On 08/30/2021, we woke up to our vehicles towed for parking lot resurfacing and new parking lines. Unfortunately, AIA property management did not inform everyone of this. The email sent from our condo representative went to my spam, and I never received it. Now Ive got to call into work pay nearly $200 cash for something unnecessary. When I spoke to our condo representative, he told me it was my fault for not seeing the spam email or a piece of paper posted at the clubhouse. I have vision issues and never saw that sign. AIA Property Management committed an unfair business practice.Our condo representative and AIA even mentioned that they were on the premises to see the vehicles towed. As I work shift work, Im not sure why they didnt take the time to knock on our door or call us to know that our cars were about to be towed. Im not sure why they didnt send a letter in the mail like they did when they redid our walkways.There are tons of empty parking spaces around the condo. I do not know why they didnt tow the vehicles there out of convenience for homeowners.We pay $5,220 in Condo fees to live here each year. Thats $31,320 since Ive lived here. I always pay my condo fees on time. Its unconscionable that AIA would do this to homeowners at their expense without notice or even a knock on the door or a phone call. Theres a very high chance I lose my job because AIA Property Management mismanages our condo complex. I called work to let them know the situation, but they told me not to bother showing up for work tomorrow.I do not recommend living in an area managed by AIA property management because they can hurt you and ruin your life because of their lack of planning and in alerting homeowners of impending changes, as seen here.They sent spam mail to my email that they were towing our cars to resurface, no legal USPS notification, and no signs posted that were visible to me or others. So then they had five working-class peoples cars towed at the owners expense.

We live at cayden reserve they dont do nothing people parking blocking the driveway, also there are to many comercial vehicles parking over the yards.

Typical HOA. Never provided any rules upon house purchase and never explained what the money actually goes too

If I could give them a zero stars I would. They never return or answer calls. They never send you any info on your HOA but they claim they do, but send you letters once it’s over due! I strongly suggest finding an alternative from them these people are evil

Does absolutely nothing in our development. They hired a company to pressure wash the sidewalks; they made it about four houses down, left and never came back. The letters in the entrance had been gone for months before they were ever replaced. They also did not send us any information on our HOA claiming they did not have our address, but they sure as hell knew where to tell their lawyers to send their letters. When my husband called them in reference to the lawyer’s letter, he ask one of the ladies about what exactly they do for our neighborhood, they told him it was none of his concern. Absolutely unbelievable. I wish I could give zero stars because they are complete garbage.

I have been living in the myrtle wood subdivision for approximately 8 months. I’m very disappointed with the care AIA does for the Association and the price is very high for what they offer. The entrance gets ramped by cars driving up on the grass and making big holes in them. The actual Name of the subdivision is fading and old. They pressure washed the fence about 2 months ago but still looks the same. Recently the mowing company came and did the exterior lawn and literally drove the tractor on to the fence pole. It’s just a great big mess they should really get the things together and actually do what they are suppose to do.

Extremely unprofessional!!! They do NOTHING to help or improve the Vintage View neighborhood. Basketball nets are up and visible 24-7. Trash cans are visible from the street 24-7. I have made over 5 complaints to them over the course of 1 year and nothing has been resolved. All they said was that letters have already been sent. Further action needs to be taken but they will not do anything but give my husband, other neighbors and I the run around.

I have always had a very good experience with AIA Property Mgmt. I have had a relationship with them for quite a while and they are always professional and easy to work with. I would recommend them to anyone who is looking for a qualified and respectable company.- Stuarts Plumbing

Doesnt resolve problems or return phone calls. Yells at residents over the phone. Extremely unprofessional.

Refused my reasonable accommodation request under ADA to use a table while reviewing association records (stack of approximately 700 sheets of paper). Had two witnesses with me. Property management representative turned a chair around and said, “you can use this chair”. After three hours of straining and being hunched over, I was in severe pain from my spine disorder.