Marco and his team came to unclog mainline after a previous company was unable to do so. They came on last second notice early evening after already putting in a full day of work. They unclogged line in no time and showed us where damage was located. Just an awesome crew who weren’t going to leave until they got us usage of our toilets and shower. Highly recommend Golden West plumbing. So reassuring that there are still honest businesses out there!
I could not speak more highly of Chris and Golden West. From the get go they were professional, communicative, straight forward and fair.We decided to get our furnace replaced by Golden West in large part because of Chris and their competitive offer. We are so happy we went with them.Joshua, Clay, and Chris did an amazing job when it came to removal and install. They were a joy to be around and took care of business. They kept our house clean, were respectful and very helpful.I couldnt imagine going with another company and I am glad we didnt.I will recommend Golden West to everyone that I can.
Seven years ago, the previous owner of my home had Golden West install the sanitary sewer pipe. Golden West provided them a 10-year warranty on parts and labor. Recently, I discovered that the sewer had a couple of low spots where water was pooling, causing the system to back up. Golden West honored the warranty and replaced the pipe. They completed the repair quickly and charged me nothing for the warranty repair. This company is trustworthy and easy to work with.
My name is Randy Jacobs. We had Brendan and his assistant at our new house yesterday to winterize the swamp cooler. I was worried because the cooler is on a steep roof. A prior company left some wood planks on the roof. Brendan and his assistant were absolutely fantastic! They winterized the cooler and also made some recommendations for a new ball valve for the cooler for next spring. They also took down the wood planks for me. My experience with the visit was 11/10! I dont often write reviews but felt compelled because of how great the visit was. Brendan is so cheerful and so helpful!! He won us over to use your company in the future for sure!
We had sewage pipe deteriorating. Ben was her quickly, found the problem by scoping, consulted and made us part of the whole process. We are very pleased with honesty and integrity of him and the company. The prove is more than reasonable. They came highly recommended and we endorse them with our own recommendation.
My technician was Will, he was very professional and helpful. I was able to get immediate service from the company and they had great communication. I really appreciated their recommendations of how to resolve the issue and the consistent communication throughout the inspection process. I would use their services again.
Very happy with all services. We had sewer ejector pump replaced by Rico in May (excellent work) and Will diagnosed a leak for us caused by the shoddy workmanship of our contractor on a bathroom remodel. I trust their expertise and advice.
Brendan came to our home on Sunday and was able to let us know about the unfortunate timing to the death of our AC unit. He took the time to go over what he would be able to do for us as well as the pricing. We were expecting a giant number but it came in very reasonable. We were even able to finance it which was super helpful. Two days later Brendan and Larry came out to replace our old unit outside, change out the coils in the basement and move the pipes and cords attached for us. Together they spent all day at our home making sure it was all perfect and the way we wanted it. They worked hard to make sure everything was working properly. They explained everything in detail to my fiancé and I so we knew exactly what all the changes were. Overall we are very happy with our new system and even more happy that we had someone we trusted to do this for us. Thank you guys for all your hard work on that 90 degree day!
HIGHLY RECOMMEND- Andy was fantastic! Andy came out to assist with a boiler inspection that was installed incorrectly. He was extremely professional, knowledgeable, beyond helpful and an expert in his field. It is extremely difficult to find good resources and specialists to ensure contracted work is completed properly, but Andy’s expert opinion reassured me that we would find a resolution. I am extremely thankful to have found Golden West and will certainly be using them in the future. He spent a significant amount of time explaining the breakdowns in the system, demonstrating proper installation, estimates for work required, etc.
Lamar Duckett was the technician that came out to look at my Furnace and AC. Very professional, knowledgeable, took time to explain things to me and show me. Was very thorough!! After the appointment he left me with the feeling this is someone and a company I could trust! I greatly appreciate their prompt attention to my need, their expertise and advice. Thank you Lamar and Thank you Golden West! And Thank you to Barbara who answered the phones and scheduled the appointment! Your right Barbara, Lamar was great!
Golden West has done a wonderful job making sure I was a satisfied customer. They have been extremely professional and courteous. Thank you.
