Great company!!! I installed my unit 6 years ago and no problems. Scheduled for maintenance and to replace a copper line that was leaking. Technician was on point!!! Thank you so much Total Air

We’ve been using Total Air for years. They’re a fantastic company. Most recently, we had service done by Manny Miller. He is very professional and courteous. He didn’t have parts in his truck, so he went to Lowe’s to get everything. He personally checked in us a few days later to make sure all is good. He’s an incredible asset to the team! Thank you!

Joe B! Man oh man is he good at what he does!! Not only was he so helpful in fixing the AC issues we were having but he’s the most down to earth and easy going person! Such a good human! Thank you so much Joe for helping us out today, my baby girl will be thanking you while enjoying the fresh air all thanks to you! 🙏🏻You guys gott give this guy a raise! So awesome.

I trusted Total Air with my historic 100 year old home. I’m so glad I did. Not only have we been comfortable all summer long with refrigerated air but when we started to experience unprecedented rains this summer and my roof began to leak Total Air sent out a technician every day until they found the leak and repaired it. They repaired all damages caused by the leak and were always available to answer my calls. Every single employee I dealt with from Total Air was very polite and professional and genuinely concerned about my home. I would recommend them to everyone I know.

So glad to find out that all the good google reviews about this company are really true! Joe came to our house and went beyond expectations. He is very knowledge and is great to see how much he appreciates the clients. The price was super reasonable. Will definitely use them again and tell friends/neighbors about them.The receptionists are very courteous as well.

This place is supposed to offer 24 hour service, our AC went out, my 89 year old mother lives with us, I called, they said they were booked up and they simply refused to book an appointment. Just didnt make sense to me. I suggest you call Home Systems Heating and Cooling, they were professional, efficient and fast!

After real frustration with another local HVAC company I had done business with for 16 years, I called Total Air for a quote. Luis came out the next day looked everything over, gave me a quote found inventory, and 48 later was on the schedule for installation. Installation day crew showed up (on time) and installed the new unit, thermostat, and made sure the system was operational. I dont write many testimonials but they earned this one.

Total Air was great! On time, Joe B. was so professional and knowledgeable. Very nice. He fixed our AC and the difference was felt immediately! Great company, will definitely use and recommend them going forward. Thanks Joe!!

I believe that once you convert to refrigerated air you should have cold air blowing in each and every room of the house. I am a home renter, and its like pulling teeth to get the landlord to fix anything. Total Air installed refrigerated air back in 2015 in this rental home. I understand things happen along the way and maintenance is needed. My office room was hot as hell to say the least, because there was a limited amount of air coming through the vent. I called Total Air myself and stressed my concerns. I spoke to Luis, and he asked me to please give them a chance to see what they could do to fix the problem. The next day not only did Luis show up, but Brandon the Owner/President, and Orlando the technician. Not even an hour and problem solved! Plus they explained everything they did, which is rare with most companies. Not to mention, they also added a new copper line to the existing one that was hanging from the roof. If you want clean, professional, honest, and respectful people to work on your a.c. or conversion to refrigerated air, call Total Air, you wont be sorry!!

I hade a problem with my air conditioner I called and they sent some out he told use what the problem was we .Order the pump I called back they sent Manny was very nice and respectful .He took care of business and then ask me if I hade any question did not make a mess like other business thank you so much for having responsible employees Mrs Birdsong

Last spring Total Air replaced my evaporative cooler and old heating system with a refrigerated unit and new furnace. My experience with this company has been outstanding every step of the way. From initially setting up an estimate with their technician Luis, who is very knowledgeable and explained the whole process clearly and professionally. Their installation process was quick and very professional. Ive also called them when I had an issue with my furnace (issue from manufacturer)on its initial use. They sent out Joe and Manny who were both great and made sure they fixed the problem completely, which was free of charge because of warranty. Also today, Joe came out for spring service. Joe consistently goes above and beyond to inform me on best practices to ensure longevity of my unit. Overall, I highly recomend this company for all your cooling and heating needs.

