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Acorn Oak Property Management
506 N Mangum St #105, Durham, NC 27701, United States
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Acorn Oak Property Management

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Da
Review №1

Daniel Woodward was our property manager and he is awesome! He was always so responsive from the beginning, and he was a great mediator between us and the property management company of Acorn and Oak! We are so pleased with our three year spell being tenants in a house managed by A and O! Thank you all, we highly recommend you!! :)

Mi
Review №2

I just wanted to take a moment and thank our A+O team who managed our house rental here in North Carolina – even though it was only a short time! Hillary P. and Heather R. were great! They communicated well and responded in a timely manner. They were very helpful when we had some minor issues. We really appreciated this tag team duo! They almost make me want to buy an investment property to let you guys manage it! And, even when neither could make a final walk through and they arranged for Kim C. to hold our hand…She was great too! So, personable and friendly!So, thank you again and if anyone I talk to needs a management rental company – you know who I will recommend!

Su
Review №3

Ariel is amazing. She is so professional and prompt on any requests. This one is overdue. In our interaction so far I like the details she provides, responses to the queries and in some cases educating us if miss some details. She is taking care of our rental. In future, I wont hesitate to work with her again. Keep up the great work Ariel!

Im
Review №4

Ive had the pleasure of working with Kimberly Conen at Acorn+Oak. Shes kind, respectful, professional, provides exceptional customer service, and very timely with requests/responses. She listed and rented my home within 30 days (in an area with hardly no rental properties). I continue to enjoy doing business with Acorn+Oak and Kimberly!

Cl
Review №5

Ariel with A+O has been amazing to work with. She has been very responsive the beginning and will definitely refer her and Acorn and Oak to my network! She is a great asset to the team.

Na
Review №6

Our experience with Acorn and Oak managing the property at 116 S Driver Street, Durham, NC was very positive, all thanks to our property manager, Brendan Smyth. He was a pleasure to work with - very responsive, prompt, and courteous. Brendan always went above and beyond to make sure all our interactions with Acorn and Oak - maintenance requests, move in/out, inspections, etc. went smooth.

Ta
Review №7

FIVE STARS, 10/10, TWO THUMBS UP.... any other accolade I missed? We rented our home in downtown Durham with Acorn and Oak and have nothing but positive things to say. We worked with Daniel and he was professional from start to finish. He communicated in a timely manner, acted with our interests in mind, and quickly secured renters and occasional vendors for our home. The vendors that Acorn and Oak used for small fixes throughout our home were also timely and affordable (better than any we could have found ourselves!). Acorn and Oak made renting our house a breeze. If you are considering using a rental company for your property, I would highly recommend that you use Acorn and Oak. Daniel went above and beyond for us, as I am confident that he would for you. (Promise this isnt a sales pitch. We were just that happy!)

El
Review №8

Johnny Farfan is my property manager, I having a very positive experience with him; he has been very response with a prompt response from the beginning, professional and kind. A good mediator between me and the landlord.

Br
Review №9

Contacted this company in regards to a townhome available for lease. Got one email back from Jackie Barefoot asking basic questions, I responded the same day and even called her work line to set up a viewing but had to leave a voice mail. Three days go by and I still have not heard a response. This is my first experience and impression of this management company and based of that I would never want to work with them.

Ra
Review №10

Danny Reynolds is one of the kindest and most responsive people I have had the pleasure of communicating with when it comes to Acorn and Oak! He has helped me resolve issues regarding more time-sensitive matters, and will always find a way to assist. Hes efficient, thorough, and is always a joy to speak to!

Je
Review №11

My family and I had a great experience with Ty Parker! Whenever we had an issue, she was quick to respond and handled it to the best of her abilities. She was truly an email or call away whenever we needed her, and shes stuck her neck out for us countless times. If anyone has the opportunity to meet her/work with her, youll have a knowledgable, supportive, and helpful person by your side! Thank you for having Ty on your team!

St
Review №12

How lucky are we! Our interactions with Brooke P. and Jeffrey M. have been nothing but amazing. Brooke updates us with our property news and reaches out when there are things to discuss. Her timely response to emails and texts have been a wonderful bonus! Brooke has given us options to choose from when possible, and walked us through each step. For new investors like ourselves, that’s priceless. Thank you A+O for having amazing property managers! They look out for their landlords and tenants, and we are grateful for them.