Ben was great. Are drains backed up on a Sunday, but goldenwest got him here Sunday afternoon, even at the lower within hours rate! Then talked me through everything he was doing and gave me a great rate to get my drains flowing again. Now I have a 90-day guarantee that if I have another problem, Ben will come and scope my system to find the source. But I dont anticipate another problem. Very satisfied.
Brendan was very professional and exceptional at his work. He took his time to explain the work they would be doing, why it was necessary and helpful, alternatives to the repairs and an estimated time line. He did thorough repairs of our steam boiler system and his work was efficient and professional. His kind demeanor and honest, expert opinion of the work required reassured me that he was the best choice for our somewhat complicated repairs. I am thankful to have discovered Golden West and will absolutely use them again in the future. Their responsiveness, professionalism and friendly service are unmatched.
Great customer service from first phone call to the service provided!!Carlos G. was on time, polite, detail oriented, and very time efficient. He knew exactly what problem we were having and just the right needs to fix issue
Great experience with Golden West Plumbing! Although they did not do the work, they gave us a clear explanation of what was causing our leak. It was not related to plumbing. Josh was very helpful and went out of his way to explain the situation. We only paid a trip charge and he spent close to two hours inspecting the water leak. I will definitely use Golden West in the future for any plumbing needs. They are a company you can trust to do the right thing!
Booking the service was easy and the person that I was booking with even went out of their way to ask questions to make sure it was a job that they would actually be able to service (apparently freezing ACs are a no go?) so I wouldnt be charged just for them to show up. They were able to move up my appointment time and came promptly at the new time. They quickly assessed the situation, fixed it, and the diagnostic was very thorough after that. Overall, I was very impressed and will be using them in the future.
Carlos came out to diagnose and fix my swamp cooler. He was fantastic (professional and friendly), explained the problem and reviewed repair options with me.They had to order the part and come back on another occasion to install. When they wrapped up, Carlos and Manny made sure that everything was operating correctly and showed me how to program the new remote.Great experience and looking forward to having these gentlemen back for annual maintenance (winterizing/opening).
Carlos and his crew (Manny and Noah) came to replace my AC and furnace (the old one was 18 years old). They were extremely professional and quick. It is working wonderfully now! They even gave me advice about how to get more AC into the upstairs bedroom. I am always satisfied with the service from Golden West and especially Carlos! Thank you so much!
After our 15 year-old water heater began leaking, we reached out to Golden West for assistance. They were able to send someone within a few hours to provide an assessment, and their technician (Jason) provided a great explanation of the current issue, underlying root causes, and a few different options for our route forward. The very next day Jason was able to return, install a new water heater, and resolve a ventilation issue. Great service, quick resolution! Golden West will be my go-to for any future HVAC/plumbing/electrical needs!
We highly recommend Golden West! Our boiler had been giving us trouble since we purchased our home about a year ago. When our warranty company couldnt find a contractor that serviced boilers, we found Golden West. The customer service in the office/dispatch was fantastic. Friendly and concerned about our active leak on a Saturday and sent Andy to our home. From the moment he showed up, he was incredibly personable, professional, sympathetic, and knowledgeable about our boiler and situation. He made sure we had water for the rest of the weekend and returned on Monday morning to further assess the situation and provide us with multiple options. He even spent at least an hour on the phone with our (terrible) home warranty company (see my other review) in an attempt to get them to cover a portion of our cost. His number one priority was to ensure we didnt have to go without a hot shower! :) He made a repair on Monday and came back later in the week to fully replace our boiler system. Andy and Joseph were friendly and respectful of our home, and kept us informed about what was happening along the way. Our old system was very complicated and Andy helped us understand the whys and hows of our replacement. Andy is a rock star! His knowledge and expertise is second to none, and you can tell he truly cares about the quality of his work and his customers. We are so happy with our decision to call Golden West, we just cant recommend them enough!
Wonderful experience. Brendan cared about giving us the details on what was wrong and how to remedy it in the best fashion. He explained everything well and performed his work beautifully. We are thrilled with our experience and would highly recommend Golden West!
