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The Air Conditioning Company - El Paso
1305 Gardner Rd, El Paso, TX 79932, United States
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The Air Conditioning Company - El Paso

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Ch
Review №1

Javier and Cesar were on time, professional,And cleaned up everything at the end. The office staff were patient and understanding when I was in panic mode because I didnt have the permits yet, but they reassured me they were getting them to me asap. They did. My house is now a comfortable place I want to be in. Thanks Air Conditioner company. I will refer this company to my friends. Cheryl N.

Lo
Review №2

Turn over is so high!!! Why can’t you keep your employees? Makes me wonder! I’m looking for Jo. She was the best technician you had! I didn’t set up my spring tune up even though i have smart club and prepaid. I only invested in this deal to have my ac taken care of by a professional. Now what? I’m looking for Jo, what company she with now?

Ad
Review №3

They were family friendly.🙂

wh
Review №4

I have had my air conditioning for about three years. This company has great HVAC service people. I have specific accolades for Jo (short for Joannali). She is patient, very thorough and very Personable. She explains what she is doing so you can really understand. Kudos Jo! I recommend this company 100 percent

Ca
Review №5

I have always been very happy with the service I get from your company. I have dealt with Jo the last several times Ive had a problem and she has always made time in her busy day to fit us in. She is friendly and very professional. You are lucky to have her as an employee. I am lucky! Thank you Jo for the great service!

Ro
Review №6

They were very responsive, showed up on time, fixed my AC for an honest price, and gave me tips about what I need to do better. Definitely going to use them again if I need AC repairs.

St
Review №7

I am so disgusted with The Air conditioning Company. I am a 70 year old women with no one to do this for me. I called them to get my air conditioner started for the summer. They told me it would be $79 including parts and labor. the first tech came out said it was ready to go so I paid. The very next day, water was shooting up everywhere. I called them to come out and fix the problem. another tech came out did the work said it was ready. They said it was unrelated to the first visit. They charged me another $79. I paid because what else could I do. I needed the air conditioner working. Two days later, water is flowing down from my roof. I call them back to take care of the problem. The tech came back said the whole line needed to be replaced and that it would cost $110. I was furious. I dont have that kind of money living on a fixed income. So, here I am $158. poorer and no air conditioner. This company has no shame

La
Review №8

Had a GREAT experience. They showed up an hour after i called!! The technician was very knowledgeable and suggested many techniques on how to care for my unit and how to make it work to its full potential! I highly recommend this company and ask for Gelacio L. Hes the best technician Ive ever had work on my unit. Theyre not expensive either compared to the more popular companies! Call them!!

Je
Review №9

The guy who came to my house was awesome didnt do extra stuff to charge me more. Showed me what we could do to keep a/c working great. I would recommend this company.

le
Review №10

I was reading these reviews only after getting my A/C fixed by them. I have to say our tech Gelasio was fantastic! Super knowledgeable and prompt. We have not had any issues after getting it fixed. Highly recommend.

Ja
Review №11

Horrible technician. My unit was frozen up, so tech decided to take condenser unit apart, reconnected wires incorrectly, and did not tighten fan blade, which nearly destroyed my unit several days later. Tech then sends me a quote for a new condenser unit--mine is only 4 years old. Go figure. Never, ever use this company.

Ve
Review №12

They did such a great job, they came out as soon as I called. The technician Gelasio did an awesome job, knew what was doing and was very qualified. Highly recommended them.

Ki
Review №13

They were professional and on time, they drove all the way to Silver City to service our broken A/C. Would highly recommend.

Ru
Review №14

Great customer service. They responded quickly. The technician Gelacio was professional and very knowledgeable! I would definitely recommend!

Sa
Review №15

Christopher Smith did an awesome job. He explained what I needed and did an admirable job of installing my AC. He is knowgeable about his craft and able to explain the process . I am very satisfied.

R
Review №16

Great company! Thank you Jo for your great job!! AC works even better than before!

Al
Review №17

L Thank you Jo for all your help and checking to see if I have warranty and informing me of every issue and prices

ch
Review №18

The technicians who worked on my unit, showed great concern about me not having any a/c. Found the problem and got the unit fixed without me having any more issues. Thank you so much.