They went to fix a problem my mom had. The gentlemen that went was very polite and respectful.

Wow! I cant say enough about how terrific this entire company is. From the first call to the payment of my invoice - everyone was top notch. On time, clean, professional & friendly. I highly recommend this company!

I submitted a request for a quote online to convert from refrigerated air to AC/Heater. Within a couple of hours someone called to set up an appointment for the very next day! Luis was on time and very professional yet personable. He was clearly proud of the business but not pushy or trying to hard to sell me a product. He was thorough in describing the options they could offer, the work to be done, and how the process would go. The estimate was not cheap. It was more than what I had saved for this, but they do offer interest-free financing. Total Air was my first estimate, and I got several more. Some were cheaper, but I kept coming back to Total Air because I felt like I could trust them. It turns out, I could. The work was done in one very full day. Angel and Octavio were here exactly on time and worked from around 8 am steadily until about 6 pm. They were moving and working hard the entire time. They removed my evaporative cooler and furnace, installed the AC/Heater unit, smart thermostat, new intake and vent covers, and hauled away all of the old parts and trash. Alpine Electric came to do the electrical work. They all knew exactly what they were doing and made it work smoothly. The only difficulty was the Honeywell app did not want to pair with my thermostat--which had nothing to do with Total Air. It was a problem with the app, which I was able to resolve with a Honeywell customer service agent. Total Air has been very responsive even after install with any questions I have had, and they were even persistent in following up with me when I missed an email they sent with information I needed for the City inspection. (Adriana was super friendly and helpful on the phone.) If you want a professional company that does good work by the book, I can certainly recommend Total Air. Everyone has been so knowledgeable, helpful, and friendly. I have no regrets and am finally looking forward to a hot El Paso summer!

They are great! After having a horrible experience with another AC company, Luis at Total Air came to the rescue. Not only did Total Air have a better price, their installers and everyone did a great job and the AC works way better than the one I had. Even my daughter was amazed at the professionalism and service compared to the company we had dealt with before. I really recommend them!

Amazing company, ready to answer all your questions and offer different options for the best unit that is right for you. Luis is an excellent sales manager and great workers, Ernie and Louie. They installed a 4 ton split system HVAC and a mini split in the rear of the house. Excellent value!

Joe came out to assist me with my refrigerated air issue.. I want to start by saying, he is one of the friendliest people you will ever speak to. He took the time to educate me on what the problem was and the reason for it and what needs to be done to solve it. He is honest,knowledgeable and professional. I must not forget Danielle who answered the phone. She was very polite, she set my appointment for the next day and treated me like she was glad to have my business!! Total air is the total package!I absolutely highly recommend them!!!

Joe is incredible . He came to install our new thermostat. He has a FABULOUS personality, he made me feel comfortable before he even entered our home. Hes kind and EXTREMELY knowledgeable . Joe is someone youll be happy to have in your home. Believe me he cares. He explained all the features. I thank you so much for having Joe . 🙌🌞👍😀 I, also, would like to say errrrrrrr a LOT about (lol) about Mr. Luis Hernandez. Im still in shock how he treated my husband and I. He answered every question we had, paused, and asked if we had any other questions so far. He did not move on until everything was crystal clear. He chatted with us, but when it was business he quickly became serious yet EXTREMELY patient. I know I asked the same question at least 3 times . He didnt treat us like silly people. Believe me thats huge. I must have texted Mr . Hernandez at least a dozen times . He quickly responded. Forgive me for repeating myself but he never lost his patience with us . Look I know Im rambling but I want, you all, to know youll get the best of care from Luis. When he said he / his associates would be at our home at what time he /they were. Now Luis told us if hes not at least 10 minutes early ...... hes late. Come on where do you get that kind of care ANYWHERE? Okay Ill stop now. Lol Thank you Luis ! 🌞😀

Very professional and reasonably priced.

I had the pleasure of having Joe as my technician to service my cooling system. Joe was very polite and professional. Additionally, he provided excellent customer service. He also explained everything that he was doing and told me what to look for if I ever have the problem again. I highly recommend Total Air and Joe.