Jason was fantastic. He showed up on time and was friendly, professional and efficient. He gave a very thorough explanation of what the problem was and a list of options. We never felt pressured into choosing the most costly repair option. We will definitely be using Golden West again and will be requesting Jason back in the future!
Anthony was able to come out, diagnose and fix the A/C quickly. The service from the first phone call to the technician was easy and pleasant. They found a spot for us on the same day as calling, since someone was in the neighborhood. Anthony mentioned how happy he was working for a family run company that cares about their employees and that transfers to the customers.
Lamar was informative, knowledgeable, & courteous. I always know I will get the best service with Golden West.
Golden West installed a new AC system for us in our house that had never had one before.They were incredibly communicative and responsive through the whole process from quote to completion and incredibly easy to work with. They were also the company that was able to get us on their schedule the quickest which was a lifesaver because we hit 100 the day they finished.Andy the technician as well as his apprentice Joseph, and Manny the sheet metal wizard did a great job even though our old house presented a few roadblocks and it took a little longer than expected. Would recommend to anyone needing AC work.
Im not a plumber or electrician by trade, but I really appreciate when these professionals help us fix things up, they also explain why things are broken and how it all works. Brendan really knows his stuff and explained some complicated mechanisms in relatively simple terms. Oftentimes dealing with a broken boiler is not fun, Brendan made it a pleasant ordeal. Great guy.
The only saving grace was Anthony. Scheduled an appointment for Friday evening that got pushed back to Sat. We called the number and they told us we didn’t answer to confirm the appointment (total BS ) they had both our contact info. Got rescheduled for Monday Anthony showed up and fixed the issues. Very polite neat and quick. Their call center and scheduler not so good to say the least but Anthony 5 stars.
Had some flooding in our basement a couple of days ago and a friend recommended calling Golden West. It was a good recommendation. Anthony and Felix came over to help. The company was kind enough to give us a good time frame upon arrival and sent the name, picture and profile of the technician who would be assisting us.Anthony and Felix were great! Very polite upon arrival and took all necessary precautions relating to Covid and cleanliness. They listened and asked questions before assuming anything. They went down into a very messy basement and got the job done quickly. While working they were explaining what could be causing the flooding and gave us many options, good advise and precautions. When they had completed the job, they cleaned up the mess and left the basement smelling clean.Job well done gentleman! I would highly recommend Anthony and Felix and would trust them and Golden West for any future repairs I may have!5 Stars to Anthony, Felix and Golden West!
Jose was awesome! He was exactly on time, very personable and respectful. He was referred to me by my handyman whom I trust. I knew it was going to be a good service (as I strongly trust my handyman) however he still exceeded my expectations. Thank you all for taking great care of me! I hope I do not have to be in contact anytime soon, but if I do, I know who I’m calling.. Keep up the great work, Jose, and the rest of the Golden West team!
Brandon came out to give me an estimate. He was great! Very knowledgeable, professional and down to earth. He was not pushy at all. I really appreciate the time he spent explainingall the details about the options available to me.
Brendan had been to our house previously and knew our house and situation. He got right to the problem and gave us options. He was respectful and prompt and gave us sound advice for cooling our home. In no time at all, we are up and running with an efficient and guaranteed system. Do not hesitate to call Golden West if you seek top quality product and service. The fact that Brendan has worked with us over time is a good indication of a good company!
I love working with professional, knowledgeable and courteous technicians. Chris had all three of these skills. He came out and did everything that needed to be done, gave me a clear explanation of what he did, and clearly explained future options.They stand behind their work and honor their warranties. Even though I’m not the original owner of the unit they did all repairs free of charge.I highly recommend Golden West.
Brendan was amazing and very knowledgeable. He spoke with me about many options and is doing the leg work to provide the best solution for my structures best solution. Super easy to talk to and explained things in an understandable manner. Thanks Brendan
Great experience with Ben! He was professional, thorough, and courteous.