Je
Review №19

Gelatinous was very knowledgeable and explained things well. He seemed to care about his work.

ha
Review №20

The technician, Gelasio, was very prompt. He provided a quick fix for my refrigeration unit and was very knowlegeable and professional. He answered alot of my maintenance questions and gave me some tips. Would recommend this business.

St
Review №21

Had a 4 ton AC unit and new gas furnace installed a couple of weeks ago. Rick was professional and I did not feel rushed during the week it took me to shop and research. David was the lead installer, very honest and friendly person. So far everything works as it should. Installation is as important as the equipment itself and I feel confident I will enjoy my refrigerated conversion for many years. Quote was honored with no revisions or up-selling. As I said, professional services.

Jo
Review №22

He was polite, fast at finding out what was wrong and fixed in no time. Thanks!

Gi
Review №23

Please people don’t use this company, follow the comments people leave. This company says they are going order parts overnight a week later it’s still not here... I should have look at comments before using them....

Mi
Review №24

I luv the secretary’s all staff who actually came out to my residence Iam not happy w my unit but Iam stoked about when ever I have a problem they send me someone and that someone knows what she’s doing she doesn’t waste customers time she’s a getter done type of Gal I appreciate everything you’ve done Miss Jo I’m srry I never was mosey enough to get a full name but when u meet this Gal I know she is the one to fix and take care of our needs we the customers Thank you JO u r awesome

Wa
Review №25

They are very professional in the job they do. All bases are covered.

Sa
Review №26

Jo was very great and got my grandmothers air conditioning working within no time ! Very good customer service also !!

Jo
Review №27

When my 9 years old Goodman system broke down and it became too expensive to fix, Jahasiel The Air Conditioning Co.tech got me a very good deal to install a brand new system and the two guys that did the installation were very fast, clean and professional, its been only two weeks, but everything is working great so far. Thank you.

Gu
Review №28

Good service got here on time fixed the prob great company, Service tech was Gelasio, thank you.Gus

Yv
Review №29

Excellent service and honest prices!!

ra
Review №30

Do NOT use this company. I purchased a Freus from them back in June of 2017. They had been out eight, nine, ten times. Im not sure. I lost count. They kept saying that it was a leak on the unit. They werent wrong as every time they recharged it, it would run for a month or two. Full disclosure, I knew nothing about refrigerated air. I ended up paying nearly as much for the HVAC unit alone with them as I did the entire system(blower, furnace, HVAC unit, inside coil) I just had installed by another company. Come to find out, the leak was not only in the HVAC unit, but there were leaks in the coil in the garage as well. They never stepped foot inside the garage. The last time someone came out to look for the problem was April 19th and I still havent heard back from them as of today, May 2nd. None of that mentions the no shows and the late arrivals. Their turnover of employees is unreal too. Please, save yourself the hassle and do business elsewhere.

J
Review №31

Would have given 0 if I could have.I have a two story home with two swamp coolers on the roof. I needed to have my heat shut down and my swamp cooler turned on. I explained that when I called to schedule with them.They came out to my house on time but the guy they sent didnt even have a ladder.When he came in, he seemed clueless! He unplugged the heaters and then proceed to tell me that he had to leave to get a ladder.One hour layer he knocks again and has a tiny collapsible ladder. There was no way he was going to be able to get up on a two story roof with it. The guy fumbled around trying to figure out how to use it to get up there and after about 30 minutes of me worried about him falling, I sent him away. He said they may send me a bill for his time. Wonder if hes trying to charge me for the running to get a ladder or the fumbling around with it? XD

CJ
Review №32

Professional svc.

Wi
Review №33

Very Professional company with incredible work ethic.

S
Review №34

Gelasio was great awesome customer service!!!

lu
Review №35

Would give zero, unprofessional with times, parts, and could not produce a receipt upon payment. Limited English speakers.

Cr
Review №36

Gelasio is the best!

Sh
Review №37

Great service

Information
1 Photos
37 Comments
4.3 Rating
  • Address:1305 Gardner Rd, El Paso, TX 79932, United States
  • Site:https://airconditioningcompanyllc.com/
  • Phone:+1 915-842-8615
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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