Total Air has been our go to company for over 10 years. Their level of professionalism is unmatched. You can always count on them to quote you a fair price and they will respond to your needs quickly. The owners are extremely personable, I even had the owner personally drop by during an installation at our house to ensure everything was going well!! I will continue to use them, and recommend them to anyone who has heating or cooling needs.

Excellent service! Prompt, friendly, and reasonably priced.

They have serviced two different properties. Both technicians were courteous, professional & fully explained the services provided with reasonable cost. Will call on them again when the A/C needs service. Originally referred by our realtor, they have proven to be reliable. Good Job Mike! Thx, GS

I was in need of replacing a 4 ton roof top mounted air conditioner package unit so I started looking around. I hadn’t heard of Total Air before but saw they had great reviews on Google. I decided to give them a call and get a quote from Luis. Luis showed up on time and was very personable and professional. He displayed pride in the company and their capabilities but did not try to sale me a product I didn’t want or need. He was thorough in describing the options they offer and how soon they could complete the job. Before I made a decision I received quotes from 4 other HVAC companies. I decided to go with Total Air because I liked their sense of professionalism and customer service. Having dealt with 3 other HVAC companies in El Paso in the past, Total Air’s customer service far exceeded what I had previously experienced. As for installation of the new unit and thermostat it was as painless as can be. The technicians showed up in a timely manner and worked diligently until the job was complete. Total Air is by far the most professional HVAC company in El Paso I’ve dealt with this far. I would absolutely recommend them for all your HVAC needs.

Customer service is stellar. They were transparent and made the project as painless as possible. Worked late to get the air working for us to move in. The owner showed up the first day to speak with us. Impressive. Thanks Brandon, Luis and Ernie!

Janette and Danielle were very professional. They followed up with reminders a couple of days before the appointment and then in the morning the day of. They are very respectful and courteous. It was a great experience. Will use them again.

We had your company come give us a quote for two swamp coolers. It was one of your salesman he weighs about 900 pounds ready for a heart attack, anyways he came for two swamp coolers he quoted us 14,000.00 it was way out of our means. So we went with another company and he called the city on us because of a permit so sad and so unprofessional. I guess your salesman is really hard up for cash to have to be investigating our home and business. Very unprofessional place and the salesman had no manners real brushy too unprofessional to do business with. So sad what poor quality of business you have and the salesmen you hire. Don’t get quotes or do business unless u are really going with them because then they will be just how this poor man was.

Our air went out last night. It was late and I messaged the company. Brandon Brooks answered my message and tried to help me out. He told me to call the company first thing in the morning and let them know I spoke with him. They were able to send a technician out . Joe was very helpful and explained everything to me. He got our air started and I am so very thankful to Total Air!!

We worked with Fernie on a difficult space. He and his crew did a courteous, quick, and professional job of installing two systems at our property and we will likely have them come and install a third for our residence. Terms, Conditions, financing were all clearly written, and adhered to rigorously.No hidden fees or unaccounted costs. I recommend getting any required electrical duct-work prepared prior to install day – We nearly had an incident where the electrical work was not complete in time for the systems and it would have cost to have the crew revisit.

Total Air helped me with my conversation to refrigerated air. Fernie was my POC and he was helpful and informative during the whole process. He also lend me a motor for my old unit while the conversion took place. I would recommend Total Air!

Fast, curtious, smart, in and out. Very reasonably priced.

We used Total Air for our conversion from evaporative cooler to HVAC system. They are professional and reliable through and through. Their front office is well organized and responsive. Their sales reps are very well-informed and designed a system that met our needs perfectly. The install team worked fast and was considerate of how the process impacted our household. They went above and beyond and just did great work. I will recommend them to everyone i know! We have had such a good experience that I will use them again without hesitation.

We were very happy with the service we received. Mike, Service Technician, was very professional, friendly and efficient. We highly recommend this company!

