user
Gonzalez Heating & Cooling
7201 Stiles Dr, El Paso, TX 79915, United States
Appearance
Gonzalez Heating & Cooling

Comments
Al
Review №1

I have called Gonzales Heating and Cooling 3 times this month to handle 3 separate ac installs and each time they were on time, professional and so nice. They even traveled to our house in Ruidoso to install. Will be recommending them to anyone I know for future work needed!

Ma
Review №2

Service Technician Octavio was incredibly nice and professional. Our AC stopped working and we ended up having to wait for a part to be ordered before it could be fixed under warranty, our two year old son was not happy and we were miserable. Octavio brought us a small AC unit that we were able to put in his room until our central unit could be fixed. He went the extra mile and was super helpful. 10/10 recommend.

Mi
Review №3

Awesome heating and cooling company in El Paso! We were looking to replace a 30-year-old furnace so we called Gonzales as they had great reviews and ratings. Jorge and Rachel came out and were very knowledgeable from the start. They were very professional and explained everything in detail. Jorge made sure we understood how everything works from the brands, SEER and TONS. Rachel was very sweet and made us feel comfortable with any questions and concerns we had. We had a couple of heating companies come over but they were too desperate to close the deal and only gave us limited information. One of the other companies didnt even want to give the model number that he quoted us and only said it was a good one. Overall, Gonzalez Heating and Cooling are honest, friendly and transparent with their clients. I highly recommend this company without hesitation. Thanks, Gonzales team for the great service and installation!!

J
Review №4

Very quick response when central a/c stopped working. Fast, honest and friendly service! Called about 10:30 and has a technician at our home in less than an hour! Relieved as the temperatures were going to reach near 100F that afternoon. Answered all our questions. Will definitely call again for any of our heating and cooling needs. Highly recommend!

Ri
Review №5

The serviceman was very professional, knowledgeable, helpful and ready to go at 7am sharp. Gonzalez Heating and Cooling has my highest recommendation!

Lu
Review №6

Great Company. Staff was very helpful and made me feel very comfortable with my purchase. Techs were amazing. Very satisfied with their work!

Ma
Review №7

We got pricing from lots of companies, this company not only has excellent pricing, they were the most professional. I was expecting a much higher price because this company handled everything so professionally. They are on time, they explain all the details, even bring up details none of the other companies mentioned. They speak English and Spanish. They are fantastic.

Gl
Review №8

Jorge the sales rep was great! Unfortunately, I cannot say the same about the technician. They had to come to my house a second time to install a vent cover. I was told they were going to be home around 4:30 PM, but they got here an hour later. My son let them in and started to look for the vent in the garage, but didnt find it. He stepped away for 2 minutes to tell me that techs were here and to ask for the vent, but the technician said that he found it. This means they (the technician(s) )were in my garage searching for the vent without supervision and without permission. The technician installed the vent in less than 30 min. The problem is that he didnt tell me that they were done, they just left!I was expecting a better services for the $9,100.00 I paid.

Ge
Review №9

Gonzalez heating and cooling are great. Came into town for funeral services and a/c at in laws went out. Called Gonzalez heating and cooling and they had someone there quickly and got it fixed. Mike and his crew are great, highly recommend them. Thanks Gonzalez heating and cooling.

Ro
Review №10

They were on time and inexpensive. Jose was very good at cleaning the furnace. They are highly skilled and recommended.

Ce
Review №11

Gonzalez Heating & Cooling is awesome! They were on time, had the best price and have GREAT customer service! Thank you!

Mr
Review №12

Holy Cow!!! I want to thank everyone at Gonzalez Heating and Cooling for making my A/C conversion such a great experience. All throughout the process everyone was very courteous, from the front desk to the electricians and installers. I would definitely recommend their service to anyone. Ask for Rachel Navarro, her jaw-dropping knowledge of their products will leave you at ease knowing that yourre dealing with professionals. Also, thank you Roberto and Lino for being so punctual and for working so diligently. Congratulations on such a great team!

To
Review №13

Joshua Provided outstanding service. He was very Professional and Courteous and I was so Impressed with His Quality of Work!! I previously had 3 companies try to figure out this problem with no success. Joshua got it quickly and also replaced a part the previous company forgot to put back!! Thanks Joshua and Gonzalez Heating and Cooling! I Highly Recommend this Company to anyone looking for a good reliable, Honest Service. Again thanks Joshua for your outstanding Job today!!!!😁

Al
Review №14

Thank you for your attention to detail and for always showing up on time. You all are very professional and I would highly recommend . You are a company that takes pride in their work and listens to your customers.

Sa
Review №15

It was time. We made the switch to refrigerated air, and went ahead and got our furnace replaced with a new central heating unit. This system already feels amazing this summer. And I am looking forward to a cozy winter also. The team that installed our unit was prompt and did a great job. Awesome customer service and professionalism.

Sa
Review №16

Outstanding service from Gonzalez Heating and Cooling! Staff are professional, courteous, and punctual. Gilbert who was the service technician that serviced my AC unit is knowledgeable and efficient employee for Gonzalez Heating and Cooling. Great Guy! I highly recommend, and for now on will be my go to place for my heating and cooling needs! Thank you Gonzalez Heating and Cooling!

