I was having a transmission problem and took my truck to the shop that the dodge dealership recommended and they were clueless. I called auto works and they were able to get me in and diagnosed the problem and had me back on the road in less then a week. They also took great care of my truck and even parked it inside over the weekend for me. I would recommend them to anyone in need of a quality mechanic.
This is a great shop. Yes, you’ll have to wait to get in, but it’s worth the wait if you can. These guys do excellent work, do it quickly, and have reasonable rates with no BS.Came here on a recommendation from another customer who’s been taking their cars here for over 20 years. Now I see why. Very highly recommended
Honesty, quality workmanship, and a dedication to keeping the customers they have- what more could you possibly ask for? Denny and company here are diamonds in the auto service industry. I know this because Ive been burned and swindled in the past by more mechanics than I care to admit to. I know how good these people are because weve been bringing our vehicles to them for the last 8 years and even when repairs havent worked out as planned theyve done everything in their power to make the situation right.If youre in need of a decent, honest auto repair shop look no further than these folks.
Dennis was super helpful and honest. We were on a road trip and just passing through. He took the time to check our car out even though they were super busy. We highly recommend Durango Autoworks!
Been here numerous times. Staff is always courteous and helpful. They will do whatever they can to help you. They also seem honest. Could have charged me for things that were allegedly wrong that werent, and did not.
We were driving through Durango and had an AC issue. I knew finding a mechanic who could fit us in would be difficult. After calling 5 different establishments Durango Autoworks, who had no openings, told me to bring it in and they would run the computer to at least give me some details on the issue. Before running the computer the gentlemen looked at the compressor and mentioned how the issue was due to the ground wire not being securely connected. He fixed the issue and we were on our way. Reminded me exactly what you want in a mechanic shop. You can tell they make relationships with their customers and are passionate in what they do. Highly recommend.
My son put the wrong fuel in my daughters Jeep Liberty. I dropped it off after hours and they had it running again the next morning. Good people, great value and fast service.
Great customer service. Ian even fixed my bike chain after it broke so I could ride home after dropping off my car for service! Thanks again!
Amazing, honest, and kind! I have taken my car here for years and they always take good care of me and my wallet.
Ian was very accommodating in addressing an air conditioning issue with my van.
We came to Durango and my check engine light came up on my Ford F150. Called the Ford dealership and they said they could make an appointment 8 days out. Called Durango Autoworks and they said come on by and they would check it out. It is nice to have locally owned service that provide service. Makes you wonder why anyone uses a Ford Service department. Thanks Jared and Durango Autoworks.
Got it done as a tow-in in a couple of days. Parts below what I could find online. Caught a worn belt issue.
I have a custom hot rod that needed an alignment. Jared took the time to insure it was done correctly. The staff was friendly and professional. I will highly recommend their services to anyone.
These guys rock! They know what theyre doing. They are honest. And they charge reasonable prices.Because of that, it can be hard to book an appointment. So try to plan ahead.
They are always fantastic.
Great customer service with honest mechanics!
These guys always take great care of me. The wait can be long but I wouldnt take my vehicle anywhere else and if I could Id bring them my motorcycle too
They saw us immediately about a minor issue while we were heading through town despite being booked up through next week. Everybody there was friendly, fair and they saw to our needs very quickly so we could get back on the road!
These guys were so quick! We stopped through on our way to Albuquerque and this was the first auto shop to come up! They diagnosed our car in less than 5 minutes and didnt even charge us! Awesome.
Have taken 2 of my vehicles in multiple times for repeated issues. Had my Jeep in there 4 times in 6 weeks to fix transfer case seals. Kept leaking, had to eventually use another shop. Had my Tahoe in there twice to fix oil cooler lines (still leaking) and exhaust manifold. No quality control.
These people are truly nice, helpful and HONEST. We were from out of town on vacation and our car needed a new alternator, they got it from the dealership ( not available from other auto parts stores) and replaced within 3 1/2 hours . They were very fair in the cost! A big shout out to Chris in front office as she delivered and picked us up from our hotel.Many thanks
Always have taken great care of my vehicles. They are honest when things need to be replaced or if it can wait. Pricing always seems fair and the work done is quality.