Ca
Review №13

Worst experince with a company of any kind in my life. We have now, as of 60 days after our lease has expired been told that we will be receiving $20.04 out of a $1,650 deposit back on a house that we left in fantastic condition. This is like spitting in my face and giving me the finger. While living there we reported several times that the lawn was not being cut every two weeks but more like every 6 weeks to no avail. I often would have to cut it myself so our children could play outside. We were told on a Sunday that not having running water does not constitute an emergency and that they did not have anyone on call that could fix it. This is a property management company, how do you not have someone on call? A house mind you where we have 4 kids all 4 and under and 2 adults. It took about 9 months to fix a broken ice maker that is still not fixed to this day. Our property manager, Ashley, at times would take weeks to respond to phone calls or texts. After moving out early I tried to expedite the close out process in early July so we could get our deposit back sooner. We were not contacted until July 29th about potentially doing a walk through on the 31st when I could not make it. We were not given a list of purported damages until 30 days after our lease had expired and never given an opportunity to correct the purported damages ourselves. We were then told that they could keep our deposit for an additional 30 days because they supposedly hadnt received all of the invoices from the contractors repairing the purported damages. Our property manager, Ashley, will not respond to calls and voicemails as well as her superior, Veda. We have never seen before and after photos of the purported damages and have not seen receipts or bills from the contractors who fixed things. Many of the items we have been charged for we did not cause including broken siding that the landscaping company did. We were charged for putting in window air conditioning units in the upstairs bedrooms which would reach 95 degrees on hot summer days because we did not ask permission. What other viable solution does not result with small screw holes in the windows? The upstairs is unlivable without them. Weve been charged $463 for excessive scratches on a ceramic cooktop that was not new as they claim when we moved in. The owner had lived there for several months prior to us moving in. If there are any scratches believe me they are not excessive. I could go on and on about the ridiculous charges are but will stop there. If there is not some sort of resolution they will be contacted by our lawyer. It is not about the money it is about principal. You do not treat people this way.

Kr
Review №14

We have had the most amazing experience with Acorn + Oak Property Management thus far. We have had the pleasure of working with Anne Krohn as our direct point of contact and were so grateful to have her! She has gone above and beyond to help us as we relocate to the area from out of state. Shes been there every step of the way, making our move just a little bit easier. From helping us to find the perfect home for our family to going to the house to bring delivery boxes inside for us. The service of professionalism and personalization is unmatched. Very pleased with our choice to go with Acorn + Oak Property Management and thankful to Anne for all of her help and responsiveness!

Je
Review №15

I have to say as a property owner and investor and having dealt with many property management companies, Lesley Guiditta at Acorn + Oak is simply the best. She is super responsive, always goes above and beyond, and is the example of what great customer service is all about. Acorn + Oak has a culture very focused on the customer, and Lesley is the embodiment of that ethos. Thank you from both of us - Jeff and Lee

yo
Review №16

Ty Parker was the BEST person I ever met. She is Very Organized and Professional. She will help you get things done. I really appreciated her help very much. I highly recommend Acorn and Oak, especially with Ty.

Te
Review №17

I worked with Acorn + Oak for a few weeks in getting support to manage my property. Jillian was the rep that I worked with. We went through all the motions to get my house set up to be managed and at the last minute (admittedly) I changed my mind and decided to sell instead. I have to say, I’ve never had such a kind and professional response from a company being informed that I no longer wanted to move forward Jillian was incredibly kind and understanding. Throughout the whole process of setting up my account she gave me a very personal experience. I did not change my mind because of anything related to the company. Acorn + Oak we’re incredibly professional and I felt very comfortable choosing them to represent me and my home. If you’re thinking of hiring a property management company, I could not recommend them more.

Ma
Review №18

Daniel has managed my propriety for the past couple of years and did a stellar job. He was always available and took care of everything I needed. Highly recommend.

Ma
Review №19

DO NOT RENT FROM THIS GROUP. Full of unexpected fees. Feed us $500 for finding a sublease (also fee if you find your own sublease for a lesser amount) for us and were completely ineffective at finding subleasers, we had to find our own and they refunded nothing for that. Meanwhile, they interrupted constantly for tours for AFTER our lease ended, included unannounced tours that caught my roommate in their pajamas. Sent deposit back over a month late. Communication spotty and ineffective--always waited until the last possible moment when prompted multiple times for a response. Would not recommend, terrible customer service.