We had an excellent experience with the AC installation done by Golden West! We had an estimate within a few days of contacting the office. Our technicians, Andy Heinz and Joe Valdez, who did the install were professional, experienced and did did quality work placing an AC system in challenging location in the house. Job was done on time at a fair price with no hidden charges. We highly recommend Golden West and will contact them again for our next project.
These guys are the best out there - quick to respond to the need, showing up when they say they will, respectful of our home, do amazingly clean/neat work, and reasonable in price (whoever wants to pay for these maintenance items anyway? At least theyre not gouging you when they know youre up a creek!).
Golden West was dialed in from the get go. Their inbound phone staff was efficient, professional, and the only ones with availability same day. Their “emergency after hours” visit rate was $129, which wasn’t too far above other normal rates.Their follow up process from appointment set to visit was seamless and timely.Carlos showed up on time, wearing a mask, with clear direction on what he needed from me to help. He was courteous, informative, and found a solution for our broken AC unit QUICK!I appreciated that he gave a thumbs up on what we DIDN’T need, which built trust in going with what we DID need.I would have hired him for the work, but Golden West wanted far too much money for the true labor it would take to swap out a capacitor.
Very prompt service! Golden West installed a premium swamp cooler at our home within 6 days of their initial estimate and it works beautifully. Carlos was our technician and he was thorough, informative and professional. Carlos and his crew (Manny and Fabian) installed our swamp cooler within one day, Carlos thoroughly explained the system and answered all of our questions. I highly recommend Golden West HVAC!
Jason was awesome! We had a gas leak in the control valve of our boiler and he went above an beyond to help us fix the issues so we were not without hot water. We will definitely use Golden West again for any future needs.
Carlos was right on time…he took time to explain our repair options. He did the work efficiently and professionally.
I had a great experience working with Ben from Golden West. He fixed an issue that previous plumbers had failed to find a solution for, and he also provided a thorough explanation and proposal for a larger issue we suspected. I was truly impressed with his knowledge and professionalism.
Great service. Carlos was fantastic. He explained the options clearly, made thoughtful recommendations and replaced the air conditioner the same day for a reasonable price. Highly recommend them.
Andy saved our lives! Well not literally but he saved us from our apartments unbearable heat which is almost equivalent. We had a problem with our AC unit and actually had another company come by and take a look the week before who told us this would be an impossible project and would cost us over 10k... we were pretty devastated and were preparing to be without heat for the next few months.THANK GOD we decided to call Golden West!! As soon as Andy stepped foot into our apartment I could tell that he was here to give us clear answers about what exactly is wrong and how to fix it. Turns out our thermostat was broken which was a pretty easy fix to get our AC up and running again.It was very impressive not only how detail oriented Andy was, but how well versed he was in how thermostats work and communicate. He was able to explain the situation to me so that I understood what was going on and immediately fix the faulty thermostat that same day!! It was truly incredible.This experience has renewed my faith in HVAC companies. Seriously; if you are looking for professionally trained people who are kind, enthusiastic, and will do anything to get the job done - go to Golden West. Thank you so much Andy!!!
Anthony came out to see why the GFI box kept tripping cutting off hot water to the heater. He did detailed inspection and found out the sump pump needed a new part and redid some electrical work where the GFI would not trip anymore and we would not lose anymore hot water. Anthony from meeting him to end was very professional, made sure we understood what was going on and explained what he had to do.
Golden West was very professional and responsive, and the job was done really well. Very happy with my new AC. Little more expensive than I had hoped up, but everything was upfront and the quality of equipment and work was top notch.
The young man who came to replace my outdoor spigot was friendly, on time, courteous -- very careful with shoe covers and mask. In addition to the actual repair, he also discussed any other issues that I should consider that may arise from my particular problem. Because of his expertise, I was able to alleviate a secondary issue and could actually cancel another technician that I erroneously thought I required! KUDOS to Josh and to Golden West!
Carlos was excellent. Very thorough and explained options including pros and cons. Carlos was also very efficient and professional. An overall good guy that I would work with again if I had the opportunity.
