Stopped in because my pressure sensor was going off they checked the tire and advised me that they couldnt patch it since it had already been patched 2 times and in the same area. Recommended me a new tire asked if I had warranty I advised them I did and would get in touch with Goodyear I asked them to just put it back and they did not charge me for the diagnostic or filling it back up with air and resetting my sensor. Super nice Fernando the tech was super friendly and the owner was also very kind and informative. Definitely will go back and highly recommend
Duke is the man! Don’t believe me go check them out and find out for yourself. You will not be disappointed.
The wannabe manager at this place seems to be an outsourced ex military, commanding customers in a way, only very weak people behave. Getting rude in front of other customers and mechanics. He told me to get out of his way, when he checked my pcm for inspection, which did not pass after 550$. Just disappointing and no respect for customers. He literally swept me out of the shop and didnt want to help me to fix what I had paid for. I switched to the Pendale location, because they know, what to do and what theyre talking about. Luke you need training for customer service. Nobody is responsible for your lack of communication skills. Get this job done first...
I have been a customer there for 12 years plus. And they always take great care of me and my vehicles. A completely professional service. Duke and all the staff there are great. I highly recommend Tire Pros for all you vehicle needs.
I came here because it was highly recommended BIG BIG MISTAKE!! Their great with tires yet as i found out by Mr. Its out of my hand Duke they will rip you off with no problem please dont go to them for any other service it took them 2 weeks of empty promises & having another shop actually do the over priced job i dont know how Duke smiles at you like he cares & rips you off with such ease so sad!! If Duke tells you Its otta my hands!! Get your keys & run!!
I am very pleased with Tire Connection in the service they provide and knowledge they have in the automotive industry and specializes in they have do special thank to Duke management good job keep doing what you are doing been a customer since open that place.Thank you so much
Fast and great customer service
Good, honest service. Been bringing our vehicles here for years and they always do a great job
Always driver at the best prices! Duke is the man!
Highly recommend this place. Had a break job done at this place. Duke and the guys were awesome. Very helpful, knowledgeable and very patient. 😀
Unmatched expertise, fair prices, fast and thorough service, locally owned
Called and they said come on in! Less than an hour 5 tires mount/balance/installed...jumped on it soon as i drove up NO Appointment! Thats my style of service. Excellent customer service.
Always ready for help
Called him when I was passing through needing a tire. He was able to get one in before I got there, and took my car right in for the install. Excellent service, great people, highly reccomend Duke and his crew.
Excellent service... front desk person was extremely friendly... service was efficient and for an inspection sticker was fast..
Duke is so great! Always takes care of you and makes you feel at home while you wait. Great prices and excellent service.
Best place in town to get any oil changes, inspection stickers or simply to keep your vehicle maintained. Duke is very helpful and informative thank you for the great prices and customer service :-)
Very rarely do you come across a place like this. Integrity and honesty reign supreme at this unassuming shop. Not only did Duke work to bring in our repair bill down, he called to let us know that work we had ordered done was unnecessary and came in $200 under the quoted estimate. They may not be the cheapest shop around, but they are honest about their prices as well as those of their competitors. We will be bringing our two vehicles here as long as we are in El Paso and Duke is Manager!
I just bought a car battery, they gave me a very good customer service
I have taken my vehicle at least 3 times and all those times I was met with quick service and very professional work I’m definitely going to keep coming back for my other vehicles.
Great fast service. Friendly staff. Store Manager Joe helped me out right away with the flat tire I had.
Fast and Friendly. Great place and always able to take care of my vehicle issues.
Great service,done right,good price,what else is there?
Why is Duke a manager? Has zero respect for anyone. I overheard him tell his mechanic, dont check anything, he never buys, hes a loser, then laughed. He shouldnt talk so much or so loud. This is the reason I check my own vehicle, but thank you, wont be coming back.
Highly recommend. Duke and Jorge were able to flawlessly replace my 5.4L engine in less than 3 days before I moved back to the East coast. I made the long trip with no issues.
I love my job.i love the people I work with. And I love the customer that lives the work we do to help their cars do better. Thank.you
Great customer service. Mechanics do a great job. Texas vehicle I spection is quick in and out.
I know the people that work there are very helpful and they seem to know what youre doing thats one thing I keep an eye on
Great shop very professional techs., manager very respectful and polite. Took my Nissan Pathfinder for service and they did an outstanding job.