Le
Review №20

Lesley Guiditta has just been a gem; we don’t know what we would do without her help with managing our beautiful home! She quickly earned our trust right from the start with her professionalism, responsiveness, and follow-through. Her proven ability to deliver on commitments and proactively solve issues, both big and small, have made her an invaluable partner in the care and maintenance of our property. We purchased our home from out-of-state, and Lesley knew exactly what needed to be done in our unique situation. She provided frequent updates, sent ample photos, and did whatever it took to solve whatever problem or issue we were facing. She went out of her way to make extra stops at our house on her way home from work, to work, on weekends, evenings, etc. to investigate problems and resolve issues. She is a master coordinator and facilitator. Lesley has liaised many appointments for us with landscapers, pool servicers, and inspectors. She masters the agenda so well and gets things done so quickly, we are made to feel as though we are her only clients!

Co
Review №21

Acorn and Oak bought the house we were renting in 2020, and what we had hoped would turn in to a more professional experience became a nightmare. When our heating broke, despite constant communication, it took over a month for it to get fixed in the middle of the coldest part of the year. A&Os solution to this was not to rush maintenance over, but provide us 2 small space heaters for the month. They also gouged us on the security deposit (despite not seeing the inside of the house we were renting when they bought it!) and then mishandled that and sent it all to one person. Terrible experience, will be advising everyone I know to never deal with this company.

An
Review №22

Our experience with Nicole and her team at Acorn and Oak has been nothing short of fantastic. She truly goes above and beyond to make sure you are taken care of. Prompt communication, diligent, and thoughtful. Nicole is a pleasure to work with and I would HIGHLY recommend her and the entire Acorn and Oak team to both owners and renters.

Jo
Review №23

We have been renting for a month now, A&O has been really good at responding quickly.The only thing I have to complain about is the millipedes we have in the house. They have sprayed twice but nothing helps. They were told we have standing water by our AC unit outside and that it needs to be addressed. This is the one time I have not heard back from them.

An
Review №24

Acorn Oak Property Management is extremely a pleasure to work with. They have diligent efforts and very thorough. There high level of professionalism is very assuring. They genuinely try to help people meet their needs. They are very responsive easy to communicate with. Their kind demeanor and pleasant attitudes makes your experience very comfortable. They are the epitome of great customer service! We had the privilege to work with on of their agents by the name of Britney Womack. She was phenomenal in every aspect of our transition. Thank you Acorn Oak Property Management!!

Am
Review №25

I was a tenant with Acorn + Oak for four years and had a great experience. They are very friendly and responsive when issues arise.

So
Review №26

Where I stay was being managed by them. Because this was more of a third-party response. I can only talk about their response to maintenence issues and rental procedures. Overall, this was a great experience. Although I never seemed to win, they have monthly raffles for tenants whose rent is on time.

Ad
Review №27

I lived in an Acorn & Oak property for the last year before recently moving into a new home with my fiancée. If youve ever lived in a college town like Chapel Hill then you know that leasing agencies are a mixed bag, and there are many shady or predatory companies. Thats why I was especially pleased to stay in an A&O property managed by Lisa. From day one (when I was greeted with a nice welcome package and an immaculate space) I felt like I was in good hands. Though a few maintenance concerns popped up through the year (normal for any property), Lisas team was always quick to help me get things fixed. I have recommended A&O to friends in the area in search of a new house or apartment. They are professional, friendly, and responsive.

Ti
Review №28

Lisa Reitzes manages our property and we have felt in good hands from day one. The property has been solidly rented and Lisa has been proactive about keeping us in the loop about tenants’ plans and prospective renters. The property has been kept in good shape and she has been responsive to repairs and renters concerns. Lisa’s management has been exceptional and we can’t recommend her highly enough.

Co
Review №29

Johnny showed up over 30 minutes late to show the rental property. Upon showing us the rental, he stated how we were the first to view it and no applications were in yet and ours would be the first priority since we had viewed the property and applied. I applied immediately after. A few days later I REACHED OUT to contact HIM and he said that it had been rented to someone else without even reviewing our application. Super unprofessional and lacked communication.

El
Review №30

Jeremy has been a great, friendly resource, both in my application/move-in process and in my time since. Hes always timely and thorough with his responses and willing to help with any question. Definitely the best experience Ive had with a property manager/company!

Jo
Review №31

I moved into an apt. managed by Acorn & Oak last summer. Johnny showed me the apt. with a virtual tour the current tenant had made. They respected the tenants wishes to not have any in-person showings due to health concerns: COVID-19. I signed the lease trusting them. After the tenant moved out, I did a walk through with Johnny and he was very patient. I wanted to get everything fixed before I moved in and they did it all! When I arrived in person to get everything ready to move in, there was a gift box from Acorn & Oak! It had some very useful things in it and was very much appreciated! I have lived in many states and other countries, but never got a gift from the management company before! They really go above and beyond!