Brendan was wonderful! He checked everything on my furnace and a/c and found the culprit to be an incorrectly attached thermostat. My fault. He showed me how to secure the thermostat firmly and showed me how to install a new one, or call him. I feel confident that the system is working properly since he attached and tightened any loose wires and connections.
Will identified and fixed the problem in a timely manner on an installation that may have had some pre-existing conditions
Ive had them out a few times for HVAC maintenance and Im impressed everytime they come. They know their stuff, are prompt and professional and get the job done. They had to do some re-work of my blower return air duct and it was reasonably priced and has made good amount of improvement in my air flow in my house. Jason is a fantastic tech.
Our A/C gave out so we immediately called Golden West. We had used them before for some furnace repair and were really satisfied with results. We requested our technician to be. Anthony Garcia. We trust him as the work he did with our furnace was great! He once again came and evaluated our unit. His super knowledgeable and always goes the extra mile to make sure we understand all of our options and all of our questions get answered. He installed a brand new unit and at the end he did a walkthrough of all the work he did. We’re 100% satisfied with his work. If you’re thinking of getting Golden West for a repair make sure you ask for Anthony. He‘ll take care of you.
Very professional excellent service, Highly recommend !
Allie promptly called me back minutes after submitting a form online and had someone at our house within two hours!! Brendan was amazing and friendly. He had our AC back up and running within the hour. All of the other places we called said it would be a week to a month until they had someone available. If your AC goes out and you need help FAST call this company!!
I asked for a consult/estimate on repairing a bathroom. The technician was honest and helpful. He recommended a few directions to go in. Would use again for any plumbing needs.
They installed a new AC unit. My technician Carlos was great. He was very professional and got the job done without any interruption in our day. He walked us through the entire process and explained the new AC unit and thermostat. He and Joseph were incredibly delightful! Very professional job. We are very happy with the new AC unit.
Carlos did a great job thank you
I was out of town when the water heater decided to give out but my partner who doesnt know plumbing was home. We just moved in and when she called we discovered on video chat that there was no shutoff valve at the water heater like there is should be. So I had to have her shutoff the main valve to the house. I told her to see if she could find someone to come out and cap the line or install a valve at the water heater so she could at least have cold water and figure the rest out when I got back in town. She called Golden West, $544 to make 2 cuts and sweat on two $0.99 caps. I am OK with after hours fees and rush fees, but I dont care if its 3 AM on Christmas morning that price is outrageous for the work performed.
The technician was here to give us an estimate on running a new gas line from the meter to the home. He was knowledgeable and professional. Compared to other bids, the cost was high. This does not rule out the possibility of using their services.
This service is very professional and gets the job done the first time. They are always on time. Outstanding service!
Josh was awesome! Our shower had a leak (result of a DIY project gone wrong), and we needed a quick fix, so we could give our 12 week old baby a bath . He stayed late on a Friday night to get the job done, and overcame many obstacles our 30+ year old shower threw at him. He thoroughly explained everything he was doing, and I will definitely ask him to come out for out next plumbing issue!
Carlos Luna was professional, experienced and intelligent able to diagnose and solve issues with my Breezeaire swamp cool - definitely recommend the company and service
Brendan Franklin repaired my boiler system and did a great job. He was extremely professional and knew everything about boilers like the back of his hands. He explained everything that needed to be done in details and got everything done as promised. This guy have pride in his job and went above and beyond to help me any ways he can. It is refreshing nowadays to see someone work so hard and have such pride in his job. Thanks Brendan for everything! Appreciate your hard work.
After several weeks of attempting to find a plumber based on recommendation, I finally googled and started calling down the list. They were the first to answer so they got my business. I was very pleased about the entire experience, from dispatch to the actual visit. Josh was very informative about what he was doing, was clean and contentious of my house and resolved the issue. Im pleased that they also have HVAC services as Im happy to give this company more of my business.
Very professional and a true expert. Helped me understand what the issue was and worked through potential fixes. Another company said I needed a full replacement but he was able to fix the issue without replacement
Very knowledgeable and honest, great explanation of what work needed to be done. We had another company look at our AC before and they couldnt figure out what was wrong with it. Golden West was able to fix it in less than 60 minutes. Also very much on time and great communication about the process throughout.