Highly Recommend Total Air. We decided to convert our 1960s home from swamp coolers to refrigeration and fortunately found Total Air! Our Sales Rep (Fernie) was outstanding and assisted us through every step of the process. The techs were punctual, professional, and very friendly as well! The prices were extremely competitive and most importantly the quality of work was superb. Again, I highly recommend Total Air to anyone looking to make the switch as this company is willing to go above and beyond to ensure customer satisfaction. Thanks again!

I decided to use Total Air for the refrigerated air install in my house because they were recommended by my realtor and what a great experience. The crew was incredibly polite, punctual, and fast in their work. Big shout out to Luis for the quote and coordinating everything for the install, and the great conversation and introduction to El Paso!

Getting an appointment was a week out, I thought Hmm, ok high demand HVAC ers, lets go. Customer service gave two reminder calls, in case youre a space cadet (not captain yet), and they were pleasant to speak with. However what earned them five stars was the technician, Mike. He worked with me and my need to understand the solution. I tried to fix the darn thing my self and I almost did too, but sometimes you just need to call a pro. Thanks Mike

Total Air is an outstanding company! The service and professionalism of the staff and installers was outstanding. I had a very good experience with the sales person, the installers, and the office staff. They actually listen to what the customer desires and then they provide solutions that meet your needs. Other companies I have dealt with would always try to push what they were interested in. Total Air did not do this! The install was excellent. The team was very professional, efficient, and cleaned up after themselves. They clearly explained everything and I was most impressed that the owner showed up to checkup on his crew and to talk with me about the install and my overall experience with the company. I highly recommend this company and I will definitely use them in the future. Thanks for the outstanding support.

On June 6, 2017 I had an A/C unit installed in my home by Total Air, Sean the sale representative was very professional and knowledgeable about the product and the installation. when I called him he always returned my call in a timely manner. I was so impress with Brandon, who is the President of this company, he deliver my unit, took it of the truck, and ensure that I conduct an inspection for any damages. the team that did the installation and the electricians were very respectfully and professional, they answer all of my questions. Angel instruction on the use of digital thermostat was very easy to understand, The site supervisor did a fantastic job explaining the process to me. You customer service is amazing when ever I call them or they call me they very polite and professional. I have served 26 year in the military and Total Air is top notch organization. if you are looking for a A/C unit for your resident our business. I highly recommend this company you will not regret it

I called to have the furnace heater started and check that everything is running. Joe was the technician who showed up. His attitude was great, he asked questions and answered our own questions. He sticked around to make sure everything is running the way it’s supposed to. He even went out of his way to call the manufacturer of the furnace to see if it was still under warranty in case we needed to repair anything. Full of useful information, great job.

Excellent experience! Originally, I was told over the phone that there was no one available to service my AC by staff that was genuinely kind and understanding. An hour later, they called back because they had a last minute cancellation and arranged for Mike to stop by within 2 hours. He was friendly and knowledgeable and had the issue fixed in under 15 minutes (replaced a bad contacter causing no cool air to blow). There was an added weekend fee, but it’s totally reasonable and still very affordable. High recommend Total Air!

Fantastic service and extremely knowledgeable in what was needed to direct proper air flow and cooling of our home. Brandon and Albert provide friendly customer service and are very well versed in what is best for the AC system and home. Total Air has always been a trustworthy and professional company to work with. I highly recommend them.

Great company. Honest. Fair. Responsive. Took responsibility for some minor damage done after install. Great communication across the board. Assisted with the city inspection. Would recommend.

Fernie Guerrero came to check our furnace and found that we needed to replace it. Fernie was very professional, courteous and pleasant to work with. He quickly found a convenient date that worked for us. Thank you so very much for being such a caring person!

There is not a better full service HVAC company in the entire El Paso region. I would not hesitate to have any of the Total Air guys work in my n home. I was in a very urgent situation and needed help fast. Total Air came through. 10 stars!! Thank you, Total Air.

Great customer service from Daniel, staff and technician. Very professional and courteous. Thank you.

Within a few hours of my call, I had a tech at my door ready to help. Joe was incredibly nice and took the time to explain to me what was wrong. My first experience with Total Air did not disappoint.