Lady over the phone is horrible. I didn’t even schedule an appointment because she was so rude
Got my car in quick, finished by mid day, and was spot in with the estimate given. All staff I interacted with were friendly and kind. I will surely be back for any job outside my scope.
My brakes have been squeaking and I was told in the past the brake fluid was dirty. Im moving my car across country next week and wanted to get the brakes inspected first. Called around to several places in town for quotes, and Durango Autoworks was the best quote I got. I was able to make an appointment for a few days later. I dropped my car off on the day of the appointment and it was done within 5 hours of dropping it off. I went to pick it up, and I was being charged $30 more than what I was quoted on the phone. I told the person closing me out, and after confirming I was in fact quoted less than what I was being charged, they honored their original quote. I was very grateful for that because with moving across country, Im trying to save as much money as possible. I went with Durango Autoworks because they had the best quote, so I was very happy they honored this quote even though it seems it might have been some sort of mistake. Thanks Durango Autoworks for your honest business!
I have taken my car here 2 times now and the service has been amazing. they have got me in quick, quoted me a fare price and stuck to that quote. they have even looked at other things on top of why we took the car there. they are all super nice and friendly. thanks guy for the work you do.
Great shop, great people, great service. Ive been bringing my cars to Autoworks since 2008, and Ive never been disappointed. From my VW Eurovans, Nissan, Honda, you name it they can handle it. Thanks Autoworks!
We were traveling home to Florida when our Class-B RV broke down near Mancos and we were towed to Durango late on a Friday night. First thing Monday we called Autoworks after researching a few other mechanics in town. They answered right away, and although they were pretty booked, they said they could fit us in due to a few cancellations that day. When we arrived, they were expecting us and made special accommodations for our dog. They even filled a bowl of water for him to drink out of.They got the RV in quickly and ran multiple test. This is the first mechanic that kept us updated throughout the entire process! Unfortunately the issue wouldn’t resurface and as far as the diagnostics were concerned, everything was running perfectly. They actually tried to recreate the circumstances under which the problem occurred to the best of their ability, but nothing showed.Lukas (Master Tech) and Dennis (Part-Owner) were VERY honest and professional. After a few hours, they gave us their best guess on what the problem could be (since it never resurfaced) and made a few suggestions. They never tried to up-sell us, they never tried to push us into getting unnecessary work done, I couldn’t be more impressed with the service I received. Even just watching them interact with customers while we sat in the waiting room was impressive. Definitely recommend.Thanks Autoworks!!
Overall great experience. They worked on my 97 Subaru from the east coast. I feel they improved the performance and gas mileage on my much loved car. I would highly recommend this place.
I came here because they had great reviews. They did not disappoint. I was moving to Durango, and my alternator went out thirty minutes from town. I was able to make it the rest of the way, and took my car straight to Durango Autoworks. I had a thousand things on my moving to do list so I was overjoyed when Dennis told me he could have a new alternator shipped and replaced in a matter of hours. While he was waiting on the part he noticed my oil cap was loose and leaking oil. He fixed it and topped it off at no extra charge. Now that is customer service. I’ve been taking my car there ever since.
Perhaps the most genuine honest business I have ever dealt with. I know that these guys will do the job and I will get a fair honest diagnosis and price
Its ok. Front desk lady not super friendly. Basically acted like it was a nuisance...All I was wanting was my transmission flushed...Still runs good so apparently the tech knew what he was doing...
I was really impressed with these guys. I drive a 99 Subaru and dont want to put a lot of money into it. They found me a replacement steering knuckle for 35$ (!!!)- did my wheel bearings, brakes... really good job, and really fast. I had my car back the next day, and the delay was only to get the part from a local salvage yard. They have my loyalty.