So, David, whom did my uncles oil change and tire rotation, was talked down by the manager, Duke, stating he wasnt qualified to do brakes even though David said he went to school and had experience working on million dollar equipment at sun metro (per my uncles statement). He was ready to have his brakes done, but now has to wait another day to get a (qualified) tech to do the brakes.
The customer service here is beyond exceptional! If you ever want to get your vehicle serviced, this is the place to go. David and his team are extremely honest and will do whatever it takes to help you out. I highly recommend it here.
Poor quality work both times Ive taken my vehicle to get checked.
Have taken care of my vehicles for at least 13 years. Great guys, very trustworthy. Highly recommend.
I get my inspection sticker faster as never before in my life... Thanks Tires Connection.
Screw this place. Dont go there. They tried to tell my guy that his engine was shot and that he needed a new one when it was just his coil. And for those who say their military friendly. My guy is a career warfighter in the Army. Served 20 plus years. These guys are not looking out for you.
Our go to repair shop! Customer service is excellent! They are honest and reliable and very skilled at what they do. George, David & Duke are awesome
Made me WALK 3 times to autozone and OReilly because they did not have to necessary tools to work with, why couldnt they get them themselves and make pay for it when they were done? And they had to let me go with the wrong wheel nuts so i had to go to another place to get them. This other place had to charge me another 100 dollars to make the wholes bigger because theres not a wheel nut that fits. So they also failed to make me aware that this was going to happen on top of risking my life and my tires to come out while driving.
David and his crew are true professionals and will always help you out anyway they can. Both myself and my Fiance trust them to maintain our vehicles at a fair price. Very few times in life do you find a business that you can trust and rely on like this.
Amazing customer service, we took our vehicle in to have the breaks serviced and to get new tires and instead of just taking our money they showed us that the break pads on our vehicle were still in very good shape so we only needed new tires, so that was refreshing
Always great service, quality work. I recommend Tire Pros for mor
Quick fast service, I trust this place with my jeep repairs!
Duke at the front was very curteous. The staff completed the work quickly, and informed me of a possible issue coming up with my tires. Great experience.
Fast service
I’ve been here quite a few times and thought I was getting good service. Then things kept going wrong after they worked on my van. They told me I needed engine mounts and quoted me $700 per engine mount!!! Even at the Honda dealer they are only about $200 so right then I knew they were trying to rip me off. I went there for an oil change before leaving town but I will never go back for anything else. Complete rip off I’m sure they overcharged me on a quite of bit of work they previously did.
Always take care of me. Also he went out of his way to look for my discounts. Ill keep taking me and my familys business there!!!👍
Knowledgeable, friendly and very helpful. Quick service. Great discounts for return customers and military.
Quick and effiecient even though I have an unusual size of tire.
Good service and prices
I looked for a specific tire for my pick up truck and tire pros was the only shop in town with this tire in stock. When they got to work on my truck they found that the driver side wheel hub bearing were dangerously worn I was leaving out of town that day so they stayed after hours to finish the job great job guys
Wanted to much for a spare tire rim when I paid less 6 months before
Fast quick service they get you taken care of
I will only go here for tire support for as long as I live in El Paso. These awesome dudes helped me fix several problems that the dealership was trying to charge me hundreds of dollars to fix. The first visit in and out with 2 new tires in under 1 hour. Second visit they fixed the programming issue with the tire sensors and didnt even charge me.
Honest and friendly. Professionals doing whats needed.Quality service.
Awesome experience.. great support and help. Thanks Duke!
Super nice people.quick and efficent.
Great customer servixe! Duke is the man!
Second time stopping here while travelling in our RV. Both times very professional and friendly. Got us right in and out .
They over price their services. They charge $18 just to fix a flat! Its beter to go to discount tire and get it for free. And their staff are very rude.
Service was quick, not that expensive and friendly staff
Their point reward system is horrible 1400$ spent for 30$ in points
Good service and prices.
Good service & staff friendly . 😊😊
Great, quick, And friendly service
Good staff great service
Nice shop and service is awesome great personality
Good reliable people
In and out for an inspection within minutes. Will be back for other maintenance!
Good deals and great service
They will rip you off. This is the kind of place you see on tv riping people off. Beware.
My number one place for all my maintenance needs. David is a class act.
Keep up the good work
They were fast, quick, polite!!!
Friendly, courteous and good service!
Great quick service.
Great service
Freindly
Great service and friendly
Quick and courteous
Love the service
Great service
Always true to its words
Good
Good cervicio and very friendly