Ad
Review №32

We have had such a great experience with Acorn & Oak & are so sad our time has come to an end. We had to move out of state due to work, but our time with Acorn & Oak & Daniel Woodward was awesome! I do not have one complaint. Our questions were always answered & our experience was great! Thank you Daniel & A+O!!

Be
Review №33

Working with Daniel was great! He was always quick to address any questions we had and was polite and pleasant.

An
Review №34

I worked with Lisa Reitzes to manage my property for 3 years, and she did an excellent job. The entire company is extremely well run and professional, both on the landlord side and the tenant side.

Aa
Review №35

We had a seamless move-in process thanks to Lesley. We were able to quickly tour and apply for our unit, which was important because we didn’t have much time to move out of our last apartment before the lease ended. Lesley has been much more responsive than past leasing managers we’ve worked with. She’s replied to all of our emails in a timely manner and has provided assistance when we needed it. We didn’t have any issues with the application or moving process.Our unit was exactly as advertised. We’re enjoying it so far and we think the price is fair. Overall, we’ve had a great experience with Acorn + Oaks.

ja
Review №36

We rented a property managed by Acorn & Oak for 2 years and from beginning to end it was amazing service! We worked with Anna Bloodworth and throughout the two years she was always extremely quick to respond to any questions i had. She also was very quick to reply and helpful with any issues we had at the house that needed attention and maintenance. Every time we made a request she responded immediately and the issue was taken care of within a day!Ive rented from a few other management companies and Acorn & Oak was by far the most responsive, professional and easy to work with! We never had to reach out more than once to get help. I highly recommend working with them.

MK
Review №37

My family and I had a great experience renting from Acorn & Oak over the past year. Our house was newly updated and in excellent condition, so we had very few issues arise, but throughout our entire rental period we felt very supported by Daniel Woodward - he was responsive, informative, flexible, and just generally so easy to work with. We definitely recommend Acorn & Oak for rentals in the Triangle area.

Da
Review №38

Daniel Woodward and Jeffrey McLaughlin have been great to work with in finding rentals, both very responsive and helpful. It was easy to find everything in Acorn and Oaks online portal and maintenance was taken care of promptly. Would recommend to anyone looking for a home in Durham.

Ky
Review №39

I have lived with Acorn and Oaks for 2 years now at 2 different properties and they have consistently been the best rental agency I have worked with. When the market standard for rentals is from individuals who barely care for the property and charge excessive rental prices, Acorn and Oaks has maintained nice properties for reasonable rent. They have always been timely with repairs and providing feedback. Adam Hedrick has been the rep I work with and he has been responsive, timely, and accommodating. I could not recommend a rental agency any higher than Acorn and Oaks!

Li
Review №40

We rented a single family home through Acorn + Oak for 3 years and it was a great 3 years. Lynlee and Heather were our primary property managers throughout the years and were attentive and responsive whenever we needed anything.We loved the house we rented and felt that from our and end and AO end it was taken care of very well.We would highly recommend renting through AO!

El
Review №41

Everyone we spoke with at Acorn + Oak throughout our search for a new home was friendly and helpful. We just moved in to our new place this week, and our property manager, Ty, had left everything so nicely set up for us! She left a welcome home!! note on our chalk board, toilet paper in all the bathrooms, and sent us a very helpful email reminding us of everything we needed to know and do upon moving in. This has been especially helpful during the time of COVID, since we hadnt seen the place in person before moving from another state. Ty has been very responsive by phone, text, and email. Overall were very happy so far!

Al
Review №42

Jeremy Smyth is a great property manager! He currently manages 5 units for Alcove and is always looking out for his owners and his tenants. He is also very responsive to maintenance requests, and has great communication. Highly recommend!- Alcove Team

Vi
Review №43

My family&I been living in our rental house since February 2021 nice area fenced in back yard &shed for storage our dog Bruno also love it here nonstop play in back yard 😅

gr
Review №44

Ive been renting a property from Acorn + Oak for the last year and Jeremy Smyth has been nothing but exceptional to work with. Always responsive and helpful. I highly recommend them!