Absolutely amazing place, people, and prices.Im new to the area and met Dennis at a free get your vehicle winter ready @ Nappa. He was one of 2 mechanics there helping check out vehicles. Long story short, he noticed my oil filter was leaking (just had oil change done so he felt they over tightened it). Anyhow he told me to call his shop and hed get me in right away and check it out. I did so, he fixed the problem and even redid the oil change.Since then ive been back 3x to have my vehicles brakes dones, 4wd serviced, and oil changes. I own a 2001 GMC Yukon XLI drop it off in the morning and he has always had it done before ive had to pick my children up from school in the afternoon. Even offering me a ride home in the morning so i didnt have to call uber or lyft!I called around and no one could beat his prices for labor and parts.Just a good, honest shop. You rarely find that anymore, most shops see a female and know im clueless about cars and will take advantage of your lack of knowledge tegarding vehicle.Id give 10 stars if I could.As long as I reside in Durango, this will be my go to shop!!!
Fast and honest place for almost all mechanical work.
I will be back!
Incredible personalized service. You will be known and remembered by this helpful staff. Grateful they are a part of our community.
Jared was really helpful. Quick and honest service. We really appreciate it!
Quick service and kind, honest people! I stopped in because of a clanking noise coming from the front right tire whenever I hit a bump. I was concerned something major was wrong with my suspension. The mechanics diagnosed the issue quickly and informed me that all that was wrong was that a bolt was loose and the washer beneath was rattling. They fixed the problem and didn’t even charge me!!! What honest, kind people! In a world filled with shady mechanics, I’d gladly bring my vehicle back for repairs anytime to this place.
I have been dealing with this company for over 15 years and theyve always been honest and offered great service. The best place to get your car taken care of in Durango.
Good service and fair prices.
Great Service, fair prices, good, friendly people.
Ask to have Jim work on your vehicle, hes the best mechanic ever! Autoworks is a good shop and they stand behind their work.
Great service, friendly, personal and reasonable pricing.
My girlfriend has taken her vehicles here for years. When I had an issue with my transmission oil cooler lines on my 03 VW Passat, Jim made the time to get me in and get me back on the road. Great service and friendly. Highly recommend.
Scott and Justin answered every question about my hybrid professionally and knowledgeably. Not only are the prices fair, but customer service is great, thanks again!
Amazing work, and great customer service done timely and professionally. I will be back and would highly recommend!
BIG shout out to Chris in the office and Dennis the mechanic. I needed a switch for my brake lights. I was on the road in CO without brake lights and knew my best bet was Durango for the fix. I called Autoworks on the phone and Dennis found the part and ordered it before I was off the phone. I was back on the road in 30+mins. They were super busy yet found the time to swap the part for me. THANK YOU for saving my road trip!
Good work at reasonable price! Were able to accommodate me on short notice when visiting my aunt.
Great friendly service, when I needed it.
Amazingly honest and fair — and I’m not even a local. I wish I had this place near home.
Honest service at a reasonable price. Highly recommended.
These guys are the best in Durango. If you’re looking for honest, quality labor in Durango, this is your place.
One of the Best places to have my personal vehicle maintained,. They are professional & honest.
Straight up honest. That’s what you need in a mechanic.
Had them replace my front routers and pads, which they did but also asked them to check back pads, which they DIDNT!! Less than a month later my truck was back in the shop, but ANOTHER one this time!
These people are awesome!!
A really good place to go for Mercedes maintanence and repair, because they really know these cars. They know how to diagnose problems, and they know which aftermarket parts are even better than OEM.
Best car repair in town, it does mean they are busy as hell so call ahead and get in line its worth the wait
These guys are the best, got my 54 CJ-3B going!
Jim is the best mechanic in town!
Quality work, fair price. What more do you want?
Great people, honest
Local. Living wage employer. Unbelievably trustworthy.
Very good work staff very nice
Horrible experience.
Very honest and good people.
Best auto shop in town, by far
Best auto mechanics in Durango, hands down
An honest shop.
$70 for an oil change. I wont be coming back
Not diesel friendly place