I put one star at first because it stopped working within 10 days but Jerry came and fixed it. I cant seem to delete the rating so Ill leave it at 3 and maybe edit it to 4 if theres no further issues

I set an appointment for a morning appointment for my rental house. They were set to get there between 8-12 but they never came I called at 12:30 said they were running behind but I was next. I called again at 3:30 because they hadn’t shown up yet. Dispatched claimed the tech arrive but the tenets refused service. I never got a call 30 minutes prior to them showing up so I seriously doubt my tenets would refuse service to an a/c tech when hot in the house and 100+ degrees outside. Again I’m next on the list to get service. Dispatch said they would call the tech then call me back with the status of the appointment. I called back at 4:15, dispatched said they left a message with the tech but hadn’t received an answer and they would call me back. Never got a call back the whole day. I called after-hours At 5:25 and the messaging service forwarded my number to the on call tech, and never got a call back.

Scheduling my appointment was very easy with all my appointments every time. And they also let me know when they are coming so that makes things much easier. Very easy company to work with and the technicians are always very clear about the needed work.

I had used Barrett for about 14 years at 4 residences. I was very satisfied, but the last 3 years or so they consistently tell me I need things replaced that they have replaced themselves a few months prior on the same 5 year old unit. One year I paid nearly $1000 in repairs and replacements. The next year nearly $600. This year they said I needed to replace several of the parts I just replaced last year. Additionally, I would have to go buy the parts and make another appointment for them to replace. Oh, and they never gave me a quote. Said I would get a call. Never did.

For over a decade they have serviced our unique system. Nobody else has been able to successfully maintain it, only Barrett really knows what they are doing.

Very good workers, clean, respectful and very prompt! 👍👍

Of all the quotes I got to fix my air conditioner, Barrett gave me the best price. And the technician did an excellent job repairing the unit. They now have a customer for life.

This is a very good HVAC system... Installed after we converted years ago, the service from Barrett is always excellent.

Barrett is very reliable, and courteous conscientious with their work. I have never had any problems with any work they have done for me... They are just great!

By I, reliable results have consistently been obtained from them.

I have relied on their honest work for a long time. They are people you can really trust with complete transparency.

Great team always consistent and reliable. Keeps my system running smoothly every time.

We trust our homes comfort to Barrett year round.

Reliability I can trust, always good service delivered.

But I always get it done correctly the first time, what a breath of fresh air!

Reliability of service and quality work is super important to me and both of those I have found with Barrett.

I have always been happy with the excellent quality and integrity of their service. You will have peace of mind with Barrett taking care of things too.

Much more consistent in the quality of their work than any others that I have tried over the years. Consistently the best!

I dont watch what they say, I watch what they DO. And they have all the qualities of a great company!

The work they have done for me is always right the first time and dependable. Very consistently good.

Barrett is the best company I have found when it comes to someone you can count on consistently!

This company always delivers service I can trust and count on.

Our home conversion has been a dream come true, both last summer and this winter, Thank you!

I wouldnt have used Barrett for over 20 years now unless I felt that they are the best! Always professional, and get the job done right every time and always have...

I cant say enough good things about this place knowledgeable hard working and grrat prices for the service. a gentleman named jared helped me that day and he did not oversell me like most people had tried to do.

Weve been customers for a long time now. Thank you great service as usual!

I manage a storage facility here in El Paso, and have been using this company for years. Recently, due to the weather and other outside factors, I had an emergency issue I needed repaired asap. This company not only came out earlier than I anticipated, but repaired the unit quickly and efficiently. Thus fixing the emergency issue I had.

I will always stick with Barrett. Most reliable

I can always count on them to get my repairs and installations done correctly.

Great companyhonest and reliable service

Very professional. I went here to fill out an application. A test was given so be ready if you are looking for employment. Can provide hvac services.

Trustworthy Integrity I have come to expect from Barrett

I just had my AC serviced by Barrett Airworks. I called this morning and AC techs were at my house within 45 minutes. Omar and Sergio diagnosed the problem, explained everything and fixed the problem. I couldn’t be happier and I have Peace of mind with a service agreement!!

They have been a great company and predictably reliable for me.

Consistently highest quality every time!

They are professional, and know what they are doing.

The entire team of installers were 1st. class all the way.Great expierence.

Always arrive on time and get the job done right!

Spoke with customer service regarding my mini-split. Didnt want to give a quote on refilling the unit without charging $59 to come out to the property.

Very reliable service and great team!

If you want to company you can always count on... They are the ones!

Disappointed in the customer service and manager.Techs should never ask to use customers restroom.

Consistent, reliable, and trustworthy completely!

Excellent company!

Horrible disrespectful people