Yi
Review №45

Adam Hendrick is the broker that I knew 3 years ago. He was professional and patient to answer all of the questions. Renting a property from Acorn+Oaks is always a pleasure. They have an easy-to-use online portal to pay the rent and a fast response maintenance team to take care of all the needs. I strongly recommend Acorn+Oak!

qu
Review №46

I cannot personally say enough good things about Chris London. Not only was he responsive, he was professional, kind, and thoughtful. He made every effort to be available and help us with the housing process. Within 5 hours of speaking with him, we had a lease signed on our dream home. Furthermore, he was available for every phone call and email we had along the way (and there were a lot). He also made us feel at ease signing a lease from out of town, sight unseen which is HUGE. Thanks again, to Acorn + Oak. Chris was top notch.

An
Review №47

* My experience with Acorn + Oak thus far has been GREAT! Jillian has been informative, solutions oriented, and gracious. Jillian seems to be able to take me in stride, and discern when Im serious and when Im joking. Even when she saw the state of my messiness (Im in the middle of packing), she remained professional, unjudging, and good natured. I mention this because we all know the extreme stress of moving, and it can make us all a little bonkers. Having someone as calm and confident as Jillian helps alleviate my anxiety and let me focus on my move.

Lu
Review №48

I currently live in one of their units and Ive got no complaints about their service (even if Im in Garner and theyre based in Durham)! Lesley Wilson was my agent and she has always been responsive, informative, professional, and overall awesome! Easy to sign papers online, the inspection goes smoothly, and maintenance is easy and fast.

Ja
Review №49

I worked with Liz during my stay with Acorn + Oak and she was fantastic. Answered any questions I had and was very professional and responsive. I would absolutely recommend Acorn + Oak.

we
Review №50

No one answers the phone or calls you back....smh

Na
Review №51

Anne was a real professional and had made our lives so comfortable transitioning into the new place. She was always very responsive throughout the process and kept checking on us if we are having any issues. Love the new place.

Co
Review №52

It has been great working with your team. Ariel is awesome and has been very informative from day one. She replies back to emails in a very timely manner and addresses any questions that we have. Thankfully we have not had any issues with the tenants. Ariel is very professional and through in the work she does and we highly recommend her. Acorn + Oak is one of the best property management company in the Triangle area and we are happy to do business with them.

Ka
Review №53

We have great experience with A+O. Anne is really good at taking care of the things. Even though we had some issues with the first tenant, Anne handled the situation really well and found another tenant immediately without losing money. She took this as her concern and fixed it. Anne is very responsive and always available for any questions/concerns.Really appreciated the way she handled the situation and found a new tenant in no time. Great experience working with her and A+O.

Ki
Review №54

Anne was the best landlord/realtor. She was extremely responsive by both text and email, professional and kind. I am thankful for the time I was renting from her and Acorn and Oak this past year.

Pa
Review №55

Our agent Anna has been great! She provided excellent advice, referrals to high quality contractors, and follow through. Renting our property is now 100% painless. Anna and Acorn&Oak took care of everything.

Ji
Review №56

I was looking for someone to manage a rental property I was purchasing in the Raleigh Durham area. Acorn + Oak was recommended to me by a local real estate agent who uses them to manage property. Specifically I have been working with Cheyenne who has been fantastic.....timely, professional and on top of the details such as a final cleaning before the tenants moved in, resolving water damage and getting my permission when the cable installers needed to drill through an exterior wall. I believe they assign agents based on location, so you might not get Cheyenne but everyone else I have dealt with has been very professional and responsive as well. Highly recommend the team at Acorn + Oak.

De
Review №57

Horrible at responding. Weve already emailed 4 people and none have responded. We heard this was a problem but we went in a little optimistic. Worst property management ever.

Au
Review №58

I lived at an Acorn + Oak property in Chapel Hill for 18 months and have only positive things to say about the experience. The house I lived in was modern and well-maintained. Staff was pleasant, prompt, and attentive to requests. Throughout the duration of my stay, I had only 2 minor service issues. Each time, Acorn + Oak secured a professional independent contractor who was able to quickly resolve the problem. I also had professional circumstances change which necessitated a move outside the Triangle, and staff helped to secure a tenant to take over the last two months of my contract in a mutually beneficial agreement. Highly recommend Acorn + Oak!

Co
Review №59

Just finished 1 year of renting a great house that I really loved. Our property manager Anna Bloodworth was so amazing and we felt really lucky to be in her hands! After moving to Durham from Western North Carolina coupled with the pandemic and the year that 2020 turned out to be, I was and am so grateful for my first Durham home and Anna’s availability and support. Can’t thank you enough, Anna!

