Staff was extremely helpful! On a road trip through town we had some alignment problems. In short time they had the problem diagnosed and got us a solution to get back on the road. Highly recommend stopping by.
Stopped in near closing time to set up an appointment the next day to have one of my daughters tires checked because of low pressure. They said they could do it right away if I could wait just a bit. Twenty minutes later I was on my way. Everyone there was super friendly, professional, and helpful. We’re just visiting Durango, but if I lived here, these guys would definitely be my first choice.
The people at JP tire are fantastic!!! I had a travel trailer tire fail on me. They were able to order tires and have them right away. I would absolutely recommend buying tires from these folks.
These guys were stellar!! Fast, Friendly and very helpful with getting me back on the road.
Great customer service. We were leaving Durango headed back home from vacation and low tire pressure warning light came on. The techs got us back on the road very quickly!
We are owners of a Sprinter Camper van and had break issues develop as we came down the mountain to Pagota Springs. We called several locations to have our brakes checked in Durango and could not be seen Ina. Timely manner. We just pulled into JB Tires to see what they could do. Although they could not provide service, they pulled 2 tires off to check the brakes. The brakes were fine and we probably had a solenoid or sensor burned. They did not charge for this although my husband did pay them for the time. This was wonderful for our peace of mine. Thank you.
Friendly and fast service. In and out with 4 tires mounted and balanced in under an hour.
Excellent customer service. Got my car brakes replaced faster than expected.
Do not go. They did a mount and balance, and the vehicle had huge vibration on the highway once I hit 70 mph on I70. Stopped into the first Discount Tire I saw and they were horrified at the balancing. JP had used .5oz per tire and the tires needed 3.5oz on average. They are BFG all terrains. Worst of all- JP had the weights on the wrong side of one wheel, which is why the vibration was so violent.Thanks to Discount tire she drives smooth as silk now.
Fast, cheap and very useful. Will come back again
These guys and gals know my Jeep well and take great care of it! Thank you!
Ive never gotten such fast service and with a smile.. just passing through and needed a tire to get home... thanks guys!
JP has always given great service. Reliable and helpful. Will continue to go to JP for my tires!
Fantastic staff, prompt service, fair prices, great product. 45 mins to decide which tires, pay, have them mounted, and out the door. Great time value, no BS.
Snow tire mix up.My girlfriend took her car there to put on snow tires. They told her you need to put the snow tires in the back for her front wheel drive car. She told them she always had them on the front. They insisted they are now supposed to go on the back. So she said ok but after they started working on the car she called me. After hearing what was going on I decided to swing by to see what the deal was. When I got there the car was on the lift and the mechanic was putting the tires on. I spoke to him and said we would like to have the snow tires put on the front because it is front whee drive. (Now this is where the one star comes from) The mechanic said: ok that makes sense to me, so I will put the snow tires on the front and rotate the ones in the rear. I said, yes, sounds good and took off. So when my girlfriend got home, guess where the show tires were... on the friggin back of the car. And two days later guess who had to get her car towed up the hill in our neighborhood because the snow tires are on the rear of a front wheel drive car. So whoever says to put the tires with the best tread in the rear of a front wheel drive car is flat wrong! Whoever came up with that scheme does not live in Colorado, and does not have to drive on hills. But that is not what Im mad about. Im mad that the technician said he was going to put them on the front then put them on the back any way.PS. Any one that tries to tell me that the tires with the best tread go in the back of a front wheel drive car can explain to me why I have been such an idiot all these years. Because I have always put my chains on the front wheels of my front wheel drive car instead of the rear wheels when I need to get around in the snow.
Best tire shop around
Great service I got a flat and they fixed it on the same day. They were very fast and the price was good.
Had a leaking tire that was tough to track down the cause of, guys at J/P Tire were very conscientious and thorough and made sure I left in good shape. Highly recommended.
Teenager at the front desk quoted me one price, then overcharged me after the service! I confronted her and she lied to my face about the original price!
Snotty attitude from the little girl at the front desk. The tech guys were very friendly though!
These guys aren’t the cheapest in town but may be the best ratio of price/value. Solid value tires and good service, they don’t have the super low end tires you’ll find elsewhere, and like for like I think they provide better value.
These guys have very wonderful experienced and knowledgeable mechanics! I did not realize they were more then a tire store but there mechanic Alec took great care of my vehicle! Got some new tires and an alignment at a good price!