We have used these guys twice & both times have been excellent service & excellent communication! Got us in right away for emergency service.
Everyone was on time, respectful and knowledgeable. Chris and his team are top notch and we would never use anyone else for any plumbing or electrical needs.
Great experience! They fit me in to the schedule sooner than expected and Will was awesome to work with! He did an amazing job of helping us make the best decision on what needed to be done with our swamp cooler and then completed the work in a timely fashion, I highly recommend Golden West and Will in particular, thank you!
Incredibly kind and knowledgeable. Awesome service on all AC units of the house. Would recommend!!! Came in short notice after the first visit and got us fixed up quick!
He was very nice and explained everything real good. Would for sure recommend him to do anything very nice all way around.
Golden West Plumbing saved me again! Of course the in laws are in town and its 100 degrees. Air conditioning fails. I call my plumbing and heating experts and I get a new system installed the next day! I doubt anyone else in town could pull that off in todays environment. I cant wait to feel the chill!
Golden West is now my go-to for plumbing and electrical work. They call back promptly, schedule ASAP and do great work. Their workmen are professional & competent- diagnose the problem, give the range of options and prices (no pressure), get the job done with as little disruption as possible and clean up afterwards. Bonus: they are VERY nice.
Ive had these guys a few times over the years they always do a god job and have friendly and knowledgeable Techs.
Jason and Andy installed a boiler system and Halo water conditioner when our old system died. Its terrific to have a warm house again, and its amazing the water pressure we have now! Were very impressed with their excellent work!Jason Arana repaired a toilet for us. He was very prompt and courteous and answered all of our questions while he clearly explained the work to be done. He was very helpful!
We’ve worked with Carlos on two occasions and are very satisfied with the work he has done for us. He was very professional, answered all of the questions we had and we are extremely happy with the work he did at our house. We’d highly recommend Carlos and Golden West to anyone and won’t think twice about who to call anytime we need work done at our house.
Ben quickly analyzed my project and although his company could not perform the work at a competitive price point, he was able to give me ball park figures from what I could expect, as well as some insight into the practicality of the project. All this and he waived the home visit fee. Would recommend.
We just had some major plumbing work done by Golden West. Ben Pitcher was the technician that helped us. He was very professional, personable and efficient. We are always a bit skeptical when using a new company, but were more than satisfied with the service from the estimate stage to completion. I would highly recommend this company.
It’s 102 degrees today and Andy’s visit was like a gift! He fixed our AC unit quickly, was very professional and explained what had happened and what he’d be doing to fix it, and he was also just very kind person. Would 100% recommend!!!
Chris is amazing and the entire Golden West Team has outstanding customer service skills! Having an elder who lives in another state, makes it difficult to find someone you trust to go assist them with their appliance needs. Chris was patient, provided details and took great care of my grandmother. I am happy and she is warm! Thank you Golden West Plumbing!
Will was great and very fast. Will was very personable and knowledgeable.
We had a great experience Carlos was very knowledgeable and professional.
Andy H has been a pleasure to work with! This company absolutely deserves the rating they have which is why I chose them for my clients in the first place. The scheduling staff is always friendly too. Out of the many details to our interactions, its best to just summarize and say, you cant go wrong with this company for plumbing needs, especially for boiler and swamp systems. Thanks!
Andy came in and provided fast efficient service and had our AC up and running in no time. Parking is tight in our old neighborhood and he even jumped up and moved his truck to make way for a neighbor. Courteous, down to earth and professional service.
Andy was very professional and got the job done thoroughly. He was honest and didnt take advantage of me like Ive had other heating/cooling companies do. I would highly recommend Golden West Plumbing!!
Pricing seems a bit predatory. Two hours of work and a 6 inch section of pipe behind my exterior spigot should not cost $800. It seems like they might be relying on folks who dont have time to shop around and balk at the idea of cost comparing after seeing the sunk cost theyve already paid to have the job estimated. Maybe Im wrong, and plumbers actually do charge $400/hour.. If so, Ive chosen the wrong profession. They also didnt repair the wall that they cut out, which I was disappointed to learn because, after hearing the price, I had assumed this was a full service job. I recommend shopping around and seeing if you can get an estimate first.On the positive side, my tech was excellent. Very kind and professional, and got the main job done without issue.