My experience with Total Air has been a very positive one. They are definitely about honesty and providing the best customer service possible. Janette and Jackie were so nice and informative over the phone. The techs Joe and Gabe were friendly, knowledgeable and were happy to explain everything. For the 2 appointments I had, they showed up on time (once I was even called to see if I wanted them to come earlier than the schedule time). They diagnosed an issue that had been missed for many years. Joe even took pictures of the unit on the roof so he could show me what the issues were and then showed me the actual materials he was going to use before installation. I was happy with the work that was done, the way I was treated, and the fair pricing. I highly recommend this company.

It has been a year since I got my refrigerated air installed. Total Air was excellent. They were more concern on getting the unit install so I wouldnt suffer the heat than me signing the contract. They performed a clean job. The workers were professional and friendly. I do love the work they did. The unit has been working perfectly. I do recommend Total Air.

Mike came out on a Saturday was here very fast. Fixed my problem. Great job.

I had issues with air flow in a newly purchased house. While it was an in depth problem requiring removal of a section of sealing to install the proper duct size I was hit with no surprise costs. My estimate was timely and accurate. Workers were punctual and fast. I cant recommend them enough.

Very good, competent work. Excellent follow-up on our air conversation

Total Air has been our go to for repairs. We have had our system (installed by another company when the home was built) go out and Total Air promptly diagnosed the problem and repaired it. The price is reasonable. We used them to vacuum our dryer vent on the roof when we moved in. It was surprising what was in the vent! Would recommend them strongly.

This is the best service I have had with an AC company. The other companies I have used in the past always want to sell you something, and you get to where you dont know if it is necessary or not. Joe, the service tech was prompt, courteous and honest with me. I asked him if it needed anything without telling him my past experiences with other companies trying to recommend things and he was very honest, just explained what he did, that it is a good AC and is in good condition. It is so hard to find honest service people these days, everyone always wants to make a buck. I strongly recommend Total Air. Honest service and fair prices!!

There has been some trial and error on services but they came out a couple of times and hopefully no more leaks. They replaced our line and so far so good. They expressed their concerns and explained that they were going to do everything that they can to fix the issue.

Great customer service. Friendly staff. Very happy with the workmanship and cleanliness when they installed the units. Theyve answered all our questions when we were looking in buying our first refrigerated air system. Got our Rheem 5 ton unit and mirage split systems installed in our home August of 2016. Very happy with their service and will seek them out if we need anything else in the future having to do with the refrigeration system in our home. They are the best in town by far.

As a business owner I expect pride and professionalism with all the businesses that I refer my customer to. Total Air has demonstrated just that every time I have hired them. I have referred friends and customers and they have all said that Total Air was on time, professional and got the work done right the first time. And their prices are competitive. Happy to do business with them anytime.

Salesperson was great. We worked with another company and they would not share different prices and financing options. Setup has gone very well. Even now they have had to come back two times due to inspection requirements, and they have done so very kindly to make sure that we are up to code and that this product will last a long time.

Total Air did a excellent job on my refrigerated air conversion. I was impressed with how quick and easy they made the whole process .I was not home at the time just my elderly father.Adriana was just wonderful keeping me updated throughout the day .She has always been helpful with any questions or concerns I My have.Its been over a year now and never had any issues with it.The staff/techs are friendly, professional and very knowledgeable.Best decision I ever made.I have and will continue to recommend Total Air

We are in the middle of a kitchen renovation which included a new range and hood. I had called several companies before calling Total Air, nobody was willing to help. Total Air was up to the challenge. They did such a great job, we will be using them in the future for any AC issues that arise.The owner, Brandon Brooks, personally came to our house right on time, personally installed the hood and the range, and filled out the registration and warranty paperwork. Brandon was very helpful and answered all my questions. He went above and beyond making sure everything worked properly, was level and left a clean workspace behind. I highly recommend Total Air. You will not be disappointed.

Thanks a bunch to Mike for excellent service! Very professional and courteous. Explained the problem and got it up & going in no time.THANKS MIKE!