Best place in town
We picked up a screw in a tire while visiting SW Colorado. Other shops required an appointment hours later, but J/P got us in right away, immediately repaired the tire, and reset our car’s inflation sensors. Great work in less than 30 minutes!
Super fast and friendly service. They fixed and replaced our tire in 5 minutes.
Best guys in town with out a doubt
Came in there on Saturday, got some quotes on tires from Daniel and was treated with exceptional customer service! Glad to see there is still some locally owned mom and pop stores left with great personable service! Steve there is very knowledgeable with batteries and has quite the inventory!
I got new tires for both my vehicles and an oil change at J/P Tire this past week. I could not be happier with my purchases, the price, or the service - it was all superb and I couldn’t be happier. Travis and his team provided excellent customer service and quality service. I highly recommend J/P Tire!
I highly recommend J/P Tire in Durango, Colorado. My wife and I are full time RVers and had a vibration issue in the front end of our RAM 3500. I pulled into J/P and the mechanic diagnosed the problem quickly and correctly. Tires ordered for next day delivery. The mechanic swapped out the bad wheel with the spare for safe driving. Got a call the next day as promised and had the service work completed. Steve and all that helped (i wish I had gotten everyones name) Thank you so much for all you do. Great customer service experience.
These guys are awesome. Great friendly service. Do anything to help.
I will most definitely be back to do more business! Very polite, respectful, and got done with my vehicle quick! HIGHLY recommend this shop for tire and brake work!
Stopped in here without reading the great stories people have shared about this tire business helping them out it late hours, etc. But glad I did. I had a low tire pressure light, and stopped in just to see if they would air me up. They did within minutes of me pulling up. And they found a crack in a valve stem. Since we have a 400 mile road trip back home, they recommended I replace it, which they did in very quick time, and a very low price. I highly recommend this crew if you are ever in need of tire service in Durango. Very thankful for these guys. Thank you so much.
Hands down nicest tire guys in town. Really felt welcomed in the shop, they explained everything and showed me what was going on. Couldnt ask for better service.
Thank you for being so straightforward and efficient, JP Tire Team! Your services are still the best in town! Keep up the good work!
I visited four tire/brake shops in town and only J/P Tire had a mechanic and the willingness to help on a Saturday afternoon. Goodyear said they could fit me in next week, I was like, man, I am traveling on the road, not living in town. Big O was like sorry I dont have a mechanic on Saturday. In other words, our business shouldnt be open on Saturday. I had the best service and help a person in distress could get with my wife and three children traveling at J/P Tire. Thanks for being a great place to help folks! Merry Christmas!
Best Tire store in town. Hands down! They even have a mechanic so that while youre getting your tires rotated and front end-aligned, you can get an oil change and maybe even a bonus tip that only a mechanic can give. ONE STOP MAINTENANCE-and right on my way to anywhere in town!I got some beautiful Michelin All-Weather tires for my Forester, my front-end got aligned and I feel like my vehicle is well-maintained, all in one very short, completely professional visit. I get free air pressure checks, tire warranty, AND rotation with every oil change! What a find for us ladies who hate driving around and waiting for hours while we get sub-par service.Awesome service, great team of guys, and a small-town, customer-centric business! Walmart, Direct Tires, Big O: watch JPs dust!
I wanna give a big thanks to the manager Travis and his crew Alec, Trevor, and Larnce you all are awesome and I cant thank you enough for all you do! If anybody needs anything done J/p Tire is the place to go! Garanteed great work!
The guys over at JP always know how to treat people right and are always very professional and trustworthy. Highly recommend without a doubt the best shop in the four corners area
Went to JP with a brake noise after having new brakes put on at another store. They diagnosed and fixed my issue quickly and didnt charge me a dime! Good people!
Travis, Steve and their team always take excellent care of me and my car. I have been doing business with them for over two years. They are knowledgeable and reasonably priced. I could not be happier with their service. Thank you guys!
Be wary of any additional work they try to sell you. I stopped going here after the second time they tried to sell me parts I knew I did not need. Worth getting a second opinion.
We were in town on vacation and had an issue with our brakes. They got us in quickly and even drove over to the dealership to get the part we needed. They had us in and out in just over an hour and charged us far less than I would have expected. It would have been easy for them to charge more given our situation. They were friendly and went above and beyond.
Absolutely fantastic. Friendly faces, fast service, and reliable help. Always there to help, and the same employees have stuck around for years. Its nice having such amazing people servicing my vehicle.