Sk
Review №17

They just replaced my swamper with a Train AC/furnace system and did an OUTSTANDING JOB! They got the NECESSARY PERMITS WHICH many other HVAC companys said were not necessary (because they obviously wanted to take short cuts to save $). The installers were POLITE, PROFESSIONAL and did an outstanding job! Plus they were the MOST REASONABLE BIDDERS!! What more can you ask for! I HIGHLY RECOMMEND THIS COMPANY! And everything passed City inspection!

Ev
Review №18

Never showed up to give an estimate and was so quick to go over pricing without taking measurments. Would not recommend this place

An
Review №19

Because of the two AC units they installed our home has been super comfortable this summer. And well have our new heating units going this winter. We are very comfortable and happy with Gonzalezs services. Thank you very much!

CE
Review №20

Technician Mr. Jose was thorough in his explanation of what was wrong. He went into detail of what happens to the heater furnace when these problems surface. He was polite and answered questions with a direct answer. Above all, he showed up ahead of schedule.

Es
Review №21

As a landlord and someone who has invested in real estate for many years, I have had the opportunity to work with many HVAC companies. And Gonzalez Heating and Cooling is the BEST I have worked with so far! They are better in every way...more punctual, professional, courteous, and offer the best service and prices I have experienced. Give them a call. You wont be disappointed!

Ci
Review №22

The house is SO much more comfortable. And the system Gonzalez installed is much more efficient. We already notice lower energy bills as well. They do great work, and make sure you get the most out of your system.

Ka
Review №23

Rachel was AWESOME!!! Thank you for taking such good care of us!!!

Da
Review №24

Very happy with the professional work done on my thermostat and furnace. The technician did a very good job and met my expectations. Knowledgeable, friendly, and dependable. highly recommend.

He
Review №25

Gonzalez Mechanical did an excellent job installing my heating and cooling system. They were very courteous and professional, and very clean. When they were finished our house is so comfortable now. Great service and system!

Jo
Review №26

What makes Gonzalez Mechanical stand out is their great customer service, attention to detail, and punctuality. These are traits which are increasingly difficult to find in many of todays contractors. Great job!

Bo
Review №27

Our heating and cooling systems for our rental homes are all installed and maintained by Gonzalez Mechanical. Very professional and punctual. They get the job done when they promise consistently.

Le
Review №28

Gonzalez cooling is probably the most professional, courteous, company I have dealt with in years. Racheal, Gabriel, and Neftal were completely fantastic. There service was on time and professionally done. If your considering a refrigeration unit look into Gonzalez. You wont be disappointed. Keep up the great work.

To
Review №29

The whole team is great. My house feels so comfortable now. I give them an A One!

Da
Review №30

With the new ducts, registers, and heating and cooling system Mike installed last winter, our house was so comfortable and cozy during the winter and refreshingly cool this summer. We love our system and the work Mike and his team did.

Es
Review №31

Gonzalez crew was absolutely amazing. They came by on time stuck to their schedules were friendly, polite, and curtious. I would recommend very highly!*!!

Fe
Review №32

We had a really bad airflow problem, low pressure, low flow. We were losing air. But they fixed the problem. Our place is much more comfortable with the new ductwork they installed. Their work is perfect!

La
Review №33

Still waiting for call

Da
Review №34

Very nice experience and I highly recommend this company

Ol
Review №35

For many years Gonzalez has installed and serviced all our HVAC systems in my rental properties. His work is outstanding, and at great prices. I can trust him to do the job right.

ja
Review №36

Dropped me when I said I was not interested in solar energy only AC

Ti
Review №37

Professor and quick installation. Couldnt even get a call back from their competitors to compare prices.

Ra
Review №38

Outstanding service, installed 5 commercial HVAC roof top units, very please with their professional installation and on time delivery.

Fr
Review №39

Very unique customer service, very helpful, and went out of their way to make sure everything was perfect! Two thumbs up!!!

Ju
Review №40

Dont know about there service.But the eatimate that I got from them was twicesHigh from other companies.

Ma
Review №41

Gonzalez does the best work, always reliable and professional, and gets their work done on time!

Ar
Review №42

Happy with everything, great customer service, show up on time and the price about the same as others. Thank you

an
Review №43

Doesnt seem to do any difference from what I started without them

Ed
Review №44

Awesome service and professional installation!

So
Review №45

Unbelievable got lost then wanted to give me a more less price over the phone not very professional if u ask me what a shame

RC
Review №46

Awesome people!!

Go
Review №47

Never heard from them

Ad
Review №48

Nice

Information
6 Photos
48 Comments
4.4 Rating
  • Address:7201 Stiles Dr, El Paso, TX 79915, United States
  • Site:http://gonzalezair.com/
  • Phone:+1 915-345-1282
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Heating contractor
  • Mechanical contractor
Working hours
  • Monday:8am–4pm
  • Tuesday:8am–4pm
  • Wednesday:8am–4pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–4pm
  • Sunday:8am–4pm
Offerings
  • Repair services:Yes
Similar organizations