During the at-home estimate, they were confident they could change the speed on my AC units. Sounded good, so I booked the tech. Tech arrives and says they *never* change the speed on the units because it can break the radiators. The tech was professional and knowledgeable.$85 down the drain. Asked to speak to a manager. Never called me back.

Total Air has the best prices and service.The owner, Brandon Brooks, is absolutely the best.We bought a combination A/C and heating unit and because Total Air did such a great job, we also bought a tankless water heater from them.The owner (Brandon) personally came to our house, made sure the installation was done properly, registered our product warranty and took care of all registration and warranty paperwork. Total Airs after sales service is also outstanding. I highly recommend this company--very ethical, excellent customer service, and the best prices. You cant go wrong with Total Air. They are the best.

Amazing service! We have been having problems with our air conditioner for almost 3 months. Two different companies came to look at our system with one company making 4 visits to our home....and the issue remained unresolved. Joe from Total Air came in and within the hour, had our system running without any problems. He was able to detect what was wrong when two others had been unsuccessful. Total Air will be my new company from now on for service. If you have a newer generation thermostat, this is the company you want. One technician from another company almost runined my Nest thermostat. The truth is not many technicians feel comfortable with these newer thermostats but Joe felt very comfortable working with our system. I wish I had called Total Air earlier!

I was very impressed by the professionalism from Fernie with his estimate, to the promptness & excellent work performed by Total Air. They installed refrigerated HVAC refrigerated system in my mothers house in less than 2 days. From the moment the guys, specifically Ernie Doshane, walked into the house at 7:30am they worked nonstop until 7pm yesterday. They had the electricians and crane coordinated and worked like a well oiled machine. I am very satisfied and happy to say my mothers house started to feel cool within 5 minutes of the AC unit being turned on. I highly recommend Total Air to anyone considering converting their evaporative system to refrigerated air as they are top notch.

I had the pleasure of working with Joe, Albert, and Brandon because I needed a new unit put in my home. They took excellent care of me and did everything they promised. I would highly recommend Total Air Services.

The amount of professionalism was great. From the original phone calls looking for service, speaking with Christina and Danielle, to meeting Orlando (diagnosing), and then Louis and Sean (completing the work). The amount charged for the service fee and the parts was only a quarter of what I expected and a third of what others quoted. Great experience.

The service is extraordinary: fast, efficient, punctual. Brandon Brooks, owner of the company, is impressively honorable and takes the service above and beyond approach for his customers. I am still in awe.

Absolutely the BEST thing that we did to our home was converting from Swamp Coolers to Refrigerated Air. Brandon & his team were absolute professionals & the continued service that we receive from him & his staff is second to none. Most importantly, his bid was accurate & professional. Much to our surprise, 2 other contractors that gave us quotes, had quoted us for electrical upgrades that we didnt need and duct work that already exsisted... Honest, professional, & quality products & service.

Wheres the 10 🌟?! After 10yrs, my swamp cooler finally gave out. Were DIY & I grew tired of the maintenance and knew I wanted refrigerated air. Total Air was highly recommended and I see why...1. Luis Hernández came to my home, assessed what was needed, explained various options and cost based on the square footage, and provided me with the brochure and a written estimate & warranties for all options.2. I did my homework, found Total Air to be the best and so I proceeded with the online financing via their website. This is Awesome!3. On the scheduled date, a crew of four arrived by 7:30am followed by the electricians. By 6pm, the refrigerated air system was cooling my home. As I walked around throughout the day asking questions, the personable staff and level of highly qualified workmanship, knowledge, and expertise and was obvious.4. I now control the thermostat via WiFi on my cell or manual settings.I definitely got what I paid for in the MOST positive way!! Very MUCH worth the money!Many thanks to Total Air Staff!!

Joe totally fixed our problem that we have been experiencing with our air conditioning unit, which no other contractor or company could diagnose correctly. I would highly recommend him to anyone. He did a fantastic job! His expertise shows in the quality of work he does!