Super nice, knowledgeable, and does the customer right ❤️
This place is amazing! Every time I come here the staff is super helpful. I went in to have a tire looked at and Travis and Daniel had it patched and ready to go in 20 minutes! Travis is always super helpful in making decisions on a good tire and making sure everything is safe and ready to go.
Great experience with this place for a long time. Last visit I was informed, after a one-hour wait, that the new tires they put on for me a few years back were already on the shelf for six years before installation. Ok. Fine. Tires last a long time on the shelf right? But apparently my vaunted warranty does not. They wouldnt even look at balance/rotate on their tires because of the production date on them. Then they graciously offered a quote on brand new tires.Perhaps Im missing some of the finer points of the tire business, but Im certainly not missing anything about customer relations. Way to look to just barely past the end of your nose.
Travis and the gang are great at J/P Tire. I have used them for decades and they have always had great tires and excellent customer service.
Excellent bunch of folks. Honest people here that are very accommodating and friendly. Well worth the time and money. Thanks guys.
This was such a good experience! Our brakes were hot and shaking on the way down the mountain pass so we took the car into J/P tire in durango. J/P tire got us right in and did a brake check. They were honest and educational, you could really tell they want to make sure there are safe cars on the road!
Make sure you get a second opinion on any work they suggest!!!! Wouldnt do the alignment on my truck because they said the inner and outer tie rods needed to be done and the brake caliper needed to be done. $700!!!! Went to Affordable Automotive; turned out that none of that work needed to done. Tie rods werent too bad and a loose fit on brake line but the bushings needed to be replaced. HUGE difference!!!
These guys have the best customer service & they always get the job done fast!
Passing through Durango, I returned from the train ride to find a flat tire. The service station referred me to J/P Tire. It was 3:45 p.m. and they close at 4 p.m. I called and they said they would take care of me. As I drove in at 4:01 p.m., three men were waving me into the service area. The tire had to be replaced (two nails and a small cracked weakened spot). I departed at 4:20 p.m., the proud owner of two new tires. This was Saturday, the beginning of Memorial Day weekend. The men were very professional and the service was very efficient. They made the day for one happy camper.
Was visiting town and went in on a Saturday and got my rear brakes done. Great service at a fair price in a timely manner! Thanks Guys!!
Great service! great prices! Good guys to deal with!
Dont know anything about the tires but its a great place to get batteries.
Thanks Joseph. We got a check engine code while out of town and they were able to help us figure out what was going on.
I went in 10 minutes before closing due to a flat tire and they helped me out right away and even though there shift was ending very soon they still put 4 new tires on my car. Great service!
I got two new front tires, one at time. Alignment after second purchase first tire I had to crank spare down for them. They put tire on tread backwards. Second tire, @ alignment they told me 1.5 hrs most. Over 3 hrs. Later and and a few other customers come and gone, he comes up to me saying alignment was off due to old front in parts. He had a 400$ estimate printed for me. What he did not know was the paperwork in glove box 600$ in front in work. Chevy dealer, Indiana. Ill go down the block and have the competition turn the first tire around and recheck alignment.
This place helped me out 10mins before closing- Every other place in the area told me it was too late- Excellent customer service.
Terrible customer servive.They DO NOT stand behind the tires they sell.Go elsewhere,anywhere.
Needed fast service on a van as our church group was leaving town the next morning back to Oklahoma. Gave us amazing service and a discount as well.
Transparent, fair,good price and and service! Got a tire alignment and mount and balance new tires
I dropped my car off for an alingnment and to put 2 tires on ..took the staff 1 hour and 20 minutes to put on 2 tires and additional 1 hour for the alignment.. I was told at drop off that it would be 1 hour for both It took over 2 hours and had to cancel appointments.. I will not return to jp tires for any thing there people are rude and they seem to only care about the money and not the customer
Yesterday JP Tire went out of their way to help us with a flat tire from a nail so that I did not have to deal with roadside assistance or leave work! I appreciate their great customer service!
Last week a screw got into my tire and the tire could not be saved. I learned of three shops in Durango that carried the brand/model of tire. When I called the first two, they told me they didnt have the tire in my cars size and they would have to order it and then hung up. But when I called J/P Tire they said they didnt have the tire but could have it the next day and asked if they could order it.When the tire came in by noon the next day, they put it on my car as soon as I pulled in. The job was completed in the time it took me to do the paperwork.I appreciate that J/P made the suggestion to order the tire, gave me a time when it would be there and worked quickly to complete the tire change and get me back on the road with a good tire.