Everything from start to finish was extremely professional and high quality. Ben was friendly, helpful and polite and explained everything so we understood the problem and what was needed to fix it. The work was done in a timely matter. Loved the text messages and emails with clear communication as to when our service professional would arrive (with a picture so we would know who to expect!) and easy to understand estimate of work with cost breakdown. Ben went above and beyond and we highly recommend him and Golden West!!
The old hot water heater was producing about a gallon of water a day. They came out right away and since the old one was over 10 years old we did a replacement the next day. Very courteous. Provided options at various price points. Good, quality work.
Andy was great! Fixed our problem quickly and efficiently. Our AC is back up and running and our dog isnt panting anymore. Thanks Andy!
We have been using Golden West for a few years for HVAC and started using them recently for plumbing as well. We have been consistently satisfied with the service. We have had Ben for plumbing work and Jesse for HVAC and both are efficient, thorough and go above and beyond to ensure any problems are resolved and they’ve provided recommendations to keep systems running well and to prevent future issues. The technicians are always on time and easy to reach. I recommend Golden West for an honest, reliable and reasonably priced HVAC/plumbing provider.
We had a sump pump put in after fighting water coming into our basement for the past month. We called Golden West Plumbing and after meeting with Ben him and his crew were out and fixed the problem in one day. They are very professional workers they take pride in their work and leave the house the way they find it. Ben and his crew are awesome guys thank you all so much.
Carlos answered all my questions and gave me the information I needed to make the best decision for our home. The installation was a breeze and we are super happy with the results. Highly recommended!
When I called to schedule the appointment, I spoke with Lanette and she was unbelievable. Very nice, helpful, and accommodating! I would recommend gold west plumbing based on my experience with her alone! :)
I have found their technicians to be very professional, completely transparent and trustworthy. They give fair and honest advice on any question I’ve asked.This is my go to service and I would definitely recommend them to a friend. I don’t often leave reviews, but these guys have earned a great rating.
Chris was amazing! On time, so kind, explained the job on our furnace so we could understand. He also came last summer and worked on our swamp cooler. So polite. He is an asset to your company. Thanks again Chris. We are so nice and warm today! Our birds thank you too. L and J Hall
Josh was incredibly helpful and knowledgeable. He replaced old screw valves on my washer output and when he saw my old master off screw valve setup he recommended replacing with ball joints and adding a pressure regulator. Everything looks like it was done by a professional and he ensured I knew how to work everything before he left.
Chris and his team were professional. They were on time and clean. They installed a new ac unit and furnace for our house. I highly recommend.
The plumber/electrican was completely competent and a very pleasant guy. He explained everything and gave me options for what I wanted him to do. The only improvement would be the pricing not the plumber/ electrician. Very expensive and like a car repair you are charged alot of labor and it only takes him 3 hours for 6-8 hours billing. There was some flexibility in the pricing but it was very expensive despite some coupons which they honored. Nice people . Great for an emergency 24/7.
Golden West was great! I called first thing in the morning and was lucky enough to get a tech out within two hours. Our tech, Ben, was great! Our drain wasn’t draining properly and it was due to roots in our piping. He was very knowledgeable, explained the issues, cut out the roots and flushed the system. He also provided a visual inspection of our pipes to show they were draining and walked me through what he did to complete the work. This is the second time we have used Golden West and we have been very happy with the services provided by this company. - Also because we are in a pandemic I feel it’s important to note that they followed health safety guidelines.
Fantastic service. Brendan was my technician and did an outstanding job of diagnosing the problem with my AC and fixing the problem at an affordable price. He explained everything thoroughly and was very professional.
Josh is awesome. He will take time with you and explain everything. He came out twice to fix a waterline to our fridge and every step of the process was just wonderful. Highly recommend and we will be calling again for any future needs.