Be
Review №60

We were able to rent a wonderful home on short notice for a very reasonable amount. The property managers and home owners were so kind and helpful with every question and interaction. When we purchased our own home before the end of the lease Acorn and Oak was wonderful in finding new tenants to take over our lease quickly. The process of showing the home and moving out could not have been any better even during Covid!

Ow
Review №61

Acorn+Oak is a fantastic company to work with for property management in the Triangle area. As a property owner, working with Hillary Prazak and Heather Ragosta was great! They are a super responsive team who made the whole experience from initial listing to ongoing management a painless process. I highly recommend them for all your management needs!

Ma
Review №62

From a tenant point of view, the experience with Acorn + Oak property management was top notch. They were extremely responsive to questions and concerns. I recommend them for any property owner who needs a professional management service.

wh
Review №63

Im an out of state owner and Acorn + Oak has been placing tenants in my SFR for several years now. Despite not yet being able utilize their full service management (though I plan to as soon as rents allow for that expense), I have received fantastic service, support and dedication from the team. I started working with Adam, later worked with Lynlee, and Im now back with Adam and can so far say everyone there seems to extend the same level of professional service. Thank you A+O!

Ju
Review №64

Our experience with Acorn and Oak was very positive. We worked with Daniel Woodward who we highly recommend. We rented the property sight unseen as we were moving from out of state. Daniel was extremely helpful and responsive to every question or concern. We had a few minor repair issues and the Acorn and Oak portal system is very easy and efficient Overall, we would highly recommend Acorn and Oak. Ask for Daniel Woodward!

Ha
Review №65

My partner and I worked with Brendan Smyth several times over the past year and he was wonderful to work with. Brendan was responsive, kind, and diligent. I recommend working with Acorn and Oak and if you can, definitely ask for Brendan!

Al
Review №66

I highly recommend Hillary Prazak and her team to manage your property. I always feel that they have my best interest in mind and that they are on top of things. We just changed tenants and we had a new leased signed a month before my last tenants moved out and there was only a few day window that the house was empty before the new tenants moved in. The transition to new tenants was completely painless and I didnt have to do anything, it was all handled by Hillary and her team. They take care of scheduling any repairs and cleaning and everything is done for a very fair price. I have had several times where I wasnt sure if I should replace something or not, or have a small thing taken care of or not and Hillary has always given me great advice and explained the pros and cons of each decision. They did a great job screening tenants and making sure that I have great people moving in to my property. They have a great owner portal for keeping track of income and expenses. It makes it extremely easy to keep an eye on everything. Look no further for property management in the Triangle!

So
Review №67

Acorn and Oak was a great company to rent from. Daniel Woodward, was our agent for the entire time we lived in one of their property’s. He always responded quickly and took care of any issues we had promptly. They were very accommodating with our dogs. It can be hard to find a company that’s dog friendly and that doesn’t charge an outrageous fee. Acorn and Oak was very reasonable and happy to work with us even though we have multiple dogs. I would highly suggest this company to anyone looking to rent a home.

Za
Review №68

Acorn + Oak Property Management are the leaders when it comes to property management here in the Triangle. If you are an owner of a property looking to have a company handle a residential rental property, look no more! Their team is professional and if an issue arises, then Danny Reynolds, their Maintenance Coordinator, will assign it to one of their trusted vendors and have it address quickly! Very friendly too!

An
Review №69

So happy to have found Acorn + Oak prior to our move to Durham. We were unfamiliar with the area and the brokers at A+E answered all of our questions and helped us find a great home in the end. Love the online portal that allows us to fill out maintenance requests and access our lease with ease. Would highly recommend using their services! Ashely left a welcome home package for us upon move in and has been very responsive with any concerns we have (which are few and far between)!

Ka
Review №70

The representative talks down to women and feels a need to mansplain things. I am so happy I am no long doing business with them.

Ga
Review №71

I have been working with Chris London as the independent Home Inspector for Acorn and Oak. He is thoughtful, efficient, organized and very professional. I recommend and enjoy working with him.Gary BaumTriangle Complete Home Inspections.

Kr
Review №72

Had a scheduled appt to see a home after waiting 20 minutes we contacted the property manager and he told us the house was already rented. Instead of canceling the appt he ignored us and allowed is to still drive out there. Very unprofessional

An
Review №73

Jillian, has been really helpful and responsive. The moving process has been a great for me and my roommates. The house was clean and nice when we moved in.