Ive had a good experience here over the years. Just yesterday I brought my car in because of sudden shaking in the front end. There was very little wait and they checked and diagnosed the car quickly and fixed the problem. We go here for most of our tire needs and they do great.
Fast service at reasonable price. recommended
After traveling to Durango I found a screw in my tire. I took it to J/P and they determined it didnt go all the way through. They removed the spare and remounted the tire at no charge! Its nice to get such good service when youre from out-of-town.
I’m serious about my tires. I roll a winter and a summer set per vehicle. These guys are straight up and not just trying to push a promotion on me.
Ive spent a lot of time in the discount and big o in town, cant believe i waited so long to come to Jp. Should have came here from the beginning.
Great service, super nice, didnt charge an arm an a leg. Definitely will come back if needed.
On July17, 2018 we were one of the unlucky RVers at a park in Durango that had a flash flood and mudslide. We reached out to JP Tire to see if they could help us clean up our brake systems on our rigs. They took the time without an appointment to completely remove the brake drums, clean the shoes, verify the adjustments, clean the drums and remount everything. Because of our situation they just bid us a good day and sent us on our way. It was awesome that even though they were just as busy and all the other garages in the city, they welcomed us in and took good care of us. This was not just me, but my in-laws and their rig too. Great group of guys, the best service I have ever received from any vehicle repair shop. If you are in town visiting or even a resident, you will be well taken care of.
Always a good experiance with these guys. Always friendly and clearly explain everything to me. Never try to sell me anything I dont want and very reasonable prices. Even helped me find the best off road tires for my jeep patriot. Very knowledgable.
These guys were fast and friendly, a $20 tire rotation was the cheapest I could find in town and the location is way more convenient than driving out towards Wal-Mart for Big O. Would come here again!
I like the friendliness of the staff and they helped me through surviving a rockslide. one of my tires hit a rock bent the rim and put a hole in the tire and they were very nice about taking care switching the tires.
Best tire guys in town! Good small town shop.
Always get a second opinion after coming here. JP told me that I had to replace a tire because of a pin-hole that was too close to the side wall. Took the tire to Big O and they patched it right up, saving me $150. I will not be coming back to JP.
Best local shop around!
Fixed my tire in under 20 minutes for a fair price. friendly atmosphere
Always done a good job, doesnt try to up sell.
Good stock of UPS batteries - not kidding, Hensley battery is in here.
This is an excellent tire shop!Ive had a good experience there each time Ive had service.
Never again theres a reason why people go to discount tire & big o
After hearing that JP tire was under new ownership I wanted to try them out. Went in and was immediately impressed with the staff and the quality and selection of tires in stock. Also learned that Treadworks in Farmington will honor anything done at JP tire in Durango, as they are part of the Treadworks family. Nice knowing that if I go to Farmington and need anything they will work with me there. Same for Farmington people traveling to Durango. My go to place from now on! Check them out!
They gave me an estimate for replacing tie rods that quoted $585 for the parts and labor and an alignment (a 4 wheel alignment, even though it would have only needed a front wheel alignment). The alignment alone was going to cost $135 according to the estimate. After I replaced the tie rods myself, I called and asked if they do wheel alignments and they told me no.
Great people and service is personal and Prices are fair
I love these guys
Great service and great people!! Highly recommend.
Heads up non auto savvy durangoans! The techs at this kind local tire shop tried to upsell me on a thousand dollars of unnecessary parts to align my vehicle? Turns out the adjustment I needed most (thrust angle and rear toe) can be accomplished with the factory linkage both front and rear!! If you doubt me check some threads for 98 honda civic coupe. Its quite visable. I wont be sending anyone to JP tire! I will keep my 1100 dollars too!
Had a tire fix done, they fixed it fast and with a fair price. Thank you.
Great people, great prices, great service!
Best guys in town!
Fast service friendly staff
Have had several bad encounters with them over the last decade. I do not trust them.
Fast and courteous.
Way over priced. Had brakes and oil change done. Was almost 2 times more then 4 other quotes I got. Spoke with manager to see if he would adjust price to be more in line with competitors and he told me they use better oil and parts....
Dont go anywhere else but here for tires and service
Had an argument with a small rock slide, my rim &tire lost. Had to return today for tire replacement.