We love Total Air! Great customer service and never disappointed with work! Any issue, small or large Total Air gets it fixed the right way the first time! Thank you Total Air!

We had Total Air come fix a problem with our furnace. Great satisfaction, the technician Joe Barragas was exceptional, courteous and professional, I could not have had a better service.Joe and Total Air re- establish my confidence in this industry. Highly recomend!!

My experience with Total Air couldnt have been better. Everyone was very friendly and helpful, and the technicians diagnosed the problem quickly, explained it clearly, and fixed it immediately. When another issue arose as a result of the cold weather, the proprietor came out himself to fix the problem. This was one of the best experiences Ive had with home repair.

Great customer service Adriana is awesome. They really take care of their customers. Brandon does a great job. I highly recommend.

Have had two jobs performed by Total Air, first was the installation of a new exhaust vent through the roof for a water heater (to bring this up to code), the other was a new thermostat install in a new location. On both jobs they exceeded expectations and left everything clean and tidy (wiring, pipes, insulation, tape, etc.) Very pleasant to work with as well. Highly recommended.

I called Total Air to repair my furnace last month. My technician was on time, courteous & very professional. He was very knowledgeable & explained everything to me. He diagnosed the problem & repaired it very fast. My experience was wonderful & I will recommend to all my friends.

Joe did an awesome job! We are first time homeowners and still learning a lot! Joe was helpful with not just our furnace but also with the ac unit, the thermostat and also gave some advice for our water heater! I will definitely use this company in the future!

Im not the kind of person that post reviews but in this case I had to make an exception. I had my one year old AC unit serviced by Joe B on 4/19/18, the next day I noticed a water stain on my roof, I called them and they sent another person to check it out and they said that everything was okay. I had to hire another company because the leaking continued. Today, Gray Heating told me that the float was not adjusted properly and was also defective, which Total Air replaced and charged me a lot. I wont use the services of Total Air never again and I would NOT recommend this company to anybody. If I could, I would give them zero stars.

Super experience with Total Air! Joe came out, serviced our 8 year old air conditioner, and did a fantastic job! He was on time, efficient, and for the price, you just cant beat the service! We highly recommend them~

We have had our unit since September of 2016. Its May 2018 and we have to call a fourth time to fix the unit. The first time was immediately after installation. They stated that they upgraded the electrical but everything would surge when the unit turned on. The sales rep tried to say it was due to is being in an older side of town. Then a year later, THE ENTIRE MOTOR HAD TO BE REPLACED! Next, in April 10, 2018, the capacitor needed replacing and they added another booster to help with the surging yet again. Today is May 12, 2018, 2 days after the 30 day labor warranty and the unit is doing the exact same thing it did in April. So now, we have to pay again to fix it for the 4th time in a year and a half while still paying for this unit. This is absolutely ridiculous and a rip-off! I strongly do not recommend going with Total Air. Bad product, bad service.

I believed the reviews for this company and had them install my new HVAC system. They have horrible service, do not use them. They told me it would take 2-3 days. More like 4 weeks. I kept telling them the AC did not work. I was told that it did, and had to get the sales man over to check that it didnt really work. Further, I was told it would be two weeks to get someone back in to get it working. Upon complaint, they promised to come the next day. They didnt, and promised to come back the next day. They didnt. It appears that once they dump off the equipment and get you to sign for it, thats it, they dont have the responsibility to actually make it work. I received a free service contract for the delays. I called to get a service appt. and, you guessed it, they did not show at the appointed time. Do not hire these people, they are unreliable and charge top rates. Do not take out a service contract with them, they dont know the meaning of the word service. To further make that point, calling the after hours line does not get you a return call.

Total Air put my air conditioner in service in a very efficient manner. Joe and his partner were friendly and answered all my questions. They are my choice now for a/c work. Thanks guys!

These guys are the best, always punctual, have always solved my problems an the prices are very reasonable. I would think that the quality of service and dependability they offer would come at a much higher price.I have been their customer for over 7 years now and not once have I ve been disappointed. I have referred them to whoever I canThank You Guys

Used Total Air for conversion to refrigerated air. Great experience! Brandon, Sean, and the entire team at Total Air went above and beyond to get the job done correctly and efficiently. Will definitely recommend Total Air to friends and family.