Ji
Review №74

Johnny Farfan is managing my property, and Im very happy. He is very professional, responsive, and thorough. He is the best manager Ive worked with. Strongly recommend!

Da
Review №75

They made a mistake on their end turning a 12 month lease into a 13 month lease and would not let us get out of it at 12 months. The property was highly misrepresented and not worth what was being charged for it.

La
Review №76

I had never heard of Acorn + Oak Property management, until one day they had took over management of a property that i was currently renting. Immediately they came in and fix all the problems that i had been complaining about . They have a nice website that make it easy to Pay your bill or put in a maintenance request .The staff there is very friendly and professional . Special thanks to Lynlee Maddren, she was always there, no matter the problem she made sure to follow up until its solved.Thanks again and i will definitely give Acorn + Oak 5 stars

Ch
Review №77

I would definitely recommend Acorn and Oak to anyone looking for a quality rental agency. Anne Krohn gave us the best experience with going through a rental process. In the past, Ive rented in NJ and Texas, and was not given the care or professionalism that I was given through this agency. Anne was on point to respond quickly and answer any of my questions or concerns. We appreciate her thoroughness while explaining the application process and also reaching out to the home owners, in regards to some minor repairs. The rental house was immaculate upon our move in day and couldnt be happier. Id also like to point out the nice Welcome Home gift box, filled with useful goodies, that was awaiting our arrival. Such a thoughtful touch to start our tenancy. Thank you!

Tr
Review №78

This is my second experience with Acorn + Oak while living in Durham. Both have been positive.My lease was running out at my previous location, and I was interested in renting a house with a fenced in backyard for my dog. The first place I looked at with Ariel K. from Acorn + Oak didnt end up working out, but Ariel helped me apply my application to another house and I was able to get approved in move in prior to current lease expiring.I appreciate being able to handle all the application / leasing / payments through an online portal. Having all the information I needed in one place made the move-in process and utility transfer easy.

Jo
Review №79

I have nothing but positive things to say about working with Acorn and Oak, and especially our property manager, Chris London. He has never taken more than a few hours to respond to every maintenance request and has always checked to make sure the issue is resolved. He has been very respectful of our privacy and has never entered our property without giving ample notice. Especially during covid he has been accommodating in allowing us to fix things on our own, e.g. by supplying the necessary part so we dont have to have a stranger in our home. Acorn & Oak is a professional rental agency and they show it. The web portal is also really well designed and easy to use.

ke
Review №80

Have been renting with Acorn & oak for 2 years, 2 leases at 2 properties. Everything was smooth from the first place to the 2nd, but now since we are leaving acorn and oak as our property managers, the problems arise. Now suddenly my 12 month lease is 13 months, I was forced to pay a 13th rent payment after already moving into my own place. They will also do whatever they can do keep your security deposit. Do not recommend

jo
Review №81

Acorn + Oak has done a great job managing our property for the past year plus. Our rental property is an older home (1935), so we were concerned about maintenance issues. Danny Reynolds has been a great help with the service requests; he is always prompt, professional, and friendly! Both Danny and Michelle have made the management process as simple and worry-free as it can be for an owner.

Ke
Review №82

They are a wonderful property company to tebt from!! The property managers are so helpful, very friendly, understanding. They are very prompt with maintenance or any other issues that you may be having. I only been a tenant for a month and half.

Wh
Review №83

I usually dont write reviews but this perfect duo was worth the time. I am hard to please but let me tell you all that Ty and Carrie has been attentive to my family and I like no other. I really feel like I am their only client. not only when an issue arises are they prompt in handling the matter; but through the entire renting process they were patient, knowledgable and friendly with my family.

Xa
Review №84

This property management company is fantastic! I rented thru them for about 2 years and the experience was just great. Chris London was a pleasure to work with. He was always so responsive and always took care of anything I needed. I would definitely employ their services again.

Ka
Review №85

Acorn + Oak Property Management is the leader when it comes to property management companies here in the Triangle. If you are in the market looking for a wonderful place to live, look no more. Their team is professional and can help you/your family find that preferred location. And if an issue arises, then Danny Reynolds, their Maintenance Coordinator, will assign it to one of their trusted vendors and have the issue address quickly!

An
Review №86

We have just rented an apartment for my son using this company and they have been awesome to work with. We have worked with Lewis Bowles and he has gone above and beyond to be helpful! His customer service is excellent and it has been a pleasure to work with him! I highly recommend this company if you are in the market for a rental unit!

