jess is the nicest person to ever deal with at a garage. If you ever need anything done to your car I highly suggest Pranzos Automotive!!!!!!!!!!!!!!

Me
Review №18

Love them! Fair prices, and they always try to fit me in in an emergency. The staff are super friendly and explain all my options when servicing my car.

Ra
Review №19

This place is the best! Chris and his wife are AMAZING! They will do whatever it takes to make your experience an exceptional one! They are honest, and will do whatever it takes to make things right. I highly recommend them to anyone looking to get a repair!

Jo
Review №20

The whole Pranzo crew is awesome

St
Review №21

Nice people.....seem honest

Th
Review №22

These guys have an awesome group of mechanics working for them. Very reasonably priced. Friendly, honest and punctual. They do the job right, quickly and will never cheat you. True quality Auto shop, hard to come by nowadays. Highly recommend.

Ja
Review №23

This is honestly the best mechanic Ive ever been to! Chris was very knowledgeable about my vehicle and was able to diagnose and fix the problem very quickly. When I first contacted them by phone, they were able to give me a bunch of answers without even looking at my vehicle. They were very personable people, as well as fantastic at their jobs! I will recommend this garage to all of my friends and family.

Ce
Review №24

Been going here for the past 5 years now. Was recommended by a friend at work and Ive never looked back. They are always friendly and their rates are reasonable. Even got my fiance to change and a couple others at work too who now love going there.

Am
Review №25

The people at pranzos auto are super nice and seem to know what theyre doing. I went in to find out why my check engine light was on. They hooked it up and found out why. They gave me a quote for parts and labor and didnt charge me for the diagnostics! They even said its safe to drive right now, no rush on the fix. Well I definitely brought it back for them to repair. They charged me exactly what they quoted 😀! I feel like that never happens. I thanked them for charging just the quote and they said, well thats how its supposed to be. Good honest people.

Cr
Review №26

Awesome family owned business. The emphasis is on the customer not just making money. Jessica is like everyones big Sister. Chris will explain all your options and help you make a decision based on what YOU want.

Do
Review №27

The most honest, caring and professional people I have ever met. Chris and Jess are like family. Love em

Sc
Review №28

Always honest, fair and professional! Quality work!

Le
Review №29

Super knowledgeable, professional and amazing customer service.

St
Review №30

Great professional place ! Trust worthy !

Sc
Review №31

Local, hard working family owned business. Great mechanics. Very fair and honest pricing.

Ro
Review №32

Great place to get what you want, Chris is willing to do what it takes to make you happy and Jessica is always friendly helpful. Ive been going here for years they are truly easy going people and easy to get along with.

Ro
Review №33

I trust Chris with all of my car needs. He makes sure my car is safe and roadworthy. Always fair and honest pricing.

Go
Review №34

Great place! Awesome people, fast, accurate, and the most honest mechanic around! Haven’t taken any of my cars to anyone else and would never!

Je
Review №35

This is the best place ever. I have taken it other places and they were just rip offs and rude. Jess and Chris are the best, very polite, honest, I could go on and on. I thank you guys from the bottom of my heart. I have been telling everyone I know. I have now my forever mechanic.

Jo
Review №36

OwnersChris and Jess are the best. Nothing they wont take care of

Ca
Review №37

Chris and Jessica are the best. Always willing to help. Always willing to go over everything and explain the why it is needed.

Pr
Review №38

Short: You want honest, warm, welcoming and practical help for your car, Look no further.Long: To start, I was having a hard time getting honest assessment of my Chrysler Condition and was afraid we might need a major repair, thats when to my great luck I found Chris and Jessica, they are honest, warm, welcoming and accomodating, Chris’s expertise and years of experience was evident right from our first conversation, he was practical and came through as someone who is willing to go beyond to make sure things work out great. In my case he not only helped me save expenses on the repair, he did a great service and even went further to make sure the repair was future proof too. I am very happy with Pranzo’s and hope they continue to go above and beyond with Success and Prosperity! 🙏😊

Jo
Review №39

The most honest auto repair shop I have ever dealt with. I highly recommend this business!

Sh
Review №40

You cannot ask for a more honest mechanic. Theyve never tried to push unnecessary repairs. This is the only place Ill take my vehicles.

Es
Review №41

This guys are awesome they know what they doing and they are very honest people and prices are ver reasonable they are my mechanics from now on period

Ma
Review №42

These guys are patient and persistent in fixing issues on my 2 high mileage vehicles. Great people!

ke
Review №43

Great people great place

Ji
Review №44

Well never take our vehicles to anyone else! Reliable and affordable....and super friendly and informative!

Jo
Review №45

Awesome straight up honesty very reasonable prices

Bi
Review №46

Great folks... Fantastic job..

An
Review №47

Great shop to have work done

Ji
Review №48

Do good work.

Jo
Review №49

Chris is awesome an honest mechanic

Ja
Review №50

Quick service and great people to talk to

St
Review №51

Great shop awesome mechanics

C
Review №52

Best mechanic EVER!

Ka
Review №53

Chris and Jess are the best!

Jo
Review №54

Great service

AU
Review №55

Great people!!!

Da
Review №56

Always a great experience. The care and attention is above the rest!!

Information
4 Photos
56 Comments
4.8 Rating
  • Address:4581 Chestnut St, Emmaus, PA 18049, United States
  • Site:https://pranzosautomotive.com/
  • Phone:+1 610-928-0811
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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