I was very impressed with the service that I received from Total Air Service technician Jose. He was very professional, polite and courteous, even to explain what was wrong with the unit. I am satisfied with the work performed and I will most definitely rehire and recommend Total Air Services LLC.Project: Heater was not working and had condenser and evaporator cleaned. Problem fixed under 2 hours.

Professional services given by Joe. Thank you for coming out after hours to fix our issue with our hvac system. Highly recommend Total Air for your hvac maintenance.

Total Air Services is amazing! Joe called before he headed to the house and asked several questions regarding what the symptoms of the problem were. He and another gentlemen were very friendly and spoke great English. Joe is extremely knowledgeable and took the time to explain what was wrong to me. In the end my second story AC unit had never functioned correctly meaning it was installed by the builders subcontractors incorrectly. They were well worth the wait and will be my go-to company if I ever have issues in the future.

As a Realtor Im always looking for honest, dedicated professionals and Total Air is the company that I always recommend. Denise Caballero

Last week my AC went out and after extensive research I choose 3 AC contractors and received a quote from each. After reviewing my options with each contractor I decided to go with TOTAL AIR. My decision was based mostly on my interaction with their associates. Upon my first meet with Fernie who provided expert advice and was the most friendly and honest salesman Ive known to the technicians Joe B, Orlando and the young apprentice Miguel. They arrived on Friday at 0745 hrs and completed the install of my new 5 ton with evaporator coil and an immaculate clean up of the area by 1450 hrs. Orlando even went the extra mile and filled in and insulated some minor cracks in and around the tubing going thru the wall and even insulated the piping on my existing upstairs unit. Believe me Im a very picky customer and Total air exceeded ALL my expectations.

These are my guys, the best, outstanding, trust Lenox the only firm that offer a ten year warranty. One day, they installed the entire hvac conversion, heater to, in one day, no Im not kidding. Ive seen others take a week.

Great customer service! Everyone is very helpful and knowledgeable. I highly recommend this company.

They did an awesome job no issues with the equipment or installation. I would highly recommend them.

Not happy with this company. Going to Angie list to fine a more reliable company.

Last week, I got preventative maintenance service for our 2 HVAC units. The technician, Joe, called me to let me know he was on his way and showed up right when he said he would. He checked out our 2 units, tested the components, cleaned everything and then gave me a clear and concise update on my HVAC units. The price was right, the service too less than an hour. It gave me such great peace of mind to know that my units are doing great thanks to Total Airs preventative maintenance service.

These guys are great! Use them with confidence. Technician Joe was outstanding. Joe went above and beyond. Communication was excellent from start to finish.

Total Air installed an a/c unit in my house yesterday and it was simply Fantastic..!Don Mellado, my sales associate was always on time on appointments, very knowledgeable on the products and the brands they carry. He goes the extra mile in costumer service!! Luis and Rudy arrived before time and were courteous, quiet and professionals in every step of the process on the installation. Luis stayed until late making sure I understood the function of the a/c system.Great guy!! Brandon Brooks came to check on his workers and he order extra registers for the perfect air flow. The electrical crew were effective on their job. I would highly recommend Total Air!!Thank you Don, Brandon and Luis and his crew for everything!!Rosina Cristoforo

Staff are very helpful and knowledgeable about the work thanks from the faucet guy.

Total Air quickly responded to my call for help. I had a newborn at home and no heat. The service was excellent! I would recommend Total Air to my friends and family.

Joe from Total Air was great. He showed up on time and was very courteous. Joe inspected my A/C unit and made the necessary repairs and adjustments. The pricing was resonable and I would definitely recommend them and especially Joe to my friends and family.

We were serviced by Joe and Alex. They were both very professional and informative. We learned a lot within the two hours they assisted us with our air conditioner. We hope we dont have problems with our units again, however, you guys will be our first point of contact. Thank you again!