Ri
Review №87

Danny Lopez helped us out when we had a hard time looking for a rental property. We would happily use Acorn + Oak for any future rentals . Very professional.

Ca
Review №88

I’ve had such a great experience renting with Acorn + Oak. In particular, Jillian Hourihan has really made my experience what it is. Renting and moving can be stressful, but not with Jillian. When I had a question or concern, she responded right away, thoroughly and professionally. She has been so attentive to detail and always willing to make sure the whole process is seamless and the properties are immaculate for move-in; everything has exceeded expectations and I couldn’t be happier. Thank you!

UN
Review №89

Easily the worst landlord experience I have ever had. they have no regard for the happiness of their tenants. a+o quickly has put the blame back on us for all of our issues.

Mi
Review №90

Finding a quality rental property can often be difficult and time consuming. Until now, I used Zillow and Craigslist to search for homes. Acorn and Oak Property Management dominates the competition as far as best available homes, customer service, and ease of transition. More specifically our Property Manager, Jeremy Smyth, made our move incredibly simple and was available for all questions and concerns. I highly recommend Jeremy and Acorn & Oak for all Rental Property needs!

Ca
Review №91

Anna Bloodworth was absolutely great to work with! I flew in from out of town with limited time to navigate a very competitive local rental market. She kindly and patiently answered all of my questions from our first conversation before I arrived to the lease signing. She also helped coordinate communication with agents representing other properties I was interested in seeing. I couldnt have asked for a better experience.

Ea
Review №92

Nicole, our Acorn rep, was there from the beginning and through the end of our stay. Lacey also helped round the experience to very satisfying and prompt customer service. We were put into a very friendly and safe neighborhood where all our daily living needs where met. Nicole and Lacey exceeded our expectations. Thank you - Acorn and Oak!I highly recommend Acorn and Oak for all your rental needs.

Di
Review №93

I have had nothing but the most positive experiences when using Acorn & Oak to help my clients find temporary housing or if someone is needing a highly skilled property management service. Carrie Kavadias is one of the most professional and helpful PM’s in the business. I highly recommend her to anyone needing this service!

Ju
Review №94

My aunt rented a house from Acorn+Oak.We were very pleased with our Manager, Stephen Vick.Any problems or issues were always handled promptly and professionally.I would highly recommend Acorn+Oak for any future rental needs.

Al
Review №95

We have been working with Acorn + Oak for 2 year, since we started renting our property. Hillary has been very efficient and caring. She has became a friend we can rely upon.

Er
Review №96

We live at a property in Chapel Hill managed by Acorn+Oak and we absolutely love it! They have been super responsive to our needs and want to make sure that we are enjoying living here. Stephen is our landlord and he has gone above and beyond to get us some picnic tables and grills!

Me
Review №97

I have nothing but wonderful things to say about Acorn and Oak! I recently inherited a home managed by Nicole Galiger and she has been amazing. She is incredibly organized and has wonderful communication about all things going on with the property. Best of all she handles everything! I dont know what I would do without her!

Ca
Review №98

We rented a Harkrader apartment in Durham managed by Acorn & Oak for 5 years, and Acorn & Oak was a great property manager. Brendan Smyth was responsive, kind, and understanding when we had requests. We broke our lease to purchase a home and Brendan very quickly found us a new tenant. We highly recommend Acorn & Oak if moving to the Triangle!

Ca
Review №99

Couldnt have asked for a better experience finding a home! Ashley is extremely helpful and responsive. Acorn + Oak has been great in making the moving process smooth and making our new home feel like home. Would highly recommend to anyone looking to rent a home in the area.

Mo
Review №100

My husband and I moved in one of their units in January and recently bought a house so we needed to get out of our lease. Their lease break options are very reasonable so we were able to find someone to take over our lease with no crazy fees or headaches. Johnny Farfan was very helpful at the end of our lease and even wiped down the ceiling fans for us when we forgot to. Had a few issues trying to get in touch with Brett Lam in the beginning of our lease but other than that this company was great to work with.

Information
59 Photos
100 Comments
4.5 Rating
  • Address:506 N Mangum St #105, Durham, NC 27701, United States
  • Site:http://acorn-oak.com/
  • Phone:+1 919-675-1444
Categories
  • Real estate rental agency
  • Apartment rental agency
  • Condominium rental agency
  • Real estate agency
  • Property management company
Working hours
  • Monday:10am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:10am–5pm
  • Friday:10am–5pm
  • Saturday:10am–5pm
  • Sunday:10am–5pm
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